
Getting Started 13 Rev. 2, 2005-02-17
VDSL6100i-E
Evaluation/Demo Kit
Troubleshooting
4.3 No Link Established Indication
Action
LT board connected to the PC via the COM cable. Configuration program started, but the NT board does not
respond. The LED indicates a link was not established.
Problem
Link was not established
Solution
Check the following, to establish the VDSL link.
1. Check that both modems are connected to a power supply. Verify this by checking that the green LEDs next
to the power jacks of each modem are on.
2. Make sure that the modems are correctly set as LT and NT. Verify this by checking the DIP switch setting, and
by checking the indication in the Configuration Program title bar. To change between the modems, click
Configuration>Communication from the Main menu.
Note: Changing the COM cable between the modems while the Configuration Program is running will not change
the indication in the title bar.
3. Check that the modems are installed with the appropriate filters on the CPE side.
4. Check that both modems run a valid FW version. To verify this, check the FW version indication, under the
appropriate modem image, in the Main Status window. If the message is FW: ROM, there is no FW running,
and therefore no VDSL link will be established. To install a valid FW version, refer to Firmware Update in the
VDSL6100i-E User’s Manual, Software Description. To check the FW version running on the other modem,
connect to it using Configuration>Communication from the Main menu.
5. Modems should be connected by a cable via the VDSL line connectors (see WJ2 in Figure 1). For testing, use
the short connection cable included in the Kit since too long of a loop, as well as an incorrect configuration,
may prevent the establishment of a VDSL link.
6. Another possibility for the default link to fail, is that DF0 is skipped, while the other two default STPs are invalid.
To overcome this, verify that the Skip Default STP 0 check box in the Chip Commands window is clear.
Please perform this step for both modems.
4.4 Default Link Established, but Warm-Start Link or RA Fails
Action
Modems are connected by a default link, but no warm-start link can be established or the RA algorithm fails.
Problem
No warm-start Link or the RA algorithm fails
Solution
It is possible that the warm-start STP memory in the LT and NT modems differ, or contain invalid values. To check
this, use the Terminal Command Line Console features window, described in the Configuration Program, as
follows:
1. Execute the command rd 5e30 19. Switch to Remote and execute the command again.
2. If the values differ, there will be problems raising a warm-start link. To change this, use the write command
(wr) to change the values so that they match.
3. Note the values at address 5e48 – 5e4e. The default values should be 03 00 00 88 88 88 88.
4. If you find other values, and you didn't make any changes to the interleaver, you should manually change the
values in those addresses to the default values described here.
5. After the values in both areas match, you can try to load a new warm-start STP, or run RA.