imagistics C400 User manual

www.imagistics.com
Operating Manual
For use with Imagistics and Pitney Bowes C400/C550 copiers.
C400/C550

i
Introduction
C400/550 Copier
If you should need service...
Should your Copier develop a problem that cannot be remedied by using the
maintenance or troubleshooting procedures outlined in this manual please contact
your Imagistics Customer Service Representative at 1-800-243-5556.
Warning:
This equipment generates, uses and can radiate radio frequency energy and if
not installed and used in accordance with this instruction manual, may cause
interference to radio communications. It has been tested and found to comply
with the limits for a Class A computing device pursuant to Subpart J of Part 15
of FCC Rules, which are designed to provide reasonable protection against
such interference when operated in a commercial environment.
Notice to Canadian customers
This digital apparatus does not exceed the Class A limits for radio noise for digi-
tal apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
About Imagistics products, services and documentation
Imagistics has made every effort possible to ensure the usefulness of our products and the accu-
racy of our documentation. Due to our continuing efforts to improve products and services, recent
equipment modifications or improvements may not be documented in this manual. In addition, the
specifications are subject to change without notice.
This Imagistics copier meets the
EPA Energy Star Guidelines
for Energy Efficiency

ii
Introduction Copier Supplies
Ordering Supplies
The supplies listed below have all been designed especially for Imagistics copiers to
ensure maximum product performance and quality. Substituting other supplies
may result in inferior copy quality and machine malfunction.
Ordering supplies is quick and easy.
Call the Imagistics Copier Supply Line 1-800-462-6797.
Description/Order Number
Printpowder® Toner
423-0
Copier Paper (8 1/2" x 11")
471-1
Copier Paper (8 1/2" x 14")
462-1
Copier Paper (11" x 17")
479-1
3-Hole Punched
Copy Paper (8 1/2" x 11")
471-9
Transparencies
257-9
Copier Label Sheets
556-1
Developer*
423-4
Staples (Cartridge type)
847-1
Staples (Cartridge type)
847-0
How much to
keep on hand
1 Carton
4 Cartons
1 Carton
1 Carton
1 Carton
1 Box
1 Box
1 Carton
1 Carton
1 Carton
Description
Contains 4 toner cartridges
per carton
Contains 5,000 sheets
per carton (10 reams)
Contains 3,000 sheets
per carton (6 reams)
Contains 2,500 sheets
per carton (5 reams)
Contains 5,000 sheets
per carton (10 reams)
Contains 100 sheets
per carton
Contains 100 sheets
per carton (33 labels per
sheet)
Contains 1 bottle per carton
For 9769 model sorter/stapler
See page 8 for sorter types
For 9770 through 9776
model sorter/staplers
See page 8 for sorter types
* Note: This item can only be installed by an Imagistics Customer Service
Representative and should be kept on hand for preventative
maintenance.

Introduction Contents
iii
1
Chapter Safety Notes
Installing The Copier p.2
Installation Site
Power Source
Grounding
Space Requirements
Precautions For Use p.3
Operating Environment
Using the Copier Supplies
Care of Copier Supplies
Moving

iv
2
Chapter Overview
Types of Copies p.6
Copier and Peripherals p.8
Copier Parts and Accessories p.10
Control Panel Keys and Indicators p.16
Using the Touch Panel p.18
Main Display Screen
How the Screen is Organized
Operating the Touch Panel
Turning ON/OFF, Initial Mode p.20
Turning ON and OFF
Initial Mode
Auxiliary Functions p.21
•Panel Resetting
•Auto Panel Reset
•Auto Copy Start
•Energy Saver
•Interrupt
•Mode Check
•Access Number

v
3
Chapter Making Copies
Basic Copying Overview p.24
Placing Originals p.29
Manual Bypass Copying p.32
Basic Functions p.34
Copy Paper Size p.34
Zoom Ratio p.36
Image Density p.40
Original ➧ Copy Type p.42
•1 ➧ 1•1 ➧ 2 [2 in 1]
•1
➧ 2 •1 [2 in 1] ➧ 1
•2
➧ 1 •2 [2 in 1] ➧ 1
•2
➧ 2 •Book ➧ 1
•1
➧ [2 in 1] •Book ➧ 2
Finishing Mode p.48
•Non-Sort
•Sort
•Sort Staple
•Batch
•Hole Punch
•Manual Staple
•Auto Dual Function
Auxiliary Functions p.58
•Cover p.58
•Auto Original Count p.61
•Page Insertion p.62
•Transparency Interleaving p.68
•Create Margin p.72
•Edge/Frame Erase p.74

4
Chapter Using the Programming Mode
vi
5
Chapter Error Messages
“The Selected Paper Drawer is Empty” p.102
“Add Toner” p. 108
“The Staple Cartridge is Empty” p. 110
“A Paper Jam Has Been Detected...” p. 114
•Misfeed Location Displays p.114
•Misfeed Clearing Procedures p.115
Copier p.115
Copier ( Multi Bypass Tray ) p.117
Paper Feed Cabinet ( 2-Drawer Type ) p.118
Paper Feed Cabinet ( 1-Drawer Type ) p.119
Duplex Unit p.120
Large Capacity Cassette p.121
Duplexing Document Feeder p.122
Automatic Document Feeder p.123
When the “Wrench” Symbol Appears p.125
What Does Each Message Mean? p. 126
Job Memory Input and Job Presets p.78
• Job Memory Input
• Recalling A Job from Memory
Zoom Memory Input p.82
Meter Count, Image Quality Cycle, and Drum Dehumidifier p.21
Key Operator p.84
• Key Operator Functions
• Making the Key Operator Settings
• Copy Track Function

vii
6
Chapter Troubleshooting
Improving Copy Quality p.130
Solving Common Copier Problems p.132
Specifications p.134
•Copier
•Duplexing Document Feeder
•Automatic Document Feeder
•Staple Sorter (10-Bin)
•Staple Sorter (20-Bin)
•Paper Feed Cabinet (1-Drawer Type)
•Duplex Cabinet
•Duplex Unit
•Large Capacity Cassette
Care of the Copier p.140
Index p.146
7
Chapter Miscellaneous

Terms and Symbols for the Type of Originals and Copy Paper
viii
A few special and terms symbols are used in this manual to designate types of originals and copy paper.
This page explains about these terms and symbols
When we talk about the size of the original or
copy, we call side A “width” and side B “length.”
A: Width
B: Length
Lengthwise
When the original or copy has a “length longer
than its “width,” we call it “lengthwise” and use
symbol “L” or this symbol
Crosswise
When the original has a “length” shorter than its
“width”, it is called crosswise and is represented
by this paper symbol
Feeding Direction (copy paper path)
In this copier system copy paper is taken up from the right-hand side of the copier and fed through the copier toward the
left-hand side, face up onto the Copy Tray. In the figure below, the direction in which the copy paper, as indicated by the
arrow, is called the “feeding direction.”
“Width” and “Length”
Terms and Symbols

1
1
Chapter
This chapter explains about the operating environment, conditions, and precautions for use.
Safety Notes
1
1 Installing The Copier p.2
Installation Site
Power Source
Grounding
Space Requirements
2
2 Precautions For Use p.3
Operating Environment
Safety Precautions
Moving the Copier

2
1
Chapter Safety Notes
Installing the Copier
To ensure utmost safety and prevent possible malfunctions of the copier, install it in a location which meets the following
requirements.
• Place the copier in an uncrowded, well ventilated area. This copier
generates ozone and is equipped with an ozone filter. We recom-
mend that the copier be placed in a room no smaller than 1000
cubic feet with a minimum of .5 air exchanges per hour.
• Keep copier away from direct sunlight.
• Keep copier away from ammonia vapors.
• Keep copier away from heating devices or air conditioners.
Space Requirements
To ensure easy copier operation, supply replacement, and service maintenance, adhere to the recommended space
requirement detailed below. Allow a clearance of 6” or more at the back of the copier to provide space for ventilation.

3
1
Chapter Safety Notes
Operating Environment
The operating environment requirements of the copier are as follows.
Safety precautions
When operating this copier, follow a few simple safety precautions.
Moving the Copier
If you need to transport the copier over a long distance, consult your Technical Representative
• Keep loose clothing, hair and jewelry away from the moving parts of the
machine.
• Do not touch fuser components. These surfaces are hot and may cause
burns.
• Do not remove any covers fastened with screws. High voltage may be pre-
sent.
• Do not attempt to repair the copier. Call your Imagistics Customer Service
Representative for repairs.
• Place the copier in an uncrowded, well ventilated area. This copier generates
ozone and is equipped with an ozone filter. We recommend that the copier
be placed in a room no smaller than 1000 cubic feet with a minimum of .5 air
exchanges per hour.
Temperature: 10° C - 30° C (50° F -86° F)
Humidity: 15% to 85%

4
1
Safety NotesChapter

5
This chapter gives you a brief description of the system and preliminary information about peripherals and options.
2
Chapter Overview
1
1Types of Copies p.6
2
2Copier and Peripherals p.8
3
3 Copier Parts and Accessories p.10
4
4 Control Panel Keys and Indicators p.16
5
5 Using the Touch Panel p.18
Main Display Screen
How the Screen is Organized
Operating the Touch Panel
6
6 Turning ON/OFF, Initial Mode p.20
Turning ON and OFF
Initial Mode
7
7 Auxiliary Functions p.21
•Panel Resetting
•Auto Panel Reset
•Auto Copy Start
•Energy Saver
•Interrupt
•Mode Check
•Access Number

3
2
1
3
2
1
3
2
1
3
2
1
3
2
1
3
2
1
3
2
1
1
1
1
2
2
2
3
3
3
6
2
Overview
Types of Copies
With the required peripherals, the copier is capable of producing the types of copies illustrated below.
To run these types of copies, turn to the pages indicated with the copy function.
Originals ➧ Copies p. 42
Sort p. 48
AA
B
B
AA
B
A
AB
B
A A B
3
2
11
Chapter
1 ➧ 1 1
➧ 2
2 in 1
Book ➧ 1
Sort
Group Hole Punch
Sort and Staple

2
Overview
7
Zoom Ratio p. 36
Auxiliary Functions p. 58
Chapter
Cover p. 58 Page Insertion p. 58
Create Margin p. 72
Transparency Interleaving p. 68
Erase p. 74
Reduce, Full Size, Enlarge

8
2
Chapter Overview
Staple Sorter 9769 <Option>
For sorting or grouping copies into
up to 10 copy sets or stacks.
Automatically staples copy sets or
stacks that are sorted or batched.
Staple Sorter 9770 <Option>
For sorting or grouping copies into
up to 20 copy sets or
stacks.Automatically staples, and/or
punches holes in, copy sets or
stacks that are sorted or batched
Duplex Unit 9764 <Option>
Mounted in the Paper Feed Cabinet,
9763 automatically turns over 1-
sided copies to make 2-sided
copies.
Duplex Cabinet 9762 <Option>
Turns over 1 sided copies to make
2-sided copies.
Includes a storage drawer.
Copier and Peripherals

9
2
Chapter Overview
Reversing Automatic Document Feeder (RADF)
9760 <Option>
Turns over 1 sided copies to make 2-sided copies.
Large Capacity Cassette
9765 <Option>
Holds up to 3,400
sheets of paper
(21 lbs.).
Copier and Peripherals
Paper Feed Cabinet 9763 <Option>
Equipped with a large-capacity drawer to
hold up to 2,700 sheets of copy paper
(20lbs.).

10
2
Chapter Overview
Copier Parts and Accessories (Outside)
1
1 Exit Tray Extender : Slide this extender out when makings copies on large-
size paper.
2
2 Exit Tray : Holds copies fed out of the copier.
3
3 Front Door : Open to:
•Replace the toner Bottle. p.108
•Clear paper misfeed. p. 115
•Clean the Corona Unit. P. 141
: Closing the front Door after a misfeed has been cleared
will turn the misfeed warning message on the control
panel OFF.
4
4 Control Panel : Use to start a copy cycle or to make coping job settings
SEE Control Panel Keys and Touch Panel. P. 16
5
5 Original Cover : Holds the original placed on the Original Glass in
<Option> position. p. 29
6
6 Power Switch : Use to turn the copier ON and OFF. P. 20
7
7 Multi Bypass Tray : Use for manual feeding of copy paper into the copier.
p.32
8
8 Multi Bypass Extender : Slide the Extender out to make copier on large-size copy
paper.
9
9 Total Counter : Shows the total number of copies made so far.
10
10 1st Drawer : Holds up to 550 sheets of copy paper. p. 102
11
11 2nd Drawer : Holds up to 550 sheets of copy paper. p.103 It can
accommodate paper of different sizes.
12
12 Paper Descent Key : Press before sliding the Drawer out of the copier.
1 2
910
3
12
11
8
4 5 6 7

11
2
Chapter Overview
Copier Parts and Accessories (Inside)
1
1 Toner Bottle Holder : Swing open to replace Toner Bottle.
2
2 Toner Bottle : Contains Printpowder™ Toner. Replace when empty. p.108
3
3 Original Width Scale : Use to correctly position original.
4
4 Original Length Scale : Use to correctly position original.
5
5 Original Pad : Holds the original in position on the Original Glass.
6
6
Original Glass : Place originals face down on glass to copy
7
7 Corona Cleaning Lever : Operate lever to clean the Corona if unwanted lines
appear on copies.
8
8 Dehumidifier Switch : Do not use this switch. For Service use only.
9
9 Transport Release : Swing down to release the Transport and remove misfed
Lever M2 paper.
10
10 Misfeed Removal Knobs : Use to clear a misfeed sheet of paper. p.115
1
10
10
98
2
3
4 5
6
7