ICP DAS USA tSH-700 Series Use and care manual

SUPPORT
Models supported include tSH-722, tSH-732, tSH-725,
tSH-735, tSH-724, tSH-734, tSH-722i, tSH-732i, tSH-725i,
tSH-735i, tSH-724i and tSH-734i.
WARRANTY
All products manufactured by ICP DAS are warranted
against defective materials for a period of one year from
the date of delivery to the original purchaser.
WARNING
ICP DAS assumes no liability for damages consequent to
the use of this product. ICP DAS reserves the right to
change this manual at any time without notice. The
information furnished by ICP DAS is believed to be
accurate and reliable. However, no responsibility is
assumed by ICP DAS for its use, nor for any
infringements of patents or other rights of third parties
resulting from its use.
COPYRIGHT
Copyright © 2017 by ICP DAS. All rights are reserved.
TRADEMARKS
Names are used for identification purposes only and
may be registered trademarks of their respective
companies.
CONTACT US
If you have any questions, please feel free to contact us
via email at:
[email protected]om or [email protected]om
Version: 1.2/Updated: Jun. 2017
tSH-700 Series
Firmware Update via Ethernet
ICP DAS CO., LTD.
Website: http://www.icpdas.com
Ch. 2. Firmware Update Procedure
Ch. 1. Setting up the tSH-700
Ch. 3. Troubleshooting
Ch. 4. Additional Information
Ch. 0. How to identify your tSH-700 type

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0. How to identify your tSH-700 type
Identify your tSH-700 type by module name on the front of tSH-700, when you need to update the
firmware. If the module name shows “RevB”, please download “tSH700_RevBxxx_xxxxxx.zip”
firmware file to update, on the contrary (the module name is not “RevB”), please download
“tSH700fw_vxxx_xxxxxx.zip” firmware file to update, as following figures illustrate:
Module Name: tSH-700 RevB
Firmware file: tSH700_RevBxxx_xxxxxx.zip
Module Name: tSH-700
Firmware file: tSH700fw_vxxx_xxxxxx.zip

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1. Setting up the tSH-700
Before updating the firmware, ensure that the network settings for both your host computer and any tSH-700
modules are correctly configured, or the update procedures via the Ethernet network may not function
correctly.
Step 1: Connect the tSH-700 to the same hub or the same sub-network as your Host PC, and
attach a power supply to the tSH-700. Do not connect the tSH-700 to a router or directly to
the Internet as this may cause the update process to fail.
Refer to “Chapter 3-Connecting the Power and Host PC”in the tSH-700 Quick Start Guide for more detailed
information.
Download the Quick Start Guide.
Step 2: Download and Install the eSearch
Utility on your Host PC, and then run the
Utility to search for any tSH-700 modules
connected to the network.
Download the eSearch Utility.
Step 3: Configure the correct network
settings for the required tSH-700 module.
Refer to “Chapter 5-Configuring the Correct Network Settings”in the tSH-700 Quick Start Guide. If the IP
address settings do not work correctly, refer to note1 (Page 19) below.
Download the Quick Start Guide.

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2. Firmware Update Procedure
The firmware update can fail when the computer has multiple network interfaces (e.g., LAN and Wi-Fi).
Therefore, enable only one network interface for updating the firmware, and temporarily turn off other
network interfaces, firewalls, and anti-virus software first.
Two methods can be used to update the firmware: “Local Firmware Update” (traditional) and
“Remote Firmware Update”(TeamViewer). The Local Firmware Update method requires the user to
manually adjust the position of the Init/Run Switch and reboot the module in order to initialize the
of firmware update. Refer to Section 2.1 “Local Firmware Update”for more details. The Remote
Firmware Update method allows the user to initialize the module via a web interface without
needing to adjust the hardware switch. Initialization via the web interface is useful when the module
is installed at a remote site and can be accessed via the TeamViewer application installed on a
remote PC. Refer to Section 2.2 “Remote Firmware Update”for more details.
2.1 Local Firmware Update
Step 1: In the eSearch Utility, click the “Search Servers”button to search for any tSH-700
modules connected to the network . (The network settings of the tSH-700 module are described
in Step 3 of Chapter 1 above)
Step 2: Right click the name of the tSH-700 module to be updated.
Step 3: Select the “Firmware Update”item from the popup menu and the “Open”dialog box
will be displayed.
1
2
3

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Step 4: In the “Open”dialog box, select the firmware file (tSH700.dat
/tSH700_RevB.dat) that will be used to update the module, and then click the “Open”
button.
Download the Firmware File.
Firmware File
Supports tSH-700
module
tSH700.dat
tSH-700 Series
tSH700_RevB.dat
tSH-700 RevB Series
Step 5: Assign a valid IP Address (can be different with the current IP) and the factory-default
MAC Address for the tSH-700 module. If this IP address is invalid (e.g. IP Address: 0.0.0.0) or
a user-defined MAC address is assigned, refer to note 2 (Page 19) and note 3 (Page 20)
below for more details.
Step 6: Click the “OK”button.
4
5
6
Valid IP Address
Factory-default
MAC Address

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Step 7: The module is now ready for the firmware update. A Command Prompt
window will be displayed to indicate the progress of the update.
Step 8: Set the “Init Switch”on the tSH-700 module to the “Init”
position.
Step 9: Power-on reset the tSH-700 module in “Init Mode”to initiate the update.
Step 10: Confirm that the two MAC addresses (factory-default) listed in the Command Prompt
window, “Waiting request from MAC x.x.x.x”and “BOOTPREQ from MAC: x.x.x.x”,are the
same, as indicated in the image below. If these addresses do not match, the update cannot
proceed. Refer to note4 (Page 19) below for more details.
Waiting for a request from the tSH-700
module to begin updating the device
Firmware update begins
Request received from this MAC Address
Waiting for a request from this MAC Address

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Step 11: Once the update is complete (i.e., when the
progess indicator reaches 100%), set the “Init Switch”to
the “Run”position.
Step 12: Power-on reset the tSH-700 module to operate
the module in “Run Mode”.
Step 13: In the eSearch Utility, search for the tSH-700 module again to verify that it is
functioning correctly. Note that the network settings for the module may need to be
reconfigured after updating the firmware. Refer to Step 3 in Chapter 1 above for more
details.
Step 14: Click the name of the tSH-700 module to highlight it.
Step 15: Click the “Web”button and the default web browser will be opened.
13
14
15

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Step 16: Log in to the web configuration pages for the tSH-700 (use the default password
“admin”).
Step 17: Verify that the version and date details for the firmware are correct.
17
16
17

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2.2 Remote Firmware Update
In order to perform a Remote Firmware Update, use an application that allows an external system to
be remotely controlled, such as TeamViewer, in order to create a connection between the local and
the remote system. Note that all firmware update procedures need to be carried out on the remote
system.
Follow the procedure described below to update firmware of the tSH-700 on the remote PC:
Step 1: In the eSearch Utility, click the “Search Servers”button to search for any tSH-700
modules connected to the network . (The network settings the tSH-700 module are described in
Step 3 of Chpater 1)
Step 2: Right click the name
of the tSH-700 module to be
updated.
Step 3: Select the “Firmware
Update”item from the popup
menu and the “Open”dialog
box will be displayed.
1
2
3
eSearch Utility is
running on the
computer to update
module's firmware.
User is there
remotely controlling
the firmware update
procedures.

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Step 4: In the “Open”dialog box, select the firmware file (tSH700.dat) that will be used
to update the module, and then click the “Open”button.
Download the Firmware File.
Firmware File
Supports tSH-700
module
tSH700.dat
tSH-700 Series
tSH700_RevB.dat
tSH-700 RevB Series
Step 5: Assign a valid IP Address (can be different with the current IP)and the factory-default
MAC Address for the tSH-700 module. If this IP address is invalid (e.g. IP Address: 0.0.0.0) or
a user-defined MAC address is assigned, refer to note 2 (Page 19) and note 3 (Page 20)
above for more details.
Step 6: Click the “OK”button.
4
5
6
Valid IP Address
Factory-default
MAC Address

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Step 7: The module is now ready for the firmware update. A Command Prompt
window will be displayed to indicate the progress of the update.
Step 8: Open a web browser such as Internet Explorer or Firefox and enter the URL for
the tSH-700 in the address bar of the browser and log in to the web configuration
pages (use the default password “admin”).
Waiting for a request from the tSH-700
module to begin updating the device
8

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Step 9: Click the “Network Setting”tab to display the Network and Miscellaneous
Settings page.
Step 10: Click the “Update”button in the “Firmware Update”section to start the
update.
Step 11: Confirm that the two MAC addresses (factory-default) listed in the Command Prompt
window, “Waiting request from MAC x.x.x.x”and “BOOTPREQ from MAC: x.x.x.x”,are the
same, as indicated in the image below. If these addresses do not match, the update cannot
proceed. Refer to note4 (Page 19) below for more details.
Step 12: Once the update is complete (i.e., when the progess indicator reaches 100%), close
the Command Prompt window.
Note: If the Remote Firmware Update method fails, please refer to Section 3.1 Firmware update in
BOOT mode (local operation) to restore the module.
Firmware update begins
Request received from this MAC Address
Waiting for a request from this MAC Address
9
10

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Step 13: In the eSearch Utility, search for the tSH-700 module again to verify that it is
functioning correctly. Note that the network settings for the module may need to be
reconfigured after updating the firmware. Refer to Step 3 in Chapter 1 above for more
details.
Step 14: Click the name of
the tSH-700 module to
highlight it.
Step 15: Click the “Web”
button and the default
web browser will be
opened.
Step 16: Log in to the web configuration pages for the tSH-700 (use the default password and
“admin”).
Step 17: Verify that the version and date details for the firmware are correct.
13
14
15
16
17

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3.Troubleshooting
3.1 Firmware update in BOOTP mode
If the module is not functioning correctly (e.g., if there is no response to the search request, or if
the system LED is continuously either on or off), download a new image of the
firmware from the ICPDAS web site and then update the firmware for the module using the
following procedure.
Step 1: In the eSearch Utility, select the “BOOTP”
item from the “Server”menu. A check mark
should be displayed next to the item after it has
been selected.
Step 2: Set the “Init Switch”to the “Init”position.
Step 3: Power-on reset the tSH-700 module and then click
the “Search Servers”button to search for the tSH-700 at the
same time. Note, the module sends BOOTP messages about
5 seconds when booting in Init Mode. If this step is not
successful, reboot the module and execute the search
again.

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Step 4: Right click the “BOOTP”entry in the Name field and then select the “Firmware Update”
item from the popup menu.
Step 5: Refer to Steps 4 to 17 in “Chapter 2-Firmware Update Procedure”for details of how to
complete the update process. Note, the module will response with no IP address in the BOOTP
mode. User has to assign a valid IP manually in step 5 of page 4.
Step 6: After updating the firmware, disable BOOTP mode in the eSearch utility by unchecking the
“BOOTP”item from the “Server”menu.

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3.2 How to update Firmware when the Different
Network Segment for IP Address of the tSH-700
and Host PC.
For example, the first time to get the tSH-700 module, the factory default IP address is 192.168.255.1,
but the host PC IP address is 10.0.8.31, refer to the following two methods to update firmware.
Method 1: Using “Dynamic Host Configuration Protocol (DHCP)”to automatically assigns an IP
address to tSH-700 module. Follow the procedure described below:
Step 1: Run the eSearch Utility to search for any tSH-700 modules to the network
Step 2: Double click the name of tSH-700 to open the “Configure Server (UDP)”dialog box.
Step 3: Select the “1: ON”option from the “DHCP:”drop-down menu and click the “OK”button.
1
2
3

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Step 4: Wait 2 seconds and then click the “Search Servers”button again to ensure the tSH-700 is
working well with new configuration.
Step 5: Refer to “Chapter 2-Firmware Update Procedure”for details of how to complete the
update process.
4

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Method 2: Using “Manual configuration”to assigns an IP address to tSH-700 module. Follow the
procedure described below:
Step 1: Run the eSearch Utility to search for any tSH-700 modules to the network
Step 2: Double click the name of tSH-700 to open the “Configure Server (UDP)”dialog box.
Step 3: Select the “0: OFF”option from the “DHCP:”drop-down menu.
Step 4: Contact your Network Administrator to obtain a correct network configuration (such as IP
Address/Sub-net Mask/Gateway). Enter the network settings and click the “OK”button.
1
2
3
4

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Step 5: Wait 2 seconds and then click the “Search Servers”button again to ensure the tSH-700 is
working well with new configuration.
Step 6: Refer to “Chapter 2-Firmware Update Procedure”for details of how to complete the
update process.
5

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4.Additional Information
The code contained in the boot loader, which is used to update the firmware image, is not part of
the firmware it-self. This means that the firmware can still be updated even if the built-in firmware
has been corrupted or does not exist. If the firmware update fails, simply execute the update
procedure again in BOOTP mode, as described in Chapter 3, and the update should be successful.
The tSH-700 series obtains the IP address assigned by the user and retrieves the firmware image
through the utility program. Note that when updating the firmware, the tSH-700 series uses the
factory-default MAC address rather than any user-defined MAC addresses.The tSH-700 has a
built-in flash protection feature that prevents any modifications from being made to the firmware
stored in the flash memory, so before attempting to update the firmware, the “Init Switch”should
be set to the “Init”position and then the tSH-700 can be Power-on reset to disable the flash
protection. Since the flash memory
then becomes writable, the firmware
can be updated via the Ethernet
network.
Notes:
Note 1: If the IP address settings do not work correctly (e.g. there is no response to a ping
command), contact the network administrator to obtain a valid IP address for the tSH-700
module. ……………………………………………………………………………………………………………………………. back
Note 2: If the settings displayed in the IP address field of the firmware update window is incorrect
or invalid (e.g., IP address: 0.0.0.0), a valid IP address must be manually specified for the tSH-700 in
order to process the update operation. Contact the network administrator to obtain a valid IP
address before proceeding.
……………………………………………………………………………………………………………………………… back
Mode
Flash Protection
Firmware Update
Configuration
Init
No
Yes
Factory-default
Run
Yes
No
User-defined