InstantPot duo plus Guide

Important Safeguards
Care & Cleaning
Troubleshooting
Warranty
Contact Information
Safety,
Maintenance
& Warranty
Full Manual, How to Videos and Recipes available online at instantpotME.com
Register your product today at instantpotME.com
DUOTM PLUS
Multi-Use Pressure Cooker
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1
IMPORTANT SAFEGUARDS
Read this manual carefully and completely, and retain for future reference.
Failure to adhere to safety instructions may result in serious injury.
WARNING
When using electrical appliances, basic safety precautions should always be followed:
1. READ THE GETTING STARTED GUIDE AND ALL INSTRUCTIONS,
SAFEGUARDS AND WARNINGS BEFORE OPERATING THE APPLIANCE.
FAILURE TO FOLLOW THESE SAFEGUARDS AND INSTRUCTIONS MAY
RESULT IN INJURY AND/OR PROPERTY DAMAGE.
2. Do not let children near the pressure cooker when in use. Children shall
not play with the appliance.
3. Do not put the pressure cooker into a heated oven.
4. Move the pressure cooker under pressure with the greatest care. Do
not touch hot surfaces. Use the handles and knobs. If necessary, use
protection.
5. Do not use the pressure cooker for a purpose other than the one for
which it is intended.
6. This appliance cooks under pressure. Scalds may result from
inappropriate use of the pressure cooker. Make sure that the cooker
is properly closed before applying heat. Refer to the “Getting Started
Guide”.
7. Never force open the pressure cooker. Do not open before making sure
that its internal pressure has completely dropped. Refer to the “Getting
Started Guide”.
8. Never use your pressure cooker without adding water, this would
seriously damage it.
9. Donotllthecookerbeyond2/3ofitscapacity.Whencookingfoodstuffs
which expand during cooking, such as rice or dehydrated vegetables, do
notllthecookertomorethanhalfofitscapacity.
10. Use the appropriate heat source(s) according to the “Getting Started
Guide”.
11. After cooking meat with a skin (such as ox tongue), which may swell under
the effect of pressure, do not prick the meat while the skin is swollen; you
might be scalded.
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2
IMPORTANT SAFEGUARDSIMPORTANT SAFEGUARDS
Read this manual carefully and completely, and retain for future reference.
Failure to adhere to safety instructions may result in serious injury.
WARNING
12. The heating element surface is subject to residual heat after use, do not
touch.
13. When cooking doughy food, gently shake the cooker before opening the
lid to avoid food ejection.
14. Before each use, check that the valves are not obstructed. Refer to the
“Getting Started Guide”.
15. Never use the pressure cooker in its pressurized mode for deep or
shallow frying of food.
16. Do not tamper with any of the safety systems beyond the maintenance
instructionsspeciedintheinstructionsforuse.
17. Only use the Instant Pot spare parts and accessories in accordance with
the relevant model. In particular, use a body and a lid from the same
manufacturer indicated as being compatible.
18. Do not operate any appliance with a damaged cord or plug or after
the appliance malfunctions or has been damaged in any manner. If the
supply cord is damaged, users should contact Customer Care for further
assistance.
19. For household use only. Not intended for commercial or outdoor use.
20. Be aware that certain foods, such as apple sauce, cranberries, pearl
barley, oatmeal or other cereals, split peas, noodles, macaroni, rhubarb,
or spaghetti can foam, froth and clog the steam release. These foods
should not be cooked under pressure cooking settings unless as directed
in Instant Pot cooker recipes.
21. This appliance should not be used by children; by individuals whose
physical, sensory or mental abilities prevent safe use of the appliance; or
by individuals with limited knowledge of how to use a pressure cooker.
Close supervision is needed when using this appliance near these
individuals.
22. The appliance is not intended to be operated by means of an external
timer or a separate remote-control system.
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3
IMPORTANT SAFEGUARDS
Read this manual carefully and completely, and retain for future reference.
Failure to adhere to safety instructions may result in serious injury.
WARNING
23. Do not immerse the cooker base in water. To protect against electrical
shock, do not immerse the cord, power plug, or cooker base in any liquid.
24. Always make sure the sealing ring is completely set in the groove on the
inside of the sealing ring rack.
25. Avoid spillage on the connector.
SAVE THESE INSTRUCTIONS.
NOTICE
THE FAILURE TO FOLLOW ANY OF THE IMPORTANT SAFEGUARDS AND THE IMPORTANT INSTRUCTIONS
FOR SAFE USE IS A MISUSE OF YOUR APPLIANCE THAT CAN VOID YOUR WARRANTY AND CREATE THE RISK
OF SERIOUS INJURY.
WARNING
Electrical shock hazard. Use grounded outlet only. DO NOT remove ground. DO NOT use an adapter. DO NOT use an
extension cord. Failure to follow instructions can cause electrical shock and/or death.
WARNING
To avoid injury, read and understand instruction manual before using this machine.
Special Cord Set Instructions
As per safety requirements, a short power supply cord is provided to reduce the hazards
resulting from grabbing, entanglement and tripping.
This appliance has a 3-prong grounding plug. To reduce the risk of electric shock, plug the
power cord into a grounded (earthed) electrical outlet that is easily accessible.
Model: Duo Plus Mini
Model: Duo Plus 60
Model: Duo Plus 80
700W
1000W
1200W
220-240V
~ 50/60Hz
220-240V
~ 50/60Hz
220-240V
~ 50/60Hz
3 Quart / 3 Litres
6 Quart / 5.7 Litres
8 Quart / 8 Litres
8.80 lbs
3.99 kg
12.35 lbs
5.60kg
15.57 lbs
7.06 kg
in: 11.5L x 10.2W x 10.9H
cm: 29.2L x 25.9W x 27.9H
in: 13.4L x 12.2W x 12.9H
cm: 33.5L x 31W x 33H
in: 14.8L x 13.5W x 14.5H
cm: 37.6L x 34.3W x 36.8H
Product Specifications
The models listed here may not be available in all countries. For a complete list of sizes and colors, visit
instantpotME.com.
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4
Unplug your Instant Pot and let it cool before cleaning. Let all surfaces dry thoroughly
before use.
Part Instruction Cleaning Method
Accessories
• Steam Rack
• Condensation Collector
• Wash after each use.
• Never use harsh chemical detergents, powders or scouring
pads on accessories.
• For dishwasher, place on top rack.
• Empty and rinse condensation collector after each use.
Dishwasher Safe &
Hand Washable
Lid & Parts
• Anti-Block Shield
• Sealing Rings
• Steam Release Valve
• Float Valve Silicone Cap
• Wash after each use with hot water and mild dish soap and
allow to air dry, or place in top rack of dishwasher.
• Remove all small parts from lid before washing.
• With steam release valve and anti-block shield removed,
clean interior of steam release pipe to prevent clogging.
• To drain water from the lid after dishwashing, grasp the lid
handle and hold the lid vertically over a sink, then turn it
360°— such as turning a steering wheel.
• After cleaning, store the lid upside down on the
cooker base.
• Store sealing rings in a well-ventilated area to decrease
residualodorofavorfulmeals.Toeliminateodors,add
1 cup (8 oz / 250 mL) water and 1 cup (8 oz / 250 mL)
white vinegar to inner pot, and run Pressure Cook for 5-10
minutes, then QR pressure.
Inner Pot
• More acute hard water staining may require a vinegar
dampened sponge and some scrubbing to remove.
If there is tough or burned food residue at the bottom,
soak in hot water for a few hours for easy cleaning.
• Wash after each use.
• Ensure all exterior surfaces are dry before placing in
cooker base.
Detachable Power Cord
(3 & 6 Quart Only)
• Use a barely-damp cloth to wipe any particles off
power cord.
Damp Wash Only
Cooker Base
• Wipe the inside of the outer pot as well as the
condensation rim with a barely-damp cloth, and allow
to air dry.
• Clean cooker base and control panel with a soft,
barely-damp cloth or sponge.
Care & Cleaning
WARNING
Ensure heating element
remains dry at all times.
Do not immerse cooker
base in water or attempt to
cycle through dishwasher.
Do not submerge power cord at
any time.
Do not wet prongs of
power cord.
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5
Register your product today at instantpotME.com
Problem Possible Reason Solution
Difculty
closing lid
Sealing ring not properly installed Reposition sealing ring, ensure it is snug behind
sealing ring rack.
Float valve in the popped-up position Gentlypresstheoatvalvedownwardwithalong
utensil.
Contents in cooker are still hot
Press quick release button down until it clicks into
“Vent” position, then lower lid onto cooker base
slowly, allowing heat to dissipate.
Difculty
opening lid
Pressure inside the cooker
Release pressure according to recipe; only open lid
afteroatvalvehasdroppeddown.
WARNING Contents may be under pressure;
to avoid scalding injury, do not attempt to force
lid open.
Float valve stuck at the popped-up
position due to food debris or residue
Ensure steam is completely released by quick
releasingpressure,thenpressoatvalvegentlywitha
long utensil.
Openlidcautiouslyandthoroughlycleanoatvalve,
surrounding area, and lid before next use.
Inner pot is
stuck to lid
when cooker is
opened
Cooling of inner pot may create suction,
causing inner pot to adhere to the lid
To release the vacuum, press quick release button
down until it clicks into “Vent” position.
Steam leaks
from side of lid
No sealing ring in lid Install sealing ring.
Sealing ring damaged or not properly
installed Replace sealing ring.
Food debris attached to sealing ring Remove sealing ring and clean thoroughly.
Lid not closed properly Open, then close lid.
Sealing ring rack is warped or off-centre Remove sealing ring from lid, check sealing ring rack
for bends or warps. Contact Customer Care.*
Inner pot rim may be misshapen Check for deformation and contact Customer Care.*
Float valve
does not rise
Fooddebrisonoatvalveoroatvalve
silicone cap
Removeoatvalvefromlidandcleanthoroughly;
perform “Initial Test Run” to check for function and
recordndings.ContactCustomerCare.*
Too little liquid in the inner pot
Check for scorching on bottom of inner pot. Add
thin, water-based liquid to the inner pot according to
its size:
6 Quart - 1 1/2 cups / 8 Quart - 2 cups
Float valve silicone cap damaged or
missing Installorreplaceoatvalve.
Float valve obstructed by lid-locking
mechanism
Tapoatvalvewithalongutensil.Iftheoatvalve
does not drop, turn the cooker off.
Contact Customer Care.*
No heat in the inner pot Perform “Initial Test Run” to check for function and
recordndings.ContactCustomerCare.*
Inner pot base may be damaged Perform “Initial Test Run” to check for function and
recordndings.ContactCustomerCare.*
Troubleshooting
* Contact Customer Care at [email protected] or instantpotME.com
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6
Minor steam
leaking/hissing
from steam
release valve
during cook
cycle
Quick release button not in
“Seal” position
Flick quick release button to ensure it is in the
“Seal” position.
Cooker is regulating excess pressure This is normal; no action required.
Steam gushes
from steam
release valve
when quick
release button
is in “Seal”
position
Not enough liquid in the inner pot
Add thin, water-based liquid to the inner pot
according to its size:
6 Quart - 1 1/2 cups / 8 Quart - 2 cups
Pressure sensor control failure Contact Customer Care.*
Steam release valve not seated properly Flick quick release button to ensure it is in the
“Seal” position.
Display remains
blank after
connecting the
power cord
Bad power connection or no power
Inspect power cord for damage. If damage is noticed,
contact Customer Care.*
Check outlet to ensure it is powered.
Cooker’s electrical fuse has blown Contact Customer Care.*
Error code
appears on
display and
cooker beeps
continuously
C1
C2
C6
C6H
C6L
Faulty sensor Contact Customer Care.*
C5
Temperature is too high
because inner pot is not
placed in the cooker base
Press Cancel and wait for heating element to cool;
ensure there are no foreign objects in cooker base;
insert or reposition inner pot in cooker base and re-
enter commands.
Temperature is too high
because there is no water in
inner pot
Check for scorching on bottom of inner pot. Add
thin, water-based liquid to the inner pot according to
its size:
6 Quart - 1 1/2 cups / 8 Quart - 2 cups
C7
or
NoPr
Heat element has failed Contact Customer Care*
Not enough liquid
Add thin, water-based liquid to the inner pot
according to its size:
6 Quart - 1 1/2 cups / 8 Quart - 2 cups
Quick release button is in
the “Vent” position
Flick quick release button to ensure it is in the
“Seal” position.
Lid
Lid is not in the correct
position for the
selected program
Open and close the lid.
Do not use a lid when using Sauté.
OvHt /
Burn /
Food burn
High temperature detected
at bottom of inner pot;
cooker automatically
reduces temperature to
avoid overheating
Starch deposits at the bottom of the inner pot may
have blocked heat dissipation.
Turn the cooker off, release pressure according to
the recipe, and inspect the bottom of the inner pot.
PrSE
Pressure has accumulated
during a non-pressure
cooking program
Press quick release button down until it clicks into
“Vent” position.
Occasional
clicking or light
cracking sound
The sound of power switching and
expanding pressure board when
changing temperatures
This is normal; no action needed.
Bottom of the inner pot is wet
Wipe exterior surfaces of inner pot. Ensure
heating element is dry before inserting inner pot
into cooker base.
Troubleshooting
Any other servicing should be performed by an authorized service representative.
* Contact Customer Care at [email protected] or instantpotME.com
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7
Warranty
Limited Warranty
This Limited Warranty is effective for one year from the date of original consumer purchase. Proof of original
purchase date and, if requested by an authorized representative of Instant Brands Inc. (“Instant Brands”), return of
your appliance, is required to obtain service under this Limited Warranty. Provided that this appliance is operated
and maintained in accordance with written instructions attached to or furnished with the appliance, Instant Brands
will, in its sole and exclusive discretion, either: (i) repair defects in materials or workmanship; or (ii) replace the
appliance. In the event that your appliance is replaced, the Limited Warranty on the replacement appliance will
expire 12 months from the date of original consumer purchase.
This Limited Warranty extends only to the original purchaser and use of the appliance
in the authorized region of purchase. This warranty does not cover units that are used
outside of the authorized region of purchase.
Any modication or attempted modication to your appliance may interfere with the safe operation of the
appliance and will void this Limited Warranty. This Limited Warranty does not apply in respect of any appliance
or any part thereof that has been altered or modied unless such alterations or modications were expressly
authorized by an Instant Brands representative.
Limitation and Exclusions
The liability of Instant Brands, if any, for any allegedly defective appliance or part shall in no circumstances exceed
the purchase price of a comparable replacement appliance.
This Limited Warranty does not cover:
1. Damage resulting from accident, alteration, misuse, abuse, neglect, unreasonable use, use contrary to the
operating instructions, normal wear and tear, commercial use, improper assembly, disassembly, failure to
provide reasonable and necessary maintenance, re, ood, acts of God or repair by anyone unless directed
by an Instant Brands Representative;
2. Repairs where your appliance is used for other than normal, personal use or when it is used in a manner that is
contrary to published user or operator instructions; or
3. Use of unauthorized parts and accessories, or repairs to parts and systems resulting from unauthorized
repairs or modications made to this appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by you.
Warranty
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8
Warranty
Disclaimer of Implied Warranties
EXCEPT AS EXPRESSLY PROVIDED HEREIN AND TO THE EXTENT PERMITTED BY LAW, INSTANT BRANDS MAKES
NO WARRANTIES, CONDITIONS OR REPRESENTATIONS, EXPRESS OR IMPLIED, BY STATUTE, USAGE, CUSTOM OF
TRADE OR OTHERWISE WITH RESPECT TO THE APPLIANCES OR PARTS COVERED BY THIS WARRANTY, INCLUDING
BUT NOT LIMITED TO, WARRANTIES, CONDITIONS, OR REPRESENTATIONS OF WORKMANSHIP, MERCHANTABILITY,
MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR DURABILITY.
Some states or provinces do not allow for the exclusion of implied warranties of merchantability or tness, so
this limitation may not apply to you. In these states and provinces, you have only the implied warranties that are
expressly required to be provided in accordance with applicable law.
Limitation of Remedies;
Exclusion of Incidental and Consequential Damage
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE APPLIANCE REPAIR OR
REPLACEMENT AS PROVIDED HEREIN. INSTANT BRANDS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE
APPLIANCE OR DAMAGES WITH RESPECT TO ANY ECONOMIC LOSS, PERSONAL INJURY, LOSS OF PROPERTY,
LOSS OF REVENUES OR PROFITS, LOSS OF ENJOYMENT OR USE, COSTS OF REMOVAL, INSTALLATION OR OTHER
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR KIND.
Warranty Registration and Warranty Service
Please visit http://instantpotME.com to register your new Instant Brands™ appliance
and validate your warranty within thirty (30) days of purchase. You will be asked to provide the store name, date
of purchase, model number (found on the back of your appliance) and serial number (found on the bottom of
your appliance) along with your name and email address. The registration will enable us to keep you up to date
with product developments, recipes and contact you in the unlikely event of a product safety notication. By
registering, you acknowledge that you have read and understand the instructions for use, and warnings set forth
in the accompanying instructions.
To obtain service under this warranty, please call the Customer Care Team at the listed
numbers on http://instantpotME.com, or contact the store from which you purchased
your appliance or the local distributor. If IPC is unable to resolve the problem, you
may be asked to send your appliance to the Appliance Service Department for quality
inspection.
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Instant Pot™ Free Recipe App & More
Service and Warranty in the GCC Region
Service Centers
All service should be handled locally by an Authorized Instant Pot Service Center. Contact the dealer from
whom the unit was purchased to obtain the name of the nearest Authorized Instant Pot Service Center.
GCC Distributors:
UAE:
4 Homes FZCO.
Jebel Ali South
P.O. Box 61379, Dubai, UAE
Telephone: [phone]
Aan Al Awan General Trading LLC
Gold & Diamond Park, Sheikh Zayed Road
P.O. Box 111380, Dubai, UAE
Telephone: [phone]
Saudi Arabia:
Aan Al Awan Marketing & Training LLC
Prince Sultan Bin Abdel Aziz Street, Rabwa
Quarter
P.O. Box 9994, Riyadh 11423, KSA
Telephone: [phone]
Kuwait:
Aan Al Awan General Trading LLC
Al Tilal Complex, Al Shuwaikh
P.O. Box 1112 Code 73762 Qurtuba, Kuwait
Telephone: [phone]
Bahrain:
Aan Al Awan Trading WLL
City Center, Seef Mall, Manama, Bahrain
Telephone: [phone]
Oman:
Aan Al Awan General Trading LLC
Noor Plaza, Madinat Sultan Qaboos
P.O. Box 1056, Postal Code 131, Muscat, Oman
Telephone: + 968-2-4605630
Qatar:
Tavola WLL
Royal Plaza Mall, Building 26, Street 343, Zone
38, Al Saad
P.O. Box 16463, Doha, Qatar
Telephone: [phone]
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Notes
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Notes
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Instant Brands Inc.
11 - 300 Earl Grey Dr., Suite 383
Ottawa, Ontario
K2T 1C1
Canada
Copyright © 2019 Instant Brands™ Inc
Register your product today at:
instantpotME.com
229-0105-02
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