IP-COM CW1000 User manual

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Copyright Statement
©2015 IP-COM Networks Co., Ltd. All rights reserved.
IP-COM is the registered trademark of IP-COM Networks Co., Ltd. All the products and product names
mentioned herein are the trademarks or registered trademarks of their respective holders. Copyright of the whole
product as integration, including its accessories and software, belongs to IP-COM Networks Co., Ltd. No part of
this publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form or by any means without the prior written permission of IP-COM Networks Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design, operational
function, and/or reliability, IP-COM reserves the right to make changes to the products described in this document
without obligation to notify any person or organization of such revisions or changes. IP-COM does not assume
any liability that may occur due to the use or application of the product or circuit layout (s) described herein.
Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all
statements, information and recommendations in this document do not constitute the warranty of any kind,
express or implied.

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Preface
Thank you for purchasing IP-COM products! Reading this user guide will be helpful for configuring, managing
and maintaining your device.
Conventions
If not specifically indicated, this device, or this (your) AC stands for CW1000. And all steps in this user guide are
illustrated on the precondition that this device has been reset to its factory defaults.
Typographical conventions in this User Guide:
Item
Presentation
Example
Button
Bold
“Click the OK button” can be simplified as “Click OK”.
Menu
Bold
“The menu Status” can be simplified as Status.
Continuous Menus
>
Click Status >System Status
Symbols in this User Guide:
Item
Meaning
Note
This format is used to highlight information of importance or special interest. Ignoring
this type of note may result in ineffective configurations, loss of data or damage to
device.
Tips
This format is used to highlight a procedure that will save time or resources.
Overview of this User Guide
Chapters
Contents
1 Product Overview
Introduction to this AC’s physical appearance, package and features
2 Device Installation
Introduction to this AC’s installation steps
3 Web Login
Introduction to this AC’s web manager, web login and web logout
4 Function Description
Introduction to this AC’s advanced functions
5 Appendix
Introduction to this AC’s troubleshooting, default settings and safety &
emission statement

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Contents
1 Product Overview................................................................................................................................................. 1
Package Contents................................................................................................................................................... 1
About this Product................................................................................................................................................. 1
Main Features........................................................................................................................................................ 1
Physical Appearance.............................................................................................................................................. 2
2 Device Installation ................................................................................................................................................ 4
3 Web Login ............................................................................................................................................................. 7
Web Login ............................................................................................................................................................. 7
Web Logout ........................................................................................................................................................... 8
Web Layout............................................................................................................................................................ 9
4 Function Description.......................................................................................................................................... 10
Discover AP......................................................................................................................................................... 10
SSID Policy ..........................................................................................................................................................11
Manage AP .......................................................................................................................................................... 14
User Status........................................................................................................................................................... 17
Maintain Policy.................................................................................................................................................... 18
Maintain............................................................................................................................................................... 21
License................................................................................................................................................................. 22
Manage AC.......................................................................................................................................................... 23
5 Appendix.............................................................................................................................................................. 31
FAQs.................................................................................................................................................................... 31
Technical Support................................................................................................................................................ 31
Default Settings ................................................................................................................................................... 32
Safety and Emission Statement ........................................................................................................................... 33

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1 Product Overview
Package Contents
Open the package and verify that the following items are included:
Access Controller* 1
Power Cord * 1
L-shaped Bracket * 2
Screw * 6
Anti-slip Footpad * 4
Install Guide * 1
If any item is incorrect, missing or damaged, contact the place of purchase with the original package for
replacement immediately.
About this Product
IP-COM CW1000 access controller can manage multiple IP-COM APs. Up to 500 APs can be connected to this
AC, making it a one-stop solution for hotel networking. With its functions, like automatic AP discovery, AP status
check, centralized configurations for APs, centralized upgrading for APs, AP warning, etc., CW1000, a
high-capacity, secured wireless controller, is easy to be installed and maintained, intended for
small-to-medium-sized enterprises, higher education institutions, and hotels.
Main Features
Support automatic AP discovery and AP connection without any configuration on the AP, i.e. support
centralized management for all connected APs
Support 802.1Q VLAN, which can manageAPs among multiple VLANs
Support AP DHCP server for IP address assignment
Support LIC authorization, configuring how many APs can be managed
Support AP clients info display
Support managed AP list display and AP real-time monitoring
Support adjustable AP TX power, which can adjust the AP’s TX power in accordance with different
environmental conditions
Support batch configuring, rebooting, upgrading and resetting APs
Support centralized configuration of wireless settings, including WiFi name (SSID), encryption type,
belonging VLAN, etc.
Support manual, regular and automatic AP reboot.
Support AP LED switch on its web manager, economical and environmental-friendly
Support email, desktop AP warning so that the network administrator can know the AP’s real-time status
Support system logging for recording AP connection status and warning information
Support web management, easy and convenient

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Physical Appearance
Front Panel
The following parts are contained on the front panel as shown below.
LEDs
One POWER LED, one SYS LED and five LINK/ACT LEDs.
LAN Port
Five 10/100/1000Mbps auto-negotiation RJ45 ports. Each has a corresponding Link/Act LED.
RESET Button
Press it with something like a needle for 7 seconds and then release; about 45 seconds later, this device will be
restored to its factory defaults.
LED
Color
Status
Description
POWER
Green
Solid
Proper connection to power supply
Off
Improper connection to power supply or malfunction occurs
SYS
Green
Solid
The system is starting or malfunction occurs.
Blinking
The system is functioning properly.
LINK
Orange
Solid
A valid link has been established on the corresponding port.
Off
No link is established on the corresponding LAN port or malfunction occurs.
ACT
Green
Blinking
Data transmission is occurring on the corresponding LAN port.
Off
Data transmission is not occurring on the corresponding LAN port.

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Back Panel
Power Interface
Used for connecting to the included power cord for power supply.
ON/OFF Button
Press it to turn on/off the power supply of theAC.
Label
1. IPAddress: Default login IP address for accessing this AC’s web manager.
2. Username/Password: Default login username and password for accessing this AC’s web manager.
3. Power: Power specification of this AC.
4. Serial NO.: Serial number of this AC. If there goes something wrong with your device and you need to send it
to our technical staff for repair, you will need this serial number.

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2 Device Installation
Step 1: Install the AC
This device can be installed either in a 19-inch standard rack or on the desktop. You can select the more suitable
one according to your actual situation.
Rack Installation
With the included L-shaped brackets and screws, you can install this AC in a 19-inch standard rack.
❶Make sure the rack is well-earthed and stable.
❷Fasten the two L-shaped brackets to the two sides of the AC using the screwdriver (not included) and screws.
❸Insert screws (not included) through each bracket and into the rack to securely fix the AC onto the rack as
shown below.

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Desktop Installation
❶Place the AC bottom up on a flat desktop.
❷Attach four anti-slip footpads to the corresponding circular grooves on the bottom of the AC.
❸Place the switch face up on the desktop.
Step 2: Connect the LAN port of the AC to the remote Ethernet device, such as a switch, router,AP, etc.

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Step 3: After checking your network topology, connect the included power cord to the AC for power supply.
Step 4: After being powered on, it will initialize automatically. Check LEDS and verify that the following
phenomena will occur one by one:
At the very beginning, all LEDs become lighted for a few seconds for self-checking.
Then the PWR LED keeps on, the SYS LED starts blinking, and other LEDs are off.
After the AC is powered on, the PWR LED will be on, the SYS LED will be blinking, the corresponding
connected Link LED(s) will be lighted and corresponding Act LED (s) will be blinking or off.