InHand IR900 Series User manual

1 / 33
IR900 Series Industrial Router
Quick Guide
InHand Networks
2014 Jun

2 / 33
Contents
1. PRODUCT INFORMATION ............................................................................... 4
1.1 S
TANDARD
A
CCESSORIES
............................................................................ 4
1.2 O
PTIONAL
A
CCESSORIES
............................................................................. 4
2. PANEL & STRUCTURE ..................................................................................... 5
2.1 L
AYOUT
....................................................................................................... 5
2.2 P
HYSICAL
D
IMENSIONS
................................................................................ 5
3. INSTALLATION GUIDE ..................................................................................... 6
3.1 DIN R
AIL
M
OUNTING
................................................................................... 6
3.1.1 DIN Rail Installation ......................................................................... 6
3.1.2 DIN rail disassembly ....................................................................... 7
3.2 W
ALL
M
OUNT
.............................................................................................. 7
3.2.1 Wall Mount Installation .................................................................... 7
3.2.2 Wall Mount disassembly ................................................................. 8
3.3 SIM C
ARD
I
NSTALLATION
............................................................................. 9
3.4 A
NTENNA
I
NSTALLATION
............................................................................. 10
3.5 P
OWER
S
UPPLY
I
NSTALLATION
.................................................................. 11
3.6 G
ROUND
T
ERMINAL
I
NSTALLATION
............................................................. 11
3.7 E
THERNET
C
ONNECTION
........................................................................... 12
3.8 S
ERIAL AND
IO I
NTERFACE
........................................................................ 13
4. ACCESS THE WEB INTERFACE ................................................................... 14
4.1 S
ET THE
PC’
S
IP
ADDRESS
........................................................................ 14
4.2 L
OG INTO THE
W
EB INTERFACE
.................................................................. 17
4.3 S
ET THE
L
ANGUAGE TO
E
NGLISH
............................................................... 17
5. BASIC CONFIGURATION ............................................................................... 19
5.1 C
ELLULAR
S
ETTINGS
................................................................................. 19
5.1.1 Find the SIM settings .................................................................... 19
5.1.2 Enter the Cell Network Settings. .................................................. 20
5.1.3 Check the Status ........................................................................... 21

3 / 33
5.1.4 Test the Connection ...................................................................... 21
5.2 C
HANGE AN
I
NTERFACE
’
S
IP A
DDRESS
...................................................... 22
6. DIAGNOSE THE IR900 ................................................................................... 24
6.1 V
IEW THE
L
OG
........................................................................................... 24
6.2 D
OWNLOAD THE
L
OG
F
ILE
......................................................................... 25
6.3 O
PEN THE
L
OG
F
ILE
.................................................................................. 26
6.4 D
IAGNOSE THE
L
OGS
................................................................................. 27
6.5 T
HE
LED A
RRAY
........................................................................................ 29
7. RESTORE THE DEFAULT CONFIGURATION ............................................. 31
7.1 S
OFTWARE
R
ESTORE
................................................................................ 31
7.2 T
HE
P
INHOLE
RESET B
UTTON
................................................................. 32
8. SUPPORT ......................................................................................................... 33

4 / 33
1. Product Information
The purpose of this guide to aid customers in installing and operating the 900
series Industrial Router, a cellular product of InHand Networks. Please make
sure the product model and the accessories are included in the packaging.
Users will require a SIM card, which are available from cellular service
providers. This guide specifically covers the IR912, may be applied to other
IR900 series routers.
We include standard accessories with each IR900, but users may order
optional accessories. After receiving the package, please check for missing or
damaged items and contact InHand Networks sales representatives for
replacements.
InHand provides optional accessories for different use cases. For details,
please see the optional accessories list.
1.1 Standard Accessories
Accessories Quantity Description
IR900 1 IR900 series industrial router
Product Information 1 CD
DIN-Rail 1 Install router
Power Terminal 1 2 pin power terminal
Cable 1 1.5m
Antenna 1 3G/4G Antenna
Product guarantee
card 1 Warranty period:1 year
Certification 1 Certificate of quality
1.2 Optional Accessories
Accessories Quantity Description
AC power cord 1 British, European standard
Power Adapter 1 VDC power adapter
Antenna 1 WIFI Antenna(for WIFI model)
Serial port cable 1 Connect Console port

5 / 33
2. Panel & structure
2.1 Layout
IR900 series has a variety of port layouts and panel
appearance, but all of the installation methods are the same.
2.2 Physical Dimensions
Figure 2-2, Dimensions

6 / 33
3. Installation Guide
 Power Requirments: 24 VDC (12 ～ 48VDC).
 Operating Temperature: -25 ~ 70 °C
 Storage Temperature: -40 ~ 85 °C
 Humidity: 5 ~ 90% relative humidity (noncondensing)
 Avoid direct sunlight, and keep away from heat sources or areas with
strong electromagnetic interference.
 The InRouter needs to be installed on an industrial DIN-Rail.

Please check whether installed the needed cables and connectors.
3.1 DIN Rail Mounting
3.1.1 DIN Rail Installation
Installation Steps:
A DIN-Rail mounting bracket is fixed to the back of the IR900. To mount the
router, follow these steps:
1. Hook the top seat of the mounting bracket onto the DIN rail.
2. Push the bottom of the IR900 towards the DIN rail, causing the bottom
lip to snap onto the bottom of the rail. This may require some force.
Figure 3-1-1, DIN rail mount.

7 / 33
3.1.2 DIN rail disassembly
Removing the IR900 is opposite of mounting it:
1. Pull the bottom part of the router out until the bottom lip of the bracket
unclips from the rail. This may take some force.
2. Lift the IR900 so that the rail seat clears the top part of the DIN rail. The
router will now be free of the DIN rail.
Figure 3-1-2, DIN Dismount
3.2 Wall Mount
3.2.1 Wall Mount Installation
1.
Select the installation location of the device, making sure there is
enough space.
2.
Use a screwdriver to attach the wall mounting plate to the back of
the device as shown in Figure 3-3.
Figure 3-2-1-1, Wall mounting plate
3.
Screw the wall mounting plate to the wall. Make sure it is steady and

8 / 33
well anchored.
Figure 3-2-1-2 Wall mounting
3.2.2 Wall Mount disassembly
To uninstall the device, hold it with one hand, while unscrewing it from the wall.

9 / 33
3.3 SIM Card Installation
Before changing SIM cards, power off the device!
1. To open the SIM card slot press the small yellow button beside the SIM
slot.
2. A small plastic SIM holder will pop out.
3. Put a SIM card into the holder. Micro or nano SIM cards will need an
adapter.
4. Insert the SIM holder.
5. The IR900 supports dual SIM cards.
Figure 3-3. SIM Holder.
• To connect to a GSM/HSPA+ network like AT&T or T-mobile, users need
a SIM card.
• To connect to a CDMA network like Verizon, users need the Verizon
edition of the IR900, which has no SIM card slot.
• Look for the SIM card slots on the top of the case. If the device has SIM
card slots, it is a GSM device. But, if the router has no SIM slot it is
CDMA.

10 / 33
3.4 Antenna Installation
1. To attach the antenna, first screw the antenna into its base.
a. Do not turn it too tight and damage the rubber coating.
2. Attach the antenna by screwing it onto the SMA connector.
3. Check the letters on the base of the antenna:
a. 2G GSM networks require a ‘G’ type antenna.
b. 3G EVDO or 2G CDMA networks require a ‘C-E’ type
antenna.
c. 3G WCDMA/HSPA+ networks requires a ‘W’ type
antenna.
Figure 3-4. The ‘W’ antenna matches a HSPA+ SIM card.
 IR900 supports a primary and backup antenna. The primary antenna is
marked ANT, while the backup antenna is marked AUX.
 It is preferable to use the ANT primary antenna. Connect an additional
backup antenna when the signal is weak.

11 / 33
3.5 Power Supply Installation
1. Before proceeding, insert the power terminal into the DC power
plug.
2. Loosen the lockdown screws.
3. Note which side of the terminal is positive and which side is
negative.
4. Find the leads from the DC power source and insert the lead wires.
5. Finally, tighten the lock-down screws by turning them clockwise.
Figure 3-5-1 The DC power terminal
Figure 3-5-2 DC Power.
3.6 Ground Terminal Installation
To ground the device, follow these steps:
1. Loosen the grounding screw.
2. Connect a grounding wire to the grounding screw.
3. Tighten the ground screw.
In order to improve radiation protection and ESD resistance,
equipment must be grounded. The grounding method will vary from site to
site.
If users insert the leads into the wrong hole, the router will not start and
the user must switch the wires.

12 / 33
3.7 Ethernet Connection
 Plug one end of an Ethernet CAT5e cable into the FE 0/2 port.
 Plug the other end into a PC.
Figure 3-7, Ethernet.

13 / 33
3.8 Serial and IO Interface
The serial, IO and relay interfaces are used to connect PLCs and other
industrial devices. IR900 provide two serial interface modes: RS232 and
RS485.
To begin connecting the serial port, first obtain:
A green elbow terminator
A small flat-head screwdriver
Light duty copper wire
1. For RS232, connect these wires:
a. Rx
b. Tx
c. GND
2. For RS485, attach:
a. A (Non-inverting)
b. B (Inverting)
c. GND (optional)
3. To connect the IO interface:
a. ‘IN’ represents digital input
b. COM represents the ground
4. RELAY interface
a. ‘NC’ represents relay output
b. COM represents the ground
Tighten the lockdown screws.
Figure 3-8, Serial Pinout

14 / 33
Many users connect the lead wires into the wrong serial ports.
If the PLC is not properly connected, try rewiring the serial port.
4. Access the Web Interface
4.1 Set the PC’s IP address
1. Before starting, disconnect from any VPNs or proxies and
temporarily disable the computers wireless interface.
2. Open the Control Panel and click View network status.
Figure 4-1-1, Control Panel
3. Click the Ethernet or Local area network button.
Figure 4-1-2, Network Center

15 / 33
4. Click the Properties button to enter the window “Local Connection
Properties.”
Figure 4-1-3, Ethernet Status
5. Select the text box “Internet Protocol Version 4 (TCP/IPv4),” and click
Properties.
Figure 4-1-4, IP Settings

16 / 33
6. Set the IP address to 192.168.2.50 (or any IP from the range of
192.168.2.3 – 192.168.2.254)
7. Set the subnet mask to 255.255.255.0
8. Set the gateway to 192.168.2.1
9. Press OK and exit all windows to save.
Figure 4-1-5, IPv4 Settings
10. Ping 192.168.2.1 to make sure the PC is connected.
c. If it does not connect, be sure to:
i. Disconnect from any proxy servers or VPNs.
ii. Check the Ethernet link lights and cables.
iii. Check for power on all the devices
iv. Check the IPv4 settings on the PC
Figure 4-1-6, Ping 8.8.8.8

17 / 33
4.2 Log into the Web interface.
1. To begin configuring the IR900, open your preferred browser.
2. Type 192.168.2.1 into the address bar and press enter.
a. Username: adm
b. Password: 123456
3. The web interface controls all the IG601’s features.
Figure 4-2, Web login.
4.3 Set the Language to English
Some customers may purchase an IR900 with a default languages other than
English. To change the interface language follow these steps:
1. Click on the far top-left button: System.
2. Click on the first drop-down menu item. Basic Setup.
Figure 4-3-1

18 / 33
3. Click on the drop-down menu and select English, Ingles, or 英语.
4. Click the bottom-left button, Apply.
Figure 4-3-2

19 / 33
5. Basic Configuration
5.1 Cellular Settings
5.1.1 Find the SIM settings
 Search for the SIM card’s settings in your favorite search engine.
 Save these settings for later.
 Many GSM cards will require an APN like ‘epc.t-mobile,’ with a blank
username and password.
Figure 5-1-1

20 / 33
5.1.2 Enter the Cell Network Settings.
To enter the correct SIM settings:
 Open the web interface by typing 192.168.2.1 into the browser’s
address bar, as shown in chapter 4.
 Navigate to Network >> Cellular on the left sidebar.
 Press the Cellular tab on the top.
 Enter the SIM card settings under ‘Profile.’
 Make sure that SIM 1 is enabled, not SIM 2.
 Click Add
 Press Apply and Save
Figure 5-1-2