IES Keywatt 50 Series User manual

User Manual
Keywa 50x Staon
www.ies-synergy.com
DUM019665-EN_V001a

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User Manual DUM019665-EN
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The information provided in this documentation contains general descriptions and/or technical characteristics
of the performance of the products contained herein. This documentation is not intended as a substitute for
and is not to be used for determining suitability or reliability of these products for specific user applications. It
is the duty of any such user or integrator to perform the appropriate and complete risk analysis, evaluation and
testing of the products with respect to the relevant specific application or use thereof. Neither IES Synergy nor
any of its affiliates or subsidiaries shall be responsible or liable for misuse of the information contained herein.
If you have any suggestions for improvements or amendments or have found errors in this publication, please
notify us.
You agree not to reproduce, other than for your own personal, noncommercial use, all or part of this document
on any medium whatsoever without permission of IES Synergy, given in writing. You also agree not to establish
any hypertext links to this document or its content. IES Synergy does not grant any right or license for the per-
sonal and noncommercial use of the document or its content, except for a non-exclusive license to consult it on
an “as is” basis, at your own risk. All other rights are reserved.
All pertinent state, regional, and local safety regulations must be observed when installing and using this prod-
uct. For reasons of safety and to help ensure compliance with documented system data, only the manufacturer
should perform repairs to components.
When devices are used for applications with technical safety requirements, the relevant instructions must be
followed.
Failure to use IES Synergy software or approved software with our hardware products may result in injury,
harm, or improper operating results.
Failure to observe this information can result in injury or equipment damage.
© 2020 IES Synergy. All rights reserved.

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Table of content
1. Safety notes 4
Notice 4
Please note 4
2. About the manual 5
Purpose of this manual 5
Document scope 5
Related documents 5
User comments 5
3. General Safety instructions 6
4. Overview 7
External view 7
5. Specification 8
Main supply 8
Technical specification 8
6. Utilization 12
Human/Machine interface (HMI) and LEDs 12
Prerequisite 13
Start an EV charge session 13
EV charge 15
Stop an EV charge session 16
Emergency Stop 17
Other messages 18
Errors 19

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1. Safety notes
Notice
Read these instructions carefully, and look at the equipment to become familiar with the device before trying
to install, operate, or maintain it. The following special messages may appear throughout this documentation
or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies
a procedure.
The addition of this symbol to a Danger hazard statements indicates that an electrical hazard
exists, wich result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personnal injury hazards. Obey
all safety messages that follow this symbol to avoid possible injury or death.
IDANGER
DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or seri-
ous injury.
IWARNING
WARNING indicates a potentially hazardous situation which, if not avoided, can result in death or seri-
ous injury.
ICAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, can result in minor or mod-
erate injury.
NOTICE
NOTICE is used to address practices not related to physical injury.
Please note
No responsibility is assumed by IES Synergy for any consequences arising out of the use of this material.

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2. About the manual
Purpose of this manual
Technical documentation is an integral part of a product. Until it is disposed of, always keep the technical docu-
mentation close to the unit at hand, as it contains important information. Provide technical documentation to
the person concerned if you sell, assign or lend the product.
This guide aims to provide informations needed for the use of the Keywatt 50x Station. This guide must be read
with other related documents. This guide is intended for users of the charging stations.
Document scope
This guide concerns the following charging stations:
• KEYWATT50 X 22KVA STD 2 (P/N: PFST2019541)
• KEYWATT50 B STD 2 (P/N: PFST2019542)
• KEYWATT50 B 22KVA STD 2 (P/N: PFST2019543)
• KEYWATT50 STD 2 (P/N: PFST2019544)
• KEYWATT50 STD 3 (P/N: PFST2019545)
Refer to your product label sticker to get your charger informations.
Related documents
Document title Reference
Installation Manual DIM019665-EN
User Manual DUM019665-EN
Service Manual DMM019665-EN
User comments
We invite you to write to us to communicate any inaccuracies or omissions, or to make general comments or
suggestions regarding the quality of this manual.

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3. General Safety instructions
NOTICE
SAVE THESE INSTRUCTIONS
• To ensure proper and safe operation, please read these user instructions carefully and
keep them for future reference.
• This manual contains important instructions for the charging staon that shall be followed
during installation, operation and maintenance of the unit.
• The locking key, supplied with unit, should be kept in a secure and known location by an
individual that has read and understands the content of this manual.
IWARNING
RISK OF ELECTRIC SHOCK, INJURY, AND/OR BURNING
• Only qualified, trained and authorized people will repair, replace or adjust this equipment.
• Make sure the AC input breaker is OFF and measures 0V after the breaker.
• Disconnect the protective device located upstream of the charger before working on it.
• Do not use this product if the enclosure or the EV connectors are broken, cracked, opened
or show any other indication of damage.
• Replace the damaged cables by same caracteristics cables.
• Do not use a cord extension set, second cable assembly or adaptors in addition to the
cable assembly for the connection of the EV to the EVSE.
• Do not alter AC plug provided – where it does not fit outlet, have proper outlet installed
by a qualified electrician. Improper connection increases the risk of an electric shock.
• Charger shall be grounded to reduce risk of electric shock. Charger is equipped with an
electric cord having an equipment-grounding conductor and a grounding plug. The plug is to
be plugged into an outlet that is properly installed and grounded in accordance with all local
codes and ordinances.
• This unit is for use on a circuit having a nominal rating more than 120V and is factory-
equipped with a specific electric cord and plug that connects to an electric circuit. Make
sure that the charger is connected to an outlet having the same configuration as the plug.
Adapters shall not be used with this charger.
• This equipment employs parts, such as switches and relays, that tend to produce arcs or
sparks.
• Never open the charger while input power is present.
• The equipment must be installed and operated with minimum distance of 22cm of the
human body.
Failure to follow these instructions can result in death or serious injury

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4. Overview
External view
❶
❷
❺
❸
❹
❾
❽
❻ ❼
❹
Position Description
❶Lifting rings
❷Touch screen
❸Door lock
❹Connector support *
❺AC Type 2-S outlet and LED *
❻CHAdeMO DC connector and LED *
❼CCS Type 2 DC connector and LED
❽RFID reader
❾Emergency Stop button
*Note: May change depending on version or technical modification

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5. Specification
Main supply
Mains supply 3-phase L1/L2/L3+ N + PE
DC charger input
Mains 3-phase voltage range (phase to phase) VAC 400 VAC ± 10%
Earthed electrical system TT; TN
Frequency range f 50 Hz +4%/-6%
Nominal input current IIN 83A Nom
Power Factor PF 0,98 Nom
Efficiency ɳ94 % Max
Harmonic current @ nominal network voltage THDi < 16 % (@ Pout > 0,3 Pmax)Max
AC charger input
Mains 3-phase voltage range (phase to phase) VAC 400 VAC ± 10%
Earthed electrical system TT; TN
Frequency range f 50 Hz +4%/-6%
Nominal input current IAC 32A Nom
Technical specification
DC charger internal AC input protection
Inrush current limitation per phase IINRUSH LIMIT < 3 x IAC Max
Max earth leakage current ILEAKAGE < 3,5 mA Max
Emergency button connection Yes
Overvoltage category III
DC Output
Output voltage VDC_max 500 VDC Max
VDC_min 200 VDC Min
Output current IDC_max 125A (1)(2) Max
IDC_min 1,5A Min
Max Output Power POUT 50kW Max
Output connector (charging station side) Permanent mounting
Car Plug connectors COMBO 2
CHAdeMO
Output cable length Meters 4m
DC output protection
Hardware and software short circuit protection Yes
Hardware over voltage protection +20% max
Software over voltage protection dynamic +10% max
Over temperature protection - 70°C
Reverse polarity protection Yes
DC output Contactor Yes (2 poles)
Rated Current Fuse (output) IFUSE 200 A
Galvanic isolation Vinput / output 4100 VDC

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DC output protection
Max time for DC line discharge < 60V T<60V 1 s
AC output
AC Output voltage VAC_nom 400 VAC ± 10%
AC Output current IAC_max 32 A Max
Max Output Power POUT 22 kVA Max
Car Plug socket AC type 2 S
Internal AC output protection
Inrush current 230A during 100 µs
30A during following second
Short circuit Socket I²t A²s 75 000
Circuit breaker for AC circuit 50A curve C
Embedded Insulation device of charger module
Response time (tan) < 3sec. for asymmetrical fault
< 62sec. for symmetrical fault
Self test time At power on and every 60s during charge
Internal resistance Ri of the measuring circuit
1.5Mohms permanent
750Kohms continuous measurement
300Kohms during simultaneous switching measurement
Measurement method Continuous and switching measurement resistor method
Measuring current Im < 1,4mA at RF=0
Measurement range (Ran) 20Kohms…300Kohms
Relative uncertainty ±15%
Line L+/L- Voltage (Un) DC 200V…500V
System leakage capacity Ce ≤ 1µF : response value (Ran) and time (tan) are not guar-
anteed for capacity above 1µF
Parallelization
IWarning: Do not connect the insulation monitor de-
vice (IMD) in parallel !!
Response value (Ran) and time (tan) are not guaranteed.
4G module (EG25-G) characteristics
Network Mode/GNSS EG25-G
LTE-FDD B1 to B5/B7/B8/B12/B13/B18/B19/B20/B25/B26/B28
LTE-TDD B38 to B41
UMTS B1/B2/B4/B5/B6/B8/B19
GSM 850/900/1800/1900 MHz
Radio Frequency characteristics
The equipment module is designed to provide customers with global network coverage on the connec-
tivity of UMTS/HSPA+, and it is also fully backward compatible with the existing EDGE and GSM/GPRS
networks.
Connectivity GSM/GPRS UMTS/HSPA+
Frequency
Bands (MHz)
GSM900: Tx=880-915, Rx=925-960
DCS1800: Tx=1710-1785, Rx=1805-1880
3G band 8: Tx=880-915, Rx=925-960
3G band 1: Tx=1920-1980, Rx=2110-2170
Output
Power (dBm)
GSM900: 33.0
DCS1800: 29.3
3G band 8: 23.06 (for 880-915MHz)
3G band 1: 21.92 (for 1920-1980MHz)

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RFID reader characteristics
To start a charge, users must swipe a contactless RFID card across the card reader.
Frequency Bands 13.56 Mhz
Power Output -5dBuA/m@3m
General & dimensions
External dimensions without gun holder (HxWxD) mm 1800 x 600 x 814 ± 10%
External dimensions with gun holder (HxWxD) mm 1800 x 614 x 814 ± 10%
Weight (with DC cable and cable management) Kg 350 Max
Type of installation Indoor or outdoor
Fixation points 4 studs M14 for ground mounng
Mechanical resistance to impact IK IK10 (except screen IK08)
Protection Type (EN60529) IP IP55
Cooling system Air forced
Sound pressure level (1m, all directions) @Pmax dBA 57 dBA Max
Sound pressure level (5m, all directions) @Pmax dBA 43 dBA Max
Climatic & Environment constraints
Operating temperature (with derating) -25°C to +50°C(3)
Storage temperature -25°C to +70°C
Relative humidity RH 10% to 90%
Installation altitude Alt 2 000 m Max
Norms & standards
Radio Equipment Direcve (RED) 2014/53/EU (4)
(1) Max output current will be adapted versus maximum carrying current of the vehicle plug
(2) Output current can be even reduced with the power derang versus temperature.
(3) With derang from 35°C
(4) Design in compliance with CE direcves
Compliance

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Derating
As a direct correlation exists between the output power and the ambient temperature a derating curve is pro-
vided for all charging station.

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6. Utilization
Human/Machine interface (HMI) and LEDs
CCS/AC/CHAdeMO
available
CCS/AC plugged
CHAdeMO
unavailable
Comm. with the EV
CCS/AC charging
simultaneously
CHAdeMO
unavailable.
End of CCS and AC
charge
Cables connected
AC error detected
Dual charging
disabled
CCS reserved
AC/CHAdeMO
available
Reserved
OFF OFF OFF OFF
Note: Applicable in COMBO, CHAdeMO and AC.

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Prerequisite
Before starting a charge:
Make sure that the unit is mounted according to the installation instructions before using it.
You must have an RFID card activated on the supervision server (backend) or be connected to the supervision
tool.
Note: The MIFARE 1k RFID card is recommended.
To check that the charging station is connected to the supervision tool:
BIP
If the charging station is not connected to the supervision server, please refer to the maintenance manual.
Start an EV charge session
1) Select the type of charge

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2) User identification
Press “Start” (if button available on screen)
BIP
Note: Applicable in COMBO, CHAdeMO and AC
or
Swipe an activated RFID card or Start the charge remotely via a supervision application
BIP
Note: Applicable in COMBO, CHAdeMO and AC
3) EV connection
BIP
Note: Applicable in COMBO, CHAdeMO and AC

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4) EV communication
This step is necessary to adapt the charger parameters to the EV.
Observe the display; charging will begin once communication has been established between the charger and
the EV.
BIP
Note: Applicable in COMBO, CHAdeMO and AC Note: Applicable in COMBO and CHAdeMO
EV charge
Only one DC connector and one AC connector can be used under simultaneous charge.
The charging station displays the:
• time since the start of charging
• charged energy
• percentage of charge (not in AC)
Note: Applicable in COMBO and CHAdeMO Note: Applicable in AC
The charger will automatically stop once charging is completed. Fast charging will occur up to 80% of the
vehicle battery state of charge. The charger will adjust its output according to the demands of the vehicle,
ambient temperature and other factors.
After completing the charge of the EV, the charging station performs multiple control steps before disconnect-
ing the vehicle.

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Stop an EV charge session
Note: Applicable in CHAdeMO
COMBO and AC CHAdeMO
Note: Applicable in COMBO and AC Note: Applicable in CHAdeMO
To stop the charge before the end of the EV charge:
Press “Start” (if charge launched with “Start”) or Swipe the same RFID card used at launch
or Stop the charge remotely via a supervision app.
Note: Applicable in COMBO, CHAdeMO and AC Note: Applicable in COMBO, CHAdeMO and AC
The following steps are identical to those described during normal stopping of the charge.

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Emergency Stop
In the event of an emergency the Emergency Stop button may be pressed to instantly stop charging.
To emergency stop follow these steps:
❶
BIP
❷
To reset after an emergency stop, rotate the button clockwise until it pops outward. After a self-test, the display
will remove the emergency stop message and will be ready for a new session.

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Other messages
Message Description
Error connecting server.
Booting interrupted !
Please call support.
Message displayed during the startup of the
charging station if the backend server reject the
connection.
Error connecting to RFID reader.
Booting interrupted !
Please call support.
Message displayed during the startup of the
charging station if the RFID module does not work.
Please contact support.
Error connecting to Communication Control Unit.
Booting interrupted !
Please call support.
Message displayed during the startup of the
charging station if the CCU board does not work.
Please contact support.
Error connecting to AC Unit.
Booting interrupted !
Please call support.
Message displayed during the startup of the
charging station if the AC powershare board does
not work. Please contact support.
AC contactor failed.
Please unplug any connected vehicle and call sup-
port.
Message displayed during the startup of the
charging station if the AC powershare board does
not work. Please contact support.
Charger inoperative. Cannot charge here. Charger inoperative. Backend server request char-
ger does not accept charge
Charger inoperative. Please unplug your vehicle. Charger inoperative. Backend server request char-
ger does not accept charge. Unplug the vehicle.
Authorization failed!
Please retry identifying. User rejected by the backend server.
Charger offline. Set up to refuse offline charging. Charger offline.
Error timeout. Please unplug your vehicle then
identify.
Time out, user identified, unplug the vehicle before
retrying to identify.
Link established. Waiting for car’s start command...
This screen can be displayed when the user is us-
ing AC charging. The vehicle decides when to start
charging.
Error: Authorization failed.
You cannot stop the charge session.
The charge cannot be interrupted by this user who
is not recognized by the backend server.
To stop charging, use your RFID card or your appli-
cation.
User wants to stop the charge. He should identify
himself to be able to switch off the charge and dis-
connect his vehicle.
Charge done. Wrong RFID pass. Unplug your vehi-
cle.(CCS and AC)
User not recognized by the backend server...
Charging terminated. Unplug the vehicle.
Charge done. Wrong RFID pass. Please press X once
your vehicle is unplugged. (CHAdeMO)
User not recognized by the backend server...
Charging terminated. Unplug the vehicle.
Updating station... Charging not available. Charging station is being updated. Please wait.
Error updating. DO NOT CHARGE HERE. Wait for
correct update.
Error updating. Please contact support for updating
the charging station.
Remote reset started... Station will reboot now. Station is being rebooted.
Station rebooted. Please unplug your vehicle. (CCS)Station rebooted during a charge. Please unplug
and retry to launch the charge.
Warning: insulation failure. Cable insulation failed. Please contact support.

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Errors
The error messages are displayed with a characteristic screen. They are thus easily identifiable by the user. A
warning pictogram is displayed along with the error message as shown below.
The table below list errors messages who appears on the screen.
Error Error resolution
Error occurred: 0x02 - 0X03 - 0X81
Emergency stop. Please unplug your vehicle and re-
lease the emergency button.
Emergency stop was initiated.
Error occurred: 0x0A - 0x86
The charging station is overheating. Please unplug
your vehicle and check that no air vent is clogged.
(CCS and AC)The charging station is overheating.
Error occurred: 0x0A - 0x86
The charging station is overheating. Check that no air
vent is clogged. Please press X once your vehicle is
unplugged. (CHAdeMO)
Error occurred: 0x51
The connection with the vehicle was lost. Please un-
plug your vehicle. (CCS and AC)The connection with the vehicle was lost.
Error occurred: 0x07 - 0x29 - 0x51
The connection with the vehicle was lost. Please press
X once your vehicle is unplugged. (CHAdeMO)
Error occurred: 0x22 - 0x33
Connector error. Please keep the connector closely
leant against your vehicle when plugging, until the
charge has started.
The connector has not been locked. Please keep the
connector closely leant against your EV when plug-
ging, until the charge has started.
Error occurred: 0x3A
Your battery model is incompatible with this charger.
Please unplug your vehicle. (CCS and AC)
Your battery model is incompatible with this charger.
Error occurred: 0x11
Your battery model is incompatible with this char-
ger. Please press X once your vehicle is unplugged.
(CHAdeMO)

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Error Error resolution
Error occurred: 0x32
Your gear is not in parking position. Please unplug
your vehicle and engage gear in parking position. (CCS
and AC)Your gear is not in parking position.
Error occurred: 0x14
Your gear is not in parking position. Please press X
once your vehicle is unplugged. (CHAdeMO)
Error occurred: 0x15
Your vehicle raised an error. Please check error mes-
sage in the vehicle and unplug your vehicle. (CCS and
AC)Your vehicle raised an error. Please check error mes-
sage in the vehicle.
Error occurred: 0x15
Your vehicle raised an error. Please check error mes-
sage in the vehicle. Please press X once your vehicle is
unplugged. (CHAdeMO)
Error occurred: 0x31
Your battery’s temperature is too high. Please unplug
your vehicle. (CCS and AC)Your battery’s temperature is too high.
Error occurred: 0x19
Your battery’s temperature is too high. Please press X
once your vehicle is unplugged. (CHAdeMO)
Error occurred: 0x46
Connection between screen and charger has been
lost. Please unplug your vehicle. (CCS and AC)Connection between HMI screen and charger has
been lost.
Error occurred: 0x46
Connection between screen and charger has been
lost. Please press X once your vehicle is unplugged.
(CHAdeMO)
Error occurred: 0x--
Please press X once your vehicle is unplugged.
For all other error codes, please refer to maintenance
manual.
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Table of contents
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