Jabra Engage 50 Stereo User manual

Jabra Engage 50 Datasheet
Jabra Engage 50
Engineered to be the world’s best
professional digital corded headset*
The Jabra Engage 50 headset is designed for softphone
environments, with features that combat noise and interruptions
to drive customer satisfaction in the contact center.
Digital sound for the clearest calls
A unique, 3-microphone system filters out background noise
and breathing sounds, giving callers a superior experience. Stereo
sound and super wideband give vibrant, lifelike conversations –
with the highest levels of hearing protection for agents.
Reduce interruptions and enhance agents’ focus
Multi-color status lights on both earcups ensure interruptions
are kept to a minimum. More than just a busylight, the status
lights can be customized for specific needs1. Impressive passive
noise cancellation enhances agents’ focus.
Live guidance for agents and rich call analytics
improve customer experience
The Engage 50 leverages Jabra software3for a smarter way to
overcome noise. With live on-screen microphone guidance for
agents, and rich call analytics for the business, the Engage 50
helps deliver better-sounding calls.
Better call control for greater efficiency
The call control unit accessory enables agents to adjust volume
levels and mute, speed dial, answer and end calls, and update
their status lights at the touch of a button.
Designed for softphone environments
Built for today – ready for tomorrow. Features category-first USB-C
for easy connection to PC and mobile devices, and with USB-A
connectivity available as an accessory.
At a glance
Jabra Engage 50 corded headset
• 3-microphone system
• Stereo sound and super wideband
• Customizable status lights1on both earcups
• Intuitive, stay-flat control unit2
• Live microphone guidance for agents
• Rich call analytics for the business
• USB-C connectivity. USB-A connectivity also available2
Jabra.com/Engage50
* Refer to Jabra.com/commercial-claims
1Using Jabra SDK 2Optional accessory
3Jabra Xpress, Jabra Direct and Jabra SDK
Works with

jabra
jabra
ENGLISH
jabra jabra
12 mm
1/2 “
Jabra Engage 50 Datasheet – 02/10/2018
1 Certification is for headset when used with the MS control unit 2 USB-A connectivity with optional accessory of either USB-A control unit
or USB-A extension cord 3 Optional accessory 4 Using Jabra Direct 5 Using Jabra Xpress 6 Using Jabra SDK 7Unify OpenScape
© 2018 GN Audio A/S. All rights reserved.
® Jabra is a registered trademark of GN Audio A/S.
DatasheetJabra Engage 50
Refer to Jabra.com
Compatibility &
certifications
Features Jabra Engage 50 Stereo Jabra Engage 50 Mono
Conversation 3-way noise cancelling microphone Yes Yes
Intelligent volume control (speech level normalization and balanced voice) Yes Yes
Superior user sound protection
(PeakStopTM 105 dB SPL, IntelliToneTM 2.0) Ye s Yes
Regulatory approvals
(Noise at work, G616 and OSHA-compliant) Yes Yes
Digital Signal Processing Yes Yes
Microphone (G-MOS, Tx, CC) 4.7 4.7
Speaker (MOS) 4.7 4.7
Super wideband (up to kHz) 20 20
Stereo sound in calls Yes No
Skype for Business Open Office1Yes Yes
Boom arm adjustable 300° 300°
Flexible boom arm Yes Yes
Concentration Status (busy) lights Yes Yes
Ear cushions Soft leatherette Soft leatherette
Hi-Fi sound (up to kHz) 20 20
Freedom Wearing style Headband Headband
Headset weight (g) 96 61
Headset connection – USB-C Yes Yes
Headset connection – USB-A2Yes Yes
Stay-flat controller3Yes Yes
Cord length (headset/controller/extension - cm) 120/120/120 120/120/120
Digital
experiences
End-user experiences4includes data on:
•Boom arm positioning Yes Yes
Business experiences5includes data on:
•Boom arm positioning
•Malfunctioning microphones
•Background noise levels
•Speech analytics
•Audio exposure
•Status (busy) light customization6
•Control unit customization
Yes Yes
How to wear
PC/Softphone/Mobile devices with USB-C
connectivity: Simply plug into the USB-C port
on your PC or any mobile device with a USB-C
socket that is compatible with voice calls.
Using the Extension Cord accessory: Simply plug the
headset into the extension cord then plug the extension
cord into your PC's USB port. Both USB-A and USB-C
versions of the extension cord are available.
Using the Control Unit accessory:
Just plug the headset into the control unit, then plug
the control unit into the PC. USB-A and USB-C versions
of the controller are available.
Jabra Engage 50 headsets have adjustable headbands for all-day comfort. The bendable 300° spin boom arm enables
easy adjustment without risk of breakage. Place the microphone 12 mm away from the mouth for optimal positioning.
How to connect
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