iGenix IG9520WIFI User manual

Please read these instructions carefully before use and retain for future reference
Before switching on your appliance,
always check for any damage which may have been caused in transit
IG9520WIFI
Batch code:
2kW Panel Heater with Wi-Fi
USER MANUAL

2
CONTENTS
Important Safety Instructions...............................................3-5
Specications............................................................................6-7
Appliance Overview...............................................................8-9
Assembly Instructions..........................................................9-11
Operating Instructions...................................................... 12-13
Setting up Wi-Fi Function................................................. 14-20
Cleaning and Maintenance ..................................................... 21
Fuse Replacement.................................................................... 21
Troubleshooting Guide ........................................................... 22
Disposal Information............................................................... 23
Igenix Warranty Terms and Conditions......................... 26-27

3
IMPORTANT SAFETY INSTRUCTIONS
Read and follow all of the instructions even if you feel you are
familiar with the product, and nd a place to keep this manual handy
for future reference.
• The appliance should not be used if it has been dropped or if
there are visible signs of damage.
• This appliance should only be used by adults.
• Cleaning and user maintenance shall not be made by children.
• Keep the appliance and its cord out of reach of children.
• Children shall not play with the appliance.
• This appliance cannot be used by persons with reduced physical,
sensory or mental capabilities.
• This product is intended for domestic use only,
• Do not use the appliance for anything other than the intended
purpose.
• This product is for indoor use only. Do not use the heater
outdoors.
• Ensure that the electricity supply in your home is rated at 220-
240 volts before operating the appliance.
• If the mains lead of this appliance becomes damaged, it must be
replaced by a qualied electrician using the same rated cable in
order to avoid a hazard.
• Children should be supervised to ensure that they do not play
with the appliance.
• Always turn off and unplug the appliance before attempting to
move and when not in use.
• Do not use the heater unless the feet are attached correctly or it
is mounted on the wall.
• Do not use the heater in the immediate surroundings of a bath,
shower or swimming pool.
• Do not reach for an appliance that has fallen into water. Switch
off at power supply and unplug immediately.

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• Never place the heater where it may fall into water, or stand on a
damp oor.
• The appliance is not intended for use in bathrooms, laundry
areas, near swimming pools or similar wet indoor locations.
• Do not cover or obstruct any of the heat outlet grilles.
• Do not place the heater on carpets with a deep pile.
• Always ensure that the heater is placed on a rm, at surface.
• Always operate upright.
• Never leave the appliance unattended whilst in use.
• This appliance heats up when in use.To avoid burns, do not let
bare skin touch the hot surface. Switch off and let the appliance
cool before moving or touching.
• Ensure that the heater is not positioned close to curtains or
furniture as this may create a re hazard. Place at least 50cm
away from furniture and other objects.
• Do not place the heater in front of, or immediately below a wall
socket.
• Do not insert any objects through the heat outlet grilles.
• Do not use the heater in areas where ammable liquids are
stored or ammable fumes may be present.
• To protect against re, electric shock or injury do not immerse
the heater, power cord or plug in water or any other liquid.
• Do not twist, kink or wrap the cord around the appliance, this
may cause the insulation to weaken and split.
• Do not run the cord under carpeting, rugs or runners.Arrange
cord away from trafc so that it will not be tripped over.
• The use of an extension cord with this appliance is not
recommended.
• Do not operate with the cord coiled as a build up of heat could
be sufcient to become a hazard.
• Do not place the appliance close to a radiant heat source.
• Do not store the appliance while it is still hot.
• Do not remove the plug from the power socket by pulling the

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power cord.Always grip the plug.
• Do not remove the plug from the socket until the appliance is
switched off.
• Do not use the appliance to dry clothes.
• Do not operate the appliance with wet hands.
• The most common cause of overheating is deposits of dust or
uff in the appliance. Ensure these deposits are removed regularly
by unplugging the appliance and vacuum cleaning the grilles.
• Use this appliance only as described in the manual.Any other use
is not recommended by the manufacturer and may cause re,
electric shock or injury.
• Do not use this heater with any external programmer, timer or
any other device that switches the heater on automatically.
• There are no user serviceable parts inside and the casing should
not be opened by anyone other than a qualied electrician.
This symbol means do not cover, in order to avoid
overheating. Do not cover or obstruct any of the heat
outlet grilles or air intake openings of the heater.
WARNING: In order to avoid overheating, do not cover
the heater.

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SPECIFICATION
Product Wi-Fi Panel Heater
Model Number IG9520WIFI
Brand Igenix
Colour White
Wattage (W) 2000W
Voltage (V) 220-240V
Frequency (Hz) 50Hz
Product Dimensions (mm) H 430 x W 920 x D 240
Net Weight (kg) 5.6
Class 1
Overheat Protection Ye s
Waterproof Rating IP24

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Item Symbol Value Unit Item Unit
Heat output Type of heat input, for electric storage
local space heaters only (select one)
Nominal heat output Pnom 2,0 kW manual heat charge control, with
integrated thermostat
No
Minimal heat output
(indicative)
Pmin 0kW manual heat charge control
with room and/or outdoor
temperature controls
No
Maximum continuous
heat output
Pmax,c 2,0 kW electronic heat charge control
with room and/or outdoor
temperature feedback
No
Auxiliary electricity consumption fan assisted heat output No
At nominal heat output elmax N/A kW Type of heat out/room temperature
control (select one)
At minimum heat output elmin N/A kW single stage heat output and no
room temperature control
No
In standby mode elSB 0,001742 kW Two or more manual stages, no
room temperature control
No
with mechanic thermostat room
temperature control
No
with electronic room
temperature control
No
electronic room temperature
control plus day timer
No
electronic room temperature
control plus week timer
Ye s
Other control options (multiple
selections possible)
room temperature control, with
presence detection
No
room temperature control, with
open window detection
No
with distance control option No
with adaptive start control Ye s
with working time limitation Ye s
with black bulb sensor No
Technical Specication

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APPLIANCE OVERVIEW
1 Control panel and digital display
2 Main power switch
3 Warm air outlet grille
4 Feet
5 Wheel
6 Remote control
Control Panel and Digital Display
A On/off button
B Timer button
CPower setting
D Temperature setting (-)
E Temperature setting (+)
FChild lock
G Main power icon
HSet temperature or timer display
IHigh heat
J Low heat
K Room temperature display
LChild lock icon
M Wi-Fi icon
A
B
C
L
K
J
M
I
D
E
F
G
H

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Remote Control
1 On/off button
2Power setting button
3 Temperature control button
4 Timer control button
5Child lock function button
ASSEMBLY INSTRUCTIONS
Before assembly: Take the heater out of the box and
remove all packaging material. Check the installation parts
are not damaged and nothing is missing.
• In order to use the heater, it must be either wall
mounted or assembled onto the castors and wheels.
Feet Assembly
Turn the appliance upside down.Attach the two feet onto
the bottom of the appliance and x with the four small
screws provided for each side. Ensure the feet are aligned
so that the angle matches the angle of the heater and
therefore the feet will lie at on the oor (see g. 1). Insert
the four small wheels into the two feet.
Fig. 1

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Wall Mounting
A
B
B
To p
Note: The wall mounting bracket is attached to the back of the
appliance via two screws (A); these need to be released and the
bracket removed before the appliance can be mounted to the
wall.
1. Remove bracket from the back of the appliance by releasing the two top
screws (A). Retain screws for use later.
2. Secure the wall mounting bracket to the desired location on the wall via
the four holes on the bracket (B) using the four long screws and wall plugs
provided.
Note: The panel heater should not be placed near
inammable objects such as soft furnishings (e.g. curtains,
furniture.) The panel heater should be placed at least 20cm
away from any nearby wall sockets.
3. Once the bracket is secured to the wall, the panel heater can be attached to
the bracket and secured via the replacement of the two top screws (A).

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Location of the Appliance
• The appliance should be positioned where you most need the warmth.
• Do not locate the appliance under a xed power point.
• Always ensure that the appliance is placed at least 50cm away from furniture,
curtains, walls etc.
• Do not locate the appliance on a deep pile carpet.This could cause the
appliance to be unstable and tip over.
Plugging in the Appliance
Before plugging the appliance into the mains, ensure that your supply voltage is
the same as what is shown on the rating plate of the appliance.Avoid contact
between the heater and clothes, household linen, furniture, inammable material
and power socket.
• Pay attention to the position of the convector with regard to other objects.
• Do not place the appliance under a power socket.

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OPERATING INSTRUCTIONS
Plug the appliance into an appropriate electrical outlet. Turn on the appliance by
pressing the main power switch on the side of the appliance.A beep sound will
be heard, and the ambient room temperature will be shown on the display. Press
the on/off button to turn the heater on.
1. Power Setting
Press the power setting button to choose the desired power setting
- if the display shows then low heat is selected, and if the display shows
then high heat is selected.
2. Temperature Setting
Press temperature setting button or to set the desired
temperature between 16°C and 35°C.When the desired temperature has been
set, it will show on the display panel.
3. Time Setting
How to use the timer to switch on the appliance:
• Plug the appliance into a suitable wall socket, then switch the appliance to
standby mode by pressing the main power button located on the side of the
appliance.
• The appliance will beep to indicate it is in standby mode.
• Press the timer button to activate the timer function.
• Press the temperature setting button or to increase or
decrease the time in 1 hour increments between 1-24 hours until the desired
time is reached.
• The selected time will show on the screen to indicate that the timer has
been set.
• Once the desired time is reached, the appliance will switch on automatically.
How to use the timer to switch off the appliance:
• Plug the appliance into a suitable wall socket, then switch the appliance to
standby mode by pressing the main power button located on the side of the
appliance.
• The appliance will beep to indicate it is in standby mode.

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• Press the on/off button to switch on the appliance.
• Press the timer button to activate the timer function.
• Press the temperature setting button or to increase or
decrease the time in 1 hour increments between 1-24 hours until the desired
time is reached.
• The selected time will ash on the screen to indicate that the timer has been
set - the screen will then revert to showing the ambient temperature.
• Once the desired time is reached, the appliance will switch off automatically.
Note: You can review the selected turn off time at any point by pressing the
timer button; the set time will ash on the screen for a few seconds before
reverting back to the ambient temperature.
4. Child Lock
Long press the child lock button rmly for 5 seconds until a beep sound is
heard; this will activate the child lock function. The symbol will show on the
control panel to indicate when the child lock function is activated. Long press the
child lock button rmly for another 5 seconds until a beep sound is heard; this
will deactivate the child lock function.
5. Turn Off
Press the on/off button again to turn off the appliance before turning off
the main power switch and disconnecting from the mains power.

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SETTING UP WI-FI FUNCTION
1. Setting up the igenix app
• Download the igenix app from the Apple store (for iOS devices)or from Google Play
(for Android devices) and install the app on your device.
• Register your new igenix account and sign in to the app.
2. Pair the Panel Heater with your igenix app
• Plug your IG9520WIFI into a power socket and leave it in the standby mode.
• Press power setting button for 5 seconds; you will hear a beep in the appliance
and the Wi-Fi light will start to ash quickly, entering into conguration mode. If the
light starts to ash slowly, repeat this step.
• Choose the ‘Devices’ option in the igenix app and then click on ‘Add device’ button.
• Follow the steps on your screen to add the device (g.1)
• Once the device conguration is successful, you then have the option to rename the
device.
Note: In order to successfully sync with your Amazon Echo, it is
advised that you rename your device to an easily recognised word
or phrase, such as ‘Panel Heater,’ as this will have a much greater
compatibility with Alexa.
g.1
SYNCING DEVICE WITH AMAZON ALEXA
1. Set up Amazon Echo and enable igenix app
• Search the ‘Amazon Alexa’ app from the Apple store (for iOS devices)or from
Google Play (for Android devices) and install the app on your device.

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1a. Set up Echo with Alexa app
Note: You will need to purchase an Amazon Echo device to utilise this
functionality. If you already have an echo device that is set up, you can
skip this step.
• Plug your Echo device (Echo, Echo Tap or Echo Dot) into a power socket and turn it
on.
• Make sure your Echo device is energized.
• Open the Alexa app by tapping the app icon on your mobile device.
• Register for an Amazon account, if you don’t have one, or enter your Amazon
account and password, then tap ‘sign in’ (g. 2).
g.2
• Select the Menu option in the top left corner (g. 3), select ‘Settings’ (g. 4) then tap
‘SET UP A NEW DEVICE’ (g. 5).
g.3 g.4 g.5

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• Select your Echo model (g. 6), choose the appropriate language (g. 7) and then tap
‘CONNECT TO WI-FI’ (g. 8).
g.6 g.7 g.8
• Long press the dot button on the top of your Echo device until the orange light
shows up (g. 9), and then tap ‘CONTINUE’. When your device is connected to Echo,
tap ‘CONTINUE’ (g. 10-11).
g.9 g.10 g.11

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• Select a Wi-Fi network to let Echo access the internet (g. 12). Type in the Wi-Fi
password and then tap ‘CONNECT’ (g. 13). Echo may take several minutes to
connect to the network (g. 14).
g.12 g.13 g.14
• Tap ‘CONTINUE’ when Echo is connected to the network (g. 15). After an
introduction video, tap ‘CONTINUE’ to nish the setup (g. 16).
g.15 g.16

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1b. Link igenix app account to Alexa app
• Select the Menu option in the top left corner (g. 17), and then search ‘Smart Life’
(g. 18). Select ‘igenix’ and tap ‘ENABLE’ to enable the skill.
g.17 g.18
• You will be redirected to the account link page.
• Type in your igenix account and password and then tap ‘Link Now’ to link your
igenix account (g. 19).
Note: The country, the account and the password must match the
exact content in step 1a.
g.19

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2. Control your Panel Heater through Amazon Echo
2a. Discover your IG9520WIFI device
• Echo needs to discover your smart devices before it controls them.
• You can say ‘Alexa, discover devices’ to Echo.Then Echo will discover devices that
have already been added in the igenix app.
• Alternatively you can select in the ‘Menu’ option ‘Smart Home’ (g. 20), and then
tap ‘DISCOVER’ to discover the smart devices (g. 21). Discovered devices will be
shown in the list (g. 22).
Note: Every time you change the device’s name in the igenix app, Echo
must rediscover before you can control them.
g.20 g.21 g.22
2b. Control your Panel Heater by Voice Commands
• Now you can control your IG9520WIFI device through Echo.You can use the
following commands to control your panel heater:
• ‘Alexa, turn on panel heater’
• ‘Alexa, set panel heater to 21°C’
• ‘Alexa, increase panel heater by 4°C’
• ‘Alexa, decrease panel heater by 4°C’
• ‘Alexa, set panel heater to 24°C’
• ‘Alexa, turn off panel heater’

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3. Control your Panel Heater through the igenix app
Options for individual
heater information
Current room
temperature
Increase temperature
Temperature
heater is set to
Decrease temperature
Switch heater on/off Set individual schedule
for specic days
Power setting - current
setting is displayed
Child lock - current
setting is displayed
24 hour timer to switch
heater off/on after set time
Note: It is only possible to set the schedule via the app. Daily schedule
cannot be set via the control panel or remote.