Interquartz Hotline 9826N User manual

INTERQUARTZ TELEPHONE
MODEL 9826N
Slim Line No Keypad
USER MANUAL

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This Interquartz telephone has been manufactured to very high standards and
is very easy to use. Please read this manual carefully to find out how to use the
features.
Contents
1.Important notes ................................................................................. 2
Intended Use ......................................................................................... 2
Telephone acilities ................................................................................ 2
REN Number .......................................................................................... 3
Emergency Calls .................................................................................... 3
2.Installation ........................................................................................... 3
Connection .............................................................................................. 3
Wall Mounting ......................................................................................... 3
3.Telephone Features ........................................................................ 4
4.Operating instructions ..................................................................... 4
PABX "Hot-line" ...................................................................................... 4
Answer Only ........................................................................................... 4
5.Maintenance and Problem Sol ing ............................................... 5
6.Warranty and Ser ice ...................................................................... 6
Figure 1. General Appearance ............................................................... 8
Figure 2. Bottom View ........................................................................... 9
Figure 3. Wall-Mounting ......................................................................... 9

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1. Important Notes
Intended use
This apparatus is intended for use on 2 wire analogue PSTN and PABX
circuits within the United Kingdom.
Declaration of Conformity
I nterquartz (UK) Limited declares under its sole responsibility that this
product
Model: 9826N
Is in conformity with the following relevant harmonised standards
Health & Safety 73/23/EEC
Electromagnetic Compatibility 89/336/EEC
ollowing the provisions of Council Directive 1999/5/EC on radio
equipment and telecommunications terminal equipment.
A J Roberts April 2000
Director
Telephone Facilities
This telephone has been designed for the use of the following facilities :
- PABX "hot-line" applications
- answer only applications
- ringer volume control

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REN Number
The REN number of this telephone is 1.
If you wish to connect any other equipment to the line, simply add the
REN numbers of each piece together and ensure that the total does not
exceed 4. If too many phones are connected to the line, the circuit may be
overloaded and your telephone may not ring. Not all telephones have the
same REN.
If a British Telecom phone is supplied unmarked, you can assume that it
has a REN of 1.
Emergency Calls
"999" calls cannot be made on this telephone.
2. Installation
This telephone is designed to plug straight into a modular style socket. If
you do not have one of these sockets, they can be obtained from your
network supplier.
Connection
Insert the line cord into the socket.
Set the ringer volume and ringer pitch control, as desired.
Wall Mounting
Before mounting the telephone, follow the procedure shown in igure 3 to
enable the handset to be supported in the cradle.
Using the template supplied, position it where you want to fix your telephone.
Drill two holes and fix roundheaded screws, leaving them slightly proud of
the surface. Position the telephone over the screws and slide downwards
into place.

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3. Telephone Features
Ringer Volume Switch
Located on the base of the unit ( see Figure 2 ). Move switch to select no
sound (O ), muted sound (LOW) or full sound (HIGH) for ringing on
incoming call.
4. Operating Instructions
It is not possible to make normal outgoing calls
on this telephone
PABX "Hot-line"
If connected to a PABX which has the capability to "hot-line", the telephone
will automatically call the number designated by the PABX, once the
handset is lifted.
Answer Only
If connected to a PABX extension or to a direct exchange line, the telephone
can be used only to answer incoming calls.

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5. Maintenance an Problem Solving
Your telephone is a precision electronic instrument. Avoid rough handling
and extreme temperatures.
Use a mild detergent and a damp cloth when cleaning. Never use a stronger
cleaner.
If your telephone does not appear to be working correctly, please check
the following :
No dial tone - Is phone cord properly connected to the wall socket ?
Will not ring - ringer switch is set to off
- REN number may exceed 4, for all telephones
connected to the line. Disconnect a phone until the
number is below 4.
If there are still problems, and you have more than one telephone :
Remove the "problem" telephone. Insert another telephone and check
that it works. If "yes" then the "problem" telephone is possibly faulty. If not,
then you may have a faulty line. Try using the other socket and see which
telephones work. If you do have a faulty line then you should contact your
network supplier.
You should however be aware that if you request them to repair a fault that
is found not to be theirs, then they are entitled to charge you for a visit.
In the event that you still have problems then you should consult your
supplier.

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6. Warranty an Service
This product is guaranteed, by Interquartz (UK) Limited, for six years from
the date of manufacture.
Every Interquartz telephone has a unique serial number and part of that
number refers to the date of manufacture. A label, similar to that shown
below is affixed to each telephone
9515 030852
(model no.) QC.P
The figure 9515 means that the telephone was made during week 15 (10
April) 1995. Under the new warranty, cover will apply until 10 April 2001.
A warranty is designed to cover either manufacturing faults or component
defects. It is not designed to cover fair wear and tear. The Interquartz
warranty is no exception.
We look to you, our customer, to be reasonable and sensible over the
warranty. We will endeavour to repair any telephone sent in to us within
the warranty period but we reserve the right to charge for items that we
consider replaceable under wear and tear. or example, if a handset cord
splits within a few months, it will be replaced. If a phone is returned after,
say, four years of heavy use with a similar problem, we might take a different
view and wish to charge.
If you have a genuine warranty problem and provided that the warranty
seal has not been broken, we will either repair your telephone, or, at our
sole discretion, replace it with a similar telephone. In the event that a
model may have been discontinued, any replacement would have similar
or better features.

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If you need to return a faulty unit to us, send it to :
Interquartz (UK) Limited
Pennine House
Salford Street
Bury
BL9 6YA
Make sure that you tell us what appears to be wrong with the phone.
DO NOT FORGET TO INCLUDE YOUR OWN NAME AND ADDRESS.
We ask that you bear the cost of returning any telephones to us. We will
return them to you, at our expense.
This warranty is in a ition to any statutory rights.

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Figure 1. General Appearance
HANDSET CORD
CONNECTION SOCKET

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1. Insert screw driver into slot
and then pry to release
HANDSET RETAINER
2. Turn the HANDSET RETAINER
upside-down
3. Insert the HANDSET RETAINER
back into it's slot
Figure 3. Wall Mounting
Figure 2. Bottom View
HANDSET CORD
CONNECTION
SOCKET
RINGER VOLUME
SWITCH
LINE CORD
CONNECTION
SOCKET