JBL Club Series Operating instructions

FunctionalCheck List & Troubleshooting–JBL Club Series
Sr No.
Feature Problem
reported by Customer
Checkpoints / Steps
1
Amazon Alexa
Connection
1.Connectyour Headphonewith your JBLDevice.
2.On your devicedownloadtheamazon Alexa appfrom Play store.
3.In the Amazon Alexa appnavigateto thedevicepage.
4.Click theplus (+) button on thetop right of thescreen andselect "Add device".
5.SelectHeadphones fromthelistand chooseyour JBLClub headphones in the available
activedevices and followtherestinstructionintheAlexa app forsetup.
6.Alexa is availableon yourdevice.Press theaction buttonandgivethe commands.
2
Google Assistant
Connection Setup
1.ConnectYour Headphonewith yourJBLDevice.
2. On your device downloadtheGoogle assistant appfrom Play store.
3.On Your Androiddevicepress and home button to open theGoogle assistantsettingsand
follow theon screen instructions.On yourIOSdevicedownloadGoogleassistantfrom app
storeand follow theinstructions.
Note- The Google assistant is available on eligible Android 5.0 devices or later.
3
Talk to Your Google
Assistant
Press & Hold Actionbutton tobegin(Ensuredevicepared withhandset)
4
Stop Your Google
Assistant
DoublepressAction buttonon device.
5
Multipoint
Connection
1.Press theBTKey on headphonefor >3 Sec.
2. BT lightwill flash and searching for new device.
3.Devicenamewill reflectinhandset,tap on deviceandJBLproduct willconnect withthe
Handset. Maximum limits 2 connection point at the same time.

FunctionalCheck List & Troubleshooting –JBL Club Series
Sr No.
Defect / Symptom Reported
by Customer
Checkpoints
1
No Audio( With Audio cable)
1. Do the physical inspectionchecktheproductcondition - is this damagedfrom
audio input jack /plug& both earbuds. If aestheticcondition ok proceed fornext
step.
2.Clean and re-plug audiojack into Handset and check audioreception from
earbuds, alsocheckwith another handsetto confirmeither issueinhandsetor
earphone.
3. If still audionot coming means audiojack faulty into product.
2
No Audio( Wireless)
1.Makesureyour productconnected withhandseton BTmode.
2. Also check setting “calls & Audio “the enable settings of paired device. Also
check silent settings of device.
4
Low Sound
1.Check handset volumeon high up to 100%.
2 Check thephysical inspecton both earbuds,ensureaestheticcondition ok and
no dustparticlethere.
3.If earbud founddamagethen it is causeof lowor improper sound fromthat
earbud side.
5
Noise Cracking
1. Check thebattery of headphone is fully chargedor > 30%.
2. Due to lowbattery noisewill crack
3.apply factory resetting of product(seethe settingin user manual guide
availablewithproduct)
6
Mic issue
1. Check thePhysical aestheticconditionis ok, no damagein any part of
earphone.
2.Clean themic area,no dustparticleshould bethere.
7
Key Issue
1.Clean thekey button by push and press -4/5 times - may betheresomedust
particlethere.