Intelbras Twibi Giga User manual
Twibi Giga
8. Technical specications
Hardware
2 internal antennas of 3 dBi
1 WAN/LAN gigabit port
1 LAN gigabit port
Chipset Realtek®RTL8197FS+RTL8812BR+RTL8363
16 MB ash Memory
RAM memory 128 MB
Wireless parameters
Standards
IEEE 802.11ac/a/n 5 GHz
IEEE 802.11b/g/n 2.4 GHz
IEEE 802.11v/r (roaming)
Radio mode MU-MiMo
Beamforming
Frequency of operation 2.4 GHz
5 GHz
Bandwidth 2.4 GHz: 20, 40 MHz
5 GHz: 40, 80 MHz
Transmission rate 2.4 GHz: up to 300 Mbps
5 GHz: up to 867 Mbps
Channels of operation 2.4 GHz: 1-11 (Brazil)
5 GHz: 40
Maximum power
(E.I.R.P.)
2.4 GHz: 315 mW (25 dBm)
5 GHz: 315 mW (25 dBm)
Receiver sensitivity
at 2.4 GHz
802.11b 1 Mbps: -97 dBm
802.11n 20 MHz MCS7: -71 dBm
802.11n 40 MHz MCS7: -70 dBm
Receiver sensitivity
at 5 GHz
802.11a 6 Mbps: -92 dBm
802.11ac 80 MHz MCS9: -61 dBm
Security WPA2-PSK
Power supply
Input 100–240 V to 50/60 Hz
Output 12 V/1,5 A
Maximum power
consumption 18 W
Attention: this equipment is not entitled to protection from harmful
interference and shall not cause interference in duly authorized
systems.
Warranty term
It is expressly stated that this contractual warranty is given subject to
the following conditions:
Name of customer:
Signature of the customer:
Invoice no.:
Date of purchase:
Model: Serial no.:
Reseller:
1. All parts and components of the product are under warranty against possi-
ble manufacturing defects, which may present, for a period of 5 (ve) years
comprising 03 (three) months of legal warranty and 57 (fty seven) months
of contractual warranty –, counted from the date of purchase of the product
by the Consumer, as stated in the invoice of purchase of the product, which is
part of this Term throughout the national territory. This contractual warranty
includes the free exchange of parts and components that have a manufactu-
ring defect, including the expenses with the labor used in this repair. If there
is no manufacturing defect, but aw(s) from improper use, the Consumer will
bear these expenses.
2. The product installation must be done in accordance with the Product Ma-
nual and/or Installation Guide. If your product needs to be installed and
congured by a qualied technician, look for a suitable and specialized
professional, and the costs of these services are not included in the value
of the product.
3. If you notice a defect, you should immediately contact the nearest Au-
thorized Service listed by the manufacturer – only they are authorized to
examine and remedy the defect during the warranty period provided he-
rein. If this is not adhered to, this warranty will lose its validity, as it will be
characterized as the violation of the product.
4. In the event that the Customer requests home care, the Customer should
refer to the nearest Authorized Service for the technical visit fee. If the need
for withdrawal of the product is found, the expenses arising, such as trans-
portation and safety to and from the product, are under the responsibility
of the Consumer.
5. The warranty will totally lose its validity in the event of any of the following:
a) if the defect is not of manufacture, but caused by the Consumer or by
third parties alien to the manufacturer; b) if the damage to the product
comes from accidents, claims, agents of nature (lightning, oods, lands-
lides, etc.. ), humidity, mains voltage (overvoltage caused by accidents or
excessive mains uctuations), installation/use in disagreement with the
user manual or due to natural wear of parts, pieces and components; c) if
the product has been inuenced by chemical, electromagnetic, electrical or
animal (insects, etc.); d) if the product’s serial number has been tampered
with or erased; e) if the device has been violated.
6. This warranty does not cover loss of data, so it is recommended, if the
product is concerned, that the Consumer make a regular backup copy of
the data contained in the product.
7. Intelbras is not responsible for the installation of this product and also
for any attempts of fraud and/or sabotage on its products. Keep software
and application updates, if any, up to date, as well as network protections
necessary to protect against hackers. The equipment is under warranty
against aws within its normal conditions of use, and it is important to be
aware that, since it is an electronic equipment, it is not free from frauds and
scams that may interfere with its correct functioning.
8. After its useful life, the product must be delivered to an authorized techni-
cal assistance from Intelbras or directly to the environmentally appropriate
nal destination, avoiding environmental impacts and health. If you prefer,
the battery, as well as other unused Intelbras electronics, can be disposed
of at any Green Eletron collection point (electronic waste manager to which
we are associated). In case of doubt about the reverse logistics process,
please contact us by phone (48) 2106-0006 or 0800 704 2767 (Monday to
Friday from 8 am to 8 pm and on Saturdays from 8 am to 6 pm) or through
e -mail suporte@intelbras.com.br.
As these are the conditions of this Term of Additional Guarantee,
Intelbras S/A reserves the right to change the general, technical and
aesthetic characteristics of its products without prior notice.
The manufacturing process of this product is not covered by ISO
14001 requirements.
All images in this manual are illustrative.
App Store is a service mark of Apple Inc. GOOGLE is a registered trademark
of Google Inc. Realtek is a trademark of Realtek Semiconductor Corp.
Installation guide
01.20
Made in China
Customer Support: (48) 2106 0006
Forum: forum.intelbras.com.br
Support via chat: intelbras.com.br/suporte-tecnico
Customer Service: 0800 7042767
Where to buy? Who installs it? 0800 7245115
Imported to Brazil by: Intelbras S/A – Indústria de Telecomunicação Eletrônica Brasileira
Rodovia SC 281, km 4,5 – Sertão do Maruim – São José/SC – 88122-001
CNPJ 82.901.000/0014-41 – www.intelbras.com.br
1.Download the Wi-Fi Control Home app
Before you start installing Twibi, download the Wi-Fi Control Home
app in the App Store®or Google®Play.You can search for the app on
the store or read the QR Code below.
2.Connecting a Twibi to your modem
1. Connect one end of the network cable on your modem (LAN port)
and the other end on the Twibi’s WAN port;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet.
Internet
Modem
3.Connect your smartphone to Twibi
Go to your device’s Wi-Fi network list and search for the Twibi Wi-Fi
network. By default, the network has no password, just click on it
to connect.
Wi-Fi
4. Conguring Twibi
Open the Wi-Fi Control Home app and follow the steps to set up
your Twibi. When it is properly connected to the internet, the LED
will turn green.
LED
5. Adding another Twibi
1. Position the new Twibi up to 15 meters from another already ins-
talled Twibi;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet;
3. Hold on 1 minute until the product LED starts ashing in blue
color and open the Wi-Fi Control Home app. A screen should dis-
played informing you that a new Twibi has been found, click on
Allow to add Twibi to your network.
NS: XXXXXXXXXX
Note: if the screen above does not appear, click on Settings and then
on Add Twibi, follow the displayed steps to add the new Twibi to your
network.
6. Meaning of LED
Main
Twibi
Other
Twibis Meaning
Green Green Everything set! Connected to the internet and
excellent connection between Twibis
Green Yellow
If Twibi with the yellow LED is a little far away,
we recommend bringing it closer to another
Twibi
Green Pink If Twibi with the pink LED is too far away, we
recommend bringing it closer to another Twibi
Green Red If Twibi with the red LED is not able to connect
to another Twibi, get it closer to another Twibi
Flashing in
blue color
Flashing in
blue color
Your Internet has just disconnected, Twibi is trying
to connect to the internet again
Red Red Your Internet is not working, check your modem
and cable connection
Note: if you have not yet set up your Twibi, it will be ashing in blue color
for a period and then it will turn red. Follow the steps described here in
the guide to congure your Twibi.
7. Frequently asked questions
How do I restore a Twibi to
factory default?
Plug in the Twibi into the outlet and hold on
for it to start, grab the reset button for 10
seconds until the LED turns grey.
Can I add another Twibi?
We recommend using a maximum of 6 Twibis
for a good network performance, however,
more Twibis can be used. To add a new Twibi
to your network, just follow the steps of item
5. Adding another Twibi
How to access the web
management page?
Twibi does not have a web management
interface, all conguration is done using the
Wi-Fi Control Home app
What is the coverage area of
Twibi Giga?
Each Twibi Giga covers an area of up to 180
m². Add more modules if you want to cover a
larger area.
How many devices can I
connect to the Mesh system?
Twibi Giga’s Mesh system supports up to 60
devices.
Can I connect the Twibi Giga’s
Mesh system via cable?
Yes, Twibi Giga’s Mesh system allows you to
make the connection between Twibis via cable.
This connection is known as ethernet backhaul.
How can I clean my Twibi? We recommend cleaning Twibi with the
combination of damp cloth + neutral soap.
1.Download the Wi-Fi Control Home app
Before you start installing Twibi, download the Wi-Fi Control Home
app in the App Store®or Google®Play.You can search for the app on
the store or read the QR Code below.
2.Connecting a Twibi to your modem
1. Connect one end of the network cable on your modem (LAN port)
and the other end on the Twibi’s WAN port;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet.
Internet
Modem
3.Connect your smartphone to Twibi
Go to your device’s Wi-Fi network list and search for the Twibi Wi-Fi
network. By default, the network has no password, just click on it
to connect.
Wi-Fi
4. Conguring Twibi
Open the Wi-Fi Control Home app and follow the steps to set up
your Twibi. When it is properly connected to the internet, the LED
will turn green.
LED
5. Adding another Twibi
1. Position the new Twibi up to 15 meters from another already ins-
talled Twibi;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet;
3. Hold on 1 minute until the product LED starts ashing in blue
color and open the Wi-Fi Control Home app. A screen should dis-
played informing you that a new Twibi has been found, click on
Allow to add Twibi to your network.
NS: XXXXXXXXXX
Note: if the screen above does not appear, click on Settings and then
on Add Twibi, follow the displayed steps to add the new Twibi to your
network.
6. Meaning of LED
Main
Twibi
Other
Twibis Meaning
Green Green Everything set! Connected to the internet and
excellent connection between Twibis
Green Yellow
If Twibi with the yellow LED is a little far away,
we recommend bringing it closer to another
Twibi
Green Pink If Twibi with the pink LED is too far away, we
recommend bringing it closer to another Twibi
Green Red If Twibi with the red LED is not able to connect
to another Twibi, get it closer to another Twibi
Flashing in
blue color
Flashing in
blue color
Your Internet has just disconnected, Twibi is trying
to connect to the internet again
Red Red Your Internet is not working, check your modem
and cable connection
Note: if you have not yet set up your Twibi, it will be ashing in blue color
for a period and then it will turn red. Follow the steps described here in
the guide to congure your Twibi.
7. Frequently asked questions
How do I restore a Twibi to
factory default?
Plug in the Twibi into the outlet and hold on
for it to start, grab the reset button for 10
seconds until the LED turns grey.
Can I add another Twibi?
We recommend using a maximum of 6 Twibis
for a good network performance, however,
more Twibis can be used. To add a new Twibi
to your network, just follow the steps of item
5. Adding another Twibi
How to access the web
management page?
Twibi does not have a web management
interface, all conguration is done using the
Wi-Fi Control Home app
What is the coverage area of
Twibi Giga?
Each Twibi Giga covers an area of up to 180
m². Add more modules if you want to cover a
larger area.
How many devices can I
connect to the Mesh system?
Twibi Giga’s Mesh system supports up to 60
devices.
Can I connect the Twibi Giga’s
Mesh system via cable?
Yes, Twibi Giga’s Mesh system allows you to
make the connection between Twibis via cable.
This connection is known as ethernet backhaul.
How can I clean my Twibi? We recommend cleaning Twibi with the
combination of damp cloth + neutral soap.
1.Download the Wi-Fi Control Home app
Before you start installing Twibi, download the Wi-Fi Control Home
app in the App Store®or Google®Play.You can search for the app on
the store or read the QR Code below.
2.Connecting a Twibi to your modem
1. Connect one end of the network cable on your modem (LAN port)
and the other end on the Twibi’s WAN port;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet.
Internet
Modem
3.Connect your smartphone to Twibi
Go to your device’s Wi-Fi network list and search for the Twibi Wi-Fi
network. By default, the network has no password, just click on it
to connect.
Wi-Fi
4. Conguring Twibi
Open the Wi-Fi Control Home app and follow the steps to set up
your Twibi. When it is properly connected to the internet, the LED
will turn green.
LED
5. Adding another Twibi
1. Position the new Twibi up to 15 meters from another already ins-
talled Twibi;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet;
3. Hold on 1 minute until the product LED starts ashing in blue
color and open the Wi-Fi Control Home app. A screen should dis-
played informing you that a new Twibi has been found, click on
Allow to add Twibi to your network.
NS: XXXXXXXXXX
Note: if the screen above does not appear, click on Settings and then
on Add Twibi, follow the displayed steps to add the new Twibi to your
network.
6. Meaning of LED
Main
Twibi
Other
Twibis Meaning
Green Green Everything set! Connected to the internet and
excellent connection between Twibis
Green Yellow
If Twibi with the yellow LED is a little far away,
we recommend bringing it closer to another
Twibi
Green Pink If Twibi with the pink LED is too far away, we
recommend bringing it closer to another Twibi
Green Red If Twibi with the red LED is not able to connect
to another Twibi, get it closer to another Twibi
Flashing in
blue color
Flashing in
blue color
Your Internet has just disconnected, Twibi is trying
to connect to the internet again
Red Red Your Internet is not working, check your modem
and cable connection
Note: if you have not yet set up your Twibi, it will be ashing in blue color
for a period and then it will turn red. Follow the steps described here in
the guide to congure your Twibi.
7. Frequently asked questions
How do I restore a Twibi to
factory default?
Plug in the Twibi into the outlet and hold on
for it to start, grab the reset button for 10
seconds until the LED turns grey.
Can I add another Twibi?
We recommend using a maximum of 6 Twibis
for a good network performance, however,
more Twibis can be used. To add a new Twibi
to your network, just follow the steps of item
5. Adding another Twibi
How to access the web
management page?
Twibi does not have a web management
interface, all conguration is done using the
Wi-Fi Control Home app
What is the coverage area of
Twibi Giga?
Each Twibi Giga covers an area of up to 180
m². Add more modules if you want to cover a
larger area.
How many devices can I
connect to the Mesh system?
Twibi Giga’s Mesh system supports up to 60
devices.
Can I connect the Twibi Giga’s
Mesh system via cable?
Yes, Twibi Giga’s Mesh system allows you to
make the connection between Twibis via cable.
This connection is known as ethernet backhaul.
How can I clean my Twibi? We recommend cleaning Twibi with the
combination of damp cloth + neutral soap.
1.Download the Wi-Fi Control Home app
Before you start installing Twibi, download the Wi-Fi Control Home
app in the App Store®or Google®Play.You can search for the app on
the store or read the QR Code below.
2.Connecting a Twibi to your modem
1. Connect one end of the network cable on your modem (LAN port)
and the other end on the Twibi’s WAN port;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet.
Internet
Modem
3.Connect your smartphone to Twibi
Go to your device’s Wi-Fi network list and search for the Twibi Wi-Fi
network. By default, the network has no password, just click on it
to connect.
Wi-Fi
4. Conguring Twibi
Open the Wi-Fi Control Home app and follow the steps to set up
your Twibi. When it is properly connected to the internet, the LED
will turn green.
LED
5. Adding another Twibi
1. Position the new Twibi up to 15 meters from another already ins-
talled Twibi;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet;
3. Hold on 1 minute until the product LED starts ashing in blue
color and open the Wi-Fi Control Home app. A screen should dis-
played informing you that a new Twibi has been found, click on
Allow to add Twibi to your network.
NS: XXXXXXXXXX
Note: if the screen above does not appear, click on Settings and then
on Add Twibi, follow the displayed steps to add the new Twibi to your
network.
6. Meaning of LED
Main
Twibi
Other
Twibis Meaning
Green Green Everything set! Connected to the internet and
excellent connection between Twibis
Green Yellow
If Twibi with the yellow LED is a little far away,
we recommend bringing it closer to another
Twibi
Green Pink If Twibi with the pink LED is too far away, we
recommend bringing it closer to another Twibi
Green Red If Twibi with the red LED is not able to connect
to another Twibi, get it closer to another Twibi
Flashing in
blue color
Flashing in
blue color
Your Internet has just disconnected, Twibi is trying
to connect to the internet again
Red Red Your Internet is not working, check your modem
and cable connection
Note: if you have not yet set up your Twibi, it will be ashing in blue color
for a period and then it will turn red. Follow the steps described here in
the guide to congure your Twibi.
7. Frequently asked questions
How do I restore a Twibi to
factory default?
Plug in the Twibi into the outlet and hold on
for it to start, grab the reset button for 10
seconds until the LED turns grey.
Can I add another Twibi?
We recommend using a maximum of 6 Twibis
for a good network performance, however,
more Twibis can be used. To add a new Twibi
to your network, just follow the steps of item
5. Adding another Twibi
How to access the web
management page?
Twibi does not have a web management
interface, all conguration is done using the
Wi-Fi Control Home app
What is the coverage area of
Twibi Giga?
Each Twibi Giga covers an area of up to 180
m². Add more modules if you want to cover a
larger area.
How many devices can I
connect to the Mesh system?
Twibi Giga’s Mesh system supports up to 60
devices.
Can I connect the Twibi Giga’s
Mesh system via cable?
Yes, Twibi Giga’s Mesh system allows you to
make the connection between Twibis via cable.
This connection is known as ethernet backhaul.
How can I clean my Twibi? We recommend cleaning Twibi with the
combination of damp cloth + neutral soap.
1.Download the Wi-Fi Control Home app
Before you start installing Twibi, download the Wi-Fi Control Home
app in the App Store®or Google®Play.You can search for the app on
the store or read the QR Code below.
2.Connecting a Twibi to your modem
1. Connect one end of the network cable on your modem (LAN port)
and the other end on the Twibi’s WAN port;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet.
Internet
Modem
3.Connect your smartphone to Twibi
Go to your device’s Wi-Fi network list and search for the Twibi Wi-Fi
network. By default, the network has no password, just click on it
to connect.
Wi-Fi
4. Conguring Twibi
Open the Wi-Fi Control Home app and follow the steps to set up
your Twibi. When it is properly connected to the internet, the LED
will turn green.
LED
5. Adding another Twibi
1. Position the new Twibi up to 15 meters from another already ins-
talled Twibi;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet;
3. Hold on 1 minute until the product LED starts ashing in blue
color and open the Wi-Fi Control Home app. A screen should dis-
played informing you that a new Twibi has been found, click on
Allow to add Twibi to your network.
NS: XXXXXXXXXX
Note: if the screen above does not appear, click on Settings and then
on Add Twibi, follow the displayed steps to add the new Twibi to your
network.
6. Meaning of LED
Main
Twibi
Other
Twibis Meaning
Green Green Everything set! Connected to the internet and
excellent connection between Twibis
Green Yellow
If Twibi with the yellow LED is a little far away,
we recommend bringing it closer to another
Twibi
Green Pink If Twibi with the pink LED is too far away, we
recommend bringing it closer to another Twibi
Green Red If Twibi with the red LED is not able to connect
to another Twibi, get it closer to another Twibi
Flashing in
blue color
Flashing in
blue color
Your Internet has just disconnected, Twibi is trying
to connect to the internet again
Red Red Your Internet is not working, check your modem
and cable connection
Note: if you have not yet set up your Twibi, it will be ashing in blue color
for a period and then it will turn red. Follow the steps described here in
the guide to congure your Twibi.
7. Frequently asked questions
How do I restore a Twibi to
factory default?
Plug in the Twibi into the outlet and hold on
for it to start, grab the reset button for 10
seconds until the LED turns grey.
Can I add another Twibi?
We recommend using a maximum of 6 Twibis
for a good network performance, however,
more Twibis can be used. To add a new Twibi
to your network, just follow the steps of item
5. Adding another Twibi
How to access the web
management page?
Twibi does not have a web management
interface, all conguration is done using the
Wi-Fi Control Home app
What is the coverage area of
Twibi Giga?
Each Twibi Giga covers an area of up to 180
m². Add more modules if you want to cover a
larger area.
How many devices can I
connect to the Mesh system?
Twibi Giga’s Mesh system supports up to 60
devices.
Can I connect the Twibi Giga’s
Mesh system via cable?
Yes, Twibi Giga’s Mesh system allows you to
make the connection between Twibis via cable.
This connection is known as ethernet backhaul.
How can I clean my Twibi? We recommend cleaning Twibi with the
combination of damp cloth + neutral soap.
1.Download the Wi-Fi Control Home app
Before you start installing Twibi, download the Wi-Fi Control Home
app in the App Store®or Google®Play.You can search for the app on
the store or read the QR Code below.
2.Connecting a Twibi to your modem
1. Connect one end of the network cable on your modem (LAN port)
and the other end on the Twibi’s WAN port;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet.
Internet
Modem
3.Connect your smartphone to Twibi
Go to your device’s Wi-Fi network list and search for the Twibi Wi-Fi
network. By default, the network has no password, just click on it
to connect.
Wi-Fi
4. Conguring Twibi
Open the Wi-Fi Control Home app and follow the steps to set up
your Twibi. When it is properly connected to the internet, the LED
will turn green.
LED
5. Adding another Twibi
1. Position the new Twibi up to 15 meters from another already ins-
talled Twibi;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet;
3. Hold on 1 minute until the product LED starts ashing in blue
color and open the Wi-Fi Control Home app. A screen should dis-
played informing you that a new Twibi has been found, click on
Allow to add Twibi to your network.
NS: XXXXXXXXXX
Note: if the screen above does not appear, click on Settings and then
on Add Twibi, follow the displayed steps to add the new Twibi to your
network.
6. Meaning of LED
Main
Twibi
Other
Twibis Meaning
Green Green Everything set! Connected to the internet and
excellent connection between Twibis
Green Yellow
If Twibi with the yellow LED is a little far away,
we recommend bringing it closer to another
Twibi
Green Pink If Twibi with the pink LED is too far away, we
recommend bringing it closer to another Twibi
Green Red If Twibi with the red LED is not able to connect
to another Twibi, get it closer to another Twibi
Flashing in
blue color
Flashing in
blue color
Your Internet has just disconnected, Twibi is trying
to connect to the internet again
Red Red Your Internet is not working, check your modem
and cable connection
Note: if you have not yet set up your Twibi, it will be ashing in blue color
for a period and then it will turn red. Follow the steps described here in
the guide to congure your Twibi.
7. Frequently asked questions
How do I restore a Twibi to
factory default?
Plug in the Twibi into the outlet and hold on
for it to start, grab the reset button for 10
seconds until the LED turns grey.
Can I add another Twibi?
We recommend using a maximum of 6 Twibis
for a good network performance, however,
more Twibis can be used. To add a new Twibi
to your network, just follow the steps of item
5. Adding another Twibi
How to access the web
management page?
Twibi does not have a web management
interface, all conguration is done using the
Wi-Fi Control Home app
What is the coverage area of
Twibi Giga?
Each Twibi Giga covers an area of up to 180
m². Add more modules if you want to cover a
larger area.
How many devices can I
connect to the Mesh system?
Twibi Giga’s Mesh system supports up to 60
devices.
Can I connect the Twibi Giga’s
Mesh system via cable?
Yes, Twibi Giga’s Mesh system allows you to
make the connection between Twibis via cable.
This connection is known as ethernet backhaul.
How can I clean my Twibi? We recommend cleaning Twibi with the
combination of damp cloth + neutral soap.
1.Download the Wi-Fi Control Home app
Before you start installing Twibi, download the Wi-Fi Control Home
app in the App Store®or Google®Play.You can search for the app on
the store or read the QR Code below.
2.Connecting a Twibi to your modem
1. Connect one end of the network cable on your modem (LAN port)
and the other end on the Twibi’s WAN port;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet.
Internet
Modem
3.Connect your smartphone to Twibi
Go to your device’s Wi-Fi network list and search for the Twibi Wi-Fi
network. By default, the network has no password, just click on it
to connect.
Wi-Fi
4. Conguring Twibi
Open the Wi-Fi Control Home app and follow the steps to set up
your Twibi. When it is properly connected to the internet, the LED
will turn green.
LED
5. Adding another Twibi
1. Position the new Twibi up to 15 meters from another already ins-
talled Twibi;
2. Connect the power supply to the Twibi and then plug it into the
electrical outlet;
3. Hold on 1 minute until the product LED starts ashing in blue
color and open the Wi-Fi Control Home app. A screen should dis-
played informing you that a new Twibi has been found, click on
Allow to add Twibi to your network.
NS: XXXXXXXXXX
Note: if the screen above does not appear, click on Settings and then
on Add Twibi, follow the displayed steps to add the new Twibi to your
network.
6. Meaning of LED
Main
Twibi
Other
Twibis Meaning
Green Green Everything set! Connected to the internet and
excellent connection between Twibis
Green Yellow
If Twibi with the yellow LED is a little far away,
we recommend bringing it closer to another
Twibi
Green Pink If Twibi with the pink LED is too far away, we
recommend bringing it closer to another Twibi
Green Red If Twibi with the red LED is not able to connect
to another Twibi, get it closer to another Twibi
Flashing in
blue color
Flashing in
blue color
Your Internet has just disconnected, Twibi is trying
to connect to the internet again
Red Red Your Internet is not working, check your modem
and cable connection
Note: if you have not yet set up your Twibi, it will be ashing in blue color
for a period and then it will turn red. Follow the steps described here in
the guide to congure your Twibi.
7. Frequently asked questions
How do I restore a Twibi to
factory default?
Plug in the Twibi into the outlet and hold on
for it to start, grab the reset button for 10
seconds until the LED turns grey.
Can I add another Twibi?
We recommend using a maximum of 6 Twibis
for a good network performance, however,
more Twibis can be used. To add a new Twibi
to your network, just follow the steps of item
5. Adding another Twibi
How to access the web
management page?
Twibi does not have a web management
interface, all conguration is done using the
Wi-Fi Control Home app
What is the coverage area of
Twibi Giga?
Each Twibi Giga covers an area of up to 180
m². Add more modules if you want to cover a
larger area.
How many devices can I
connect to the Mesh system?
Twibi Giga’s Mesh system supports up to 60
devices.
Can I connect the Twibi Giga’s
Mesh system via cable?
Yes, Twibi Giga’s Mesh system allows you to
make the connection between Twibis via cable.
This connection is known as ethernet backhaul.
How can I clean my Twibi? We recommend cleaning Twibi with the
combination of damp cloth + neutral soap.
Twibi Giga
8. Technical specications
Hardware
2 internal antennas of 3 dBi
1 WAN/LAN gigabit port
1 LAN gigabit port
Chipset Realtek®RTL8197FS+RTL8812BR+RTL8363
16 MB ash Memory
RAM memory 128 MB
Wireless parameters
Standards
IEEE 802.11ac/a/n 5 GHz
IEEE 802.11b/g/n 2.4 GHz
IEEE 802.11v/r (roaming)
Radio mode MU-MiMo
Beamforming
Frequency of operation 2.4 GHz
5 GHz
Bandwidth 2.4 GHz: 20, 40 MHz
5 GHz: 40, 80 MHz
Transmission rate 2.4 GHz: up to 300 Mbps
5 GHz: up to 867 Mbps
Channels of operation 2.4 GHz: 1-11 (Brazil)
5 GHz: 40
Maximum power
(E.I.R.P.)
2.4 GHz: 315 mW (25 dBm)
5 GHz: 315 mW (25 dBm)
Receiver sensitivity
at 2.4 GHz
802.11b 1 Mbps: -97 dBm
802.11n 20 MHz MCS7: -71 dBm
802.11n 40 MHz MCS7: -70 dBm
Receiver sensitivity
at 5 GHz
802.11a 6 Mbps: -92 dBm
802.11ac 80 MHz MCS9: -61 dBm
Security WPA2-PSK
Power supply
Input 100–240 V to 50/60 Hz
Output 12 V/1,5 A
Maximum power
consumption 18 W
Attention: this equipment is not entitled to protection from harmful
interference and shall not cause interference in duly authorized
systems.
Warranty term
It is expressly stated that this contractual warranty is given subject to
the following conditions:
Name of customer:
Signature of the customer:
Invoice no.:
Date of purchase:
Model: Serial no.:
Reseller:
1. All parts and components of the product are under warranty against possi-
ble manufacturing defects, which may present, for a period of 5 (ve) years
comprising 03 (three) months of legal warranty and 57 (fty seven) months
of contractual warranty –, counted from the date of purchase of the product
by the Consumer, as stated in the invoice of purchase of the product, which is
part of this Term throughout the national territory. This contractual warranty
includes the free exchange of parts and components that have a manufactu-
ring defect, including the expenses with the labor used in this repair. If there
is no manufacturing defect, but aw(s) from improper use, the Consumer will
bear these expenses.
2. The product installation must be done in accordance with the Product Ma-
nual and/or Installation Guide. If your product needs to be installed and
congured by a qualied technician, look for a suitable and specialized
professional, and the costs of these services are not included in the value
of the product.
3. If you notice a defect, you should immediately contact the nearest Au-
thorized Service listed by the manufacturer – only they are authorized to
examine and remedy the defect during the warranty period provided he-
rein. If this is not adhered to, this warranty will lose its validity, as it will be
characterized as the violation of the product.
4. In the event that the Customer requests home care, the Customer should
refer to the nearest Authorized Service for the technical visit fee. If the need
for withdrawal of the product is found, the expenses arising, such as trans-
portation and safety to and from the product, are under the responsibility
of the Consumer.
5. The warranty will totally lose its validity in the event of any of the following:
a) if the defect is not of manufacture, but caused by the Consumer or by
third parties alien to the manufacturer; b) if the damage to the product
comes from accidents, claims, agents of nature (lightning, oods, lands-
lides, etc.. ), humidity, mains voltage (overvoltage caused by accidents or
excessive mains uctuations), installation/use in disagreement with the
user manual or due to natural wear of parts, pieces and components; c) if
the product has been inuenced by chemical, electromagnetic, electrical or
animal (insects, etc.); d) if the product’s serial number has been tampered
with or erased; e) if the device has been violated.
6. This warranty does not cover loss of data, so it is recommended, if the
product is concerned, that the Consumer make a regular backup copy of
the data contained in the product.
7. Intelbras is not responsible for the installation of this product and also
for any attempts of fraud and/or sabotage on its products. Keep software
and application updates, if any, up to date, as well as network protections
necessary to protect against hackers. The equipment is under warranty
against aws within its normal conditions of use, and it is important to be
aware that, since it is an electronic equipment, it is not free from frauds and
scams that may interfere with its correct functioning.
8. After its useful life, the product must be delivered to an authorized techni-
cal assistance from Intelbras or directly to the environmentally appropriate
nal destination, avoiding environmental impacts and health. If you prefer,
the battery, as well as other unused Intelbras electronics, can be disposed
of at any Green Eletron collection point (electronic waste manager to which
we are associated). In case of doubt about the reverse logistics process,
please contact us by phone (48) 2106-0006 or 0800 704 2767 (Monday to
Friday from 8 am to 8 pm and on Saturdays from 8 am to 6 pm) or through
e -mail suporte@intelbras.com.br.
As these are the conditions of this Term of Additional Guarantee,
Intelbras S/A reserves the right to change the general, technical and
aesthetic characteristics of its products without prior notice.
The manufacturing process of this product is not covered by ISO
14001 requirements.
All images in this manual are illustrative.
App Store is a service mark of Apple Inc. GOOGLE is a registered trademark
of Google Inc. Realtek is a trademark of Realtek Semiconductor Corp.
Installation guide
01.20
Made in China
Customer Support: (48) 2106 0006
Forum: forum.intelbras.com.br
Support via chat: intelbras.com.br/suporte-tecnico
Support via e-mail: suporte@intelbras.com.br
Customer Service: 0800 7042767
Where to buy? Who installs it? 0800 7245115
Imported to Brazil by: Intelbras S/A – Indústria de Telecomunicação Eletrônica Brasileira
Rodovia SC 281, km 4,5 – Sertão do Maruim – São José/SC – 88122-001
CNPJ 82.901.000/0014-41 – www.intelbras.com.br
Twibi Giga
8. Technical specications
Hardware
2 internal antennas of 3 dBi
1 WAN/LAN gigabit port
1 LAN gigabit port
Chipset Realtek®RTL8197FS+RTL8812BR+RTL8363
16 MB ash Memory
RAM memory 128 MB
Wireless parameters
Standards
IEEE 802.11ac/a/n 5 GHz
IEEE 802.11b/g/n 2.4 GHz
IEEE 802.11v/r (roaming)
Radio mode MU-MiMo
Beamforming
Frequency of operation 2.4 GHz
5 GHz
Bandwidth 2.4 GHz: 20, 40 MHz
5 GHz: 40, 80 MHz
Transmission rate 2.4 GHz: up to 300 Mbps
5 GHz: up to 867 Mbps
Channels of operation 2.4 GHz: 1-11 (Brazil)
5 GHz: 40
Maximum power
(E.I.R.P.)
2.4 GHz: 315 mW (25 dBm)
5 GHz: 315 mW (25 dBm)
Receiver sensitivity
at 2.4 GHz
802.11b 1 Mbps: -97 dBm
802.11n 20 MHz MCS7: -71 dBm
802.11n 40 MHz MCS7: -70 dBm
Receiver sensitivity
at 5 GHz
802.11a 6 Mbps: -92 dBm
802.11ac 80 MHz MCS9: -61 dBm
Security WPA2-PSK
Power supply
Input 100–240 V to 50/60 Hz
Output 12 V/1,5 A
Maximum power
consumption 18 W
Attention: this equipment is not entitled to protection from harmful
interference and shall not cause interference in duly authorized
systems.
Warranty term
It is expressly stated that this contractual warranty is given subject to
the following conditions:
Name of customer:
Signature of the customer:
Invoice no.:
Date of purchase:
Model: Serial no.:
Reseller:
1. All parts and components of the product are under warranty against possi-
ble manufacturing defects, which may present, for a period of 5 (ve) years
comprising 03 (three) months of legal warranty and 57 (fty seven) months
of contractual warranty –, counted from the date of purchase of the product
by the Consumer, as stated in the invoice of purchase of the product, which is
part of this Term throughout the national territory. This contractual warranty
includes the free exchange of parts and components that have a manufactu-
ring defect, including the expenses with the labor used in this repair. If there
is no manufacturing defect, but aw(s) from improper use, the Consumer will
bear these expenses.
2. The product installation must be done in accordance with the Product Ma-
nual and/or Installation Guide. If your product needs to be installed and
congured by a qualied technician, look for a suitable and specialized
professional, and the costs of these services are not included in the value
of the product.
3. If you notice a defect, you should immediately contact the nearest Au-
thorized Service listed by the manufacturer – only they are authorized to
examine and remedy the defect during the warranty period provided he-
rein. If this is not adhered to, this warranty will lose its validity, as it will be
characterized as the violation of the product.
4. In the event that the Customer requests home care, the Customer should
refer to the nearest Authorized Service for the technical visit fee. If the need
for withdrawal of the product is found, the expenses arising, such as trans-
portation and safety to and from the product, are under the responsibility
of the Consumer.
5. The warranty will totally lose its validity in the event of any of the following:
a) if the defect is not of manufacture, but caused by the Consumer or by
third parties alien to the manufacturer; b) if the damage to the product
comes from accidents, claims, agents of nature (lightning, oods, lands-
lides, etc.. ), humidity, mains voltage (overvoltage caused by accidents or
excessive mains uctuations), installation/use in disagreement with the
user manual or due to natural wear of parts, pieces and components; c) if
the product has been inuenced by chemical, electromagnetic, electrical or
animal (insects, etc.); d) if the product’s serial number has been tampered
with or erased; e) if the device has been violated.
6. This warranty does not cover loss of data, so it is recommended, if the
product is concerned, that the Consumer make a regular backup copy of
the data contained in the product.
7. Intelbras is not responsible for the installation of this product and also
for any attempts of fraud and/or sabotage on its products. Keep software
and application updates, if any, up to date, as well as network protections
necessary to protect against hackers. The equipment is under warranty
against aws within its normal conditions of use, and it is important to be
aware that, since it is an electronic equipment, it is not free from frauds and
scams that may interfere with its correct functioning.
8. After its useful life, the product must be delivered to an authorized techni-
cal assistance from Intelbras or directly to the environmentally appropriate
nal destination, avoiding environmental impacts and health. If you prefer,
the battery, as well as other unused Intelbras electronics, can be disposed
of at any Green Eletron collection point (electronic waste manager to which
we are associated). In case of doubt about the reverse logistics process,
please contact us by phone (48) 2106-0006 or 0800 704 2767 (Monday to
Friday from 8 am to 8 pm and on Saturdays from 8 am to 6 pm) or through
e -mail suporte@intelbras.com.br.
As these are the conditions of this Term of Additional Guarantee,
Intelbras S/A reserves the right to change the general, technical and
aesthetic characteristics of its products without prior notice.
The manufacturing process of this product is not covered by ISO
14001 requirements.
All images in this manual are illustrative.
App Store is a service mark of Apple Inc. GOOGLE is a registered trademark
of Google Inc. Realtek is a trademark of Realtek Semiconductor Corp.
Installation guide
01.20
Made in China
Customer Support: (48) 2106 0006
Forum: forum.intelbras.com.br
Support via chat: intelbras.com.br/suporte-tecnico
Support via e-mail: suporte@intelbras.com.br
Customer Service: 0800 7042767
Where to buy? Who installs it? 0800 7245115
Imported to Brazil by: Intelbras S/A – Indústria de Telecomunicação Eletrônica Brasileira
Rodovia SC 281, km 4,5 – Sertão do Maruim – São José/SC – 88122-001
CNPJ 82.901.000/0014-41 – www.intelbras.com.br
Twibi Giga
8. Technical specications
Hardware
2 internal antennas of 3 dBi
1 WAN/LAN gigabit port
1 LAN gigabit port
Chipset Realtek®RTL8197FS+RTL8812BR+RTL8363
16 MB ash Memory
RAM memory 128 MB
Wireless parameters
Standards
IEEE 802.11ac/a/n 5 GHz
IEEE 802.11b/g/n 2.4 GHz
IEEE 802.11v/r (roaming)
Radio mode MU-MiMo
Beamforming
Frequency of operation 2.4 GHz
5 GHz
Bandwidth 2.4 GHz: 20, 40 MHz
5 GHz: 40, 80 MHz
Transmission rate 2.4 GHz: up to 300 Mbps
5 GHz: up to 867 Mbps
Channels of operation 2.4 GHz: 1-11 (Brazil)
5 GHz: 40
Maximum power
(E.I.R.P.)
2.4 GHz: 315 mW (25 dBm)
5 GHz: 315 mW (25 dBm)
Receiver sensitivity
at 2.4 GHz
802.11b 1 Mbps: -97 dBm
802.11n 20 MHz MCS7: -71 dBm
802.11n 40 MHz MCS7: -70 dBm
Receiver sensitivity
at 5 GHz
802.11a 6 Mbps: -92 dBm
802.11ac 80 MHz MCS9: -61 dBm
Security WPA2-PSK
Power supply
Input 100–240 V to 50/60 Hz
Output 12 V/1,5 A
Maximum power
consumption 18 W
Attention: this equipment is not entitled to protection from harmful
interference and shall not cause interference in duly authorized
systems.
Warranty term
It is expressly stated that this contractual warranty is given subject to
the following conditions:
Name of customer:
Signature of the customer:
Invoice no.:
Date of purchase:
Model: Serial no.:
Reseller:
1. All parts and components of the product are under warranty against possi-
ble manufacturing defects, which may present, for a period of 5 (ve) years
comprising 03 (three) months of legal warranty and 57 (fty seven) months
of contractual warranty –, counted from the date of purchase of the product
by the Consumer, as stated in the invoice of purchase of the product, which is
part of this Term throughout the national territory. This contractual warranty
includes the free exchange of parts and components that have a manufactu-
ring defect, including the expenses with the labor used in this repair. If there
is no manufacturing defect, but aw(s) from improper use, the Consumer will
bear these expenses.
2. The product installation must be done in accordance with the Product Ma-
nual and/or Installation Guide. If your product needs to be installed and
congured by a qualied technician, look for a suitable and specialized
professional, and the costs of these services are not included in the value
of the product.
3. If you notice a defect, you should immediately contact the nearest Au-
thorized Service listed by the manufacturer – only they are authorized to
examine and remedy the defect during the warranty period provided he-
rein. If this is not adhered to, this warranty will lose its validity, as it will be
characterized as the violation of the product.
4. In the event that the Customer requests home care, the Customer should
refer to the nearest Authorized Service for the technical visit fee. If the need
for withdrawal of the product is found, the expenses arising, such as trans-
portation and safety to and from the product, are under the responsibility
of the Consumer.
5. The warranty will totally lose its validity in the event of any of the following:
a) if the defect is not of manufacture, but caused by the Consumer or by
third parties alien to the manufacturer; b) if the damage to the product
comes from accidents, claims, agents of nature (lightning, oods, lands-
lides, etc.. ), humidity, mains voltage (overvoltage caused by accidents or
excessive mains uctuations), installation/use in disagreement with the
user manual or due to natural wear of parts, pieces and components; c) if
the product has been inuenced by chemical, electromagnetic, electrical or
animal (insects, etc.); d) if the product’s serial number has been tampered
with or erased; e) if the device has been violated.
6. This warranty does not cover loss of data, so it is recommended, if the
product is concerned, that the Consumer make a regular backup copy of
the data contained in the product.
7. Intelbras is not responsible for the installation of this product and also
for any attempts of fraud and/or sabotage on its products. Keep software
and application updates, if any, up to date, as well as network protections
necessary to protect against hackers. The equipment is under warranty
against aws within its normal conditions of use, and it is important to be
aware that, since it is an electronic equipment, it is not free from frauds and
scams that may interfere with its correct functioning.
8. After its useful life, the product must be delivered to an authorized techni-
cal assistance from Intelbras or directly to the environmentally appropriate
nal destination, avoiding environmental impacts and health. If you prefer,
the battery, as well as other unused Intelbras electronics, can be disposed
of at any Green Eletron collection point (electronic waste manager to which
we are associated). In case of doubt about the reverse logistics process,
please contact us by phone (48) 2106-0006 or 0800 704 2767 (Monday to
Friday from 8 am to 8 pm and on Saturdays from 8 am to 6 pm) or through
e -mail suporte@intelbras.com.br.
As these are the conditions of this Term of Additional Guarantee,
Intelbras S/A reserves the right to change the general, technical and
aesthetic characteristics of its products without prior notice.
The manufacturing process of this product is not covered by ISO
14001 requirements.
All images in this manual are illustrative.
App Store is a service mark of Apple Inc. GOOGLE is a registered trademark
of Google Inc. Realtek is a trademark of Realtek Semiconductor Corp.
Installation guide
01.20
Made in China
Customer Support: (48) 2106 0006
Forum: forum.intelbras.com.br
Support via chat: intelbras.com.br/suporte-tecnico
Support via e-mail: suporte@intelbras.com.br
Customer Service: 0800 7042767
Where to buy? Who installs it? 0800 7245115
Imported to Brazil by: Intelbras S/A – Indústria de Telecomunicação Eletrônica Brasileira
Rodovia SC 281, km 4,5 – Sertão do Maruim – São José/SC – 88122-001
CNPJ 82.901.000/0014-41 – www.intelbras.com.br
Twibi Giga
8. Technical specications
Hardware
2 internal antennas of 3 dBi
1 WAN/LAN gigabit port
1 LAN gigabit port
Chipset Realtek®RTL8197FS+RTL8812BR+RTL8363
16 MB ash Memory
RAM memory 128 MB
Wireless parameters
Standards
IEEE 802.11ac/a/n 5 GHz
IEEE 802.11b/g/n 2.4 GHz
IEEE 802.11v/r (roaming)
Radio mode MU-MiMo
Beamforming
Frequency of operation 2.4 GHz
5 GHz
Bandwidth 2.4 GHz: 20, 40 MHz
5 GHz: 40, 80 MHz
Transmission rate 2.4 GHz: up to 300 Mbps
5 GHz: up to 867 Mbps
Channels of operation 2.4 GHz: 1-11 (Brazil)
5 GHz: 40
Maximum power
(E.I.R.P.)
2.4 GHz: 315 mW (25 dBm)
5 GHz: 315 mW (25 dBm)
Receiver sensitivity
at 2.4 GHz
802.11b 1 Mbps: -97 dBm
802.11n 20 MHz MCS7: -71 dBm
802.11n 40 MHz MCS7: -70 dBm
Receiver sensitivity
at 5 GHz
802.11a 6 Mbps: -92 dBm
802.11ac 80 MHz MCS9: -61 dBm
Security WPA2-PSK
Power supply
Input 100–240 V to 50/60 Hz
Output 12 V/1,5 A
Maximum power
consumption 18 W
Attention: this equipment is not entitled to protection from harmful
interference and shall not cause interference in duly authorized
systems.
Warranty term
It is expressly stated that this contractual warranty is given subject to
the following conditions:
Name of customer:
Signature of the customer:
Invoice no.:
Date of purchase:
Model: Serial no.:
Reseller:
1. All parts and components of the product are under warranty against possi-
ble manufacturing defects, which may present, for a period of 5 (ve) years
comprising 03 (three) months of legal warranty and 57 (fty seven) months
of contractual warranty –, counted from the date of purchase of the product
by the Consumer, as stated in the invoice of purchase of the product, which is
part of this Term throughout the national territory. This contractual warranty
includes the free exchange of parts and components that have a manufactu-
ring defect, including the expenses with the labor used in this repair. If there
is no manufacturing defect, but aw(s) from improper use, the Consumer will
bear these expenses.
2. The product installation must be done in accordance with the Product Ma-
nual and/or Installation Guide. If your product needs to be installed and
congured by a qualied technician, look for a suitable and specialized
professional, and the costs of these services are not included in the value
of the product.
3. If you notice a defect, you should immediately contact the nearest Au-
thorized Service listed by the manufacturer – only they are authorized to
examine and remedy the defect during the warranty period provided he-
rein. If this is not adhered to, this warranty will lose its validity, as it will be
characterized as the violation of the product.
4. In the event that the Customer requests home care, the Customer should
refer to the nearest Authorized Service for the technical visit fee. If the need
for withdrawal of the product is found, the expenses arising, such as trans-
portation and safety to and from the product, are under the responsibility
of the Consumer.
5. The warranty will totally lose its validity in the event of any of the following:
a) if the defect is not of manufacture, but caused by the Consumer or by
third parties alien to the manufacturer; b) if the damage to the product
comes from accidents, claims, agents of nature (lightning, oods, lands-
lides, etc.. ), humidity, mains voltage (overvoltage caused by accidents or
excessive mains uctuations), installation/use in disagreement with the
user manual or due to natural wear of parts, pieces and components; c) if
the product has been inuenced by chemical, electromagnetic, electrical or
animal (insects, etc.); d) if the product’s serial number has been tampered
with or erased; e) if the device has been violated.
6. This warranty does not cover loss of data, so it is recommended, if the
product is concerned, that the Consumer make a regular backup copy of
the data contained in the product.
7. Intelbras is not responsible for the installation of this product and also
for any attempts of fraud and/or sabotage on its products. Keep software
and application updates, if any, up to date, as well as network protections
necessary to protect against hackers. The equipment is under warranty
against aws within its normal conditions of use, and it is important to be
aware that, since it is an electronic equipment, it is not free from frauds and
scams that may interfere with its correct functioning.
8. After its useful life, the product must be delivered to an authorized techni-
cal assistance from Intelbras or directly to the environmentally appropriate
nal destination, avoiding environmental impacts and health. If you prefer,
the battery, as well as other unused Intelbras electronics, can be disposed
of at any Green Eletron collection point (electronic waste manager to which
we are associated). In case of doubt about the reverse logistics process,
please contact us by phone (48) 2106-0006 or 0800 704 2767 (Monday to
Friday from 8 am to 8 pm and on Saturdays from 8 am to 6 pm) or through
e -mail suporte@intelbras.com.br.
As these are the conditions of this Term of Additional Guarantee,
Intelbras S/A reserves the right to change the general, technical and
aesthetic characteristics of its products without prior notice.
The manufacturing process of this product is not covered by ISO
14001 requirements.
All images in this manual are illustrative.
App Store is a service mark of Apple Inc. GOOGLE is a registered trademark
of Google Inc. Realtek is a trademark of Realtek Semiconductor Corp.
Installation guide
01.20
Made in China
Customer Support: (48) 2106 0006
Forum: forum.intelbras.com.br
Support via chat: intelbras.com.br/suporte-tecnico
Support via e-mail: suporte@intelbras.com.br
Customer Service: 0800 7042767
Where to buy? Who installs it? 0800 7245115
Imported to Brazil by: Intelbras S/A – Indústria de Telecomunicação Eletrônica Brasileira
Rodovia SC 281, km 4,5 – Sertão do Maruim – São José/SC – 88122-001
CNPJ 82.901.000/0014-41 – www.intelbras.com.br
Twibi Giga
8. Technical specications
Hardware
2 internal antennas of 3 dBi
1 WAN/LAN gigabit port
1 LAN gigabit port
Chipset Realtek®RTL8197FS+RTL8812BR+RTL8363
16 MB ash Memory
RAM memory 128 MB
Wireless parameters
Standards
IEEE 802.11ac/a/n 5 GHz
IEEE 802.11b/g/n 2.4 GHz
IEEE 802.11v/r (roaming)
Radio mode MU-MiMo
Beamforming
Frequency of operation 2.4 GHz
5 GHz
Bandwidth 2.4 GHz: 20, 40 MHz
5 GHz: 40, 80 MHz
Transmission rate 2.4 GHz: up to 300 Mbps
5 GHz: up to 867 Mbps
Channels of operation 2.4 GHz: 1-11 (Brazil)
5 GHz: 40
Maximum power
(E.I.R.P.)
2.4 GHz: 315 mW (25 dBm)
5 GHz: 315 mW (25 dBm)
Receiver sensitivity
at 2.4 GHz
802.11b 1 Mbps: -97 dBm
802.11n 20 MHz MCS7: -71 dBm
802.11n 40 MHz MCS7: -70 dBm
Receiver sensitivity
at 5 GHz
802.11a 6 Mbps: -92 dBm
802.11ac 80 MHz MCS9: -61 dBm
Security WPA2-PSK
Power supply
Input 100–240 V to 50/60 Hz
Output 12 V/1,5 A
Maximum power
consumption 18 W
Attention: this equipment is not entitled to protection from harmful
interference and shall not cause interference in duly authorized
systems.
Warranty term
It is expressly stated that this contractual warranty is given subject to
the following conditions:
Name of customer:
Signature of the customer:
Invoice no.:
Date of purchase:
Model: Serial no.:
Reseller:
1. All parts and components of the product are under warranty against possi-
ble manufacturing defects, which may present, for a period of 5 (ve) years
comprising 03 (three) months of legal warranty and 57 (fty seven) months
of contractual warranty –, counted from the date of purchase of the product
by the Consumer, as stated in the invoice of purchase of the product, which is
part of this Term throughout the national territory. This contractual warranty
includes the free exchange of parts and components that have a manufactu-
ring defect, including the expenses with the labor used in this repair. If there
is no manufacturing defect, but aw(s) from improper use, the Consumer will
bear these expenses.
2. The product installation must be done in accordance with the Product Ma-
nual and/or Installation Guide. If your product needs to be installed and
congured by a qualied technician, look for a suitable and specialized
professional, and the costs of these services are not included in the value
of the product.
3. If you notice a defect, you should immediately contact the nearest Au-
thorized Service listed by the manufacturer – only they are authorized to
examine and remedy the defect during the warranty period provided he-
rein. If this is not adhered to, this warranty will lose its validity, as it will be
characterized as the violation of the product.
4. In the event that the Customer requests home care, the Customer should
refer to the nearest Authorized Service for the technical visit fee. If the need
for withdrawal of the product is found, the expenses arising, such as trans-
portation and safety to and from the product, are under the responsibility
of the Consumer.
5. The warranty will totally lose its validity in the event of any of the following:
a) if the defect is not of manufacture, but caused by the Consumer or by
third parties alien to the manufacturer; b) if the damage to the product
comes from accidents, claims, agents of nature (lightning, oods, lands-
lides, etc.. ), humidity, mains voltage (overvoltage caused by accidents or
excessive mains uctuations), installation/use in disagreement with the
user manual or due to natural wear of parts, pieces and components; c) if
the product has been inuenced by chemical, electromagnetic, electrical or
animal (insects, etc.); d) if the product’s serial number has been tampered
with or erased; e) if the device has been violated.
6. This warranty does not cover loss of data, so it is recommended, if the
product is concerned, that the Consumer make a regular backup copy of
the data contained in the product.
7. Intelbras is not responsible for the installation of this product and also
for any attempts of fraud and/or sabotage on its products. Keep software
and application updates, if any, up to date, as well as network protections
necessary to protect against hackers. The equipment is under warranty
against aws within its normal conditions of use, and it is important to be
aware that, since it is an electronic equipment, it is not free from frauds and
scams that may interfere with its correct functioning.
8. After its useful life, the product must be delivered to an authorized techni-
cal assistance from Intelbras or directly to the environmentally appropriate
nal destination, avoiding environmental impacts and health. If you prefer,
the battery, as well as other unused Intelbras electronics, can be disposed
of at any Green Eletron collection point (electronic waste manager to which
we are associated). In case of doubt about the reverse logistics process,
please contact us by phone (48) 2106-0006 or 0800 704 2767 (Monday to
Friday from 8 am to 8 pm and on Saturdays from 8 am to 6 pm) or through
e -mail suporte@intelbras.com.br.
As these are the conditions of this Term of Additional Guarantee,
Intelbras S/A reserves the right to change the general, technical and
aesthetic characteristics of its products without prior notice.
The manufacturing process of this product is not covered by ISO
14001 requirements.
All images in this manual are illustrative.
App Store is a service mark of Apple Inc. GOOGLE is a registered trademark
of Google Inc. Realtek is a trademark of Realtek Semiconductor Corp.
Installation guide
01.20
Made in China
Customer Support: (48) 2106 0006
Forum: forum.intelbras.com.br
Support via chat: intelbras.com.br/suporte-tecnico
Support via e-mail: suporte@intelbras.com.br
Customer Service: 0800 7042767
Where to buy? Who installs it? 0800 7245115
Imported to Brazil by: Intelbras S/A – Indústria de Telecomunicação Eletrônica Brasileira
Rodovia SC 281, km 4,5 – Sertão do Maruim – São José/SC – 88122-001
CNPJ 82.901.000/0014-41 – www.intelbras.com.br
Twibi Giga
8. Technical specications
Hardware
2 internal antennas of 3 dBi
1 WAN/LAN gigabit port
1 LAN gigabit port
Chipset Realtek®RTL8197FS+RTL8812BR+RTL8363
16 MB ash Memory
RAM memory 128 MB
Wireless parameters
Standards
IEEE 802.11ac/a/n 5 GHz
IEEE 802.11b/g/n 2.4 GHz
IEEE 802.11v/r (roaming)
Radio mode MU-MiMo
Beamforming
Frequency of operation 2.4 GHz
5 GHz
Bandwidth 2.4 GHz: 20, 40 MHz
5 GHz: 40, 80 MHz
Transmission rate 2.4 GHz: up to 300 Mbps
5 GHz: up to 867 Mbps
Channels of operation 2.4 GHz: 1-11 (Brazil)
5 GHz: 40
Maximum power
(E.I.R.P.)
2.4 GHz: 315 mW (25 dBm)
5 GHz: 315 mW (25 dBm)
Receiver sensitivity
at 2.4 GHz
802.11b 1 Mbps: -97 dBm
802.11n 20 MHz MCS7: -71 dBm
802.11n 40 MHz MCS7: -70 dBm
Receiver sensitivity
at 5 GHz
802.11a 6 Mbps: -92 dBm
802.11ac 80 MHz MCS9: -61 dBm
Security WPA2-PSK
Power supply
Input 100–240 V to 50/60 Hz
Output 12 V/1,5 A
Maximum power
consumption 18 W
Attention: this equipment is not entitled to protection from harmful
interference and shall not cause interference in duly authorized
systems.
Warranty term
It is expressly stated that this contractual warranty is given subject to
the following conditions:
Name of customer:
Signature of the customer:
Invoice no.:
Date of purchase:
Model: Serial no.:
Reseller:
1. All parts and components of the product are under warranty against possi-
ble manufacturing defects, which may present, for a period of 5 (ve) years
comprising 03 (three) months of legal warranty and 57 (fty seven) months
of contractual warranty –, counted from the date of purchase of the product
by the Consumer, as stated in the invoice of purchase of the product, which is
part of this Term throughout the national territory. This contractual warranty
includes the free exchange of parts and components that have a manufactu-
ring defect, including the expenses with the labor used in this repair. If there
is no manufacturing defect, but aw(s) from improper use, the Consumer will
bear these expenses.
2. The product installation must be done in accordance with the Product Ma-
nual and/or Installation Guide. If your product needs to be installed and
congured by a qualied technician, look for a suitable and specialized
professional, and the costs of these services are not included in the value
of the product.
3. If you notice a defect, you should immediately contact the nearest Au-
thorized Service listed by the manufacturer – only they are authorized to
examine and remedy the defect during the warranty period provided he-
rein. If this is not adhered to, this warranty will lose its validity, as it will be
characterized as the violation of the product.
4. In the event that the Customer requests home care, the Customer should
refer to the nearest Authorized Service for the technical visit fee. If the need
for withdrawal of the product is found, the expenses arising, such as trans-
portation and safety to and from the product, are under the responsibility
of the Consumer.
5. The warranty will totally lose its validity in the event of any of the following:
a) if the defect is not of manufacture, but caused by the Consumer or by
third parties alien to the manufacturer; b) if the damage to the product
comes from accidents, claims, agents of nature (lightning, oods, lands-
lides, etc.. ), humidity, mains voltage (overvoltage caused by accidents or
excessive mains uctuations), installation/use in disagreement with the
user manual or due to natural wear of parts, pieces and components; c) if
the product has been inuenced by chemical, electromagnetic, electrical or
animal (insects, etc.); d) if the product’s serial number has been tampered
with or erased; e) if the device has been violated.
6. This warranty does not cover loss of data, so it is recommended, if the
product is concerned, that the Consumer make a regular backup copy of
the data contained in the product.
7. Intelbras is not responsible for the installation of this product and also
for any attempts of fraud and/or sabotage on its products. Keep software
and application updates, if any, up to date, as well as network protections
necessary to protect against hackers. The equipment is under warranty
against aws within its normal conditions of use, and it is important to be
aware that, since it is an electronic equipment, it is not free from frauds and
scams that may interfere with its correct functioning.
8. After its useful life, the product must be delivered to an authorized techni-
cal assistance from Intelbras or directly to the environmentally appropriate
nal destination, avoiding environmental impacts and health. If you prefer,
the battery, as well as other unused Intelbras electronics, can be disposed
of at any Green Eletron collection point (electronic waste manager to which
we are associated). In case of doubt about the reverse logistics process,
please contact us by phone (48) 2106-0006 or 0800 704 2767 (Monday to
Friday from 8 am to 8 pm and on Saturdays from 8 am to 6 pm) or through
e -mail suporte@intelbras.com.br.
As these are the conditions of this Term of Additional Guarantee,
Intelbras S/A reserves the right to change the general, technical and
aesthetic characteristics of its products without prior notice.
The manufacturing process of this product is not covered by ISO
14001 requirements.
All images in this manual are illustrative.
App Store is a service mark of Apple Inc. GOOGLE is a registered trademark
of Google Inc. Realtek is a trademark of Realtek Semiconductor Corp.
Installation guide
01.20
Made in China
Customer Support: (48) 2106 0006
Forum: forum.intelbras.com.br
Support via chat: intelbras.com.br/suporte-tecnico
Customer Service: 0800 7042767
Where to buy? Who installs it? 0800 7245115
Imported to Brazil by: Intelbras S/A – Indústria de Telecomunicação Eletrônica Brasileira
Rodovia SC 281, km 4,5 – Sertão do Maruim – São José/SC – 88122-001
CNPJ 82.901.000/0014-41 – www.intelbras.com.br
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