JCM GLOBAL DBV Series User manual

P/N 960-100933R_REV. 2 {EDP #233449} Issue #4104-SME-01-02 ©2020 JAPAN CASH MACHINE CO,. LTD.
DBV TM Series
DBV-500 Banknote Acceptor
Operation and
Maintenance Manual
(Revision 2)
http://www.jcmglobal.com/

Copyright © 2020 By JAPAN CASH MACHINE CO., LTD
This product document (hereinafter referred to as “Manual”) is fully covered by legal Copyrights owned by the JAPAN
CASH MACHINE CO., LTD. (hereinafter referred to as “JCM”) under Japanese laws and other Foreign Countries. 
This Manual contains many copyrighted, patented or properly registered equipment items manufactured by JCM, that are
prohibited and illegal to duplicate, replicate, copy in whole, or in part, without the express authorization by JCM with the
following exceptions:
1. When an authorized JCM agency or distributor duplicates the Manual for sales promotion and/or service 
maintenance of the product, or technical service personnel education as required; and
2. When an end user duplicates the Manual to maintain operation of the product or operate the product in general. 
JCM retains all rights to amend, alter, change or delete any portion of this Manual in whole, or in part, or add items 
thereto without notice regarding the product or its related products.
JCM is a registered trademark of JAPAN CASH MACHINE CO., LTD. All other product names mentioned herein may be
registered trademarks or trademarks of their respective companies. Furthermore, ™, ® and © are not always mentioned
in each case throughout this publication.
DBV™ Series DBV-500 Banknote Acceptor Operation and Maintenance Manual
International Compliance
• RoHS Directive
• UL & c-UL Marks
• CE Mark
• CB Scheme
• FCC
Electrical Current Symbol
Direct Current: indicates Direct Current values on product labels.
The JCM Website for patents is: http://www.jcm-hq.co.jp/english/patents/
REVISION HISTORY
Rev №.Date Reason for Update Comment
A10-21-14
Initial Version
18-10-16
Added 177mm Cash Box’s Specification and Outside
Dimensions in Section 1, added Panel Bracket Installa-
tion and Pin Assignment Note in Section 2, added Serial
Number/White Level Test Steps in Section6, and
updated Parts Lists and Reject Codes.
2 Oct. 2, 2020
Added and updated installation information in Section 1
and Section 2. Added the grounding procedure in Sec-
tion 2. Added the optional download tool BluWave DX
and the LED test without using a PC in Section 6 and
updated Parts Lists in Section 7 (removed the Cash Box
parts). Updated the contact information for Asia and
Oceania In Section 1 and 3.
or or or
File No.857947001 E142330 V2:Sec14
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Issue #4104-SME-01-02

DBV™ Series
DBV-500 Banknote Acceptor
Table of Contents
P/N 960-100933R_Rev. 2 {EDP #233449} © 2020 JAPAN CASH MACHINE CO., LTD.
i
Page
1 GENERAL INFORMATION .................................................................................... 1-1
DBV-500 Unit .................................................................................................................. 1-1
Product Descriptions..................................................................................................... 1-2
Model Descriptions........................................................................................................... 1-2
Type Descriptions ............................................................................................................ 1-2
Software Descriptions ...................................................................................................... 1-2
Precautions..................................................................................................................... 1-3
User Cautions ..................................................................................................................1-3
Installation Cautions..................................................................................................................... 1-3
Mounting, Dismounting & Transportation..................................................................................... 1-3
Placing Foreign Objects into the Unit........................................................................................... 1-3
Preventive Maintenance .............................................................................................................. 1-3
Banknote Fitness Requirements...................................................................................... 1-4
Primary Features............................................................................................................ 1-4
Component Names ........................................................................................................ 1-5
Specifications.................................................................................................................1-6
Technical Specifications................................................................................................... 1-6
Environmental Specifications ........................................................................................... 1-7
Electrical Specifications ................................................................................................... 1-7
Structural Specifications................................................................................................... 1-7
Unit Dimensions............................................................................................................. 1-8
Entire Unit Outside Dimensions ....................................................................................... 1-8
Bezel Type A Dimensions ................................................................................................ 1-9
Bezel Type B Dimensions ................................................................................................ 1-9
DBV-500 Installation/Maintenance Space Requirements .............................................. 1-10
Technical Contact Information ................................................................................... 1-11
Americas .................................................................................................................................... 1-11
JCM American......................................................................................................................... 1-11
Europe, Middle East, Africa & Russia ........................................................................................ 1-11
JCM Europe GmbH ................................................................................................................. 1-11
UK & Ireland............................................................................................................................... 1-11
JCM Europe (UK Office).......................................................................................................... 1-11
Asia and Oceania....................................................................................................................... 1-11
JCM American......................................................................................................................... 1-11
JAPAN CASH MACHINE CO., LTD. (HQ) .............................................................................. 1-11
2 INSTALLATION ...................................................................................................... 2-1
Installation Procedure ................................................................................................... 2-1
Grounding ........................................................................................................................ 2-1
Unit Installation................................................................................................................. 2-1
Standard Installation .................................................................................................................... 2-1
Unit Installation with Panel Bracket.............................................................................................. 2-2
Lock Dimension Reference .......................................................................................................... 2-2
Lock Installation ............................................................................................................... 2-2
Plastic Latch Installation .............................................................................................................. 2-2

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DBV™ Series DBV-500 Banknote Acceptor
Metal Lock Installation ................................................................................................................. 2-3
Frame Lock Installation................................................................................................................ 2-3
DIP Switch Configurations ............................................................................................ 2-4
DIP Switch Block 1........................................................................................................... 2-4
DIP Switch Block 2........................................................................................................... 2-4
Connector Pin Assignments ......................................................................................... 2-5
Photo-Coupler Isolation Connector Pin Assignments ...................................................... 2-5
RS232C Connector Pin Assignments.......................................................................................... 2-6
TTL Connector Pin Assignments ................................................................................................. 2-7
USB Connector Pin Assignments ................................................................................................ 2-8
ID-044 Connector Pin Assignments............................................................................................. 2-9
Option Connector Pin Assignments........................................................................................... 2-10
Preventive Maintenance .............................................................................................. 2-11
Retrieving Banknotes ..................................................................................................... 2-11
Clearing a Banknote Jam .......................................................................................................... 2-11
Cleaning Procedure ..................................................................................................... 2-12
Sensor and Roller Cleaning Procedure.......................................................................... 2-12
Sensor and Roller Locations...................................................................................................... 2-13
Standard Interface Circuit Schematics ...................................................................... 2-15
Standard Interface Circuit Schematics (Continued 1) .................................................... 2-16
Standard Interface Circuit Schematics (Continued 2) .................................................... 2-17
Standard Interface Circuit Schematics (Continued 3) .................................................... 2-18
Standard Interface Circuit Schematics (Continued 4) .................................................... 2-19
Standard Interface Circuit Schematics (Continued 5) .................................................... 2-20
Operational Flowchart ................................................................................................. 2-21
Operational Flowchart (Continued 1) ............................................................................. 2-22
Operational Flowchart (Continued 2) ............................................................................. 2-23
3 COMMUNICATIONS ............................................................................................... 3-1
Americas...................................................................................................................................... 3-1
JCM American........................................................................................................................... 3-1
Europe, Middle East, Africa & Russia.......................................................................................... 3-1
JCM Europe GmbH................................................................................................................... 3-1
UK & Ireland ................................................................................................................................ 3-1
JCM Europe (UK Office) ........................................................................................................... 3-1
Asia and Oceania ........................................................................................................................ 3-1
JCM American........................................................................................................................... 3-1
JAPAN CASH MACHINE CO., LTD. (HQ) ................................................................................ 3-1
4 DISASSEMBLY/REASSEMBLY............................................................................. 4-1
Tool Requirements........................................................................................................... 4-1
Main Board Removal........................................................................................................ 4-1
Side Sensor Board Removal............................................................................................ 4-2
Main Frame/Upper Guide Removal ................................................................................. 4-3
Transport Motor/Stacker Motor Removal ......................................................................... 4-3
Inside Sensor Board Removal ......................................................................................... 4-3
Centering Home Sensor Board Removal......................................................................... 4-3
Centering Motor Removal ................................................................................................ 4-4
Outside Sensor Board Removal....................................................................................... 4-4

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DBV™ Series DBV-500 Banknote Acceptor
5 WIRING DIAGRAMS .............................................................................................. 5-1
System Wiring Diagram ................................................................................................... 5-1
6 CALIBRATION AND TESTING .............................................................................. 6-1
Tool Requirement........................................................................................................... 6-1
Installation Procedures ................................................................................................. 6-1
Application Software Installation ...................................................................................... 6-1
Driver Installation Procedure............................................................................................ 6-2
JCM Tool Suite Standard Edition Mode ....................................................................... 6-3
Download Procedures ................................................................................................... 6-3
Software Program Download ........................................................................................... 6-3
Calibration ...................................................................................................................... 6-4
When to Calibrate ............................................................................................................ 6-5
Placing the KS-091 Reference Paper .............................................................................. 6-5
Calibration Preparation ................................................................................................................ 6-6
Sensor Calibration ....................................................................................................................... 6-6
Serial Number Setting ...................................................................................................... 6-8
White Level Test .............................................................................................................. 6-9
Performance Tests......................................................................................................... 6-9
Performance Test Using a PC ......................................................................................... 6-9
Performance Test Preparation..................................................................................................... 6-9
Performance Test Items using a PC .......................................................................................... 6-10
Feed Motor Test......................................................................................................................... 6-10
Stacking Movement Test ........................................................................................................... 6-11
Sensor Test................................................................................................................................ 6-11
DIP SW1/SW2 Test ................................................................................................................... 6-12
LED Test .................................................................................................................................... 6-13
Centering Movement Test.......................................................................................................... 6-13
Performance Test without a PC ................................................................................................. 6-14
Aging Test ...................................................................................................................... 6-14
Sensor Test....................................................................................................................6-15
Acceptance Test ............................................................................................................ 6-15
LED Test ........................................................................................................................ 6-16
Other Performance Tests............................................................................................... 6-16
7 EXPLODED VIEWS & PARTS LISTS .................................................................... 7-1
DBV-500 Entire Unit Exploded View................................................................................ 7-1
DBV-500 Entire Unit Parts List..................................................................................................... 7-2
DBV-500 Main Unit Exploded View.................................................................................. 7-3
DBV-500 Main Unit Parts List ...................................................................................................... 7-4
DBV-500 Upper Guide Exploded View ............................................................................ 7-5
DBV-500 Upper Guide Parts List .................................................................................................7-6
DBV-500 Main Frame Exploded View.............................................................................. 7-8
DBV-500 Main Frame Parts List ..................................................................................................7-9
BV-500 Series Cash Box Option Parts Exploded View.................................................. 7-10
DBV-500 Series Cash Box Option Parts List ............................................................................ 7-11
DBV-500Harness Parts List ........................................................................................ 7-11

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DBV™ Series DBV-500 Banknote Acceptor
8 INDEX...................................................................................................................... 8-1
A TROUBLESHOOTING ........................................................................................... A-1
Introduction ...................................................................................................................... A-1
Troubleshooting Overview ............................................................................................... A-1
Fault Table Listings .......................................................................................................... A-1
Adjustment Error.......................................................................................................................... A-2
Communication Error................................................................................................................... A-3
LED Indication Conditions................................................................................................ A-3
LED Flash Error Code Conditions ............................................................................................... A-3
LED Flash Reject Code Conditions ............................................................................................. A-6
Maintenance Equipment .................................................................................................. A-8
DBV-500 Maintenance Equipment .............................................................................................. A-8
Reference Paper Handling .......................................................................................................... A-8
B GLOSSARY............................................................................................................ B-1

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DBV™ Series
DBV-500 Banknote Acceptor
List of Figures
Page
Figure 1-1 DBV-500 Unit ......................................................................................... 1-1
Figure 1-2 Precautionary Symbols .......................................................................... 1-3
Figure 1-3 Unacceptable Banknotes ....................................................................... 1-4
Figure 1-4 Automatic Centering Mechanism ........................................................... 1-4
Figure 1-5 DBV-500 Component Names ................................................................. 1-5
Figure 1-6 DBV-500 Unit With Standard Cash Box Outside Dimensions ................ 1-8
Figure 1-7 DBV-500 Unit With 177mm Cash Box Outside Dimensions .................. 1-8
Figure 1-8 DBV-500 Bezel Type A Outside Dimensions ......................................... 1-9
Figure 1-9 DBV-500 Bezel Type B Outside Dimensions ......................................... 1-9
Figure 1-10 DBV-500 Installation and Maintenance Space Requirement ............... 1-10
Figure 1-11 DBV-500 177mm Specification Installation and Maintenance Space 
Requirement ......................................................................................... 1-10
Figure 2-1 Grounding .............................................................................................. 2-1
Figure 2-2 Standard Unit Installation 1 .................................................................... 2-1
Figure 2-3 Standard Unit Installation 2 .................................................................... 2-1
Figure 2-4 Unit Installation with Panel Bracket 1 ..................................................... 2-2
Figure 2-5 Unit Installation with Panel Bracket 2 ..................................................... 2-2
Figure 2-6 Unit Installation with Panel Bracket 3 ..................................................... 2-2
Figure 2-7 Unit Installation with Panel Bracket 4 ..................................................... 2-2
Figure 2-8 Lock Dimension Reference .................................................................... 2-2
Figure 2-9 Plastic Latch Installation 1 ...................................................................... 2-2
Figure 2-10 Plastic Latch Installation 2 ...................................................................... 2-3
Figure 2-11 Metal Lock Installation 1 ......................................................................... 2-3
Figure 2-12 Metal Lock Installation 2 ......................................................................... 2-3
Figure 2-13 Frame Lock Installation 1 ....................................................................... 2-3
Figure 2-14 Frame Lock Installation 2 ....................................................................... 2-3
Figure 2-15 Frame Lock Installation 3 ....................................................................... 2-3
Figure 2-16 Frame Lock Installation 4 ....................................................................... 2-4
Figure 2-17 Frame Lock Installation 5 ....................................................................... 2-4
Figure 2-18 Retrieving Banknotes 1 ........................................................................ 2-11
Figure 2-19 Retrieving Banknotes 2 ........................................................................ 2-11
Figure 2-20 Retrieving Banknotes 3 ........................................................................ 2-11
Figure 2-21 Jam Clear 1 .......................................................................................... 2-11
Figure 2-22 Jam Clear 2 .......................................................................................... 2-11
Figure 2-23 Jam Clear 3 .......................................................................................... 2-12
Figure 2-24 Jam Clear 4 .......................................................................................... 2-12
Figure 2-25 Jam Clear 5 .......................................................................................... 2-12
Figure 2-26 Jam Clear 6 .......................................................................................... 2-12
Figure 2-27 General Cleaning Image ...................................................................... 2-12
Figure 2-28 DBV-500 Sensor and Roller Cleaning Locations ................................. 2-13
Figure 2-29 DBV-500 Photo-Coupler Interface Schematic Diagram ....................... 2-15
Figure 2-30 DBV-500 RS232C Interface Schematic Diagram ................................. 2-16
Figure 2-31 DBV-500 TTL Interface Schematic Diagram ........................................ 2-17

List of Figures
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DBV™ Series DBV-500 Banknote Acceptor
Figure 2-32 DBV-500 USB Interface Schematic Diagram ....................................... 2-18
Figure 2-33 DBV-500 ID-044 SERIAL Interface Schematic Diagram ...................... 2-19
Figure 2-34 DBV-500 ID-044 SERIAL Interface Schematic Diagram ...................... 2-20
Figure 2-35 DBV-500 Operational Flowchart (Initializing) ........................................ 2-21
Figure 2-36 DBV-500 Operational Flowchart (Validation) ........................................ 2-22
Figure 2-37 DBV-500 Operational Flowchart (Stacking) .......................................... 2-23
Figure 4-1 Cash Box Removal ................................................................................. 4-1
Figure 4-2 Bezel Removal ....................................................................................... 4-1
Figure 4-3 Base Plate Removal ...............................................................................4-1
Figure 4-4 CPU Protective Sheet Removal ............................................................. 4-2
Figure 4-5 Main Board Removal .............................................................................. 4-2
Figure 4-6 Connector Removal ................................................................................ 4-2
Figure 4-7 Side Sensor Board Removal .................................................................. 4-2
Figure 4-8 Upper Guide Removal ............................................................................ 4-3
Figure 4-9 Transport Motor/Stacker Motor Removal ............................................... 4-3
Figure 4-10 Inside Sensor Board Removal ................................................................ 4-3
Figure 4-11 Upper Cover Removal ............................................................................ 4-3
Figure 4-12 Connector Removal ................................................................................ 4-4
Figure 4-13 Centering Home Sensor Board Removal ............................................... 4-4
Figure 4-14 Centering Motor Removal ....................................................................... 4-4
Figure 4-15 Lower Guide Removal ............................................................................ 4-4
Figure 4-16 Upper Guide 2 Removal ......................................................................... 4-4
Figure 4-17 Upper Guide 1 Removal ......................................................................... 4-5
Figure 4-18 Seal Sponge Removal ............................................................................ 4-5
Figure 5-1 DBV-500 System Wiring Diagram ..........................................................5-1
Figure 6-1 Tool and Harness Connections .............................................................. 6-1
Figure 6-2 USB Cable Type Requirement ............................................................... 6-1
Figure 6-3 Setup.exe File Location .......................................................................... 6-1
Figure 6-4 InstallShield Wizard Screen .................................................................... 6-1
Figure 6-5 Destination Folder Screen ...................................................................... 6-2
Figure 6-6 Current Settings Confirmation ................................................................ 6-2
Figure 6-7 Installation Completion Screen ............................................................... 6-2
Figure 6-8 Hardware Update Wizard Screen 1 ........................................................ 6-2
Figure 6-9 Hardware Update Wizard Screen 2 ........................................................ 6-2
Figure 6-10 Normal Mode Selection .......................................................................... 6-3
Figure 6-11 Test Mode Selection ............................................................................... 6-3
Figure 6-12 Normal Upgrade Setting ......................................................................... 6-3
Figure 6-13 Initial Download Setting .......................................................................... 6-3
Figure 6-14 Normal Upgrade Screen ......................................................................... 6-3
Figure 6-15 Initial Download Screen .......................................................................... 6-3
Figure 6-16 JCM Tool Suite Standard Edition Screen Pull-Down Menu .................... 6-4
Figure 6-17 Browse Screen Button Location ............................................................. 6-4
Figure 6-18 DBV-500 Software Program Selection ...................................................6-4
Figure 6-19 Download Progress Screen 1 ................................................................. 6-4
Figure 6-20 Download Completed Screen 1 .............................................................. 6-4

List of Figures
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DBV™ Series DBV-500 Banknote Acceptor
Figure 6-21 KS-091 Reference Paper ....................................................................... 6-5
Figure 6-22 Placing KS-091 Reference Paper 1 ....................................................... 6-5
Figure 6-23 Placing KS-091 Reference Paper 2 ....................................................... 6-5
Figure 6-24 Placing KS-091 Reference Paper 3 ....................................................... 6-5
Figure 6-25 DIP SW1 Setting .................................................................................... 6-6
Figure 6-26 Launching JCM Tool Suite Standard Edition Screen ............................. 6-6
Figure 6-27 Sensor Adjustment Selection ................................................................. 6-6
Figure 6-28 Sensor Calibration Screen 1 .................................................................. 6-6
Figure 6-29 Sensor Calibration Screen 2 .................................................................. 6-6
Figure 6-30 Non-Paper Calibration Screen ............................................................... 6-6
Figure 6-31 Non-Paper Calibration Completion ........................................................ 6-7
Figure 6-32 Placing Reference Paper Message ........................................................ 6-7
Figure 6-33 Reference Paper Calibration .................................................................. 6-7
Figure 6-34 Removing Reference Paper Message ................................................... 6-7
Figure 6-35 Second Non-Paper Calibration .............................................................. 6-7
Figure 6-36 Serial Number Change Dialogue ........................................................... 6-7
Figure 6-37 Serial Number Setting ............................................................................ 6-8
Figure 6-38 Serial Number Setting ............................................................................ 6-8
Figure 6-39 Calibration Result ................................................................................... 6-8
Figure 6-40 Serial Number Setting Button ................................................................. 6-8
Figure 6-41 Set Serial Number Screen ..................................................................... 6-8
Figure 6-42 Serial Number Setting Completion ......................................................... 6-8
Figure 6-43 White Level Test Button ......................................................................... 6-9
Figure 6-44 White Level Test Start Button ................................................................ 6-9
Figure 6-45 White Level Test Completion ................................................................. 6-9
Figure 6-46 DIP SW1 Setting .................................................................................... 6-9
Figure 6-47 JCM Tool Suite Standard Edition Initial Screen ..................................... 6-9
Figure 6-48 Performance Test Main Screen ........................................................... 6-10
Figure 6-49 Feed Motor Test Selection ................................................................... 6-10
Figure 6-50 Feed Motor Test Start Button ............................................................... 6-10
Figure 6-51 Feed Motor Test Stop Button ............................................................... 6-10
Figure 6-52 Stacking Movement Test Selection ...................................................... 6-11
Figure 6-53 Stacking Movement Test Start Button .................................................. 6-11
Figure 6-54 Stacking Movement Test Stop Button .................................................. 6-11
Figure 6-55 Sensor Test Selection .......................................................................... 6-12
Figure 6-56 Sensor Test Start Button ...................................................................... 6-12
Figure 6-57 Sensor Test Stop Button ...................................................................... 6-12
Figure 6-58 DIP SW1/SW2 Test Selection .............................................................. 6-12
Figure 6-59 DIP SW Test Start Button .................................................................... 6-12
Figure 6-60 DIP SW Test Stop Button ..................................................................... 6-12
Figure 6-61 LED Test Selection .............................................................................. 6-13
Figure 6-62 LED Test Start Button .......................................................................... 6-13
Figure 6-63 LED Test Stop Button .......................................................................... 6-13
Figure 6-64 Centering Test Selection ...................................................................... 6-13
Figure 6-65 Centering Test Start Button .................................................................. 6-13

List of Figures
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DBV™ Series DBV-500 Banknote Acceptor
Figure 6-66 Centering Test Stop Button .................................................................. 6-13
Figure 6-67 Aging Test DIP SW1 Setting ................................................................ 6-14
Figure 6-68 Aging Test DIP SW2 Setting ................................................................ 6-14
Figure 6-69 DIP SW1 #8 OFF .................................................................................. 6-14
Figure 6-70 DIP SW1 #6 and #7 ON ....................................................................... 6-14
Figure 6-71 Sensor Test DIP SW1 Setting .............................................................. 6-15
Figure 6-72 Sensor Test DIP SW2 Setting .............................................................. 6-15
Figure 6-73 Sensor Test DIP SW1 #8 OFF ............................................................. 6-15
Figure 6-74 Acceptance Test DIP SW1 Setting ....................................................... 6-15
Figure 6-75 Acceptance Test DIP SW2 Setting ....................................................... 6-15
Figure 6-76 DIP SW1 #8 OFF .................................................................................. 6-15
Figure 6-77 LED Test DIP SW1 Setting ................................................................... 6-16
Figure 6-78 LED Test DIP SW2 Setting ................................................................... 6-16
Figure 6-79 LED Test DIP SW1 #8 OFF .................................................................. 6-16
Figure 6-80 Other Tests DIP SW1 Setting ...............................................................6-16
Figure 6-81 Other Tests DIP SW2 Setting ...............................................................6-16
Figure 7-1 DBV-500 Entire Unit Exploded View Diagram ........................................ 7-1
Figure 7-2 DBV-500 Main Unit Exploded View ........................................................ 7-3
Figure 7-3 DBV-500 Upper Guide Exploded View ...................................................7-5
Figure 7-4 DBV-500 Main Frame Exploded View .................................................... 7-8
Figure 7-5 DBV-500 Series Cash Box Option Parts Exploded View ..................... 7-10
Figure A-1 Additional Maintenance Equipment Requirements .................................A-8

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DBV™ Series
DBV-500 Banknote Acceptor
List of Tables
Page
Table1-1 DBV-500 Model Number Specifications.................................................... 1-2
Table1-2 DBV-500 Cash Box Type Number Specifications ..................................... 1-2
Table1-3 DBV-500 Unit Type Number Specifications .............................................. 1-2
Table1-4 DBV-500 Software Number Specifications................................................ 1-2
Table1-5 DBV-500 Technical Specifications ............................................................ 1-6
Table1-6 DBV-500 Environmental Specifications..................................................... 1-7
Table1-7 DBV-500 Electrical Specifications ............................................................. 1-7
Table1-8 DBV-500 Structural Specifications ............................................................ 1-7
Table2-1 DIP Switch Block 1 Settings ...................................................................... 2-4
Table2-2 DIP Switch Block 2 Settings ...................................................................... 2-4
Table2-3 DBV-500 Photo-Coupler Isolation Unit Side Connector Pin Assignments 2-5
Table2-4 DBV-500 Photo-Coupler Interface Pin Assignments................................. 2-5
Table2-5 DBV-500 RS232C Unit Side Connector Pin Assignments ........................ 2-6
Table2-6 DBV-500 RS232C Interface Pin Assignments .......................................... 2-6
Table2-7 DBV-500 TTL Unit Side Connector Pin Assignments ............................... 2-7
Table2-8 DBV-500 TTL Interface Pin Assignments.................................................. 2-7
Table2-9 DBV-500 USB Unit Side Connector Pin Assignments .............................. 2-8
Table2-10 DBV-500 USB Interface Pin Assignments................................................. 2-8
Table2-11 DBV-500 ID-044 Unit Side Connector Pin Assignments ........................... 2-9
Table2-12 DBV-500 ID-044 Interface Pin Assignments ............................................. 2-9
Table2-13 DBV-500 Option Connector Pin Assignments......................................... 2-10
Table2-14 DBV-500 Sensor Type Cleaning Methods .............................................. 2-13
Table6-1 Performance Test Items using a PC ....................................................... 6-10
Table6-2 Sensor Test Items ................................................................................... 6-11
Table6-3 Performance Test Items and DIP Switch 1 Settings ............................... 6-14
Table6-4 Aging Test Interval Timing Settings......................................................... 6-14
Table6-5 Sensor and LED Condition...................................................................... 6-15
Table7-1 DBV-500 Entire Unit Parts List .................................................................. 7-2
Table7-2 DBV-500 Series Cash Box Parts List ........................................................ 7-2
Table7-3 DBV-500 Main Unit Parts List.................................................................... 7-4
Table7-4 DBV-500 Upper Guide Parts List .............................................................. 7-6
Table7-5 DBV-500 Main Frame Parts List................................................................ 7-9
Table7-6 DBV-500 Option Parts List ...................................................................... 7-11
Table7-7 DBV-500 Harness Parts List ................................................................... 7-11
TableA-1 General Fault Conditions........................................................................... A-1
TableA-2 Adjustment Fault Conditions ..................................................................... A-2
TableA-3 Communication Fault Conditions .............................................................. A-3
TableA-4 LED Flash Error Codes ............................................................................. A-3
TableA-5 LED Flash Reject Codes ........................................................................... A-6
TableA-6 Additional Maintenance Equipment Parts List........................................... A-8

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DBV™ Series
DBV-500 Banknote Acceptor
Section 1
P/N 960-100933R_Rev. 2 {EDP #233449} © 2020 JAPAN CASH MACHINE CO., LTD.
1-1
This section provides a general overview of the
DBV
™
Series DBV-500 Banknote Acceptor Unit,
pictured in Figure 1-1. This section is designed to
help the user navigate through this guide with ease.
It includes the following information:
• DBV-500 Unit
• Product Descriptions
• Precautions
• Primary Features
• Component Names
• Specifications
• Unit Dimensions
• Technical Contact Information
In order to make operating this device and navigat-
ing within this manual easier, the following illust-
rations are used:
• Safety Instructions need to be observed in order to
protect the operators and the equipment; these are
identified with Bold text and the following
pictographs:
• Special Notes affect the use of the Banknote
Acceptor; these are identified with italic text and
the following pictograph:
• Steps require the operator to perform specific
actions; these are identified with sequential
numbers (1, 2, 3, etc.).
1 GENERAL INFORMATION
Figure 1-1 DBV-500 Unit
DBV-500 Unit
Figure 1-1 DBV-500 Unit

P/N 960-100933R_Rev. 2 {EDP #233449} © 2020 JAPAN CASH MACHINE CO., LTD.
1-2
Section 1 DBV™ Series DBV-500 Banknote Acceptor General Information
Product Descriptions
Model Descriptions
Table 1-1 lists the product model number
descriptions.
Type Descriptions
Table 1-2 lists the Cash Box type number
descriptions.
Table 1-3 lists the Unit type number descrip-
tions.
Software Descriptions
Table 1-4 lists the Software number 
descriptions.
Table 1-1 DBV-500 Model Number Specifications
No.
(1) Model Name
(2) Validation Sensor
0 = Type A (Standard World Wide)
(3) Transport Unit Type
0 = Standard (World Wide/Centering Type)
(4) Intake Part Unit (Optional)
None = Standard
(5) Stacker Type*
SD = Downward Stacking (Standard)
SU = Upward Stacking (Standard)
*. When using the SD and the SU Types compatibly depends on the Bezel Type, the
Stacker Type is indicated as “SD/SU”.
Table 1-2 DBV-500 Cash Box Type Number
Specifications
No.
(1)
Cash Box Capacity*
For Standard:
S = 500 notes (New Banknote)
M = 1000 notes (New Banknote)
L = 1400 notes (New Banknote)
For 177mm Specification:
S = 500 notes (New Banknote)
M = 900 notes (New Banknote)
L = 1300 notes (New Banknote)
*. The number of stacked Notes depends on the Banknote’s condition.
(2)
Cash Box Door Lock
0 = No Lock
1 = Plastic Latch
2 = Metal Lock without Lock and with Tang
3 = Metal Lock with Lock and Tang (Designated)
4 = Metal Lock with Lock and Tang (Undesignated)
(3) Cash Box Handle
0 = No Handle (Standard)
1 = Handle Type A
(4)
Cash Box Frame Lock
0 = No Frame Lock (Standard)
1 = Frame Lock without Lock
2 = Frame Lock with Lock (Designated)
3 = Frame Lock with Lock (Undesignated)
(5) Cash Box Acceptable Banknote Length
0 = 120mm-160mm (Standard)
1 = 133mm-177mm (177mm specification)
DBV-5 * * - (*) **(/**)
*****-******-**
(1) (2)(3) (4) (5)
(1)(2)(3)(4)(5)
Type: * * * * *
Table 1-3 DBV-500 Unit Type Number
Specifications
No.
(1)
Bezel
0 = Without Bezel
1 = Bezel Type A 
(SD/SU Compatible, CC Shape Bezel, 78mm, Black)
2 = Bezel Type B 
(SD/SU Compatible, CC Shape Bezel, 71mm, Black)
3 = Bezel Type C 
(SD Specification, JCM Bezel, 78mm, Black)
(2) Sleep Mode
0 = No
1 = Yes (Standard)
(3) Memory
0 = 32M bit (Standard)
1 = 64M bit
(4) Optional Board
0 = None (Standard)
(5)
External Connection Harness A
(For CN12 = 18-Pin Connection)
0 = None
1 = Standard Harness
2 = USB I/F Harness
(6)
External Connection Harness B
(For CN16 = 6-Pin Connection)
0 = None
1 = Standard Harness
(7) External Bracket
0 = None
1 = Type A (CC Installation)
(8) Reserved
Table 1-4 DBV-500 Software Number 
Specifications
No. Software: DBV-500-SD/SU USA - * * * - V * .**-**
No. (A) (B) (C) (D)
(A) Software Model Name
(B) Denomination (Country Code)*
*. The Country Code is indicated following the ISO 3166 standard.
(C) Interface Protocol Name
(D) Software Version
0000000000
DBV-5 * * - * - (*) **(/**)
*****-******-**
(1)(2)(3)(4)(5)(6)(7)(8)

P/N 960-100933R_Rev. 2 {EDP #233449} © 2020 JAPAN CASH MACHINE CO., LTD.
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General Information DBV™ Series DBV-500 Banknote Acceptor Section 1
Precautions
Symbols in Figure 1-2 are defined as follows:
1. (Type 1) Do not insert a torn, folded, or wet
Banknote; it may cause a jam inside the unit.
2.
(Type 2) Do not expose the unit to water. The unit
contains several precision electronic devices that
can be damaged if water or any liquid is sprayed
or spilled into the unit.
3.
(Type 3) Do not install the unit in a dusty 
environment. Dust may affect/degrade the sen-
sor’s performance.
User Cautions
Careful measures were taken in the design of this
product to ensure its quality; however, the follow-
ing cautions pertain to all users and should be fol-
lowed for safe operation.
Installation Cautions
The Installation Cautions are defined as follows:
1. This unit is not designed for outdoor installation.
Be sure the Host Machine contains enough pro-
tection to avoid wet or dusty conditions when
installing it in both open-air and indoor spaces.
2. Be sure the Host Machine is designed with 
careful consideration for retrieving a Banknote
and/or clearing a Banknote jam.
3. Be careful not to use excessive outside pressure
on the Unit Frame when removing the Cash Box
from the Unit.
4. Avoid exposing the Banknote Insertion Slot to
direct Sunlight and/or Incandescent Lamp 
illumination having a Gradient Angle of 15
Degrees or more, and an illumination index of
3000 Lux or less. Ensure that the Host Machine is
also designed to avoid exposing the Banknote
Insertion Slot to direct Sunlight or incandescent
light.
5. Do not allow the Acceptor to endure a range of
temperature and humidity beyond the environ-
mental limits specified (See “Environmental
Specifications” on page 1-7. of this Section).
6. Do not use the Acceptor in environments that
may be subject to extreme temperature changes.
7. Do not use the Acceptor where it may be exposed
to airborne evaporated or sporadic chemicals
and/or oil.
8. Clean and maintain the Acceptor regularly when
located in an excessively smoke filled environ-
ment.
9. When installing the equipment, connect the
Frame Housing to the Frame Ground of the Host
Machine.
Mounting, Dismounting & Transportation
Methods for mounting, dismounting and transport-
ing the unit:
1. Be sure to turn the Power OFF before mounting
or removing the Unit from its permanent loca-
tion. Plugging or unplugging Connector Plugs
from their receptacles while the Power is ON
may cause damage to the Unit.
2. When installing the Transport Unit, ensure that
the Transport is properly replaced in its correct
original location and will not move forward by
pulling.
3. Be sure to carry the Unit by both hands when
transporting. Holding the Unit by one hand may
cause personal injury if the Unit accidentally
becomes disassembled and drops away.
4. Be careful not to use excessive outside pressure
on the Unit, or subject it to excessive vibration
during transportation.
Placing Foreign Objects into the Unit
Observe the following precautions when placing
foreign objects into the Unit:
1. Do not insert anything except Banknotes into the
Insertion Slot. Inserting Receipts, Stapled Tick-
ets, Rubber Bands, or Credit Cards into the Unit
may damage the Banknote Transport path.
2. Do not inject liquids into the Banknote Insertion
Slot. Injecting water, oil or cleaning agents may
damage the Sensors within the Banknote Trans-
port path.
Preventive Maintenance
The preventive maintenance requirements are
defined as follows:
1. When closing the Upper Guide of the Acceptor,
ensure that it clicks firmly into place.
2. Do not redesign or disassemble the DBV-500
Acceptor. Unauthorized use by inadequately
trained personnel, or use outside the original
manufacturer’s intent for operation voids the
warranty.
3. Perform routine cleaning and maintenance at
least once a month to keep the DBV-500 Unit’s
performance stable.
4. Use a soft, lint-free Micro-fiber cloth, cotton
swab or compressed air spray to clean dust and
debris from the Rollers.
Figure 1-2 Precautionary Symbols
Type 1 Type 2 Type 3
Figure 1-2 Precautionary Symbols
Caution: Be careful to avoid personal
injury to your fingers when closing the
Upper Guide Section.
WARNING: Do not inject water or liquid
agents of any kind into the Acceptor,
as this may cause extreme damage to
the Unit.

P/N 960-100933R_Rev. 2 {EDP #233449} © 2020 JAPAN CASH MACHINE CO., LTD.
1-4
Section 1 DBV™ Series DBV-500 Banknote Acceptor General Information
5. If the Unit is exposed to water or other liquids,
use a clean, dry Micro-fiber cloth to wipe off and
absorb excess liquids immediately. Any remain-
ing liquids may affect and degrade the Sensors
and Validation performance.
Banknote Fitness Requirements
The following Banknote types may not validate
correctly, or worse, can cause a jam and/or damage
to the unit’s Transport Path. 
Banknotes exhibiting the following conditions
illustrated in Figure 1-3 should be avoided:
• Torn
• Worn
• Taped
• Excessive folds or wrinkles
• Dirty
• Wet and/or Oiled
• Adhering foreign objects
• Excessive miscuts, misaligns and/or misprints
Primary Features
This DBV-500 Series Banknote Acceptor Unit 
contains the following primary features:
• Automatic Centering – The Centering
Mechanism (Figure 1-4) allows the unit to read
Banknotes without using special Banknote
Guides. It improves the overall acceptance
rate.
• High-Speed Processing – The validation
processing speed is less than two seconds by
the precision high performance validation
sensors
.
WARNING: To minimize risk of damage
to internal printed circuit boards, never
allow excess fluid (e.g., from a wet
cleaning cloth) to drip or leak into the
device. Internal printed circuit boards
may be damaged. Do not use any
alcohol, citrus based cleaners,
solvents or scouring agents that can
damage the plastic surfaces of the
device.
WARNING: This Unit is designed for
use with a Limited Power Source!
Design the Host Cabinet space to meet
all local related safety standards.
Caution: Make sure Interface Harness
connections to the Host Machine are
shorter than 9.84 Feet (3 Meters) in
length. Cut off all unused portions of
the Interface Harness wiring to avoid
static electrical effects or short circuit
possibilities that could cause damage
to the Unit.
Figure 1-3 Unacceptable Banknotes
Figure 1-3 Unacceptable Banknotes
Damaged or Taped Banknotes
Wrinkled or Folded Banknotes
Curled, Folded or Partial Banknotes
Dirty Banknotes Wet or Oiled Banknotes
Figure 1-4 Automatic Centering Mechanism
Figure 1-4 Automatic Centering Mechanism
60mm-78mm

General Information DBV™ Series DBV-500 Banknote Acceptor Section 1
P/N 960-100933R_Rev. 2 {EDP #233449} © 2020 JAPAN CASH MACHINE CO., LTD.
1-5
Component Names
Figure 1-5 illustrates the DBV-500 component names and locations.
Figure 1-5 DBV-500 Component Names
Figure 1-5 DBV-500 Component Names
a) Bezel
b) Full-Color Indicator
c) Transport Unit
d) Cash Box
e) Cash Box Latches
f) Unit Guide Open/Close Latches
g) USB Connector (For Maintenance)
h) Power/Interface Connector
i) DIP Switch Block 1
j) DIP Switch Block 2
Option Items
k) Handle
l) Frame Lock
m) Plastic Latch
n) Metal Lock
b
c
g
f
a
j
h
i
d
m
n
k
e
Option Items
l

Section 1 DBV™ Series DBV-500 Banknote Acceptor General Information
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1-6
Specifications
Technical Specifications
Table 1-5 DBV-500 Technical Specifications
Acceptance Rate*:
*. Refer to the specific Country’s “Software Information Sheet” for each Country’s particular Banknote acceptance rate.
98% or greater
The following Banknote types are excluded:
• Banknotes with excess or poor magnetism or unclear graphics
• Double (dual) Notes
• Worn, dirty, wet, stained, torn or excessively wrinkled Banknotes
• Banknotes having folded corners or edges
• Banknotes having the wrong cut dimensions or printing displacement
• Returned Banknotes because of incorrect or failed insertion.
Banknote Types Accepted:
• Long side: 120-160mm (4.72-6.29 in.) 
133-177mm (5.23-6.97 in.) (Option)
• Short side: 60-78mm (2.36-3.07 in.)
Insertion Direction: Four-Way†
†. Insertion Direction may be reduced when using multiple denominations. Refer to the specific Country’s “Software Information Sheet” for each Country’s particular Banknote
insertion direction.
Processing Speed‡:
‡. Excluding Host Communication time lag (Condition [Power Supply: +12V DC ±1º, Temperature: 23º C ±3º C, Humidity: 40%-65%RH, Standard US dollars).
Less than 2 seconds
(from Banknote insertion to next Banknote insertion)
Validation Method: Optical Sensor (Light, Transmissive/Reflection)
Diagnostic Indicators: Bezel Insertion Slot Display
Escrow: 1 Note
Anti-stringing Mechanism: Optical Detection and Internal Cash Box Lever
Cash Box Capacity**:
**. The number of Notes stacked depends on the Banknote’s condition and denomination.
For Standard
Approximately 500 notes (new Banknotes)
Approximately 1000 notes (new Banknotes)
Approximately 1400 notes (new Banknotes)
For 177mm Specification
Approximately 500 notes (new Banknotes)
Approximately 900 notes (new Banknotes)
Approximately 1300 notes (new Banknotes)
Cash Box Access: Rear Access
Interface††:
††.The Interface Harness connecting to the Host should be less than 3m (9.84 ft).
Photo-Coupler Isolation
TTL
RS232C
USB [USB Specification Rev.2.0 Full Speed Transfer (12Mbps)]

General Information DBV™ Series DBV-500 Banknote Acceptor Section 1
P/N 960-100933R_Rev. 2 {EDP #233449} © 2020 JAPAN CASH MACHINE CO., LTD.
1-7
Environmental Specifications
Electrical Specifications
Structural Specifications
Table 1-6 DBV-500 Environmental Specifications
Operating Temperature: -15ºC to +60ºC (5ºF to 140ºF)*
*. Depends on hydrothermal conditions.
Storage Temperature: -20ºC to +60ºC (-4ºF to 140ºF)*
Relative Operating Humidity: 15% to 90% RH (non-condensed)
Relative Storage Humidity: 30% to 65% RH (non-condensed)
Visible Light Sensitivity: Avoid contact with direct sunlight (Interior lighting must be incandescent with a 
Radiant Angle of 15 Degrees or more having an Illumination index of 3000 Lux or less)
Installation: Semi-outdoor
Table 1-7 DBV-500 Electrical Specifications
Supply Voltage*:
*. Use a Limited Power Source.
12V DC ±5% (Greater than 4.0A/50W) - 24V DC ±5% (Greater than 2.0A/50W)
Current Consumption:
12V DC
• Standby = 200mA
• Operation = 2.3A
• Peak = 3.0A
Maximum Current Limitation Mode†
• Standby = 200mA
• Operation = 1.4A
• Peak = 2.0A
†. The maximum current can be limited to less than 2.0A by DIP Switch settings. The specification would be12V DC/2.0A. This option allows the DBV-500 to operate with a
lower current power supply, however the number of banknotes stacked will be reduced.
24V DC
• Standby = 120mA
• Operation = 1.2A
• Peak = 1.4A
Sleep Mode‡
• Mode A = 35μA (Typ)
• Mode B = 95μA (Typ)
‡. Power saving mode while in standby. The two Sleep Mode options (Mode A [Host Wakeup Mode]/Mode B [Entrance Sensor Wakeup Mode]) are set by DIP Switch settings.
When Mode A and Mode B are set at a same time, a larger current (150μA) is applied and the DBV-500 activates when commands from the Host are received.
Table 1-8 DBV-500 Structural Specifications
Weight:
Unit with Bezel: Approximately 1.4kg (3.09lbs.)
Standard 500 note Cash Box: Approximately 0.8kg (1.76lbs.)
Standard1000 note Cash Box: Approximately 1.0kg (2.20lbs.)
Standard1400 note Cash Box: Approximately 1.2kg (2.64lbs.)
177mm Specification 500 note Cash Box: Approximately 0.8kg (1.76lbs.)
177mm Specification 900 note Cash Box: Approximately 1.1kg (2.42lbs.)
177mm Specification 1300 note Cash Box: Approximately 1.3kg (2.86lbs.)
Mounting: Horizontal, 0 degrees, ±0 degrees angle
(See “Installation Procedure” on page 2-1 for the installation.)
Outside Dimensions: See “Entire Unit Outside Dimensions” on page 1-8.
0-10 20 30 5040
100
90
80
70
60
50
40
30
20
10
0
60
10
-20 70
Hydrothermal Condition Table
Humidity [%RH]
Temperature [ºC]
Allowable
and Humidity Range
60ºC/30RH%
40ºC/90RH%
10ºC/15RH%
-15ºC/30RH%
Operating Temperature

Section 1 DBV™ Series DBV-500 Banknote Acceptor General Information
P/N 960-100933R_Rev. 2 {EDP #233449} © 2020 JAPAN CASH MACHINE CO., LTD.
1-8
Unit Dimensions
Entire Unit Outside Dimensions
Figure 1-6 illustrates the DBV-500 Unit with Standard Cash Box Outside Dimensions.
Figure 1-7 illustrates the DBV-500 with 177mm Cash Box Outside Dimensions.
Figure 1-6 DBV-500 Unit With Standard Cash
Box Outside Dimensions
75
48.5
76
271.7
17
13.2
16.7
2.9
(11.6)
(37.1)
(107)
4.5
10.3
12.5
(11.4)
4.5
(27)
92.5
50.8
5.4
8
116
132
5.4
92
100.6
260.8 1500 Banknotes
205.2 1000 Banknotes
153.2 500 Banknotes
Handle Specification
Frame Lock Specification
NOTE: All dimensions in millimeters
Figure 1-6 DBV-500 Unit With Standard Cash Box Outside Dimensions
Figure 1-7 DBV-500 Unit With 177mm Cash Box
Outside Dimensions
Handle Specification
Frame Lock Specification
153.2 500 Banknotes
205.2 900 Banknotes
260.8 1300 Banknotes 2.9
95.9
100.6
92
(19) 271.7
（107）
(11.6)
(37.1)
12.5
10.3
4.5
5.4
116 132
8
290.7
191.2
7576
48.5
(Ø15)
(27)
(11.4)
4.5
92.5
50.8
5.4
13.2
16.7
17
NOTE: All dimensions in millimeters
Figure 1-7 DBV-500 Unit With 177mm Cash Box Outside Dimensions