Interalia DMU User manual

interalia®
DIGITAL VOICE ANNOUNCER
Models SMU, DMU and MMU2
OPERATING MANUAL


TABLE OF CONTENTS
i
1. INTRODUCTION .................................................................................................. 1
2. INSTALLATION .................................................................................................... 2
Rear Panel Description 2
Unpacking the Announcer 2
Rack Mounting the Announcer 3
Configuring Message to Line Assignment 3
Configuring Line Operating Mode(s) 3
Configuring Remote Line 5
Applying Power to the Announcer 5
Connecting Telephone Lines 6
Connecting Alarm Contacts 7
3. NORMAL OPERATIONS ..................................................................................... 8
Executing Functions 8
Record Message 8
Replace Recorded Message 9
Playback Message 9
Turn Message On 9
Turn Message Off 9
Obtain Line Counts 10
Reset Line Counts 10
Display Time 10
Set Call Transfer Sequence 10
Adjust Output Volume 10
Re-initialize the Announcer 11
Self Diagnostic Tests 11
Telephone Line Check 11
Display Software Version 11
Battery Backup Indicator 11
4. REMOTE OPERATIONS ..................................................................................... 12
General 12
Gaining Access 12
Select Message One 12
Select Message Two 12
Select Message Three 12
Select Message Four 13
Select Message Five 13
Select Message Six 13
Record Message 13
Playback Message 13
Change Remote Access Code 13
Select Standby Message 14
Replace Recorded Message 14
Disconnect Announcer 14
Obtain Line Counts 14
Turn Message On 14
Turn Message Off 14
5. MAINTENANCE .................................................................................................... 15
6. FCC / DOC INFORMATION ............................................................................... 16
APPENDIX A - COMMON ANNOUNCER CONNECTIONS ................................... 17
APPENDIX B - TECHNICAL SPECIFICATIONS ..................................................... 21
APPENDIX C - MODEL NUMBER DESCRIPTION ................................................. 21

ii
Copyright
This manual and the software accompanying this product are copyrighted by Interalia.
Copyright © 1995 Interalia Inc.
All rights reserved.
4110 - 79 Street N.W.
Calgary, Alberta, CANADA T3B 5C2
(403) 288-2706
Trademarks
Meridian and SL-1 are registered trademarks of Northern Telecom.
interalia®is a registered trademark of Interalia Incorporated.

1. INTRODUCTION
1
Interalia's Digital Voice Announcer is a
microprocessor based audio recording and
announcement system. A recorded message plays to
a telephone line when the announcer is called. The
audio recordings are stored in a solid state medium
(ie. no moving parts).
The SMU, DMU, MMU2-4 and MMU2-6 are one,
two, four and six line announcers respectively. They
can be ordered with the following options:
•recording time from 32 seconds to 17 minutes
•remote access
•AC or DC power supply
•battery backup
•low impedance audio output
To determine the options installed in a particular unit,
locate the model number code on the rear of the unit
and compare it to the model number description chart
in Appendix C.
The amount of memory installed in an announcer
determines the recording time. The total recording
time is displayed on power up.
The announcer will not answer a caller until a
message has been recorded and turned on. Messages
may be recorded using:
- a telephone handset
- a microphone
- a tape unit
- a remote access telephone line (optional)
Messages can be recorded from a remote location
over a standard telephone line on an announcer
equipped with the remote access option. Remote
operations are performed using a touch-tone
telephone.
Announcer's equipped with battery backup operate
for up to two hours, from a fully charged battery, if a
power failure occurs.

2. INSTALLATION
2
Take the following precautions when working with telephone lines:
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
•Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the
network interface.
•Use caution when installing or modifying telephone lines.
Figure 1 - AC Digital Announcer Rear Panel Detail
Figure 2 - DC Digital Announcer Rear Panel Detail
Rear Panel Description
①50 POSITION CONNECTOR - Connect to the
Public Telephone Network, PABX or Key System
for E&M or Continuous Play interface, or to
access the Alarm contacts.
②RJ11C MODULAR JACKS - Connect to the
Public Telephone Network, PABX or Key System
for Ring (Loop or Ground) start interface.
③OPTION SWITCH - Sets the message to line
configuration, line operating mode and configures
the system for a separate or combined
announcement / remote line.
④BATTERY SWITCH - Enables/disables battery
backup. Turn the switch ON when the system is
in operation to enable the battery backup.
⑤110/120VAC 60Hz (or 220/240VAC 50Hz)
POWER INPUT - Refer to the Model/Serial
Number Label for the actual power ratings.
⑥48 VDC POWER INPUT
⑦MODEL / SERIAL NUMBER LABEL
Unpacking the Announcer
Verify that the following items accompany the
announcer:
•Telephone Handset (Quantity 1)
•19/23" Rack Mount Brackets (Quantity 2)
•6-32 x 3/8" Screws (Quantity 4)
•Power Supply Cord (Quantity 1, for AC systems
only)

3
Rack Mounting the Announcer
Attach the reversible 19/23" brackets to the
announcer with the 6-32 x 3/8" screws provided.
Configuring Message to Line
Assignment
The message to line assignment sets which message
plays to which line(s). Messages assigned to more
than one line only have to be recorded once.
The option switch positions for setting the message to
line assignment are summarized as follows:
Option Switch Message to Line Assignment
1 2 3 1 2 3 4 5 6
On On On Msg 1 Msg 1 Msg 1 Msg 1 Msg 1 Msg 1
Off On On Msg 1 Msg 1 Msg 1 Msg 2 Msg 2 Msg 2
On Off On Msg 1 Msg 1 Msg 2 Msg 2 Msg 2 Msg 2
Off Off On Msg 1 Msg 2 Msg 2 Msg 2 Msg 2 Msg 2
On On Off Msg 1 Msg 1 Msg 2 Msg 3 Msg 3 Msg 3
Off On Off Msg 1 Msg 2 Msg 2 Msg 3 Msg 3 Msg 4
On Off Off Msg 1 Msg 2 Msg 3 Msg 3 Msg 4 Msg 4
Off Off Off Msg 1 Msg 2 Msg 3 Msg 4 Msg 5 Msg 6
* Re-initialize announcer after changing option switch position.
Configuring Line Operating Mode(s)
The line operating modes are described on the
following pages.
The option switch positions for setting the line
operating mode are summarized as follows:
C - Continuous Play
S - Synchronized Continuous Play
L1 - Level Start / Pulse Return - Single Play
L2 - Level Start / Pulse Return - Multiple Play
L3 - Level Start / Level Return - Single Play
P1 - Pulse Start / Level Return
P2 - Pulse Start / Pulse Return
R - Ring Start
RN - Ring Start without Loop Current Check
R* - Ring Start with Linked Messages
RT - Ring Start with Call Transfer
NOTE: Line 6 will not operate while the announcer
is being accessed by a remote user. This may cause
errors to appear on the telephone system is some
ACD applications.
Option Switch Line Operating Mode
4 5 6 7 1 2 3 4 5 6
On On On On P1 P1 P1 P1 P1 P1
OffOnOnOnCRRRRR
OnOffOnOnCCRRRR
OffOffOnOnCCCRRR
OnOnOffOnCCCCCC
OffOnOffOnRRRRRR
On Off Off On RN RN RN RN RN RN
Off Off Off On L1 L1 L1 L1 L1 L1
OnOnOnOffSSSSSS
Off On On Off L2 L2 L2 L2 L2 L2
On Off On Off R* R* R* R* R* R*
Off Off On Off P2 P2 P2 P2 P2 P2
On On Off Off R L1 L1 L1 L1 L1
Off On Off Off L3 L3 L3 L3 L3 L3
On Off Off Off - - Reserved for future use - -
Off Off Off Off RT RT RT RT RT RT
* Re-initialize announcer after changing option switch position.
Continuous Play (C)
The message plays continuously to the line,
independent of what is happening on other lines. The
CP contacts toggle position for approximately
250 msec. at the start of the message.
Synchronized Continuous Play (S)
The message plays continuously to the line. All lines
begin playing the message(s) at the same time. The
CP contacts toggle position for approximately
500 msec. at the start of the message(s).

4
Level Start / Pulse Return - Single Play (L1)
The message plays in response to a start signal. The
CP contacts toggle position for approximately
250 msec. at the start and end of the message. The
message stops playing if the start signal is removed.
Level Start / Pulse Return - Multiple Play (L2)
The message plays in response to a start signal. The
CP contacts toggle position for approximately
250 msec. at the start and end of the message. The
message stops playing if the start signal is removed.
The message plays repeatedly until the start signal is
removed.
Level Start / Level Return - Single Play (L3)
The message plays in response to a start signal. The
CP contacts toggle position while the message is
playing. The message stops playing if the start signal
is removed.
Pulse Start / Level Return (P1)
The message plays in response to a start signal. The
CP contacts toggle position while the message is
playing.
Pulse Start / Pulse Return (P2)
The message plays in response to a start signal. The
CP contacts toggle position for approximately
250 msec. at the end of the message.
Ring Start (R)
The message plays in response to a Loop or Ground
Start signal. The message will stop playing, before
completion, if loop current is removed from the line.
Ring Start without Loop Current Check (RN)
The message plays in response to a Loop or Ground
Start signal. The message will not stop playing if
loop current is removed from the line.
Ring Start with Call Transfer (RT)
The message plays in response to a Loop or Ground
Start signal.
At the end of the message, the announcer performs a
500 msec hook-flash, dials a touch-tone '0', then
disconnects from the line.
If required, the dialing sequence can be customized to
dial any PABX extension or outside telephone
number using the 'TRANSFER' function.

5
Ring Start with Linked Messages (R*)
The message plays in response to a Loop or Ground
Start signal. A sequence of messages, 'linked'
together, play to the caller.
If a 'linked' message is not recorded, it is skipped and
the next recorded message plays to the caller.
The option switch positions for setting the linked
message sequences are summarized as follows:
Option Switch Linked Message Play Sequence
1 2 3
On On On Messages 1, 2, 3, 4, 5 and 6 play to all lines.
Off On On Messages 1, 3 and 5 play to lines 1, 2 and 3.
Messages 2, 4 and 6 play to lines 4, 5 and 6.
On Off On Messages 1, 3 and 5 play to lines 1 and 2.
Messages 2, 4 and 6 play to lines 3, 4, 5 and 6.
Off Off On Messages 1, 3 and 5 play to line 1.
Messages 2, 4 and 6 play to lines 2, 3, 4, 5 and 6.
On On Off Messages 1 and 4 play to lines 1 and 2.
Messages 2 and 5 play to line 3.
Messages 3 and 6 play to lines 4, 5 and 6.
* Re-initialize announcer after changing option switch position.
Configuring Remote Line
Separate Announcement / Remote Line
Line 6 is a dedicated announcement channel
operating in the mode specified by the option
switches. The Remote line, operating in the Ring
start mode, is a dedicated remote access channel.
Combined Announcement / Remote Line
Line 6 is not available and the remote line, operating
in the Ring start mode, provides both announcement
and remote access features.
Option Switch Announcement / Remote Line
8
On Separate
Off Combined
* Re-initialize announcer after changing option switch position.
Applying Power to the Announcer
On systems with an AC Power Supply, connect the
detachable power cord between a 110/120 (or
220/240) VAC outlet and the announcer. On systems
with a DC Power Supply, connect 48 VDC between
the '+' and '-' screw terminals and connect GROUND
to the GROUND screw terminal.
Turn the battery switch ON if the announcer is
equipped with battery backup.
Verify that the Eight Character Display illuminates
and indicates the system configuration as shown
below. If the front panel display does not illuminate,
ensure that the power is being supplied to the
announcer. If power is supplied, remove the unit's
cover and check the condition of fuse F9. If the fuse
is intact and the display still does not illuminate
contact the nearest Interalia office for technical
assistance.
The display shows the software version, ie:
V5.00
followed by the 'system' remote access code:
8615
if configured for a combined announcement/remote
line:
COMB REM
followed by the line operating mode, ie:
RRRRRR
This example shows lines 1 to 6 operating in the ring
start mode. The line operating mode is indicated as
follows:
C - Continuous Play (C)
L - Level Start (L1, L2 or L3)
M - Pulse Start / Pulse Return (P2)
P - Pulse Start / Level Return (P1)
R - Ring Start (R, R*, RN, RT)
S - Synchronized Continuous Play (S)
-- - Line not available

6
followed by the message to line configuration, ie:
123456
This example shows that message 1 is assigned to
line 1, message 2 to line 2 ... and message 6 to line 6.
'--' indicates the line is not installed
followed by the total recording time available, ie:
2:11
and finally the line status:
I I I I I I
Connecting Telephone Lines
NOTE: On SMU models only line 1 is available, on
DMU models only lines 1 and 2 are available and on
MMU2-4 models only lines 1 to 4 are available.
RJ11C Modular Jacks
Use the RJ11C modular jacks to connect lines
operating in the Ring start mode.
Connect the telephone lines to the announcer through
FCC/DOC approved RJ11C modular plugs. Insert
the modular plugs into the modular jacks on the rear
of the announcer. Connect line 1 to J1, line 2 to J2,
... and line 6 to J6.
NOTE: If desired, the 50 position connector can
alternatively be used to connect lines operating in the
Ring start mode.
50 Position Connector
Use the 50 position connector to connect the
announcer to telephone lines or PABX trunks.
On the 50 position connector, each line (except
Remote) has:
•a Tip/Ring pair,
•Start '+/-' inputs, and
•Common (C), Normally Closed (NC) and
Normally Open (NO) Control Pulse (CP) contact
outputs.
The Tip/Ring pair acts like a regular telephone
extension on lines operating in the Ring start mode.
On lines operating in other modes, the Tip/Ring pairs
provides the message's audio output.
The Start '+/-' inputs initiate message play on lines
operating in the Pulse or Level start mode. The
message starts playing when a voltage, greater than
20 VDC, is detected between the Start '+/-' inputs.
The CP outputs indicate the message play status in all
operating modes.
Use Figure 3A for lines operating in the following
modes:
•Ring Start (R, R*, RN, RT)
•Pulse Start / Level Return (P1)
•Level Start / Level Return - Single Play (L3)
Use Figure 3B for lines operating in the following
modes:
•Continuous Play (C)
•Synchronized Continuous Play (S)
•Pulse Start / Pulse Return (P2)
•Level Start / Pulse Return - Single Play (L1)
•Level Start / Pulse Return - Multiple Play (L2)
NOTE: Appendix A contains a set of tables
describing how to connect the 50 position connector
to telephone lines and to some common PABXs.
Announcement / Remote Line
If configured for Separate Announcement / Remote
Lines, Line 6 is a dedicated announcement channel
operating in the mode specified by the option
switches. The Remote line, operating in the Ring
start mode, is a dedicated remote access channel.
Combined Announcement / Remote Line
If configured for a Combined
Announcement / Remote Line, Line 6 is not available
and the remote line, operating in the Ring start mode,
provides both announcement and remote access
features.
NOTE: The Remote line operates only in the Ring
start mode.

7
Figure 3A Figure 3B
50-PIN CONNECTOR PINOUT
Connecting Alarm Contacts
The announcer provides alarm contacts that can be
used to trigger an external device, such as a light or
buzzer, in the event of a system failure.
The announcer generates an alarm if:
•no messages are recorded,
•the input power is lost,
•the microprocessor fails, or
•the operator executes one of the test functions.
The alarm contacts; Common (C), Normally Open
(NO) and Normally Closed (NC) are accessed
through the 50 position connector as shown in
Figures 3A and 3B.
Under normal conditions, there is a closed circuit
between the (C) and the (NC) contacts and an open
circuit between the (C) and (NO) contacts.
When an alarm condition occurs, there is an open
circuit between the (C) and (NC) contacts and a
closed circuit between the (C) and (NO) contacts.

3. NORMAL OPERATIONS
8
Figure 4 - Front Panel Detail
①EIGHT CHARACTER DISPLAY - Displays function information and line status to the operator. When
displaying the line status, the first character indicates the status of line 1, the second of line two, etc. The line
status indicators are:
I - (IDLE) The message assigned to this line is not recorded.
N- (OFF) The message assigned to this line is recorded, but turned "Off".
Y- (ON) The message assigned to this line is recorded and turned "On". The line is ready to answer callers.
n - (ANSWER) Message "n" is playing to a caller. "n" is the message number.
-- - (NOT INSTALLED) The line is not installed.
②FUNCTION KEY - Press to select a function.
③RUN KEY - Press to execute a selected function.
④HANDSET INPUT/OUTPUT - Connect a handset to record/playback messages.
⑤TAPE DECK INPUT - Connect a tape deck to record messages (mono plug only).
⑥MICROPHONE INPUT - Connect a microphone to record messages (mono plug only).
Executing Functions
The announcer is operated by the FUNC and RUN
keys. To execute a function, press FUNC repeatedly
until the desired function appears on the display, then
press RUN. If 30 seconds elapse before a selected
function is executed the announcer abandons the
function and returns to displaying the line status.
Function information only appears on the display
when the announcer is operated by the FUNC and
RUN keys, or remotely. At all other times the line
status is displayed.
Functions are only available when they are
applicable. For example, the 'PLAY' function is only
available after a message has been recorded.
If an error is made in selecting a function, press
FUNC repeatedly to return to the line status display,
then return to the selected function.
RECORD Record Message
1) Connect a handset, microphone or tape deck to
the announcer.
2) Press FUNC until RECORD is displayed, then
press RUN.
3) MSG1 is displayed. Press RUN to record
message 1, or press FUNC until the desired
message (MSG2, MSG3 ... MSG6 or STANDBY) is
displayed, then press RUN.
If the desired message does not appear, it is not
available.
SURE is displayed if the message is already
recorded. Press RUN to record over the previous
message, or press FUNC to escape from the
record function.

9
4) Recording begins when the recording time
available starts counting down. WAIT may appear
briefly before the announcer starts recording.
Press RUN to pause/unpause recording.
Press FUNC to end recording.
NOTE:
•The display shows PAUSED while the recording is
paused.
•When recording from a microphone or tape deck,
the announcer displays NO AUDIO and does not
begin recording, until audio is detected. Press
RUN to bypass this feature and start recording.
•Messages are automatically turned "On" after
being recorded.
•To erase a message, record a short message (less
than one second). The display will briefly show
ERASED.
REPLACE Replace Recorded Message
1) Record the Standby message.
2) Press FUNC until REPLACE is displayed, then
press RUN.
3) MSG1 is displayed. Press FUNC until the
desired message (MSG2, MSG3 ... MSG6) is
displayed, then press RUN.
If the desired message does not appear, it is not
available.
NOTE:
•The Standby message is an extra message that
temporarily stores new recordings.
•Any outgoing message can be replaced with the
Standby message.
•The Standby message immediately replaces the
outgoing message without interrupting callers.
•The Standby message is automatically erased after
it replaces an outgoing message.
PLAY Playback Message
1) Connect a handset to the announcer.
2) Press FUNC until PLAY is displayed, then press
RUN.
3) Press FUNC until the desired message (MSG1,
MSG2 ... MSG6 or STANDBY) is displayed, then
press RUN.
If the desired message does not appear, it has not
been recorded.
4) Playback begins when the time remaining in the
recorded message starts counting down. WAIT
may appear briefly before the announcer plays the
message.
Press FUNC to stop the message playback.
TURN ON Turn Message On
1) Press FUNC until TURN ON is displayed, then
press RUN.
2) The display will show ALL. Press RUN to turn
all recorded messages "On", or press FUNC until
the desired message (MSG1, MSG2 ... MSG6) is
displayed, then press RUN.
If the desired message does not appear, it isn't
available, hasn't been recorded or is already "On".
NOTE:
•The announcer only answers calls if the message
assigned to the line is turned "On".
TURN OFF Turn Message Off
1) Press FUNC until TURN OFF is displayed, then
press RUN.
2) The display will show ALL. Press RUN to turn
all recorded messages "Off", or press FUNC until
the desired message (MSG1, MSG2 ... MSG6) is
displayed, then press RUN.
If the desired message does not appear, it isn't
available, hasn't been recorded or is already "Off".
NOTE:
•The announcer will not answer calls if the message
assigned to the line is turned "Off".
COUNTS Obtain Line Counts
(applicable to Ring, Pulse and
Level Start modes only)

10
1) Press FUNC until MISC is displayed, then press
RUN.
2) Press FUNC until COUNTS is displayed, then
press RUN.
3) The number of calls received on each line will be
displayed.
NOTE:
•Line counts exceeding 999,999 are reset to zero.
•If all line counts are zero, this function is not
available.
RST CNTS Reset Line Counts
(applicable to Ring, Pulse and
Level Start modes only)
1) Press FUNC until MISC is displayed, then press
RUN.
2) Press FUNC until RST CNTS is displayed, then
press RUN.
3) The number of calls received on each line will be
reset to zero.
NOTE:
•If all line counts are zero, this function is not
available.
TIME Display Time
1) Press FUNC until MISC is displayed, then press
RUN.
2) Press FUNC until TIME is displayed, then press
RUN.
3) The length of each message will be displayed.
4) Following the length of the last message, the
remaining recording time available will be
displayed.
TRANSFER Set Call Transfer Sequence
(applicable to Ring Start with
Call Transfer mode only)
1) Press FUNC until MISC is displayed, then press
RUN.
2) Press FUNC until TRANSFER is displayed, then
press RUN.
3) Press FUNC until the desired line is displayed,
then press RUN.
4) The display will show the first 8 characters of the
current Call Transfer Sequence.
The first character blinks. Press FUNC to change
the 'blinking' character, or press RUN to store it
and advance to the next character.
Once the first 8 characters are entered, the display
scrolls left after entering each subsequent
character.
The Call Transfer Sequence is saved once ‘--'
(disconnect), or 15 characters have been entered.
5) The Call Transfer Sequence will be displayed.
NOTE:
•The Call Transfer feature requires connection to a
Centrex line or a PABX extension.
•The following characters can be programmed in
the Call Transfer Sequence:
0- 9, *, # Dial touch-tone 0 - 9, * or #
@Delay for 500 msec.
?Perform a 100 msec. hookflash
!Perform a 500 msec. hook flash
-- Disconnect from the line
VOLUME Adjust Output Volume
1) Press FUNC until MISC is displayed, then press
RUN.
2) Press FUNC until VOLUME is displayed, then
press RUN.
3) The display will show ALL. Press RUN to adjust
the volume on all lines, or press FUNC until the
desired line is displayed, then press RUN.
4) The display will show the current volume setting
(0= quiet, 9= loud). Press FUNC to change the
volume setting, then press RUN to save the
setting.

11
INIT Re-initialize the Announcer
Anytime the position of the option switch is changed,
execute the re-initialize function to have the
announcer read the option switch.
When the re-initialize function is executed, the
Remote Access codes, the Call Transfer number and
the Volume setting are all reset to their default values.
1) Press FUNC until MISC is displayed, then press
RUN.
2) Press FUNC until INIT is displayed, then press
RUN.
3) The display will show SURE. Press RUN to re-
initialize the announcer to its default settings, or
press FUNC to escape from the re-initialize
function.
TEST Self Diagnostic Tests
Accesses a sub menu of test functions used by the
factory to test the announcer.
LINE CHK Telephone Line Check
(applicable to Ring Start modes
only)
1) Press FUNC until MISC is displayed, then press
RUN.
2) Press FUNC until LINE CHK is displayed, then
press RUN.
3) The announcer tests each line for loop current. If
loop current is found, the line number followed by
GOOD is displayed. If loop current is not found,
the line number followed by BAD is displayed.
VERSION Display Software Version
1) Press FUNC until MISC is displayed, then press
RUN.
2) Press FUNC until VERSION is displayed, then
press RUN.
3) The software version will be displayed.
BATTERY Battery Backup Indicator
The announcer periodically displays BATTERY
when the power fails and the system is running off the
battery backup.

4. REMOTE OPERATIONS
12
General
The remote access option allows a person at a remote
location to operate the announcer using a touch-tone
telephone. Each digit on the touch-tone keypad
initiates a remote operation. When a key is pressed,
the announcer responds with a voice prompt
informing the operator on how to proceed.
WARNING: Some telephones have a keypad but
actually use pulse dialing (like a rotary dial) rather
than touch-tones. These telephones cannot be used
for remote access.
User selectable remote access codes prevent
unauthorized use of the system. Individual message
access codes allow the remote operator to work with
the corresponding message (and the Standby
message). The 'System' access code allows the
remote operator to work with any message. The
default access codes are shown below:
8615 - System
0101 - Message 1
0202 - Message 2
0303 - Message 3
0404 - Message 4
0505 - Message 5
0606 - Message 6
Remote operations differ from normal operations in
that a message must be selected before a function is
executed. Once a message is selected, the selection
remains in effect until a new message selection is
made.
If an invalid message is selected (a message not
present in the message to line configuration), the
announcer responds "Error - No Message" and the
previous message selection remains in effect.
If a remote command is not received within 30
seconds after completion of the previous command,
the announcer automatically disconnects the remote
line.
Gaining Access
To access the announcer remotely:
1) Dial the remote access telephone number and wait
for the announcer to answer the line.
In some applications, it may take more than one
ring before the announcer answers the remote line.
2) Separate Announcement / Remote Line - The
announcer answers and responds "Enter Access
Code".
Combined Announcement / Remote Line - The
announcer answers, responds with a beep, delays
2 seconds, then begins playing a message. Enter
'#' after the beep to interrupt the message play and
initiate remote operations any time after the beep.
The announcer responds "Enter Access Code".
3) Enter a valid access code. The announcer will
respond "Enter Command". The announcer is
now ready to accept remote commands.
If an invalid access code is entered, the announcer
will respond "Error, Enter Access Code". Enter a
valid access code. If an invalid access code is
entered on the second attempt, the announcer will
disconnect from the line.
Select Message One
Enter '1'. The announcer responds "Message One".
Select Message Two
Enter '2'. The announcer responds "Message Two".
If the announcer is configured to disallow message
two, the announcer responds "Error - No Message".
Select Message Three
Enter '3'. The announcer responds "Message Three".
If the announcer is configured to disallow message
three, the announcer responds "Error-No Message".

13
Select Message Four
Enter '4'. The announcer responds "Message Four".
If the announcer is configured to disallow message
four, the announcer responds "Error - No Message".
Select Message Five
Enter '5'. The announcer responds "Message Five".
If the announcer is configured to disallow message
five, the announcer responds "Error - No Message".
Select Message Six
Enter '6'. The announcer responds "Message Six".
If the announcer is configured to disallow message
six, the announcer responds "Error - No Message".
Record Message
1) Select the message to record.
2) Enter '7'. The announcer responds "Record
Message n" followed by a beep.
If all of the recording time is used, the announcer
responds "Record Error" and aborts recording.
3) Begin speaking after the beep.
4) Enter any key to stop recording. The announcer
responds "Message n - Done".
If all of the recording time is used before the
recording is stopped, the announcer responds
"Message n - Done" and automatically stops
recording.
Playback Message
1) Select the message to playback.
2) Enter '8'. The announcer responds "Play Message
n" followed by the recorded message.
If the message is not recorded, the announcer
responds "Error, No Message" and aborts the
operation.
3) Enter '8' to stop playback. (It may be necessary to
enter '8' more than once to stop playback)
Change Remote Access Code
Users who remotely access the announcer using the
'System' access code are capable of changing both
'System' and individual message access codes.
Users who remotely access the announcer using an
individual message access code are only capable of
changing the message access code used to access the
announcer.
1) Select the Standby message (Enter '*') to change
the 'System' access code, or
Select message 'n' (Enter 'n', n = 1, 2, 3, 4, 5 or 6)
to change the corresponding individual message
access code.
2) Enter '9'. When the Standby message is selected
in step 1, the announcer responds "Enter System
Access Code".
When message 'n' is selected in step 1, the
announcer responds "Enter Access Code n".
If the remote user is not capable of changing the
selected access code, the announcer responds
"Access Error" and aborts the operation.
3) Enter the new four digit access code. The
announcer responds "Enter Access Code".
If an invalid code is entered the announcer
responds "Invalid Access Code" and the old
access code remains in effect.

14
4) Enter the new four digit access code again. The
announcer responds "Access Code Replaced" to
indicate the access code has been changed.
If a different code is entered the second time, the
announcer responds "Error - Access Code" and
the old access code remains in effect.
Select Standby Message
Enter '*'. The announcer responds "Standby
Message".
Error! Not
a valid link. Replace Recorded Message
1) Record the Standby message.
2) Select the message to replace.
3) Enter '#'. The announcer responds "Message n -
Replaced".
If the Standby message is not recorded, the
announcer responds "Error, No Message" and
aborts the operation.
Disconnect Announcer
Enter '0 0'. The announcer responds "Done" and
disconnects the remote line.
Obtain Line Counts
Enter '0 1'. The announcer responds with the number
of calls received on each line.
Turn Message On
1) Select the message to turn "On".
2) Enter '0 2'. The announcer responds "Message n -
On".
Turn Message Off
1) Select the message to turn "Off".
2) Enter '0 3'. The announcer responds "Message n -
Off".

5. MAINTENANCE
15
Trouble Shooting
Unit does not power up
•Verify that fuse F9, located on the printed circuit
board, is intact. If not, replace with 0.25A, 250V
fuse for AC systems or 0.5A, 250V fuse for DC
systems.
Unit does not operate during power failure
•Verify that the unit is equipped with the battery
backup option.
•Verify that the battery switch is turned ON.
•Verify that fuse F8, located on the printed circuit
board, is intact. If not, replace with 2.0A, 250V
fuse.
•Verify that the battery is fully charged. Allow
48 hours to fully charge.
•Verify that the battery is okay.
Unit does not answer callers
•Verify that messages are recorded.
•Verify that the messages are turned 'On' and the
line status shows 'Y'.
•Verify that the option switch is set correctly.
•Verify that the telephone line is working properly.
Poor recording quality from Handset
•Verify that a Microphone or Tape Deck are not
connected to the announcer.
•Verify that the Handset used is an electronic type
supplied by Interalia.
Poor recording quality from Microphone or Tape
Deck
•Verify that only a Microphone or Tape Deck, not
both, are connected to the announcer.
•Verify that the Microphone or Tape Deck is
connected to the announcer via a 'mono' type plug.
•Verify that the Microphone is switched On.
•On some lower quality Tape Decks, an external
load must be attached to the Tape Deck's audio
output to improve quality.
Rechargeable Battery
The suggested reliable lifetime of the rechargeable
battery used in the equipment is 36 months. To
ensure that the system has reliable battery backup it is
recommended that the battery be replaced every 30
months.
Battery Replacement Procedure
*** WARNING ***
All messages will be lost during this procedure.
1) Disconnect the announcer from the power source
and all telephone lines.
2) Turn the battery switch at the rear of the unit
OFF.
3) Remove the rack mount brackets (if they are
attached to the announcer).
4) Remove the ten screws that secure the top to the
chassis and gently slide the top forward and lift
up. The battery and circuitry of the digital voice
announcer are now exposed.
5) Remove the battery bracket. The battery bracket
is secured by four screws located on the bottom
of the chassis.
6) Disconnect the red and black wires from the
battery.
7) Remove the old battery and replace it with the
new battery.
8) Reconnect the red wire to the red(+), and the
black wire to the black(-), battery terminals.
9) Install the battery bracket.
10) Replace the top by sliding it back on to the
chassis and secure it with the ten screws removed
in step 4. Ensure that the switches and jacks on
the front panel are aligned with the appropriate
holes.
11) Reattach the rack mount brackets (if necessary).
12) Connect the announcer to the power source and
telephone lines.
13) Turn the battery switch ON.
Support or Repairs
In the event of a problem, in the United States, please
contact:
Interalia Communications Inc.
Suite 135, 10340 Viking Drive
Eden Prairie, Minnesota, USA 55344
1-800-531-0115
or, in Canada, contact:
Interalia Inc.
4110 - 79 Street N.W.
Calgary, Alberta, CANADA T3B 5C2
1-800-661-9406

6. FCC / DOC INFORMATION
16
FCC
This equipment complies with Part 68 of the FCC rules. On the
rear of the digital voice announcer is a label that contains, among
other information, the FCC registration number and ringer
equivalence number (REN) for this equipment. If requested, this
information must be provided to the telephone company.
The USOC for this equipment is RJ11C. The facility interface
code is 02LS2 and the service order code is 9.0F. This equipment
is hearing aid compatible.
The ringer equivalence number (REN) is used to determine the
quantity of devices which may be connected to the telephone line.
Excessive REN's on the telephone line may result in the devices
not ringing in response to an incoming call. In most, but not all
areas, the sum of the REN's should not exceed five (5.0). To be
certain of the number of devices that may be connected to the line,
as determined by the total REN's contact the telephone company to
determine the maximum REN for the calling area.
If the digital voice announcer causes harm to the telephone
network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. But if
advance notice isn't practical, the telephone company will notify
the customer as soon as possible. Also, you will be advised of
your right to file a complaint with the FCC if you believe it is
necessary.
The telephone company may make changes in it's facilities,
equipment, operations, or procedures that could affect the
operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make the
necessary modifications in order to maintain uninterrupted service.
If trouble is experienced with the digital voice announcer, please
contact Interalia Communications Inc. @ (800) 531-0115 for
repair and warranty information. If the trouble is causing harm to
the telephone network, the telephone company may request you
remove the equipment from the network until the problem is
resolved. All repairs must be carried out by Interalia at their repair
facility located in Minneapolis, Minnesota.
This equipment cannot be used on public coin service provided by
the telephone company. Connection to Party Line Service is
subject to state tariffs. Contact the state public utility commission,
public service commission or corporation commission for
information.
FCC Registration Number: F4PCAN-20988-AN-N
Ringer Equivalence Number: 1.6B(ac)
Warning: This equipment generates, uses, and can radiate radio
frequency energy and if not installed and used in accordance with
the instructions manual, may cause interference to radio
communications. It has been tested and found to comply with the
limits for a Class A computing device pursuant to Subpart J of
Part 15 of FCC Rules, which are designed to provide reasonable
protection against such interference when operated in a
commercial environment. Operation of this equipment in a
residential area is likely to cause interference in which case the
user at his own expense will be required to take whatever
measures may be required to correct the interference.
DOC
The Canadian Department of Communications label identifies
certified equipment. This certification means that the equipment
meets certain telecommunications network protective, operational
and safety requirements. The Department does not guarantee that
the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be
installed using an approved method of connection. In some cases,
the company's inside wiring associated with a single line
individual service may be extended by means of a certified jack-
plug-cord ensemble (telephone extension cord). The customer
should be aware that compliance with the above conditions may
not prevent degradation of service in some situations. Existing
telecommunications company requirements do not permit their
equipment to be connected to customer-provided jacks, except
where specified by individual telecommunications company
tariffs.
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines and
internal metallic water pipe system, if present, are connected
together. This precaution may be particularly important in rural
areas.
Caution: Users should not attempt to make such connections
themselves, but should contact the appropriate electrical
inspection authority, or electrician, as appropriate.
DOC Certification Number: 557 6016 A
Load Number: 6
The Load Number (LN) assigned to each terminal device denotes
the percentage of the total load to be connected to a telephone loop
which is used by the device, to prevent overloading. The
termination on a loop may consist of any combination of devices
subject only to the requirement that the total of the Load Numbers
of all the devices does not exceed 100.
NOTE: This Class A digital apparatus meets all requirements of
the Canadian Interface Causing Equipment Regulations.
This manual suits for next models
3
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