iglooworks Swing Handle Lock Installation and maintenance instructions

1
Version 0.1 03/21
Installers &
User guide
Swing Handle
Lock.

As our iglooworks app is frequently updated, there may be changes to this manual.
Please refer to our website iglooworks.co/support for the latest version of the manual.
Welcome!
This guide will get you up and running with your iglooworks Smart Swing
Handle Lock. In the meantime, you should follow igloocompany on
Facebook and Youtube!
Visit ourYoutubeLike us on Facebook

Table of Contents
What’s Included 4
Specifications 5
Installation Instructions 6
Lock Anatomy 9
Features 10
Unlocking & Locking 12
Lock Pairing & Provisioning 13
Lock Behaviour 14
Audio and LED Indications 15
Troubleshoot 16

4
What’s Included
* NOTE: Physical keys may not be included in the package.
Swing Handle Lock Mounting Bracket
Battery Compartment AA Batteries x4
Mounting Screws x4
Physical Keys x2*

5
Specifications
Model iglooworks Swing Handle Lock
Power Source 4 x AA* Alkaline or 5V power adapter
Battery Life Up to 18 months*
Operation Temp -25°C to 55°C
IP Rating IP54
Material Plastic
Weight Net: 0.412kg, Gross: 0.488kg
Unlock Methods Bluetooth, PIN Code, RFID, Physical Keys
Front
40mm
(1.57”)
40mm
(1.57”)
246mm (9.69”)
Back
246mm (9.69”)
Side
30mm
(1.18”)
* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Please note that using recommended
battery brands such as Panasonic, Duracell, or Energizer will improve the performance and lifespan of the lock.

6
Installation Instructions
Preparing the Cabinet
Locate the 25 x 150mm lock cutout on the door. (some doors may require modification)
150mm
(5.91”)
25mm
(0.98”)

7
Installing the Lock
1. Slide the lock into the cutout
2. Attach the rear mounting bracket with screws
3. Ensure that the lock is fully secured and flush to the mounting surface
4. Reuse the existing cam from the old swing handle lock if needed.
Rotate till
the lock is
upright
replace standard cam
with the cam compatible
with the cabinet
Slide the lock
into the cutout
* NOTE: Please ensure the mounting bracket is not screwed on too tightly to ensure
the handle can automatically pop out when unlocking the lock.

8
Attaching the battery power supply
1. Insert the 4*AA alkaline batteries into the battery compartment
2. Connect the battery compartment to the swing handle lock’s Battery Socket
located on the back of the lock
3. Peel o the protective layer of the adhesive on the back of the battery compartment
4. Find a suitable place to mount the battery compartment on the door panel
Mount onto
door panel
Peel
O
* NOTE: Power Adapter may not be included in the package.
Attaching the AC power supply*
Connect the AC power adapter to the swing handle lock’s Power Adapter Socket located
on the back of the lock.

9
Front & Back Views
Unlock Button
Mounting
Bracket
Power Adapter
Socket
Reset Button
Key hole
Battery Socket
Clear
Button
LED Indicator
RFID Reader
Cam
User Guide
Lock Anatomy

10
Features
Auto Re-lock
The iglooworks Smart Swing Handle
Lock relocks automatically when the
handle is closed.
Lock
Bluetooth Key
The iglooworks Smart Swing Handle
lock unlocks with Bluetooth via the
app.
Master PIN Code
The iglooworks Smart Swing Handle
Lock unlocks with a permanent Master
PIN Code.
User PIN Code
The iglooworks management
dashboard can generate multiple
types of User Pin codes, e.g.
One-Time, Permanent & Duration.
PIN / Bluetooth Unlock
Dual power supplies
Swing handle lock can be powered up
by both batteries and power adapter,
providing power supply redundancy
Power Source
RFID
Use a registered RFID card and place
the card on the RFID reader.

11
Features
Activity Logs
Entry via PIN codes and Bluetooth Key
will be logged in the app.
Bluetooth key access logs are
updated in real-time and PIN code
access logs are updated when the
owner uses a bluetooth key or update
logs.
Keypad Security Lockout
Be assured with an additional layer
of security with the keypad lockout if
the keypad is being tampered. User
can configure number of incorrect
attempts to trigger lockout.
Security / Alarms
Masking Security Code
Enter up to 8 digits before your PIN
Code to reduce risk of intruders
checking fingerprints.
Obstruction Alarm
Alarm is triggered when the handle is
obstructed from opening.

12
Unlocking & Locking
Bluetooth Unlock
iglooworks App
Physical Key
Keypad
RFID
PIN Code
Key in your PIN code and press
‘Unlock’ icon
Unlocking
Bluetooth Unlock
On your app, click on the Bluetooth
Unlock button
Auto Re-Lock
Automatically relocks when the handle
is closed
Physical Key
Use the physical key to lock the door
Locking
RFID
Use a registered RFID card and place
the card on the RFID reader

13
Lock Pairing & Provisioning
In the factory mode (before pairing), the PIN to unlock is 1234567890
Test Factory PIN Unlock
2
Pairing
3
a) Click on the Menu button on the top left of the screen,
and select [Pair New Lock].
b) Follow the on-screen instruction to pair the lock to your account
c) Select Swing Handle as the lock type
Pairing
NEXT
Place palm overk eypad to activate
the device.
Please open your mobile app to start the lock provisioning process.
Login to the Mobile App

14
Lock Behaviour
Keypad Security Lockout
After several incorrect PIN code or RFID attempts, the iglooworks Smart Swing Handle Lock
keypad will be locked out and the security alarm will be triggered.
Note: Physical key and Bluetooth Unlock can be used to unlock in this mode.
1st Time
2nd Time
3rd and
Consecutive Time
30 Sec
60 Sec
90 Sec
1 Min
5 Min
10 Min
Triggered Security Alarm Keypad Lockout
5 consecutive PIN Code attempts by default
(Configurable via Bluetooth)
Keypad Security Lockout
After 1 / 5 / 10 Minutes
or
Any other unlocking methods
No LED lit up
when keypad is triggered.
Please refer to table below.
Triggered by
Disable By
Behaviour
Duration

15
Audio and LED indications
Digits
Reached Maximum
No. of Digits
“Unlock” Icon
“Clear” Icon
1 short beep
4 short beeps
1 short beep
2 short beeps
Actions Indications
Bluetooth Connection
Successfully Unlocked
Successfully Locked
Incorrect PIN
Invalid RFID
4 fast ascending tones after unlocked
and LED flashes Green 5 times
1 long beep after lock is locked
and LED flashes Red 5 times
4 short beeps
4 short beeps
Status indicator flashes Blue
Deleted PIN
Obstruction Alarm
3 sets of 4 short beeps
6 sets of 4 short beeps
Security Lockout
Alarm
Security Lockout
Deactivated
Low Battery Alert
Low-high siren for 30 /60 / 90 seconds
2 long beeps
3 fast descending tones when keypad is
woken up and LED flashes Red 5 times
Hard Reset / Unpair 4 slow descending tones

16
Troubleshoot
The lock is not responding at all.
• Unlock using physical key.
• Check the connectivity at the power source
sockets at the back of the lock body.
• If the lock is solely powered up by batteries, the
batteries might be flat. Change to another new
set of AA batteries.
• If the lock is powered up by a power adapter,
plug out and reinsert the pin head to ensure a
secure connection.
• Do a Bluetooth Unlock or sync and try again.
• Make sure that the generated PIN codes are
activated within the activation period before it
expires.
I have generated my PINs from
the app but it doesn’t work.
• Check if it is because of flat batteries / unstable
power source connectivity.
• If no issue with the power source, try to push
the handle against the door, press and hold the
“unlock” button on the keypad. If motor has no
response, then it might be motor failure.
• If motor rotates and the slider back to position,
then it might be the failure of the detection
sensor.
I push the handle back in, but it
doesn’t lock back and bounce out.
• The four screws at the back of the door
fastening the metal bracket and the lock body
might be too tight
• Loosen the four screws by just a little so as to
prevent the front body from deforming and
restricting the movement of the handle.
The lock accepts the correct PIN,
but the handle does not pop out
and the obstruction alarm goes o.
• The security lockout is triggered after
certain times of invalid PIN attempts.
• Please wait until the countdown ends and
retry with a correct PIN; otherwise, unlock
with the physical key.
The lock is alarming with a low-
high tone siren continuously and
none of the functions work.
• The battery might be too low and the low battery
alarm goes o.
• Unlock the lock to replace the batteries once you
are able to access the battery compartment.
My lock gives 3 descending tones
every time I activate the keypad.
• Use the spare QR sticker that is provided in
the iglooworks Swing Handle Lock box.
I can’t scan the QR sticker as it’s
worn out.

17
FCC Compliance
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of
20 cm between the radiator and your body.

18
CE Compliance
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions.
Adapter shall be installed near the equipment and shall be easily accessible.
EUT operating temperature: -20°C to +40°C.
Adapter: The plug considered as disconnect device of adapter
Model: N5, Input: AC 100-240V, 50/60Hz, 0.15A , Output: 5V 700mA
The device complies with RF specifications when the device used at 1.5cm from your body.
Declaration of Conformity igloocompany Pte. Ltd. hereby declares that this igloocompany
Pte. Ltd. is in compliance with the essential requirements and other relevant provisions
of Directive 1999/5/EC. a copy of the original declaration of conformity may be found or
obtained at http://www. E-tel.com

19
For enquiries go to:
igloohome.co/support