Intermec 4400 User manual

P/N 054324-004
Getting Started Guide
EasyCoder
™
4400 Printer

EasyCoder 4440 Printer Getting Started Guide
ii
Intermec Technologies Corporation
6001 36th Avenue West
P.O. Box 4280
Everett, WA 98203-9280
U.S. service and technical support: 1-800-755-5505
U.S. media supplies ordering information: 1-800-227-9947
Canadian service and technical support: 1-800-688-7043
Canadian media supplies ordering information: 1-800-268-6936
Outside U.S. and Canada: Contact your local Intermec service supplier.
The information contained herein is proprietary and is provided solely for the purpose of allowing
customers to operate and/or service Intermec manufactured equipment and is not to be released,
reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications in this guide are subject to change without notice.
1996-1999 by Intermec Technologies Corporation
All Rights Reserved
The word Intermec, the Intermec logo, JANUS, IRL, TRAKKER, TRAKKER Antares, EasyCoder,
Duratherm, Precision Print, PrintSet, Virtual Wedge, and CrossBar are either trademarks or
registered trademarks of Intermec Corporation.
Novell is a registered trademark of Novell, Inc.
Kimdura is a registered trademark of Kimberly Clark.
Kapton is a registered trademark of Dupont.
The name Centronics is wholly owned by GENICOM Corporation.
IBM is a registered trademark of International Business Machines Corporation.
Throughout this guide, trademarked names may be used. Rather than put a trademark () symbol
in every occurrence of a trademarked name, we state that we are using the names only in an
editorial fashion, and to the benefit of the trademark owner, with no intention of infringement.

Contents
iii
Contents
About This Guide v
Related Intermec Manuals and Materials v
Warranty Information vi
Safety Summary vii
Cautions vii
Understanding and Preparing the Printer
Unpacking the 4400 Printer 1-3
Identifying the Printers Components 1-5
Plugging In the Printer 1-7
Understanding the Printer Control Panel 1-8
Using the Operating Keys 1-8
Using the Selection Keys 1-9
Understanding the Indicator Lights 1-10
Accessing the Printer Menus 1-10
Opening the Printer 1-12
Loading Fanfold Media 1-13
Loading a Roll of Media 1-15
Installing the Media Roll Holder 1-15
Installing a New Media Roll 1-16
Loading Thermal Transfer Ribbon 1-17
Removing the Ribbon Access Door 1-17
Loading the Thermal Transfer Ribbon 1-18
Replacing the Ribbon Access Door 1-20
Closing the Printer 1-21
Testing Printer Operation 1-22
1

EasyCoder 4440 Printer Getting Started Guide
iv
Connecting the Printer to Your System
Connecting the Printer to Your System 2-3
Connecting the 4400 to a PC 2-4
Connecting the Printer to a PC Serial Port 2-4
Connecting the Printer to a PC Parallel Port 2-5
Connecting the 4400 to an Ethernet Network 2-5
Connecting the 4400 to an AS/400 2-7
Connecting the 4400 to a Mainframe 2-7
Verifying Printer Communications With Your System 2-8
Configuring the Serial Port 2-10
Customizing the Printer for Your Application 2-12
Using the PrintSet Software 2-12
Using Third-Party Software 2-12
Using IPL Commands 2-12
Optimizing Print Quality
Restoring Printer Default Configuration 3-3
Setting the Media Sensitivity Number 3-4
Setting the Media Sensitivity Number for Intermec Media and Ribbon 3-5
Setting the Media Sensitivity Number for Other Media and Ribbon 3-6
Setting the Dark Adjust 3-9
Components to Maintain 3-10
Cleaning the Printer 3-11
Removing the Ribbon Access Door 3-11
Opening the Printer for Cleaning 3-12
Cleaning the Printer Case 3-12
Cleaning the Printhead 3-13
Cleaning the Platen Roller and Tear Bar 3-14
Cleaning the Label Gap and Label Mark Sensors 3-15
Cleaning the Paper Path 3-16
Cleaning the Edge Guides 3-17
Printer Operation Problems 3-18
Print Quality Problems 3-19
2
3

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About This Guide
v
About This Guide
Use this guide to get your printer up and running for the first time. Use this
table to locate the information you need to get started.
For information on Refer to
Preparin
g
the printer for
connection. Chapter 1. Use this chapter to unpack the printer, plu
g
in
the printer, understand the printer front panel, load
media, load ribbon, and print a test label.
Connecting the printer. Chapter 2. Use this chapter to connect the printer to
y
our
s
y
stem, confi
g
ure the serial port, and verif
y
that
y
ou have
established communications.
Maintaining the printer. Chapter 3. Use this chapter to troubleshoot basic print
qualit
y
problems and perform procedures to maintain
print quality.
Related Intermec Manuals and Materials
The manuals and material listed below provide additional information about
printing labels with your 4400 printer. Please visit our Web site at
www.intermec.com for a list of available manuals or to access many of our
current manuals in PDF format. To order printed versions of the Intermec
manuals, contact your local Intermec representative or distributor.
Title Part Number
4400 Bar Code Label Printer User’s ManualIntermec Part No. 058607
Printer Companion CD Intermec Part No. 1-020036
IPL Programming Reference Manual Intermec Part No. 066396
Data Communications Reference Manual Intermec Part No. 044737
The Bar Code Book b
y
Ro
g
er C. Palmer Intermec Part No. 051241
Installation and Assembl
y
o
f
Coaxial
Cable and Accessories IBM Part No. GA27-2805-4

EasyCoder 4400 Printer Getting Started Guide
vi
Terms and Conventions
The following special terms and conventions occur throughout this guide.
Terms
“Printer” or “4400” refer to the 4400 bar code label printer.
“Host” refers to a personal computer or other computer that communicates
with the printer.
Conventions
The following conventions are used throughout this guide for operating
procedures and descriptions of the printer.
• Downloaded commands appear in the order that you send them to the
printer with the following conventions:
Convention Description
Ctrl Bold text represents a ke
y
on
y
our ke
y
board. For example, Ctrl
represents the Control key.
Ctrl-ZWhen two ke
y
s are
j
oined with a dash, press them simultaneousl
y
. For
example, if
y
ou see the command Ctrl-Z, press the two ke
y
s at the
same time.
E3;F3 T
y
pe all characters that appear in the Courier font b
y
pressin
g
an
individual ke
y
on the ke
y
board.
Warranty Information
To receive a copy of the standard warranty provision for this product, contact
your local Intermec sales organization. In the U.S. call 1-800-755-5505, and in
Canada call 1-800-688-7043. Otherwise, refer to the Worldwide Sales & Service
list that comes with this guide for the address and telephone number of your
Intermec sales organization.

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About This Guide
vii
Safety Summary
Your safety is extremely important. Read and follow all warnings and cautions
in this book before handling and operating Intermec equipment. You can be
seriously injured, and equipment and data can be damaged if you do not follow
the safety warnings and cautions.
Do Not Repair or Adjust Alone Do not repair or adjust energized equipment
alone under any circumstances. Someone capable of providing first aid must
always be present for your safety.
First Aid Always obtain first aid or medical attention immediately after an
injury. Never neglect an injury, no matter how slight it seems.
Resuscitation Begin resuscitation immediately if someone is injured and stops
breathing. Any delay could result in death. To work on or near high voltage,
you should be familiar with approved industrial first aid methods.
Energized Equipment Never work on energized equipment unless authorized
by a responsible authority. Energized electrical equipment is dangerous.
Electrical shock from energized equipment can cause death. If you must
perform authorized emergency work on energized equipment, be sure that you
comply strictly with approved safety regulations.
Cautions
The cautions in this guide use the following format.
Caution
A caution alerts you to an operating procedure, practice, condition, or
statement that must be strictly observed to prevent equipment damage or
destruction, or corruption or loss of data.
Conseil
Une précaution vous alerte d’une procédure de fonctionnement, d’une méthode,
d’un état ou d’un rapport qui doit être strictement respecté pour empêcher
l’endommagement ou la destruction de l’équipement, ou l’altération ou la
perte de données.

Understanding and Preparing the Printer
1

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Understanding and Preparing the Printer
1-3
1
The 4400 printer offers many configuration and programming choices, yet it is both
easy to operate and understand. Intermec designed the 4400 to produce high-quality
labels in harsh environments with minimal supervision and maintenance. The
procedures in this chapter guide you through:
••
unpacking the 4400 printer.
••
identifying the printers components.
••
plugging in the printer.
••
understanding the printer control panel.
••
accessing the printer menus.
••
opening the printer.
••
loading fanfold media.
••
loading a roll of media.
••
loading thermal transfer ribbon.
••
closing the printer.
••
testing printer operation.
Unpacking the 4400 Printer
Remove the accessories, packing material, and the printer from the shipping
container. Set the printer on a clean, stable, flat surface and remove the packing
material. Save the shipping container and packing materials in case you need to
move or ship your printer.
Verify the contents of the shipping container against the list below. Use the
illustration on the following page to help identify these items:
•4400 bar code label printer
•AC power cord
•Media roll holder
•Media envelope
•
Printer Companion CD
•EasyCoder 4400 Printer Getting Started Guide

EasyCoder 4400 Printer Getting Started Guide
1-4
Contents of EasyCoder 4400 Shipping Container
4400G001.eps
ALERT ON LINE
POWER
CONTINUE
RELOAD
FEED
0PEN
ENTER
ON LINE
SELECT MENU
OFF LINE
MEDIA
ENVELOPE
EasyCoder 4400
EasyCoder
™
4400 Printer
P/N 054324
Getting Started Guide
Getting Started Guide
P/N069806-001
Local Area Systems Division
EasyCoder
™
4400 Printer
Verify your order against the packing slip to ensure that your order is
complete. If any parts are missing, please contact your local Intermec
representative.

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Understanding and Preparing the Printer
1-5
1
Identifying the Printers Components
The following illustrations identify the major components of your Intermec
4400 printer.
Front View of the 4400 Printer
4400G.002
Thermal transfer
ribbon
takeup hub
Thermal transfer ribbon
supply hub
Ribbon access
door
Cooling fan
Edge guides
Print path manual
release
Printhead
External options
communications port
Control
panel
Label mark
sensor
Tear bar
ALERT ON LINE
POWER
CONTINUE
RELOAD
FEED
0PEN
ENTER
ON LINE
SELECT MENU
OFF LINE
Platen roller
Label gap
sensor
Media roll
holder
Printer
cover
EasyCoder 4400

EasyCoder 4400 Printer Getting Started Guide
1-6
Rear View of the 4400 Printer
4400G.003
Serial
communications
port connector
Optional I/O
board port
Fuse
Power On/Off switch
AC power receptacle

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Understanding and Preparing the Printer
1-7
1
Plugging In the Printer
The back of the 4400 printer contains the AC power cord receptacle and the
communications ports.
To power up your printer
1. Plug the AC power cord into the receptacle on the back of the printer. Plug
the other end into a wall outlet or surge protector.
2. Set the power switch (located on the back panel of the printer) to the on ( l )
position. When the printer is fully powered, the power and online
indicators light and the display reads as follows:
PAPER FAULT
Note: All three indicator lights, including the Alert light, flash when you turn on
the printer.
4400G.004

EasyCoder 4400 Printer Getting Started Guide
1-8
Understanding the Printer Control Panel
The control panel provides direct control of the printer. Use the control panel
for many tasks, such as setting the printer to offline before opening the cover.
The control panel features a 32-character liquid crystal display, nine keys, and
three status lights. The nine keys are divided into two sets: three operating keys
for normal operation of the printer and six selection keys for entering menus to
change the printer settings.
Using the Operating Keys
The operating keys are located at the bottom of the control panel, below the
status lights. Each operating key is described in the table below:
Operating Key Description
[OPEN] Opens the printer. This key is only operational when the
printer is Offline.
[FEED/RELOAD] Advances the next label and feeds labels when reloading.
This key is only operational when the printer is Offline.
[ONLINE/OFFLINE] Toggles the printer between Online and Offline. When
Offline, the printer stops printing and cannot accept data
from the host computer.

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Understanding and Preparing the Printer
1-9
1
Using the Selection Keys
The following illustration shows the six selection keys.
ALERT ON LINE
POWER
CONTINUE
RELOAD
FEED
0PEN
ENTER
ON LINE
SELECT MENU
OFF LINE
Select menus and
menu choices
Return
to a menu
Scroll
through
menu
choices Exit menus
and return
to ready
Activate a
new selection
4400G.005
EasyCoder 4400
Use this table and the circle illustration on page 1-11 to move around the circle
and reach the menu selection you need.
Press To Move When You Want To
[SELECT] Outwards towards the
edge of the circle. Select a menu choice.
[MENU] In towards the center of
the circle. Return to a menu.
Note: Use this key to enter the Main menu.
[↑] or [↓]Around the circle. Scroll through menu choices.
[CONTINUE] Back into the center. Exit menus and return to READY.
[ENTER] Activate a setting.

EasyCoder 4400 Printer Getting Started Guide
1-10
Understanding the Indicator Lights
The control panel has three lights that indicate the current operating status of
the printer. All three lights flash when you turn the printer power on.
Alert This light flashes when a condition arises that requires your attention,
such as an open paper path. A message describing the alert condition is
displayed. A beep will sound at regular intervals until you correct the problem.
Power This light remains on as long as the printer is turned on and is receiving
power.
Online When lit, this light indicates the printer is online (it can receive data
from the host computer). While the printer is online, the only commands you
can access from the control panel are the commands in the Operator menu.
Accessing the Printer Menus
The circle on the next page lets you review all of the printer features at once.
Once you become accustomed to using the circle to access the menus and
features, you will find it quite useful when you need to quickly locate and
change a feature.
The circle shows the menu structure in the following way:
•The ONLINE READY or OFFLINE READY screen is in the middle.
•As you move outwards, you see the menu levels. The final level, at the
edge, contains the settings.
To use the circle
1. Start at the OFFLINE READY display.
If you want to access the Operator menu, start at the ONLINE READY
display.
2. Press [MENU] to enter the Main menu.
3. Press [↑] or [↓] to reach the menu you need.
4. Press [SELECT] when you reach the right menu.
5. Repeat Steps 3 and 4 to find and select the features you are changing.
6. Press [ENTER] to activate the new setting.
7. Press [CONTINUE] to return to the READY display.

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Understanding and Preparing the Printer
1-11
1
Using the Circle to Access the Printer Menus
4400G.007
N/A
-10 to +10
FORMS ADJUST
2.5 IPS TO 8.5 IPS
RECEIVER
SENDER
N/A
SEND GRAPHIC
SELECTIVE TRANS
EXECUTE TEST
EXECUTE TEST
PRINT PAGE
0 THRU 9
N/A
QUANTITY (1-99)
ALL
EXECUTE TEST
PRINT FORMATS
0 THRU 19
QUANTITY (1-99)
ALL
EXECUTE TEST
EXECUTE TEST
PRINT FONTS
0 THRU 25
ALL
EXECUTE TEST
PRINT GRAPHICS
0 THRU 99
ALL
EXECUTE TEST
PRINT CONFIG
HARDWARE
USER DEFINED
EXECUTE TEST
PITCH LABEL
PRINT QUALITY
PRINT TEST LABELS
EXECUTE TEST
DATA LINE PRINT
DISABLED
ENABLED
N/A
CLONING
TO PAGE 1 - 9
PRINT
DISPLAY
GAP
MARK
LABEL TAKEN
PRINT PATH OPEN
PRINTHEAD TEMP
AMBIENT TEMP
SENSOR OUTPUT
GAP
MARK
24V
12V
AVERAGE OHMS
MAXIMUM OHMS
MINIMUM OHMS
CALIBRATE SENSOR
PWR SUPPLY VOLTS
PRINTHEAD
DISABLED
ENABLED
MAIN DRIVE
TTR TAKE UP
TTR SUPPLY
HEAD LIFT
MOTOR TESTS
MEMORY RESET
ALL
PAGES/FORMATS
FONTS/GRAPHICS
CONFIGURATION
COMMAND TABLES
* Menu appears only
if option is installed.
N/A
-10 to +10
DARK ADJUST
OPERATOR MENU
CONFIGURATION
MENU
SERVICE MENU
PRINT
DISPLAY
PRINT
DISPLAY
PRINT
DISPLAY
PRINT
DISPLAY
PRINT
DISPLAY
N/A
PRINT
DISPLAY
PRINT
DISPLAY
PRINT
DISPLAY
PRINT
DISPLAY
PRINT
DISPLAY
DISABLED
ENABLED
DISABLED
ENABLED
DISABLED
ENABLED
HEAD PRESSURE
IMAGE BANDS
PRINT SPEED
LABEL
LOW
HIGH
LABEL GAP
DIRECT THERMAL
THERMAL TRANS
UK ASCII
US ASCII
FRENCH
GERMAN
SWEDEN/FINLAND
NORWAY/DENMARK
ITALIAN
SPANISH
ONLINE
256 CHARACTERS
DISABLED
OFFLINE
NOT SLASHED
ENABLED
SLASHED
INCHES
DISABLED
MILLIMETERS
ENABLED
2 TO 10
MAX LABEL LENGTH
LABEL WIDTH
LABEL STOCK
MEDIA TYPE
CHARACTER SET
1" TO 24"
.2" TO 4.4"
LABEL MARK
CONTINUOUS
BASIC
POWER-ON
AUDIBLE ALARM
ASCII ZERO
8636/46 10 MIL †
EMULATION
8636/46 15 MIL †
DISABLED
UNITS
LABEL RETRACT
WARN - HALT
DISABLED
ENABLED
SELF-STRIP
*
CUTTER
*
MEDIA LENGTH
LOW MEDIA WARN
DISABLED
ENABLED
SET WARNING
MEDIA ALERT
DISABLED
ENABLED
0" TO 99999"
0" TO 999"
19200
9600
4800
2400
1200
600
300
110
7
8
255
512
ODD
1
2
A TO Z, 0 TO 5
INSTALL MENU
MAIN PORT
BAUD RATE
DATA BITS
MESSAGE LENGTH
PARITY
EVEN
MARK
SPACE
OFF
STOP BITS
STANDARD
PROTOCOL
DEVICE ADDRESS
OPTIONS
NONE
EXTERNAL
SECURITY
LEVEL 0
LEVEL 1
LEVEL 2
LEVEL 3
N/A
XON/XOFF
MULTIDROP
POLLING MODE D
SELF-STRIP
CUTTER
RECEIVER
SEND ALL
SEND PAGE
SEND FORMAT
SEND FONT
N/A
EXECUTE TEST
0 - 9
ALL
0 - 19
ALL
0 - 25
ALL
0 - 99
ALL
N/A
N/A
EXECUTE TEST
TO FORMAT 1 -19
EXECUTE TEST
TO FONT 3 - 19
EXECUTE TEST
TO GRAPHIC 0 - 99
EXECUTE TEST
N/A
N/A
EXECUTE TEST
N/A
EXECUTE TEST
N/A
EXECUTE TEST
N/A
EXECUTE TEST
N/A
N/A
000 to 999
LABEL REST POINT
SENSITIVITY
-20 to +20
N/A
WARN - CONTINUE
PRINTHEAD TEST
READY
DISABLED
ENABLED
PRINTHEAD FAN
PRINTHEAD RANGE
-45% to +65%
† 8637/38 13mil for
6.5mil printhead.
CUTTER CLEAN
N/A N/A
TRANSLATION
DISABLED
ENABLED
2.5 IPS to 8.5 IPS
N/A
MAX PRINT SPEED

EasyCoder 4400 Printer Getting Started Guide
1-12
Opening the Printer
You need to open the printer to load new media, correct printing problems, and
perform maintenance procedures.
To open the printer
1. Press [ONLINE/OFFLINE]. The display reads:
OFFLINE
READY
2. Press [OPEN]. Lift the cover open to expose the paper path. The display
reads:
PAPER PATH OPEN
4400G.008
0PEN
OPEN