IDTECH ViVOpay VP3320 User manual

ViVOpay VP3320
User Manual
Rev. 52
July 8, 2019
ID TECH 10721 Walker Street, Cypress, CA 90630 [phone]
www.idtechproducts.com [e-mail]

ID TECH ViVOpay 3320 User Manual
2 | Page
Copyright © 2019, International Technologies & Systems Corporation. All rights reserved.
Revision History
Revision
Date
Description of Changes
By
50
05/06/2019
Initial draft
CB
51
05/28/2019
Updates to verbiage, LED and Sound indicators are now a
matrix
CB
52
07/08/2019
Added SRED Decommissioning text
CB

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ID TECH ViVOpay 3320 User Manual
Table of Contents
1. Introduction................................................................................................................................................4
2. Major Features of ViVOpay VP3320 ...........................................................................................................4
2.1. Contactless NFC Features ....................................................................................................................5
3. Before You Start Using ViVOpay VP3320....................................................................................................6
3.1. Bluetooth Pairing Instructions.............................................................................................................6
3.2. Battery Charging Instructions..............................................................................................................6
3.3. ViVOpay VP3320 LED and Sound State Indicators...............................................................................7
3.4.1 iOS Connectivity: BLE and VP3320.................................................................................................7
4. Operation and Storage: Environmental Limits ...........................................................................................9
5. FCC Regulatory Compliance: Notices: Class B Equipment........................................................................10
6. Other Agency Approvals and Compliances...............................................................................................10
7. Decommissioning SRED Devices...............................................................................................................10
8. For Software Developers: Software Development Support.....................................................................11
9. Demo App .................................................................................................................................................12
9.1. Using the demo application...............................................................................................................12
10. For More Information.............................................................................................................................13

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ID TECH ViVOpay 3320 User Manual
Copyright © 2019 ID TECH. All rights reserved.
This document, as well as the software and hardware described in it, is furnished under license and may
be used or copied online in accordance with the terms of such license. The content of this document is
furnished for information use only, is subject to change without notice, and should not be construed as a
commitment by ID TECH. While every effort has been made to ensure the accuracy of the information
provided, ID TECH assumes no responsibility or liability for any unintentional errors or inaccuracies that
may appear in this document. Except as permitted by such license, no part of this publication may be
reproduced or transmitted by electronic, mechanical, recording, or otherwise, or translated into any
language form without the express written consent of ID TECH.
ID TECH and ViVOpay are trademarks or registered trademarks of ID TECH.
Warranty Disclaimer
The services and hardware are provided "as is" and "as-available" and the use of the services and
hardware are at its own risk. ID TECH does not make, and hereby disclaims, any and all other express or
implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular
purpose, title, and any warranties arising from a course of dealing, usage, or trade practice. ID TECH does
not warrant that the services or hardware will be uninterrupted, error-free, or completely secure.
This device complies with Part 15 of the FCC Rules:
This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired
operation of the device.
Cautions and Warnings
Caution:
Danger of Explosion if battery is incorrectly charged. Use only
standard USB 5V power source.
Device contains a lithium battery. Approved temperature range for storage:
-
20℃to +60℃. Disposal: Contact your local recycling center.
Warning:
Avoid close proximity to radio transmitters, which may reduce
the capabilities of the reader.

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ID TECH ViVOpay 3320 User Manual
1. Introduction
The ViVOpay VP3320 is ID TECH's first SCRP (Secure Card Reader-PIN) developed to be used in SPoC
standard (Software PIN on Consumer-off-the-Shelf Devices). The ViVOpay VP3320 supports EMV contact
and contactless, Bluetooth, and micro-USB connections.
The ViVOpay VP3320's small form factor and Bluetooth interface make it ideal for mobile applications
where smart card reading is required. As a mobile reader, ViVOpay VP3320 works in conjunction with
Android as well as iOS phones and tablets. The ViVOpay VP3320 is designed to be compatible with a wide
range of third-party payment applications, and the ID TECH Universal SDK (described further below in the
section called For Software Developers) is available for developing applications that communicate with
ViVOpay VP3320.
Contact your acquirer, gateway, or POS partner for instructions on setting up and pairing the ViVOpay
VP3320 to a compatible payment application and associated host device.
2. Major Features of ViVOpay VP3320
Communicates via Bluetooth BLE (Bluetooth Low Energy)
Supports Apple iOS and Android platforms
Rechargeable battery, no external power necessary
ICC: EMV Level 1 and EMV L2 approval
Front-facing contactless transaction support via Near Field Communication (NFC)
LED status indicator
Audio feedback
Micro USB (for battery charging and communication)
Field upgradable firmware
Low power consumption when reader is in standby mode
Compact and ergonomic design to integrate with a variety of mobile devices
Supports Triple DES and AES encryption, with DUKPT key management
Visa Ready

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ID TECH ViVOpay 3320 User Manual
2.1. Contactless NFC Features
•ISO 14443 Type A&B
•ISO 18092 (P2P)
•MasterCard® MChip 3.1 (Formerly PayPass)
•Visa payWave/VCPS 2.2
•Visa IRWIN
•Discover® DPAS
•American Express® ExpressPay
•Interac Flash
•MIFARE
•Apple Pay and Apple VAS
•Samsung Pay NFC
•Android Pay
•Google Pay / Softcard SmartTap 2.1

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ID TECH ViVOpay 3320 User Manual
3. Before You Start Using ViVOpay VP3320
The ViVOpay VP3320 is a mobile device for reading ICC ("chip") cards. The ViVOpay VP3320 is designed to
operate in conjunction with certified third-party payment software and compatible host devices such as
Bluetooth- or USB- equipped tablets and smartphones. Before connecting the ViVOpay VP3320 to the
host device:
1. Install and activate the software application service according to the instructions provided by
your payment application service and software provider.
2. Connect the ViVOpay VP3320 to the host mobile device through via Bluetooth or a micro-USB
cable.
3.1. Bluetooth Pairing Instructions
In addition to the following instructions, see the section on iOS Connectivity for more information
on using an iPad or iPhone in conjunction with the ViVOpay VP3320.
1. Enable the Bluetooth device search function on the host device (smart phone or tablet).
2. Make sure the ViVOpay VP3320 is charged or connected to a power source via USB.
oWhen connected to a power source, the ViVOpay VP3320 automatically activates
Bluetooth.
3. When not connected to a power source, press the ViVOpay VP3320’s Bluetooth function
button to activate Bluetooth. The button is located on the bottom of the case.
4. Find a Bluetooth device with the ID ViVOpay VP3320 on the host smart phone or tablet and
select Pair.
5. Enter the password for pairing. The default password is 654321.
6. Follow the payment transaction instructions provided by a compatible payment application
maker to complete a transaction.
The ViVOpay VP3320 will remain connected via Bluetooth to the host device indefinitely when powered
via the USB cable. If the unit is operating on battery power, it will go to sleep after 30 seconds of idling to
extend battery life. To perform a transaction again, press the Bluetooth function button to re-establish
the Bluetooth connection.
When connecting to an iOS device, please install a compatible payment application and follow the
instructions provided by that application’s maker. See iOS Connectivity: BLE and VP3320 below for more
information.
3.2. Battery Charging Instructions
The ViVOpay VP3320 is powered by a lithium-ion polymer battery and is delivered in a partially charged
state. Be sure to fully charge the ViVOpay VP3320 before using it for the first time. Allow four to six hours
for the initial charge.
Use a standard USB to micro-USB cable to charge the unit. An LED battery indicator displays the current
battery charging status.

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ID TECH ViVOpay 3320 User Manual
3.3. ViVOpay VP3320 LED and Sound State Indicators
The ViVOpay VP3320 uses the following LEDs and sounds to indicate various statuses, including power
management, Bluetooth, transactions, and security.
Device State
LED1
LED2
LED3
LED4
Sound
Battery charging
●
on
○
off
○
off
○
off
None
Battery power low1
●
on
○
off
○
off
○
off
None
Bluetooth ready
●
blink
○
off
○
off
○
off
None
Bluetooth connected successfully
●
blink
○
off
●
blink
○
off
None
Bluetooth in sleep mode
○
off
○
off
○
off
○
off
None
Bluetooth on standby
●
blink
○
off
○
off
○
off
None
Transaction successful
●
on
●
on
●
on
●
on
Unit beeps once
Transaction failed
○
off
○
off
○
off
○
off
Unit beeps twice
Unit has been tampered
●
blink
●
blink
●
blink
●
blink
Unit beeps
Device deactivated
●●
blink
●●
blink
●●
blink
●●
blink
Unit beeps
1. Charge the battery or connect the ViVOpay VP3320 to a power source; the unit remains fully-functional when
charging. When the LED is no longer flashing, the battery is fully-charged.
3.4.1 iOS Connectivity: BLE and VP3320
The ViVOpay VP3320 uses Bluetooth 4.2, also known as Bluetooth BLE (Bluetooth Low Energy). Unlike
previous versions of Bluetooth, BLE does not require users to first pair their devices through the
Bluetooth Settings in Apple iOS. If a payment application provider has enabled BLE scanning in their
application, Apple iOS scans and locates all BLE devices in range to automatically connect with the
ViVOpay VP3320.
It is critical to note that if the ViVOpay VP3320 is paired via the iOS Settings page, it will display as a
connected device but not function with a payment app.
Unlike other operating systems that can detect or specify a BLE device by its MAC address, Apple does
NOT allow users to specify a BLE device by MAC address for security reasons. Instead, after a device is
selected by its "friendly" name (see the next paragraph), the Apple iOS calculates a unique identifier to
allow any that device to make further connections directly.

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ID TECH ViVOpay 3320 User Manual
The VIVOPAY VP3320 has a default friendly name of IDT + the last four digits of the device’s serial
number (for example, IDT1701). This is the default name the ID TECH Universal SDK uses to connect to
the first VIVOPAY VP3320 it encounters if no other friendly name is set in the SDK, or when the iOS-
generated device identifier is not provided. See links given near the end of this document for
information about the Universal SDK.
Note: the Universal SDK is primarily of interest to developers. If an application provider or POS
software partner has already provided software to use with the VP3320, you do not need to obtain the
SDK.

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ID TECH ViVOpay 3320 User Manual
4. Operation and Storage: Environmental Limits
Item
Specification
Note
Operating Temperature
0 °C to 55 °C
or
32°F to 131°F
Non-condensing.
Product operation temperature is limited to this
range due to constraints of the Li-Battery
specification.
Storage Temperature
-20 °C to 60 °C
or
-4°F to 140°F
Non-condensing.
Product storage temperature is limited to this
range due to constraints of the Li-Battery
specification.
Operating Humidity
Up to 95%
Non-condensing.
Storage Humidity
Up to 95%
Non-condensing.

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ID TECH ViVOpay 3320 User Manual
5. FCC Regulatory Compliance: Notices: Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B digital device
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy, and if not installed and used in accordance with the manufacturer's
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. This device complies with Part 15
of the FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
•Changes or modifications to the ViVOpay VP3320 not expressly approved by ID TECH could
void the user's authority to operate the ViVOpay VP3320.
6. Other Agency Approvals and Compliances
•CE (EN55022/EN55024, Class- B)
•FCC (Part 15, Class-B)
•RoHS (DIRECTIVE 2011/65/EU)
•UL
•REACH
•EMV Contact L1&L2
•EMV Contactless L1
•TQM
7. Decommissioning SRED Devices
All PCI devices require proper decommissioning prior to device disposal in order to ensure the
protection of all sensitive financial card data. For instructions on decommissioning your device, see
Decommissioning of SRED Devices on the ID TECH Knowledge Base.

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ID TECH ViVOpay 3320 User Manual
8. For Software Developers: Software Development Support
By virtue of its EMV L2 kernel, ViVOpay VP3320 is designed to be compatible with a wide range of
third-party payment applications. ID TECH offers a Universal SDK (available for iOS, Android, or
Windows) to enable rapid application development using ViVOpay VP3320 as the target device. The
languages supported include Objective C (on iOS), Java (on Android), and C# (on Windows). The
Universal SDK includes rich, powerful libraries that make sending commands to the ViVOpay VP3320
comparatively easy while greatly facilitating debugging and event handling.
To obtain the Universal SDK free of charge, visit ID TECH's VIVOPAY VP3320 product page and select
the version of the SDK that applies to your desired host platform (that is to say, Android, iOS, Linux,
MacOS, or Windows).
Normally, development of applications that take advantage of ViVOpay VP3320's capabilities can be
done in a high-level language like C# or Java (using convenience objects and data structures defined in
the Universal SDK), obviating the need to send byte commands directly. Nevertheless, it is possible to
communicate with the device at a low level if necessary. For a command reference for ViVOpay
VP3320, request the NEO Interface Developers Guide (IDG), P/N 80139403-001. This document
includes not only low level (firmware) commands but error codes, response codes, and information on
various default settings.

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ID TECH ViVOpay 3320 User Manual
9. Demo App
The Universal SDK comes with a rich, fully featured demo app that allows users to run the ViVOpay
VP3320 in USB mode. Visit the VIVOPAY VP3320 product page to download the Universal SDK Demo
app as a standalone executable, separate from the SDK; the full SDK is not required to use the demo.
Be sure to check out the Universal Demo QuickStart Guide for more detailed instructions about using
the Universal SDK Demo app.
9.1. Using the demo application
Follow the steps below to run the Universal SDK Demo app on Windows:
1. Plug the ViVOpay VP3320 into the host device with a USB-to-micro-USB cable (not included).
2. Double-click the UniversalSDKDemo.exe file and allow a few seconds for the main window to
appear (see illustration below).
The Universal SDK Demo app displays ViVOpay VP3320's available commands in a command tree, as
shown above. Single-click on a command to populate the center panel of the window with optional
settings relevant to the command (for example, "Amount" and "Start EMV Additional Tags" above). In
some cases, text fields appear, allowing users to enter custom values.
To execute a command, double-click it in the command tree (or use the Execute Command button at
the bottom of the window). The command executes in real time and a data trace appears
automatically in the center and/or right-hand panels. Use the Clear Logs button to clear both panels.

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ID TECH ViVOpay 3320 User Manual
10. For More Information
•To learn more about ViVOpay VP3320 and other ID TECH products, visit the ID TECH
Knowledge Base.
•To learn more about EMV app development with the Universal SDK, see EMV Transactions
with Universal SDK.
•Visit us online at http://idtechproducts.com.
•Find more Tech Support resources at the ID TECH Tech Support home page.