Intergraph TDZ 2000 User manual

TDZ 2000
System Setup
February 1998
DHA023720

Copyright
1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and
trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any
derivative work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in
technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the
United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph
Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated
in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
Trademarks
Intergraph and the Intergraph logo are registered trademarks, and Ultra-Tower, TowerMate, TD, TDZ, Intense 3D, and RealiZm are
trademarks of Intergraph Computer Systems.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Other brands and product names are trademarks of their respective owners.
FCC/DOC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in
accordance with the instruction manual, it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil
numérique de la classe A respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.
Warnings
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority
to operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than
instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as
recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
There are no user serviceable parts in the power supply. Refer all servicing of the power supply to qualified service personnel.
Notes
This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or
in the operating instructions.

v
Contents
Preface............................................................................................................................... ix
About This Document......................................................................................................... ix
Document Conventions....................................................................................................... ix
Finding Operating System Information ................................................................................ x
Finding System Hardware Information................................................................................. x
Learning About System Ergonomics.................................................................................... x
Customer Support............................................................................................................... xi
Hardware and Software Support Services.............................................................. xi
World Wide Web.................................................................................................. xi
Intergraph Bulletin Board Service ......................................................................... xi
FAXLink..............................................................................................................xii
Telephone ............................................................................................................xii
More Support Options..........................................................................................xii
1 Setting Up the Hardware................................................................................................ 1
Unpacking the System ......................................................................................................... 2
Placing System Components................................................................................................ 2
Setting Up the System.......................................................................................................... 3
Connecting an External SCSI Device................................................................................... 5
SCSI Cable Length Guidelines............................................................................... 6
SCSI Cable Quality Guidelines............................................................................... 6
Device Connection................................................................................................. 7
What’s Next?....................................................................................................................... 8
2 Setting Up the Software.................................................................................................. 9
Preparing for Setup............................................................................................................ 10
Pre-Installed Software.......................................................................................... 10
Before You Start Setup......................................................................................... 10
Starting Operating System Setup........................................................................................ 12
Finishing System Setup...................................................................................................... 13
Creating a Repair Disk ......................................................................................... 13
Creating System Software Backup Diskettes......................................................... 13
What’s Next?..................................................................................................................... 14
3 Configuring the System................................................................................................. 15
Configuring the Video Display Driver................................................................................ 16
About RealiZm II Video Display Adapters........................................................... 16
Using the Display Properties Dialog Box.............................................................. 16
3D Display Performance and Full Drag (RealiZm II)............................................ 16
OpenGL Performance and Custom Cursors .......................................................... 17
Multiple Screen Display....................................................................................... 17
RenderGL Run-Time Library............................................................................... 17
Configuring RealiZm II Support for Heidi Graphics ............................................. 17

vi
Correcting Video Display Problems...................................................................... 18
Configuring the Modem..................................................................................................... 19
Configuring Audio............................................................................................................. 20
Configuring Networking.................................................................................................... 20
Reassigning Hard Disk Drive Letters ................................................................................. 20
Changing Virtual Memory Settings.................................................................................... 21
Configuring SCSI Peripherals............................................................................................ 22
SCSI Configuration Utility Guidelines ................................................................. 22
Using the SCSI Configuration Utility ................................................................... 22
Getting Operating System Updates..................................................................................... 24
4 Configuring the BIOS................................................................................................... 25
Overview........................................................................................................................... 26
Starting AMIBIOS Setup................................................................................................... 26
Using AMIBIOS Setup...................................................................................................... 27
Setup Menu ....................................................................................................................... 27
Standard............................................................................................................... 27
Advanced............................................................................................................. 29
Chipset................................................................................................................. 32
PCI/PnP............................................................................................................... 34
Peripheral ............................................................................................................ 36
Utility Menu...................................................................................................................... 38
Language ............................................................................................................. 38
Detect IDE........................................................................................................... 38
Security Menu.................................................................................................................... 38
Supervisor, User................................................................................................... 38
Anti-Virus............................................................................................................ 39
Default Menu..................................................................................................................... 39
Original ............................................................................................................... 39
Optimal................................................................................................................ 39
Fail-safe............................................................................................................... 40
Reprogramming the BIOS.................................................................................................. 40
Assigning System Resources for Option Cards................................................................... 42
Changing the System Boot Sequence ................................................................................. 43
Summary of Default and Fail-Safe Settings........................................................................ 43
5 Operating Notes ............................................................................................................ 49
Moving the System............................................................................................................ 50
Opening and Closing the Door........................................................................................... 51
System Power, Startup, and Shutdown ............................................................................... 52
Using the Standby Button .................................................................................................. 53
Understanding System Power States................................................................................... 54
Automatic Shutdown Utility............................................................................................... 54
Starting the Automatic Shutdown Utility.............................................................. 54
Setting Time in the Automatic Shutdown Utility .................................................. 55
Configuring the Automatic Shutdown Utility ....................................................... 55

vii
Using InterSite Programs................................................................................................... 56
Using Hardware Security Features ..................................................................................... 57
Finding Serial and Model Numbers.................................................................................... 57
Ensuring PC Card Support and Operation .......................................................................... 57
6 Troubleshooting............................................................................................................. 59
System Power.................................................................................................................... 60
System Boot....................................................................................................................... 60
Sound ................................................................................................................................63
Video................................................................................................................................. 63
Miscellaneous Hardware.................................................................................................... 64
Network............................................................................................................................. 64
7 Installing System Software............................................................................................ 65
Before You Begin.............................................................................................................. 66
System Software Products.................................................................................................. 67
Installing Windows NT Workstation 4.0 ............................................................................ 68
System Software................................................................................................... 68
Installation Guidelines ......................................................................................... 68
Installing QFE Software....................................................................................... 69
Reassigning Hard Disk Drive Letters.................................................................... 69
Changing Virtual Memory Settings ...................................................................... 70
Configuring SCSI Host Adapter Settings.............................................................. 70
Configuring PCMCIA Settings............................................................................. 71
Restoring a Pre-configured Striped Disk Set......................................................... 71
Configuring IDE/ATAPI Bus Mastering .............................................................. 72
Configuring the Sound Driver .............................................................................. 73
Getting Operating System Updates..................................................................................... 74
8 Using System Resources................................................................................................ 75
Available IRQs.................................................................................................................. 76
Freeing IRQs ..................................................................................................................... 76
PCI Devices....................................................................................................................... 76
Index................................................................................................................................. 77
Returned Goods Authorization (RGA) Form
Warranty Procedure
Repair Depot Address Labels

viii

ix
Preface
TDZ 2000 System Setup describes setting up and configuring your TDZ 2000 system for use.
This document also provides information on operating the system, troubleshooting, and
reinstalling system software.
About This Document
TDZ 2000 System Setup is organized as follows:
u Chapter 1, “Setting Up the Hardware,” describes how to set up the system hardware.
u Chapter 2, “Setting Up the Software,” describes how to set up the operating system and
associated system software.
u Chapter 3, “Configuring the System,” describes how to configure the system for use.
u Chapter 4, “Configuring the BIOS,” describes how to use AMIBIOS Setup to configure
the system’s basic input/output system (BIOS).
u Chapter 5, “Operating Notes,” describes how to use essential system features and
provides other important information.
u Chapter 6, “Troubleshooting,” describes how to resolve common system problems.
u Chapter 7, “Installing System Software,” describes how to install the operating system
and associated system software, if required.
u Chapter 8, “Using System Resources,” provides information on using system resources
to configure the system for use with additional option boards.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and
directories. You can type filenames and directory names in the dialog
boxes or the command line in lowercase unless directed otherwise.
CTRL+DPress a key while simultaneously pressing another key; for example, press
CTRL and D simultaneously.

x
Finding Operating System Information
For more detailed information on the operating system, see the printed and online Microsoft
documentation delivered with the system.
See the Late-Breaking News shipped with your system for important software and
documentation information not covered in this document.
Finding System Hardware Information
An online introduction to your new system is provided in the System Introduction, which
covers subjects such as the following:
u System features
u System controls and connections
u Intergraph customer support
You can display the System Introduction by using the InterSite Welcome dialog or by
opening the SYSINTRO.HLP file on your system.
Detailed reference information for your new system is provided in the System Reference,
which covers subjects such as the following:
u Opening and closing the unit
u Precautions against electrostatic discharges
u Replacing and upgrading system components
u Installing expansion cards
u System interrupt requests (IRQs)
u External port and system board connectors
u System board jumpers
u Power supply information
See the Late-Breaking News shipped with your system for important hardware and
documentation details not covered in this document.
Learning About System Ergonomics
Please read the Ergonomics Guide included with your Intergraph computer system. This
document provides valuable information on ways to minimize repetitive stress injuries for
persons working with a computer.

xi
Customer Support
Intergraph Computer Systems offers an assortment of customer support options.
Hardware and Software Support Services
Intergraph Computer Systems provides a variety of hardware services for Intergraph and
third-party equipment. Services include warranty upgrades, repair depot service, on-site
hardware maintenance, system administration, and network consulting. Hardware
purchased from Intergraph Computer Systems includes a factory warranty ranging from 30
days to three years. A detailed warranty description is available on the World Wide Web;
see the Support pages at http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you can purchase other
levels of software support.
World Wide Web
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product
information, technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Service
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-205-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at
http://www.intergraph.com.
3. At the login prompt, key in your user ID. If you have not connected before, key in new
to create a user ID.
4. Follow the menus to find what you need. The IBBS provides clear choices and online
help.

xii
If you have trouble connecting to or using the IBBS, call the Customer Response Center at 1-
800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at 1-
205-730-1413.
FAXLink
To use the FAXLink:
u Call 1-800-240-4300 for information on how to get technical support information using
the FAXLink.
u Call 1-205-730-9000 to get documents (up to five per call).
Telephone
To get customer support by telephone:
u In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00
p.m. Central Time, Monday through Friday (except holidays).
u Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
u Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
u Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
u The product’s name or model number.
u The product’s serial number. Software product serial numbers are included in the
product packaging. Hardware product serial numbers are on a sticker affixed to the
hardware product.
u Your name and telephone number.
u A brief description of the question or problem.
More Support Options
To get information on more customer support options:
u Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
u For hardware support questions in the United States, call 1-800-763-0242.

xiii
u For software support questions in the United States, call 1-800-345-4856.
u Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.

xiv

1
1 Setting Up the Hardware
Follow the instructions in this chapter to set up the hardware for your TDZ 2000
workstation.
Unpacking the System ......................................................................................................... 2
Placing System Components................................................................................................ 2
Setting Up the System.......................................................................................................... 3
Connecting an External SCSI Device................................................................................... 5
SCSI Cable Length Guidelines............................................................................... 6
SCSI Cable Quality Guidelines............................................................................... 6
Device Connection................................................................................................. 7
What’s Next?....................................................................................................................... 8

2
Unpacking the System
CAUTION Carefully remove items from packaging. Do not drop any items on a hard surface, or
damage may result. You may need a helper to assist you in removing and placing heavy
items.
Remove everything from the shipping cartons, then look for the following items:
u Workstation and power cord
u Keyboard and mouse
u Intergraph Computer Systems documentation
u Windows NT Workstation 4.0 operating system software (CD-ROM and diskettes) and
documentation
u Package containing screws for installing peripheral devices
If you purchased a monitor from Intergraph Computer Systems, its carton contains the
following:
u Monitor and power cord
u Video cable
u Monitor documentation
NOTE If any of these items were not delivered, call the Customer Response Center immediately at
1-800-633-7248.
Save the packaging materials. If you need to return equipment for repair, it must be in its
original packaging for you to get warranty service.
If you have already unpacked and connected the peripherals to the system, go to Chapter 2 to
begin software setup.
Placing System Components
CAUTION Do not use the bottom portion of the face panel or the lip at the top rear of the unit as a hand
hold when moving the system. Equipment damage and personal injury can result.
When placing the system’s components, remember these guidelines:
u Move and place the TDZ 2000 and monitor carefully.
u Place the TDZ 2000 in a location where air can circulate freely around it. The front and
back panels should each have at least a 3-inch clearance.

3
u Avoid exposing the system to high levels of dust, smoke, or moisture.
u Maintain a temperature range of 10 °C to 26 °C (50 °F to 80 °F); the optimum
operating temperature is 21 °C (70 °F).
u Maintain a humidity range from 20 percent to 80 percent (non-condensing); the
optimum humidity level is 50 percent.
CAUTION Do not move the TDZ 2000 without first shutting down the system and turning off the power,
or damage to internal components may result. See Chapter 5 for instructions on properly
shutting down and powering off the system.
Setting Up the System
Before you connect any cables to the back of the TDZ 2000, note the connector locations in
the following illustration.
Wide Ultra SCSI
(optional)
Microphone
Serial
(
COM 1
)
Mouse
Ethernet
Universal Serial Bus
MIDI/Game
Keyboard
Parallel
Audio Line In
Audio Line Out
Serial
(
COM 2
)
Video Out
Ultra SCSI
AC Line In
AC Line Out
See the System Reference for technical details on each port.

4
To set up the system:
1. Arrange the system base unit, monitor, keyboard, and other peripherals in your
workspace.
2. Connect the cables from the various peripherals to the ports on the back of the system.
Connect the cable from this.... To the port labeled.... For this connector....
Mouse Mouse port
Keyboard Keyboard port
Modem, printer, or other device Serial (COM) port 1 or 2
Printer or other device Parallel port
Network Ethernet port
Universal Serial Bus device Universal Serial Bus port
Stereo speakers or headphones;
Multimedia keyboard speaker Audio Line Out port
External stereo cassette or CD player;
radio or other device Audio Line In port
Multimedia keyboard microphone Microphone port
Game joystick or MIDI device MIDI/Game port
Monitor Video Out port
External SCSI device SCSI port
WARNING If you do not use cables supplied by Intergraph Computer Systems, you must use
shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph
Computer Systems cables are designed to reduce the amount of EMI produced by the
system.
1 2

5
3. Connect any external SCSI devices to the appropriate SCSI port on the back of the
system. See “Connecting an External SCSI Device” below for details.
4. Connect the power cords from the monitor, system, and any external optional
peripherals, to receptacles on a grounded, three-prong AC wall outlet or an
uninterruptible power supply (UPS).
NOTE When you connect the computer power cord to the AC outlet, power is immediately applied to
the system. The system is always powered on when connected to AC power.
5. Open and stow the door on the front of the computer by doing the following:
− Grasp the lip at the bottom of the door and lift up until the door is even with the top
of the system
− Push the door into the system until the door stops
6. Stop! If you are not connecting external SCSI devices at this time, go to the section,
“What’s Next” at the end of this chapter.
Connecting an External SCSI Device
You may want to connect an external SCSI device, such as a hard disk or tape drive, to the
system. The TDZ 2000 features a standard external Ultra SCSI port. An external Wide
Ultra SCSI port is optional. Ultra SCSI provides a maximum data transfer rate of 20 MB per
second and Wide Ultra SCSI provides a maximum data transfer rate of 40 MB per second. If
you use a non-Ultra or non-Wide Ultra SCSI device, data transfer rates are limited to the
speed of that device.
Before you connect external SCSI devices to your system, read the following sections
carefully.
CAUTION Using a non-compliant SCSI-1 device with your system may cause your system to stop
working or lead to other unpredictable results.
CAUTION Make sure you shut down the system and unplug the power cord from the AC wall receptacle
before connecting or disconnecting any peripherals, including external SCSI devices.
NOTE See the
System Reference for additional details on installing SCSI devices.
NOTE Most SCSI adapters do not recognize a hard disk drive that was formatted using a different
brand of adapter. For example, a hard disk drive formatted with an Adaptec SCSI adapter
will not work with a Symbios SCSI adapter. You must use only Symbios-formatted hard disk
drives with a Symbios SCSI adapter.
See “Configuring SCSI Peripherals,” in Chapter 3 for details on using the SCSI
Configuration Utility.

6
SCSI Cable Length Guidelines
The number of drives and length of the cables used to connect the drives is a factor when
using SCSI-1, Fast SCSI (SCSI-2), Ultra SCSI, and Wide Ultra SCSI drives. Fast SCSI,
Ultra SCSI, and Wide Ultra SCSI impose shorter cable restrictions than SCSI-1. The total
length of the SCSI cabling must not exceed the following:
Connecting 1 to 4 Drives
SCSI-1 Fast SCSI-2 Ultra SCSI Wide Ultra SCSI
19.8 ft (6 meters) 9.9 ft (3 meters) 9.9 ft (3 meters) 9.9 ft (3 meters)
Connecting 5 to 7 Drives
SCSI-1 Fast SCSI-2 Ultra SCSI Wide Ultra SCSI
9.9 ft (3 meters) 9.9 ft (3 meters) 4.5 ft (1.5 meters) 4.5 ft (1.5 meters)
NOTE The SCSI controller (on the system board or an adapter card) counts as one device.
The total length of the SCSI cabling is the sum of the following:
u Wide Ultra SCSI cable inside the system - 52 inches (132 cm)
u Ultra SCSI cable inside the system - 14 inches (35.5 cm)
u SCSI cable inside each device - 8 inches (20 cm)
u SCSI cable between the system and the first device
u SCSI cable between each device
SCSI Cable Quality Guidelines
To ensure data integrity and optimum performance, do the following:
u Use only Intergraph Computer Systems SCSI cables. Cables from other vendors may
not provide adequate shielding.
u Use the shortest cables possible to connect SCSI devices to the system and to each other.
Make sure the last device on a chain of external SCSI devices has an active SCSI terminator
connected to the open SCSI port. All other external SCSI devices must have SCSI
termination disabled or removed.

7
Device Connection
The following steps provide basic information to connect a SCSI device to the system. See
the vendor documentation that came with the SCSI device for additional details on
installation, termination, and operation.
CAUTION Make sure you shut down the system and unplug the power cord from the AC wall receptacle
before connecting or disconnecting any peripherals, including external SCSI devices.
To connect an external SCSI device:
1. Shut down the system and unplug the power cord from the AC line receptacle.
2. Connect one end of the external SCSI cable to one of the following external ports on the
back of the system:
− The standard Ultra SCSI port, located just under the AC Line Out connector
− The optional Wide Ultra SCSI port, located on the right side of the I/O panel
3. Connect the other end of the cable to the SCSI device.
4. Set the SCSI ID of the device to an unused number between 1 and 6.
CAUTION Do not use ID 0 or ID 7. Using these IDs can cause system problems, including data loss.
5. Do one of the following:
− If the device is the last or only device on the SCSI chain, enable SCSI termination
− If the device is the first device or is between the first and last device on the SCSI
chain, disable SCSI termination
NOTE If the last or only SCSI device is not internally terminated, make sure you connect an active
SCSI terminator to the open SCSI port. All other external SCSI devices must have
termination disabled or removed.
6. Ensure that the power switch on the SCSI device is in the off position, and then connect
the power cord to the device and then to an AC receptacle.
7. Connect the TDZ 2000 power cord to the AC receptacle.
8. Turn on the power to the SCSI device and any other devices on the SCSI chain.
9. Press the Standby (power) button on the front panel of the TDZ 2000.
10. If necessary, install the software drivers and configure the drive according to the
vendor’s instructions.

8
What’s Next?
Intergraph Computer Systems installs the operating system through Phase I of the process.
From here, you can do either of the following:
u Continue the installation. See Chapter 2, “Setting Up the Software,” for instructions on
setting up the operating system and associated system software.
u Reinstall the operating system. See Chapter 7, “Installing System Software,” for
instructions to install the software completely from CD-ROM.
NOTE Before starting the system for the first time, you may want to learn m ore about system power,
startup, and shutdown. See Chapter 5, “Operating Notes,” for this information.