INFODRAW PMRS-100 User manual

PMRS-100
User Manual
Version 5.1
September 2012

September 4, 2012
INFODRAW PMRS-100 User Manual v5.1
2
About This Manual
Thank you for purchasing the Personal Media Relay System (PMRS-100) device. This User
Manual has been specifically designed to guide you through the setup configurations, the
features and operational functions of the PMRS-100 Unit.
Read Me First
Please read this user manual carefully before using your PMRS-100 device to ensure
safe and proper use.
The descriptions in this manual are based on the default settings of your device.
Content and images used in this manual may differ from the actual product.
Software images and screenshots used in this manual may differ in appearance from
the actual software, depending on the software version in use.
The stability and performance of the PMRS-100 unit’s wireless data streaming may
vary in different countries, due to bandwidth and reception capabilities of the
available carrier wireless networks and service providers in each country.
Every effort has been made to ensure that the information in this user manual is
accurate. Infodraw is not responsible for printing or spelling errors.
Please keep this manual for future reference.
Version
Author(s)
Description of Version
Date Completed
Approved By /
Date
1.0
Jacob Noff
02/2009
1.1
Jacob Noff
05/2009
2.0
P. Clausen
08/2009
3.0
Jacob Noff
12/2009
3.2
Jacob Noff
05/2010
3.3
Jacob Noff
10/2010
4.0
Yonatan Cain
03/2011
4.1
Aiko Bakker
11/2011
4.2
Gidon Teff
02/2012
5.0
Yonatan Cain
06/2012
5.1
Yonatan Cain
09/2012

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Safety Precautions
To prevent damage to your PMRS-100 device or injury to yourself and others, please read
the following safety information prior to using your device.
WARNING
To prevent damage, electric shocks, fires and/or explosions:
Do not use damaged power charger cords or plugs, or loose electrical sockets.
Do not touch the PMRS-100 device or the power charger cords with wet hands.
Do not place or use this product near water or wet locations.
Do not twist, bend, cut or damage the power charger cords.
Do not drop or cause an impact to the PMRS-100 device or the power chargers.
Do not place your device on an object where it is likely to fall. If your device falls, it
may get damaged.
Do not charge the PMRS-100 device with chargers that are not approved by the
manufacturer.
Do not use the PMRS-100 device if the built-in lithium battery is damaged or leaking.
Avoid exposing the PMRS-100 device to very hot or very cold temperatures. Extreme
temperatures may cause deformation of the device and reduce the charging capacity
and/or life of your device/ battery.
Do not use or store your device in dusty or dirty areas.
Do not allow children to use your PMRS-100 device.
When turning the unit on:
To turn the PMRS-100 unit on, locate the ON/OFF switch on the side of the unit.
Carefully move the switch to the ON position until it clicks and the LED lights turn on.
Repeat the process to turn it off.
Before turning the unit ON, please make sure that the GSM Antenna is connected to
its appropriate antenna connector on the unit. If the SIM card is inserted into the
unit and the unit is turned ON without the GSM antenna being connected, this may
cause harm to the internal cellular modem. Therefore it is recommended to keep
the GSM Antenna connected all the time.
After turning the unit OFF, please wait until the LED’s on the top of the unit shut off
completely before turning the unit back ON.

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When charging the unit:
The PMRS-100 unit’s maximum power input is 5V. The chargers supplied by Infodraw
provide the correct (5V) power output to the unit. WHEN CHARGING THE UNIT,
ONLY USE THE CHARGERS PROVIDED BY INFODRAW. DO NOT CHARGE THIS UNIT
WITH ANY HIGHER VOLTAGE THAN 5V. THIS MAY CAUSE IRREVERSIBLE INTERNAL
DAMAGE TO THE UNIT’S HARDWARE COMPONENTS.
Never use a damaged charger to charge the device.
When configuring the unit:
The PMRS-100 unit has to be configured prior to operation and later on as well. The
configurations are done using the Device Configurator Application on any PC,
through the USB Cable provided. MAKE SURE THAT ANY SIM CARD IN THE UNIT IS
REMOVED BEFORE CONFIGURING THE UNIT THROUGH THE USB CABLE.
Using the unit’s Dip Switches:
The PMRS-100 Unit has 4 Dip Switches used for setup and operation, located on the
side of the unit. The functions of each dip switch can be found in the Dip Switch
section of the Unit Hardware Interfaces chapter in this manual. Make sure you
understand the functions of each dip switch, prior to using the unit.
When installing the unit in a vehicle:
Only use Infodraw Chargers to charge the PMRS-100 Unit. Non-Infodraw chargers
are not covered by the 1 Year Limited Warranty.
When installing custom 12V Power Outlets directly into vehicle batteries, please
ensure that this is done by a qualified, experienced Auto Electrician.
Disposal and Recycling:
Please ensure this product is recycled in an environmentally friendly way. You must dispose
of the PMRS-100 device properly according to local laws and regulations. As the PMRS-100
device contains electronic components and a lithium battery, it must be disposed of
separately from household waste. When the PMRS-100 device reaches the end of its life,
contact local authorities to learn about disposal and recycling options.
Copyright
© 2012 Infodraw R&D LTD. All rights Reserved.
Information in this manual is protected by copyright laws and is the property of INFODRAW.
No part of this manual may be reproduced, copied, translated, or published in any form or
by any means without INFODRAW’s prior permission. Information is this manual is subject
to change by INFODRAW without prior notice.

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Table of Contents
Box Contents........................................................................................................................................... 9
Required Items...................................................................................................................................... 11
Included Software.................................................................................................................................12
Chapter 1 - Introduction............................................................................................................. 15
1-1 Document Scope:.............................................................................................................15
1-2 Terminology: ....................................................................................................................15
1-3 Introduction: ....................................................................................................................16
1-4 System Components: .......................................................................................................16
1-5 System Architecture:........................................................................................................17
1-5-1 Server Based Architecture: .............................................................................17
1-5-2 P2P (Peer to Peer) Architecture:..................................................................... 18
1-6 Unit Hardware Interfaces: ...............................................................................................19
1-6-1 Video Input/ 5V Power Output:.......................................................................19
1-6-2 Video / 5V Power Adapter Cable:....................................................................19
1-6-3 Audio In/Out:...................................................................................................20
1-6-4 Audio In/Out Adapter Cable: ...........................................................................20
1-6-5 Antennas Option 1 (External GSM and GPS): .................................................. 21
1-6-6 Antennas Option 2 (Internal GSM and External GPS): ....................................22
1-6-7 SIM Card Slot: ..................................................................................................23
1-6-8 Alarm Button: ..................................................................................................23
1-6-9 USB Client (Mini USB Input):............................................................................24
1-6-10 Micro SD Slot: ................................................................................................24
1-6-11 ON/OFF Switch: .............................................................................................25
1-6-12 5V Power Input:.............................................................................................25
1-6-13 Charging the Unit:.......................................................................................... 26
1-6-14 Dip Switches: ................................................................................................. 27
1-6-15 LED’s: .............................................................................................................28
1-6-16 GPIO/PTZ Cable:.............................................................................................29
1-6-17 GPIO/PTZ Cable Input: ...................................................................................30
1-6-18 Ethernet Cable:..............................................................................................30
1-6-19 Ethernet Cable Input: .................................................................................... 31
Chapter 2 - Installation............................................................................................................... 32
2-1 MRS Server:......................................................................................................................32
2-1-1 Setup Server through MRS Service Program:..................................................34
2-1-2 Setup Server through MRS Monitor Application:............................................48
2-1-2-1 Server Based Architecture Setup: ...................................................49
2-1-2-2 P2P (Peer to Peer) Architecture Setup:...........................................51
2-2 MRS Monitor Client: ........................................................................................................55

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2-3 PMRS Unit Configuration: ................................................................................................58
2-3-1 MRS Device Configurator Installation:.............................................................58
2-3-2 MRS USB Drivers Installation:..........................................................................60
2-3-2-1 Drivers Installation for Windows XP, Vista, 7 (32Bit): .....................60
2-3-2-2 Drivers Installation for Windows 7 (64Bit): ..................................... 63
2-3-3 Device Config Application:............................................................................... 68
2-3-3-1 Device Identification Menu: ............................................................69
2-3-3-2 Connection Menu:...........................................................................70
2-3-3-3 Modem Menu:.................................................................................72
2-3-3-4 Local Network Menu: ......................................................................73
2-3-3-5 Wireless LAN Menu: ........................................................................ 74
2-3-3-6 SIM Menu: .......................................................................................75
2-3-3-7 SMS Menu: ......................................................................................76
2-3-3-8 GPIO Menu: ..................................................................................... 77
2-3-3-9 Recording Menu: .............................................................................78
2-3-3-10 GPS Menu:.....................................................................................79
2-3-3-11 PTZ Menu: .....................................................................................80
2-3-3-12 Licensing Menu: ............................................................................ 81
2-3-3-13 Upgrade Menu: .............................................................................82
2-3-3-14 Log Menu:......................................................................................83
Chapter 3 –MRS Software Components ..................................................................................... 86
3-1 MRS Monitor Server Application: ....................................................................................86
3-2 MRS Monitor Client Application: ..................................................................................... 87
3-3 Setting Language:............................................................................................................. 88
3-4 Connecting the Unit to the Server: ..................................................................................89
3-5 Viewing Video: .................................................................................................................91
3-5-1 Video Properties: .............................................................................................94
3-5-1-1 Multiple Video Encoders: ................................................................97
3-5-1-2 Video Frame Text: ......................................................................... 100
3-6 Device Control Parameters: ...........................................................................................101
3-7 Device Location (GPS): ...................................................................................................102
3-7-1 System Level Map:.........................................................................................103
3-7-2 Device Level Map:..........................................................................................104
3-7-3 Map Views: ....................................................................................................105
3-7-4 Video Over Map:............................................................................................106
3-7-5 GPS Location History: .................................................................................... 107
3-7-6 GPS Location Event Alarm: ............................................................................ 108
3-7-7 Device Speed Over Map: ...............................................................................110
3-8 Audio:.............................................................................................................................112
3-8-1 Computer Audio Properties:.......................................................................... 112

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3-8-2 Audio Streaming: ...........................................................................................114
3-8-3 Unit Audio Properties: ...................................................................................115
3-8-4 Unit Audio Controls: ......................................................................................116
3-9 Recording: ......................................................................................................................117
3-9-1 Local Recorder Settings: ................................................................................117
3-9-2 Local Recording:............................................................................................. 119
3-9-3 Device Recording: ..........................................................................................121
3-9-4 Remote Server Recording:.............................................................................125
3-9-5 Audio Recording: ...........................................................................................128
3-9-6 Synchronized Video and Audio Recording:....................................................129
3-9-7 SMB Recording (External Storage Device):....................................................131
3-9-8 Recorded Files Digital Signature:................................................................... 134
3-9-9 Recorded Files Encryption: ............................................................................136
3-9-10 MRS AV Player Application:.........................................................................138
3-9-10-1 Playing Recorded Files:................................................................ 139
3-9-10-2 Verifying Digital Signatures: ........................................................141
3-9-10-3 Decrypting Recorded Files:..........................................................142
3-9-11 Recording History in Graphic Format: .........................................................143
3-10 VMD: ............................................................................................................................144
3-11 Alarm Button:...............................................................................................................147
3-12 GPIO (Sensors and Switches): ......................................................................................150
3-12-1 Input Sensors: ..............................................................................................152
3-12-2 Output Switches: .........................................................................................155
3-13 SMS Alerts From Device:.............................................................................................. 157
3-14 SMS Commands To Device: ......................................................................................... 160
3-15 PTZ: ..............................................................................................................................161
3-16 Photo Snapshots: .........................................................................................................164
3-17 LAN:..............................................................................................................................165
3-18 Permissions: .................................................................................................................168
3-19 Session: ........................................................................................................................172
3-20 Neighbourhood:...........................................................................................................173
3-21 Communication:...........................................................................................................174
3-22 Other Clients: ...............................................................................................................175
3-22-1 iPhone Client:...............................................................................................175
3-22-2 Android Client:.............................................................................................180
3-22-3 Windows Mobile Clients:............................................................................. 182
3-22-4 Web Browser Client:.................................................................................... 183
3-23 Streaming Video to Websites: .....................................................................................184
3-24 Software Upgrading: ....................................................................................................185
3-24-1 Application Upgrading: ................................................................................185

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3-24-2 Unit Firmware Upgrading: ...........................................................................187
3-25 Secure Session IPSEC Encryption: ................................................................................189
3-26 Use PMRS Device as 3G Router: ..................................................................................193
Chapter 4 Technical Specifications: ......................................................................................... 194
4-1 PMRS Unit Specifications:..............................................................................................194
4-2 MRS Software Specifications: ........................................................................................197
4-3 MRS Server Technical Requirements:............................................................................198
Chapter 5 Support: ................................................................................................................. 199
5-1 Troubleshooting Index: ..................................................................................................199
5-2 Troubleshooting:............................................................................................................200
5-3 FAQ Index:...................................................................................................................... 209
5-4 Frequently Asked Questions (FAQ):............................................................................... 210
Contact Us...........................................................................................................................................215

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Box Contents
Video/ Power Adapter
Cable
Audio In/Out Adapter
Cable
GPS Antenna
GSM Antenna (Optional)
5V Power Charger
Option 1
PMRS Unit
Option 2

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USB Cable (For Setup)
12V –5V Car Adapter
Charger
GPIO/PTZ Cable
Ethernet Cable

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Required Items
SIM Card (Data only)
3G/ HSPA/ EDGE/ GPRS
Camera
Micro SD Card
A SIM Card (Data Only) from your
cellular service provider is required for
the unit. The PMRS-100 unit supports
most 3G/ HSPA/ EDGE/ GPRS SIM based
cellular providers. The supported
frequency bands are listed in the
Technical Specifications section of this
manual.
Any analogue PAL/NTSC camera with a
RCA connector for video output can be
connected to the PMRS unit. The unit
supports 1 camera. The unit’s battery
can feed power to a 5V camera for
portable use.
A Micro SD Card is required if you would
like to record in the PMRS-100 device.
The speed of the Micro SD Card will vary
depending on the make. The PMRS unit
supports up to a 32GB Micro SD Card
(SDHC).

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Included Software
The following software is included with the PMRS System:
MRS Monitor (Server) Application:
This application can also be used for setting up your
server for MRS/PMRS units to connect to, setting
permission and access levels for connecting clients and
for monitoring and controlling MRS/PMRS units and
Clients.
MRS Monitor (Client) Application:
This application is used for connecting to the MRS server
to monitor and control MRS/PMRS units.
MRS Device Configurator Application:
This application is used for configuring the MRS/PMRS
device’s parameters prior to operating the unit and for
upgrading the unit’s firmware. The unit is configured
through a USB Cable interface on any PC (Windows XP or
higher).
MRS Server (Windows Service Program):
This is a Web Admin Interface program and is used for
setting up your server for MRS/PMRS units to connect to,
setting permission and access levels for connecting
clients and configuring a variety of other settings in the
server. With this program, the server’s settings can be
accessed and changed from any location, using the web.

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Other included software is:
Windows Mobile 5.0/ 6.0 Clients:
Used for viewing the MRS/PMRS unit’s video/ audio/ GPS streams live from your Windows
Mobile Smart Phone.
MRS USB Drivers for Windows XP, Vista and 7 (32bit):
These drivers must be installed on your PC to allow the PMRS unit to connect to the Device
Configurator Program using the USB cable.
MRS USB Drivers x64 for Windows 7 (64bit):
These drivers must be installed on your PC to allow the PMRS unit to connect to the Device
Configurator Program using the USB cable.
MRS ActiveX Control Software:
Used for integrating the MRS system with other control software.
MRS AV Player Application:
This application is used for viewing recorded
video/audio files. It is also used to verify recorded files
that have a digital signature assigned to them, as well
as decrypting recorded files that are encrypted with a
key.
iMRS iPhone Client:
iMRS is used for monitoring video/audio/location
streams from MRS/PMRS devices, on your iPhone.
MRS Android Client:
MRS Android Client is used for monitoring
video/audio/location streams from MRS/PMRS
devices, on your Android powered mobile device.

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The MRS Software will either be given to you on a CD/ USB Drive or it can be downloaded at
the following website: www.infodraw.com/dlds
Once you are on this website, you can download all the latest MRS Software applications
and unit firmware. Open the folder of the latest version (for example 4.3.1.4).
In the folder you will see a menu with the
following options. Open the folder of each
software application and download all files
inside, to the same location/folder on your
PC.
MRS AV Player Application (Download):
MRS Device Configurator (Download):
PMRS-100 Unit Firmware (Download):
MRS-400 Unit Firmware (Not Applicable):
Windows Mobile 5.0 Client (Download):
Windows Mobile 6.0 Client (Download):
Only for Mobile Mind Service Customers:
Only for Mobile Mind Service Customers:
MRS Monitor Server Application (Download):
MRS Monitor Client Application (Download):
MRS Server Windows Service (Download):
MRS ActiveX Control Software (Download):
Release Notes of Latest Version:

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Chapter 1 - Introduction
1-1 Document Scope:
This document describes the setup configurations, the features and operational functions of
the PMRS-100 Unit. It also provides technical specifications, as well as troubleshooting help
and answers to frequently asked questions (FAQs).
1-2 Terminology:
Below is a list of descriptions for the abbreviated terms used in this manual.
Term:
Description:
PMRS
Personal Media Relay System
IP
Internet Protocol
TCP
Transmission Control Protocol
UDP
User Datagram Protocol
GPS
Global Positioning System
GSM
Global System for Mobile Communications
3G
3rd Generation Mobile Telecommunications
HSPA
High Speed Packet Access
EDGE
Enhanced Data rates for GSM Evolution
GPRS
General packet radio service
SIM
Subscriber Identity Module
SD
Secure Digital
PC
Personal Computer
USB
Universal Serial Bus
M2M
Multi Unit to Multi Client
P2P
Peer to Peer
TRS (TRRS)
Tip, Ring, Sleeve
PTZ
Pan, Tilt, Zoom
VMD
Visual Motion Detection
GPIO
General Purpose Input, Output
SMS
Short Message Service
APN
Access Point Name
LAN
Local Area Network
PIN
Personal Identification Number
PUK
PIN Unlock Key
LED
Light-emitting diode
TTL
Transistor–transistor logic

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PMRS units, which can stream 1 video
channel, 1 audio channel and GPS location
over the cellular network or LAN to the
MRS server.
1-3 Introduction:
The Infodraw PMRS-100 unit is a portable handheld multimedia streaming and monitoring
system from the field. It allows users to stream live video/audio/location from anywhere
over wireless cellular networks (3G/ HSPA/ EDGE/ GPRS) or (LAN) and can be monitored and
controlled from any location upon alarm/ request. The media streaming is done using PMRS
units which can be carried handheld or located either on mobile vehicles or fixed locations.
The units can be monitored remotely from fixed/mobile control centres, mobile
phones/PDAs or an internet web client.
1-4 System Components:
The system consists of the following components:
MRS Server, which communicates with
units and clients.
MRS Clients, which communicate with
the server and have viewing and control
capabilities for all connected units, as
defined by the server.

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1-5 System Architecture:
The system has 2 major architectures:
Server Based Architecture (recommended). This architecture is based on a server
with a fixed IP address. Multiple units can communicate with the server as well as
multiple clients. All clients are connected to the server only and have viewing and
control capabilities.
P2P (Peer to Peer) Architecture. In this configuration, the server coordinates a
signal from the unit directly to the client without stopping at the server. This
architecture is ideal for servers that have low bandwidth capabilities. However, it
should only be used if a single client at one time is viewing the connected unit(s). If
multiple clients are required, then Option 1 –Server Based Architecture is
recommended.
1-5-1 Server Based Architecture:

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1-5-2 P2P (Peer to Peer) Architecture:

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1-6 Unit Hardware Interfaces:
Listed below are the explanations of the PMRS Unit’s hardware interfaces.
1-6-1 Video Input/ 5V Power Output:
The unit has a standard 2.5mm TRRS female input connector which supports the video input
and 5V power output to the camera from the unit. The input is labelled A/V IN on the PMRS
Unit.
1-6-2 Video / 5V Power Adapter Cable:
The unit comes with a 2.5mm TRRS Male Jack splitter cable which has a RCA Connector for
Video Input (Yellow connector) and a 5V DC Power Connector (black connector) for Power
Output to a camera (Max 5V). The White RCA Connector in this cable has no use. Connect
this adapter cable to the Video/ Power TRRS Female Input Connector shown above (A/V IN).

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1-6-3 Audio In/Out:
The unit has a standard 2.5mm TRRS Female Input Connector which supports the Audio Line
In and Audio Line Out of the unit. The input is labelled with a Headphones Symbol on the
PMRS Unit and is located next to the “A/V IN” input. Headphones can be connected here
directly.
1-6-4 Audio In/Out Adapter Cable:
The unit comes with a 2.5mm TRRS Male Jack splitter cable which has a 2.5mm TRRS Female
connector for Audio In (Pink Connector) and a 2.5mm TRRS Female connector for Audio Out
(Green Connector). A microphone and speakers can be connected to this cable (pink
connector for microphone, green connector for speakers). Connect this adapter cable to the
Audio In/Out TRRS Female Input Connector shown above (Labelled with Headphones).