Intermec 6820 Series User manual

6820 Printer
Installation
Instructions

ii 6820 Printer Installation Instructions
Intermec Technologies Corporation
World Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to operate
and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any
other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior notice
and do not represent a commitment on the part of Intermec Technologies Corporation.
©2007 Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA (under license), i-gistics,
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, TE 2000, Trakker Antares, and Vista Powered
are either trademarks or registered trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patent applications pending.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

6820 Printer Installation Instructions iii
Contents
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Web Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Using the Installation Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the Battery Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the Direct-to-Battery Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Routing Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Preparing the Vehicle Battery Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting to the Vehicle Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting to a Two Battery Vehicle System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Securing the Vehicle Battery Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Grounding the Printer Power Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Verifying the Printer Power Cable Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Fixed Mount Printer P/N 709-850-006 Mounting Plate (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Wall Mount Printer Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Contents of Flat Paper Tray - P/N 203-486-00 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Contents of Compact Paper Tray - P/N 203-489-001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing the Mounting Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Attaching Either Paper Tray to the Mounting Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Mounting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Global Services and Support
iv 6820PrinterInstallationInstructions
Global Services and Support
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can be
damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers, warnings,
cautions, and notes that are in this document. You may also see icons that
tell you when to follow ESD procedures and when to take special
precautions for handling optical parts.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the Intermec
web site at www.intermec.com and click Service & Support > Warranty.
Web Support
Visit the Intermec web site at www.intermec.com to download our current
documents (in PDF). To order printed versions of the Intermec manuals,
contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
intermec.custhelp.com to review technical information or to request
technical support for your Intermec product.
A warning alerts you of an operating procedure, practice, condition, or
statement that must be strictly observed to avoid death or serious injury
to the persons working on the equipment.
A caution alerts you to an operating procedure, practice, condition, or
statement that must be strictly observed to prevent equipment damage
or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain spe-
cial instructions for handling a particular condition or set of circumstances.

Global Services and Support
6820PrinterInstallationInstructions v
Telephone Support
These are available from Intermec Technologies Corporation.
Outside the U.S.A. and Canada, contact your local Intermec representative.
To search for your local representative, from the Intermec web site, click
About Us > Contact.
Service Description
In the U.S.A. and Canada, call 1-800-
755-5505 and choose this option
Order Intermec products • Place an order.
• Ask about an existing order.
1 and then choose 2
Order Intermec media Order printer labels and ribbons. 1 and then choose 1
Order spare parts Order spare parts 1 or 2 and then choose 4
Technical Support Talk to technical support about
your Intermec product.
2 and then choose 2
Service • Get a return authorization
number for authorized service
center repair.
• Request an on-site repair
technician.
2 and then choose 1
Service contracts • Ask about an existing contract.
• Renew a contract.
• Inquire about repair billing or
other service invoicing
questions.
1 or 2 and then choose 3

Global Services and Support
vi 6820PrinterInstallationInstructions
Service Location Support
For the most current listing of service locations, click Support > Returns
and Repairs > Repair Locations.
For technical support in South Korea, use the after service locations listed
below:
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: [phone]
Email: [email protected]
IN Information System Ptd LTD
6th Floor
Daegu Venture Center Bldg 95,
Shinchum 3 Dong
Donggu, Daegu City, Korea
Email: jmy[email protected] OR [e-mail]

6820 Printer Installation Instructions 7
Using the Installation Kit
When the installation is complete, you will have a secure place to store the
printer and hand-held or mobile computer. The vehicle electrical system
provides power to operate the printer, vehicle dock; and charge the printer
internal battery.
In this installation, the power cable is wired directly to the vehicle battery.
This reduces installation problems and the vehicle battery filtering.
The installation kits contain all of the hardware (nuts, bolts, washers, a
terminal ring, and a fuse link) for connecting the battery cable directly to
the vehicle battery. These kits also contain adjustable wire clamps to secure
the cable in place.
The 6820 Printer and associated electrical wiring should be installed under
the supervision of properly trained and qualified personnel. Follow these
installation instructions to ensure safe, reliable performance of the 6820
Printer.
Installation Procedures
There are three steps to install your printer
1Installing the battery cable.
2Installing the printer.
3Performing the final assembly and cable connection.
Tools Required
You should have a wire crimping and stripping tool, an electric drill with
3/16” and 9/16” drill bits, and common hand tools.
Installing the Battery Cable
The vehicle electrical system must be in good condition for all types of
installations. The charging circuit must work properly and vehicle
generated electrical “noise” must be minimized.
To determine your vehicle’s voltage level
1Measure the vehicle battery voltage with a voltmeter. It should read
approximately 13.0 V DC with the engine OFF.
Note: These instructions are required to install the following kit numbers:
P/N 203-242-101 (Fixed Mount and Wall Mount Printers)
P/N 203-242-102 (Portable Printers).
Note: If the vehicle voltage is too high or too low, the printer may not
work.

8 6820 Printer Installation Instructions
2Start the vehicle engine. Continue monitoring the battery’s voltage
while you run the engine at a fast idle for five minutes. The voltage
should read below 14.5 V DC. It must not exceed 18.0 V.
Excess electrical noise can be severe enough to defeat the electrical filtering
that is built into Intermec cables, printers, and vehicle docks. Defective
ignition wiring, damaged insulation, or a faulty vehicle electrical
component can cause electrical noise — possibly causing unpredictable
behavior in printers and docks.
Installing the Direct-to-Battery Cable
Connect printers directly to the battery based on the following criteria:
• The vehicle battery acts as an electrical filter and regulator.
• If there is any damage to the printer dc power cable, the cable is easily
replaced.
Routing Cables
Use the following guidelines when routing the printer DC power cable and
the vehicle battery cable:
• Route the vehicle battery cable from the area where the printer is to be
mounted toward the vehicle battery.
• When possible, route the printer power cable along with existing vehicle
wiring. Use cable ties to join the cable and wiring together.
• Use a snap-in bushing (requires 9/16” hole) if the vehicle battery cable
passes through the firewall or other sheet-metal.
Note: For 24 V vehicle systems check each battery individually.
Note: If the battery voltage exceeds 18.0 V DC, there is a problem with the
vehicle electrical system which must be diagnosed and repaired before the
printer and vehicle dock will work properly. Check your engine for a bad
voltage regulator or a poor ground, either of which cause excessive voltage.
DC power cable
1.2 m (4 ft) - goes
to printer
P/N: 226-215-101
Vehicle battery cable
P/N: 206-875-00X
Ground strap
Part of install kit
P/N: 203-242-001

6820 Printer Installation Instructions 9
• Make sure that cable routing does not interfere with other equipment or
vehicle controls.
• Ensure that cable routing does not invite damage to the cable.
• Secure the vehicle battery cable at least every 18” (50 cm) throughout
the cable run: use adjustable clamps (provided) or wire-tie to existing
vehicle cable runs.
• Completely install the printer power cable and take voltage
measurements before connecting the printer.
Preparing the Vehicle Battery Cable
After you route the vehicle battery cable to the vehicle battery, do the
following to prepare the vehicle battery cable for the terminal ring and fuse
link assembly.
Strip the Vehicle Battery Cable Jacket
To strip the gray vehicle battery cable jacket and insulation
1Cut the gray battery cable near the battery to avoid coiling or tying
excess cable.
2Strip the battery cable jacket (gray) back 12-14” (31-36 cm).
3Strip 1/4” (6 mm) of insulation from the black (or brown) and red
wires.
Crimping Cable Ends
To attach a terminal ring and a preassembled in-line fuse link to the vehicle battery
cable.
1Strip the black wire.
2Crimp the 3/8” terminal ring (P/N 809-165-001) onto the black wire.
3Attach the fuse link assembly (P/N 315-071-002) to the red wire (if
needed, shorten red wire), strip 1/4” (6 mm) of insulation off the red
wire.
Red wire
Black (or brown)
wire
Gray battery cable
P/N: 226-271-101
Strip each wire end
6 mm (0.25 in)
Strip each wire end
6 mm (0.25 in)
Note: You may have to shorten and restrip the red wire when attaching the
fuse link assembly.

10 6820 Printer Installation Instructions
4Crimp the red wire onto the fuse link.
Connecting to the Vehicle Battery
Your vehicle has either a top-mount battery with the terminals on the top, a
side-mount battery with terminals on the side, or two top-mount batteries
with the terminals on the top. Determine which battery is in your vehicle
and proceed with applicable instructions.
Connecting to a Side-Mount Vehicle Battery
To attach the vehicle battery cable to a side-mount battery terminal
1Disconnect the negative battery cable, then disconnect the positive
battery cable, and remove the bolts from each cable.
2Screw a 3/8” nut as far as it will go onto a 3/8” x 1-1/2” bolt furnished
in kit, then slip a 3/8” washer onto the bolt.
3Slide the positive (red wire with fuse link) terminal ring from the printer
power cable onto the bolt.
4Slip a second 3/8” washer, then slip the vehicle positive battery cable
onto the bolt.
5Thread bolt assembly (Steps 2 through 4) into the positive (+) battery
terminal.
6Securely tighten the bolt, then the nut installed in Step 2 to secure
washers and cables into place.
9.525 mm
(0.37 in)
terminal ring
Black (or brown)
wire
Vehicle
battery
cable
Red
wire Fuse link assembly
P/N: 236-107-001

6820 Printer Installation Instructions 11
7Repeat Steps 2 through 6 for the negative vehicle battery cable wire
(black or brown), hooking up the negative cable to the negative battery
terminal.
Connecting to a Top-Mount Vehicle Battery
To attach the vehicle battery cable to a top-mount battery terminal
1Disconnect the negative battery cable, then disconnect the positive
battery cable.
2Remove the bolts from the battery cable and replace these bolts with
3/8” x 1-1/2” bolts and nuts furnished in the installation kit.
3Reinstall the positive battery cable, then tighten the nut securely.
4Slip a 3/8” washer onto the extended end of each bolt.
5Slide the positive (fuse link with red wire) terminal ring from the printer
power cable onto the positive (+) battery bolt.
6Slip a second 3/8” washer onto the bolt, then thread and tighten a
second 3/8” nut onto that bolt.
+
12V
9.52 mm (0.37 in)
x 1- 12.7 mm
(0.50 in) bolt
9.52 mm (0.37 in) nut
9.52 mm (0.37 in) washer
Vehicle
battery
Vehicle
battery
cable

12 6820 Printer Installation Instructions
7Repeat Steps 5 through 6 for the negative battery cable wire (black or
brown), connecting the wire to the negative battery terminal.
9.52 mm (0.37 in)
x 1- 12.7 mm
(0.50 in) bolt
9.52 mm (0.37 in) nut
9.52 mm (0.37 in)
washer (2 places)
Fuse
holder
-
-
+
12V Vehicle
battery
cable

6820 Printer Installation Instructions 13
Connecting to a Two Battery Vehicle System
The following illustration shows how to connect to a 24 V two battery
system by wiring the printer to one of the batteries.
Connecting to a Two Battery Vehicle System
Securing the Vehicle Battery Cable
To secure the vehicle battery cable
1Secure the vehicle battery cable every 18” (50 cm) with adjustable cable
clamps. Work from the battery to the mounting area for the printer.
-
-
+
-
-
+
12V 12V
To printer 12V
Positive
terminal
Negative
terminal
Negative
terminal
To printer ground
Chassis ground
Vehicle 24V
Positive
terminal
+
-
-
+
12V 12V
Positive
terminal Negative
terminal
Negative
terminal
Chassis ground
To printer 12
V
To printer 12V
Positive
terminal
Correct Connection Method

14 6820 Printer Installation Instructions
2Remove the paper backing from a clamp (P/N: 807-059-001) and stick
the clamp in place while drilling a pilot hole with a #26 drill bit. Use #6
sheet-metal screws to permanently hold clamps in place.
Grounding the Printer Power Cables
The printer power cable has a ground strap that must fasten to vehicle
sheet-metal to ensure proper cable shielding. This ground strap is the wire
with a ring terminal by the white connectors between the DC power cable
and the vehicle battery cable.
To fasten the ground strap:
1Drill a small hole (slightly smaller than the screw diameter) where to
fasten the chassis ground strap for the power cable connector. Use a
punch to dimple and enlarge the hole.
2Scrape a small circle of paint from around the hole to ensure a good
electrical connection.
3Use a #8 x 5/8” screw and flat washer to secure the strap.

6820 Printer Installation Instructions 15
Verifying the Printer Power Cable Voltage
Use a volt meter to test the cable before connecting the cable to the 6820
Printer. Set the voltmeter for DC volts.
Note: This is the correct polarity for 6820 Printers.
Verify the printer power cable voltage and polarity (as indicated), then plug
the printer DC power cable into the printer power connector.
+
Voltmeter Readings for Printer Power Cable
Voltmeter
Red Lead
Voltmeter
Black
Lead
Reading
DC Volts Meaning
Pin 1 Pin 2 12-15 • If zero volts, check the battery connections.
• If a negative voltage, the wires on the battery are reversed. Do not
connect to printer.
• If less than 12 volts, vehicle battery or connections are bad
• If more than 15 volts, connection is across more than one 12-volt
battery or truck charging system is faulty. Do not connect to printer.
Pin 1 Pin 3 12-15 If zero volts, check the connection done on the previous page.
Pin2Pin30 Ifnotzerovolts,checktheconnection to the battery negative terminal
and the connection done on the previous page.

16 6820 Printer Installation Instructions
Installing the Printer
The fixed mount printer and wall mount printer each has its own
mounting plate option. A mounting plate is not available for the portable
printer with the 50-sheet paper tray.
Fixed Mount Printer P/N 709-850-006 Mounting Plate (Optional)
The angle mounting plate and printer footprint are for the fixed mount
printers. Note the keyholes cut into the bottom of the oversize paper tray.
These keyholes allow you to install or remove the fixed mount printer from
a vehicle without using any special tools. Sliding latches in the tray bottom
hold the printer securely
Mounting keyhol
on oversize pape
Latch (x2)
Note: Nuts and bolts are not provided. You must locally select and purchase
hardware that provides the most secure installation possible for the applica-
tion and vehicle.

6820 Printer Installation Instructions 17
Once you select where to install the fixed mount printer in the vehicle, you
permanently install the plate. The following angle mounting plate has
access holes where necessary so special tools are not required for securely
tightening hardware.
Angle Mounting Plate (P/N 709-850-006)
29.0 cm
(11.36 in)
19.0 cm
(7.32 in)

18 6820 Printer Installation Instructions
The following flat mounting plate has access holes where necessary so
special tools are not required for securely tightening hardware.
Flat Mounting Plate (P/N 709-966-006)
34.3 cm
(13.5 in) 2.3 cm
(0.9 in)
31.5 cm
(12.4 in)

6820 Printer Installation Instructions 19
Wall Mount Printer Kits
Contents of Flat Paper Tray - P/N 203-486-002
The 714-417-001 Mounting Plate also includes a 5” x 4” plate adapter
bracket and knob.
Part Number Description
754-548-002 Flat Paper Tray
714-417-001 Mounting Plate
801-194-003 6 1/4” - 20 1/2” bolts (3 needed)
803-041-000 6 1/4” split washers
754-546-002 Adapter bracket (discard)
754-548-002 Flat paper tray 714-417-001 Mounting plate

20 6820 Printer Installation Instructions
Contents of Compact Paper Tray - P/N 203-489-001
Part Number Description
650-447-001 Compact Paper Tray
801-194-003 2 1/4” - 20 1/2” bolts
803-041-000 2 1/2 split washers
650-447-001 Compact paper tray