Intermec 3400 User manual

EasyCoder®3400
and 3600 Bar Code
Label Printer
Quick Start Guide
Worldwide Headquarters
6001 36th Avenue West
Everett, Washington 98203
U.S.A.
tel [phone]
fax [phone]
www.intermec.com
EasyCoder 3400 and 3600 Bar Code Label Printer Quick Start Guide
*064678-006*
P/N 064678-006

Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Avenue West
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to operate and
service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose
without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior notice and do
not represent a commitment on the part of Intermec Technologies Corporation.
© 2003-2007 by Intermec Technologies Corporation. All Rights Reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm,
EasyADC, EasyCoder, EasySet, Fingerprint, INCA (under license), i-gistics, Intellitag, Intellitag Gen2, JANUS,
LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile
Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered either trademarks or registered
trademarks of Intermec Technologies Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (™) symbol in every
occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and to the
benefit of the trademark owner, with no intention of infringement.
The software contained in the printer and the accompanying materials are copyrighted. Unauthorized copying of
the software, including software that has been modified, merged, or included with other software, or the written
materials is expressly forbidden without the prior written consent of Intermec. All right, title, and interest in all
copies of this software are and shall at all times remain the sole and exclusive property of Intermec. Customer
may be held legally responsible for any copyright infringement that is caused or encouraged by its failure to abide
by these terms.
There are U.S. and foreign patents pending.
Kimdura is a registered trademark of Kimberly Clark.
Kapton is a registered trademark of Dupont.
The name Centronics is wholly owned by GENICOM Corporation.
IBM is a registered trademark of International Business Machines Corporation.
27
Adjusting the Print Darkness
Use the darkness adjust control to fine-tune the darkness of print on your labels. The fine
adjustments compensate for variations in the media, the printhead, or the printer. Set the
darkness adjust control after you enter the media sensitivity number.
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I
ALocate the darkness adjust control on the back of the printer.
BUse a small straight-slot screwdriver to adjust the print darkness:
• To increase the print darkness, turn the control clockwise.
• To decrease the print darkness, turn the control counterclockwise.
A
B
To compensate for uneven print quality, turn the bias
adjust screw as shown.
AIf printing is light on right side of label, turn the
bias adjust screw counterclockwise.
BIf printing is light on the left side of label, turn
the bias adjust screw clockwise.
Replace the media cover.
3
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AR RO WL E*
AR RO WL E*
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26
Remove the media cover. Locate the bias screw.
iii
Correcting Uneven Print Quality
You may experience problems in print quality (ribbon wrinkling or light print on one side of your
label) if the printhead is not making even contact with the label stock. You need a straight-slot
screwdriver to turn the bias adjust screw.
Note: To achieve the best print quality, adjust the bias adjust screw each time you use media
of a different width.
Power
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Replace the media cover.
Engage the printhead by rotating the head lift lever
counterclockwise until it locks in place.
8
Contents
Unpacking the Printer 5
Understanding the Printer Front Panel 6
Connecting the Printer to a Power Supply 7
Loading a Roll of Media 8
Loading Thermal Transfer Ribbon 10
Testing Printer Operation 12
Connecting the Printer to Your System 13
Connecting the Printer to a PC 13
Connecting the Printer to a Network 15
Verifying Printer Communications With Your System 16
Configuring the Serial Port for Communications 18
DIP Switch Settings 19
Communicating With the Printer 20
Using the PrintSet Software 20
Using Third-Party Software 20
Using the Intermec Printer Language (IPL) Command Set 20
Troubleshooting the Printer 21
Setting the MSN Number for Intermec Media and Ribbon 22
Setting the MSN for Other Media and Ribbon 22
Cleaning the Printhead 24
Correcting Uneven Print Quality 26
Adjusting the Print Darkness 27

25
2
Use a lint-free cloth moistened with alcohol to remove
any dirt, adhesive, or debris from the print surface on
the bottom of the printhead.
Wait 5 to 10 seconds for the print surface to dry.
Replace the media and ribbon.
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Remove the media and ribbon if necessary.
Rotate the head lift lever clockwise to release the
printhead. This raises the printhead so that you can clean
it.
Remove the media cover.
Turn the on/off switch to the off (O) position and
remove the power cord.
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24
Cleaning the Printhead
In order for the printhead to provide good print quality, it must maintain close contact with the
media. Therefore, cleaning media debris from the printhead is very important. You should clean the
printhead after every roll, or 152 m (6,000 in), of media have been printed. Clean more often if
necessary.
Caution
Do not use sharp objects such as knives or screwdrivers to scrape the printhead
clean. Cleaning with sharp objects will damage the printhead. Clean with only a
cotton swab, a clean, lint-free cloth, or a tissue damp with isopropyl alcohol.
Conseil
N’utilisez pas d’objets pointus tels que couteaux ou tournevis pour nettoyer la tête
d’imprimante. Nettoyer avec des objets pointus endommagera la tête d’imprimante.
Nettoyez-la seulement avec de la ouate ou avec un linge propre et libre de peluches,
humecté avec de l’alcool d’isopropyl.
5
3400 and 3600 Printer Thermal Transfer Media and Ribbon Sensitivity Settings
Sensitivity Thermal Transfer Media and Ribbon
Approximate Sensitivity Rating Setting (Media/Ribbon Stock)
800 Series High Sensitivity (Paper) 864 European Uncoated/Standard 1
854 Duratran TTR Paper Labels/Standard 1
834 Duratran TTR Paper Tags/Standard 1
600 Series Medium Sensitivity (Plastic) 687 Duratran TTR Polyester 1/Premium 3/6/7
683 Duratran TTR Polyester 1/Premium
677 Duratran Syntran/Premium 3/6/7
673 Duratran Syntran/Premium
637 European Polyester/Premium
633 European Polyethylene/Premium
627 Duratran Kimdura/Premium 3/6/7
623 Duratran Kimdura/Premium
500 Series Medium Sensitivity (Paper) 567 Duratran II-1/Premium 3/6/7
563 Duratran II-1/Premium
557 Duratran II Tag-5 mil/Premium 3/6/7
553 Duratran II Tag-5 mil/Premium
537 European Tag/Premium 3/6/7
533 European Tag/Premium
527 Duratran II Tag-7 mil/Premium 3/6/7
523 Duratran II Tag-7 mil/Premium
517 European Coated/Premium 3/6/7
513 European Coated/Premium
300 Series Low Sensitivity (Plastic) 369 Super Prem. Poly./Super Prem.-3
366 Super Prem. Poly./Super Prem.-7
1Intermec printer 5Quick start guide
2AC power cord 6Media support (not shipped with 3600 printer)
3PrinterCompanion CD 7Core locking brackets for plastic ribbon cores (2)
4Cardboard ribbon core
Note: Make sure you remove all packing material from the printer before you proceed.
Note: If you are using plastic ribbon cores, you need to install the core locking brackets for the
plastic ribbon cores. For help, see the printer user’s manual.
You can also order these related manuals:
•EasyCoder Printer 3400 and 3600 User’s Manual (P/N 065145)
•IPL Developer’s Guide (P/N 934-013-xxx) and the IPL Command Reference Manual (P/N 937-007-xxx)
The Intermec web site at www.intermec.com provides many of our current manuals in PDF for you to
download.
Unpacking the Printer
Remove the accessories, packing material, and the printer from the shipping container. Save the
shipping container and packing materials in case you need to move or ship your printer. Verify the
contents of the shipping container against the list below:
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EasyCoder®3400
and3600Printer
QuickStartGuide

623
Direct Thermal Media Sensitivity Settings (continued)
Approx. Sensitivity Sensitivity Max. Recommended
Numbers Setting Direct Thermal Media Print Speed
400 Series Medium 470 Duratherm Lightning - 1 5
Sensitivity 460 European IR 5
(continued) 450 Duratherm Lightning IR Labels - 1 5
440 European Thermal 5
420 Duratherm Lightning Labels - 1 5
100 Series Low 180 Duratherm II 3
Sensitivity
170 European Tag 3
160 Duratherm II Tag 3
140 European Top 3
130 Duratherm II - 2 3
800 Series Low 180 Duratherm II 3
Sensitivity
170 European Tag 3
160 Duratherm II Tag 3
600 Series Medium 687 Duratran TTR Polyester 6
Sensitivity 1/Premium - 7
677 Duratran Syntran/Premium - 7 6
633 European Polyethylene/Premium 8
627 Duratran Kimdura/Premium - 7 8
623 Duratran Kimdura/Premium 6
Thermal Transfer Media and Ribbon Sensitivity Settings
Approx. Sensitivity Sensitivity Max. Recommended
Numbers Setting Direct Thermal Media Print Speed
500 Series Medium 567 Duratran II-1/Premum - 7 8
Sensitivity (Paper)
565 European Premium Paper/Premium 4
563 Duratran II-1/Premum 7
533 European Tag/Premium 6
527 Duratran II Tag - 7 mil/Premium 6
513 European Coated/Premium 6
300 Series Low 369 Super Premium Poly./Super 5
Sensitivity Premium - 3
366 Super Premium Poly./Super 5
Premium - 7
200 Series Low 238 Gloss Polyimide (Kapton)/ 3
Sensitivity (Kapton) Gloss Super Premium
236 Gloss Polyimide (Kapton)/ 3
Super Premium - 7
226 Matte Polyimide (Kapton)/ 3
Super Premium - 7
222 Matte Polyimide (Kapton)/ 3
Matte Super Premium - 7
Understanding the Printer Front Panel
On the front panel of your printer, you will find one button and three light emitting diodes (LEDs).
Use the front panel LEDs to monitor the status of the printer:
3440G.002
Power
Alert
Empty/Pause
Feed/Pause
Power
Green LED
Alert
Empty/Pause
Off
Flashing
On
Off
Flashing
On
Off
Flashing
On
Power off
Receiving data
Power on
Printing or idle
Over-temperature
System fault
Printing or idle
Paused
Media fault
LED State Indication
Orange LED
Yellow LED
The Feed/Pause button performs the following functions depending on the status of the printer:
Printer Mode You Want To What To Do
Idle Feed out one label or Press and release the Feed/Pause button.
a minimum specified
amount of media.
Continuously feed media. Press and hold the Feed/Pause button. When
you release the button, the media stops feeding.
Take the printer offline. Press the Feed/Pause button twice. Press the
button again to bring the printer online.
Printing Pause the printer. Press and release the Feed/Pause button. Press
and release the button again to resume
printing.
Cancel the current print Press and hold the Feed/Pause button until the
job. printer stops printing.
Powered on for Print the hardware Press and hold the Feed/Pause button. See
the first time configuration test label. “Testing Printer Operation” later in this
guide for more information.

722
Setting the MSN for Intermec Media and Ribbon
For direct thermal media, use the three-digit media sensitivity number (MSN) located on
the roll of media to set the sensitivity number. You can also use the values from the tables
in the next section.
For thermal transfer media, you need to look in two places to determine the sensitivity
number. The sensitivity number on each roll of thermal transfer media or ribbon has an
asterisk (*) in place of one of the digits. On thermal transfer media, the rating contains the
first and second digits, with an asterisk in place of the third digit. The number on the
ribbon has the first and third digits, with an asterisk in place of the second digit.
To optimize the sensitivity number for thermal transfer media, you combine the digits as in
this example.
Example: Optimizing the Media Sensitivity Number
Sensitivity
Media or Ribbon Number Description
Thermal transfer media 56* The asterisk reserves the third digit to
identify the ribbon’s sensitivity number.
Thermal transfer ribbon 5*7 The asterisk reserves the second digit to
identify the media’s sensitivity number.
567 Optimized sensitivity number.
Setting the MSN for Other Media and Ribbon
If you are not using Intermec media and ribbon, or you misplaced your packaging with the
three-digit MSN label on it, you can set the approximate sensitivity number. The first
column of the Direct Thermal and Thermal Transfer Media Sensitivity Settings tables list
the approximate sensitivity settings. To achieve acceptable print quality, enter the three-
digit MSN (for example, 800).
If you are unsure how to set the MSN, start with the highest settings, which provides the
lowest energy (800 for thermal transfer and 700 for direct thermal), and work your way
down until you achieve the best print quality. You can also use PrintSet’s Print Quality
Wizard to help achieve print quality.
Direct Thermal Media Sensitivity Settings
Approx. Sensitivity Sensitivity Max. Recommended
Numbers Setting Direct Thermal Media Print Speed
700 Series High 720 Duratherm Lightning Plus - 2 8
Sensitivity
400 Series Medium 480 Duratherm Lightning IR Tag 5
Sensitivity
Connecting the Printer to a Power Supply
Turn the On/Off (|/O) switch on the back of the
printer to the off (O) position.
Make sure the DIP switches are set to their default settings.
Top Bank Set switch 1 on (|). Set switches 2
through 8 off (O).
Note: The 3400 does not use switch 8
on the top bank.
Bottom Bank Set switches 1 through 8 off.
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3440G.004
Plug the AC power cord into the receptacle at the rear of the
printer. Turn the On/Off switch to
the on (|) position.
Plug the other end of the
power cord into a
grounded wall outlet or
surge protector.
When you power on the printer, the green LED on the front panel lights, the yellow and orange
LEDs flash, and the platen roller advances. The yellow LED then stays on until you load media.
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821
Troubleshooting the Printer
If your labels are not printing properly, check the following table to locate the symptom and correct
the problem.
Symptom Possible Causes Solution
Blotches on labels. Printhead is dirty. Clean the printhead. For help, see “Cleaning the Printhead”
later in this guide.
Poor quality label or Replace stock with Intermec label and/or ribbon stock. See
ribbon stock. “Setting the MSN for Intermec Media and Ribbon” later in this
guide.
Incorrect media Change sensitivity setting to match the type of media you are
sensitivity setting. using. For help, see “Setting the MSN for Intermec Media and
Ribbon” and “Setting the MSN for Other Media and Ribbon”
later in this guide.
Printing is too light Sensitivity command is Change sensitivity setting to match the type of media you are
or dark. incorrectly set. using. For help, “Setting the MSN for Intermec Media and
Ribbon” and “Setting the MSN for Other Media and Ribbon”
later in this guide.
Printhead is dirty. Clean the printhead. For help, see “Cleaning the Printhead” later in this guide.
Printing is not Printer is misfeeding. Make sure the media is installed properly along the
on the label. entire media path. For help, see “Loading a Roll of
Media” earlier in this guide.
Print quality is poor. Incorrect media Change the sensitivity setting to match the type of media you
sensitivity. are using. For help, see “Setting the MSN for Intermec Media and
Ribbon” and “Setting the MSN for Other Media and Ribbon”
later in this guide.
Printhead is dirty. Clean the printhead. For help, see “Cleaning the Printhead” later
in this guide.
Uneven print contrast Adjust the bias adjust screw. For help, see “Correcting Uneven
(density). Print Quality” later in this guide.
You are using incorrect Use only Intermec label and ribbon stock to ensure superior
label or ribbon stock to print quality and product performance. See ““Setting the MSN for
Intermec Media and Ribbon” later in this guide to set the correct
media sensitivity numbers for Intermec media and ribbon stock.
Ribbon wrinkling. Check to make sure that you installed the ribbon correctly. For
help, see “Loading Thermal Transfer Ribbon” earlier in this guide.
Adjust the bias adjust screw. For help, see “Correcting Uneven
Print Quality” later in this guide.
Direct thermal/ Set the DIP switch for the type of media you are using. For help,
thermal transfer see “Configuring the Serial Port for Communications” earlier in
switch set in the this guide.
wrong position.
Loading a Roll of Media
This procedure explains how to load a roll of direct thermal or thermal transfer media. Note that
media is sold separately. For help, contact your local Intermec representative.
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If there is one, save the small label attached to your roll
of media or the label with a 15 digit number stamped
on it. You will need it to set the correct media
sensitivity number (MSN).
Use your right hand to pull the bottom of the media
cover away from the base of the printer.
Use your left hand to lift the front of the media cover
upward.
Lift the media cover away from the top of the printer.
Raise the printhead by rotating the head lift lever clockwise.
ATurn the supply roll retainer counterclockwise to
release it.
BSlide it to the outer end of the supply roll post.
Turn the supply roll retainer clockwise to lock it.
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ATurn the supply roll retainer counterclockwise
and slide it up to the edge of the roll of media.
BTurn the supply roll retainer clockwise to lock it
in place. If you installed the media support, it
should move freely.
Place the roll of media on the supply roll post.
Note: If you are using a narrow roll of media
(less than 7.5 cm or 3 in), insert the media support
between the roll of media and the supply roll
retainer before securing it in place.
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920
Communicating With the Printer
You are now ready to print labels by downloading data from the host to your printer. Downloading
is the universal term used to describe the transfer of information from the host to any connected
peripheral device, such as your printer. When you transfer data from your printer to the host, you
are performing a process called uploading.
You can use several methods to download information in your data collection system. The next
sections describe different ways to communicate with the printer.
Using the PrintSet Software
Use PrintSet to quickly and easily configure the printer. You can upload the current configuration
settings, modify them, and then download them to your printer. Other features of PrintSet include
the ability to:
• download graphics and fonts (including TrueType).
• print test labels.
• allocate memory.
• download configuration files.
For help using PrintSet, refer to the online help portion of the application software. PrintSet can be
installed from the PrinterCompanion CD included with the printer or it can be downloaded from the
Intermec web site at www.intermec.com.
Using Third-Party Software
You can use third-party software to set many of the printer parameters. You can configure the
parameters that your software does not set by using the IPL command set or the printer’s DIP
switches.
Use your third-party software to create label formats and convert graphics into a user-defined
character (UDC) format that your printer can interpret. Refer to your third-party documentation,
for more information.
Using the Intermec Printer Language (IPL) Command Set
You can also create labels by downloading formats (designs) and data you create with the printer
command set. For help, see the IPL Developer’s Guide and the IPL Command Reference Manual
available from the Intermec web site at www.intermec.com. You can use the printer command set
to perform any function or activate any feature of your printer except for those features or functions
that are set with the DIP switches.
ASlide the edge guide to the outer edge of the lower
media guide and screw it in place.
BPull down on the lower media guide to allow easy
access to the media path.
Unscrew the edge guide on the lower media guide.
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Release the lower media guide. Unscrew the edge guide
and slide it in to the edge of the media. Screw the edge
guide in place.
Unroll several inches of media and route it through the
printer mechanism.
10
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Press the Feed/Pause button to advance one label
through the printer.
Replace the media cover.
Rotate the head lift lever counterclockwise until it locks.
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10 19
DIP Switch Settings
3440G.027
ON
O = OFF
1 = ON
Multi-drop Address Selection
*A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
0
1
2
3
4
5
Protocol Selection
XON/XOFF*
Intermec Protocols
XON/XOFF Selection
No Status Response*
With Status Response
DT/TTR
Direct Thermal*
Thermal Transfer Ribbon
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
O
1
1
O
O
1
1
O
O
1
1
O
O
1
1
O
O
1
1
O
O
1
1
O
O
1
1
O
O
1
1
O
O
O
O
1
1
1
1
O
O
O
O
1
1
1
1
O
O
O
O
1
1
1
1
O
O
O
O
1
1
1
1
O
O
O
O
O
O
O
O
1
1
1
1
1
1
1
1
O
O
O
O
O
O
O
O
1
1
1
1
1
1
1
1
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
O
1
O
1
O
1
Default settings are noted with an *
Bottom Bank Switch Number
1 2 3 4 5 6 7 8
OFF
1 2 3 4 5 6 7 8
O = OFF
1 = ON
O
1
O
1
O
1
O
1
O
O
1
1
O
O
1
1
O
O
O
O
1
1
1
1
O
1
O
1
O
O
1
1
O
1
OO
Default settings are noted with an *
Top Bank Switch Number
ON
OFF
Baud Rate Selection
19,200
9,600*
4,800
2,400
1,200
38,400
57,600
reserved
Parity Selection
Even*
Odd
None
None
Number of Data Bits
7 Bit*
8 Bit
Reserved
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SENSITIVITY NUMBER
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3440G.033
Loading Thermal Transfer Ribbon
If you plan to print in thermal transfer mode, you must install a thermal transfer ribbon on the ribbon
supply hub after you install the thermal transfer media. Note that ribbon is sold separately.
Note: If you are using plastic ribbon cores, you need to install the core locking brackets for
the plastic ribbon cores before you load thermal transfer ribbon. For help, see the printer
user’s manual.
If applicable, save the plastic bag that your media
came in. Attached to the bag is a label with a three-
digit sensitivity number printed on it. You need this
number to set the correct media sensitivity number.
Open the media cover.
Make sure the printhead is raised. If not, turn the head
lift lever clockwise until the printhead releases.
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3
ASlide the empty ribbon core that comes with the
printer onto the ribbon rewind hub.
BSlide the roll of thermal transfer ribbon onto the
ribbon supply hub with the ribbon roller unwinding
clockwise.
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Intermec
Intermec
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Detach the leader from the thermal transfer ribbon roll
and unwind approximately 20 cm (8 in) of ribbon.
6
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Route the ribbon leader through the printer
mechanism
Attach the ribbon leader to the empty ribbon core using the
adhesive strip on the leader edge.

1118
Configuring the Serial Port for Communications
The serial port settings of your printer should match those of your PC or network controlling
device. The default settings of the printer are:
Parameter Setting
Baud rate 9600
Parity Even
Word length selection 7-bit word
Protocol XON/XOFF no status response
Device address A
Media type Direct thermal
Determine which parameters you need to change and which DIP switches you need to set. Use the
DIP switch table on the following page.
Use a small straight-slot screwdriver to set the appropriate DIP switches on or off.
Turn the printer power off and then on again.For example, if you want to change the media type to
thermal transfer, set DIP switch 8 on the bottom bank of
switches to the on (|) position.
1
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1 2 3 4 5 6 7 8
I
O
I
O
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2
➤
➤
3440G.040
7
Turn the ribbon rewind hub clockwise until the ribbon
runs smoothly through the printhead mechanism.
3440G.
0
➤
8
Lower the printhead by turning the head lift lever
counterclockwise until it locks.
Close the media cover. Enable thermal transfer printing by setting DIP switch 8
on the bottom bank of switches to the on (|) position.
Turn the printer power off and then on to activate the
new setting.
3440G.022
Power
Alert
Feed/Pause
Empty/Pause
910
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
O
I
1 2 3 4 5 6 7 8
O
1 2 3 4 5 6 7 8
I
O
I
3440G-019
3440G.020
Press the Feed/Pause button to advance the ribbon
through the printer.
Note: When replacing the thermal transfer ribbon roll in the future, use the empty thermal
transfer ribbon core as the new rewinder core.
Alert
Empty/Pause
Feed/Pause
EasyCoder
3440
11
The following table provides the maximum baud rates for the printers.
Printer Maximum Baud Rate
3400B 19,200
3400C 38,400
3600 19,200

12 17
Note: An example using DOS to verify printer communications follows this procedure. If
this procedure does not work, check to make sure that the DIP switches are set to the default
configuration and that the printer cable is securely plugged into the correct port of your
system.
To use DOS to verify printer communications
1. On a PC with Windows 95 or earlier, at the DOS prompt, type the following command and press
Enter to configure the serial port:
MODE COM1 96,E,7,1,N
2. Type the following command lines and press Enter:
COPY CON COM1
ABCDEF^Z
where:
COPY CON COM1 tells the PC to copy the next line of information to communications port
COM1.
ABCDEF are random characters typed at the host.
^Z (Ctrl-Z) Enter sends the information to the printer.
The printer prints the characters (see step 4 on previous page for example).
Note: If you are using a different platform to communicate with your printer, please refer to
your system user’s manual and the see the IPL Developer’s Guide and the IPL Command
Reference Manual for information on downloading commands.
Note: If you receive a write fault error, your cabling may be incorrect. See “Connecting the
Printer to Your System” earlier in this guide for more information.
Power
Alert
Empty/Pause
Feed/Pause
3440G.024
EasyCoder
3440
2
Turn the printer On/Off switch to the off (O)
position.
1
Testing Printer Operation
Print a hardware configuration test label to make sure your printer is operating correctly.
Press and hold the Feed/Pause button.
Turn the On/Off switch to the on (|) position.
O
I
3440G.042
O
I
3440G.041
The Alert and Empty/Pause LEDs blink
during the printer self-test.
Release the Feed/Pause button when the
media starts moving.
The printer feeds out one or two blank labels and then prints the
hardware configuration test label.
Note: The example label printed above is from the 3400
printer. The values on your hardware configuration test
label may be different.
4
Power
Alert
Empty/Pause
Feed/Pause
3440G.026
EasyCoder
3440
3
3440G.023
3400 Hardware Configuration
: 120 kilobytes
: 134 kilobytes
: 600
: 221
: 0
: 1792 dots
: 2.5 mil
: 0
: 7BB9
: 2148
:
:
Memory Instal
Storage RAM
Image RAM
Mileage
Inches Processed
Inches Burned
Labels Cut
Printhead
Width
Dot Size
Burn Pot Setting
Firmware Checksum
ROM0 (U9)
ROM1 (U8)
Program
Version
5
O
I
3440G.042
O
I
3440G.041
Turn the On/Off switch to the off (O) position and then
to the on (|) position to return to normal printer
operation.

1316
Power
Alert
Empty/Pause
Feed/Pause
EasyCoder
3440
2
Verifying Printer Communications With Your System
Once you have the printer connected to your system, you need to verify that the printer
communicates with your system. The easiest way to test communications is to set the printer to
Data Line Print mode and send down a character string from your system.
If you have just printed a hardware configuration test label, start with Step 4.
3440G.029
4
3
5
1
Power
Alert
Empty/Pause
Feed/Pause
3440G.026
EasyCoder
3440
3440G.020
Turn the On/Off switch to the off (O) position.
Release the Feed/Pause button after the hardware
configuration test label prints.
Press and hold the Feed/Pause button. Turn the
On/Off switch to the on (|) position.
O
I
3440G.042
O
I
3440G.041
O
I
3440G.041
O
I
3440G.042
Send down some characters from your system.
At this point the printer does not attempt to interpret
any printer commands. It simply prints each character
with its hexadecimal equivalent underneath.
Turn the printer power off and then on again.
Connecting the Printer to Your System
You can connect your printer to a PC, a local area network, an AS/400 (or other midrange system),
or a mainframe. Use this section to connect the printer to your system.
Connecting the Printer to a PC
You can connect your printer to either a serial port or a parallel port (if you have the parallel option
installed) on your PC. You must provide the correct cables to connect the printer. Contact your
Intermec representative for ordering assistance if you do not have the appropriate cables.
Use the following table to determine the correct Intermec cable for your application. Cable
schematics for the PC serial cables appear on the following pages.
For Connecting To Use Intermec Cable
PC serial port
25F-25M, null modem, 9-wire 048668
9F-25M, null modem, 7-wire 048693
PC parallel port
Parallel port cable 051211
Note: If you are connecting the printer to a serial port on your PC, you may need to change
the serial port configuration of your PC to match the printer. See “Configuring the Serial
Port for Communications” later in this guide for the default printer configuration settings.
Plug the 25-pin connector into the serial (A) or parallel
(B) communications port on the rear of the printer.
Plug the other end of the cable into a serial (COM port)
or parallel port on your PC.
Turn the On/Off switch to the off (O) position.
1
O
I
3440G.042
2
12 3 4 5 6 7 8 12 3 4 5 6 7 8
O
I
3440G.025

14 15
Connecting the Printer to a Network
You can connect your printer to 10BaseT networks, such as Novell NetWare, Token Ring, or TCP/
IP. You can also connect the printer to an AS/400 (or other midrange system) or an IBM mainframe.
For Connecting To You Need Part Number
10BaseT Networks One of these interface adapters:
• External EasyLAN™ 10i2 Ethernet adapter 072885
(attaches to the parallel port if you have one
installed in the optional port location)
• Internal EasyLAN 10i2 Ethernet adapter 072894
AS/400 Twinax adapter card 067879 (cable included)
Mainframe Coax adapter card 067880 (cable included)
If the controlling device is an Intermec product, refer to the following manuals for instructions and
information on the necessary cabling and connections.
•DCS 300 User’s Manual (P/N 067296)
•Intermec Ethernet Adapter User’s Manual (P/N 068749)
•Intermec Ethernet Adapter Setup Guide (P/N 068748)
•Coax/Twinax Interface Card User’s Manual (P/N 067867)
•Data Communications Reference Manual (P/N 044737)
You can visit the Intermec web site at www.intermec.com for a list of available manuals or to access
many of our current manuals in PDF format. To order printed Intermec manuals, contact your local
Intermec representative or distributor.
RS-232 Null Modem Cable for 9-pin PC (P/N 048693)
Note: The metal backshell is connected directly to the shield to achieve electrostatic
discharge (ESD) immunity.
Shield
AT Printer
9-Pin (Socket) D-Sub
Metal Backshell
25-Pin (Plug) D-Sub
Metal Backshell
Received Data
Transmitted Data
Clear to Send
Request to Send
Data Terminal Ready
Data Set Ready
Carrier Detect
Ground
Chassis Ground
Transmitted Data
Received Data
Carrier Detect
Data Set Ready
Data Terminal Ready
Clear to Send
Request to Send
Ground
2
3
8
7
4
6
1
5
1
2
3
8
6
20
5
4
7
3440G.054
RS-232 Null Modem Cable for 25-pin PC (P/N 048668)
Shield
PC Printer
25-Pin (Socket) D-Sub
Metal Backshell
25-Pin (Plug) D-Sub
Metal Backshell
Chassis Ground
Transmitted Data
Received Data
Request to Send
Clear to Send
Data Set Ready
Ground
Data Terminal Ready
Carrier Detect
Chassis Ground
Received Data
Transmitted Data
Carrier Detect
Data Terminal Ready
Ground
Data Set Ready
Clear to Send
1
2
3
4
5
6
7
20
8
1
3
2
8
20
7
6
4
5
3440G.053
Note: The metal backshell is connected directly to the shield to achieve electrostatic
discharge (ESD) immunity.