International comfort products Ion SYST0101CW User manual

SYST0101CW
IontSystem Control
Owner’s Manual
The features and functions outlined in the Owner’s Manual reflect Version
1 software. See the Download section of the www.IonComfort.com website
for the latest software release and literature.
US Patents: U.S. Pat No. 7,243,004, U.S. Pat No. 7,775,452, pointSETt
U.S. Pat No. 7,415,102
A180024
™
616 02 1600 01 07/19

TABLE OF CONTENTS
PAGE
INTRODUCTION 1......................................................
HOME SCREEN 1.......................................................
Information Displayed 1.................................................
Wi--Fi Connectivity 1...................................................
Information Buttons 3...................................................
MAIN SCREEN 3.......................................................
System Mode 3........................................................
Set Day and Time 4....................................................
Adjust Temperature (Temporary Hold) 4....................................
Adjusting Comfort Activities 4...........................................
Adjusting Heating 5....................................................
Adjusting Cooling 5....................................................
Adjust Temperature (Permanent Hold) 6....................................
Adjusting Comfort Profiles 6.............................................
Adjusting Heating 6....................................................
Adjusting Cooling 6....................................................
FEATURES 8...........................................................
Adjust Fan Speed 8.....................................................
View Current Humidity Level 8...........................................
MENU SCREEN 9.......................................................
Comfort Profiles 9.....................................................
Home Humidity Control 10..............................................
Home Fresh Air Control 11..............................................
Away Humidity Control 12...............................................
Away Fresh Air Control 13...............................................
Vacation Humidity Control 14............................................
Vacation Fresh Air Control 14............................................
SCHEDULES 22........................................................
View or Edit Schedule 16................................................
Guided Scheduling 16..................................................
Upload My Schedule 18.................................................

TABLE OF CONTENTS (cont.)
PAGE
VA C AT I O N 1 9.........................................................
REMINDERS 20........................................................
OPERATING STATUS 21.................................................
Accessories Status 21...................................................
Temperature Control Status 22...........................................
DISPLAY 23...........................................................
Temperature Units 23...................................................
Backlight Levels 23....................................................
Sound Settings 24......................................................
Screen Saver Settings 24................................................
Activate Screen Lock 25.................................................
ENERGY TRACKING 25.................................................
TIME / DATE 26........................................................
Set Time and Date 26...................................................
Manually Adjust Time and Date 27........................................
Setup Daylight Savings Time 27..........................................
Setup Time Zone 28....................................................
Enable Time Synchronization 28..........................................
SERVICE 29...........................................................
Service Information 29..................................................
Service Reminder Update 30.............................................
Software Update 30....................................................
Updating Software Using Micro SD Card 30.................................
Updating Software Using Wi--Fi 32........................................
Model / Serial Numbers 33...............................................
PHOTO UPLOAD 34.....................................................
HEAT SOURCE (IF APPLICABLE) 35.......................................
ZONE NAMES (IF APPLICABLE) 36.......................................
Home Automation System Interface (If Applicable) 36.........................
WIRELESS 36.........................................................

TABLE OF CONTENTS (cont.)
PAGE
WEATHER 40..........................................................
SENSORS 41...........................................................
UTILITY DEMAND EVENT RESPONSE SETUP 43...........................
Utility Event 43.......................................................
Price Response 43.....................................................
Price Settings 44.......................................................
Demand Response 44...................................................
Demand Settings 45....................................................
Response Limits 45....................................................
Restore UE Factory Default Settings 46.....................................
STATEMENT INFORMATION 47..........................................
FCC Interference Statement 47............................................

1
INTRODUCTION
CONGRATULATIONS! Your decision to choose the IontSystem Control puts you in a select
group of homeowners who understand the value of precise comfort Control and appreciate the
simplicity of an easy--to--use, intuitive, Control.
Your new IontSystem Control offers high quality comfort technology. Please take a few
moments to carefully read through this manual. Next set up a comfort profile and schedule that
makes sense for your lifestyle; then relax and enjoy the new comfort of your home!
HOME SCREEN
Information Displayed
NOTE: When you connect your system to the Internet and register on the My Iont
(www.IonComfort.com) website, you can access nearly all of the consumer features on the My
Iontmobile app. See the WIRELESS section for more information.
The information displayed on the Home Screen will appear when there has been no interaction
with the IontSystem Control for at least two minutes. The basic information displayed on the
Home Screen consists of the current date and time, the room temperature (zone temperature if
applicable), the outdoor temperature (if available, contact your installing dealer for details),
and current weather condition. Connectivity status to the home Wi--Fi network and the Iont
Server will also be displayed on the Home Screen. Note: You must have Wi--Fi enabled for the
indicator to appear.
If you have uploaded a photo to the Control (see Pg. 34), it will be displayed until you touch
the display. You will then be taken to the Home Screen.
Wi--FirConnectivity Status
A13258I
Connectivity status to the home Wi--Fi network and IontServer is displayed in the top right
hand corner of the Home Screen.
When the IontSystem Control is connected to the home Wi--Fi network and the IontServer,
the signal strength bars will be displayed in white as depicted in the image above. Connection
strength to the home Wi--Fi network will be indicated by the number of solid white bars
displayed. A red “X” over the bars indicates no connection to the home Wi--Fi network.

2
Strong Connection Limited Connection Poor Connection No Connection
A170246
SPressing on the Connectivity Status bars from the Home Screen will allow you to
view the Remote Access Status screen.
A13260I
SNOTE:IftheIontSystem Control is not connected to the home network, a red
“X” will appear over the strength bars. If the IontSystem Control is connected to
the home Wi--Fi network but loses connection to the IontServer, a triangle will
appear over the strength bars as depicted in the image below. Connection strength
to the home Wi--Fi network will continue to be displayed by the number of solid
bars. If this problem persists, please contact 1--877--591--8908 for assistance.
A170247

3
SPressing on the Connectivity Status bars from the Home Screen will allow you to
view the Remote Access Status screen.
A13262I
Information Buttons
On the bottom of some screens will be an information icon. By pressing the information icon,
a text box will display to show what interactions are available on that particular screen. To
close the text box, touch the text box.
A14237I
MAIN SCREEN
The Main Screen is where most interactions will take place. Touch anywhere on the Home
Screen to arrive at the Main Screen. The most convenient way to interact with your control is
using the My Iontmobile app. See the WIRELESS section for more details on connecting
your product to the Internet.
System Mode
Once in the Main Screen,
STo access your system mode touch the MODE label located in the upper right of the
Control.
SThe drop--down menu will allow you to choose between AUTO, HEAT, COOL,
FAN ONLY and OFF, depending on the equipment installed in your system.
SIf OFF is selected your system will not Control temperatures, humidity, or fan.
SIf AUTO is selected, the IontSystem Control automatically switches between
heating and cooling to maintain your comfort during transitional seasons.

4
NOTE: AUTO mode is intended to switch between heating and cooling modes based on
temperature demand. A gradual auto transition is the energy--conscious default that will satisfy
the majority of customers. For IontZoning systems, some customers might have significant
and simultaneous heating and cooling demands in different zones. To address this need, a
special simultaneous heating and cooling demand auto mode could be enabled by the Installer.
When the feature is enabled and AUTO mode is selected, the simultaneous heating and cooling
demand auto mode will alternate between heating and cooling, depending on demand, every
half hour. This may result in higher energy usage but provide the benefit of greater comfort.
Your installing contractor is able to enable this feature, if desired. (This feature is only
available with zoned systems).
SIf HEAT is selected then the IontSystem Control operates only the heating sys-
tem.
SIf COOL is selected then the IontSystem Control operates only the cooling sys-
tem.
SIf FAN ONLY is selected, then the IontSystem Control operates the indoor fan but
heating, cooling, humidification or dehumidification will not take place.
Set Day and Time
STo set the day and time for your home screen enter the Main Screen by touching
anywhere on the Control.
STouch the DAY and TIME label located at the top middle of the screen or access by
going through the menu screen (see Pg. 26).
STo set the HOUR, MINUTE, MONTH, DAY,orYEAR touch the feature you wish
to change.
SUse the Up (Y) and Down (B) buttons to make the appropriate changes.
SWhen you have completed all of the settings, touch SAVE.
SIf you make a mistake you may touch CANCEL and begin again.
Adjust Temperature (Temporary Hold)
The IontSystem Control allows you to temporarily override your programmed schedule by
adjusting the indoor temperature at any time to meet your needs.
NOTE:TheIontSystem may seem slow to react to set point, activity and system mode
changes. This is normal, as the system will ramp up capacity and fan speeds slowly to achieve
the proper level of home conditioning, while avoiding wasting energy, stressing home circuits
and dimming lights with a ”hard start.”
Adjusting Comfort Activities (See Comfort Profiles on Pg. 9)
STo adjust the comfort activity, enter the Main Screen by touching anywhere on the
Control.

5
STouch the activity/top button under the activity feature on the left side of the screen;
then select the desired activity of HOME, AWAY, SLEEP,orWA K E .
SUse the Up (Y) and Down (B) buttons to change the time to temporarily hold the
desired temperature in 15 minute increments.
SWhen the correct time interval is displayed, touch DONE.
STo return to the scheduled program, touch HOLD UNTIL, and then select PER
SCHEDULE.
Adjusting Heating
NOTE: If OFF is selected, the Heat, Cool, Auto and Fan Only will not be available. When
changing from the OFF mode to Heat, Cool, Auto, or Fan Only, it is normal for the system to
run the blower for a minute or two. During this time, the system is using the filter check feature
to determine the filter usage. This feature is part of the system design and cannot be turned off.
STo adjust the heating temperature, enter the Main Screen by touching anywhere on
the Control.
SWith the system in either AUTO or HEAT mode, use the Up (Y) and Down (B)
buttons to set the desired temperature.
SOn the left hand side of the screen, the comfort profile will switch to manual, and
the system will be placed in a temporary hold.
SUse the Up (Y) and Down (B) buttons to change the time to temporarily hold the
desired temperature in 15 minute increments.
SWhen the correct time interval is displayed, touch DONE.
STo return to the scheduled program, touch HOLD UNTIL, and then select PER
SCHEDULE.
Adjusting Cooling
STo adjust the cooling temperature, enter the Main Screen by touching anywhere on
the Control.
SWith the system in either AUTO or COOL mode, use the Up (Y) and Down (B)
buttons to set the desired temperature.
SOn the left hand side of the screen, the comfort profile will switch to manual, and
the system will be placed in a temporary hold.
SUse the Up (Y) and Down (B) buttons to change the time to temporarily hold the
desired temperature in 15 minute increments.
SWhen the correct time interval is displayed, touch DONE.
STo return to the scheduled program, touch HOLD UNTIL, and then select PER
SCHEDULE.

6
Adjust Temperature (Permanent Hold)
The IontSystem Control allows you to permanently override your programmed schedule by
adjusting the indoor temperature at any time to meet your needs.
Adjusting Comfort Activities (See Comfort Profiles on Pg. 9)
STo adjust the comfort activity, enter the Main Screen by touching anywhere on the
Control.
STouch the activity under the activity feature on the left side of the screen; then se-
lect the desired activity of HOME, AWAY, SLEEP, or WA K E .
STouch the HOLD UNTIL button, then touch HOLD.
STo return to the scheduled program touch HOLD, and then touch PER SCHED-
ULE.
Adjusting Heating
STo adjust the heating temperature, enter the Main Screen by touching anywhere on
the Control.
SWith the system in either AUTO or HEAT mode, use the Up (Y) and Down (B)
buttons to set the desired temperature.
SOn the left hand side of the screen, the comfort profile will switch to MANUAL.
STouch the HOLD UNTIL button, then touch HOLD.
STo return to the scheduled program, touch HOLD, and then touch PER SCHED-
ULE.
Adjusting Cooling
STo adjust the cooling temperature, enter the Main Screen by touching anywhere on
the Control.
SWith the system in either AUTO or COOL mode, use the Up (Y) and Down (B)
buttons to set the desired temperature.
SOn the left hand side of the screen, the comfort profile will switch to MANUAL.
STouch the HOLD UNTIL button, then touch HOLD.
STo return to the scheduled program, touch HOLD, and then touch PER SCHED-
ULE.
NOTE: For Multi--Zone Applications (Temporary and Permanent Hold options)

7
SFor added convenience in a multi--zone application, the activity feature will also
allow you select the desired activity of HOME or AWAY for ALL ZONES.
A14238I
SOnce you have selected the desired activity for ALL ZONES, you will have the
option to either permanently (HOLD)ortemporarily(HOLD UNTIL) override
your programmed schedule.
A14239I
dSelecting the HOLD option will permanently override your programmed
schedule until you CANCEL ALL ZONES.
dSelecting the HOLD UNTIL option will allow you to temporarily override
your programmed schedule.
dOnce selected, use the Up (Y) and Down (B) buttons to change the time in 15
minute increments.
dWhen the correct time interval is displayed, touch DONE.

8
FEATURES
Adjust Fan Speed
The Features function of IontSystem Control allows you to adjust the fan speed during
continuous fan operation.
STo adjust the fan speed, enter the Main Screen by touching anywhere on the Con-
trol.
STouch FEATURES on the top left of the screen.
SA drop down menu will appear. Touch FAN selection.
SUse the Up (Y) and Down (B) buttons to set the fan to AUTO, LOW, MEDIUM
or HIGH, then touch SAVE. This will permanently change the fan setting in the
active Comfort Profile. If the current activity is Manual, it will only change the
current fan speed.
SFor zoned systems, the selected fan speed and Comfort Profile changes will apply
to the zone currently displayed in the Home and Main screens. To adjust the fan
speed in another zone, touch the zone name on the Main screen, and select the
desired zone.
View Current Humidity Level
The Features function of IontSystem Control allows you to view the current humidity level
within the conditioned space.
SEnter the Main Screen by touching anywhere on the Control.
STouch FEATURES on the top left of the screen.
SIn the drop down menu you will see your measured humidity levels within the
conditioned space.

9
MENU SCREEN
Your menu screen offers more features and Control for your IontSystem Control. Touch the
MENU button at the bottom right of the Main Screen. The most convenient way to program
your control is using the My Iontmobile app. See the WIRELESS section for more details
on connecting your product to the Internet.
Comfort Profiles
You will need to set the comfort profiles before you attempt to program your new Iont
System Control.
SThe COMFORT PROFILES button includes settings for Temperature and Fan
Profiles, Humidity and Fresh Air Profiles, as well as Window Protection Setup.
A14240
SSet your desired heating and cooling temperatures and your fan setting using the
TEMPERATURE AND FAN PROFILES for each activity. In zoned systems, the
activity settings will apply to the selected zone only.
A14241
dFor example to change your HOME comfort profile, touch the HOME icon.
dUse the Up (Y) and Down (B) buttons to change the fan settings, heating and
cooling temperatures. When you are done, press the DONE button on the bot-
tom right.
dDo the same thing to change the WA K E and SLEEP profiles.
dThe AWAY profile provides an extra feature called Smart Setback. It allows
the IontSystem to dynamically determine the away temperature automatically
to save the most amount of money, yet reach your comfort settings when you
return home. Smart Setback may Control the temperature somewhere in be-

10
tween the Away temperature limits. This is normal and is intended to prevent
excessive energy use.
dUse the Up (Y) and Down (B) buttons to change the fan settings and tempera-
ture settings. The temperature settings are the range in which you choose to
keep your home conditioned while you are away. The Smart Setback function
will maintain your temperature within this range.
SSet your desired humidity and fresh air (if applicable) using the HUMIDITY AND
FRESH AIR PROFILES for each activity.
A14242
Home Comfort Profile Humidity Control
STouch WHEN AT HOME to set your humidity settings while the home is occupied
to enjoy superior comfort.
A14243

11
SIf you have a humidifier installed for your system, touch HEATING HUMIDITY
to set the desired humidity level within the home.
dYou will have the option to turn ON or OFF your humidifier from this screen.
A14244
dOnce your Humidifier is turned ON, use the Up (Y) and Down (B) buttons to
set the desired humidity level between 5--45%.
dPress SAVE when finished, or CANCEL to discard any changes.
SNext, select your desired humidity level during cooling by touching COOLING
HUMIDITY.
A14245
dUse the Up (Y) and Down (B) buttons to set the desired dehumidification
level between 46--58%.
dTouch YES or NO for the system to over--cool the conditioned space by up to
3ºF to remove as much humidity out of the air as possible. The system will not
over--cool past 70_F.
dPress SAVE when finished, or CANCEL to discard any changes.
Home Comfort Profile Fresh Air Control
SIf a ventilator is installed in your home, select the amount of fresh air to circulate
during heating mode by touching Heating Fresh Air.
NOTE: This option may not be available with the ERVXXNVA ventilator due to its simplified
control design.

12
A14246
SYou will have the option of choosing among AUTO,MANUAL,orOFF.
NOTE: This option may not be available with the ERVXXNVA ventilator due to its simplified
Control design.
dThe AUTO setting will allow the user to choose the maximum fresh air that the
ventilator will provide. Selections are Low, Medium or High.InAuto,the
ventilator will run continuously, unless the outdoor temperature is near or be-
low 0F or is near or above 100F. Beyond those temperatures, it will turn off.
dThe MANUAL setting allows you to select the percentage of fresh air to sup-
ply your home. In the MANUAL mode, there are several selections available:
Off, Low 25%, Low 50%, Low 75%, Low 100%, Medium, and High. The
percent values are percent of an hour.
dUse the Up (Y) and Down (B) buttons to set the desired ventilation level.
dPress SAVE when finished, or CANCEL to discard any changes.
SIf applicable, next select the amount of fresh air to circulate during cooling mode by
touching COOLING FRESH AIR. Again, you will have the option of choosing
among AUTO, MANUAL and OFF.
dUse the Up (Y) and Down (B) buttons to set the desired ventilator speed
level.
dPress SAVE when finished, or CANCEL to discard any changes.
Away Comfort Profile Humidity Control
You may wish to have different humidity settings when you’re away. Press the Menu area on
the Main Screen to access the additional menu selections. Select Comfort Profiles, then select
Humidity and Fresh Air Profiles option.

13
A14247
STouch AWAY to set your humidity settings while you are away from home to save
the most amount of energy.
SIf you have a humidifier installed for your system, touch HEATING HUMIDITY
to set the desired humidity level when you are away from home.
dUse the Up (Y) and Down (B) buttons to set the minimum humidity level
between 5%--45%.
dPress SAVE when finished, or CANCEL to discard any changes.
STo set the desired humidity level during cooling, touch COOLING HUMIDITY.
dUse the Up (Y) and Down (B) buttons to set the maximum dehumidification
level at NONE or between 55--65%.
dTouch YES or NO for the system to over--cool the conditioned space by up to
3_F to remove as much humidity out of the air as possible.
dPress SAVE when finished, or CANCEL to discard any changes.
Away Comfort Profile Fresh Air Control
You may wish to have different Fresh Air profiles for when you’re away. Press the menu area
on the Main Screen to access the additional menu selections. Select Comfort Profiles,then
select Humidity and Fresh Air Profiles option.
STouch AWAY to set your fresh air settings while you are away from home.
dYou will have the option of choosing between AUTO, MANUAL,orOFF.
dThe AUTO setting will allow the system to choose the fresh air setting in a
range of Low, Medium or High, as selected by you.
dThe MANUAL setting allows you to select the percentage of fresh air to sup-
ply to your home. In the MANUAL mode, there are several selections avail-
able: Off, Low 25%, Low 50%, Low 75%, Low 100%, Medium, and High.
The percent values are percent of an hour.
dUse the Up (Y) and Down (B) buttons to set the desired ventilation level.
dPress SAVE when finished, or CANCEL to discard any changes.

14
SIf applicable, select the amount of fresh air to circulate during cooling mode by
touching COOLING FRESH AIR. Again, you will have the option of choosing
among AUTO, MANUAL and OFF.
dUse the Up (Y) and Down (B) buttons to set the desired ventilation speed
level.
dPress SAVE when finished, or CANCEL to discard any changes.
Vacation Comfort Profile Humidity Control
You may wish to have different humidity settings when you’re on Vacation. Press the Menu
area on the Main Screen to access the additional menu selections. Select Comfort Profiles,
then select Humidity and Fresh Air Profiles option.
STouch VACATION to set your humidity settings while you are on vacation to save
the most amount of energy.
A14248
SIf you have a humidifier installed for your system, touch HEATING HUMIDITY
to set the desired humidity level when you are away from home.
dUse the Up (Y) and Down (B) buttons to set the minimum humidity level
between 5%--45%.
dPress SAVE when finished, or CANCEL to discard any changes.
STo set the desired humidity level during cooling, touch COOLING HUMIDITY.
dUse the Up (Y) and Down (B) buttons to set the maximum dehumidification
level at NONE or between 55--65%.
dTouch YES or NO for the system to over--cool the conditioned space by up to
3_F to remove as much humidity out of the air as possible.
dPress SAVE when finished, or CANCEL to discard any changes.
Vacation Comfort Profile Fresh Air Control
SIf a ventilator is installed in your home, select the amount of fresh air to circulate
during heating mode by touching HEATING FRESH AIR.
SYou will have the option of choosing between AUTO, MANUAL,orOFF.
NOTE: This option may not be available with the ERVXXNVA ventilator due to its simplified
Control design.

15
dThe AUTO setting will allow the user to choose the maximum fresh air that the
ventilator will provide. Selections are Low, Medium or High.
dThe MANUAL setting allows you to select the percentage of fresh air to sup-
ply to your home.
dUse the Up (Y) and Down (B) buttons to set the desired ventilation level.
dPress SAVE when finished, or CANCEL to discard any changes.
SIf applicable, select the amount of fresh air to circulate during cooling mode by
touching COOLING FRESH AIR. Again, you will have the option of choosing
among AUTO, MANUAL and OFF.
dUse the Up (Y) and Down (B) buttons to set the desired ventilation level.
dPress SAVE when finished, or CANCEL to discard any changes.