Interquartz Gemini Basic User manual

OPERATING INSTRUCTIONS
Gemini Basic
Telephone
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This Interquartz telephone has been manufactured to very high standards
and is very easy to use. Please read this manual carefully to find out how to
use the features.
Contents
1. Important Notes .............................................................................. 2
Intended use ....................................................................................... 2
Telephone facilities .............................................................................. 2
REN number ........................................................................................ 3
Emergency calls................................................................................... 3
2. Installation ...................................................................................... 4
Connection ......................................................................................... 4
Wall mounting ..................................................................................... 4
3. Telephone Features ....................................................................... 6
4. Operation ........................................................................................ 7
5. PABX & System Usage .................................................................. 8
6. Maintenance and Problem Solving ............................................... 9
7. Warranty and Service .................................................................. 10
Figure 1 General Appearance ............................................................... 3
Figure 2 Wall Mounting....................................................................... 4
Figure 3 Handset Retainer for Wall Mount ............................................. 5
Figure 4 Bottom View......................................................................... 6
Figure 5 Recall Switch ........................................................................ 8
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1. Important Notes
Intended use
This apparatus is intended for use on 2 wire analogue PSTN and PABX
circuits within Europe.
Declaration of Conformity
Interquartz (UK) Limited declares under its sole responsibility that
this product Model : GEMINI BASIC
Is in conformity with the following relevant harmonized standards
Health & Safety EN60950 : 1992
Electromagnetic CompatibilityEN55022 : 1998 & EN55024 : 1998
Telecom TBR21 : 1998 & TBR38 : 1998
Following the provisions of Council Directive on radio equipment and
telecommunications terminal equipment. January 2001
Telephone facilities
This telephone has been designed for the use of the following facilities :
 manual dialling
 recall (earth or timed break selectable)
 MF signalling
 ringer volume control
 ringing indicator
 last number re-dial
 pause function
 mute function
 line powered
 inductive loop hearing aid compatible
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REN number
The REN number of this telephone is 1.
If you wish to connect any other equipment to the line, simply add the
REN numbers of each piece together and ensure that the total does
not exceed 4. If too many phones are connected to the line, the
circuit may be overloaded and your telephone may not ring.
Not all telephones have the same REN.
If a British Telecom phone is supplied unmarked, you can assume that
it has a REN of 1
Emergency calls
Calls can be made on this telephone to contact the emergency services. The
European code for emergency services is 112, however, you can still use 999
in the UK. An access code may also be required, if the phone is connected
to a PABX.
Figure 1 General Appearance
RINGER
INDICATOR
KEYPAD
HANDSET
CORD
HANDSET
MUTE
INDICATOR MUTE KEY PAUSE KEY
REDIAL
KEY
RECALL
KEY
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4
Figure 2 Wall Mounting
2. Installation
This telephone is designed to plug straight into a modular style socket. If you
do not have one of these sockets, they can be obtained from your Network
Supplier.
Connection
Insert the line cord into the socket. Set the ringer volume control, as desired.
Wall mounting
Using the template supplied, position the telephone where you want to wall
mount. Drill two holes and fix roundheaded screws, leaving them slightly
proud of the surface. Position the telephone over the screws and slide
downwards into place.
S1 S2 N
TBR ER
.
.
.
FOR WALL
MOUNT
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To enable the handset to be supported in the cradle when the phone is
mounted on the wall, follow the procedure shown in Figure 3 to reserve the
HANDSET RETAINER.
1. Use your thumb to press the
HANDSET RETAINER 2. Push the HANDSET RETAINER out of the slot
4. Insert the HANDSET RETAINER
back into it's slot
3. Turn the HANDSET
RETAINER 180°
Figure 3 Handset Retainer for Wall Mounting
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3. Telephone Features
Ringer Indicator
Flashes when the telephone rings with an incoming call.
Ringer Volume Switch
Located on the base of the unit (see Figure 4). Move switch to select no sound
(OFF), muted sound (LOW) or full sound (HIGH) for ringing on incoming call.
Mute Button
Pressing and releasing this button cuts off the handset so that the caller
cannot hear your conversation. The red LED will light indicating that the mute
is on. Pressing and releasing the button a second time will cancel the mute
and return to normal conversation.
If the telephone handset is replaced on the cradle with the mute on, the
mute will automatically be released when the handset is next lifted.
Figure 4 Bottom View
RINGER
HI / LO / OFF
SWITCH
TIMED BREAK /
EARTH RECALL
SWITCH
VOICE MESSAGING
( N / S2 / S1 )
SWITCH
S1 S2 N
TBR ER
.
.
.
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Pause Button
Press the pause button to insert a 3.6 second pause in the number sequence.
Redial Button
To redial the last number dialled, lift the handset, wait for the tone and then
press Redial.
4. Operation
Pause Function
The Pause command may be used if the phone is connected to certain types
of PABX or to any network where a pause is required.
Note: No more that 3 pauses should be inserted consecutively, otherwise the
telephone may not function properly.
 Lift handset
 Dial any digits required before the pause
 Press Pause button
 Dial remaining digits
Redial Function
To dial a number, lift the handset, wait for the tone and then key in the
number required.
If the number dialled is busy, obtain a new line - by replacing the telephone
handset and then lifting it again. Press the button labelled REDIAL and the
last number that you dialled will automatically be redialled.
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5. PABX & System Usage
This telephone can be used behind a PABX or on a network that utilises the
recall function. There are many such systems and whilst it is likely that no
problems will be encountered, it cannot be guaranteed that the telephone will
operate correctly under all circumstances and any cases of difficulty should
be referred to your supplier.
Recall
Before you attempt to change the recall switch, labelled TBR ER, see (Figure
4&5), you should disconnect the phone from the network.
You will need a screwdriver, or similar tool to remove the cover plate over
the switch. Simply slide the Switch marked TBR ER to the appropriate setting
( the factory default is TBR ). If you are unsure which setting is applicable,
please consult your PABX manager or supplier. Do not adjust the switch
marked N, S2, S1.
Replace the cover, plug the phone back into the socket and it is ready for use.
PABX access
Where a PABX access digit is required to obtain a direct outside line, it may
be necessary to insert a pause after dialling the access digit (see page 7
Pause and Redial function of this manual ).
Figure 5 Recall Switch
S1 S2 N
TBR ER
.
.
.
S1 S2 N
TBR ER
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Voice messaging
When used behind a PABX, this telephone will respond to voice messaging
systems on many PABX types, giving a visual signal of a message waiting.
Your telephone manager will be aware of which system is relevant to your
organisation and will adjust or advise you on the adjustment of your
telephone accordingly.
This adjustment is carried out by means of a switch, labelled N/S2/S1 ,
located next to the recall switch, mentioned above. As supplied, the
telephone is set to the N (normal) position. Under no circumstances should
this Voice messaging switch (Figure 4) be set at the S1 or S2 without the
approval of your telecoms manager. In either of the S positions, the
telephone must NOT be connected directly to a public network line.
(Technical note : S1 and S2 are for reverse polarity messaging systems. With
such a system in use, if the telephone does not respond in the S1 position,
switch it to the S2 position and it should then respond.
Some PABXs require a certain level of software and/or hardware within the
switch. If your telephone appears not to work, make sure that you have the
correct software/hardware installed).
6. Maintenance and Problem Solving
Your telephone is a precision electronic instrument. Avoid rough handling and
extreme temperatures. Use a mild detergent and a damp cloth when cleaning.
Never use a stronger cleaner.
If your telephone does not appear to be working correctly, please check the
following :
No Dialling tone - Is phone cord properly connected to the wall
socket?
Will not ring - ringer switch is set to off?
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- REN number may exceed 4, for all telephones
connected to the line. Disconnect a phone until
the number is below 4.
If there are still problems, and you have more than one telephone:
Remove the problem phone. Insert another phone and check that it works.
If yes then the problem phone is possibly faulty. If not, then you may
have a faulty line. Try using the other socket and see which phones work.
If you do have a faulty line then you should contact your Network Supplier.
You should however be aware that if you request them to repair a fault that
is found not to be theirs, then they are entitled to charge you for a visit.
In the event that you still have problems then you should consult your
supplier.
7. Warranty and Service
This product is guaranteed, by Interquartz (UK) Limited, for six years from
the date of manufacture.
Every Interquartz telephone has a unique serial number and part of that
number refers to the date of manufacture. A label, similar to that shown
below is affixed to each telephone
0111 030852
(model no)
The figure 0111 means that the telephone was made during week 11 (12
March) 2001. The six year warranty, cover will apply until 12 March 2007.
A warranty is designed to cover either manufacturing faults or component
defects. It is not designed to cover fair wear and tear. The Interquartz
warranty is no exception.
We look to you, our customer, to be reasonable and sensible over the
warranty. We will endeavour to repair any telephone sent in to us within the
warranty period but we reserve the right to charge for items that we consider
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replaceable under wear and tear. For example, if a handset cord splits within
a few months, it will be replaced. If a phone is returned after, say, four years
of heavy use with a similar problem, we might take a different view and wish
to charge.
If you have a genuine warranty problem and provided that the warranty seal
has not been broken, we will either repair your telephone, or, at our sole
discretion, replace it with a similar telephone. In the event that a model may
have been discontinued, any replacement would have similar or enhanced
features.
If you need to return a faulty unit to us, send it to:
Interquartz (UK) Limited
Pennine House
Salford Street
Bury
BL9 6YA
Make sure that you tell us what is wrong with the phone.
DO NOT FORGET TO INCLUDE YOUR OWN NAME AND ADDRESS.
We ask that you bear the cost of returning the telephone to us. We will return
it to you, at our expense.
This warranty is in addition to any statutory rights.
For further advice visit our Website
www.interquartz.co.uk
3C933001S12B
Distributed in the United Kingdom
by Interquartz (UK) Limited
Manufactured by
International Quartz Limited
A Subsidiary of Chiaphua Industries Ltd.
©Copyright INTERNATIONAL QUARTZ LTD. 2002
This telephone is approved to
EEC directive 1999/5/EC
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