IDTECH ViVOpay VP5300 User manual

ViVOpay ™ VP5300
User Manual
80152500-001 Rev. A

ViVOpay VP5300 User Manual
2
Copyrigh
Copyrigh 

 2017, In erna ional Technologies and Sys ems Corpora ion. All righ s reserved.
ID TECH
10721 Walker treet
Cypress, CA 90630
U A
This document, as well as the hardware and software it describes, is furnished under license
and may only be used in accordance with the terms of such license. The content of this paper
is furnished for informational use, subject to change without notice, and not to be construed
as a commitment by ID TECH. ID TECH assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
Except as permitted by such license, no part of this publication may be reproduced or
transmitted by electronic, mechanical, recorded, or any other method, or translated into
another language or language form without the express written consent of ID TECH. ID
TECH is a registered trademark of International Technologies and ystems Corporation.
ViVOpay and Value through Innovation are trademarks of International Technologies and
ystems Corporation. Other trademarks are the property of the respective owner.
Warran y Disclaimer: The services and hardware are provided "as is" and "as-available," and
the use of these services and hardware are at the user’s own risk. ID TECH does not make, and
hereby disclaims, any and all other express or implied warranties, including, but not limited to
warranties of merchantability, title, fitness for a particular purpose, and any warranties arising
from any course of dealing, usage, or trade practice. ID TECH does not warrant that the
services or hardware will be uninterrupted, error-free, or completely secure.

ViVOpay VP5300 User Manual
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FCC Regula ory Compliance
No ices Class B Equipmen
This equipment has been tested and found to comply with the limits for a Class B digital device
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. This device complies with part 15 of the FCC
rules. Operation is subject to two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause
undesired operation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try and correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
•Changes or modifications to the ViVOpay VP5300 not expressly approved by ID TECH could
void the user's authority to operate the ViVOpay VP5300.
IC Compliance Warning
Operation is subject to two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
Cau ions and Warnings
Cau ion:
The ViVOpay
VP5300
should be mounted 1
-
2 feet away from ot
her
ViVOpay VP5300 units. Can be adjusted based on lane setup.
Cau ion:
Danger of Explosion if battery is incorrectly replaced. Replace only with
same or equivalent type recommended by the manufacturer. Discard used
batteries according to the manufacturer’s instructions.
Warning:
Avoid close proximity to radio transmitters which may reduce the ability
of the reader.

ViVOpay VP5300 User Manual
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Table of Con en s
1. Overview.................................................................................................................. 5
1.1 Features.......................................................................................................... 7
1.2 ViVOpay VP5300: Approvals........................................................................... 9
1.3 ViVOpay VP5300: Firmware............................................................................ 9
1.4 ViVOpay VP5300: Physical/Mechanical Characteristics ................................ 11
1.5 ViVOpay VP5300: Environmental Characteristics.......................................... 12
1.6 ViVOpay 5300: Durability and Reliability Specs............................................. 12
1.7 ViVOpay VP5300 Contactless Specifications ................................................ 12
2. VP5300 3-View Drawing .......................................................................................... 13
3. VP5300 NFC An enna 3-View ................................................................................... 14
4. VP5300 Ins alla ion ................................................................................................. 15
4.1 Parts List ....................................................................................................... 15
4.2 Installation of Reader..................................................................................... 15
4.3 Mounting the ViVOpay VP5300 External NFC Antenna................................. 16
Flush-Mounting the Antenna ................................................................................. 18
Attaching the Cables from the Antenna to the VP5300 ............................................. 18
4.4 Connecting to Power ..................................................................................... 19
4.5 Connecting to the Data Port .......................................................................... 19
4.6 Engaging the Removal Detection Switch for Testing ..................................... 21
4.7 LED Management ......................................................................................... 22
Front LED Status .................................................................................................. 22
Diagnostic LED Status .......................................................................................... 22
4.8 Using the ViVOpay VP5300 to Make a Purchase .......................................... 24
Presenting Cards or NFC Phones ......................................................................... 24
5. Ins alla ion Poin s ................................................................................................... 25
6. RF In erference....................................................................................................... 25
7. Firmware Upgrade .................................................................................................. 26
Preparation ........................................................................................................... 26
8. Troubleshoo ing ..................................................................................................... 29

ViVOpay VP5300 User Manual
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1. Overview
ID TECH's ViVOpay VP5300 is a compact, ruggedized credit card reader designed to support M R
(magstripe) and contact EMV, plus contactless EMV (when the device is mated with the
VP5300’s NFC antenna).
The ViVOpay VP5300 is designed to deliver M R, EMV, and NFC (contactless) payment
acceptance with RED security and reliability, in unattended payment scenarios, such as Parking,
Fueling, ATM, Ticketing, and Payment Kiosks. When paired with the ID TECH martPIN L100 PCI-
certified PIN pad, and the optional NFC antenna, all payment options from Chip-PIN to
NFC/mobile wallet solutions can be accepted.
VP5300 leads the industry in low power consumption and ruggedness, with its metal bezel and
IK10 and IP65 ratings to ensure long life in demanding conditions. VP5300 is certified to the latest
payment standards of EMV (Level 1 and Level 2) and PCI (5.x), and offers easy integration of
payments into self-serve kiosk and unattended environments.
The VP5300
VP5300 NFC Antenna

ViVOpay VP5300 User Manual
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VP5300 PCI/EMV Cer ified Inser Reader
Model Number
Descrip ion
PTP2
-
988
-
33
-
2
C
-
0C
Outdoor hybrid insert reader, metal bezel, 2
AM, TDE , Card Present switch, Contactless
controller module
PTP2
-
988
-
33
-
2CD
-
0C
ame as above but with Demo Key injected, for
development and testing.
Op ional Accessories
Model Number
Descrip ion
8015
2210
-
001
U B cable
80152211
-
001
R
-
232 cable
140
-
2035
-
00
Power supply, U A plug, 9VDC, 1.0A; 9
.
0
-
26
.
4
VAC input
NFC An enna
Model Number
Descrip ion
ID
-
80152002
-
001
Antenna
NFC Antenna, silver overlay
, with RJ
-
45 (male)
coupling.
ID
-
80152002
-
002
Ante
nna
NFC Antenna, black overlay
, with RJ
-
45 (male)
coupling.
The ViVOpay VP5300 supports U B and serial (R -232) host communication using the command
protocol defined in the NEO Interface Developers Gui e. This comprehensive guide describes all
of the firmware commands and other features available in ID TECH's NEO-series devices; it is the
authoritative source for technical information of interest to systems integrators. (Contact your ID
TECH representative to obtain a copy of this guide, which is available under NDA.) Note, also,
that a feature-rich, Windows-based Universal DK is available to aid in rapid development of
applications that talk to the VP5300.
Be sure to check the Downloads link on the ID TECH public Knowledge Base at
https://atlassian.idtechproducts.com/confluence/display/KB/Knowledge+Base+-+Home for the
latest VP5300 demos, utilities, DK updates, white papers, and other downloads, all of which are
freely available without registration.
NOTE: While the VP5300, installed by itself, can run on 5VDC power, the P/N 140-2035-00 power
supply (9VDC) must be used when an approved PIN pad (keypad), such as the ID TECH martPIN
L100, is paired with the VP5300 (because of the added power demand of the keypad).

ViVOpay VP5300 User Manual
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1.1 Fea ures
The ViVOpay VP5300 supports the following:
•Contactless: I O/IEC 14443 Type A and B.
•I O 18092.
•Hybrid (ICC + Mag tripe) insert reader paired with an external PIN pad ( martPin L100),
an application controller and optional contactless solution.
•PCI-PT 5.x certification with RED.
•Tamper responsive.
•M R reads up to 3 tracks of data (Bi-Directional), with JI -1 and JI -II support.
•ICC reader with landing contact.
•Contact and Contactless EMV Level 1 and 2 approval required.
•Implementation of ID TECH's proven Common Kernel, for EMV L2 compatibility.
•Encrypted M R, contact, and contactless EMV output, with DUKPT key management.
•IDG commands for all functions.
•upport for NGA Key Injection Protocol.
•TR34 Remote Key Injection Protocol.
•Ability to pair with martPIN L100.
•VP5300 (standard version) and L100 (standard version) can work either as two
standalone products, or paired.
•15 DUKPT key slots supported .
•Optional contactless antenna.
•Mechanical front switch.
•2 User-accessible AMs
•Metallic bezel to meet IK 10 impact rating .
•Less than 1 second start up from complete power down.
•Quick Chip and M/Chip Fast compatibility for rapid contact EMV (less than 2 seconds).
•Dedicated U B and Ethernet ports (for data communication).
•Able to use a 7.5-24VDC power source support (up to 45V current spike protection) for
applications requiring a L100 PIN PAD and/or Contactless where 5VDC power alone
may not be able to provide sufficient power for both devices at once.
•Powered R -232 connection, to allow powering of L100 without an additional adapter.
•LAN with network function 2 colored LEDs for link state and speed indication.
•Low power leep Mode and top Mode.
•Audio feedback for EMV and contactless transactions (either on the reader unit or on
external antenna or both).
•Cable / connector terminals should be recessed from the rear surface of the case and
facing backward. o the connected cables do not increase the overall length and
vertical height when connected to the unit.
•RoH 2, and REACH compliance.
•1 year manufacturer warranty.
This ocument assumes that users are familiar with their host systems an all relate functions.

ViVOpay VP5300 User Manual
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ViVOpay VP5300 User Manual
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1.2 ViVOpay VP5300: Approvals
1.3 ViVOpay VP5300: Firmware
Fea ure
Suppor Func ion
Magnetic stripe
Me
e
ts
I O 7810/I O 7811
sp
ec
if
i
c
a
t
i
on
upports AAMVA format
upports JI I/II card format
upports single, dual and triple tracks.
Bi-directional reading
Contactless EMVCo Contactless Level 1/2
I O 14443 Type A&B, Mifare, I O 18092 (including P2P)
Visa: VCP 2.2 or later (M D and qV DC)
I em
Regula ion & Class
CE
EN55032/EN55035,
Class
-
B
FCC
Part 15, Class
-
B
RoH
Compliant
UL Compliance with UL regulation
REACH Compliance with REACH regulation
U B IF Compliance with U B IF regulation
EMV Contact L1 & L2 / Contactless L1 & L2
American Express American Express® ExpressPay 3.1
Discover Discover® DPA 1.0 Zip 3.1.2
MasterCard MasterCard® Mchip 3.1.1
Visa Visa VCP 2.2
Interac Interac 1.5d
CUP qPBOC 3.0
JCB JCB
PCI PCI PT 5.X Certified
OTHER
Apple Pay
Apple VA
Android Pay
Google mart Tap 2.1

ViVOpay VP5300 User Manual
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IRWIN listed
Visa Transit extensions
MasterCard: M/Chip 3.1 or later
American Express: ExpressPay 3.1
Discover: DPA latest version
Interac: Flash version 1.5d
PBOC: level 1 and 2
MiFare: Classic, Ultralight C, DE Fire, DE Fire EV1
JCB Level 2
China Union Pay (CUP)
ony Felica upport (Japan/Asia)
Android Pay upport
Apple Pay upport
Apple VA
Google mart Tap 2.1
amsung Pay NFC
Calypso electronic ticketing system support (pre-development
evaluation)
Contact EMVCo Contact Level 1 & 2
External Pinpad Pair with martPIN L100 PIN pad for EMV L2 chip and PIN
Use L100 as user interface for
non
-
payment related functions
Power Management Low power modes: leep and top
Key injection Compatible with FutureX and Geobridge H Ms for Data Key
Injection
Can communicate with H M via U B or R 232 port
upport for R A keys generation and certificates loading
upport for Asymmetric TR-34 Remote Key Injection
ecurity PCI PT RED Certified (5.x or higher)
upports ID TECH Encrypted Data Output Format – 80000502-001
upport multiple types of encryption formats.
TDE
AE
R A-based TransArmor
upports Multiple Key management techniques:
DUKPT
Master ession Key
ecure firmware and application download using PKI

ViVOpay VP5300 User Manual
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ecure commands (MAC or PKI) for configuring device (RTC,
whitelist, reset device, etc.)
Command et Reference the NEO Interface Developers Guide - 800139403-001
Host Interfaces R 232, U B-HID
Firmware/Application
Download
Use host interfaces to download firmware/application
Application
Future development to supports payment applications hosted by
the VP5300 to send payment packets to different
gateways/processors/acquirers
Q PI Flash for code storag
e and DRAM for memory
Multiple hosts
tores multiple sets of keys for different hosts
LEDs
LEDs
–
Green NFC Certification LED on antenna
2 diagnostic LED
1 tri
-
color LED indicator for M R
Audio
Beep for contactless transaction and other functions
Lo
gs
Keep logs for firmware/application download, secure events
Ethernet
Can connect to internet
1.4 ViVOpay VP5300: Physical/Mechanical Charac eris ics
I em
Physical Dimensions
:
VP5300 Reader
127mm from back of mounting surface x 100mm max x 70mm max
(LxWxH)
Physical Dimensions:
VP5300 NFC Antenna
Bezel
65mm x 54mm x 14.5mm (LxWxH), not counting 15.5mm
-
deep M4
studs that protrude from the back of the unit
tructure Material
P
lastic
,
PC UL 94V
-
0
Housing Color
Black
Weight
0.69kg
Bezel
Metallic,
stainles
s steel
look
Water drain feature to allow liquid to drain
Cable management
Cable/connectors should be recessed from rear surface of the case
and facing backwards
Dimensional characteristics of VP5300.

ViVOpay VP5300 User Manual
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1.5 ViVOpay VP5300: Environmen al Charac eris ics
Ca ego
ry
Suppor
Operating Temperature
-
25° C to 65
° C (
-
13° F to 158° F), max change of 10° C per hour
torage Temperature
-
40° C t
o 8
0
° C (
-
40° F to 185° F)
Operating Humidity
10% to 9
5
% non
-
condensing
torage Humidity
10% to 95
% non
-
condensing, duration 3
months
Transit Humidity
5% to 95% non
-
condensing, duration 1 week
Operating Environment
Water resistant for indoor and outdoor use
IK Rating
IK 10
IP Rating
IP 65
E D (Device)
Contact
±
6
kV
Air discharge
±
12
kV
E D (Mag head only)
Contact
±
6
kV
Air
discharge
±
12
kV
Note: Cables/connectors must be fully isolated with insulating material to prevent E D discharge.
1.6 ViVOpay 5300: Durabili y and Reliabili y Specs
I em
Specifica ion
Magnetic Head
1,
000,000
swipes
minimum
Rail
1,0
00,000
swipe
s minimum
m
artcard connector
1,000,000 cycles minimum
Impact Resistance
Pass IK 10 testing
Ingress Resistance
Pass IP 65 rating
1.7 ViVOpay VP5300 Con ac less Specifica ions
Hardware
MTBF
500,000
hours
Receiver ubcarrier Data
I O 14443
-
2 Type A: Modified Manches
ter
I O 14443-2 Type B: NRZ-L, BP K
I O 18092
I O 21481 (PCD & NFC)
Typical Read Range
4
-
6 cm (1.5 to 2.3 inches)
Elec rical

ViVOpay VP5300 User Manual
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Reader Input Voltage
supplied by the VP5300
Working Current
Rated power
Maximum field strength
<500mA
(@7.5VDCIN)
<3.8W
2.6 dBuA/m at 3 m
2. VP5300 3-View Drawing

ViVOpay VP5300 User Manual
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3. VP5300 NFC An enna 3-View
Antenna mounting details:

ViVOpay VP5300 User Manual
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4. VP5300 Ins alla ion
This section provides information on how to install the ViVOpay VP5300 in an enclosure.
Note that the unit may be installed edgewise (vertically), or in a horizontal manner.
4.1 Par s Lis
Verify that you have the following hardware for the installation of the ViVOpay VP5300:
•ViVOpay VP5300 P/N PTP2-988-33-2C-0C or PTP2-988-33-2CD-0C.
•(Optional) ViVOpay VP5300 NFC Antenna P/N ID-80152002-001 or ID-80152002-002. You will
need this item, and its cable (P/N 80136204-001), if you will be using VP5300's contactless
(NFC) capabilities.
•U B cable P/N 80152210-001, or R -232 cable P/N 80152211-001.
•Power supply P/N 140-2035-00.
4.2 Ins alla ion of Reader
Refer to the VP5300 3-view drawing. Verify that power cords can physically reach the unit. Then
proceed to:
•Locate, mark, and drill holes for the four main mounting points of the unit, spaced 89mm
apart lengthwise (on center), and spaced 45mm apart (on center) along the short axis. Use a
#12 drill.
•ecure the unit to the enclosure with bolts or screws of appropriate depth. Note that the
anti-tamper nubs, located behind the mounting gasket on the unit's right side (when viewed
head-on; the side nearest the molded-in ViVOpay logo), must be depressed when the unit is
mounted. Ensure that the gasket is compressed to a degree necessary to ensure anti-tamper
nub depression (and to protect against unnecessary moisture ingress).

ViVOpay VP5300 User Manual
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4.3 Moun ing he ViVOpay VP5300 Ex ernal NFC An enna
Refer to the VP5300 Antenna 3-view drawing. If you are using the VP5300's contactless capability,
you will need to install the optional NFC antenna and its cabling.
Use the following instructions to mount the antenna on the exterior of a kiosk.
No e: It is recommended that you experiment with and verify the orientation of the
ViVOpay VP5300 NFC Antenna before marking and drilling mounting holes, ensuring that
the antenna is far enough away from the main body of the VP5300 so that insertion of a
"tap card" in the unit's contact-EMV slot doesn't trigger an unwanted NFC interaction.
Impor an : Mark holes in such a way as to ensure that the ViVOpay VP5300 NFC Antenna is
oriented with the LEDs at the top.
1. Locate and mark the four 4.4mm (0.173 inch) mounting holes.
2. Locate and mark two 14.0 mm (0.551 inches) access holes (used for connecting the
antenna barrel connector (gold-plated) and the LED power and data cable (Molex
terminated) to the unit. Notice that these holes are located off-center toward the top of
the unit.
3. Drill the four 4.4 mm (0.173) mounting holes using a number 17 drill bit.
4. Drill the two access holes (14.0 mm, 0.551 inch) holes using a 35/64 drill bit.

ViVOpay VP5300 User Manual
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5. Remove the nuts from the four mounting studs on the back of the antenna.
6. Route the end of the cable (80136204-001) with the RJ-45 connector through the matching
14.0 mm (0.551 inch) hole in to the kiosk. Make sure that the front of the antenna will be
properly oriented (not upside down) on the kiosk before inserting the four screws into the
mounting holes.
7. Align the four threaded posts with their mounting holes and attach the ViVOpay VP5300
NFC Antenna to the mounting surface. Make sure that the cable is not pinched, rubbing,
or binding.
8. Use the four nuts to secure the ViVOpay VP5300 NFC Antenna to the surface of the kiosk.
Make sure to tighten the nuts securely so that the antenna does not move freely on the
outside surface of the kiosk.
No e: Tighten the nuts to 5-7 in/lbs. for a good weather-tight seal.
9. Attach the end of the cable with the MB barrel connector through the right 14.0 mm
(0.551 inch) hole, and secure it to its socket on the back of the antenna. The MB
connector pushes onto the socket.
VP5300 NFC
Antenna

ViVOpay VP5300 User Manual
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10. Attach the RJ-45 connector (male) coming from the ViVOpay VP5300 NFC Antenna to the
RJ-45 receptacle (female) on the 80136204-001 cable.
Flush-Moun ing he An enna
The RF field of the antenna is sensitive to the proximity of metal. If you are flush-mounting the
antenna in a metal surface or bezel, you have three options:
•Mount with the RF emitting surface of the antenna at least 1cm forward of any metal.
•Mount with the RF emitting surface of the antenna at least 1cm behind any metal. This will
reduce the effective range of the antenna.
•Mount flush with the metal but allow a minimum of 1cm spacing between the antenna and
the metal.
In all cases, test the antenna mounting before engaging in a production-ready installation.
A aching he Cables from he An enna o he VP5300
1. Attach the MB barrel end of the cable (80136204-001) from the antenna to the MB post
of the ViVOpay VP5300. The connector slides on.
2. Attach the Molex end of the cable (80136204-001) from the antenna to the ViVOpay
VP5300, where the Molex receptacle sits next to the RJ-45 receptacle.

ViVOpay VP5300 User Manual
19
No e: Verify that the polarizing lug on the end of the data cable is
facing towards the correct side of the ViVOpay VP5300 (away
from the mounting plate) before inserting the connector. If the
Molex is installed incorrectly (upside-down), it will apply the
wrong polarity to the LEDs and quite likely damage them.
4.4 Connec ing o Power
The VP5300 can be powered through the R -232 communications cable or the U B Y-connector.
Connect the +7.5 to 45VDC power supply (P/N 140-2035-00) to the barrel receptacle on the R -232
cable, or the barrel part of the Y-cable for U B, by sliding the power supply barrel into the receiving
recess.
Plug the unit in to an AC outlet and verify that the VP5300 lights up.
4.5 Connec ing o he Da a Por
ee below.

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