Ikegami SDR-300 User manual

SR-300Viewer does not start.
SR-300Viewer does not start.SR-300Viewer does not start.
SR-300Viewer does not start.
Problem
ProblemProblem
Problem Solution
SolutionSolution
Solution
SDR-300Viewer does not start. 1)Restart the computer and start the SDR-300Viewer again.I the application still does not start, reinstall
the application.
An error is generated on start up. 1)Uninstall the SDR-300Viewer, delete the installation older and reinstall the SDR-300Viewer.
A Line Connection Error is generated.
A Line Connection Error is generated.A Line Connection Error is generated.
A Line Connection Error is generated.
Problem
ProblemProblem
Problem Solution
SolutionSolution
Solution
Failed in connection with a host.
1) Is the power switch o SDR OFF?
Is the power switch o SDR OFF?Is the power switch o SDR OFF?
Is the power switch o SDR OFF?
Turn on the power switch o rear panel.
2)
Is the network properly connected?
Is the network properly connected?Is the network properly connected?
Is the network properly connected?
Check the network environment connecting the SDR301/304 and computer to a Network Administrator.
3)
Is the IP address set correctly?
Is the IP address set correctly?Is the IP address set correctly?
Is the IP address set correctly?
Check the "IP address" o SDR-300Viewer and set it to match the "IP address" o the SDR301/304.
Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].
Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].
Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].
The speci ied user name is not registered in
SDR.
1) Is the connection user name set correctly?
Is the connection user name set correctly?Is the connection user name set correctly?
Is the connection user name set correctly?
Check the "user name" o the SDR-300Viewer and set it to match the "Client name" o the SDR301/304.
Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].
Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].
Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].
A password is inaccurate.
1) Is the connection "password" set correctly?
Is the connection "password" set correctly?Is the connection "password" set correctly?
Is the connection "password" set correctly?
Check the "password" o the SDR-300Viewer and set it to match the "password" o the SDR301/304.
Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].
Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].
Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].
A picture cannot be seen although connection is possible.
A picture cannot be seen although connection is possible. A picture cannot be seen although connection is possible.
A picture cannot be seen although connection is possible.
Problem
ProblemProblem
Problem Solution
SolutionSolution
Solution
A picture cannot be seen although connection is
possible.
1)
Is local playing per ormed?
Is local playing per ormed?Is local playing per ormed?
Is local playing per ormed?
It is not possible to per orm remote playing while local playing.
Stop local playing.
2)
Is the connection the Router set correctly?
Is the connection the Router set correctly?Is the connection the Router set correctly?
Is the connection the Router set correctly?
Set up Port Forwarding o the Router.
Video input UDP:10000
Status notice UDP:10001
Any support beyond that will need to be directed to a router manu acturer.
3)
Is there the Firewall?
Is there the Firewall?Is there the Firewall?
Is there the Firewall?
When there is the Firewall unction o “Anti Virus So t” ,“Winds XP service pack2” and “Router” etc.
Open UDP Port No. 10000 / 10001.
Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].
Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].
Please double check along [Connecting Instruction (Direct,LAN,Internet) Guide].
4)
Is setting MTU o the SDR301/304 "0"?
Is setting MTU o the SDR301/304 "0"?Is setting MTU o the SDR301/304 "0"?
Is setting MTU o the SDR301/304 "0"?
When it is "0",Please enter "1454".
5)
Do you use at the Network Speed more than 1.0Mbps?
Do you use at the Network Speed more than 1.0Mbps?Do you use at the Network Speed more than 1.0Mbps?
Do you use at the Network Speed more than 1.0Mbps?
I you use at the Network Speed not more than 1.0Mbps,
you will need adjustment o the SDR301/304(MTV,SPEED).
Dialup is not available.
In case o DSL 1.5Mbps(Up Load:384Kbps / Down Load:1.0Mbps).
You need adjustment o SDR(MTV,SPEED),because Upload is inadequate although download is enough.
SDR-300Viewer Network Troubleshooting
SDR-300Viewer Network TroubleshootingSDR-300Viewer Network Troubleshooting
SDR-300Viewer Network Troubleshooting
Down Load 1.0MbpsUp Load 384Kbps
Modem
Router
Modem
Router
INTERNET
INTERNET
Modem
Router
MTU:1454 -> 800
SPEED:10 0.167 -> 30 0.500 sec

Other
OtherOther
Other
Problem
ProblemProblem
Problem Solution
SolutionSolution
Solution
A computer hang up when connecting
SDR301/304 and PC(SDR-300Viewer)
1) Do you use at the Network Speed more than 1.0Mbps?
Do you use at the Network Speed more than 1.0Mbps?Do you use at the Network Speed more than 1.0Mbps?
Do you use at the Network Speed more than 1.0Mbps?
I you use at the Network Speed not more than 1.0Mbps, you will need adjustment o the
SDR301/304(MTV,SPEED). Dialup is not available.
In case o DSL 1.5Mbps(Up Load:384Kbps / Down Load:1.0Mbps).
You need adjustment o SDR(MTV,SPEED),because Upload is inadequate although download is enough.
Slow Processing Speed. SDR Viewer image display speed depends on the CPU o the computer being used and the playback
equipment. (Network load during communication can also have an e ect).The playback speed o the SDR
Viewer may not match the recording interval o the digital recorder.
Recommended System Speci ications
OS Windows 2000 / XP
CPU Pentium Ⅳ 2GHz or more
Memory 512MByte or more
Free Hard Space required or installation 100MByte or more
Disk space Space required or saving images 20GByte or more
Please be advised and warned that connecting internet without irewall security protection, SDR-301 and SDR-304, DVR may have possible to be exposed
by computer hackers or computer viruses. Results o this incident may damage your recorded video materials and your operation system mal unctioned. In
this case Ikegami will not have any liability or responsibility o any damage to SDR-301, SDR-304 series DVRs or customer's equipment.
Please make sure you read the operation manual (SDR301/304 and SDR300Viewer) prior to use in order to ensure you gain a su icient understanding o
this application.
Notes
NotesNotes
Notes
Down Load 1.0Mbps
Up Load 384Kbps
INTERNET
Modem
Router
Modem
Router
MTU:1454 -> 800
SPEED:10 0.167 -> 30 0.500 sec