Idemia MorphoWave OEM User manual

COPYRIGHT © 2016 IDEMIA
Osny, France
MorphoWave™ OEM –Installation Guide January 2019
2015_2000009096 V6
MorphoWave™ OEM
Installation Guide

MorphoWaveTM OEM –Installation guide
Warning
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IDEMIA DOCUMENT –REPRODUCTION AND DISCLOSURE FORBIDDEN
2015_2000009096 V6
January 2019
Warning
COPYRIGHT © 2016 IDEMIA. All rights reserved.
Information in this document is subject to change without notice and do not represent
a commitment on the part of IDEMIA. No part of this document may be reproduced or
transmitted in any form or by any means, electronic or mechanical, including
photocopying or recording, for any purpose without the express written permission of
IDEMIA.
This legend is applicable to all pages of this document.
This manual makes reference to names and products that are trademarks of their
respective owners.

MorphoWaveTM OEM –Installation guide
Revision History
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Revision History
The table below contains the history of changes made to the present document.
Version
Date
Reference
Description
01
July 2015
2015_2000009096 V1
Document creation
02
December 2015
2015_2000009096 V2
Document update ordering code of
MorphoWave Desktop
03
July 2016
2015_2000009096 V3
Document update for Integrator
tamper switch
04
May 2017
2015_2000009096 V4
Change default Ethernet
configuration to Static IP
Update Contacts section
05
Feb. 2018
2015_2000009096 V5
Update company name (IDEMIA)
06
Jan. 2019
2015_2000009096 V6
Add warning in French (for Canada)
Update with new hardware (connector
change) –Revision 2
Update IDEMIA address

MorphoWaveTM OEM –Installation guide
Table of Content
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Table of Content
Warning ........................................................................................................................................ 2
Revision History ............................................................................................................................ 3
Section 1 : Introduction ................................................................................................................ 9
MorphoWave™ OEM............................................................................................................... 10
Safety Instructions / Instructions de sécurité.......................................................................... 11
Wiring Recommendations / Recommandations de câblage ............................................... 12
Caution with battery usage / Avertissement sur la pile ...................................................... 13
Caution with Power over Ethernet (POE) usage Avertissement sur l’alimentation électrique
par cable Ethernet (Power over Ethernet POE) ................................................................... 14
Europe information / Information pour l’Europe ................................................................ 14
USA information / Information pour les USA ...................................................................... 14
Canada information / Information pour le Canada............................................................ 16
UL information..................................................................................................................... 17
Recommendations for terminal implementation.................................................................... 19
Section 2 : General Description .................................................................................................. 22
MorphoWaveTM OEM Overview .............................................................................................. 23
MorphoAccess Sigma Wave box opening ............................................................................... 24
Components of the package................................................................................................ 24
Terminal's front view description ........................................................................................ 25
Terminal's rear view description (initial version) ................................................................ 26
Terminal's rear view description (revision 2)....................................................................... 27
MorphoWave™ OEM Wave Technical Characteristics ........................................................ 28
MorphoWaveTM Desktop box opening.................................................................................... 30
MorphoWaveTM Desktop description .................................................................................. 30
MorphoWaveTM Desktop technical description................................................................... 31
PC Wave Intel Core i7 box opening ......................................................................................... 33
Ethernet Switch Wave............................................................................................................. 34
Section 3 : Installation Procedure............................................................................................... 35
MorphoAccess Sigma Wave installation................................................................................. 36
Before proceeding to the installation.................................................................................. 36
Installation........................................................................................................................... 37
Wiring overview................................................................................................................... 42

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Table of Content
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Power Supply ....................................................................................................................... 45
Output Relay........................................................................................................................ 47
MorphoAccess Sigma Wave Tamper Switch ....................................................................... 48
Integrator Tamper Switch ................................................................................................... 49
Wiegand input wiring .......................................................................................................... 50
Wiegand output wiring ....................................................................................................... 51
Serial port wiring ................................................................................................................. 54
GPIO wiring.......................................................................................................................... 58
Ethernet connection ............................................................................................................ 60
Battery (Initial version only) ................................................................................................ 62
MorphoWaveTM Desktop installation...................................................................................... 63
MorphoWaveTM OEM wiring ................................................................................................... 64
Section 4 : First boot................................................................................................................... 66
First biometric record and identification................................................................................. 67
Default passwords to be changed........................................................................................... 71
First connection to an external network ................................................................................. 72
Modes for controlling access rights ........................................................................................ 73
Introduction ......................................................................................................................... 73
Identification mode ............................................................................................................. 73
Authentication (verification) mode ..................................................................................... 73
Proxy mode.......................................................................................................................... 74
External database mode (also called polling mode) ........................................................... 74
Configuring the terminal ......................................................................................................... 76
MorphoWaveTM OEM native mode ..................................................................................... 76
Anti-tamper / anti-pulling switches ........................................................................................ 77
Section 5 : Accessories, Software Licenses and PC Applications................................................ 78
Compatible Accessories, Licenses and Software..................................................................... 79
Compatible PC applications .................................................................................................... 80
Section 6 : Recommendations .................................................................................................... 81
Notice................................................................................................................................... 82
General precautions ............................................................................................................ 82
Areas containing combustibles............................................................................................ 82
Ethernet connection ............................................................................................................ 82
Date / Time synchronization ............................................................................................... 82
Cleaning precautions ........................................................................................................... 83

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Biometric sensor .................................................................................................................. 83
Micro SD card ...................................................................................................................... 85
Lighting conditions for face detection................................................................................. 85
Biometric acquisition guidelines ............................................................................................. 86
 Capture Recommendations.......................................................................................... 87
Maintenance procedures ........................................................................................................ 91
Pairing procedure between MorphoAccess and PC............................................................. 91
Unpairing procedure between MorphoAccess and PC........................................................ 92
MorphoWaveTM Desktop change procedure ....................................................................... 94
PC Wave change procedure................................................................................................. 94
MorphoAccess Sigma Wave change procedure .................................................................. 94
Ethernet switch change procedure...................................................................................... 95
Debug logs activation.......................................................................................................... 96
Remote PC Wave connection for maintenance................................................................... 98
MorphoAccess Sigma & PC internal connection checking ................................................ 102
How to get the latest versions of documents ....................................................................... 104
Documents concerning the MorphoWave OEM® terminal................................................... 105
Documents about installing the terminal.......................................................................... 105
Documents about administrating / using the terminal..................................................... 105
Documents for the developer ............................................................................................ 106
Release note ...................................................................................................................... 106
Troubleshooting .................................................................................................................... 108
MorphoWaveTM OEM does not boot at the first installation ............................................ 108
The database loading time is increasing over the time..................................................... 108
MorphoWaveTM OEM displays sensor error message....................................................... 109
MorphoWaveTM OEM displays sensor power error message............................................ 109
MorphoWaveTM OEM frost while capturing fingers during local enrollment ................... 110
The terminal IP address is unknown or it is not possible to connect to the terminal........ 110
The sensor is switched off.................................................................................................. 110
The terminal returns erratic responses to Ping commands .............................................. 110
Contacts ................................................................................................................................ 111
Customer service ............................................................................................................... 111
Hotline ............................................................................................................................... 111

MorphoWaveTM OEM –Installation guide
Table of Figures
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Table of Figures
Figure 1: Implementation Recommendations.............................................................................20
Figure 2: Box Opening..................................................................................................................24
Figure 3: Box Content ..................................................................................................................24
Figure 4: MorphoWave™ OEM terminal front view....................................................................25
Figure 5: MorphoAccess Sigma Wave terminal rear view (Initial version) .................................26
Figure 6: MorphoAccess Sigma Wave terminal rear view (Revision 2).......................................27
Figure 7: Removing wall frame and screw...................................................................................36
Figure 8: Face camera viewing angle...........................................................................................38
Figure 9: Drilling template ...........................................................................................................39
Figure 10: Wall plate preparation for water tightness................................................................40
Figure 11: Wall plate fixing ..........................................................................................................40
Figure 12: Cabling preparation ....................................................................................................41
Figure 13: Ground wiring .............................................................................................................42
Figure 14: Cabling layout (Initial version) ....................................................................................43
Figure 15: Cabling layout (Revision 2) .........................................................................................44
Figure 16: Power supply wiring (Initial version) ..........................................................................45
Figure 17: Power supply wiring (Revision 2)................................................................................45
Figure 18: Output relay wiring (Initial version) ...........................................................................47
Figure 19: Output relay wiring (Revision 2).................................................................................47
Figure 20: Example of electric latch connection .........................................................................48
Figure 21: MorphoAccess Sigma Wave Tamper switch wiring (Initial version) ..........................48
Figure 22: Tamper switch wiring (Revision 2)..............................................................................48
Figure 23: Integrator Tamper switch wiring ................................................................................49
Figure 24: Integrator Tamper switch wiring (Revision 2) ............................................................49
Figure 25: Wiegand input wiring (Initial version) ........................................................................50
Figure 26: Wiegand input wiring (Revision 2)..............................................................................51
Figure 27: Wiegand output wiring (Initial version)......................................................................51
Figure 28: Wiegand output wiring (Revision 2) ...........................................................................52
Figure 29: Serial port wiring –DataClock (Initial version) ...........................................................54
Figure 30: Serial port wiring –DataClock (Revision 2).................................................................54
Figure 31: Serial port wiring –DataClock (Initial version) ...........................................................55
Figure 32: Serial port wiring –DataClock (Revision 2).................................................................55
Figure 33: Serial port wiring –RS485 (Initial version) .................................................................56
Figure 34: Serial port wiring –RS485 (Revision 2).......................................................................56
Figure 35: Serial port wiring –RS422 (Initial version) .................................................................57
Figure 36: Serial port wiring –RS422 (Revision 2).......................................................................57

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Table of Figures
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Figure 37: GPIO wiring (Initial version)........................................................................................58
Figure 38: GPIO wiring (Revision 2) .............................................................................................58
Figure 39: SDAC wiring (Initial version) .......................................................................................59
Figure 40: SDAC wiring (Revision 2).............................................................................................59
Figure 41: Direct Point to Point Ethernet Connection.................................................................61
Figure 42: RJ45 wiring..................................................................................................................62
Figure 43. Capturing Prints ..........................................................................................................86

MorphoWaveTM OEM –Installation guide
Section 1 : Introduction
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Section 1 : Introduction

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Section 1 :Introduction
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MorphoWave™ OEM
Congratulations for choosing a MorphoWave™ OEM dedicated for contactless
Fingerprint Recognition Terminal.
MorphoWaveTM OEM provides an innovative and effective solution for access control
applications using fingerprints Verification or/and Identification without any contact
on the sensor.
Among a range of alternative biometric technologies, the use of finger imaging has
significant advantages: each finger constitutes an unalterable physical signature,
developed before birth and preserved until death. Unlike DNA, a finger image is unique
to each individual - even identical twins.
MorphoWaveTM OEM integrates Morpho image processing and feature matching
algorithms. This technology is based on lessons learned during 25 years of experience
in the field of biometric identification and the creation of literally millions of individual
fingerprint identification records.
We believe you will find the MorphoWaveTM OEM fast, accurate, easy to use and
suitable for physical access control.
The MorphoWaveTM OEM offers the following advantages:
Four fingerprints sensor,
supports multiple input/output interfaces used in the physical access control
industry,
Local Area Network interface for easy interaction with other host systems through
LAN.
Modular system for easy installation and integration following your needs,
intuitive man machine interface with touch panel and display, that is easy to use in
both setup and operational modes,
open architecture, with dedicated applications implemented via MorphoWaveTM
OEM Software Development Kit.
To ensure the most effective use of your MorphoWaveTM OEM terminal, we
recommend that you read this Installation Guide completely.
Note: This guide adresses 2 versions of the product referred as Initial Version and
Revision 2 (new connector & removable battery).