inada THERAPINA ROBO User manual

Operating Manual
HCP−LPN30000A
HCP−LPN30000D
HCP−LPN30000E
Attached Document
• Before use, thoroughly read this Operating Manual for proper and safe use.
• Before use, make sure to read “Safety Precautions.”
• Keep this Operating Manual close at hand for easy access at anytime.
• This product is designed for home use.

■Before Starting Massage ・・・・・・・・・・・・・・・・・ 5
Before Use
■ Network Setting
■First-time Personal Settings
■Use the Auto Login Function
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Initial Settings
■Setting Menu ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 31
■Massage with the THERAPINA ROBO
• Reclining, shiatsu point search, and shoulder position adjustment
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[Massage Programs]
• Today’s recommended program
• Healthcare
• Area concentration
• Younger user program
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[Medical Care]
• Measurement management ・・・・・・・・・・・・・・・・・・・ 30
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Use the Health Management Function of the THERAPINA ROBO
[Other Programs]
• Posture adjustment and zazen
• Stretch exercise and yoga
• Museum
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How to Use the THERAPINA ROBO
Home use substitute for professional
massage.
• Relaxes muscles
• Relieves nerve and muscle pain
* Although the word “Shiatsu” is used on the tablet
display, as names for accessories, etc., no Shiatsu
substitute is included in the benefits.
Benets
Main Features Contents
Equipped with a mechanism having first and
second finger joints!
AI Hybrid Mechanism
Subtle movements are reproduced as if a profes-
sional massage practitioner is performing a mas-
sage with a hybrid of “mechanism reproducing
hands” and “AI,” which can realize comfort and a
soothing feeling just like human hands.
Newly developed!
Auto Login System
Registration of your face enables you to log in by
facial recognition. Also, setting the active measure
enables you to log in by simply moving close to the
tablet.
■Care and Storage ・・・・・・・・・・・・・・・・・・・・・・・・・ 32
Care
■FAQ ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 33
FAQ
■Troubleshooting
■Warranty and After-sales Service
■ Specications
■Contact Information
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After-sales Service
Main Unit
1Speakers
2Pillow
3
Armrests (right and left)
●3-1 Shoulder Unit, 3-2
Arm Mechanism,
3-3 Arm Unit
4Seat
5
Footrest
●5-1 Calf Mechanism
5-2 Sole Unit, 5-3 Sole Mechanism,
5-4 Casters
6Footrest Cover
7Foot Slide
8Tablet
9Tablet Stand
10
Caster
11
Power Cord
12
Power Plug
13
Main Power Switch
14
Inlet
15
Connector
16
Foot Heaters
17
Back Mechanism
18
Spine Heater
19
Air Cells
●aShoulder Air Cell, bArm Air Cell,
cSeat and Thigh Air Cells,
dCalf Air Cell,
eSole Air Cell
20
Full Body Button
2
3
5
4
10 11
1
12
20
13 14
15
19
16
17
18
3-2
5-2
3-3
5-3
5-4
3-1
5-1
6
7
Back side
8
9
a
b
c
d
e
Before Use
Components & Description
3

Tablet
1
FULL BODY Button A full-body massage is given for the purpose of recovery from fatigue.
2
Reclining Button (Up)
The reclining backrest is raised.
3
Reclining Button (Down)
The reclining backrest is lowered.
4ON/OFF Button
The tablet is powered “ON/OFF.” When the tablet is in the “ON” state, the lamp lights in
green, and when the tablet is in the “OFF” state, the lamp lights in orange. If this button is
pressed during operation, a stop is made after the rollers return to their stowed positions.
5Emergency Stop
Button
Press this button in case of an emergency or if you sense any abnormality during opera-
tion. The operation will stop immediately, and the reclining backrest will be raised auto-
matically. When an emergency stop is being made, the “ON/OFF” button  ashes in red.
6Touch Panel Touch the screen to perform operation.
7
Audio Input Terminal
Used for external sound source input.
8Camera Used for facial recognition.
•Do not spill water, etc., on
the tablet.
•Do not operate the tablet
with wet hands.
Warning
•Do not sit on the tablet or sub-
ject it to strong shocks.
•Do not press the touch panel
or buttons with a sharp-point-
ed or hard object.
•To adjust the angle of the tab-
let, do not move it beyond the
movable range.
•Do not insert any other-than-
specified cable into the termi-
nal.
May result in breakage.
Caution
1
72 3 4 5
86
Check around the chair
Turn on the power
•Use the product only at the specified power source.
May result in a fire or electric shock.
•Do not use the product with a transformer.
May result in malfunction or electric shock.
•Do not use the product if the power cord or power
plug is damaged or its insertion into a wall outlet is
loose.
May result in an electric shock, short circuit, or fire.
•When using the product after raising the ambient temperature in a very cold room, do not increase the room
temperature suddenly but gradually.
Condensation may occur on the operating parts, and performance may not be fully demonstrated.
Make sure that no one, pets or objects are around
or behind the chair or in front of the leg section.
▶ Continued on the next page
Tablet
Warning
Caution
Plug the power cord into the cord connector located
at the back of the chair first. Then plug the other end
into the wall outlet.
Set the main POWER switch located at the back of
the chair to ON.
A text message should appear on the remote control
display screen.
1
* If the main POWER switch is turned on while the rollers are stopped in the middle of the movement, they
will automatically return to their storage position (upper part of the reclining seat) then stop.
The seat will also move for adjustment of the initial position then stop.
Main Power Connection
•Before plugging the power cord into the wall outlet, make sure
that the main POWER switch is set to OFF.
•Make sure that the plugs on the power cord are inserted fully
into the cord connector and the wall outlet.
•Before using the chair for the first time, turn on all the switch-
es in order as indicated in this manual to check that the chair
is operating properly.
Caution
Warning
•Do not use with any type of
transformer device.
→May result in damage to the
product or electric shock.
Before Use Before Use
Continued (Components & Description) Before Starting Massage
4 5

Turn “ON” the main power switch on
the main unit.
2
• The main power switch is located on the
back side of the main unit.
The tablet screen is displayed.
3
• After the elapse of a certain period of
time with no operation being performed,
the screen turns black. Press the “ON/
OFF” button, or touch the screen to re-
turn to a bright state.
Check the main unit
Make sure to check that the fabric of the main unit is not torn.
1
•Before use, make sure to check that the fabric of the main unit is not torn. Also, make sure to check that the
fabric of other parts is not torn.
•However small a break, immediately stop using the product, disconnect the power plug, and contact your local
distributor.
Never remove the fabric of the main unit or use it in a torn state as it is very dangerous.
Make sure that no foreign objects are
caught in the main unit.
2
•Make sure to check that no foreign objects are
caught in the main unit before use.
May cause an accident or injury.
Mechanism stowed positions
• Back mechanism … Top of the backrest
• Arm mechanism … Open state in front of
the armrests
• Calf mechanism … Open state
• Sole mechanism … Open state
Make sure to check that each mecha-
nism is in its stowed position.
3
•Make sure that each mechanism is in the stowed
position before sitting down.
May cause an accident or injury.
•When the footrest is not fully lowered, do not sit
down, stand, or place an object on the footrest.
May cause an accident or injury.
Make sure to check that the backrest
is fully raised and the footrest is fully
lowered.
4
•Do not sit in the chair while the footrest is raised.
An impact may be applied to the footrest causing a malfunction. Also, an accident or injury may result in the case of the main unit overturning.
•Before use, fully raise the backrest.
Precautions for getting in/out of the chair
•Do not subject the tablet stand or armrests to strong impacts or lean against it.
Overturning may cause an accident, injury, or a malfunction.
•
If the arm mechanism and/or footrest is in operation, wait for the operation to stop, and then get in/out of the chair.
•Do not sit down on the footrest while it is raised.
•Never get in/out while each mechanism is moving
because it is very dangerous.
May result in injury or a malfunction.
•We recommend use of this product for persons
weighing 100kg (220 lbs.) or less.
When a person weighing 100kg (220 lbs.) sits in the
chair, a load of approximately 1.9kg (4.2 lbs.) is ap-
plied to the floor per 1cm2 (0.16 in2).
•Before use, make sure to check that the fabric is not
torn.
•The withstand load of the armrests is approximately
30kg (66 lbs.).
•The tensile load of the armrests is approximately
30kg (66 lbs.).
•The withstand load of the footrest is approximately
30kg (66 lbs.).
How to sit down on the chair
Normally, each mechanism is in a stowed state.
Back mechanism … Top of the backrest; Arm mechanism … Open state in front of the armrests; Calf
mechanism … Open state; Sole mechanism … Open state
For safety, check each mechanism position before sitting down, and if it is not in a stowed state, do not
sit down immediately but turn on the main power switch to return each mechanism to the stowed state,
and then slowly sit down in the center of the chair.
Make sure to check that the footrest
is fully lowered, and then put your feet
into the sole unit.
Sit down in the center of the seat and
sit back slowly.
Get in/out of the chair by placing your
hands on the seat.
1
2
3
Main power switch
ON
OFF
Warning
Warning
Caution
Caution
Caution
Caution
Caution
Before Use Before Use
Continued (Before Starting Massage)
6 7

How to use the pillow
Arm positions
While using a massage program, keep the pillow folded.
• Use in correct arm positions. Do
not subject the armrest to strong
impacts or lean on it. It may cause
deformation or damage.
• Performing reclining operation with the pillow extended may cause the pillow to be pulled and torn.
Correct arm positions
Put your arms in between the
arm mechanisms and elbow
rests.
•Do not use the armrests for anything other than
your arms.
May result in injury.
•
If one of your arms comes out of the armrest while your
arms are being massaged, do not try to force it back in.
Undue force may cause a malfunction.
•Do not massage your elbows.
May result in injury.
•Do not place your arms outside the elbow rests
of the armrests.
•The arm mechanisms slide. Do not put your
hands or fingers in the spaces between the arm
mechanisms and armrests.
May result in injury.
Automatic Foot Slide Adjustment Function
Leg positions
Expansion and contraction of the footrest
•Do not use the footrest for parts other than your
legs.
May result in injury.
•If your one of your legs comes out of the footrest
while your legs are being massaged, do not try
to force it back in.
Undue force may cause a malfunction.
•Do not massage your knees. Do not put your
legs in other directions.
May result in injury.
•Do not sit on the footrest while it is being raised.
•When lowering the footrest, make sure to check
there is no one (child in particular) or any pet
around the chair. Also, be careful not to get your
body or other objects caught under the footrest.
•Do not suddenly release your hand when lifting
the footrest.
•When the foot slide function is in motion, be
careful not to get your feet or other objects
caught in between the foot slide and the foot-
rest.
Put your legs in between the calf
mechanisms and footrest as shown in
the illustration.
When raised to a certain height, the footrest can be expanded/contracted.
1
Put your heels as far as they will go so
that your soles reach the bottom sur-
face.
The foot slide adjustment function expands and contracts when the sensor on the heel of the sole
unit reacts.
For sensors to react properly, sit down with your heels pressed against the sole unit.
* If your heels do not reach the sole unit, make adjustments to an angle at which your legs fit the foot-
rest, while reclining the backrest or moving the footrest.
22
1
* The expanding/contracting length is
approximately 27cm (11 inch).
Caution
Caution
Warning
Warning
Make sure to use only after
lifting up the pillow and
adhering the strips of Velcro
tape on the reverse side.
A
B
Lift up the pillow
Reverse side of
portion A
Reverse side of
portion B
Adhere the two strips of
Velcro tape
Before Use Before Use
Continued (Before Starting Massage)
8 9

Tablet position
•Do not move the tablet or the angle adjustment section of the tablet stand beyond the movable range,
and do not try to bend it forcibly.
The harness in the tablet may be cut, resulting in breakage.
•Do not apply any load to the tablet stand, such as leaning against the tablet stand, hanging down from
the tablet stand, or giving a strong impact to the tablet stand.
May result in an accident, injury, or a malfunction.
The tablet stand can be used by adjusting the angle. Bend the joint section of the tablet stand
inward for use.
Since the joint section is a little stiff, some effort may be needed to bend it. Do not try to bend
it forcibly, but place your hand near the joint section, and move it by applying force little by
little. Do not move it beyond the movable range. Turn on the main power switch located at
the back of the massage chair main unit.
The tablet start screen is displayed.
Then, press the tablet ON / OFF button.
Network setting
Setting Wi-Fi enables you to download current local time.
Caution
Initial Settings
Before Use
Continued (Before Starting Massage) Network Setting
Initial Settings
1110

When a connectable network is found nearby, the network name (SSID) is displayed in
the “Other access points” eld on the following screen.
Touch the network name (SSID), press the OK button, and move to the password enter
screen.
1
• The Wi-Fi model is compatible with the IEEE802.11b/g/n Standard.
• Check the SSID (network name) and KEY (encryption key) of the Wi-Fi (wireless LAN) router in advance.
• The SSID (network name) and KEY (encryption key) may be indicated on the label affixed to the Wi-Fi router.
• If not indicated, check the SSID (network name) and KEY (encryption key) with the Operating Manual of the
Wi-Fi (wireless LAN) router, etc.
• While the connection is being set, all massage movements are stopped.
If you have purchased a Wi-Fi model
* The network name (SSID) and password may be indicated on a label affixed to the Wi-Fi
router. Check the label.
Turn on the power to the Wi-Fi (wire-
less LAN) router. Touch the network
name (SSID) of your router displayed
under “Other access points.”
If the displayed network name (SSID)
is correct, touch
OK button. (If it is
incorrect, touch Cancel button, and
make a selection again on the screen
in Step 2.)
2 3
Enter your network name (SSID) in the “Net-
work SSID” eld, and the encryption key
(KEY) in the “Password” eld, and touch the
OK button.
Connection is completed when the mes-
sage “Connection successful” is displayed.
Manual setting of Wi-Fi
Enter the encryption key (KEY), and
touch Enter button.
If the entered encryption key (KEY)
is correct, connection is completed,
and the message “Connection suc-
cessful” is displayed.
4 5
• There may be cases where the settings of “Security,”
“IP setting,” and “IP address” may be needed.
Product name: Wireless LAN router
○○○○ Co., Ltd.
Model number: ABC-123T
Authentication number
： ○○○○
SSID (network name): XXXXXXXXXXX
KEY (encryption key): XXXXXXXXXXX
* If network setting is “not connected,”
retry setting from Step 2. Wi-Fi con-
nection is not completed.
If Wi-Fi connection is successful, the
network name of the router will be
displayed in the Network Setting eld.
6
Initial Settings
Initial Settings
Continued (
Initial Settings
Network Setting)
12 13

• It is necessary to enter physical information each time. The entered data is not recorded.
Enter <NickName>. After entry, touch
the Enter button.
Enter <Birthday>. After entry, touch
the Enter button.
2
3
Manual personal registration setting
Touch the button displayed as
Sign Up on the Login screen.
1
Set personal settings manually. Touch the button displayed as Settings before enter personal
information
Select <Gender>.
Enter <Height>. After entry, touch the
Enter button.
4
5Enter <Weight>. After entry, touch the
Enter button.
Enter <Foot size>. After entry, touch
the Enter button.
6
7Check the entered contents.
If the contents are correct, touch the
Register button. Registration will be
completed.
8
Touch the Guest button on the Login screen.
1
2
3
Guest Login
Move the active measure to be used
close to the tablet. When the active
measure is recognized, settings will
be made automatically.
When the active measure is recog-
nized, the message “Automatic login
was successful” is displayed.
3 4
* Make sure to check that the active measure
has been charged before performing the
above.
Auto login setting for the active measure
Touch the user’s nickname under
Login , and move to the main menu.
After that, touch the Settings button.
From the settings screen,
select Bluetooth, and touch the
Automatic login setting
button.
1 2
Registering the active measure in the tablet enables you to log in by simply bringing the active
measure close to the tablet from the next time onward.
Registering the active measure or your face enables you to log in automatically from the next
time onward.
If you do not make this registration, touch your name on the Login screen to log in.
• Registration of the active measure or facial recognition can be omitted.
1
2
3
Touch the Delete button on the Login
screen.
Select the user you want to erase.
The registration information erasure
conrmation screen is displayed.
After conrmation, press the Delete
button so that the information is de-
leted.
• Note that once erased, the previously regis-
tered information cannot be restored.
Erasure of user information
Select the user you want to cor-
rect on the Login screen. And touch
Settings button.
Touch User Information button.
The currently registered information
is displayed.
Select an item you want to correct,
and make a correction and register
it again.
Correction of user information
Initial Settings
Initial Settings
Use the Auto Login FunctionFirst-time Personal Settings
14 15

Facial recognition setting
Touch the nickname of the person to
be registered under Login , and move
to the main menu. After that, touch
the Settings button.
On the settings screen,
touch the Facial Recognition button.
Then touch the Register button.
1 2
Registering your face enables you to log in by facial recognition.
The camera will boot up.
Face the front of the camera, set your face in the white frame, and press the Enter button.
Check the face to be registered, and touch the OK button to complete registration.
3
• Take a full-face shot.
• Take a shot so that your eyes, nose and mouth are visible.
Perform user authentication or make a selection.
Press the tablet ON/OFF button.
1
2
From the standby screen to the main menu
• If you have set the auto login of the active measure, bring your active measure close to the tablet screen.
• If you log in by facial recognition, bring your face close to the tablet.
• If you have not made an auto login registration, touch your nickname.
Select a program as desired.
3
Starting a massage from the main menu
How to Use the THERAPINA ROBO
Initial Settings
Massage with the THERAPINA ROBO
1716

Loudness can be changed by the volume adjustment
button.
Brightness of the screen can be changed by
the brightness adjustment button.
▶ Continued on the next page
Loudness can be adjusted by touching the Volume button.
Brightness of the tablet screen can be adjusted by touching the Brightness button.
Volume and brightness adjustments
Reclining, shiatsu point search, and shoulder position adjustment
• The skipping area selection screen will not
be displayed in some programs.
Select area(s) you want to skip, if any,
and touch the Start Massage button.
4
After stowing operation, the reclining
backrest is automatically lowered,
and a shoulder position search is
made.
5
• Pressing the “main menu” button discontin-
ues the massage program to return to the
main menu screen.
If adjustments are needed, touch each
button to adjust the shoulder position.
After that, the program starts.
6
Press this button in case of an emergency or if you sense any
abnormality during operation.
The operation will stop immediately, and the reclining backrest
will be raised automatically.
When an emergency stop is being made, the “ON/OFF” button
flashes in red.
Emergency Stop Button
Emergency Stop Button
How to Use the THERAPINA ROBO
How to Use the THERAPINA ROBO
Continued (Massage with the THERAPINA ROBO)
18 19

Screen during massage programs
Make adjustments by touching each button.
When you feel that the massage is strong/weak during
the program, the intensity can be adjusted.
You can select whether to raise the reclining backrest
automatically after completion of the massage program.
The backrest can be raised/lowered. You can select whether the heater is ON/OFF.
The foot slide can be expanded/contracted. You can select whether music is ON/OFF.
The footrest position can be raised/lowered.
Intensity Adjustment Auto Restorre
Backrest Heater
Foot Slide External Sound Source
Footrest
Air and mechanism intensity can be adjusted from area to area by touching the
Detailed Settings button.
Touch each button to make adjustments.
Detailed settings
•Make adjustments with the intensity ad-
justment button displayed on the screen
during the massage.
•Sit back so as to apply your body weight
to the backrest.
•Lower the backrest.
Make a stronger massage by the above
methods.
•Make adjustments with the intensity ad-
justment button displayed on the screen
during the massage.
•Raise the backrest.
•Make a weaker massage by the above
methods.
How to make the massage stronger
How to make the massage weaker
How to Use the THERAPINA ROBO
How to Use the THERAPINA ROBO
Continued (Massage with the THERAPINA ROBO)
20 21

Today’s Recommended Program
Depending on the condition of your body on a particular day, a recommended program will be displayed.
Massage Program
Healthcare
• Area(s) you want to skip can be set.
Lymph flows at 1/3 speed of blood. A massage is giv-
en at a slow rhythm in this program.
Lymph
Your whole body from the base of your head to your
soles is massaged. This program is recommended
for day-to-day health management to reset your body
from daily fatigue.
Full Body
A massage is given to improve blood circulation that is
likely to stagnate in the extremities by the centripetal
method to facilitate blood flow from your body’s ex-
tremities to your heart, focusing on your easy-to-swell
legs and lower body, in this program.
Swelling relief
With a focus on the levator scapulae muscles that are
said to cause shoulder stiffness, muscles around your
stiffened-up shoulders are massaged by warming
with the heater and stretching in this program.
Stubborn stiness of the shoulders
With the massage technique incorporating the idea
of “anma” that was born in ancient China, blood flow
from your heart to your body’s extremities is facilitat-
ed. Through the promotion of blood circulation of your
body, blood is circulated to the extremities, relaxing
you.
Night
With the technique incorporating the idea of “mas-
sage” that was born in ancient Europe, blood flow
from your body’s extremities to your heart is facilitat-
ed. Hard-to-return blood at your extremities is sent
back to your heart, promoting recovery from fatigue
to improve your metabolism and refresh your body.
Morning
How to Use the THERAPINA ROBO
How to Use the THERAPINA ROBO
Continued (Massage with the THERAPINA ROBO)
Massage program/Today’s recommended program
Massage program/Healthcare
22 23

Pranayama (breathing) is adopted in this massage
program. Parasympathetic nerves are activated and
stress is relieved.
De-Stress
Stretching after unstiffening muscles by massaging
enhances the stretch effect.
Massage and stretching
Mainly by speeded-up massaging and tapping move-
ments together with the centripetal method to facili-
tate blood flow from your body’s extremities to your
heart, the sympathetic function is stimulated to pro-
duce motivation and raise your spirits in this program.
Warming up
Your blood circulation is promoted by light stretching
and massaging, and your body and mind are relaxed
by the centrifugal method to facilitate blood flow from
your heart to your body’s extremities, leading to an
easy-to-sleep condition.
Cooling down
Healthcare Area Concentration
Choose an area you want to
massage.
Since it is recommended to massage
the same place within 5 minutes, a
conrmation message is displayed in
Area Concentration.
Touchthe Select Dierent Area button
or the Select Same Area button. If no
selection is made, the massage is
automatically terminated.
1 2
An area you want to unstien in a concentrated manner can be massaged.
How to Use the THERAPINA ROBO
How to Use the THERAPINA ROBO
Massage program/Healthcare
Continued (Massage with the THERAPINA ROBO)
Massage program/Area concentration
24 25

Children’s Program
•The children’s user program is targeted for ages 12 and older. Use by younger users should always be in the
presence of a guardian. This program should not be used by children younger than the targeted age.
Compared to adults, their skeletal strength and mus-
cle mass differ. This spine-roller-centered program is
intended to adjust posture.
Posture adjustment
Relaxation is promoted by music and a soft massage.
Music and relaxation
By adopting stretching into your daily life, overall body
balance is adjusted, promoting recovery from fatigue.
Fatigue relief and stretching movement
Blood circulation is promoted with a soft comfort
massage to support increased concentrated power.
This short-time, soft massage program is targeted for
younger users.
Improvement of powers of concentration
Posture Adjustment and Zazen
This program is intended to correct bad posture that
is commonly found in modern people. Correcting bad
posture improves your mental and physical health.
The shoulder air and spine roller are combined in this
program.
Your posture is adjusted with the reclining backrest
raised, in which pranayama (breathing) is adopted.
Controlling your breathing leads you to a state in
which you can easily focus your attention. Further-
more, the sound provides an environment in which
you can focus on meditation in a relaxed manner.
Posture adjustment
Other Programs
Seated Zen meditation
Caution
How to Use the THERAPINA ROBO
How to Use the THERAPINA ROBO
Continued (Massage with the THERAPINA ROBO)
Massage program/Younger user program Other programs/Posture adjustment and zazen
26 27

Stretch Exercise and Yoga
Each movement is stretched totally.
Total stretching
The beauty yoga program not only makes your body
healthy, but also helps to create a balanced mind.
The key to beauty yoga is pranayama and correct
posture. Continuing this program every day softens
your body, improves blood circulation, and relaxes
you and provides the expected of stress reduction.
With a combination of correct posture and pranaya-
ma, yoga motion is adopted in this program under
the supervision of Doctor Yukari Miwa (yoga world
champion and yoga coordinator).
Dr. Yukari’s yoga
Muscles around joints are stretched by the motion of
stretching your arms and legs while holding them in
addition to stretches by dorsiflexion.
Extending stretch
Stiffened lower back muscles are stretched by an-
teflexion exercise, and abdominal muscles are
stretched by bending the whole body backward.
Foward bending and arching stretch
Muscle tension around the hip joint is relieved, and
improvement in blood circulation around the stom-
ach is promoted. Also, stiffened muscles around the
pelvis are stimulated to adjust full body balance.
Left and right twisting stretch
Museum
Soothing music and narration relax you with this pro-
gram.
Mother’s love
External sound source
Connect to the earphone jack of a smart-
phone or audio player, and play your favor-
ite music.
• Volume and/or sound quality may vary depending on
the device you use.
• When using the external sound source, it is nec-
essary to connect the tablet and smartphone, etc.
Use a ∅3.5mm (1/8 inch) stereo mini plug cable
(∅3.5mm (1/8 inch) stereo mini plug
<=> ∅3.5mm (1/8
inch) stereo mini plug) for the connection. Since this
product is not included, purchase it at an electron-
ics retail store, etc., near you.
• When connecting with a smartphone, noise may be
generated in the music.
How to Use the THERAPINA ROBO
How to Use the THERAPINA ROBO
Continued (Massage with the THERAPINA ROBO)
Other programs/Stretch exercise and yoga Other programs/Museum
28 29

• Our survey results
Includes verifications (evidence) relating to massage
programs.
• You can check the history of measurement data of your active measure.
• Measurement data can also be entered manually.
Measurement Management
Date and time
Set manually if there is no Wi-Fi environment.
* When a network connection is made, settings are
set automatically. When the main power switch of
the massage chair main unit is turned off, the set-
tings of date and time become invalid.
Settings
Tablet Information
Your tablet information can be checked.
Wi-Fi
Set up Wi-Fi for time setting.
User Information
Registered user information can be corrected.
Automatic login setting
Set auto login setting.
Facial Recognition
Set facial recognition setting.
Medical care
Health Information
How to Use the THERAPINA ROBO
How to Use the THERAPINA ROBO
Medical care/Measurement management
Setting Menu Use the health management function of the THERAPINA ROBO
30 31

Store the main unit in a place with little dampness and dust after removing dirt and dust. If the
product is not used for a long time, cover it to prevent adhesion of dust.
•In order to prevent your pet(s) from biting the cord, do not keep your pet away from this unit during storage.
How to care
Storage
•For care and maintenance, make sure to turn off the main power switch, and unplug the power plug from the
wall outlet. Never plug in or unplug the power plug with wet hands.
•Do not install the product in a place subjected to high temperature such as an area exposed to direct sunlight
or near a stove.
Normally, wipe off dust or dirt with a dry cloth.
Wipe off dirty adherents with a soft cloth wrung out of lukewarm water in which a small
amount of neutral detergent has been dissolved. Prevent adhesion of dirt or stains by
taking quick action with a neutral detergent.
•For care and maintenance, never use alcohol, thinner, benzine, parts cleaner,
sodium carbonate, baking soda, or other solvents, as well as polishing powder.
May result in flaws, discoloration, or cracking.
•Refrain from using the product in an area exposed to direct sunlight.
Synthetic leather may deteriorate.
•
Do not use for a long time when hair styling products or makeup has been applied.
Synthetic leather may deteriorate. Wipe off adherents with a soft cloth wrung out of
lukewarm water in which a small amount of neutral detergent has been dissolved.
•Do not allow the product to make contact with vinyl, interior wallpaper, etc., for
a long time.
May result in discoloration.
• Wipe with a soft cloth wrung out of lukewarm water in which a small amount of neu-
tral detergent has been dissolved, and then wipe thoroughly with a dry cloth so that
no detergent remains.
• Do not use alcohol or other solvents as well as polishing powder for care and main-
tenance because it may result in flaws, discoloration, or cracking.
Wipe off grime and smudge marks on the tablet with a dry cloth.
• Never wipe with a wet towel, etc. May result in a malfunction.
Synthetic leather parts
Other plastic parts
Touch panel portion of the tablet
Other solvent
What is appropriate
What is not appropriate
Water
Lukewarm water
+
Neutral detergent
Polishing powder
Thinner Alcohol
Can a person under 150cm (4.92 ft) or
taller than 180cm (5.91 ft) in height use
the chair?
Yes.
Is it okay to use this product if I am
a heavy person?
We recommend use of this product
for persons weighing 100kg (220lbs)
or less to use the chair.
Is it OK if I install the chair on
flooring or floor heating?
Since the shoulder position cannot be ad-
justed at the time of shiatsu point search,
We recommend using the following meth-
od.
• Short person … Raise the chair.
• Tall person … Lower the chair.
There is no problem.
Water was spilled on the product by
accident.
What should I do?
How can I make the massage
weaker?
Try the following methods.
How can I make the massage
stronger?
• Make adjustments with the intensity ad-
justment button displayed on the screen
during the massage.
• Raise the backrest.
Make a weaker massage by the above
methods.
An electric shock may occur. Imme-
diately stop using the product, and
follow the procedures given below.
Try the following methods.
• Turn off the main power switch directly
behind the main unit.
•
Unplug the power plug from the wall outlet.
After carrying out the above, consult
your local distributor.
• Make adjustments with the intensity ad-
justment button displayed on the screen
during the massage.
• Sit back so as to apply your body weight
to the backrest.
• Lower the backrest.
Make a stronger massage by the above
methods.
However, since the oor may be damaged,
it is recommended to lay a carpet and in-
stall the massage chair on it. (The same
applies to tatami or the like.)
Do not use an electric carpet because the
heating element may be damaged, and ig-
nition may occur.
Is there an age limit for users?
Small children and people who cannot
operate the chair on their own cannot
use it for security reasons.
However, only the younger user program
(stretch exercise and recovery from fatigue,
raise concentrated power, music and relax-
ation, and posture adjustment) can be used by
younger users age 12 or older.
In such a case, use by younger users should
always be in the presence of a guardian.
Elderly persons age 80 or older, who have a
high risk of osteoporosis, should consult a phy-
sician before use.
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Caution
Caution
FAQ
Care
Care and Storage FAQ
3332

Although there is a Wi-Fi environ-
ment, a Wi-Fi environment cannot
be used for the massage chair.
Check the environment settings.
It is necessary to check whether radio
waves reach the massage chair installa-
tion location from the wireless router in-
stallation location.
Also, since a Wi-Fi setting is required,
make sure to check the Operating Manual
before setting.
How often can I use the massage
chair each day?
As a guide, one person should have
a massage (30 minutes once or 15
minutes twice, etc.) each day.
When using health management functions
other than massage, use exceeding the
above is not a problem.
When Wi-Fi or Bluetooth is used,
noise enters the TV or cellphone.
Check the following items.
• Ensure the distance between the noise-
generating device and the massage chair.
• Remove th e noise-generating device and
keep away from the massage chair pow-
er source.
To what degree is extra cost required
at the time of a malfunction?
Make an inquiry to your local
distributor.
In the case of abnormal use or excessive
use, extra cost may be incurred.
The foot slide adjustment function
does not work properly. (The foot-
rest does not t my soles.)
For sensors at the heel section to
react, sit with your heels pressed
against the sole unit. If your heels
do not reach it, adjustments can be
made with the foot slide buttons.
Can I use any other-than-recom-
mended wearable device?
No.
Use FAMILY INADA’s health care device
series “active measure FWW-100 (wear-
able device).”
The product includes software to which GNU General Public License (GPL), GNU Library/Lesser General Public
License (LGPL), other copyright license, and license notification are applied. The specific requirements can be
checked in the operation guide.
Under the above license, source code requested to be distributed is subject to the condition that the necessary
costs (media, handling cost, etc.) will be borne by the user when requested in writing. It will be distributed on CD-
ROM.
Description of trademark Android and the Android logo are trademarks or registered trademarks of Google Inc.
Open source software
• For this product, radio waves with a bandwidth of 2.4GHz are used. Within this frequency band, not only indus-
trial, scientific, and medical equipment, such as microwaves, but also other radio stations of the same kind,
premises radio stations for mobile object identification requiring license, which are used in manufacturing lines
of factories, etc., specified low power radio stations not requiring a license, amateur radio stations, and others
(hereinafter abbreviated as “other radio stations”) are operated.
• The Wi-Fi model is installed with a wireless LAN compatible with IEEE802.11b/IEEE802.11g/IEEE802.11n
standards.
Before using the wireless LAN, make sure to check that no “other radio stations” are operating nearby.
• Do not use the product in areas where use of electronic equipment and wireless equipment is prohibited.
The electronic circuits of the equipment may be affected, causing a malfunctions or accident.
• Persons with an implantable cardiac pacemaker or the like should not use the product. Also, do not use the prod-
uct near such persons.
• The transmission distance and communication speed of the wireless LAN vary greatly depending on the usage
environment and ambient environment.
• Radio waves used by the wireless LAN function pass through wood, glass, etc., used for ordinary houses, but do
not pass through metals. They do not pass through concrete walls, in which metal reinforcement is used.
• Should radio wave interference occur between the product and “other radio stations,” immediately change the
product installation location, or stop operating the equipment (stop emitting radio waves).
Radio wave interference may cause a drop in communication speed, loss of data, decrease in transmission
distance, etc.
• If noise is generated in a TV, cellphone, etc., with use of the product, take the following action.
▶ Change the installation location or orientation of the product.
▶ Ensure the distance between the noise-generating device and the product.
▶ Remove the noise-generating device and keep away from the product power source.
Wireless LAN (Wi-Fi), Bluetooth®
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Continued (FAQ)
34 35

This occurs because of the structure, and it is not an abnormality.
After inspection, if there still are abnormal- ities, immediately stop using the product.
Problem
Check the following items, and if there still are abnormalities, immediately stop use of the prod-
uct to prevent accidents, unplug the power plug from the wall outlet, and consult with your local
distributor.
Cause & Solution
People other than servicepersons should
not perform disassembly or repair.
Consult with your local distributor.
The right and left rollers
are out of alignment.
This occurs because of the structure with the alternate
tapping mechanism adopted, and it is not a malfunction.
During a massage, rattling
sounds will be heard, and
significant vibrations will
be felt from the rollers.
This phenomenon occurs when the rollers move to return
to their original positions from over your body or fabric.
After the end of a program,
even when the reclining chair
is raised, the arm mecha-
nism and foot slide move
and stop intermittently.
For safety measures to prevent getting caught, etc.,
stowing position return is made little by little.
The rollers have
stopped after moving
up to the top.
It is designed so that the rollers move up to the top or
bottom to prevent them from interfering with your body at
the end of a massage by the auto timer function.
The rollers stop during a
massage.
When an undue force is exerted on the rollers, movements
may stop. Slightly lift your body or lightly raise the reclining
backrest for use. (Extra caution should be exercised when a
person weighing 100kg (220lbs) or more uses the product.)
Even when pressing any
button on the tablet, it
does not work properly.
Or, the power cannot be
turned on. The screen is
motionless.
Make sure to check the following items:
① Make sure to check that the power plug is securely plugged into a wall outlet.
② Make sure to check that the main power switch directly behind the main unit is on.
③ Make sure to check for simultaneous pressing of two buttons.
Immediately stop use of the product.
The power cord and/or
plug is abnormally hot.
The following noise types will be heard during use, but these are unavoidable due to the structure
and do not affect performance.
Sound during operation
•Sound during tapping motion
▲
(Rattling/clattering sound)
•Sound of rollers rubbing against the seat cover during kneading motion
▲
(Squeaking/grinding sound)
•Sound of rollers moving up and down/Sound during kneading motion
▲
(Whirring/rolling/knocking sound)
•Sound during air massage
▲
(Tapping sound)
•Sound of air pump
▲
(Booming sound)
•Sound of air discharge
▲
(Hissing sound)
•Sound of the backrest moving up and down
▲
(Whirring sound)
* These types of sound will not affect the performance, etc.
•If no movements are made or you sense some-
thing abnormal, immediately stop use of the prod-
uct to prevent an accident, turn off the main power
switch, unplug the power plug from the wall outlet,
and ask your local distributor for inspection and
repair.
May result in an electric shock or fire due to current
leakage, short circuit, etc.
•In the case of a malfunction of the equipment, do
not repair by yourself, but contact your local dis-
tributor.
May result in a fire, electric shock, or injury.
Caution
Warning
After-sales Service After-sales Service
Troubleshooting
36 37

Before asking for repair, carefully read the section “Troubleshooting” on P36. After checking, if
there still are abnormalities, contact/ask your local distributor.
Note that a charge may be incurred for maintenance service.
(1) Name, address, and phone number
(2) Serial number
See the company nameplate affixed at the back of the main unit.
(3) Date of purchase (or date of installation)
(4) Malfunction condition (Please specify as detailed as possible.)
(Example) Please inform us of the code number indicated on the tablet.
When asking for repair
If you have any questions about after-sales service, contact your local distributor.
Consult your local distributor. If product functions can be maintained by repair,
repair will be provided at a charge upon your request.
During the warranty period
After expiration of the warranty period
After-sales Service After-sales Service
Warranty and After-sales Service Specications
Product name HCP-LPN30000A HCP-LPN30000D HCP-LPN30000E
Power Supply AC 120V AC 220-240V AC 110V
Rated Power Consumption 270W (with the heater used); heater only: 38W
Rated Frequency 60 Hz 50-60 Hz 60 Hz
Rated Time 30 minutes
Appliance Class Class 0I equipment
Kneading Speed
Approx. 5 times/min. at minimum, approx. 20 times/min. at maximum
Tapping Speed
Approx. 165 times/min. at minimum, approx. 450 times/min. at maximum
Automatic Program 22 types
Area Concentration Program 9 types
Air Pressure Approx. 30kPa
Footrest Adjustment Range Approx. 27cm (11 inch)
Reclining Angle Approx. 93° to approx. 153° from oor level, stepless (electric reclining)
Dimensions of Main Unit
Approx. 108 × 135 (222) × 143 (97) cm (W/D/H) (Approx. 42 × 53 (87) × 56 (38) inch
(W/D/H)) Regarding depth and height, numbers in brackets apply when the chair is fully reclined and the footrest
is horizontal.
Weight Approx. 115kg (254 lbs)
Outer covering Synthetic leather
Accessories Power cord, T-wrench, tablet
Packaging 2 packs/chair
Manufactured and Distributed by FAMILY INADA CO., LTD. 1220, Takata, Daisen-cho, Saihaku-gun, Tottori
Manufactured by FAMILY INADA CO., LTD.
Upper
Body
Back
Mechanism
38 39