Iget SmartCam Flex User manual

Model: HGWBC-351
Quick Start Guide - EN
Full HD
SmartCam Flex
HGWBC-351
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iGET HOMEGUARD 2022

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USB cable
What’s included
Warning Stickers Bracket Fixings Wall Plug
Quick Start GuideBattery Camera Power Adapter
Parts & Description
Spotlight
Indicator Light
Lens
Microphone
Infrared Light
Micro USB Port
MicroSD Card Slot
Reboot Hole
Human Body
Infrared Sensor
Front view
Bottom view
Power Button
Speaker

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Charge the Camera Battery
Battery Management
Battery life up to 3 months base on an average of
200 seconds of recording footage per day
Charger Standard: DC 5V 1.5A.
It takes 5hours to fully charge it. Please fully
charge the camera before first use.
The battery durability depends on how frequently
the camera is woken up. The more times the camera
is woken up, the faster the battery drains. It is
recommended to lower down the 'Motion Detection'
sensitivity or turn it off occasionally.
The battery of your camera may drain faster below
32°F(0°C). When you receive low-battery alert on
your app, it is suggested to take the camera down
and fully recharge it indoor, or you can connect it to
the power cable all the time.
Indicator Light Status:
Working mode Blue
Off
Yellow
Green
Mode
Light Device Status
Sleep mode
Charging mode
Fully charged
* Battery life varies based on settings, usage & temperature.
Place the camera indoors. If you are using the camera
outdoors, bring it inside while charging the battery.
Connect the power adapter cable to the camera power
adapter. You must use the power adapter and cable that
came with the camera.
Connect the other end of the adapter cable to the camera
Plug the power adapter into an electrical outlet.
* The rechargeable battery is 60% charged when it leaves the factory.
You can fully charge the battery before camera installation.
* The camera LED lights solid green when the camera battery is fully charged.

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Get the App
Step 1
For the best experience, download the Homeguardsmart app for your smartphone by scanning the QR code below or searching for
“Homeguardsmart” in the app store.
Account Register
Step 2
Open Homeguardsmart App, then select
Sign up.
Create a password at least 8 characters
long.Your password must include three
of the following:
• At least one uppercase letter
• At least one lowercase letter
• At least one number
You will receive a verification code to your
registered mobile phone or e-mail.
Set up a password and write down as
record:

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Add Device
Step 3
Login your account and tap“Add camera
now”.
Press the power button until you hear
scanning sound and see the light on.
Choose your camera and Connect to
2.4GHz Wi-Fi.
* If you can't hear 'Ding Dong Ding Dong', please
double-click the power button to enter the network
configuration mode again.
Connect to Network
Step 4
Enter the correct Wi-Fi password.
Note: The camera is not support
5GHz Wi-Fi.
This App will generate a QR code, place
the QR code 6~12 inches(15-30cm) in
front of the camera lens. After scan the
QR code,the camera prompt''Wi-Fi
connected''.
Name the camera after the Pairing is
successful.
Hold 3~5
Seconds

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You’re Done!
Congratulations! Your Smart Camera is set up and ready to go.
You are now free to position your camera anywhere in your home where you get a Wi-Fi
signal and view it remotely from anywhere in the world on your Smartphone or Tablet!
Home Page
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Select the camera
Check battery status
Do not disturb mode
Tap to access Split-screen view
Tap to add a new camera
Tap to access camera setting
Tap to go into history playback list
Share camera to family
Tap to access home page
Tap to go into history playback list
Tap to access account information page
Device name
Battery Status
Undisturb
Split-screen
Add Device
Setting
Replay
Share
Home
Library
User
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Live View
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Saves video clip from a live video
Tap to change between video quality levels: SD, FHD
Tap to access camera setting, alarm & light setting
Tap to hear the camera or unmute
Saves images captured from a live video
Activate the microphone to enable 2-way talk
Record
Resolution
Setting
Mute / Unmute
Capture
2-way talk
Live
2021/07/21 12:00:11
60KB/s
PIR Motion Detection
Turn on 'Motion Detection' and adjust
sensitivity.
When you turn on 'Alarm Siren' (In Sound
Setting) or 'Alarm Flash' (In Lighting
Setting), the camera will sound an alarm
or keep flashing when motion detected.

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Before turn on 'Notification', please first
turn on 'Motion Detection' to receive
alarm messages.
The AI Analysis can tell the difference between
people,vehicles,pets and packages.
You can set up notification base on Person,Pet,
Vehicle & Package.
AI Analysis & Notification Activity Zone
All videos will still be recorded after setting
activity zones, but you will only receive
notification of movements in your activity zone.
The principle of Activity Zone is to judge the
objects activity in pointed area with combining
intellegent analyse on cloud. Therefore it's a
cloud-based AI.

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Night Mode
'Infrared mode' is a black and white view under
night vision; 'White light mode' is a color view
under night vision.
'White light mode' will turn on the spotlight at
night and capture a colorful view. The spotlight
will be constantly on when there is a motion
detected or when living view.
Filter Video
Select videos by camera names, tags and others.
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Share Camera
Click "Device sharing", and a QR code
will be generated for sharing.
Enters the 'Home' page and click 'Add
Friend’s Camera', then scan QR code.
After you accepts sharing,sharing
is complete!
Multi-Device Management
Click ' + ' to add more devices
Split screen setting can watch live broadcast
from multiple cameras at the same time
* Strong Wi-Fi Connection View Multiple Cameras at the Same time

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Camera Reset
Press the 'P' hole with a pin to reboot camera.
Double-click the camera power button to reset
the camera and enter connection mode again.
Reboot Hole
Power Button
Micro SD Card Slot
* Requires paid subscription after trial period
Files Storage
Remove the rubber plug at the button of the camera.
Insert the Micro SD card and wait a few seconds until you
hear 'SD card detected', or you can check if the Micro SD
card is inserted successfully in 'Advanced Setting' (If not,
try it again after turning off the camera).
Provide free 3 days rolling cloud storage.
Provide Free 30 days Secure Plan.
Micro SD Card
Cloud Recording
Free 30Days Secure Plan Included:
Live Video Streaming
Local Storage*
Motion Alerts
Rich Notifications
Advanced Object Detetion
Super HD Cloud Video History
Custom Activity Zones
AI Analysis
[people , pets , vehicles , packages]
Without
Plan
30Days

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Place or mount your cameras
Place the wall mount against the wall, with the arrow pointing
up, and secure it with screws.
Note: If you are mounting the camera on drywall, we recommend using
the included wall anchors.
Attach the camera to the mount.
You can place your camera on a flat surface or you can mount on
a wall. Place your camera in a location with a clear, unblocked
field of view and with a good Wi-Fi signal.
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Mount your camera at least 7 feet (2 meters) above the floor or the ground and aim it slightly downward for the best sensor
performance. The best angle is about 15 degrees downward. Place your camera so that side-to-side traffic crosses its field
of view.The motion sensor is most sensitive to side-to-side motion that’s 5 to 20 feet (1.5 to 6 meters) from the camera
25ft
7ft
15°

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FAQ
Q:What should I do if my camera doesn’t work?
A: 1. Please open the rubber plug on the camera bottom, find the 'P' hole, insert a pin&press it for more than 5s to reboot the camera.
2. Double-click the camera power button to reset the camera and add it again.
Q: What should I do if I cannot connect to the camera?
A: 1. Make sure the camera is power enough and turned on.
2. Make sure your Wi-Fi router is 2.4GHz instead of 5GHz.
3. Make sure to enter the correct Wi-Fi name and password.
4. Take camera and phone close to your router to ensure strong signal.
5. Go to 'Home' page and click '+'. Click 'Add a new camera' and follow the steps till done.
Q: What if I did not receive motion detection notification?
A: 1. Go to 'Setting' page of your phone -> Notification -> Homeguardsmart App -> turn on 'Notification'.
2. Go to 'Home' page of App -> Setting -> Notification -> turn on ' Notification'.
3. Make sure to turn on the 'Motion Detection' function of the camera in App.
4. Reboot your internet router and make sure a strong Wi-Fi signal. Add your camera to your phone again in App.
FAQ
Q: Why doesn't the Wi-Fi name appear when I connect to Wi-Fi?
A: On Apple devices with iOS13 and above, you need to turn on the "location permission" for the app in the system settings
and change it to "allow when using."
Q: How far should the camera be placed from the router?
A: After testing, the Wi-Fi connection distance can normally reach up to 220 meters in the open area. However, the actual
situation depends on the strength of Wi-Fi and its surrounding environment (thick walls, electromagnetic devices, large
metal objects will all cause interference to the Wi-Fi signals). If the camera connection signal is weak or unstable,
please place the camera as close to the router as possible.
Q: What is the longest time for the camera to record an alarm video?
A: 1. It records 3 minutes maximum under 'Auto' mode.
2. If you want each video to be 10s, 15s or 20s, you can set it in App
Q: How to quickly view videos by category?
A: Click the icon in the upper left corner of the "Library" page to start filtering videos by category. Select the category you
want to see and then click “Save” to view the video playbacks.
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2625
1/2.9" Progressive Scan CMOS
110° Wide Angle
Up to 3 Months
Rechargeable 5200 mAh Lithium Battery
IP65 Rated
Up to 36ft/11 m
Human/Vehicle/Pet/Package Detection
Full HD ( 1920 × 1080 pixels )
Max 15 fps
H.265
90 dB+
Microphone & Speaker
Yes
Micro USB Cable
-10 °C - 45 °C
DC 5V / 1.5A, < 2.20W
67 × 58 × 89 mm, 210g
MicroSD Card Up to 128GB&Cloud Recording Storage
24 Months
Image Sensor
Viewing Angle
Battery Life
Power Source
Weatherproof
Color Night Vision
AI Function
Video Quality
Frame Ratte
Video Compression
Siren
Two-way Talk
Smart Alert
Battery Recharging
Operating Temp
Operating Power
Dimensions & Weight
Storage Options
Warranty
Specifications
Item Description
FAQ
Q: What if the SD card cannot be detected?
A: 1. It must be a Micro SD card; at least 10 MB/S can be used (For a MicroSD card 64GB, 128G, 30 MB/S is recommended).
2. Insert the SD card to your camera when it is power on. You will hear 'SD card detected'. If no voice reminding, please turn off your
camera and then insert the card again. Then turn on the camera and check the SD card status in App.
3. If it still cannot be detected, try formatting the SD card and reinsert.
4. Try to use another SD card and see if it works well.
Q: Why does the camera battery drain fast?
A: 1. The longer the camera works, the faster the battery drains. Therefore, we suggest, if it’s possible, reduce the sensitivity of
motion detection, the time of two-way calls and watching live.
2.If you receive too many alarm notifications, please adjust the sensitivity from 'High' to 'Low' to reduce the number of alarms,
or set the 'Activity Zone' to narrow the detection range.
3. You can adjust the installation angle of the camera to avoid unnecessary alarms, to save battery power. For example, don't
let the camera face a sparkling swimming pool, swaying trees, or heavy traffic, etc.
4. As you may know, battery drains faster in cold environment.