Jabra PRO 9450 User manual

www.jabra.com
User Manual
Jabra PRO™ 9450
Jabra PRO™ 9450 Flex
Jabra PRO™ 9450 Duo

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
WELCOME
Congratulations on purchasing your new Jabra PRO 9450. We are sure you will enjoy its wide range of features,
and nd it comfortable to wear and easy to use.
Jabra PRO 9450 base features
• Desk phone and softphone connectivity.
• Headset recharge docking cradle.
• Keypad for easy call handling.
• Visual and audio indicators.
Jabra PRO 9450 headset features
• Up to 150 meters range from headset to base.
• Wideband audio for exceptional sound quality.
• Touch panel volume and mute controls.
• Intuitive headset multi-function button for easy call handling.
• LED and audio indicators.
• Advanced hearing protection with SafeTone™.
• Noise-cancelling microphone.
• Earhook or headband wearing-style (neckband accessory available).
Jabra PRO 9450 Flex headset specic features
• Flexible microphone boom arm.
Jabra PRO 9450 Duo headset specic features
• Headband wearing style with left and right speakers, and exible microphone boom arm.

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
CONTENTS
1. PRODUCT OVERVIEW ...........................................................................5
1.1 Package Contents ..................................................................................................................................5
1.2 Headset.........................................................................................................................................................6
1.3 Headset Attachments..........................................................................................................................8
1.4 Base..............................................................................................................................................................10
1.5 Preparing the Base..............................................................................................................................11
1.6 Optional Accessories.........................................................................................................................11
2. CONNECTING TO A PHONE............................................................. 12
2.1 Connect to Power...............................................................................................................................12
2.2 Dock Headset.........................................................................................................................................12
2.3 Connect to Softphone (PC)...........................................................................................................13
2.4 Select and Connect to a Desk Phone.....................................................................................14
3. CONFIGURING THE JABRA PRO 9450.......................................... 16
3.1 Conguring for Desk Phones.......................................................................................................16
3.2 Conguring for Softphones..........................................................................................................17
3.3 Limited Conguration using the Base....................................................................................17
4. JABRA PC SUITE ................................................................................... 19
4.1 Install Jabra PC Suite..........................................................................................................................19
4.2 PC Call Manager...................................................................................................................................19
5. HEADSET AND BASE FEATURES.................................................... 20
5.1 Headset Multi-function Button...................................................................................................20
5.2 Headset Touch Panel.........................................................................................................................20
5.3 Headset LED Indicator......................................................................................................................21
5.4 Headset Audio Indicators...............................................................................................................22
5.5 Base Keypad............................................................................................................................................23
5.6 Base Keypad Visual Indicators......................................................................................................23
5.7 Base Audio Indicators .......................................................................................................................23
6. BASIC CALL MANAGEMENT............................................................ 24
6.1 Desk Phone: Making Calls, Answering Calls, and Ending Calls ...............................24

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6.2 Softphone: Making Calls, Answering Calls, and Ending Calls ..................................24
6.3 Call Waiting..............................................................................................................................................24
6.4 Call Collision............................................................................................................................................25
7. ADVANCED CALL MANAGEMENT ................................................ 26
7.1 Merging Calls .........................................................................................................................................26
7.2 Conference Call with Multiple Headsets...............................................................................26
7.3 Switching between Desk Phone and Headset.................................................................27
7.4 Last Number Redial (Softphone only)....................................................................................27
7.5 Call Disconnect Prevention (Unsupported Softphones)............................................27
7.6 Recording Desk Phone Calls.........................................................................................................27
8. ADVANCED JABRA PRO FEATURES.............................................. 28
8.1 Safetone™ Hearing Protection.....................................................................................................28
8.2 Wireless Range......................................................................................................................................28
8.3 Wideband Audio..................................................................................................................................28
8.4 Voice Announcements ....................................................................................................................28
8.5 Sound Settings......................................................................................................................................28
8.6 Listening to Music or audio on PC............................................................................................29
8.7 Firmware Updates...............................................................................................................................29
8.8 Theft Protection....................................................................................................................................29
9. FAQS AND TROUBLESHOOTING.................................................... 30
10. TECHNICAL SPECIFICATIONS ......................................................... 32
10.1 Jabra PRO Headset .............................................................................................................................32
10.2 Jabra PRO 9450 and Jabra PRO 9450 Flex headsets......................................................32
10.3 Jabra PRO 9450 Duo headset ......................................................................................................32
10.4 Headset Battery....................................................................................................................................32
10.5 Jabra PRO Base......................................................................................................................................33
10.6 Materials and Allergies.....................................................................................................................34
10.7 Product Disposal..................................................................................................................................34
10.8 Certications and Safety Approvals.........................................................................................34

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
1. PRODUCT OVERVIEW
1.1 PACKAGE CONTENTS
Headband Attachment
Earhook Attachment
(small, medium and large earbuds)
Jabra PRO™ 9450
Headband Attachment
Earhook Attachment
(small, medium and large earbuds)
Jabra PRO™ 9450 Flex
Jabra PRO™ 9450 Duo
Telephone CablePower Adapter USB Cable
Quick Start Guide
Base and Headset Cradle
Warning & Declaration
Booklet
Jabra PRO™ 9450 Base (same base for all headsets)
Microphone Foam
Microphone Foam

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
1.2 HEADSET
Jabra PRO™ 9450
Speaker
Multi-function
Button
Touch Panel
LED Indicator
Microphone
Boom Arm
Mount for
Wearing-style
Attachments
Recharge Contact
Noice-cancelling
Microphone
Jabra PRO™ 9450 Flex
Microphone Foam
Multi-function
Button
Touch Panel
LED Indicator
Flexible Microphone
Boom Arm
Speaker
Mount for
Wearing-style
Attachments
Recharge Contact
Noise-Cancelling
Microphone

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
Jabra PRO™ 9450 Duo
Multi-function Button
Touch Panel
LED Indicator
Flexible Microphone
Boom Arm
Speaker
Recharge Contact
Noise-cancelling
Microphone
Microphone Foam

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
1.3 HEADSET ATTACHMENTS
The Jabra PRO 9450 and Jabra PRO 9450 Flex headsets can be worn in the headband, earhook or neckband
wearing-styles. The headband and earhook attachments are included in the box. The neckband attachment can
be purchased separately.
Wearing-styles can be worn on the left or right ear. Regardless of wearing style, ensure the microphone is
positioned close to the mouth to maximise noise-cancelling.
Headband Neckband Earhook
Attaching the headband
1. Align the headset and the headband wearing-style attachment, as illustrated, and press rmly together until
they click into place (snap-to-click).
2. Rotate the microphone boom arm for left or right ear use.
3. Adjust the length of the headband to t snugly against the head.
CLICK
Attaching the earhook
1. Assemble the earhook wearing-style attachment for left or right ear use. If necessary, remove the earbud and
replace with another size for best t.
2. Align the headset and the earhook wearing-style attachment, as illustrated, and press rmly together until
they click into place (snap-to-click).
3. Shape the earhook to t snugly around the ear.

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
CLICK
Attaching the neckband (optional accessory)
1. Decide on left or right ear use, and assemble the neckband attachment, as illustrated.
2. Align the headset and the neckband wearing-style attachment, and press rmly together until they click into
place (snap-to-click).
R
L
CLICK

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
1.4 BASE
Headset Cradle
Keypad
Microphone Volume Control
Clear Dial Tone Switch
Front Panel
Speaker
Telephone Port
Handset Port
AUX Port USB Port
Power Adapter Port
Busy-light
Indicator Port

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
1.5 PREPARING THE BASE
1. Remove the protective foil from the cradle and the keypad.
2. (optional) Rotate the cradle for left- or right-handed docking, as illustrated.
1.6 OPTIONAL ACCESSORIES
The following Jabra PRO accessories are available separately.
Neckband Attachment
Jabra PRO 9450 and
Jabra PRO 9450 Flex
Replacement Earhook, with Earbuds
Jabra PRO 9450 and
Jabra PRO 9450 Flex
Replacement Ear Cushions
Jabra PRO 9450 and
Jabra PRO 9450 Flex
Replacement Headband Attachment
Jabra PRO 9450 and
Jabra PRO 9450 Flex
Jabra GN1000 Jabra LINK
(adapter may vary from illustration)

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
2. CONNECTING TO A PHONE
The easiest way to connect and congure the Jabra PRO 9450 is to download and use the Interactive Setup
Wizard from jabra.com/setup. Chapters 2 and 3 of this manual are only needed if the Interactive Setup Wizard is
not used.
2.1 CONNECT TO POWER
Connect the power adapter to the base
1. Plug the supplied power adapter into the port marked on the base.
2. Connect the power adapter to the mains power socket.
2.2 DOCK HEADSET
Dock the headset, as illustrated. When the headset is docked correctly the headset battery will begin charging, if
needed. Keep the headset docked while connecting the Jabra PRO 9450, or when not in use.
Note: Headset pictured may vary from actual product.

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
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2.3 CONNECT TO SOFTPHONE PC
Connect a PC to the base
1. Plug the supplied USB cable into the port marked on the base.
2. Connect the USB cable to any free USB port on the PC.

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Jabra PrO 9450
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Jabra PrO 9450
2.4 SELECT AND CONNECT TO A DESK PHONE
Select which desk phone you are connecting to from the following four options:
OPTION 1
Desk Phone with Headset
Port
This type of desk phone has a
dedicated headset port (usually
at the back of the phone). These
phones typically have a button
on the front panel for switching
between handset and headset.
1. Plug the supplied telephone
cable into the port marked
on the base.
2. Connect the telephone
cable to the headset port
on the desk phone.
OPTION 2
Desk Phone with Jabra LINK
A Jabra LINK adapter enables an
incoming call to be answered
or ended by the headset multi-
function button.
Contact your local Jabra dealer
to purchase a Jabra LINK
adapter for your specic desk
phone.
1. Connect the Jabra LINK
adapter as shown in adapter
documentation supplied
with the Jabra LINK. On
some phones the telephone
cable will also need to be
connected.
2. Call your connected desk
phone using another phone
to enable the Jabra LINK
adapter. Wait 10 seconds
before answering the
phone.
Refer to Jabra LINK
documentation
OPTION 3
Desk Phone with Jabra
GN1000 remote Handset
Lifter
The Jabra GN1000 remote
handset lifter manually lifts
the desk phone handset to
make or answer a call. For
mounting instructions refer
to documentation supplied
with the Jabra GN1000.
1. On the desk phone,
unplug the handset cable
from the phone body.
2. Connect the handset cable
to the port marked on
the base.
3. Plug the supplied tele-
phone cable into the port
marked on the base.
4. Connect the telephone
cable into the handset
port on the desk phone.
5. Connect the Jabra GN1000
cable into the port marked
on the base.
OPTION 4
Desk Phone without
Headset Port
This desk phone does not
have a dedicated headset
port.
1. On the desk phone,
unplug the handset cable
from the phone body.
2. Connect the handset cable
to the port marked on
the base.
3. Plug the supplied tele-
phone cable into the port
marked on the base.
4. Connect the telephone
cable into the handset
port on the desk phone.
or
or
or
or

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
3. CONFIGURING THE JABRA PRO 9450
3.1 CONFIGURING FOR DESK PHONES
Before rst-time use of the Jabra PRO 9450 with a desk phone, a clear dial tone and microphone volume must be
determined for optimal sound quality. Both features are manually adjusted on the base.
Set a clear dial tone
1. Remove the front panel of the Jabra PRO 9450 base, as illustrated.
2. Put on the headset. The desk phone icon will change to . If the icon does not change, tap the desk phone
button on the base keypad.
3. Lift the desk phone handset and set aside, or press the headset button on the desk phone.
4. Rotate the clear dial tone switch from A to G, as illustrated, and listen in the headset for a clear dial tone.
5. Determine the best switch position. The dial tone should be strong, clear and undistorted.
6. Return the desk phone handset to the receiver, or press the headset button on the desk phone.
7. When nished, return the front panel to the base.
Changes made to the clear dial tone only apply to desk phones.
Set the microphone volume
1. Ensure the headset is docked, and then press and hold the desk phone button on the base keypad until the
desk phone icon changes to .
2. Remove the front panel of the Jabra PRO 9450 base, as illustrated.
3. Put on the headset. The desk phone icon will change to . If the icon does not change, tap the desk phone
button on the base keypad.
4. Get a dial tone by pressing the headset button on the desk phone, or by lifting the desk phone handset.
5. Make a test call. Dial a friend or colleagues phone number using the desk phone.
6. If your speaking volume is too quiet or too loud, adjust the microphone volume on the base, as illustrated.
Ensure the listener does not adjust their own volume.
7. When nished, end the call and return the front panel of the Jabra PRO 9450.
Changes made to the microphone volume switch only apply to desk phones.

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
3.2 CONFIGURING FOR SOFTPHONES
1. Download and Install Jabra PC Suite from jabra.com/setup. Refer to the Jabra PC Suite section of this manual
for further information.
2. Open softphone software (e.g. Microsoft Lync) and set the Jabra PRO 9450 as speaker and microphone in the
audio conguration. Refer to specic softphone documentation for assistance in setting audio congurations.
For the latest list of supported softphones, please visit the Jabra website at www.jabra.com/setup.
3.3 LIMITED CONFIGURATION USING THE BASE
It is highly recommended to use the Jabra Control Center for all conguration changes. However, there are six
settings that can be congured using the base.
• Remote call control mode.
• IntelliTone level.
• Maximum DECT wireless range.
• Desk phone audio.
• Softphone audio.
• Softphone type.
Change settings using the base
1. Ensure there are no active calls.
2. Remove the front panel of the Jabra PRO 9450 base.
3. Center-press the microphone volume switch on the base to enter setup mode. The mute indicator will blink
slowly to indicate setup mode.
4. Tap the desk phone button on the keypad to cycle through the settings. The rst setting is Remote call control
mode. The current setting is indicated by the desk phone icon.
5. Tap the softphone button on the keypad to cycle through the values for each setting. The current value is
indicated by the softphone icon.
6. When nished, center-press the microphone volume switch to save settings and exit setup mode. The base
will restart.

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
Icon Setting Icon Value
Remote call control mode
Auto Detect (default)
GN1000/RHL/None
Jabra IQ EHS
Cisco
DHSG
MSH
Siemens optiPoint
IntelliTone level
Level 0 (default)
Level 1
Level 2
Level 3
Level 4
Maximum DECT wireless range
Normal (default)
Low
Very low
Desk phone audio
Narrowband (default)
Wideband
Softphone audio
Narrowband
Wideband (default)
Softphone type
Microsoft (default)
Cisco, Avaya, Siemens, IBM, Aastra, Skype
Other
None (PC Audio)

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
4. JABRA PC SUITE
Jabra PC Suite is a collection of software designed to support the Jabra PRO 9450. For optimal functionality and
management of the Jabra PRO 9450, it is highly recommended to install Jabra PC Suite.
Jabra PC Suite consists of:
PC Call Manager
Enables call management via the PC, and indicates status of the Jabra PRO 9450.
Jabra Control Center
Settings management and monitoring of the Jabra PRO 9450.
Jabra Device Service
Manages the interaction between the Jabra PRO 9450 and Jabra Control Center, PC Call Manager, and softphone
drivers.
Jabra Firmware Updater
Updates Jabra PRO 9450 rmware.
Online Help
Jabra PC Suite and Call Manager help section.
Jabra PC Suite additionally includes drivers for various softphones. For a list of supported softphones, visit
www.jabra.com/pcsuite.
4.1 INSTALL JABRA PC SUITE
To install Jabra PC Suite, download the latest version from ww.jabra.com/setup, and run the installer.
4.2 PC CALL MANAGER
PC Call Manager is PC software that replicates some of the touchscreen call handling functionality on the PC,
allowing the user to make calls, answer calls, merge calls etc using their PC. PC Call Manager is installed as part of
Jabra PC Suite.
Status bar
Activity window
Call control bar

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
5. HEADSET AND BASE FEATURES
5.1 HEADSET MULTIFUNCTION BUTTON
The multi-function button is located on the top of the headset, and manages calls on the target phone. You can
answer calls, end calls, switch between held calls, and more, using a combination of taps, double-taps or presses.
Multi-function button
Note: Headset pictured may vary from actual product.
List of headset multi-function button functions
Function Tap Double-tap Press
(hold 1-2 seconds)
Answer incoming call 
End current call 
Put current call on hold, and accept incoming call 
Open phone line on target phone 
Reject incoming call 
Call last number dialed
(mobile phones and supported softphones only) 
Switch between target phone 
Power headset on 
Power headset o (5 secs)
5.2 HEADSET TOUCH PANEL
The touch panel is a touch-sensitive panel located on the microphone arm of the headset. The touch panel con-
trols the headset speaker volume and microphone mute/un-mute. Changes made to the speaker volume apply
independently to desk phone or softphone.
Touch -panel
Note: Headset pictured may vary from actual product.

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JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and
JABRA PRO™ 9450 DUO
Increase speaker volume Decrease speaker volume Mute/un-mute microphone
Slide nger up the touch panel
(away from mouth)
Slide nger down the touch panel
(toward the mouth) Double-tap
5.3 HEADSET LED INDICATOR
The multi-colored LED indicator is located on the arm of the headset, and indicates headset status.
Led indicator
Note: Headset pictured may vary from actual product.
Headset state LED when battery is full
(click to play)
LED when battery is low
(click to play)
Idle
Not connected
Out of range
Call active
Ringing
Power on
Power o
Pairing
Pairing succeeded
Charging