IDTECH ViVOpay VP3600 User manual

ID TECH
10721 Walker Street, Cypress, CA 90630-4720
Tel: [phone] Fax [phone]
www.idtechproducts.com
VP3600 User Manual
IDMR-PBT93133TEB
Rev. H
1 September 2020

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Copyright © 2020, ID TECH. All rights reserved.
This document, as well as the software and hardware described in it, is furnished under license
and may be used or copied online in accordance with the terms of such license. The content of
this document is furnished for information use only, is subject to change without notice, and
should not be construed as a commitment by ID TECH. While every effort has been made to
ensure the accuracy of the information provided, ID TECH assumes no responsibility or liability for
any unintentional errors or inaccuracies that may appear in this document. Except as permitted
by such license, no part of this publication may be reproduced or transmitted by electronic,
mechanical, recording, or otherwise, or translated into any language form without the express
written consent of ID TECH.
ID TECH and ViVOpay are trademarks or registered trademarks of ID TECH.
Warranty Disclaimer
The services and hardware are provided "as is" and "as-available" and the use of the services and
hardware are at its own risk. ID TECH does not make, and hereby disclaims, any and all other
express or implied warranties, including, but not limited to, warranties of merchantability, fitness
for a particular purpose, title, and any warranties arising froma course of dealing, usage, or trade
practice. ID TECH does not warrant that the services or hardware will be uninterrupted, error-
free, or completely secure.

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Table of Contents
1. INTRODUCTION..........................................................................................................................................................................4
2. MAJOR FEATURES OF THE VP3600 ....................................................................................................................................4
2.1. Magnetic Stripe Features ...............................................................................................................................................5
2.2. ICC Contact Card Features..............................................................................................................................................5
2.3. Contactless NFC Features..............................................................................................................................................5
2.4. SAM Slot ..............................................................................................................................................................................5
3. BEFORE YOU START USING THE VP3600 .........................................................................................................................6
3.1. Battery Charging Instructions.......................................................................................................................................6
3.1.1. Charging the VP3600 .........................................................................................................................................................................................6
3.1.2. 24-Hour Device Reboot.....................................................................................................................................................................................6
3.2. Battery Status When Charging the Battery ..............................................................................................................7
3.3. LCD Display for Power Management..........................................................................................................................7
3.4. LCD Display During Transactions and Operation ....................................................................................................7
3.5. Pairing a VP3600 and a Bluetooth Device ................................................................................................................7
3.5.1. Before You Begin....................................................................................................................................................................................................7
3.5.2. Pairing a VP3600 and an Android Device Using BLE (Bluetooth Low Energy) ............................................................8
3.5.3. Testing the Connection on Android............................................................................................................................................................8
3.5.4. Pairing a VP3600 and an iOS device ....................................................................................................................................................12
3.5.5. Testing the Connection on iOS ...................................................................................................................................................................13
4. OPERATION AND STORAGE ENVIRONMENT ................................................................................................................15
5. OTHER AGENCY APPROVALS AND COMPLIANCES.....................................................................................................15
6. DECOMMISSIONING SRED DEVICES ................................................................................................................................15
7. FOR SOFTWARE DEVELOPERS: SOFTWARE DEVELOPMENT SUPPORT.............................................................16
7.1. Universal SDK Demo App ............................................................................................................................................16
7.1.1. Using the USDK Demo App...........................................................................................................................................................................16
8. FCC REGULATORY COMPLIANCE.......................................................................................................................................18
8.1. Cautions and Warnings................................................................................................................................................18

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1. Introduction
The VP3600 is a compact mobile PIN Pad and card reader designed to allow magnetic stripe
reads (MSR), ICC (chip card) reads, and contactless transactions (via NFC technology).
The VP3600’s small form factor and Bluetooth interface make it ideal for mobile applications
requiring magnetic stripe or smart card reading. As a mobile reader, the VP3600 works with
Android and iOS phones and tablets.
The VP3600 is compatible with a wide range of third-party payment applications, and the
available ID TECH Universal SDK can be used for developing applications with VP3600. See the ID
TECH Knowledge Base for information on how to obtain the SDK. Consult your gateway or POS
provider for information about service registration, set-up, and pairing of the VP3600 to a
compatible payment application and associated host devices.
2. Major Features of the VP3600
•Bluetooth BLE (Bluetooth Low Energy)
•Supports Apple iOS, Android and Windows platforms
•Rechargeable battery, no external power necessary
•MagStripe: ISO 7810/ISO 7811, Hi-Co+Lo-Co Magnetic, JIS1/JIS2
•ICC: EMV Level 1 and EMV L2 approval
•Front-facing contactless transaction support via Near Field Communication (NFC)
•SAM slot on back of device
•LED status indicator
•Audio feedback
•Micro USB (for battery charging and communication)
•Field upgradable firmware
•Bi-directional 3 track magnetic stripe reader

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•Low power consumption when reader is in standby mode
•Compact and ergonomic design to integrate with a variety of mobile devices
•TDES and AES 128 encrypted MSR and ICC contact reader with DUKPT key management
•Visa Ready
•Supports most major digital wallet technologies (see listing below)
•Bluetooth range: 10 meters within line-of-sight
2.1. Magnetic Stripe Features
•ISO 7810 / ISO 7811
•AAMVA format
•JIS I / II
•Single / Dual / Triple Track Support
•Bi-directional reading
•Samsung Pay MST
2.2. ICC Contact Card Features
•EMVCo Contact Level 1 & 2
2.3. Contactless NFC Features
•ISO 14443 Type A&B
•ISO 18092 (P2P)
•MasterCard® MCL (Formerly PayPass)
•Visa payWave/VCPS
•Visa IRWIN
•Discover® DPAS
•American Express® ExpressPay
•MIFARE
•Apple Pay
•Samsung Pay NFC
•Android Pay
•Google Wallet / Softcard SmartTap
•Sony FeliCa
2.4. SAM Slot
The VP3600 has a SAM slot on the back of the device,
highlighted in the image to the right.

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3. Before You Start Using the VP3600
The VP3600 is a mobile device for reading magnetic-stripe cards and ICC ("chip") cards. The
VP3600 is designed to operate in conjunction with certified third-party payment software and
compatible host devices such as Bluetooth- or USB-equipped tablets and smartphones. Before
connecting the VP3600 to the host device, install and activate the software application according
to the instructions provided by your payment application service and software provider, then
connect the VP3600 to the mobile device via Bluetooth or a micro-USB cable (included) and enjoy
the convenience of mobile payment processing offered by the VP3600.
3.1. Battery Charging Instructions
Your VP3600 is powered by a lithium ion polymer battery and delivered in a partially-charged
state. Make sure to fully charge the battery before using the device for the first time. Allow four
to six hours for the initial charge.
Note: The VP3600 also uses an internal coin battery for powering security mechanisms. This
battery has a lifespan longer than five years and cannot be replaced.
3.1.1. Charging the VP3600
Use a USB-to-micro-USB cable (included) to charge the VP3600.
3.1.2. 24-Hour Device Reboot
Per PCI Requirements, this device reboots every 24 hours. Please contact your device integrator if
you need to check the reboot time for your unit.

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3.2. Battery Status When Charging the Battery
The VP3600 can be connected to a host via USB-to-micro-USB cable or Bluetooth. Connecting
with a cable allows the VP3600 to charge its internal battery via USB power. When connected to
a power source, a battery indicator appears on the LCD screen to display the current charging
status.
3.3. LCD Display for Power Management
•The LCD displays the battery status during operation.
•When the battery is low, a warning message appears on the LCD screen.
3.4. LCD Display During Transactions and Operation
•ICC processing: the LCD displays status during transaction. Do not remove card until the LCD
display shows the transaction has been completed.
•ICC process successful: the LCD display shows the transaction successful. At this point,
please remove card.
•Magnetic stripe read successful: the LCD display shows the transaction successful.
•Magnetic stripe read failed: the LCD display shows the transaction failed; please swipe card
again.
•Contactless read successful: the LCD display shows the transactions successful and all four
LEDs on top of the unit flash green simultaneously.
3.5. Pairing a VP3600 and a Bluetooth Device
The next two sections describe how to pair a VP3600 and an Android or iOS Bluetooth device.
Note: The pairing instructions below work for a VP3600 and ID TECH’s demo program; to pair
with a payment application, follow the instructions provided by your payment integrator.
3.5.1. Before You Begin
In order to set up a VP3600 and an Android or iOS device, you will need to download and install
the NEO 2 Demo app for your device. Download the correct SDK .ZIP file from the VP3600 home
page on the ID TECH Knowledge Base and load the app onto your device.
Also, note that both platforms require you to set a new password using the Set Bluetooth
Parameters command:
3.5.1.1. Set Bluetooth Parameters (77-81)
The Set Bluetooth Parameters command sets a device’s Bluetooth name and password.
Command Frame
Byte 0-9
Byte 10
Byte 11
Byte 12
Byte 13
Byte 14
Byte 14+n
Byte 15+n
Header Tag &
Protocol
Version
Command Sub-
Command
Data
Length
(MSB)
Data
Length
(LSB)
Data CRC (LSB) CRC (MSB)
ViVOtech2\0
77h
81h
var
var

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Command data field
Data field Length (bytes) Description
Name Var to 26 Ascii, must end with 0x00
Old password 6 Hex
New password 6 Hex
3.5.2. Pairing a VP3600 and an Android Device Using BLE (Bluetooth Low
Energy)
1. Download the NEO II Android SDK .ZIP file from the VP3600 product page and load the NEO 2
Demo app (NEO2_Demo.APK) onto your Android device.
2. Go to the Android device’s Bluetooth settings and forget the VP3600.
3. Power on the VP3600.
4. Enter a new password for the device using the Set Bluetooth Parameters (77-81) command
(the VP3600’s default password is 123456).
a. You can send this command using either ID TECH’s USDK Demo app (described below in the
Universal SDK Demo App section) or your preferred firmware command method.
5. Open your Android device’s settings.
6. Turn Bluetooth on.
7. Select the VP3600's Bluetooth name from the list of available devices (the default name is
IDTECH_BLE).
8. Enter the password you set in step 4, then tap OK to pair the device.
3.5.3. Testing the Connection on Android
If you have not already done so, install the NEO 2 Demo app before you continue.
1. Open the NEO 2 Demo app and select NEO 2 (Bluetooth):

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2. Enter the VP3600's Bluetooth name (the default name is IDTECH_BLE) and tap Okay:
3. When the VP3600 is paired successfully, the Disconnected text changes to Connected and
the VP3600’s LED display shows the Bluetooth icon. You can now send commands and
receive responses.

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4. Press Swipe/Tap in the lower-left corner.
5. When prompted, swipe or tap a card.
6. Card data appears in the app.

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3.5.4. Pairing a VP3600 and an iOS device
Note: iOS devices do not require pairing with a VP3600; the iOS device’s Bluetooth list does not
display a VP3600’s Bluetooth name. The steps below describe connecting the two devices.
1. Download the iOS SDK for NEO 2 products .ZIP file from the VP3600 product page and load
the NEO 2 Demo app (NEO2.ipa) onto your iOS device.
2. Power on the VP3600.
3. Enter a new password for the device by using the Set Bluetooth Parameters (77-81)
command, described above. The VP3600’s default password is 123456.
4. Open your iOS device’s settings app.
5. Turn Bluetooth on.
6. Open the NEO 2 Demo app.
7. Enter the VP3600's Bluetooth name (the default name is IDTECH_BLE) in the upper-right
corner and tap Start BLE Scan in the upper-left corner.
8. Enter the VP3600’s password, then tap Pair to pair the device. When the VP3600 is
connected successfully, the Disconnected text changes to Connected and the VP3600’s LED
display shows the Bluetooth icon. You can now send commands and receive responses.

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3.5.5. Testing the Connection on iOS
1. Tap Enable Transaction.
2. Tap Contactless in the transaction interface selection dialog.

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3. When connected successfully, the NEO 2 Demo displays Enable CTLS: OK and the VP3600’s
LCD displays a CTLS transaction logo.
4. Tap a contactless card to the VP3600; the NEO 2 Demo displays the card data for the
transaction.

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4. Operation and Storage Environment
Item
Specification
Note
Operating Temperature
0 °C to 55 °C
•
Non-condensing.
•Product operation temperature is limited to
the range for the reason of the constraint of
•Li-Battery specification.
Storage Temperature
-20 °C to 60 °C
•
Non-condensing.
•Product storage temperature is limited to the
range for the reason of the constraint of Li-
Battery specification.
Operating Humidity
5% to 95%
•Non-condensing
Storage Humidity
5% to 95%
•Non-condensing
•Changes or modifications to the VP3600 not expressly approved by ID TECH could void the
user's authority to operate the VP3600.
5. Other Agency Approvals and Compliances
•CE (EN55022/EN55024, Class- B)
•FCC (Part 15, Class-B)
•RoHS (DIRECTIVE 2011/65/EU)
•UL
•REACH
•PCI 5.x sRED
•EMV Contact L1&L2
•EMV Contactless L1
•TQM
6. Decommissioning SRED Devices
All PCI devices require proper decommissioning prior to device disposal in order to ensure the
protection of all sensitive financial card data. For instructions on decommissioning your device,
see Decommissioning of SRED Devices on the ID TECH Knowledge Base.

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7. For Software Developers: Software Development Support
The VP3600 is designed to be compatible with a wide range of third-party payment applications.
ID TECH offers a Universal SDK (available for iOS, Android, or Windows) to enable rapid
application development using VP3600 as the target device. The languages supported include
Objective C (on iOS), Java (on Android), and C# (on Windows). The Universal SDK includes rich,
powerful libraries that make communication with VP3600 comparatively easy while greatly
facilitating debugging.
Normally, applications that take advantage of VP3600's capabilities can be developed in a high-
level language like Java or C#, obviating the need to send hex-code commands directly via USB-
HID. However, it is possible to communicate with the device via Bluetooth or via USB-HID using
firmware commands. For a command reference for VP3600, consult the NEO Interface Developers
Guide (IDG), P/N 80139403-001.
7.1. Universal SDK Demo App
The Universal SDK comes with a rich, fully featured demo app. Complete source code for the
demo app is included with the SDK. Obtain these and other items at the ID TECH Knowledge Base
(no registration required).
7.1.1. Using the USDK Demo App
On Windows, plug the VP3600 into the host using a USB-to-micro-USB cable (included), then
double-click the UniversalSDKDemo.exe file and allow a few seconds for the main window to
appear:

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1. The Demo App displays VP3600's available commands in a command tree, as shown
above.
2. Navigate to the desired command on a command to populate the center panel of the
window with optional settings relevant to the command, such as the Amount and Start
EMV Additional Tags. Some commands include additional text fields for custom values.
3. To execute a command, click Execute Command.
4. The command executes in real time and a data trace appears automatically in the center
and/or right-hand panels.
5. Use the Clear Logs button to clear both panels.

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8. FCC Regulatory Compliance
FCC warning statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
The user manual for an intentional or unintentional radiator shall caution the user that changes or modifications not
expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The grantee is not responsible for any changes or modifications not expressly approved by the party responsible
for compliance. Such modifications could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter and must be installed to provide a separation distance of at least 20cm from all persons.
8.1. Cautions and Warnings
Caution: Danger of Explosion if battery is incorrectly charged. Use only standard USB 5V power
source.
Device contains a lithium battery. Approved temperature range for storage: -20℃to +60℃
. Disposal:
Contact your local recycling center.
Warning:
Avoid close proximity to radio transmitters, which may reduce the capabilities of the reader.