Infinite Peripherals Infinea BluePad 2.0 User manual

Infinea® BluePad 2.0
QUICK START GUIDE
Magnetic Stripe Card Reader
1. Place the magnetic card with the stripe facing downward.
2. Insert the magnetic stripe card into the card reader slot, and then
swiftly swipe it through the slot.
3. Hand the BluePad 2.0 to the customer for signature or PIN entry.
Display Symbols
Battery is discharged.
Battery is fully charged.
USB cable plug for outside power.
Flashing indicating battery is charging from the USB cable or
power station.
USB connection.
Active Bluetooth connection.
Getting Started
If the battery is fully discharged, the charging time is approximately
4 hours and 30 minutes.
1. Ensure the battery is fully charged with the provided power adapter
and USB cable before using the unit for the rst time.
2. Press the On/Off button, next to the number 3 on the keypad.
3. Customers can sign the touchscreen using a ngertip. The functionality
requires software from our SDK.
Refer to https://developer.ipcmobile.com
Smartcard Reader
1. Place the smartcard with the gold contacts facing upward.
2. Insert the car into the slot at the bottom of the reader in a smooth,
continuous motion until it seats rmly.
3. Give the BluePad 2.0 to the customer for signature or PIN entry.
4. Remove the card when the displays shows the transaction is complete.
Note
Leave the smartcard in the reader until the transaction is complete or the
transaction will be voided.
iPod® / iPhone® / iPad®
Android® / Windows® Phone 8

Product Returns
Use the link in step 1 to create an account and gain access to our
Knowledge Base and online support services. Through our online support
center, you’ll be able to download files, open a Support Ticket, manage
your RMAs, view your account Profile and subscribe to Alerts.
To request a RMA
1. Create a user account in the RMA Support portal at
https://ipcmobile.com/support
2. Login to your user account, and then click Create RMA Request.
3. Read the instructions provided and complete the online request form.
4. Note the assigned RMA number and write it clearly on your shipping carton.
5. Ship your equipment to us using the address provided.
Warranty
Infinite Peripherals does not warrant, and is not responsible for, any
damage to the BluePad 2.0 (“Product”) as a result of liquid or solid particle
intrusion into the Product or damage caused by dropping the Product.
If a material or workmanship defect arises with regard to any Infinite
Peripherals product, and a valid claim is received within the Warranty
Period, Infinite Peripherals (at Infinite Peripherals’ sole discretion) will
(1) repair the Product using new or refurbished parts, or (2) replace
the Product with a new or refurbished Product. For purposes of this
limited warranty, “refurbished” means a product or part that has been
substantially returned to its original specifications. In the event of a
defect, these are your exclusive remedies.
Note:
Box contents and part numbers may vary based on your order
configuration.
Accessories & Additional Information
Contact your Infinite Peripherals sales representative for technical
specifications and additional product documentation. For current and
future offerings, visit our website, https://ipcmobile.com/devices or
contact your Infinite Peripherals account representative for complete
details.
Note
The iOS device and any other additional items shown may not be
included.
Quick Start Guide | Infinea BluePad 2.0
Troubleshooting
Display is blank.
• Check the battery power.
To ensure a problem is not a defective card, perform test transactions
on one or more cards.
If an issue persists, contact Infinite Peripherals.
Warnings & Cautions
• This device is intended for indoor use only. Keep away from direct
sunlight and rain.
• To prevent risk of shock or damage, do not use while wet or while
located directly next to water sources.
• Avoid exposing the unit to excessive heat. Keep it away from heat
radiating equipment, open ame, and so on.
• Do not clean the device using caustic chemicals or oils.
• Do not use the device near electrical appliances or during electrical
storms.
• Do not attempt to open the unit. Attempting to disassemble an SRED
encrypted unit renders it unusable and may impact your warranty.
• Use of this device may require PIN Code entry during some
transactions. Cardholders should be advised to keep the device close
to them to during PIN code entry to prevent others around them from
obtaining their information.
Contact Information
Mobility Sales/ Technical Support Center
Infinite Peripherals, Inc.
17681 Mitchell N
Irvine, CA 92614
Toll-Free: [phone]
Office: [phone]
Website: ipcmobile.com
Headquarters/ Main Warehouse
Infinite Peripherals, Inc.
2312 Touhy Avenue
Elk Grove Village, IL 60007
Toll-Free: [phone]
Office: [phone]
Fax: [phone]
Specifications subject to change without notice. Infinite Peripherals, Mobilize Your Enterprise, Linea Pro, Infinea Tab and
Infinea Omni are trademarks of Infinite Peripherals, Inc. All other trademarks are the property of their respective owners. QSG-10066 Rev A