IP-COM AC2000V1.0 User manual

Copyright Statement
Copyright © 2016 IP-COM Networks Co., Ltd. All rights reserved.
IP-COM is the registered trademark of IP-COM Networks Co., Ltd. Other brand and product names mentioned
herein are trademarks or registered trademarks of their respective holders. Copyright of the whole product as
integration, including its accessories and software, belongs to IP-COM Networks Co., Ltd. No part of this
publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form or by any means without the prior written permission of IP-COM Networks Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design,
operational function, and/or reliability, IP-COM reserves the right to make changes to the products described in
this document without obligation to notify any person or organization of such revisions or changes. IP-COM does
not assume any liability that may occur due to the use or application of the product or circuit layout(s) described
herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but
all statements, information and recommendations in this document do not constitute the warranty of any kind,
express or implied.

Preface
Thank you for purchasing this IP-COM product! Reading this User Guide will be helpful for you to configure,
manage and maintain this product.
Conventions
If not specifically indicated, “AC”, "access controller", “this device”, or “this product” mentioned in this User
Guide stands for the IP-COM Wireless Access Controller AC2000V1.0.
Typographical conventions in this User Guide:
Item
Presentation
Example
Button
Frame with shading
“Click the Save button”will be simplified as “click Save ”.
Menu
Bold
The menu "System Tools" will be simplified as System Tools.
Continuous Menus

Go to System Tools System Status.
Symbols in this User Guide:
Item
Meaning
Note
This format is used to highlight information of importance or special interest.
Ignoring this type of note may result in ineffective configurations, loss of data or
damage to device.
Tip
This format is used to highlight a procedure that will save time or resources.

Overview of this User Guide
Contents of all chapters in this User Guide are arranged as below:
Chapter
Content
1 Product Overview
General introduction of the product features, physical appearance and working
mode.
2 Device Installation
Installation considerations and steps.
3 Web Login
Introduction of Web UI information and login/logout method.
4 Cloud AC Mode
Introduction of all the functions when the access controller working in the
"Cloud AC" mode.
5 Sub AC Mode
Introduction of all the functions when the access controller working in the "Sub
AC" mode.
6 Root AC Mode
Introduction of all the functions when the access controller working in the
"Root AC" mode.
Appendix
Introduction of troubleshooting, system default parameters of the access
controller, and the Safety and Emission Statement.
For more documents
For more documents, please go to our website http://www.ip-com.com.cn and search for the appropriate
product model to get the latest documents.

Technical Support
If you need more help, please contact us with any of the following ways.
Tel: [phone]
E-mail: [e-mail]
Website: http://www.ip-com.com.cn

Table of Contents
1 PRODUCT OVERVIEW................................................................................................................................................. 1
1.1 INTRODUCTION................................................................................................................................................................ 1
1.2 FEATURES....................................................................................................................................................................... 1
1.3 APPEARANCE .................................................................................................................................................................. 3
Front Panel ................................................................................................................................................................... 3
Rear Panel..................................................................................................................................................................... 4
Label ............................................................................................................................................................................. 4
1.4 WORKING MODE............................................................................................................................................................. 5
Cloud AC Mode Overview ............................................................................................................................................. 6
Sub AC Mode Overview ................................................................................................................................................ 7
Root AC + Sub AC Mode................................................................................................................................................ 8
2 DEVICE INSTALLATION................................................................................................................................................ 9
2.1 PREPARATIONS ................................................................................................................................................................ 9
2.1.1 Safety Considerations .......................................................................................................................................... 9
2.1.2 Environmental Requirements ............................................................................................................................ 10
2.1.3 Package Contents .............................................................................................................................................. 11
2.1.4 Tool Preparation ................................................................................................................................................ 11
2.2 HARDWARE INSTALLATION ............................................................................................................................................... 12
2.2.1 Rack Installation ................................................................................................................................................ 12
2.2.2 Workbench Installation...................................................................................................................................... 13
2.3 POWER ON THE DEVICE................................................................................................................................................... 14
3 WEB LOGIN .............................................................................................................................................................. 15
3.1 LOGIN.......................................................................................................................................................................... 15
3.2 LOGOUT....................................................................................................................................................................... 17
3.3 LAYOUT OF WEB UI........................................................................................................................................................ 18

3.4 ELEMENTS OF WEB UI.................................................................................................................................................... 20
4 CLOUD AC MODE ..................................................................................................................................................... 21
4.1 CLOUD AC MODE INTRODUCTION..................................................................................................................................... 21
Networking Requirements.......................................................................................................................................... 21
Scheme Design............................................................................................................................................................ 23
Network Topology....................................................................................................................................................... 23
Access Controller Configuration ................................................................................................................................. 24
AP Configuration ........................................................................................................................................................ 26
4.2 MANAGE POLICY ........................................................................................................................................................... 26
4.2.1 SSID Policy.......................................................................................................................................................... 27
4.2.2 Radio Policy ....................................................................................................................................................... 30
4.2.3 VLAN policy........................................................................................................................................................ 34
4.2.4 Maintain Policy .................................................................................................................................................. 36
4.3 MANAGE AP ................................................................................................................................................................ 44
4.3.1 AP Group Modify ............................................................................................................................................... 44
4.3.2 AP Modify .......................................................................................................................................................... 48
4.4 CAPTIVE PORTAL............................................................................................................................................................ 55
4.4.1 Create Ads ......................................................................................................................................................... 55
4.4.2 Ads Push ............................................................................................................................................................ 62
4.4.3 Global Settings................................................................................................................................................... 63
4.4.4 Create Account .................................................................................................................................................. 65
4.4.5 Voucher.............................................................................................................................................................. 68
4.5 USER STATUS ................................................................................................................................................................ 69
4.6 USER STATISTICS ............................................................................................................................................................ 71
4.6.1 User Statistics .................................................................................................................................................... 71
4.6.2 Authorized User ................................................................................................................................................. 73
4.7 SYSTEM TOOLS .............................................................................................................................................................. 74
4.7.1 System Status..................................................................................................................................................... 74

4.7.2 Network Settings ............................................................................................................................................... 76
4.7.3 Maintain ............................................................................................................................................................ 78
4.7.4 Date&Time......................................................................................................................................................... 84
4.7.5 System log.......................................................................................................................................................... 87
4.7.6 Network Diagnosis............................................................................................................................................. 88
5 SUB AC MODE.......................................................................................................................................................... 91
5.1 SUB AC MODE INTRODUCTION ........................................................................................................................................ 91
Network Requirements............................................................................................................................................... 91
Scheme Design............................................................................................................................................................ 91
Network Topology....................................................................................................................................................... 92
AP Configuration ........................................................................................................................................................ 92
Access Controller Configuration ................................................................................................................................. 92
5.2 DISCOVER AP................................................................................................................................................................ 93
5.2.1 Discover AP ........................................................................................................................................................ 93
5.2.2 Discover SSID ..................................................................................................................................................... 95
5.3 MANAGE POLICY ........................................................................................................................................................... 96
5.4 MANAGE AP ................................................................................................................................................................ 97
5.5 CAPTIVE PORTAL............................................................................................................................................................ 97
5.5.1 Create Ads ......................................................................................................................................................... 97
5.5.2 Ads Push ............................................................................................................................................................ 98
5.5.3 Global Settings................................................................................................................................................... 98
5.5.4 Create Account ................................................................................................................................................100
5.5.5 Voucher............................................................................................................................................................100
5.6 USER STATUS ..............................................................................................................................................................101
5.7 USER STATISTICS ..........................................................................................................................................................101
5.8 SYSTEM TOOLS ............................................................................................................................................................102
5.8.1 System Status...................................................................................................................................................102
5.8.2 Network Settings .............................................................................................................................................102

5.8.3 DHCP List For AP .............................................................................................................................................. 109
5.8.4 Maintain ..........................................................................................................................................................109
5.8.5 Date&Time.......................................................................................................................................................110
5.8.6 System log........................................................................................................................................................ 110
5.8.7 Network Diagnosis........................................................................................................................................... 111
6 ROOT AC MODE ......................................................................................................................................................112
6.1 ROOT AC MODE INTRODUCTION ....................................................................................................................................112
Networking requirement ..........................................................................................................................................112
Scheme Design..........................................................................................................................................................113
Network Topology..................................................................................................................................................... 114
AP Configuration ......................................................................................................................................................114
Root AC Configuration ..............................................................................................................................................115
Sub AC Configuration................................................................................................................................................116
6.2 SYSTEM STATUS ...........................................................................................................................................................118
Interface status.........................................................................................................................................................118
System status............................................................................................................................................................119
Network status .........................................................................................................................................................119
6.3 DEVICE MANAGEMENT..................................................................................................................................................120
6.3.1 AC List ..............................................................................................................................................................120
6.3.2 AP List ..............................................................................................................................................................123
6.4 SYSTEM MODE............................................................................................................................................................. 124
6.5 USER STATUS............................................................................................................................................................... 124
Overview...................................................................................................................................................................124
Export ....................................................................................................................................................................... 125
Search.......................................................................................................................................................................126
6.6 USER STATISTICS ..........................................................................................................................................................127
6.6.1 User Statistics ..................................................................................................................................................127
6.6.2 Authorized User ............................................................................................................................................... 127

6.7 SYSTEM TOOLS ............................................................................................................................................................ 129
6.7.1 Network settings.............................................................................................................................................. 129
6.7.2 Device maintenance ........................................................................................................................................ 130
6.7.3 User management...........................................................................................................................................130
6.7.4 Date&Time....................................................................................................................................................... 130
6.7.5 System Log.......................................................................................................................................................131
6.7.6 Network Diagnosis........................................................................................................................................... 131
APPENDIX..................................................................................................................................................................132
ATROUBLESHOOTING.........................................................................................................................................................132
BFACTORY DEFAULT SETTINGS .............................................................................................................................................134
CSAFETY AND EMISSION STATEMENT .................................................................................................................................... 136