Bay-Tek quik drop User manual


SERVICE MANUAL


FACTORY CONTACT INFORMATION
All games are proudly manufactured at our factory in Pulaski, Wisconsin, USA
SALES
Phone: [phone]
Fax: [phone]
Email: [email protected]
PARTS
Phone: [phone] Ext 1101
Fax: [phone]
Email: [email protected]
SERVICE
Phone: [phone] Ext 1102
Fax: [phone]
Email: [email protected]
Open Monday - Friday
8 AM - 5PM C.S.T.
BAY TEK ENTERTAINMENT
1077 East Glenbrook Drive
Pulaski Industrial Park
Pulaski, WI 54162 USA
SIGN UP TO RECEIVE OUR E-MAILS!
Stay up to date on the latest game information, new products launches, early notification of
parts specials, updates of retro fit parts, software upgrades, best practices and more!
Visit baytekent.com and enter your email to sign up!
You can also register your new game at baytekent.com/register


TABLE OF CONTENTS
FACTORY CONTACT INFORMATION ……..…………………………. 2
TABLE OF CONTENTS...……………………………………………….. 3
WELCOME TO Quik Drop ……………………...………………………. 4
GAME SPECIFICATIONS ……………………………………….……… 5
SAFETY PRECAUTIONS ……………………………………………… 5
GAME SET UP ………………………………………….……………. 6 - 8
HOW TO PLAY ……………………..……………….…………………… 9
MAIN MENU FUNCTIONS ……………………………………………. 10
GAME MENU …………………………………………….…….. 11
PAYOUT MENU ……………………………...………….…… 12
TICKET BUCKET MENU ……………….………………………. 13
STATISTICS …………………………………………..….……… 14
DIAGNOSTICS ………………………………….……………….. 15
ERROR CODES ………………………..………………………… 16 - 17
SENSOR LOCATIONS ……………………..….………………….…… 18
CARD SWIPE INSTALLATION ……………………………………….. 19
HOW TO ADJUST MARQUEE HEIGHT ………………………….…. 20
HOW TO ACCESS BALL TUBE FILL SENSOR ……………...……. 20
HOW TO ACCESS TOP BALL FILL MOTOR & SENSOR ………. 21
HOW TO CHANGE JACKPOT DISPLAY BOARD …………………. 21
HOW TO REPLACE MONITOR ………...………….………….…..… 22
HOW TO REPLACE BALL DROP SOLENOID ……………...……. 23
AVAILABLE BLANKING PLATES …………………………………….. 23
HOW TO REPLACE CAROUSEL MOTOR ………...………….……. 24
HOW TO ACCESS BLOWER ……………………….….……...……. 25
HOW TO REMOVE BLOWER ……………........................……. 25 - 26
HOW TO CHANGE FUSES IN MARQUEE …………...……….……. 27
HOW TO CHANGE LIGHTS IN MARQUEE …………………...……. 27
WIRING DIAGRAMS ……………………………………………… 28 - 35
TROUBLESHOOTING GUIDE ……….…………………………. 36 - 44
POWER SUPPLY DIAGNOSTICS …………………………………… 45
HOW TO UPDATE SOFTWARE …………………………….………. 46
BILL ACCEPTOR DIAGNOSTICS …………………………………… 47
DIPSWITCH SETTINGS ………………………………………………. 47
PARTS LIST …………………...…………………………………… 48 - 49
PARTS PICTURES ………………………………………….……… 50 - 52
I/O AUX BOARD PINOUT …………….………………………..……… 52
DECAL DIAGRAM ……………………………………………………… 53
MAINTENANCE LOG ………………………………………………….. 54
TECHNICAL SUPPORT ……………………………………………….. 55
WARRANTY …………………………………………………………….. 56
Manual Revision 1/23/2020 Software Version: 1.0.9


WELCOME TO QUIK DROP
GAME INSPECTION
Please inspect the game for any damaged, loose, or missing parts.
If damage is found, please contact your freight carrier first.
Then, contact Bay Tek Entertainments’ Service Department at
[phone] Ext. 1102
Or email us at [e-mail] for further assistance.


SAFETY PRECAUTIONS
GAME SPECIFICATIONS
WEIGHT
NET WEIGHT 650 lbs. 295 kg
SHIP WEIGHT 740 lbs. 336 kg
GAME DIMENSIONS
WIDTH 38 1/2" 98 cm
DEPTH 43" 110 cm
HEIGHT 109" 277 cm
OPERATING TEMPERATURE
FAHRENHEIT 45 - 80 F
CELSIUS 7.2 - 26.7 C
SHIPPING DIMENSIONS
PALLET # 1 50”x 48” x 88” 590 lbs. class 125
PALLET # 2 40”x 40” x 40” 150 lbs. class 125
POWER REQUIREMENTS
INPUT VOLTAGE 115 VAC
220 VAC
INPUT FREQUENCY 60 Hz
50 Hz
MAX OPERATING CURRENT
5.5 AMPS @ 110 VAC / 3 AMPS @ 220VAC


Game keys are taped to the Drop Button of the game.
Unlock the back door and remove from cabinet.
QUIK DROP SETUP
The game will arrive on 2 pallets. Please inspect the pallets for shipping damage and report
immediately to the freight company if any damage is found.
There will be about 1/2 hour of assembly time needed.
Tools Needed:
1 step ladder (6 foot) 9/16” Wrench 2 people
Phillips screwdriver bit # 2 Square head screwdriver bit
Important:
Portions of this game are heavy, bulky and large. Assembly requires 2 people to lift heavy
components, and ladders that are tall and strong enough to position components to the top of the
game.
From the large pallet, unwrap and unbox the lower cabinet.
Position the lower cabinet in position about 3 feet away from the wall.
To prevent damage to the carousel motor during shipping, bubble wrap
has been installed in the back of the game.
The bubble wrap must be removed before turning on game!
Unlock the coin box door and remove hardware kit which is located
in the coin box.
The marquee is heavy, bulky and large.
Assembly requires 2 people and ladders
that are tall and strong enough to position
components to the top of the game.
Carefully lift marquee to the top of the
game and position the tube into the white
plastic ring mounted to the roof of the
game.


QUIK DROP SETUP
Secure the marquee in place by threading 4 bolts (A5BOHH090), 4 lock
washers (A5WALO010) and 4 washers (A5WAFL050) up into the
marquee. Tighten all 4 bolts using a 9/16” wrench.
Pull the 7 cables down from the marquee into the lower cabinet.
A5BOHH090 A5WAFL050
A5WALO010
Plug the 7 cables from the marquee into the color coded connectors as shown:
CE5842 power cable to CE5859 - 4 pin flat
CE5841 ribbon cable to board
CE5826 motor cable to CE5827 - Green
CE5853 sensor cable to CE5815 - Red
CE5825 speaker cable to CE5828 - Orange
CE5851 sensor cable to CE5822 - Yellow
CE5858 display cable to CE5838 - Blue


QUIK DROP SETUP
Open the back door of game and remove the upper
ball return chute.
Carefully lift upper ball return chute to the top of the
game and position into the top of the game and up
against the marquee.
Secure the top of ball return chute with
2 of the black 10 screws using a # 2
square bit.
Inside the lower cabinet, secure the lower ball return
chute by installing 2 of 3/4 “ bugle screws using a
Phillips screwdriver.
At the top of the game,
install 2 of 1” bugle screws
using a # 2 square bit
Unlock the coin box door and remove power cord from
the coin box. Plug one end into the back of the cabinet
and the other into the wall.
Open the front door of the cabinet and flip the rocker
switch on the power strip to power on game.
You’re ready to Quik Drop!
A5SCPH150
A5SCSQ001
A5SCFH030


Press the button to drop 50 balls into the
moving buckets before time runs out.
Rapid fire is encouraged!
Win tickets for the balls caught.
Catch all 50 balls in the allotted time to
win the progressive jackpot!
HOW TO PLAY


MAIN MENU FUNCTIONS
The Menu and Menu Select buttons are located
inside the center lower front door.
Hold the MENU button down for 1 second to open the main menu
on the display.
Press MENU to scroll through the options, and MENU SELECT to
change the settings.
Default settings are highlighted in yellow below.
MAIN MENU
MUTE OPTION DISABLED ENABLED
GAME VOLUME Press the Menu Select button to change game volume level.
(Default = 6)
ATTRACT VOLUME Press the Menu Select button to change attract volume level.
(Default = 4)
JACKPOT VOLUME Press the Menu Select button to change jackpot volume level.
(Default = 8)
CLEAR CREDITS AND TICKETS
Press the Menu Select button 3 times to clear any
accumulated credits and tickets.
GAME MENU Press the Menu Select button to enter the Game Settings Menu
PAYOUT MENU Press the Menu Select button to enter the Payout Settings Menu
STATISTICS Press the Menu Select button to enter the Statistics Menu
DIAGNOSTICS
RESET FACTORY DEFAULTS Press Menu Select button 3 times to Reset Factory Defaults
EXIT Press the Menu Select button to exit menu.
Press the Menu Select button to enter the Diagnostics Menu
MACHINE ID Only used when 2 games are linked together with Link Kit
Software version is shown on the display as you enter the menu.
If one shows “Not Found” then the circuit board is not
communicating to motherboard.
“Link Light Version” only applies to 2 games linked together. Link Light Version Not Found
PC Version
Aux Version Link
Server Version
1.0.9
1.0
1.0


GAME MENU
20 21 22 23 24 25 26 27 28 29 30
TIME PER GAME
Sets the time in seconds of a game
Scroll through the options by pressing the “MENU” button.
Change selection with the “SELECT” button.
Scroll to “BACK” and press the “SELECT” button to go
back to the main menu.
Default settings are highlighted in yellow below.
“TICKETS” means the game will pay out tickets, and show the word “TICKETS” on screen.
“POINTS” means the game will pay out tickets, and show the word “POINTS” on screen.
“COUPONS” means the game will pay out tickets, and show the word “COUPONS” on screen.
“ENTERTAINMENT” means the game will not pay out tickets.
DISPLAY PAYOUT
TICKETS POINTS COUPONS ENTERTAINMENT
0 5 10 15 20 25 30
ATTRACT TIME
Sets the amount of time in minutes between attract mode cycles
0 means there will be no attract mode cycles
MAX TIME
Sets the maximum time in seconds of a game
Actual game time is automatically extended by milliseconds with each non-jackpot game played.
Actual game time is returned to “Time Per Game” with a jackpot win.
20 21 22 23 24 25 26 27 28 29 30
ATTRACT BALL DROP
Sets the number of balls that drop during attract mode
0 1 2 3 4 5 6 7 8 9 10


PAYOUT MENU
Scroll through the options by pressing the “MENU” button.
Change selection with the “SELECT” button.
Scroll to “BACK” and press the “SELECT” button to go
back to the main menu.
Default settings are highlighted in yellow below.
DISABLED 1 2 3 4 5 6 …. 27 28 29 30
FIXED TICKETS
Option to set the same amount of tickets for every game, over-riding all ticket and jackpot settings
CREDITS PER GAME
0 1 2 3 4 5 6 7 8 9 10
Sets the amount of credit pulses needed to start a game. “0” will be free play.
CARD READER
“TRUE” will show “Swipe Card to Play” verbiage on the screen.
FALSE TRUE
DIVIDE TICKETS BY TWO
“TRUE” will pay out 1 physical ticket for every 2 tickets won.
FALSE TRUE
JACKPOT START
150 200 250 300 350 400 450 500 550 60050 100 …. 850 900 950 1000
Sets the amount of tickets the jackpot starts at and resets to after a jackpot win
Press the Menu Select button 3 times to reset the jackpot value to “Jackpot Start” value
JACKPOT RESET
Press the Menu Select button to enter the Ticket Buckets Menu
TICKET BUCKETS MENU
JACKPOT MAX
150 200 250 300 350 400 450 500 550 60050 100 …. 850 900 950 1000
Sets the maximum amount of tickets to which the jackpot will increment
JACKPOT INCREMENT
0 1 2 3 4 5 6 7 8 9 10
Sets the amount of tickets added to the jackpot per game played, 0 means that the jackpot will not increase


TICKET BUCKETS MENU
Ticket Values can be changed to
affect average tickets per game
payout.
TICKET BUCKET OPTIONS
BALLS
CAUGHT
AVERAGE TICKETS PER GAME
3-6 6-9 10-14 14-17 18-23 25-30 28-32 33-36 48-54 66-72
LOW HIGH TICKET VALUES
0 20 1 3 5 5 5 10 10 10 20 30
21 30 3 4 10 10 15 20 20 20 30 50
31 40 4 5 12 15 20 25 30 30 50 60
41 45 5 10 15 20 25 30 40 50 80 75
46 49 10 20 20 25 35 50 50 75 100 100
JACKPOT START
100 100 100 250 250 350 500 500 500 500
Default settings are highlighted in yellow below.
High Range of balls caught for
each level can be adjusted,
and will automatically populate the
Low Range for the following level
to avoid overlap.
Jackpot Start is set in the “Payout Menu” and will increment up according to the
settings and reset back to Start Value when the jackpot is won.
Low Range
can not be
changed


STATISTICS
TOTAL PAYOUT
Shows the total number of tickets payed out since last Reset.
Scroll through the options by pressing the “MENU” button.
Change selection with the “SELECT” button.
Scroll to “BACK” and press the “SELECT” button to go
back to the main menu.
TOTAL JACKPOTS WON
Shows the total number of Jackpots won since last Reset.
TOTAL GAMES PLAYED
Shows the total number of games played since last Reset.
RESET STATISTICS
Press the “SELECT” button 3 times to reset statistics.
JACKPOT PAYOUT
Shows the total number of Jackpot tickets won since last Reset.
AVERAGE PAYOUT
Shows the average tickets per game since last Reset.


DIAGNOSTICS
Scroll through the options by pressing the “MENU” button.
Change selection with the “SELECT” button.
Scroll to “BACK” and press the “SELECT” button to go
back to the main menu.
The top section of diagnostic data shows
actual “live” status of game sensors and
switches.
DIAGNOSTICS MENU
BUTTON
INPUT
Normally OFF, shows ON when player
button is pressed down CAROUSEL
MOTOR
Normally 5.0-6.0, shows RPM value of carousel
motor (approx.10 seconds per rotation)
TUBE
SENSOR
Normally ON when tube is full, shows OFF if
top tube sensor beam is not blocked TOP FEED
MOTOR
Normally FORWARD, shows REVERSE if
sensor detects a jam and motor goes backward
BALL
COUNT
Normally OFF, shows ON when sensor in
bottom of tube is blocked BLOWER
STATUS
Normally OFF,
shows ON when blower is activated
BALL
SCORE
Normally OFF, shows ON when sensor in
score trough is blocked BALLS
FIRED
Shows number of solenoid pulses during
a system test
CAROUSEL
ENCODER
Normally OFF with flashes of ON as the
carousel sensor is blocked as motor turns BALLS
COUNTED
Shows balls counted from sensor at the bottom
of the tube during a system test
TOP FEED
ENCODER
Normally OFF, only flashes ON as the top
ball feed motor turns to drop balls into tube BALLS
SCORED
Shows balls scored from sensor in score
trough during a system test
DIAGNOSTIC TOOLS
CLEAR BALL DATA Press "Select" button 3 times to clear diagnostic data before start of a "SYSTEM TEST"
SYSTEM TEST Press "Select" button to START system test. (Game will fire 2 balls per second until test
is stopped) Press ""Select" button again to STOP system test
TOGGLE CAROUSEL MOTOR
Normally set to NORMAL. Can be changed to OFF to stop carousel motor.
Must be set to NORMAL for game to function properly
TOGGLE BLOWER Normally set to NORMAL. Can be changed to ON to start blower. Can be changed to OFF
to stop blower. Must be set to NORMAL for game to function properly
TEST TICKET DISPENSE Press "Select" button to dispense 1 ticket


ERROR CODES
The Quik Drop game is equipped with error-sensing software.
When this Game Error screen appears, the game is not functioning normally.
The carousel sensor is not seeing the motor turning.
Check to make sure carousel motor is turning, check for 12 VDC at
motor.
Clean Carousel Encoder sensor. Check for voltage drop on blue
and white wires as encoder turns.
AACB4401
Carousel Sensor
12 Volts DC power between the Yellow and Blue wires.
When sensor is on an open notch 3.3 VDC between Blue
and White wires.
When Blocked - 0 VDC between the Blue and White wires.


12 Volts DC power between
the Orange and Green wires.
Normally 3.3 VDC between
Green and White wires
(LED is OFF)
When Blocked - 0 VDC
between the Green and
White wires. (LED is ON)
The game knows it is not seeing any balls scored.
Clean or replace Ball Score Sensor in the back of game at the end of
the metal collection tray.
Check for voltage drop on green and white wires as this sensor is
blocked.
The top auger sensor is not seeing the auger motor turning.
Top Ball Dispense Motor should turn if the tube is not full.
First clean or replace Fill Sensor in the top of the tube behind the
round marquee sign. Motor will also turn if you unplug this sensor.
Clean Top Auger sensor. Check for voltage drop on black and white
wires as auger motor turns.
12 Volts DC power between the Black and Red wires.
When sensor is open, there is 3.3 VDC between Black and White wires.
When Blocked - 0 VDC between the Black and White wires. (LED is ON)
AACB3404A Ball Feed
Encoder Sensor
AACE5853
Sensors need to be cleaned occasionally to prevent misreading due to dust build up.
A simple wipe of the sensors with a Q-tip or Kleenex will be enough to clear most sensor issues.
Do not use any solutions or chemicals when wiping the sensors.




ERROR CODES
The communication between the Newgen board and the Motherboard is faulty.
Please check Wiring Diagrams to determine which motherboard is in your game and how the wiring is routed.
Check connections along this wiring path to determine issue. Refer to Communication Error Troubleshooting.


12 Volts DC power between
the Red and Black wires.
Normally 3.3 VDC between
Black and White wires
(LED is OFF)
When Blocked - 0 VDC
between the Black and
White wires. (LED is ON)
The game knows it is not seeing any balls dropping out of the tube
Clean or replace Ball Count Sensor in the center of the game at the
bottom of the tube.
Check for voltage drop on black and white wires as this sensor is
blocked.


12 Volts DC power between
the Red and Black wires.
Normally a ball is blocking
sensor and has 0 VDC
between Black and white
wires (LED is ON)
When Blocked - 3.3 VDC
between the Back and White
wires. (LED is OFF)
The top tube sensor is not seeing balls fill the tube.
Auger Mixing Motor should turn if the tube is not full.
Clean or replace Fill Sensor in the top of the tube behind the round
marquee sign. Motor will also turn if you unplug this sensor.
Check for voltage drop on black and white wires as this sensor is
blocked.
AASO5800
Ball Drop
Solenoid
4.1 Ohms
The game knows it is trying to drop balls, but not seeing any balls
dropping out of the tube.
Make sure the solenoid is not jammed, it should move and drop a ball
every time the button is pressed. Check for 12 volts DC at solenoid.
If balls are dropping, clean or replace Ball Count Sensor in the center of
the game at the bottom of the tube.
A5PB4600
Ball Drop Button
Switch is wired
normally open.
The player ball drop button is stuck down.
Clean or replace player ball drop button.
Check for voltage on green and orange wires and ensure the switch is wired
correctly as shown.


SENSOR LOCATIONS


Option #1:
New card swipe systems may come with a standard
9 pin Molex connector.
Simply unplug this connector and plug into your card
swipe reader.
Option #2:
If your card swipe systems does not have a standard 9
pin Molex connector, then you will have to splice wires into
the AACE5815 harness.
If you have to splice the wires, use
these two. (Green and Black)
AACE5815
AACBL4A-DOOR
 
This ICL connector
is to be used for
card swipe systems
AACE5815
AACBL4A-DOOR
 
CARD SWIPE SYSTEM INSTALLATION
Note: Many card swipe systems have a voltage threshold that can be adjusted in the card swipe menu.
Please set this “Game Drive Threshold” to 2 Volts.
Menu Changes
Enter menu, go to “Payout” Menu
Set “Credits” to 1
Set “Card Reader” to “True”
Go to “Game” Menu
Set “Display Payout” to desired option: Tickets, Points, or Coupons
Caution! The red wire
is +12 Volts !


HOW TO ADJUST MARQUEE HEIGHT
Each side of the marquee support is equipped with a height
adjustment system, allowing flexibility in height from 109” to
123”
Remove casters before installing marquee for 9 foot ceiling
height. (107”)
Loosen the upper bolts on the both sides and remove the
lower bolts using a 9/16” wrench.
Lift the marquee up, allowing bolts to ride in the grooves.
Select your desired height and allow the marquee to slide
back down and rest in the notches.
Re-install the lower bolts and re-tighten the upper bolts to
hold the marquee securely.
LOOSEN
REMOVE
HOW TO ACCESS BALL TUBE FILL SENSOR
Release the 2 latches on the right side of the
marquee and swing open the large round marquee
This provides access to the Ball Tube Fill Sensor.