jcb TP231 User manual

Quick Start Guide
Please read this manual before operating your JCB Toughphone, and keep it for future reference.
The descriptions in this manual are based on the default settings. Available features and additional services
may vary by network or service provider. The Manufacturer is not liable for performance issues caused
by third-party applications.
Your JCB Toughphone
Please familiarize yourself with the JCB Toughphone’s function buttons and layout using the image below.
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CAMERA CAMERA FLASH
CHARGING
POINT
VOLUME UP
VOLUME DOWN
PTT/SMART
BUTTON
SIM AND
MEMORY
CARD TRAY
POWER
ON/OFF
MICROPHONE
SPEAKERS
MODEL: TP231
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In the box you should find:
• JCB Toughphone
• Factory Fitted Screen Protector (leave on for extra protection)
• Rugged JCB Data Cable
Charge the battery
Before using the JCB Toughphone for the first time, you should charge the battery fully. Using the
USB-C data cable and appropriate plug adapter (if required) charge the battery until the full icon is
shown on the display.
WARNING: Use only data cables and chargers which have the European CE or new UKCA mark.
A non-approved, substandard or faulty charger could damage your phone.
Unpacking
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Install the SIM card
You need to insert a SIM card to use the Phone function.
To install the SIM card, follow the instructions on the diagram below.
Make sure that the card’s gold contacts face into the device and push the SIM card into the slot.
Install the memory card
To store additional multimedia files, you need insert a memory card.
Insert a memory card following the instructions on the diagram below.
WARNING: Use only memory cards that carry the SD Card logo otherwise they may damage
your JCB Toughphone. You can install up to a maximum of 128GB additional memory using
a memory card.
SIM AND MEMORY
CARD TRAY
SIM MICRO SD
STORAGE
TO INSERT A SIM
OR MEMORY CARD
1Locate then open the small door
on the side of the phone
2Push the Eject Pin into the
small hole to unlock the tray
3Remove tray by sliding out
4Place the card/s into the tray
5Slide the tray back into the phone
6Push the door closed
EJECT PIN
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To turn on your JCB Toughphone, press and hold the power key (on the right hand side of the
JCB Toughphone). To restart your device, press and hold the power key, select Restart.
To turn off your JCB Toughphone, press and hold the power key, select Power Off.
Home screen
The home screen may be configured to have multiple panels of applications. By holding your finger on
an Application and then dragging right you can create a new panel to customise your JCB Toughphone.
You can create multiple panels which contain your preferred applications or widgets. Widgets may be
created by holding your finger on a blank section of the screen and then selecting the desired widget.
Status bar
The status bar is shown at the top of the screen. It displays the time, notifications, connectivity status
(wi-fi, Bluetooth), signal strength and battery strength.
Notification panel
Either swipe down from the top right of the screen to open the settings short cut tiles. A short press
activates or deactivates the feature, a long press takes you into the menu for each feature for more
options.
Swipe left to see more tiles, or swipe down from the top left of the screen to open the notification bar.
Here you can open, expand or remove the notifications.
Getting Started
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Tap the icon to activate or deactivate features and other settings.
Internet: Activate or deactivate the Wi-Fi connection
Bluetooth: Activate or deactivate the Bluetooth connection
Brightness: Change the brightness of the screen
Torch: Activate or deactivate the Flashlight
Do Not Disturb: Activate or deactivate the feature
Alarm: Activate or set and alarm
Aeroplane Mode: Activate or deactivate when travelling on a flight
Underwater: Set the phone into underwater camera control
Device Control: Allows you to control smart home accessories
Location: activate or deactivate location tracking
(this is used by a number of Applications to improve the user experience, e.g. maps).
Wallet: Access wallet for payments
Auto-Rotate: Activate or deactivate the auto rotation screen feature
Battery Saver: Activate or deactivate the Battery Saver
Screen Cast: allows the phone screen to be shared with a compatible device, e.g. Smart TV
Screen Record: Record audio and/or show screen touches
Mic Access: Activate or deactivate microphone
Ring: Switch between silent, vibration only, or ring and vibrate
Screen Shot: enables screenshots with added graphics
Screen Lock: Puts phone into standby screen
By swiping left a further number of shortcuts are available including:
NFC: For transferring data between two devices or for payments.
To customise your JCB Toughphone according to your preferences, tap the Edit (Pencil) icon from
the top right of the screen and then hold and drag the icons to rearrange the order or to add/delete
shortcuts.
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Manage applications
To manage the applications installed on your JCB Toughphone, tap Settings then Apps.
To uninstall an application, select an item and tap Uninstall, tap OK to confirm.
To stop or change the settings of an application, select an item and tap the option you need.
Please note, not all applications may be deleted from your JCB Toughphone as they are part
of the installation software.
Security
You can protect your JCB Toughphone and data by setting screen lock or encrypting your
mobile phone.
Set a Screen Lock
To set a screen lock, tap Settings, Security then select:
Screen Lock from application list.
None: Deactivate the screen lock.
Swipe: Slide to unlock the screen.
Pattern: Draw a pattern to unlock. Follow the instructions to draw your lock pattern.
When prompted, draw the pattern to unlock the screen.
PIN: Enter a numeric PIN to unlock. When prompted, enter the PIN to unlock the screen.
Password: Enter a password to unlock. When prompted, enter the password to unlock the screen.
Smart Lock enables you to automatically unlock your JCB Toughphone in specific locations
or surroundings.
Face Unlock: Can be set up also with one of the above secondary security levels for additional security.
Display
Screen Time-Out
Select Settings, Display, Advanced, Screen Timeout from application list, you can set the time before
the screen times out and goes into lock mode. (If you have not entered any characters or made other
selections).
Display Size
You can set it Settings, Display, Advanced, Display Size.
Hotspot and tethering
You can turn your phone into a mobile hotspot for Wi-Fi. By tapping settings, hotspot and tethering -
select Wi-Fi hotspot, then slide Use Wi-Fi hotspot. If you wish to change or view the password, click on
hotspot password.
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Quick Switch
You can switch applications by simply double clicking the Recent Apps button which is the ‘square’ at the
bottom of the screen on the right hand side. This button displays all recently opened applications.
Reset mobile phone
You can reset system and desktop settings to their original values by the following steps:
Select Settings, System, Advanced, Reset options from application list.
Tap Erase All Data (factory data reset).
Tap Reset App Preferences (which changes permissions and restrictions back to default).
Tap Reset Wi-Fi, Mobile and Bluetooth back to original settings which will erase all connected devices
and known Wi-Fi networks.
WARNING: Factory data reset will erase all data from your JCB Toughphone, including your
Google account, system and application data and settings, and downloaded applications.
Phone
To use calling functions, tap the Phone icon from application list at the bottom of the screen.
Make a Call
To make calls, you can use any of four ways:
Enter numbers by using the virtual numeric keypad on the screen which is indicated
by 10 dots at the bottom of the screen.
Tap the Star icon to call from your favourites.
Tap the Clock icon to call from your recent calls.
Tap the Contacts icon to make a call from your contacts.
Answer a Call
To answer a call, swipe up the screen if locked or tap the Answer button if unlocked.
Decline or End a Call
To decline a call, swipe down the screen if locked or tap the Decline button if unlocked. To end a call in
progress, tap the red button.
Call Settings
To change call settings, tap the Option button (indicated by three dots) at the upper right hand side of the
screen next to the microphone icon.
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Ringtone & Vibrate
You can set different ringtones for incoming calls.
Settings, Sound and Vibration, then select Phone to open a list of ringtones, select the desired ringtone,
and then select OK to confirm.
Settings, Sound and select Vibratation and Haptics to open the vibration function and the phone
vibrates to notify you when call is coming.
Dial Pad Touch Tones and Other Tones
To add a touch tone to the dial pad go to Settings, Sound, Advanced, Dial Pad Tones you can open or
close the dial pad tones. Along with other tones, such as screen lock, touch sounds etc.
In addition, you can adjust the volume of ringtones, media and in call volume by using the Volume
Rocker Switch on the right hand side of the phone.
Voicemail
With the call divert network service, you can direct incoming calls to your voicemail. Tap the Phone icon,
then Settings (three dots), Voicemail, Advanced Settings, Setup and you can enter your network or
service provider voicemail number. (Please contact your provider if you are unsure of this number).
To change the way you are notified of a voicemail, tap the Phone icon, then Settings (three dots),
Voicemail, Notifications to determine how you receive your voicemails.
Call Options
These options can be accessed by tapping the Phone icon, then Settings (three dots) followed by
Settings.
Quick Responses
Quick response is a feature to reject the call with a predefined message. Tap one of the predefined
messages to be displayed when you want the call to be rejected, then tap OK. Alternatively, programme
your own. These options can also be accessed by tapping the Phone icon, then Settings (three dots),
Calling Accounts, select your SIM/Network.
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Contacts
Tap Contacts from the application list to access contacts. Your contacts will be displayed in alphabetical
order. By tapping the Settings button in the top right corner (indicated by three dots) and then
Customise Display you can choose to display contacts on the phone, your SIM or Google account.
In addition you can change the settings in terms of how contacts are displayed.
Add New Contact
Tap on the Plus button at the bottom right of the screen. Once added choose where to save the contact
(phone, SIM or Google account).
Edit a Contact
To edit a contact, select and tap the contact you want to change. Tap the Edit icon (Pencil) at the lower
right, Edit Contact, change necessary fields and save.
Messaging
View Messages
Click the Messaging icon from application list at the bottom of the phone.
Create and Send SMS
Tap Start Chat. You may either scroll through your contacts or manually enter a new phone number.
Once either is chosen the keyboard will appear with the Chat Message box above. You can now type
your message in that box. Once completed press the Arrow icon to the right of the message to send.
Create and Send MMS
Repeat the instructions above, but before you press send tap the Camera icon to the left of the
message and you now have the ability to add a picture from your gallery or take a photo to send
with your message.
PTT/Smart Button
The PTT/Smart Button is a programmable button which can be used as a push to talk service through a
seperate subscription service, or used as a programmable button, for example, Torch, camera activation
by a 1 or 2 button or long press. You can set this up in settings and side key function.
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Email
If you have a google account you will automatically have a Gmail account which will be set up when you
first commission the phone. You can then access your Gmail account through the Gmail application.
You may add additional email accounts. Your device is compliant with applicable internet standards for
POP3/IMAP/Exchange.
Before you can send or receive mail on your device, you need to set up an email account and define the
email settings correctly. You can define more than one mailbox.
Settings, Accounts, Add Account and then choose the type of email account you wish to add. Follow
the set up instructions on your phone to complete set up. You may require information from your
network or service provider to complete the set up process.
Web
Browser
Tap the Google Chrome icon from the application list at the bottom of the screen to access to the web
(red, yellow and green with blue centre icon). You will be presented with a search bar (or you can use
the microphone icon to do a voice search).
Set Homepage
Tap the Option button at the upper right (indicated by three dots) and then select Settings, Homepage.
Enter the web address of the desired web page.
Add bookmarks
While navigating a website, tap the Option button (three dots) and select the Star icon at the top of the
menu bar to save the URL to your bookmarks and easily access it later.
View bookmarks and history
Tap the Option button (three dots) and select Bookmarks to open the bookmark list and the recent
history.
New Tab
To open up a new a new tab within the browser tap the Option button (three dots) and select
New Tab.
Customise Browser
To make adjustments in your browser settings, tap the Option button (three dots) at the upper right,
and then select Settings.
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Camera
With the camera function, you can capture photos and take videos.
Capture a Photo
Open the Camera application from the list at the bottom of the screen (the Aperture icon). Press the
aperture icon to take a picture. Using two fingers on the screen you can zoom in or out on the subject.
The photo is saved automatically to the folder Photos within the phone applications.
Photo Settings
You can adjust the flash on the camera from the photo screen by presseing the flash image; for more
photo settings tap the top left of the phone (Settings icon) and then you can adjust scene, picture size
and more.
Front and Rear Camera
Press the Camera button on top right, to toggle between front and rear camera.
Record a Video
Open the Camera application from the list at the bottom of the screen (the Aperture icon) and select
Video. To start recording press the Video Camera icon. To stop recording press the same button again.
The length of the video recording is restricted by the available space of your phone storage.
QR Code
Open the camera application from the list at the bottom of the screen (the aperture icon) select more to
access QR Code reader.
Access Photos & Video
Open the Photos application to see your images and video. You can also delete, edit and share your
photos and videos from the photo application.
Wi-Fi/Internet
From the shortcuts menu (drag down from the top right of the screen), tap and hold the Internet
icon (shaped like a fan) which opens up the Wi-Fi menu. You can now choose from available networks
within the phone signal area. Please note you must have permission and/or passwords to access third
party networks. In addition the phone manufacturer is not liable or responsible for any data breaches or
software malfunction caused by using an unsecure Wi-Fi Network.
Manage Internet Connections
You can manage your internet connections (once you have connected) by tapping the Settings icon
(cog) to the right of the network. This will provide more details on the network and also give you the
opportunity to forget if required.
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Warranty
Your JCB Toughphone is warranted against any manufacturing defect or malfunction which may occur
in conditions of normal use for a period of 24 months from date of purchase. The battery in your phone
and the Charging Cable has a separate warranty of 12 months from date of purchase.
In the event your JCB Toughphone requires a repair under warranty you must contact
[email protected] who will arrange for an inspection and repair of your phone. You must have
proof of purchase which will be required when you submit your phone for repair.
This product is manufactured under licence by Genuine Case Company Ltd, registered in the UK,
12199129. Genuine Case Company is an official licensee of J.C Bamford Excavators Ltd. The JCB
Toughphone is manufactured in China.
The customer is responsible for posting the JCB Toughphone to the manufacturer (or approved repair
centre). The manufacturer is not liable for any loss or damage caused as a result of the postal service
used by the customer.
If your repair is confirmed under the terms of the warranty, the JCB Toughphone will either be repaired,
refunded or replaced for a like for like device at the discretion of the manufacturer. Under the terms
of the Warranty the repair or replacement will be undertaken within 14 days, except during Christmas
holidays or exceptional circumstances.
Please also note, the manufacturer is not liable for any loss of data during the warranty repair process and
if possible the customer should back up any data and factory reset the JCB Toughphone prior to sending
the unit for repair.
The 24 month JCB Toughphone Warranty excludes and is not limited to the following:
• Faults caused by software downloaded by the customer.
• Damage caused by non-compliance with the quick start guide in terms of fitting SIM Cards,
Memory Cards or Charging Ports.
• Modification of software or hardware by the customer or third parties.
• Abnormal use including ultra-extreme conditions of heat, cold, persistent shock (either physical
or electrical).
• Electrical overload as a result of using a charger not bearing either European CE or new
UKCA certification.
Further Information
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• Water ingress and damage as a result of either exceeding the IP rating of the phone (and therefore its
stated capabilities) or as a result of the port bungs not being fitted properly prior to water immersion.
• Screen or chassis damage as a result of exceeding the stated drop test for the JCB Toughphone.
In no event will the manufacturer or retailer of the JCB Toughphone be liable for indirect, incidental or
consequential damages of any type arising from the failure of this product.
To protect your JCB Toughphone and ensure you keep it operating at its best:
• Avoid storing your phone in very hot or very cold temperatures and do not leave your phone
in direct sunlight for prolonged periods of time.
• Do not store your JCB Toughphone near a microwave oven, heater, cooker or kettle.
• If your phone overheats turn it off immediately, remove from a charger (if connected) and allow
to cool down.
• Do not clean your JCB Toughphone with anything other than a damp cloth or antibacterial spray.
• Use a good quality charger with either European CE or new UKCA certification to ensure your
battery longevity.
• Switch your phone off weekly and allow to charge overnight.
• Remove unused apps and files to preserve memory and performance.
Legal Notices – Safety Precautions
Please read before using your device. In some cases you may be breaking the law if you don’t follow
these precautions. It is the users responsibility to observe the laws in the country where the JCB
Toughphone is being used.
Your JCB Toughphone
Do not open, take apart or attempt to repair your phone.
Do not deliberately drop or throw your phone.
Do not use if the screen is broken as this could cause injury.
Aircraft
Either switch off your mobile phone or switch it to Aircraft Mode to avoid interference.
Vehicles
Never use your device while driving unless it is connected to handsfree system.
Electronic Devices
In some circumstances your device may cause interference with other devices. Please be aware of any
signage at venues such as hospital wards.
Potentially Explosive Environments
Switch off your device when in any area with a potentially explosive atmosphere, and obey all signs and
instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
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Pacemakers and Other Medical Devices
Pacemaker manufacturers recommend that a minimum separation of 25cm (or more) be maintained
between a wireless device and a pacemaker to avoid potential interference with the pacemaker.
Operation of any radio transmitting equipment, including wireless phones may interference with the
functionality of inadequately protected medical devices. Consult a physician or the manufacturer of the
medical device to determine if they are adequately shielded from external RF energy or if you have
any questions.
Switch off your device in healthcare facilities when any regulations posted in these areas instruct you
to do so.
Operating Environment
When connecting to another device, read the user guide for detailed safety instructions. Do not connect
incompatible products.
Do not place your device in the airbag deployment area of a vehicle.
Use the device only in its normal operating environment.
Always switch off your device when its use is prohibited or when it may cause interference and danger.
If your JCB Toughphone becomes excessively hot during use or charging remove it from the charger and
switch off until it cools down.
Do not use your JCB Toughphone if the charging port is damaged.
Areas with Posted Regulations
Follow all signage and regulations appropriately.
Legal Notices – Environmental Policy
The Manufacturer where possible uses sustainable and/or recycled materials in the manufacture of its
products and packaging. At the end of its life the Manufacturer will dispose of your JCB Toughphone in
a sustainable manner free of charge if the customer is unable to do so. Please contact [email protected]
to arrange disposal of your JCB Toughphone if this service is required.
If the user chooses to dispose of the JCB Toughphone please ensure this is done in a sustainable manner.
Do not dispose in general household waste as the phone contains both recyclable elements and also
potentially harmful elements. Consult your local recycling facility for advice if necessary.
Care and Maintenance
Use only accessories that carry the CE or UKCA mark. Otherwise your JCB Toughphone may
be damaged and your warranty invalidated.
Keep your device dry where possible. Humidity and all types of liquids may damage device parts
or electronic circuits over time.
Do not use or store the device in dusty, dirty areas. Do not store the device in hot or cold areas.
Your JCB Toughphone is designed to work hard, but we all need a rest.
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Do not store your device near magnetic fields.
Do not store your device with metal objects such as coins or keys as they may cause abrasion to
your device.
Do not persistently drop your device or deliberately cause impacts to your device.
Warnings
FCC STATEMENT: This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
WARNING: Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
RF warning statement
The device has been evaluated to meet general RF exposure requirement. The device can be used
in portable exposure condition without restriction.
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