Jackson Grills JG3 User manual

OUTDOOR GAS BARBEQUE
OWNER’S MANUAL
This manual is for use with Jackson Grills 3 & 4 Burner Models
M
MO
OD DE EL LS S J
JG G3 3
A AN ND D J
JG G4 4
Warning: Please read and understand the contents of this manual fully before operating.
Failure to do so may result in fire or explosion. Homeowners should retain these
instructions.
C
CO
ON NT TE EN NT TS S
A Message to our Customers.................. 2
Safety .................................................... 3
Installation ............................................ 3
Clearances ............................................. 4
LP Gas Cylinder...................................... 4
Specifications ........................................ 4
OPD Equipped Cylinder .......................... 6
Hose and Regulator ............................... 6
Leak Testing .......................................... 8
Gas Conversion ...................................... 8
Maintenance .......................................... 9
Lighting Instructions ........................... 11
Trouble Shooting ................................. 12
Warranty ............................................. 13
Proudly Manufactured By:
Jackson Grills Inc.
G2-4970 Polkey Rd. Phone: [phone]
Duncan, B.C. V9L 6W3 Fax: [phone]
Email: [email protected]

2
A special message to our customers
Thank you for choosing the Jackson Grill for your new gas grill. This appliance is designed
with quality components and we are confident that it will provide you with years of excellent
operation. Please take the time to read the whole manual and familiarize yourself with all of
the features of the Jackson Grill. This manual also contains important safety information
and operation instructions. Ensure that this manual remains handy to the barbeque for
quick reference. If you need to obtain replacement parts for your Jackson Grill, contact
your local dealer.
NOTE: It is normal for stainless steel surfaces to discolor due to high heat given
off from the barbeque burners.
Please take the time to fill out and return the Ownership and Registration Card below. It
can be mailed to:
Jackson Grills Inc.
G2-4970 Polkey Road, Duncan, B.C. V9L 6W3
or fax: [phone]
Please complete and return within 10 days. Thank you.
Mr. Mrs. Ms. Miss
First Name: Initial: Last Name:
Street: Apt. #:
City: State/Province: Zip/Postal:
Phone: Email:
Date of Purchase: Dealer:
Model: Serial #:
Comments:
Thank you for taking the time to fill out this Ownership and Registration Card.

SAFETY
Your new Jackson Grill barbeque is a safe,
convenient appliance when used and
maintained properly. As with all gas-fired
appliances, certain safety precautions
must be observed. Failure to follow
these precautions may result in
damage or injury. If you have any
questions or concerns regarding the
assembly or operation of this appliance,
you should contact your dealer, gas
appliance technician or your gas company.
NEVER OPERATE THIS BBQ WITHOUT
THE PULL OUT MAIN DRIP TRAY IN
PLACE.
FOR YOUR SAFETY
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. Open lid.
4. If odor continues, immediately call
your supplier or fire department.
DO NOT store or use gasoline or any
other flammable liquid in the vicinity
of this or any other appliance.
An LP Cylinder not connected for use
shall not be stored in the vicinity of
this or any other appliance.
CAUTION
1. For outdoor use only.
2. If stored indoors, detach and leave
cylinder outdoors.
3. This appliance must not be operated
unattended.
4. Special care must be taken to keep
small children away from heated
surfaces.
ELECTRICAL CAUTION
1. If any accessory is used on this
appliance with an external electrical
power source, the accessory (when
installed) must be electrically
grounded in accordance with local
codes. In the absence of local codes,
the following standards apply:
(Canada) CSA C22.1 Canadian
Electrical Code, and (USA) ANSI/NFPA
No. 70 – Latest Edition.
2. Do not cut or remove the grounding
prong from the plug.
3. Keep the electrical supply cord and
fuel supply hose away from any heater
surface.
INSTALLATION
In Canada, this appliance must be
installed in accordance with the local code
and relevant CGA standards:
CAN/CGA-B149.1 LP Gas/Propane
Installation Code and latest codes
where applicable.
In the USA, this appliance must be
installed in accordance with the local
code and relevant national code: ANSI
Z223.1 – Latest Edition National Fuel
Gas Code.

4
CLEARANCES
1. The appliance must have a minimum
horizontal clearance from sides and
back of unit to adjacent vertical
combustible construction below and
extending above the top of the unit 36
inches from sides and 36 inches from
back of unit.
2. Do not locate this appliance under any
overhead unprotected combustible
construction.
3. This appliance is for outdoor use
only. Do not operate in garage,
shed, balcony or other such enclosed
areas.
4. Do not restrict or obstruct the flow of
combustible and ventilation air to the
appliance.
5. Keep the area surrounding the
appliance free of combustible
materials, gasoline and all flammable
liquids and vapours.
6. This appliance is not intended to be
installed in or on recreational vehicles
and/or boats.
LP GAS CYLINDER PLACEMENT
Cylinders must be installed according to
assembly instructions. Install the gas
cylinder into the tank hole inside of the
Jackson Pedestal.
LP GAS CYLINDER
QCC-1 Quick Closing Coupling
Your grill is designed to be used with an
LP gas cylinder equipped with the new
QCC-1 Quick Closing Coupling system.
The QCC-1 system incorporates new
safety features required by the Canadian
Standards Steering Committee and the
American National Standards Institute
(ANSI).
Gas will not flow until a positive
connection has been made.
A thermal element will shut off flow of
gas between 240 degrees and 300
degrees F. When activated, a flow-
limiting device will limit the flow of gas
to 10 cubic feet per hour.
The LP Gas Cylinder is not included
with the Gas Grill. Be sure to purchase
one with the QCC valve. This valve is
recognized by the external threads on the
inlet port of the valve. QCC equipped
cylinders are available from your gas grill
dealer. Any attempt to connect the
regulator, by use of adapters or any
other means, to any other valve could
result in damage or fire, and may
negate the important safety features
designed into the QCC-1 system.
SPECIFICATIONS
1. All LP gas cylinders used with this
appliance must be constructed and
marked with the specifications for LP
cylinders in accordance with the
Canadian Transport Commission (CTC)

5
or the US Department of Transport
(DOT) for use in the USA.
2. The LP gas cylinder used for this
appliance must not have a capacity
larger than 20 lb. (9 kg):
approximately 18” (46cm) high & 12”
(30cm) diameter.
3. All LP gas cylinders used with this
appliance should be inspected at every
filling and re-qualified by a licensed
service outlet at the expiry date (10
years) in accordance with DOT (USA)
and CTC (Canada) codes for LP gas
cylinders.
4. All LP gas cylinders used with the
appliance must be provided with a
shut off valve terminating in a cylinder
valve outlet No. 510, specified in the
Standard for Compressed Gas Cylinder
Valve Outlet and Inlet Connections
(USA) ANSI / CGA-V-11977 (Canada)
CSA B96.
The cylinder supply system must be
arranged for vapor withdrawal. The
cylinder must also include a collar to
protect the cylinder valve. As well, the
cylinder valve must include a safety relief
device having direct communication with
the vapor space of the cylinder.
HANDLING
1. Government regulations prohibit
shipping full LP gas cylinders. You
must take your new cylinder to an LP
gas dealer for filling.
2. A filled LP gas cylinder is under very
high pressure. Always handle with
care and transport in the upright
position. Protect the valve from
accidental damage.
3. Do not tip the LP gas cylinder while
connecting it to the regulator. Fasten
the cylinder securely during transport,
use and storage.
4. If the cylinder is tipped after it is
connected to the regulator, shut off
the gas, disconnect the regulator and
have it checked before using it again.
STORAGE
1. Store the LP gas cylinders outdoors in
a well-ventilated area.
2. Do not store the LP gas cylinders in
direct sunlight or near a source of heat
or combustion.
3. If you intend to store your grill
indoors, disconnect and remove the LP
gas cylinder first. Disconnected
cylinders must have plugs installed
and must not be stored in a building,
garage or any other enclosed area.
4. Keep out of reach of small children.
5. When the LP gas cylinder is connected
to the gas grill, the LP gas cylinder
must be stored outside in a well-
ventilated area.
6. Keep the ventilation openings for the
LP cylinder enclosure free and clear of
debris.

6
OPERATION
1. Never connect your gas grill to an LP
cylinder without the regulator
provided, and never to an
unregulated gas supply. The gas
regulator supplied with the appliance
must be used.
2. Always leak test the LP gas cylinder
to regulator connection when
connecting the LP gas cylinder to the
appliance. See “leak testing”.
3. Do not operate the appliance if the
smell of LP gas is present. Extinguish
all flame and determine the source of
LP gas before proceeding. Do not
ignite the appliance until the LP gas
leak has been found and sealed.
4. Always shut off the LP gas cylinder
valve when the appliance is not in use.
OPD EQUIPPED CYLINDER
Effective January 1, 1998, the standard
for outdoor gas appliances, ANSI
Z21.58/CAN CGA-1.6, requires that
appliances are to be used with cylinders
equipped with an Overfill Prevention
Device (OPD).
The OPD is designed to reduce the
potential for the overfilling of propane
cylinders, thus reducing the possibility of
relief valve discharges of raw propane.
The new OPD causes a slower purge /
fill operation. Some consumers have
been advised by filling stations that these
cylinders are “defective”. This is not a
defect. Some propane filling stations
may not be aware of this new device and
its effects on the purge / fill operation.
IDENTIFICATION
To identify these cylinders, the new OPD
handwheel has been standardized to the
shape shown.
HOSE AND REGULATOR
1. The QCC coupling contains a magnetic
Flow Limiting Device which will limit
the flow of gas should there be a leak
between the regulator and the
appliance valve. This device will
activate if the cylinder valve is opened
while the appliance valves are open.
Be sure the appliance valves are
off before the cylinder valve is
opened to prevent accidental
activation.
2. The QCC coupling incorporates a heat
sensitive hand wheel that will cause
the back check module in the QCC
cylinder valve to close when exposed
to temperatures between 240 degrees
and 300 degrees F. Should this occur,
do not attempt to reconnect the nut.
Remove the hose / regulator assembly
and replace with a new one.
3. The pressure regulator is set at 11”
(water column) and is for use with LP

7
gas only. The hose and hose couplings
comply with CGA Standard CAN 1.83.
No modifications or substitutions
should be attempted.
4. Protect the hose from dripping grease
and do not allow the hose to touch
any hot surface, including the base
of the grill.
5. Inspect the seal in the QCC cylinder
valve when replacing the LP gas
cylinder or once per year, which ever
is more frequent. Replace the seal if
there is any indication of cracks,
creases or abrasions.
6. Inspect the hose before each use of
the appliance. If the hose is cracked,
cut, damaged or abraded in any way,
the appliance must not be operated.
7. For repair or replacement of hose /
regulator assembly, contact your
dealer or approved service center.
CONNECTION
1. Be sure the cylinder valve and
appliance valves are “off”.
2. Place full LP gas cylinder on tank ring
bracket.
3. Center the nipple in the cylinder valve
and hold in place. Using the other
hand, turn the hand wheel clockwise
until there is a positive stop. Do not
use tools. Hand tighten only.
When making the connection, hold
the regulator in a straight line with
the cylinder valve, so as not to
cross thread the connection.
4. Leak test the connection. See “leak
test”.
5. Refer to lighting instructions. To avoid
activating the Flow Limiting Device
when lighting, open the cylinder valve
slowly with the appliance valves off. If
the Flow Limiting Device is accidentally
activated, turn off cylinder valve and
appliance valves, wait 10 seconds to
allow the device to reset, open
cylinder valve slowly, then open the
appliance valve.
IMPORTANT SAFETY INFORMATION
THE PRESSURE REGULATOR AND HOSE
ASSEMBLY SUPPLIED WITH THIS
OUTDOOR COOKING APPLIANCE MUST BE
USED. REPLACEMENT PRESSURE
REGULATORS AND HOSE ASSEMBLIES
MUST BE THOSE SPECIFIED BY THE
OUTDOOR COOKING GAS
MANUFACTURER.
1. Do not store a spare LP-gas cylinder
under or near this appliance.
2. Never fill the cylinder beyond 80% full.
IF THE INFORMATION IN “A” AND “B”
IS NOT FOLLOWED EXACTLY, A FIRE
CAUSING DEATH OR SERIOUS INJURY
MAY OCCUR.

8
LEAK TEST
1. DO NOT USE OR PERMIT SOURCES
OF IGNITION IN THE AREA WHILE
DOING THE LEAK TEST. THIS
INCLUDES SMOKING.
2. Leak testing should be done once per
year or whenever the LP gas cylinder
or any other gas system part is
replaced, whichever is more frequent.
3. The leak testing solution should be half
liquid detergent and half water.
4. Apply the solution to the LP gas
delivery system at points shown in the
illustration.
5. Bubbles in the soap solution indicate
that a leak is present.
6. The leak(s) must be stopped by
tightening the loose joints, if possible,
or by replacing the faulty parts(s) with
the part(s) recommended by the
appliance manufacturer.
THE APPLIANCE IS NOT TO BE USED
UNTIL ANY LEAK IS CORRRECTED.
7. A gas appliance repairman or LP gas
dealer should be called if attempts to
stop the leak(s) are unsuccessful and,
in such case, the LP gas supply must
be shut off at the cylinder valve or the
cylinder must be removed from the
appliance until the leak(s) is corrected.
NATURAL GAS INSTALLATIONS
The outdoor cooking gas appliance and its’
individual shut off valve must be
disconnected from the gas supply piping
system during any pressure testing of that
system at test pressures in excess of ½
psi (3.5 kPa).
The outdoor cooking gas appliance must
be isolated from the gas supply by closing
its’ individual manual shut off valve during
any pressure testing of the gas supply
piping system at test pressures equal to
or less than ½ psi (3.5 kPa).
CONVERSION
PROPANE (LP) TO NATURAL GAS
All gas conversion should be
performed by a qualified gas fitter.
This appliance should only be
converted with conversion kit CON-4
GAS VALVES AND ORIFICES
1. Remove gas control knobs by pulling
the knobs straight off.
2. Remove the control cover by
unscrewing the two screws located on
each end of the front control area.
3. Lift off the cover and set carefully to
one side. Be careful not to disconnect
or cut electrode wires.
4. Remove the manifold bracket screws
located on the under side of the
control panel area.
5. Lift the manifold slightly out of position
by pulling it away from the burners.

9
This will allow the orifices to disengage
from the burner venturi.
6. Unscrew each gas valve and re-install
new natural gas valves and orifices.
Use teflon tape or pipe dope when
installing valves and orifices.
GAS LINE
Remove the 3/8” flare fitting that attaches
the propane hose from the fitting block
inside of the pedestal and replace with an
approved 10’ neopream hose.
Make sure when the new gas valves are
installed that they have a bright silver
face near the stem of the gas valve. This
identifies them as Natural Gas valves.
REMEMBER TO LEAK CHECK ALL
FITTINGS. AFTER ALL OF THE
CONVERSION IS COMPLETED, LEAK
CHECK ALL FITTINGS AND TEST FIRE
ALL BURNERS TO ENSURE PROPER,
SAFE OPERATION.
MAINTENANCE
Burner Inspection
We recommend that the gas burners be
inspected and cleaned once a year.
Burner Removal for Cleaning
1. Ensure the gas supply is off and grill is
cool.
2. Remove cooking grates and flame
tamers.
3. Remove burner mounting screw
located at the very back of burner near
the rear of the firebox.
4. Remove burners by lifting up and out
of firebox on an angle. Repeat for all
burners.
5. Clean the outside of the burners with a
wire brush and make sure all gas ports
are clear. Use a straight coat hanger
to clear any obstructions.
6. Use a flashlight to look into the venturi
end of the burner to check for
blockages. If necessary, use a straight
coat hanger to clear any obstructions.
7. Inspect and clean the venturi end of
the burner by removing the venturi set
screw on the end of the burner and
removing the venturi shutter. Once
removed, make sure the burner is
thoroughly cleaned and the venturi
shutter is re-installed with an opening
of 1/8” for Natural Gas and ¼” for
Propane.
8. Re-install and secure burner.
9. Re-mount flame tamers and cooking
grids.
10. Light each burner to ensure they are
operating correctly.
Note: When installing burners, it is very
important to center the burner over the
gas orifice. You should look under the
main control panel with a flashlight once
installed to make sure they are in the
proper position. Failure to clean and
install burners correctly could result in fire
or explosion.
HELPFUL HINTS FOR CLEANING THE
COOKING GRILLS
Do not clean the cooking surface once the
grill has cooled down. Allow cooking
residues to remain on the surface until the
next time you grill, then do a pre-burn for
10 minutes prior to grilling. Remove

10
charred remains with a wire brush or
scraper.
When used for the first time, the grill will
emit a slight odor. This is a normal and
temporary condition caused by the burn-in
of internal paints and lubricants used in
the manufacturing process and should not
occur again. Simply run the main burners
on high for approximately ½ hour with the
lid open.
MAIN BURNER LIGHTING
Light each burner by turning the control
valve to the high / light position and firmly
depress the ignition control button. You
should hear the “clicking” sound of the
ignitor and the burner should light within
a few seconds. Light the left-hand burner
first, then complete the same steps for
lighting the other burners.
1. Always open the lid when lighting the
burners.
2. Turn the left burner to high / light.
Press and hold ignitor button until the
burner lights.
3. If the burner does not immediately
light, turn the valve to OFF. Wait 5
minutes then repeat lighting
procedures.
4. Repeat these steps for lighting each
burner.
Manual Burner Lighting
Main Burner
See your local dealer for service if your
grill ignitor is not functioning.
1. Remove the cooking grates and the
flame tamers that are over each
burner.
2. Turn the burner you are lighting to
high / light and place a long match
near the side gas ports of the burner.
3. If the burner does not immediately
light, turn the valve to OFF.
Wait 5 minutes then repeat lighting
procedures.
REAR BURNER LIGHTING
(If equipped)
1. Light the rear burner by placing a long
match next to the gas ports on the
rear burner then turn on the right
hand “rear” control knob to high.
2. If the burner does not immediately
light, turn valve to OFF. Wait 5
minutes then repeat lighting
procedures.
MAIN BURNER USE
When searing foods, preheating is
recommended by operating all main burners
in the high position with the lid closed for
approximately 10 minutes. Cooking with
the lid closed will ensure a more even
temperature that will reduce cooking time
and cook more evenly. Food that has a
cooking time longer than 30 minutes, such
as roasts, may be cooked indirectly (with
the burner lit opposite the food placement).
When cooking very lean meats, such as
chicken breasts or lean pork, the grids can
be oiled before cooking to prevent sticking.
Cooking meat with a high degree of fat
content may create flare-ups. Either trim
some fat or reduce temperatures to prevent
this. Should a flare up occur, move the
food away from the flames, reduce heat and
leave the lid open.

11
LIGHTING INSTRUCTIONS
OPEN LID
┌Ensuring all burner controls
are in the off position, slowly
turn on the gas supply valve. ┐
MAIN BURNER
LIGHTING
REAR BURNER
LIGHTING
Turn any main burner control
to high position.
Remove warming rack.
Depress Igniter button and
hold or light with a match.
Turn rear burner control to
high positionand light with a
match.
If ignition is not immediate,
turn burner control off. Wait
5 minutes.
If ignition is not immediate,
turn burner control off. Wait
5 minutes.
└
With left burner operating on
high, turn the center and / or
right burner to high. ┘

12
TROUBLE SHOOTING
PROBLEM POSSIBLE CAUSES SOLUTION
Low heat or low flame when
valve turned to high.
For propane – improper lighting
procedure.
Ensure lighting procedure is
followed carefully. All gas grill
valves must be in the off
position when the tank valve is
turned on. Turn tank on for all
pressure to equalize. See
lighting instructions.
For natural gas – undersized
supply line.
Pipe must be sized according to
installation code.
For both gases – improper pre-
heating.
Pre-heat grill with all main
burners on high for 10-15
minutes.
Excessive flare-ups or
un-even heat.
Flame tamers installed
incorrectly.
Ensure flame tamers are located
in slots in front firebox and
inline with burners.
Improper pre-heating. Pre-heat grill with all main
burners on high for 10-15
minutes.
Excessive great on sear plates
and in drip pan.
Clean flame tamers and drip pan
regularly. Do not line pan with
aluminum foil. Refer to cleaning
instructions.
Burners burn with yellow
flame, accompanied by smell
of gas.
Possible spider web or other
debris.
Thoroughly clean burner by
removing. See maintenance
instructions.
Burner will not light with
ignitor but will light with
match.
Dead battery in ignitor. Change battery by turning
ignitor cover clockwise to
remove. Install one AA battery.
Loose electrode wire. Check electrode wire is firmly
pushed onto the terminal on the
back of the ignitor.
Improper gap at electrode tip. Ensure the collector box is tight
and the gap between the
electrode end and the collector
box is between 1/8” and 3/16”.
The gap can be adjusted by
bending the box in or out.
Humming Regulator. Normal occurrence on hot days. This is not a defect. It is caused
by internal vibrations in the
regulator and does not effect
the performance or safety of the
gas grill.