Jacuzzi J - 375 User manual

•J-385™
•J-375™
•J-365™
•J-355™
•J-345™
•J-335™
•J-325™
•J-315™
J-300™ COLLECTION
OWNER’S MANUAL
2530-398D Rev A

Attention New Spa Owner!
Congratulations on the purchase of your new Jacuzzi®spa! The following is a
list of automated functions performed by your spa. These functions are listed
below in an attempt to alleviate any operational concerns you may have during
the rst 24 hours of ownership! Also listed below are important maintenance
recommendations you should observe on a regular basis to protect your new
investment.
Automated Operations
Your new spa is equipped with an automated “clean-up” cycle that clears all
plumbing lines daily to promote maximum water sanitation. Each day at 12:00
PM (noon), each pump will activate and run for one minute. If either pump
has just nished a 20 minute time out, it will not automatically activate for the
clean-up cycle.
Note: Turning off the corresponding jets pump that is running can deactivate the
feature.
Maintain Healthy Spa Water
Always maintain your spa’s water chemistry within the following parameters:
With CLEARRAY® Without CLEARRAY®
pH 7.4-7.6 7.4-7.6
Free Chlorine no less than 1.0 ppm 3.0-4.0 ppm
Free Bromine no less than 2.0 ppm 2.0-4.0 ppm
Total Alkalinity 100-150 ppm 100-150 ppm
Calcium Hardness 150-250 ppm 150-250 ppm
IMPORTANT: CLEARRAY® Water Purication System is factory installed. If
the CLEARRAY® system is altered or is not operating efciently then follow the
“without CLEARRAY®” water chemistry parameters as dened by the Asso-
ciation of Pool and Spa Professionals. CLEARRAY® requires an annual bulb
replacement to properly sanitize your water.
!TO DECREASE RISK OF INFECTION OR DISEASE! Always maintain
your spas lter as outlined below to ensure healthy spa water. Refer page 46
“Water Quality Maintenance” for additional information.
Required Filter Maintenance
Your new spa is equipped with an advanced water ltration system that provides
unsurpassed water quality! To ensure maximum water quality at all times, you
should clean both lter cartridges every month, or earlier as necessary. See page
39 for detailed lter cartridge cleaning/replacement instructions.
Required Water Replacement
!TO DECREASE RISK OF INFECTION OR DISEASE!
You should replace
the spa’s water every 3 months. The frequency depends on a number of variables
including frequency of use, number of users, and attention paid to water quality
maintenance. You will know it is time for a change when you cannot control
sudsing and/or you can no longer get
the normal feel or sparkle to the water,
even though the key water balance measurements are all within the proper
parameters. See page 46 for additional information.
**Specications and operations subject to change without notice.**

J-300
Table of Contents
1.0 Important Spa Owner Information...................................1
2.0 FCC Notice ........................................................................1
3.0 Important Safety Instructions for all Spa Owners .........2
3.1 Entrapment Risk .................................................................6
3.2 Hyperthermia ......................................................................7
3.3 Important Additional CSA Safety Instructions
(Canada Only) ....................................................................8
3.4 General Electrical Safety Instructions.................................8
4.0 Choosing A Location........................................................9
4.1 Outdoor Location ..............................................................10
4.2 Indoor Location.................................................................10
4.3 Location for the Optional ProLink™
Remote Monitoring System ..............................................11
5.0 General Electrical Safety Instructions..........................12
6.0 Power Requirements......................................................13
7.0 Electrical Wiring Instructions........................................15
8.0 Spa Fill Up Procedure ....................................................20
9.0 Control Functions...........................................................25
9.1 Control Panel....................................................................25
9.2 General Spa Features And Controls.................................26
10.0 Operating Instructions ...................................................27
10.1 Register Your New Spa ....................................................27
10.2 Completing Your Registration ...........................................28
10.3 Setting Water Temperature...............................................28
10.4 Activate Jet Pumps...........................................................29
10.5 Light On/Off Button...........................................................29
10.6 Light Mode Button.............................................................29
10.7 Jets ...................................................................................30
10.8 Selecting Desired Massage Action ...................................30
10.9 Waterfall Feature ..............................................................30
10.10 CLEARRAY on Demand...................................................30
10.11 Air Controls .......................................................................31
10.12 Optional BLUEWAVE® Spa Stereo System .....................31
10.13. Blow-Out Cycle .................................................................31
10.14 Cleanup Cycle ..................................................................31
©Jacuzzi Hot Tubs. All Rights Reserved

J-300
11.0 Menu Features and Programming Instructions...........32
11.1 Primary Filtration Menu.....................................................32
11.2 Secondary Filtration Menu................................................33
11.3 Programming the Heating Mode.......................................34
11.4 Programming the Change Filter Timer .............................35
11.5 Programming the CLEARRAY Timer................................35
11.6 Programming the Water Refresh Timer............................36
11.7 Programming the Time .....................................................36
11.8 Programming the Date......................................................37
11.9 Programming the Temperature Format ............................37
11.10 Programming the Language .............................................37
11.11 Programming the Lock Feature ........................................38
11.12 Resetting the Wi-Fi Connection (optional feature)............38
12.0 Spa Maintenance ............................................................39
12.1 Cleaning The Filters..........................................................39
12.2 DrainingandRelling........................................................42
12.3 Pillow Care........................................................................43
12.4 Cleaning The Spa Interior.................................................43
12.5 Cover Care and Maintenance...........................................43
12.6 Tool Free Access Door .....................................................44
12.7 Maintaining The Synthetic Cabinet...................................45
12.8 Winterizing ........................................................................45
12.9 Restarting Your Spa in Cold Weather...............................46
13.0 Water Quality Maintenance............................................46
13.1 pH Control.........................................................................47
13.2 Sanitizing ..........................................................................47
13.3 CLEARRAY®(Ultraviolet)WaterPuricationSystem ......48
13.4 CLEARRAY® Bulb Replacement and
Quartz Tube Maintenance ................................................49
14.0 Error Conditions/Error Messages .................................51
14.1 Summer Logic...................................................................51
14.2 Panel Displays COOL.......................................................51
14.3 Panel Displays ICE...........................................................52
14.4 Panel Displays SN--1........................................................52
14.5 Panel Displays SN--2........................................................52
14.6 Panel Displays Change CLEARRAY Bulb........................52
14.7 Panel Displays Change Filter ...........................................52
14.8 Panel Displays Change Water..........................................52
14.9 Panel Displays FL--1 ........................................................53
14.10 Panel Displays FL--2 ........................................................53
14.11 Panel Displays OH............................................................53
14.12 Panel Displays (-- -- -- --) ..................................................53

J-300
15.0 Troubleshooting Procedures.........................................54
15.1 FL--1 and FL--2.................................................................54
15.2 None of the Components Operate (e.g. Pump, Light) ......54
15.3 Pump Does Not Operate ..................................................54
15.4 Poor Jet Action .................................................................55
15.5 Water is Too Hot ...............................................................55
15.6 No Heat.............................................................................55
16.0 Circuit Board Diagrams..................................................56
16.1 North American J-335, J-345, J-355, J-365,
J-375 and J-385 Dedicated Power Models (60 Hz)..........56
16.2 North American J-315 and J-325 Convertible Power
Models (For a 3-wire 120V 60 Hz connection) .................57
16.3 North American J-315 and J-325 Convertible Power
Models (For a 4-wire 240V 60 Hz connection) .................58
16.4 Export J-335, J-345, J-355, J-365, J-375 and
J-385 Models (50 Hz) .......................................................59
16.5 Export J-315 and J-325 Models (50 Hz)...........................60
17.0 Dip Switch Settings and Wiring.....................................61
17.1 Switch settings for Domestic 60Hz Models.......................61
17.2 Switch settings for Export 50Hz Models ...........................62
17.3 Single Service 50Hz Connection ......................................64
17.4 Dual Service 50Hz Connection.........................................64
17.5 Three Service 50Hz Connection.......................................65
18.0 Optional BLUEWAVE® Spa Stereo System..................66
18.1 Pairing the Remote and Stereo ........................................67
18.2 Audio Settings...................................................................67
18.3 Wireless Remote Control Functions .................................69
18.4 Electronic Device Connections and Functions .................70
18.5 Wireless Remote Battery Replacement Procedure ..........72
18.6 BLUEWAVE®SpaStereoSystemSpecications ............73
18.7 Stereo Cautions................................................................73

J-300

1
J-300
1.0 Important Spa Owner Information
Your Jacuzzi J-300 Collection spa is constructed to the highest standards
and is capable of providing many years of trouble-free use. However,
because heat retentive materials are utilized to insulate the spa for
efcient operation, an uncovered spa surface and wall ttings directly
exposed to sunlight and high temperatures for an extended period are
subject to permanent damage. Damage caused by exposing the spa
to this abuse is not covered under warranty. We recommend that you
always keep the spa full of water when it is exposed to direct sunlight
and that you keep the Jacuzzi premium insulating cover in place at
all times when the spa is not in use. Read and carefully follow the
requirements for your spa’s support base found in Section 4.0 titled,
“Choosing A Location” (page 9).
Jacuzzi constantly strives to offer the nest spas available,
therefore modications and enhancements may be made which
affect the specications, illustrations and/or instructions contained
herein.
2.0 FCC Notice
This equipment has been tested and found to comply with the limits for
a Class B Digital Device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
1. Rearrange or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from the
circuit connected.
4. Consult the dealer or an experienced radio/TV technician for help.
Changes or modications not expressly approved by the party
responsible for FCC compliance could void the user’s authority to
operate this equipment.

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J-300
3.0 Important Safety Instructions for all Spa Owners
READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY!
This spa was manufactured to meet the standards and specications
outlined in the “Virginia Graeme Baker Pool and Spa Safety Act” (VGB
Safety Act). When installing and using this spa, basic safety precautions
should always be followed, including:
1. !DANGER: RISK OF SEVERE INJURY OR DROWNING!
• Extreme caution must be exercised to prevent unauthorized access
by children.
• To avoid accidents, ensure that children do not use this spa unless
supervised at all times. Adult supervision is a critical safety factor in
preventing children from drowning.
• Use the straps and clip tie downs to secure the spa cover when not
in use. This will help discourage unsupervised children from entering
the spa. Keep the spa cover secure in high-wind conditions.
• There is no representation that the cover, clip tie-downs, or actual
locks will prevent access to the spa.
2. !DANGER: RISK OF SEVERE INJURY OR DROWNING!
• Keep hair, loose articles of clothing or hanging jewelry away from
suction ttings, rotating jets or other moving components to avoid
entrapment that could lead to drowning or severe injury.
• Never use the spa unless all suction guards, lter, lter lid, or
skimmer assembly are installed to prevent body and/or hair
entrapment.
• Never operate or use the spa if the lter, lter lid, or skimmer
assembly are broken or any part of the skimmer assembly is missing.
Please contact your dealer or nearest service center for service.
• The suction ttings and suction covers in this spa are sized to match
the specic water ow created by the pump(s). If it is necessary to
replace the suction ttings, suction covers or pump(s), be sure that
the ow rates are compatible and are in compliance with the VGB
Safety Act.
• Never replace a suction tting or suction cover with one rated less
than the ow rate marked on the original suction tting. Using
improper suction ttings or suction covers can create a body or hair
suction entrapment hazard that may lead to drowning or severe
injury.
3. !DANGER: RISK OF SEVERE INJURY FROM ELECTRIC
SHOCK OR DEATH FROM ELECTROCUTION!
• Install the spa at least 5 feet (1.5m), from all metal surfaces. As an
alternative, a spa may be installed within 5 feet of metal surfaces
if each metal surface is permanently connected (bonded) by a
minimum No. 8 AWG (8.4 mm²) solid copper conductor attached
to the wire connector on the grounding lug, inside the equipment
compartment on the equipment box.

3
J-300
• A grounding wire connector is provided on this unit to connect a
minimum No. 8 AWG (8.4 mm²) solid copper conductor between
this unit and any metal equipment, metal enclosures of electrical
equipment, metal water pipe, or conduit within 5 feet (1.5m) of the
unit.
• Never permit any electrical appliance, such as a light, telephone,
radio, television, etc. within 5 feet (1.5m) of a spa unless such
appliances are built-in by the manufacturer.
• Never bring any electrical appliances into or near the spa.
• Never operate any electrical appliances from inside the spa or when
you are wet.
• The electrical supply for this product must include a suitably rated
switch or circuit breaker to open all ungrounded supply conductors
to comply with section 422-20 of the National Electrical Code/USA,
ANSI/NFPA 70. The disconnecting means must be readily accessible
and visible to the spa occupant but installed at least 5 feet (1.5m),
from the spa.
• The electrical circuit supplied for the hot tub must include a suitable
ground fault circuit interrupter (GFCI) as required by NEC Article
680-42.
4. !WARNING: RISK OF SEVERE INJURY OR DEATH!
• Extreme caution must be exercised to prevent diving or jumping
into the spa or slipping and falling, which could result in
unconsciousness, drowning, or serious injury. Remember that wet
surfaces can be very slippery.
• Never stand, walk or sit on the top railing of the spa.
5. !WARNING: RISK OF HYPERTHERMIA (OVER-HEATING)
CAUSING SEVERE INJURY, BURNS, WELTS OR DEATH!
• Water temperature in excess of 104°F (40°C) may be injurious to
your health.
• Refer to Section 3.2 Hyperthermia for specic causes and symptoms
of this condition.
• The water in the spa should never exceed 104°F (40°C). Water
temperatures between 100°F (38°C) and 104°F (40°C) are
considered safe for a healthy adult.
• Lower water temperatures are recommended for young children
(children are especially sensitive to hot water) and when spa use
may exceed 10 minutes.
• The Consumer Products Safety Commission/USA has stated that the
water temperature in a spa should not exceed 104°F (40°C).
• Always test the spa water temperature before entering the spa.
The user should measure the water temperature with an accurate
thermometer since the tolerance of water temperature-regulating
devices may vary as much as +/- 5°F (2°C).

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J-300
6. !WARNING: RISK OF SEVERE INJURY OR DEATH!
• Since excessive water temperatures have a high potential for
causing fetal damage during the early months of pregnancy, if
pregnant or possibly pregnant, consult your physician before using a
spa.
• Pregnant or possibly pregnant women should limit spa water
temperatures to 100°F (38°C).
• Persons suffering from obesity or a medical history of heart disease,
low or high blood pressure, circulatory system problems, diabetes,
infectious diseases or immune deciency syndromes should consult
a physician before using a spa.
• If you experience breathing difculties in association with using or
operating your spa, discontinue use and consult your physician.
• Persons using medication should consult a physician before using
a spa since some medication may induce drowsiness, while other
medication may affect heart rate, blood pressure, and circulation.
• Persons suffering from any condition requiring medical treatment, the
elderly, or infants should consult with a physician before using a spa.
• The use of alcohol, drugs, or medication before or during spa use
may lead to unconsciousness with the possibility of drowning.
7. !WARNING: RISK OF SEVERE INJURY OR DEATH!
• Prolonged immersion in a spa may be injurious to your health.
• Observe a reasonable time limit when using the spa. Exposures
at higher temperatures can cause high body temperature (over-
heating). Symptoms may include dizziness, nausea, fainting,
drowsiness, and reduced awareness. These effects could possibly
result in drowning or serious injury.
• Never use a spa immediately following strenuous exercise. Enter
and exit the spa slowly. Wet surfaces can be slippery.
8. !WARNING: TO DECREASE RISK OF INFECTION OR DIS-
EASE!
• To reduce the risk of contracting a waterborne illness (e.g. an infec-
tion, bacteria or virus) and/or respiratory ailments , maintain water
chemistry within the parameters listed on the inside cover of this
manual and consult with a licensed engineer regarding proper venti-
lation if installed indoors or in an enclosed area.
• People with infectious diseases should not use a spa to avoid water
contamination, which could result in spreading infections to others.
• Always shower before and after using your spa. Maintain water
chemistry in accordance with manufacturer’s instructions. Failure to
do so may result in contracting a waterborne illness (e.g. an infection,
bacteria or virus).