Jabra Jabra BH970 User manual

BH970 Wireless Mono DECT Headset
User’s Guide
Guide de l’utilisateur
Logitech for Business
Logitech pour les professionnels
USER MANUAL

English..................................................................................................................3
Français ............................................................................................................. 31

BH970 Wireless Mono DECT Headset User’s Guide 3
Contents
1. Product Overview ...................................................................................6
1.1 Welcome......................................................................................................................................................6
1.2 Headset Parts ............................................................................................................................................6
1.3 Headset Attachments..........................................................................................................................6
1.4 BH970 Base.................................................................................................................................................8
1.5 Preparing the Base.................................................................................................................................9
1.6 Optional Accessories from Jabra®................................................................................................9
2. Connecting............................................................................................. 10
2.1 Connect to AC Power .......................................................................................................................10
2.2 Dock the Headset................................................................................................................................10
2.3 Connect to PC .......................................................................................................................................10
2.4 Connect to a Desk Phone ..............................................................................................................11
2.5 Connect to a Busy-light Indicator .............................................................................................12
3. Configuring ............................................................................................ 12
3.1 Conguring for Desk Phones.......................................................................................................12
3.2 Conguring for Communication Software .........................................................................13
3.3 Limited Conguration Using the BH970 Base...................................................................13
4. Jabra PC Suite........................................................................................ 15
4.1 Install the Jabra PC Suite.................................................................................................................15
4.2 Firmware Updates...............................................................................................................................15
4.3 Mass Deployment...............................................................................................................................15

BH970 Wireless Mono DECT Headset User’s Guide 4
5. BH970 Headset Features ................................................................... 15
5.1 Headset Multifunction Button ....................................................................................................16
5.2 Headset Touch Panel.........................................................................................................................16
5.3 Headset LED Indicator......................................................................................................................16
5.4 Headset Audio Indicators...............................................................................................................16
5.5 Base Keypad............................................................................................................................................17
5.6 Base Keypad Visual Indicators......................................................................................................17
5.7 Base Audio Indicators .......................................................................................................................17
6. Basic Call Management...................................................................... 18
6.1 Desk Phone: Making, Answering, and Ending Calls.......................................................18
6.2 Communication Software: Making, Answering, and Ending Calls.......................18
6.3 Switching Between Desk Phone and Headset..................................................................18
6.4 Last Number Redial (Communication Software Only).................................................18
7. Advanced Call Management ........................................................... 19
7.1 Call Waiting..............................................................................................................................................19
7.2 Call Collision............................................................................................................................................19
7.3 Merging Calls .........................................................................................................................................19
7.4 Conference Call with Multiple Headsets...............................................................................20
7.5 Automatic Disconnect Prevention
(Unsupported Communication Software)...........................................................................20
7.6 Recording Desk Phone Calls.........................................................................................................20

BH970 Wireless Mono DECT Headset User’s Guide 5
8. Advanced BH970 Headset Features.............................................. 20
8.1 Safetone™ Hearing Protection.....................................................................................................20
8.2 Wireless Range......................................................................................................................................21
8.3 Headset Density Limits ....................................................................................................................21
8.4 Wideband Audio..................................................................................................................................21
8.5 Voice or Musical Tone .......................................................................................................................21
8.6 Sound Settings......................................................................................................................................21
8.7 Automatic Communication Software Audio Detection .............................................21
8.8 Listening to Music...............................................................................................................................22
8.9 Theft Protection....................................................................................................................................22
9. Support.................................................................................................... 22
9.1 FAQs and Troubleshooting............................................................................................................22
10. Technical Specifications..................................................................... 24
10.1 BH970 Headset .....................................................................................................................................24
10.2 Headset Battery....................................................................................................................................25
10.3 Headset LED Indicator......................................................................................................................25
10.4 Headset Audio Indicators...............................................................................................................26
10.5 Materials and Allergies.....................................................................................................................27
10.6 Jabra PRO Base......................................................................................................................................27
10.7 Product Disposal..................................................................................................................................27
10.8 Certications and Safety Approvals.........................................................................................28
11. GlOSSARY................................................................................................ 29

BH970 Wireless Mono DECT Headset User’s Guide 6
1. Product Overview
1.1 Welcome
Congratulations on purchasing the BH970 Headset. We hope you will enjoy its wide
range of features, and nd it comfortable to wear and easy to use.
BH970 Headset Features
* Up to a 492-foot (150-meter) range from headset to base
* Wideband audio for excellent sound quality
* Touch panel volume and mute controls
* Intuitive headset multifunction button for easy call handling
* LED and audio indicators
* Advanced hearing protection with SafeTone™
* Noise-cancelling microphone
* Earhook or headband wearing style (neckband accessory available from Jabra®
atwww.jabra.com)
BH970 Base Features
* Desk phone and communication software connectivity
* Headset recharge docking cradle
* Keypad for easy call handling
* Visual and audio indicators
1.2 Headset Parts
1.3 Headset Attachments
You can wear the BH970 Headset in the headband, earhook, or neckband wearing-styles. The headband and earhook attachments
areincluded with the BH970 Headset. The neckband attachment can be purchased separately from Jabra at www.jabra.com.
Wearing-styles can be worn on the left or right ear. Regardless of wearing style, ensure the microphone is positioned close to the mouth
to maximise noise-cancelling.

BH970 Wireless Mono DECT Headset User’s Guide 7
Attaching the Headband
1. Align the headset and the headband wearing-style attachment, as illustrated, and press rmly together until they click
intoplace(snap-to-click).
2. Rotate the microphone boom arm for left or right ear use.
3. Adjust the length of the headband to t snugly against the head.
Attaching the Earhook
1. Assemble the earhook wearing-style attachment for left or right ear use. If necessary, remove the earbud and replace with another
size for best t.
2. Align the headset and the earhook wearing-style attachment, as illustrated, and press rmly together until they click into place
(snap-to-click).
3. Shape the earhook to t snugly around the ear.
Attaching the Neckband (optional accessory from Jabra at www.jabra.com)
1. Decide on left or right ear use, and assemble the neckband attachment, as illustrated.
2. Align the headset and the neckband wearing-style attachment, and press rmly together until they click into place (snap-to-click).
R L

BH970 Wireless Mono DECT Headset User’s Guide 8
1.4 BH970 Base
Headset recharge contact
Headset cradle
Keypad
Microphone volume control
Clear dial tone switch
Front panel
Security slot
Speaker
Telephone port
Handset port
AUX port USB port
Power adapter port
Busy-light
indicator port

BH970 Wireless Mono DECT Headset User’s Guide 9
1.5 Preparing the Base
1. Remove the protective foil from the cradle and the keypad.
2. Rotate the cradle for left- or right-handed docking, as illustrated.
1.6 Optional Accessories from Jabra®
The following Jabra PRO accessories are available separately at www.jabra.com.
Neckband Attachment
Replacement Earhook, with Earbuds Replacement Ear Cushions
Replacement Headband Attachment
Jabra GN1000 Electronic Hookswitch Adapter

BH970 Wireless Mono DECT Headset User’s Guide 10
2. Connecting
Launch the Interactive Setup Wizard Available from www.logitech.com/support/BH970
for Animated Setup Instructions
The easiest way to connect and congure the BH970 Headset is to use the Interactive Setup Wizard available from www.logitech.com/
support/BH970. Refer to the Important Information Guide for important safety instructions prior to installing and using
theBH970Headset.
2.1 Connect to AC Power
Connect the Power Adapter to the Base
1. Plug the power adapter into the port marked on the base.
2. Connect the power adapter to an AC outlet.
2.2 Dock the Headset
Dock the headset, as illustrated. When the headset is docked correctly the headset battery will begin charging, if needed.
Keeptheheadset docked while connecting the BH970 Headset, or when not in use.
2.3 Connect to PC
Connect a PC to the Base
You can connect the BH970 Headset solution to both a PC and a desk telephone.
1. Plug the supplied USB cable into the port marked on the base.
2. Connect the USB cable to any free USB port on the PC.