iFetch Too Setup guide

ALWAYS read, understand and follow all
warnings and instructions for your iFetch
before use. Keep for future reference.
SET UP AND PLAY
INSTRUCTIONS

2
The user must read and understand
the following safety instructions
and warranty information before
using the product.
Set up is the end user’s responsibility
and beyond the control of iFetch,
LLC. Therefore, iFetch exclusively
limits its Warranty to the repair or
replacement of a defective product.
Damage to your home, your property,
or any person or pet is excluded.
Your iFetch Too must be
inspected for signs of wear,
damage and fatigue before
each use. If damaged, do
not use.
This product is only intended
for recreational use to throw
tennis ball sized (diameter
approximately 2.5”) iFetch Too
balls for your pets. Your iFetch
Too is NOT a child’s toy.
Do not attempt to modify
your iFetch Too or any of the
system components.
Review all Warnings, Instructions,
and Warranty information carefully.
Failure to follow these warnings and
instructions will void the Warranty.
Call iFetch at [phone],
or visit goifetch.com, if you
have any questions regarding
the use of your iFetch Too.
IMPORTANT
SAFETY
INFORMATION

3
www.goifetch.com
A
B
C
Part Description
A
B
CThree (3) Balls (2.5” diameter)
PARTS LIST
One (1) iFetch Too
One (1) Charger

4
NOTE:
Your iFetch Too will keep throwing balls for approximately
250 launches on a fully charged battery.
SET UP
WARNING
• INSPECT for signs of wear, corrosion, and fatigue
BEFORE each use. DO NOT use if damaged.
•DO NOT operate when any part of the machine is
wet or standing in water. DO NOT use in the rain.
An electric shock hazard may exist if the unit is
plugged in while or after it has been exposed
to water.
• DO NOT attempt to modify your iFetch Too or
any of the system components
Before first use, use the battery charger to fully
charge the internal battery. Plug the adapter end
into the bottom of the product and then insert the
plug into the wall.
Fully charging your battery will normally take 8 hours,
but it is best to charge it overnight or even for a full
24 hours this first time.
Unplug the cord from the bottom of the
machine, and place the iFetch Too where you'd
like to play. For best performance, make sure your
iFetch Too is on a flat, level surface.
Press the power button to turn on (button should
glow green indicating battery is fully charged).
You're ready for play!
1.
2.
3.
4.
5.

5
www.goifetch.com
BEFORE PLAY
WARNING
To prevent SERIOUS INJURY or PROPERTY DAMAGE:
DO NOTuse if damaged.
• NEVERstand or allow your pet to stand
directly in front of the iFetch Too.
• DO NOTpoint toward breakable objects, including
windows, light fixtures, and picture frames.
1. Check the slider button under the power button on
the back of your iFetch Too to make sure it is in the
desired position:
• Down (white) will limit the launch distance to
10 feet (better for indoor use) no matter what
distance is selected
• Up (red) will allow for all launch distance settings
(10, 25, 40 feet, or "random")
2. Press the button on the rear of your iFetch to turn the
unit ON. The button light will illuminate to indicate
the battery charge level.
• Green – Fully charged
• Yellow – Charge getting lower or is recharging,
if the battery charger is connected
• Red – Battery is low and needs to be recharged
• Flashing Red – Battery is too low to function properly;
recharging is required prior to continued use
•

6
BEFORE PLAY CON’T
3. If Slider button (under power button) is showing red,
press the power button to cycle through to your
desired distance setting:
• One blue light = 10 feet/3 meters
• Two blue lights = 25 feet/7.5 meters
• Three blue lights = 40 feet/12 meters
• One blue light flashing randomly = random distance
somewhere between 10 feet and 40 feet
NOTES:
Launch distance may be aected by the condition
of the ball (e.g., wet or dirty). DO NOT use damaged
balls with your iFetch Too.
The light(s) will turn o after about 30 seconds,
but the iFetch Too will remain on (in standby mode)
until you or your pet drops another ball into the top.

7
www.goifetch.com
TO PLAY
WARNING
To prevent SERIOUS INJURY or PROPERTY DAMAGE:
• NEVER put hands or fingers inside the iFetch Too
or look down the barrel when the unit is ON or in
STAND-BY mode.
• Make sure all persons and pets are clear of the
iFetch Too and the path of the ball before
powering on.
• ONLY use iFetch Too balls or balls of the same
diameter (approx. 2.5”) with your iFetch Too.
• NEVER attempt to use your iFetch Too with any
other type of ball or any foreign objects.
1. When the iFetch Too is powered ON, only insert one (1)
ball into the top of the iFetch Too at a time. Your iFetch
Too launch mechanism will quickly start spinning.
Once the launch mechanism has reached its
operating speed, the ball will drop into the chute and
will continue spinning until the ball is ejected from the
iFetch Too. After the ball is launched the launch
mechanism will quickly slow and stop spinning.
2. Readjust the position of your iFetch Too as needed.
3. Use with supervision. Watch to ensure your iFetch Too
is upright and functioning properly.
• NEVER exercise your pet to the point of exhaustion.
Turn the iFetch Too OFF when your pet needs
to rest and recover.
• ALWAYS consider your pet’s health during use.

8
AFTER PLAY
1.
2.
Turn your iFetch Too OFF
after use. Press button until
no blue arrow lights are
illuminated and the button
light turns o.
Store your iFetch Too indoors
at night and after play in
a clean, dry location.
NOTE:
Your iFetch Too does have a
drain in the event it is left
outside in the rain. If it gets
wet, all water must completely
drain and your iFetch Too
should be allowed to fully dry
out prior to continued use.
Water may corrode the
internal components causing
your iFetch Too to no longer
function properly.
NOTE:
It's ok to leave your iFetch
Too plugged in if you play in
an area near an outlet. That
way, your battery is always
charged and ready for fetch
when you are.

9
www.goifetch.com
MAINTENANCE & CLEANING
Cleaning
Your iFetch Too requires no regular cleaning unless it
is dirty. If your iFetch needs to be cleaned, power the
unit o, and feed a damp cloth down into the top
funnel and out through the front launch chute. Pulling
the cloth back and forth (similar to flossing your teeth)
will take care of one level of dirt. To clean the wheels
better, firmly hold the cloth on the inside of the unit,
and then carefully turn on the unit and press in the ball
trigger to cause the wheels to spin and wipe against
the cloth. Worst case, the cloth might tear or get
jerked out of your hand and launched, but it shouldn’t
damage the unit.
Maintenance
The iFetch Too internal battery needs to be charged at
least once every three months. For maximum battery life
and performance, recharge as soon as possible after each
use. Batteries should be stored in a fully charged state.
Storing in a discharged state will result in shortened
battery life. The iFetch Too should be stored in a cool,
dry place. Storing at temperatures above 68 degrees F
will aect battery life.
DO NOT use chemicals or abrasive cleaners.
ALWAYS turn your iFetch Too OFF prior to cleaning.
DO NOT attempt to clean the launch mechanism.

10
FREQUENTLY
ASKED
QUESTIONS
Do I have to use only
the iFetch Too balls?
The iFetch Too is optimized to launch
the iFetch Too balls, however most
other balls that are approximately
the same size and weight
(e.g. tennis balls) should launch.
What happens if I put other
things into the funnel
(e.g. coins, rocks, etc)?
NEVER put anything into
the iFetch Too other than iFetch
Too balls (or other tennis ball–
sized balls) as that is not the
intended use of the iFetch Too.
My dog slobbers a lot.
Is that a problem?
Heavy slobber can cause the balls
to stick or slip inside the launcher.
If your dog is a heavy slobberer, we
recommend using a towel to wipe
o the balls after a few launches, or
substituting dry balls. A dierent
ball may also work. Contact us if
you’d like suggestions.
Is the iFetch Too battery safe?
Yes! The iFetch Too battery is a
2V, 2.3Ah/20HR, non-spillable,
sealed lead acid (SLA) battery. It is
NOT a lithium ion or lithium polymer
battery type, which is the type that
has been banned from airlines.
For more FAQs,
visit goifetch.com

11
www.goifetch.com
WARRANTY
iFetch will not be liable under this limited warranty if
its testing and examination disclose that the alleged
defect or malfunction in the product does not exist or
resulted from:
• Failure to follow our operation and
maintenance instructions
• Unauthorized product alteration
• Weather conditions
• Damage to the product caused by any animal
• Abuse, misuse, negligent acts or omissions of
Customer and/or persons under Customer’s
control
• Acts of third parties, acts of God, accident, fire,
or other hazards
iFetch, LLC
Austin, TX
800-635-8916
goifetch.com
CALIFORNIA PROPOSITION 65
WARNING: The battery inside this product contains
©2019 iFetch, LLC
lead, which is known to the state of California to cause
cancer, birth defects or other reproductive harm.

12
TIPS AND TRAINING
Introducing your dog
If your dog is anxious, plan to introduce the toy to him
or her before turning it on.
Take the iFetch Too out of the box and set it in a
familiar place where your dog can discover it. As a
bonus, add a few treats inside the lip on the top or
near the product, and let your dog discover them.
Praise your dog with “good dog!” any time they
sni or show friendly interest.
Without turning the iFetch Too on, play fetch near
it to make sure your dog isn’t sensitive around this
new object, and to start building the positive
association. Seeing the iFetch Too means
it’s fetch time!
Build good habits early by guiding your dog behind
the launcher before throwing it every time.
1.
2.
3.

13
www.goifetch.com
Safe distance
Please teach your dog to stay behind the product
(or to the side of it) to keep them safe. At its highest
launch setting (40 feet), the ball travels at a speed
that could injure your dog, especially if they are
standing directly in front of it.
Some dogs get so excited, they jump in front of
the ball while it’s launching. If this happens, we
recommend turning the product o, teaching them
to sit behind it, and then throwing the ball (yourself)
before turning the iFetch Too back on. You can also
train your dog to “mark” or stay at a safe distance in
front of the machine and away from the front chute.
We designed the iFetch Too with the opening tilted
back to encourage dogs to drop the ball in from
behind. We also designed the toy to launch the ball
immediately, to allow less time for dogs to position
themselves in front of the chute. While most dogs
learn quickly where to stand to avoid being hit, please
supervise until your dog is fully trained.

Teaching the “drop” command
Here are some helpful tips for teaching dogs to drop
the ball in the top of the iFetch Too in order to initiate
fetch by themselves:
To master “Drop”, you have to start with “Take”.
We recommend using two iFetch balls to get
started with training. It will also help to have a
plastic bowl handy as well.
Hold the first ball (or place it on the ground) and tell
your dog to “Take” it. (Keep the second ball in your
back pocket or in your other hand behind your
back.)
Once your dog has picked up the first ball, reveal
the second ball and tell them to “Drop” the first one.
Either hold your hand under the first ball to catch it,
or use a plastic bowl to catch the ball as your dog
drops it. As soon as they drop it, throw the other
ball as a reward.
If the dog’s “take” is too hard (i.e., it feels more like a
bite), try putting the ball on a wooden serving
spoon and having them “take” again. Your dog will
learn to work around the spoon to get the ball and
become more aware of his bite.
Repeat this process until the dog will happily take
and drop the ball in your hand or in the bowl.
Note: if the second ball isn’t working as motivation
for the drop command, try using a treat to
reward instead.
14
1.
2.
3.
4.
5.
TIPS AND TRAINING

15
www.goifetch.com
Bringing the ball back
If your dog likes to play keep away instead of bringing
the ball back, try these tips:
We recommend training with the iFetch Too with
your dog on a long-lead (30 feet). As your dog
returns after fetching the ball, gently guide them in
with the lead, preventing them from running away.
Use the “here” command as you guide them in with
the lead. Remember to use lots of praise when they
come to you, especially if they come to you without
the aid of the lead. A second person may also stand
by to help corral the dog back to the owner and
launcher.
It’s important to give your dog time to think,
troubleshoot, and then pick up the ball and bring it
to you. Avoid repeating the command too much, as
it can overwhelm them and cause more frustration.
Remember: a dog who loves fetch will find a way to
play fetch. Breaks help too!
•
•
•
•

16
Keeping your dog engaged
TIPS AND TRAINING
If your dog is consistently quitting the iFetch Too
before you do, you are playing for too long. Try making
the game shorter – stopping the action with the dog
wanting more. Two minutes of interested play is better
than ten minutes of a dog being bored.
Dogs scared of noise
The iFetch Too is pretty quiet, except for a whirring
sound when it shoots the ball. If your dog is scared of
noise, introduce the iFetch Too gradually in order to
acclimate them to the sound without startling them. We
recommend testing your dog for sound sensitivity from
a distance first.
Throw the ball and, while your dog is far away retrieving,
launch another ball from the iFetch Too (or hold the
lever inside down) to make the launching sound.
Repeat this a few times and observe your dog for a
reaction. Once they warm up to it, they will associate
the noise with something positive – the ball being
thrown!

Train with the iFetch Too at most three times a day
and only for 10-15 minutes at a time. That way fetch
stays fun and doesn’t become fetch bootcamp. If you
feel like your dog is getting frustrated and is unable to
drop the ball into the iFetch Too, then just work on
reinforcing any behavior toward the iFetch Too and
make sure your dog gets rewarded.
Plan your training in a room or area that has as few
distractions as possible. Be sure the area is clear of
other toys, other people, and other dogs. (Note: hall-
ways work well!)
If your dog attempts to get the reward via other
behaviors (e.g. rolling over, jumping up, shaking
paws, etc.), it’s important that you NOT reward
these behaviors.
Enjoy this bonding time with your pup. It’s easy to get
frustrated if they’re not picking it up right away. But
remember this time with your pup is precious. They
love having your full attention.
•
•
•
•
17
www.goifetch.com
General training tips

18
Also Available From iFetch
iFetch carries a full line of fetch toys,
brain games, and digging toys. Check out
goifetch.com to learn more and shop now.
iFetch
We have a launcher for small dogs too!
The iFetch launches a mini tennis ball (1.5"
diameter) 10, 20, or 30 feet. It can be plugged
in or used with six C-cell batteries.
iFetch Frenzy
The iFetch Frenzy is a fast-paced, non-electronic
brain game for small to medium-sized dogs. Your
dog places the mini tennis ball into the top of the
toy, and then scrambles to fetch the ball as it rolls
out of one of three chutes at the bottom.

19
www.goifetch.com
iDig Stay
The iDig Stay is a first-of-its-kind digging toy
for any size breed. Hide your dog’s favorite
toys or treats in the three flaps inside the toy
and watch them dig away to find the treasure.
iDig Go
The iDig Go is a fabric, pop-up version of the
iDig Stay. Hide your dog’s favorite toys or
treats in the three flaps and watch them dig for
the treasure. Folds up for easy storage.

JOIN THE PACK:
We’d love to hear from you!
[email protected]
800-635-8916
www.goifetch.com
iFetch was founded in 2013 by a grandfather,
Denny Hamill, and his teenage grandson,
Grant. They invented the iFetch ball launcher
in their garage, spurred on by their dog,
Prancer’s, relentless quest for a full-time
fetch partner. Fast forward several years later,
and iFetch is still a family aair. “Bapa” Denny
is CEO, his daughter, Debbie, runs marketing
and operations, and Grant heads up sales
and customer service. Our sincere thanks for
supporting our independent, small business!
If you love our iFetch products, please leave us a review.
Your positive feedback helps our small business grow.