Intergraph TD-300 Operating manual

TD-300, TD-400 Deskside
Setup and Maintenance Guide
January 1996

Warranties and Liabilities
The information and the software discussed in this document are subject to change without
notice and should not be considered commitments by Intergraph Corporation. Intergraph
Corporation assumes no responsibility for any errors in this document.
The software discussed in this document is furnished under a license and may be used or
copied only in accordance with the terms of the license. No responsibility is assumed by
Intergraph for the use or reliability of software on equipment that is not supplied by Intergraph
or its affiliated companies.
All warranties given by Intergraph Corporation about equipment or software are set forth in
your purchase contract, and nothing stated in, or implied by, this document or its contents
shall be considered or deemed a modification or amendment of such warranties.
Copyright
Copyright 1996, Intergraph Corporation including this documentation, and any software and
its file formats and audio-visual displays described herein; all rights reserved; may only be
used pursuant to the applicable software license agreement; contains confidential and
proprietary information of Intergraph and/or other third parties which is protected by
copyright, trade secret and trademark law and may not be provided or otherwise made
available without prior written authorization.
Restricted Rights Legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as
set forth in subdivision (c)(1)(ii) of the rights in technical data and computer software clause
at DFARS 252.227-7013.
Intergraph Corporation
Huntsville, AL 35894-0001
Trademark Recognition
Intergraphand the Intergraph logo are registered trademarks of Intergraph Corporation.
Microsoft, Windows, and the Microsoft logo are registered trademarks of Microsoft
Corporation. Windows NTis a trademark of Microsoft Corporation.
Solarisis a trademark of Sun Microsystems, Inc.
Other brands and product names are trademarks of their respective owners.

Power Input Rating
The product ID information is located on the back of the base unit. The unit rating is listed in
the “Power Supply” and “Specifications” sections of the TD-300, TD-400 Deskside Online
Reference.
Power Cord Specifications
For units operating at 115 V: Use a UL listed cord set consisting of a minimum 18 AWG,
type SVT or SJT three conductor cord, a maximum of 15-feet in length with a parallel blade,
and a grounding type attachment plug rated 15 A, 125 V.
For units operating at 230 V (domestic use): Use a UL listed cord set consisting of a
minimum 18 AWG, type SVT or SJT three conductor cord, a maximum of 15-feet in length
with a tandem blade, and a grounding type attachment plug rated 15 A, 250 V.
For units operating at 230 V (outside of U.S.): Use a cord set consisting of a minimum 18
AWG cord and grounding type attachment plug rated 15 A, 250 V. The cord set should have
the appropriate safety approvals for the country in which the equipment will be installed and
marked HAR.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If the
equipment is not installed and used in accordance with the instruction manual, it may cause
harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
CDC Statement
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications.

Cautions
Changes or modifications made to the system that are not approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
THIS PRODUCT CONFORMS TO THE APPLICABLE REQUIREMENTS OF 21 CFR
SUBCHAPTER J AT DATE OF MANUFACTURE.
Read all safety and operating instructions before using the equipment. Keep these instructions
for future reference. Follow all warnings on the equipment or in the operating instructions.
Warnings
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed.
Do not use a tool for purposes other than instructed.
There are no user serviceable parts in the power supply. Refer all servicing of the power
supply to qualified service personnel.

v
Contents
Preface........................................................................................................... ix
About This Document....................................................................................ix
Document Conventions................................................................................... x
Finding Operating System Information ......................................................... xi
Getting Documentation and Training ...........................................................xii
Getting Telephone Support...........................................................................xii
Using the Intergraph Bulletin Board Service...............................................xiii
Using the Intergraph FAXLink....................................................................xiv
Finding Intergraph on the Internet...............................................................xiv
Learning About System Ergonomics........................................................... xiv
Chapter 1 Getting Started.......................................................................... 1
Unpacking....................................................................................................... 1
Setting Up ....................................................................................................... 3
Connecting the Video Cables.......................................................................... 5
Starting the System ......................................................................................... 7
Starting Windows NT for the First Time................................................ 8
Starting Windows 95 for the First Time ................................................. 9
Observing System Precautions...................................................................... 11
Replacing the Faceplate Door....................................................................... 11
Using the Online Reference.......................................................................... 11
Obtaining Windows NT Updates.................................................................. 13
Ensuring PC Card Support............................................................................ 13
Chapter 2 Configuring the System.......................................................... 15
Before You Begin ......................................................................................... 15
About the System’s Video Display............................................................... 16
Configuring the System in Windows NT...................................................... 16
Configuring the Video Display............................................................. 16
Configuring TCP/IP Networking.......................................................... 23
Configuring the System in Windows 95....................................................... 24
Configuring the Video Display............................................................. 24
Configuring TCP/IP Networking.......................................................... 31
Performing Additional Windows 95 Configuration.............................. 32
Chapter 3 Opening and Closing the Base Unit ...................................... 35
Opening the Base Unit.................................................................................. 35
Removing the Option Board Bracket............................................................ 38

vi Contents
Avoiding Electrostatic Discharge..................................................................40
Attaching an Antistatic Wrist Strap ..............................................................41
Closing the Base Unit....................................................................................42
Chapter 4 Maintaining the System..........................................................45
Cleaning the System......................................................................................45
Exterior Surfaces ...................................................................................45
Mouse ....................................................................................................45
Keyboard................................................................................................45
Replacing Parts..............................................................................................46
Replacing the CD-ROM Drive..............................................................47
Replacing the Combo or Floppy Disk Drive.........................................48
Replacing the System Hard Disk Drive.................................................50
Replacing the Auxiliary Hard Disk Drive.............................................52
Replacing the Riser Card.......................................................................54
Replacing the System Board..................................................................55
Replacing the Option Board Fans..........................................................61
Replacing the System Hard Disk Drive Fan..........................................62
Replacing the Power Supply..................................................................63
Reprogramming the Flash EPROM...............................................................65
Chapter 5 Upgrading the System.............................................................69
Adding Memory ............................................................................................69
Adding Internal SCSI Devices.......................................................................72
Adding External SCSI Drives........................................................................74
Adding Option Boards...................................................................................75
PCI Boards.............................................................................................76
ISA and PnP Option Boards..................................................................77
Using the System Configuration Utility........................................................80
ISA Boards with a Configuration File...................................................81
ISA Boards without a Configuration File..............................................82
Chapter 6 Using AMIBIOS Setup............................................................85
Starting AMIBIOS Setup...............................................................................86
Getting Help ..................................................................................................87
Exiting AMIBIOS Setup................................................................................87
Setup Menu....................................................................................................87
Standard Setup.......................................................................................87
Advanced Setup.....................................................................................88
Chipset Setup.........................................................................................89
Power Management...............................................................................91
Peripheral Setup.....................................................................................91
Security Menu ...............................................................................................93

Contents vii
Password ............................................................................................... 93
Anti-Virus ............................................................................................. 94
Default Menu ................................................................................................ 94
Original ................................................................................................. 94
Optimal.................................................................................................. 95
Fail-safe................................................................................................. 95
Chapter 7 Troubleshooting...................................................................... 97
System Power Errors..................................................................................... 97
System Boot Errors....................................................................................... 98
Sound Errors ............................................................................................... 101
Video Errors................................................................................................ 101
Other Hardware Errors................................................................................ 102
Network Errors............................................................................................ 103
Chapter 8 Installing System Software .................................................. 105
Installing Windows NT Workstation.......................................................... 105
Installing Windows 95................................................................................ 112
Returned Goods Authorization (RGA) Form
Personal Workstation Warranty Procedure
Repair Depot Address Labels

viii Contents

ix
Preface
The TD-300, TD-400 Deskside Setup and Maintenance Guide contains
information for setting up, configuring, and servicing your deskside
workstation.
About This Document
The TD-300, TD-400 Deskside Setup and Maintenance Guide is organized
as follows:
♦ Chapter 1, “Getting Started,” describes how to set up the system
hardware and start the system.
♦ Chapter 2, “Configuring the System,” describes how to configure the
video display and the TCP/IP networking software, and how to perform
any additional configuration tasks.
♦ Chapter 3, “Opening and Closing the Base Unit,” describes how to open
and close the system for maintenance and upgrades.
♦ Chapter 4, “Maintaining the System,” describes how to maintain the
system and replace its major components, and how to reprogram the
system’s Basic Input/Output System (BIOS).
♦ Chapter 5, “Upgrading the System,” describes how to upgrade the
system with new components.
♦ Chapter 6, “Using AMBIOS Setup,” describes how to configure the
system’s Basic Input/Output System (BIOS).
♦ Chapter 7, “Troubleshooting,” describes how to resolve common system
problems.
♦ Appendix A, “Installing the System Software,” describes how to install
the operating system and associated system software.

xPreface
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
UPPERCASE Names of files and directories. You can type filenames
and directory names in the dialog boxes or the command
line in lowercase unless directed otherwise.
SMALL CAPS Key names on the keyboard, such as D, ALT or F3.
CTRL+DPress a key while simultaneously pressing another key;
for example, press CTRL and D simultaneously.
Type Type input at the keyboard.
Key in Type input at the keyboard and press ENTER.
Select Make a choice using an available selection method. For
example, place the screen cursor on an object and click a
mouse button, or press TAB and then ENTER.
Open Use an available selection method to open a window,
dialog, or folder.
Press Press and hold down a mouse button, or press and release
a key.
Click Place the screen cursor on an object, then press and
immediately release a mouse button.
Double-click Place the screen cursor on an object, then press and
release a mouse button twice in rapid succession.
Right-click Place the screen cursor on an object, then press and
immediately release the right mouse button.

Preface xi
Drag Place the screen cursor on an object, press and hold down
a mouse button while moving the mouse, and then release
the button.
Finding Operating System Information
If you ordered your system with the Windows NT Workstation operating
system, you received printed and online Windows NT documentation from
Microsoft:
♦ For detailed information on using the Windows NT operating system,
refer to the online Windows NT Workstation System Guide, delivered on
CD-ROM with the operating system, and to Windows NT Help. You can
purchase a printed copy of the System Guide from Intergraph.
♦ For detailed information on installing and updating Windows NT
Workstation, refer to the Windows NT Workstation Installation Guide.
If you ordered your system with the Windows 95 operating system, you
received printed and online Windows 95 documentation from Microsoft:
♦ For basic information on using Windows 95, refer to Introducing
Microsoft Windows 95, which is included in Microsoft’s Windows 95
software package.
♦ For detailed information on using Windows 95, refer to Windows 95
Help.
If you ordered your system with the Solaris 2.5 for x86 operating system,
you received printed and online Solaris documentation from Intergraph and
Sun Microsystems:
♦ For basic information on installing and setting up Solaris 2.5 for 86 on
your Intergraph TD-xxx system, refer to Intergraph’s Workstation
Software Configuration for Solaris 2.5 for x86.
♦ For additional information on installing and configuring Solaris 2.5,
refer to the documentation in Sun Microsystems’ Solaris software
package.

xii Preface
♦ For detailed information on using Solaris 2.5, refer to the online Solaris
User AnswerBook, delivered on CD-ROM with the operating system.
Getting Documentation and Training
You can purchase additional system or software product documentation from
Intergraph.
♦ In the United States, contact your sales account representative, call the
Intergraph Order Desk at 1-800-543-1054, or send a fax to 1-800-548-
3318 to place an order. If you call or fax the Order Desk, have the
document numbers ready for the items you wish to purchase.
♦ At international locations, contact the Intergraph subsidiary or
distributor from which you purchased your Intergraph system or
software to place an order.
To find information on training for Intergraph systems and products, or to
enroll in an available class, contact Intergraph Education Services at
1-800-240-3000.
Getting Telephone Support
If you experience problems with your Intergraph system or software, or have
questions about the information in this document, you can contact Intergraph
for help.
♦ In the United States, call the Customer Response Center at 1-800-633-
7248 between the hours of 7:00 a.m. and 7:00 p.m. Central Time,
Monday through Friday (except holidays).
♦ At international locations, contact the Intergraph subsidiary or
distributor from which you purchased your Intergraph system or
software.
Have the following information readily available when you call:
♦ Workstation model number:
♦ Workstation serial number:

Preface xiii
♦ Your name and telephone number.
♦ A brief description of the problem.
Locate the model and serial numbers on a label on the base unit carton, or on
a label on the back of the base unit. Write these numbers in the spaces
provided above.
Using the Intergraph Bulletin Board Service
You can use the Intergraph Bulletin Board Service (IBBS) to get technical
support information, documentation and training information, sample data
and programs, and software updates and fixes. The IBBS is an electronic
forum for Intergraph customers to exchange messages and files with
Intergraph’s technical and marketing staff, and with other Intergraph
customers. The IBBS is available for customers to give suggestions, make
inquiries, report problems, and exchange support information 24 hours a day,
7 days a week. To connect to the IBBS, do the following:
1. Set your communications protocol for eight (8) data bits, no parity,
one (1) stop bit, and any baud rate up to 14,400.
2. Using a modem, dial the IBBS number, 1-205-730-8786. You can dial
1-205-730-6504 if you are using a 2,400 baud connection.
3. Mirror sites are maintained for international locations. Information on
these sites is available on Intergraph Online, Intergraph’s World Wide
Web server. Refer to “Finding Intergraph on the Internet” for more
information.
4. When connected, respond to the login request by keying in your user
ID. If you have not connected before, key in new to create a user ID.
Follow the menus to find what you need. If you are new to computer
bulletin boards, the IBBS provides clear choices and plenty of online help.
A text file that explains IBBS commands and organization is available for
you to download.
If you have trouble connecting to or using the IBBS, call the System
Operator (Sysop) at 1-205-730-1413, or send a fax to 1-205-730-1110.

xiv Preface
Using the Intergraph FAXLink
You can use the Intergraph FAXLink to get technical support information by
fax 24 hours a day, 7 days a week. To use FAXLink, do the following from
a touch-tone phone or fax machine phone:
♦ Call 1-800-240-4300 to get new user instructions, an index listing of
available documents, and an overview of the categories of available
information.
♦ Call 1-205-730-9000 to order the documents (up to 5 per call).
Follow the prompts provided to locate and deliver the information you need.
Finding Intergraph on the Internet
You can find Intergraph on the Internet in the following ways:
♦ If you have a World Wide Web browser, connect to Intergraph Online,
Intergraph’s Web server, at http://www.intergraph.com.
♦ If you have an application that allows you to transfer files to and from a
system using File Transfer Protocol (FTP), connect to Intergraph’s
anonymous FTP site at ftp.intergraph.com.
♦ If you have an application that allows you to search and retrieve files
using Gopher, connect to Intergraph’s Gopher site at
gopher.intergraph.com.
♦ You can get information from Intergraph’s email server at
[email protected]. Put HELP in the body of the message (the
subject line is ignored) to get information on such subjects as
Intergraph’s online services and where to get World Wide Web
browsers.

1
Chapter 1
Getting Started
The TD-300 and TD-400 deskside workstations are easy to set up and use.
Follow the instructions in this chapter to setup and start your system.
Unpacking
The base unit and monitor cartons contain several items that you must
unpack, verify, and organize to ensure quick and simple setup.
➤To unpack the workstation and monitor:
1. Unpack the base unit and verify you have the items shown in the
following figure. Save all packaging materials.
Power
Cord
Footstands
Mouse
Keyboard
Base
Unit
Operating System,
Documentation,
Backup Media

2Chapter 1 - Getting Started
2. Copy the model number and serial number from the label on the base
unit carton to the “Getting Telephone Support” section in the Preface.
3. The workstation is delivered with the operating system and associated
system software installed on the system’s hard disk drive. However,
ensure that you have the following backup media with your system:
♦ Windows NT, Windows 95, or Solaris 2.5 for x86 software (CD-
ROM and setup diskettes)
♦ Intergraph G95 video display driver diskette
♦ Intergraph Quick Fix Engineering (QFE) diskette
♦ Intergraph TD-300, TD-400 Online Reference diskette
♦ Intergraph System Utilities (SYSUTIL) diskette
♦ MS-DOS CAD drivers for G95 diskette (Windows 95 only)
♦ Primax mouse driver diskette (Windows 95 only)
4. If you ordered a monitor from Intergraph, unpack it and verify you
have the items shown in the figure. If you ordered two monitors for a
dual-screen configuration, unpack them both. Save all packaging
materials.
User Guide
Monitor
Video Cable
Power Cord

Chapter 1 - Getting Started 3
Note: If any of the base unit or monitor parts were not delivered, call the
Customer Response Center immediately at 1-800-633-7248.
Setting Up
Before you begin setting up your workstation, determine where you want to
place the system. Keep these guidelines in mind:
♦ Place the base unit in an area where air can circulate freely around it.
The front and back of the base unit should have at least a three-inch
clearance.
♦ Do not expose the system to high levels of dust, smoke, or moisture.
♦ Place the system in an area where the temperature range stays between
10 °C and 26 °C (50 °F to 80 °F). The optimum operating temperature is
21 °C (70 °F).
♦ Place the system in an area where the humidity stays between 20% and
80% (non-condensing). The optimum operating humidity is 50% (non-
condensing).
➤To set up the workstation:
1. Set the footstands on the bottom of the base unit.
2. Connect the keyboard cable to the Keyboard port on the back of the
base unit. Refer to the following figure.
3. Connect the audio cables (bundled with the keyboard cable) to the
audio jacks. The cable labeled Mic connects to the Microphone jack,
and the cable labeled Audio connects to the Line Out jack. Refer to
the following figure.
4. Connect the mouse cable to the Mouse port on the back of the base
unit. Refer to the following figure.

4Chapter 1 - Getting Started
5. Connect the remaining cables, such as Ethernet AUI or 10Base-T,
printer (to the parallel port), and modem cables (to the serial ports), to
their ports on the back of the base unit. Refer to the following figure.
WARNING
Do not connect a MIDI or game cable to the Ethernet AUI port. This
will short out the local area network on which the workstation resides.
Note: The ports on the back on the system are labeled using PC 95
compliant icons.
Parallel Port
10Base-T
Port
MIDI Port
Fast SCSI-2
Port
Ethernet AUI
Port
Serial Ports
Mouse Port
Ke
y
board Port
Microphone
Line Out

Chapter 1 - Getting Started 5
WARNING
If you are using cables not supplied by Intergraph, you must use
shielded cables to prevent excessive electromagnetic interference
(EMI). Intergraph cables are designed to reduce the amount of EMI
produced by the system.
6. Connect the power cords for the monitor and the base unit to an
Uninterruptible Power Supply (UPS) or a grounded three-prong wall
outlet. Then connect the power cords to the base unit and monitor.
7. Connect the video cables to the ports on the base unit and on the
monitor as described in the next section. After connecting the video
cables, go to “Starting the System.”
Connecting the Video Cables
This section describes connecting the video cables for systems using the G95
video display adapter integrated on the system board, or installed G95 video
display adapter boards for a la carte and dual-screen systems.
Connect the video cable for each monitor to a Video port on the back of the
base unit and to the monitor. The Video ports (depending on your type of
system) are located as follows:
♦ If your workstation has the G95 video display adapter integrated on the
system board, the Video port is below the parallel port. Dual-screen
configurations also have a G95 video display adapter board installed in
PCI slot 5. Refer to the following figure.

6Chapter 1 - Getting Started
♦ A la carte workstations use a G95 video display adapter board installed
in PCI slot 5. Dual-screen a la carte workstations use two G95
accelerator boards installed in PCI slots 5 and 6. Refer to the following
figure.
Video Port
(Secondary
Monitor)
Video Port (Single or Primary Monitor)
Video Port
(Single or
Primary Monitor)
Video Port (Secondary Monitor)