IP-COM CW1000 User manual

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Copyright Statement
©2015 IP-COM Networks Co., Ltd. All rights reserved.
IP-COM is the registered trademark of IP-COM Networks Co., Ltd. All the products and product names
mentioned herein are the trademarks or registered trademarks of their respective holders. Copyright of the whole
product as integration, including its accessories and software, belongs to IP-COM Networks Co., Ltd. No part of
this publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form or by any means without the prior written permission of IP-COM Networks Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design, operational
function, and/or reliability, IP-COM reserves the right to make changes to the products described in this document
without obligation to notify any person or organization of such revisions or changes. IP-COM does not assume
any liability that may occur due to the use or application of the product or circuit layout (s) described herein.
Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all
statements, information and recommendations in this document do not constitute the warranty of any kind,
express or implied.

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Preface
Thank you for purchasing IP-COM products! Reading this user guide will be helpful for configuring, managing
and maintaining your device.
Conventions
If not specifically indicated, this device, or this (your) AC stands for CW1000. And all steps in this user guide are
illustrated on the precondition that this device has been reset to its factory defaults.
Typographical conventions in this User Guide:
Item
Presentation
Example
Button
Bold
“Click the OK button” can be simplified as “Click OK”.
Menu
Bold
“The menu Status” can be simplified as Status.
Continuous Menus
>
Click Status >System Status
Symbols in this User Guide:
Item
Meaning
Note
This format is used to highlight information of importance or special interest. Ignoring
this type of note may result in ineffective configurations, loss of data or damage to
device.
Tips
This format is used to highlight a procedure that will save time or resources.
Overview of this User Guide
Chapters
Contents
1 Product Overview
Introduction to this AC’s physical appearance, package and features
2 Device Installation
Introduction to this AC’s installation steps
3 Web Login
Introduction to this AC’s web manager, web login and web logout
4 Function Description
Introduction to this AC’s advanced functions
5 Appendix
Introduction to this AC’s troubleshooting, default settings and safety &
emission statement

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Contents
1 Product Overview................................................................................................................................................. 1
Package Contents................................................................................................................................................... 1
About this Product................................................................................................................................................. 1
Main Features........................................................................................................................................................ 1
Physical Appearance.............................................................................................................................................. 2
2 Device Installation ................................................................................................................................................ 4
3 Web Login ............................................................................................................................................................. 7
Web Login ............................................................................................................................................................. 7
Web Logout ........................................................................................................................................................... 8
Web Layout............................................................................................................................................................ 9
4 Function Description.......................................................................................................................................... 10
Discover AP......................................................................................................................................................... 10
SSID Policy ..........................................................................................................................................................11
Manage AP .......................................................................................................................................................... 14
User Status........................................................................................................................................................... 17
Maintain Policy.................................................................................................................................................... 18
Maintain............................................................................................................................................................... 21
License................................................................................................................................................................. 22
Manage AC.......................................................................................................................................................... 23
5 Appendix.............................................................................................................................................................. 31
FAQs.................................................................................................................................................................... 31
Technical Support................................................................................................................................................ 31
Default Settings ................................................................................................................................................... 32
Safety and Emission Statement ........................................................................................................................... 33

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1 Product Overview
Package Contents
Open the package and verify that the following items are included:
Access Controller* 1
Power Cord * 1
L-shaped Bracket * 2
Screw * 6
Anti-slip Footpad * 4
Install Guide * 1
If any item is incorrect, missing or damaged, contact the place of purchase with the original package for
replacement immediately.
About this Product
IP-COM CW1000 access controller can manage multiple IP-COM APs. Up to 500 APs can be connected to this
AC, making it a one-stop solution for hotel networking. With its functions, like automatic AP discovery, AP status
check, centralized configurations for APs, centralized upgrading for APs, AP warning, etc., CW1000, a
high-capacity, secured wireless controller, is easy to be installed and maintained, intended for
small-to-medium-sized enterprises, higher education institutions, and hotels.
Main Features
Support automatic AP discovery and AP connection without any configuration on the AP, i.e. support
centralized management for all connected APs
Support 802.1Q VLAN, which can manageAPs among multiple VLANs
Support AP DHCP server for IP address assignment
Support LIC authorization, configuring how many APs can be managed
Support AP clients info display
Support managed AP list display and AP real-time monitoring
Support adjustable AP TX power, which can adjust the AP’s TX power in accordance with different
environmental conditions
Support batch configuring, rebooting, upgrading and resetting APs
Support centralized configuration of wireless settings, including WiFi name (SSID), encryption type,
belonging VLAN, etc.
Support manual, regular and automatic AP reboot.
Support AP LED switch on its web manager, economical and environmental-friendly
Support email, desktop AP warning so that the network administrator can know the AP’s real-time status
Support system logging for recording AP connection status and warning information
Support web management, easy and convenient

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Physical Appearance
Front Panel
The following parts are contained on the front panel as shown below.
LEDs
One POWER LED, one SYS LED and five LINK/ACT LEDs.
LAN Port
Five 10/100/1000Mbps auto-negotiation RJ45 ports. Each has a corresponding Link/Act LED.
RESET Button
Press it with something like a needle for 7 seconds and then release; about 45 seconds later, this device will be
restored to its factory defaults.
LED
Color
Status
Description
POWER
Green
Solid
Proper connection to power supply
Off
Improper connection to power supply or malfunction occurs
SYS
Green
Solid
The system is starting or malfunction occurs.
Blinking
The system is functioning properly.
LINK
Orange
Solid
A valid link has been established on the corresponding port.
Off
No link is established on the corresponding LAN port or malfunction occurs.
ACT
Green
Blinking
Data transmission is occurring on the corresponding LAN port.
Off
Data transmission is not occurring on the corresponding LAN port.

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Back Panel
Power Interface
Used for connecting to the included power cord for power supply.
ON/OFF Button
Press it to turn on/off the power supply of theAC.
Label
1. IPAddress: Default login IP address for accessing this AC’s web manager.
2. Username/Password: Default login username and password for accessing this AC’s web manager.
3. Power: Power specification of this AC.
4. Serial NO.: Serial number of this AC. If there goes something wrong with your device and you need to send it
to our technical staff for repair, you will need this serial number.

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2 Device Installation
Step 1: Install the AC
This device can be installed either in a 19-inch standard rack or on the desktop. You can select the more suitable
one according to your actual situation.
Rack Installation
With the included L-shaped brackets and screws, you can install this AC in a 19-inch standard rack.
❶Make sure the rack is well-earthed and stable.
❷Fasten the two L-shaped brackets to the two sides of the AC using the screwdriver (not included) and screws.
❸Insert screws (not included) through each bracket and into the rack to securely fix the AC onto the rack as
shown below.

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Desktop Installation
❶Place the AC bottom up on a flat desktop.
❷Attach four anti-slip footpads to the corresponding circular grooves on the bottom of the AC.
❸Place the switch face up on the desktop.
Step 2: Connect the LAN port of the AC to the remote Ethernet device, such as a switch, router,AP, etc.

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Step 3: After checking your network topology, connect the included power cord to the AC for power supply.
Step 4: After being powered on, it will initialize automatically. Check LEDS and verify that the following
phenomena will occur one by one:
At the very beginning, all LEDs become lighted for a few seconds for self-checking.
Then the PWR LED keeps on, the SYS LED starts blinking, and other LEDs are off.
After the AC is powered on, the PWR LED will be on, the SYS LED will be blinking, the corresponding
connected Link LED(s) will be lighted and corresponding Act LED (s) will be blinking or off.

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3 Web Login
Web Login
The first time you use this AC or when you reset your device to factory default settings, you can access its web
manager with the following default login information:
Login Info
Default Setting
IPAddress
192.168.10.1
User Name
admin
Password
admin
❶Connect your PC to one of the LAN ports of the AC directly or to the switch which has been connected to the
AC.
❷Set your PC with an IP address within the range: 192.168.10.X (2~254), and with the subnet mask of
255.255.255.0.

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❸Launch a web browser, input 192.168.10.1 in the address bar and press Enter.
❹Enter the default username and password (admin for both) and then click Login.
Tips:
This AC’s web manager supports Chinese/English auto-switch. You can choose the language as you like. In this
user guide, we take English for example.
❺After successful login, you can click navigation bars on the left side of the page to view or configure
corresponding functions. For more advanced functions, see Function Description.
Web Logout
Directly closing your web browser exits this AC’s web page. Configurations won’t be saved automatically while
web manager logs out. Thus it is advisable to save your configurations manually before logout. Note: The
webpage won’t log out automatically if you just close the web browser tab.

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Web Layout
Web Layout
The Web manager can be divided into two parts: navigation bar and configuration section. Only web
administration features that the AC supports will be displayed on navigation bars. Specifically, please refer to the
actual software of your AC. If features or parameters on the web manager display grey, they are not configurable.
SN
Name
Description
❶
Navigation Bar
The navigation bar presents web administration functions to you in the form of
navigation tree. This section allows you to select function menus here.
❷
Configuration Section
This section allows you to configure and view settings here.
Commonly Used Buttons
Button/Menu
Description
Refresh
To update displayed info, click Refresh on the top left corner of this page.
Select
To select a certain entry, check the box before the corresponding entry. Note: To select all
entries displayed on each page, check the top box. If 10 is selected from the per page
drop-down menu, checking the top box will select 10 entries displayed on the page.
Display
To configure how many entries displayed on each page, select an item from the per page
drop-down menu on the top right corner. Four options are available: 10, 30, 50 and 100.
Edit
To edit a certain entry, click the icon behind the corresponding entry.

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4 Function Description
Discover AP
What you will see
After successful login, here comes the Discover AP page, where it displays connected APs’ info (online and
offline APs’) this device has scanned. Up to 500 entries can be saved totally.
Authentication Status
On the top right corner of this page, it displays this device’s authentication status. As shown on the picture above,
Licensed has been displayed, indicating this device has been authenticated and it can work normally.
Parameter Description
Parameter
Description
AP
AP model
Remarks
AP’s remarks info for its identification
IPAddress
The IP address the AP has obtained
MAC Address
AP’s MAC address
Online/Limits
Online: Wireless clients currently connected to the AP
Limits: Maximum wireless clients can be connected to the AP.
SSID
AP’s primary SSID
Channel
AP’s channel
Firmware
AP’s current software version
Status
AP’s current networking status, including online and offline.
Online: A valid link has been established between the AP and theAC. At this time, theAC
can configure the AP.
Offline: No valid link has been established between the AP and theAC. In this case, the AC
can’t configure the AP. When the AP is offline, all previous configurations are still saved.
As long as the AP stays online, you can enjoy its WiFi if you do not reset your AP.

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What you can do
Discover
To scan connected APs, click Discover on the top left corner of this page.
Export
To export APs’ info, click Export.
Delete
To delete offline APs’info, select corresponding entries and then click Delete. Note: Only offline APs’info can be
deleted.
SSID Policy
What you will see
Click SSID Policy to configure SSID settings. Up to 40 SSID entries can be added in total.
In the configuration section, configured SSID info will be displayed. Specific parameters are described below:
Parameter
Description
SSID
WiFi name
Security Key
The password of your WiFi
Channel
Working channel of your WiFi (default: Auto)
VLAN
Belonging VLAN of your WiFi
TX Power
TX power of your WiFi
Bandwidth
Bandwidth of your wireless channel
SSID Hidden
Once this function is enabled, this SSID will not be displayed in available network list.
Status
Display whether this SSID is used by the AP or not
Action
This option lets you configure wireless info for your SSID.

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What you can do
Add a new SSID
To add a new SSID, click Add. On the appearing dialogue box, you can configure basic settings and radio settings
for your SSID.
Parameters for Basic Settings
Parameter
Description
SSID
WiFi name
Security Mode
Select the security mode for your WiFi
Encryption
Select the encryption protocol for your WiFi. By default, it is TKIP & AES.
Security Key
WiFi password for connecting to your WiFi
Key Interval
Update interval of your security key (WiFi password)

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Client Limit
Maximum number of connected wireless clients for the SSID. Valid range: 0~60. When
configurations are issued to the AP, the supportable range of the AP should also be taken
into consideration.
VLAN ID
Belonging VLAN of the SSID. To activate this item, you need to enable the VLAN function
first. Input range: 2~4094.
Client Isolation
Enable/Disable the client isolation function
Enable: Wireless clients connected to the SSID can’t intercommunicate with each other.
Disable: Wireless clients connected to the SSID can intercommunicate with each other.
SSID Hidden
Enable/Disable SSID Hidden function
Enable: The AP will not broadcast its SSID, i.e. its SSID will not be displayed in available
wireless network lists. If you want your client to connect to it, you need to enter it manually.
Disable: The AP will broadcast its SSID, i.e. its SSID will be displayed in available
network lists.
Parameters for Radio Settings
Parameter
Description
Country
Select a country for the SSID
Radio
Select the frequency band for the SSID: 2.4GHz or 5GHz
WiFi Enable
Enable/Disable WiFi for the SSID
Network Mode
Select the network mode for the SSID
Bandwidth
Select the wireless band for the SSID
Channel
Select the wireless channel for the SSID

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Output Power
Set the TX power for the SSID. Range: 17~23dBm. When theAP does not support this value,
the supportable TX power range of theAP will be taken into consideration.
WMM
Wi-Fi Multimedia (WMM) is a Wi-Fi Alliance interoperability certification, based on the
IEEE 802.11e standard. It provides basic Quality of service (QoS) features to IEEE 802.11
networks. WMM prioritizes traffic according to four Access Categories (AC) - voice, video,
best effort, and background. It is disabled by default.
SSID Hidden
Enable/Disable the SSID hidden function
Enable: The AP will not broadcast its SSID, i.e. its SSID will not be displayed in available
wireless network lists. If you want your client to connect to it, you need to enter it manually.
Disable: The AP will broadcast its SSID, i.e. its SSID will be displayed in available network
lists. It is disabled by default.
APSD
APSD (Automatic Power Save Delivery) is an efficient power management method, leading
to lower power consumption. By default, it is disabled by default.
VLAN
Enable/Disable the VLAN function for the SSID. It is disabled by default.
Delete
To delete a certain SSID entry, select the entry you wish to delete and then click Delete. Note: Only SSIDs not
used can be deleted.
Manage AP
What you will see
Only online APs can be managed by the AC. When the AP is in its offline status, the newly configured
information won’t be issued to the AP. But previous configurations are still saved on the AP. As long as the AP
works normally, you can enjoy its WiFi freely.
For specific parameter description of the page as shown above, see Parameter Description on Discover AP.

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What you can do
Edit
To edit network settings, SSID settings and radio settings for a certain AP, click the action icon behind the
corresponding entry.
Network Settings
SSID Settings
Configure different frequency bands’SSIDs for your AP.
Note:
The SSID’s frequency band depends on the AP. If theAP does not support 5GHz, 5GHz will not be available. And
configurable number of SSIDs also depends on the AP itself.
Parameter
Description
AP
AP’s model
IP Type
Internet setup type for your :
Dynamic IP: The AP will obtain an IP address from
this device’s DHCP server.
Static: You need to assign IP addresses to APs
manually.
IP
Information
Including IPAddress, Subnet Mask, Gateway,
Preferred DNS, Alternate DNS.
In dynamic IP mode, no IP configuration needed.
In static IP mode, you need to manually enter the
correct IP information.

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Radio Settings
Here you can configure radio settings for your AP.
Batch Modify
To batch modify settings for your APs, select APs you wish to modify and click Batch Modify. Up to 100 entries
can be displayed on each page, thus, you can batch manage 100 APs at most at a time. Note: The Batch Modify
action can only be applied to configure SSID settings for your APs.
Modify All
To modify all information for your APs, click Modify All. Note: The Modify All action can only be applied to
configure SSID settings for your APs.
Reboot
To reboot an AP, select the AP you wish to reboot and click Reboot. Up to 100 entries can be displayed on each
page, thus, you can reboot 100 APs at most at a time.
Upgrade
To upgrade the AP that is connected to the AC, select the AP and click Upgrade. If you want to perform the batch
upgrading action, all connected APs must be of the same model. Up to 100 entries can be displayed on each page,
thus, you can upgrade 100 APs at most at a time.
Reset
To reset an AP, select the AP you wish to reset and click Reset.
Delete
To delete offline APs information, select the AP you wish to delete and click Delete. In case that offline APs take
up too much space which will affect AP management, it is advisable to delete some offline APs.
Parameter
Description
Country
Select your country
Radio
Select the frequency band for your AP
WiFi Enable
Enable/Disable the WiFi of the AP
Network Mode
Select network mode for your AP
Bandwidth
Configure bandwidth for your AP: 20, 40, auto.
Channel
Configure wireless channel for your AP
Extension
Channel
Configure extension channel for your AP
Output Power
Adjust wireless power for your AP