Jigsaw Infrared Heating User manual

Feel the Future of Heating. Step out of the Shade and into the Sun
Infrared Heating
Instruction Manual: Glass & Mirror Infrared Heater

Jigsaw provide the solution piece by piece Feel the Future of Heating. Step out of the Shade and into the Sun
2 3
GENERAL INFORMATION TABLE OF CONTENTS
PAGE
4
5
6
7
8
9
14
15
16
17
18
1. Technical features of the appliance
7. Product Guarantee
2. General Information
3. Product Advice
5. 3 Controls
6. Cleaning and maintenance
5. 1 Mounting
3. Positioning and Installation
4. Installation
5. 2 Electrical connection
8. Heating Advice
199. Warranty
Unpack the appliance and place it either on the protective
packaging or on a carpet/soft surface:
Package contains:
• Appliance
• Wall mounting kit & 350mm Screwdriver (1 Per order)
• Instruction manual
1. Read these instructions carefully before installing and using the
appliance and keep for future reference.
2. Use the appliance only according to these instructions.
3. These instructions do not cover all situations that may arise.
Use caution and common sense when installing and using the
appliance.
4. Modification of the heater in any way voids the warranty.
5. Make sure that the appliance is in good condition prior to
installation and do not use the appliance if damaged.
6. This appliance is not intended for use by persons (including
children) with reduced physical sensory or mental capabilities.
7. Children shall not play with the appliance.
8. Children of less than 3 years should be kept away unless
continuously supervised.
9. This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
10.Children aged from 3 years and less than 8 years shall not plug
in, regulate and the appliance or perform user maintenance.
11.Cleaning and user maintenance shall not be made by children
without supervision.
CAUTION:
During normal operation the surface of the appliance
may reach high temperatures which can cause burns.

Jigsaw provide the solution piece by piece Feel the Future of Heating. Step out of the Shade and into the Sun
4 5
TECHNICAL FEATURES CERTIFICATION
230V 50Hz
Degree of protection: IP44
The features of the appliance are indicated on the
features label situated on the rear surface of the
heater.
(W):
ALUMINIUM FAR INFRARED HEATER
This appliance complies with European Directives:
• EN 60335-1:2012 / EN60335-2-30 (Safety of
Electrical Appliances)
• EN55014 1 + 2 / EN61003-2 / EN61003-3 (EMC)
• EN50366:2003+A1 (EMF)
• EN60529-1992 + A2 (IP44 rating)
• RoHS
• CE Certified
The Restriction of the Use of Certain Hazardous
Substances (RoHS) in Electrical and Electronic
Equipment Directive (2011/65/EU)aims to
prevent hazardous substances from entering the
production process and thereby keep them out of
the waste stream.
The Waste Electrical or Electronic Equipment
(WEEE) Directive requires countries to maximise
separate collection and environmentally friendly
processing of these items. In the UK, distributors
including retailers must provide a system which
allows all customers buying new electrical
equipment the opportunity to recycle their old
items free of charge.
All the packaging for this heater is recyclable. This
includes the AirSac wrapping. Deate and place in
your recycling bin.

Jigsaw provide the solution piece by piece Feel the Future of Heating. Step out of the Shade and into the Sun
6 7
PRODUCT ADVICE POSITIONING AND INSTALLATION
WARNING -in order to avoid overheating, do not cover
the heater.
Combustible or ammable materials and pressurised
containers (sprays, fire extinguishers, etc.) must be kept at a
distance of at least 50cm from the appliance.
Do not touch the appliance with wet hands or feet.
It is important NOT to cover the appliance at any time in
order to avoid dangerous overheating.
The supply cord cannot be replaced. If the cord is damaged
the appliance should be scrapped.
The materials used for packaging is only to be used for
transport and can be recycled. Remove before use. For
disposal, use dedicated recycling containers.
This appliance is intended for domestic use for room
heating.
It must be fixed onto a wall as indicated in this instruction
manual.
The means for disconnection must be incorporated in the
fixed wiring in accordance with the wiring rules.
Ideally the heaters, if in landscape orientation, should be
mounted at picture / mirror height.
Our heaters are rated IP44 which means they can be
installed in zone 1 or 2 of a bathroom. We recommend
zone 2 or outside zone as most appropriate.

Jigsaw provide the solution piece by piece Feel the Future of Heating. Step out of the Shade and into the Sun
8 9
INSTALLATION ADVICE MOUNTING BRACKETS
• Should not be installed in contact with the oor.
• The equipment must not be located immediately below a
socket-outlet.
• The equipment shall not be used if the panel is damaged.
• The supply cord cannot be replaced. If the cord is
damaged the appliance should be scrapped.
• Should not be installed in close proximity to ammable or
combustible materials or pressurised containers.
• Make sure that there are no electrical cables or pipes in
the wall which could be damaged during installation.
Make sure the rawl plugs and screws used to mount the heater
are suitable for the wall type onto which the appliance is going to
be installed. If in doubt, ask professional qualified personnel.
The brackets on the Glass and Mirror heaters are suitable for
wall mounting only.
The heater bracket provides the option of hanging your heater
in either landscape or portrait orientation. Rotate and fix to suit
preferred position.
The wall bracket (A) is attached to the wall on 4 corners.
This must be done at a suitable height and position with the
correct fixings for the construction of wall. See page 8 for
measurements.
The panel bracket (B), attached to the heater, can then be slid
into the wall bracket (A). The retaining grub screws can then be
tightened (C).
400w heaters - One mounting bracket
800w and above - Two mounting brackets
Wall Bracket (A) Mating Wall & Panel Bracket (B) Joined Brackets (C)
Mounting (Advised)
1.5m to middle of heater from
oor if wall mounted.
Mounting (Mandatory)
0.50m to any surrounding objects
0.50m to any wall or ceiling
(Minimum)
0.50m to any electrical socket
(Minimum)
Must NOT block with any items,
clothing or furniture

Jigsaw provide the solution piece by piece Feel the Future of Heating. Step out of the Shade and into the Sun
10 11
400W WALL INSTALLATION 800W - 1500W INSTALLATION
Heater Bracket (B) into heater
Glass Adaptor Plate
Horizontal bracket positions for 800w & 1000w
One grub screw to be used in each bracket in the
outer left and right fixing.
Vertical bracket positions for 800w & 1000w
All four grub screws to be used on top and
bottom brackets
400w heaters - One mounting
bracket must be used per
installation (Supplied)
The brackets on the glass and
mirror heaters are suitable for wall
mounting only.
1, Attach the panel bracket (B) to the
rear of the heater with the four 10mm
spacers and 15mm screws. Ensure
that they are tight.
2, The wall bracket (A) is attached to
the wall on 4 corners. This must be
done at a suitable height and position
with the correct fixings for the
construction of wall. Use a spirit level
to ensure that the bracket is straight.
3, Insert the grub screws into the wall
bracket ensuring that the screw is
only 2-3mm in to the bracket.
4, The heater, with bracket (B)
attached to the heater, can then be
slid into the wall bracket (A).
5, Both retaining grub screws must
be tightened to ensure that the
heater is safely xed to the wall
(C). Use supplied 350mm screwdriver
(retail customers)
800w & 1500w heaters - Two
mounting brackets must be
used per installation (Supplied)
The brackets on the glass and
mirror heaters are suitable for
wall mounting only.
1, and 2, as per 400w installation
but with two brackets.
3, Insert the grub screws into
the wall brackets ensuring that
the screw is only 2-3mm in to
the bracket. Horizontal - Two
retaining grub screws must be
used. Vertical - All retaining grub
screws must be used.
4, The panel, with brackets (B)
attached to the heater, can then
be slid into the wall bracket (A).
5, Tighten the grub screw to
ensure that the heater is safely
fixed to the wall (C). Use supplied
350mm screwdriver (retail
customers)

Jigsaw provide the solution piece by piece Feel the Future of Heating. Step out of the Shade and into the Sun
12 13
INSTALLATION ADVICE SAFE INSTALLATION
800w, 1000w and 1500w wall bracket in the
vertical position
Fixing 400w, 800w, 1000w and 1500w bracket
mounting on wall with 350mm scredwriver
To ensure the brackets mount
correctly, draw a straight line with
a straight edge, spirit level or laser
level to align the fixing points for
the two brackets.
The bracket will not sit correctly
if the brackets are misaligned.
Remove the heater and raise or
lower the bracket causing the
issue. Rehang the heater and
attempt to lock the grub screws.
Check the measurements
between the brackets on the
heater if there is still an issue with
sitting the heater correctly. These
should match the measurements
on the wall.
Two people must be used to
install the 800w, 1000w and
1500w heaters.
Ensure that the correct xings
have been used to x the wall
brackets to the wall. Incorrect
xings could cause damage
to the heater, people or
surrounding objects.
Grub Screw Advice - Remove
the heater and check the
measurements and aligment if
there is resistance in the screw, or
the screw fails to insert into the
bracket fully.
All grub screws must be fully
inserted to secure the heater
in the vertical position. Failure
to do so could cause damage
to the heater, people or
surrounding objects.
In the Horizontal position the
two outer retaining grub screws
must be used.

Jigsaw provide the solution piece by piece Feel the Future of Heating. Step out of the Shade and into the Sun
14 15
ELECTRICAL CONNECTION CONTROLS
If hard-wiring to a fused spur, this work must be done
by a qualied electrician.
The electrical connection must be carried out in compliance
with the national regulations for electricians in force.
Before connecting the appliance to the electrical network,
make sure that the power is o.
Do not install the appliance if:
• The power supply cable is damaged.
• The appliance and / or the control boxes are
damaged.
The appliance supply voltage is 230V. Make sure the power
supply complies with the appliance’s voltage.
Make sure that the power supply cable never comes into
contact with the hot surface of the appliance.
This appliance must be earthed and connected to a supply
that is earthed.
If the appliance is mounted in the bathroom or shower, the
power line must be equipped with an RCD with maximum
rated current of 30mA.
In humid environments (bathrooms, kitchens, laundry
rooms etc.) it is very important that the electrical
connection to the network is situated at least at 50 cm from
the oor.
Your heater should not be operated without a control
system.
You must use either a wired or wireless thermostat depending
on your installation preference. If in doubt, ask professional
qualified personnel.
This heater is NOT equipped with a device to control the room
temperature. Do not use this heater in small rooms when they
are occupied by persons not capable of leaving the room on
their own, unless constant supervision is provided.
WiFi connection:
A WiFi hub is required to connect the thermostats to the app.
Wired Diagram:
Wireless Diagram:
Mains Fused Spur Thermostat IR Panel
Mains Fused Spur IR Panel
Thermostat
RF Switch

Jigsaw provide the solution piece by piece Feel the Future of Heating. Step out of the Shade and into the Sun
16 17
CLEANING AND MAINTENANCE PRODUCT GUARANTEE
Before cleaning ensure that the heater is completely
cold and that it is disconnected from the mains (Where
possible).
To clean, use a soft damp cloth with mild detergent to clean
the Aluminium range. Do not use abrasive cleaners, or
corrosive solvents. This will damage the finish of the heater
and this will invalidate the warranty.
Wait until the surface is completely dry before turning the
unit on.
Please note that certain environmental conditions can
cause discolouration of the heater.
In case of technical problems, contact a qualified
professional. Do not attempt to repair it yourself. Attempts
to do so will invalidate your guarantee.
Disposal:
All ranges of our heaters are classed as electrical products
and must not be disposed of in household waste. The
heater can be recycled. Please contact your local council for
advice on correct disposal.
This product carries a 5 year warranty from original
date of purchase when used in accordance with these
instructions and installed correctly.
Should you require after sales service, please call our
CUSTOMER HELPLINE on [phone] between
9.00am and 5.00pm (GMT) Monday to Friday.
Please quote the serial number, model number, rating and
date/place of purchase.
Should your product be faulty, please contact the
distributor you purchased it from in the first instance.
Always retain your receipt as proof of purchase.

Jigsaw provide the solution piece by piece Feel the Future of Heating. Step out of the Shade and into the Sun
18 19
HEATING ADVICE WARRANTY INFORMATION
Saving Energy
Infrared heating is dierent to convection heaters. Infrared
can feel warmer at lower temperatures. It is advisable
to heat a room to around 19º to determine if this is
comfortable before raising the temperature. This is best for
high use rooms such as living rooms and kitchens.
Keeping these rooms at an average will ensure that the
heater will be used to “top-up” the heating when they are
required to do so.
Only heating the rooms you are using is another positive
way of saving energy and therefore money on your bills.
Setting these unused rooms at a base rate of 14/15º will
allow the room to stay warm until they are required to be
boosted to 19º. This is perfect for bedrooms, oces and
spare rooms.
Sizing the Heaters
Always follow the guidelines on our website for measuring
the heat loss of your home. A heater that is too small will
not heat the room eciently. There is a potential to shorten
the life of the heater and have runaway heating costs.
Speak to an expert if you are unsure.
Control Units
Thought it might seem as costly to have multiple
thermostats installed per home. It will save energy and
money in the long term.
Carbon Neutral
Combining our heaters with solar panels or renewable
energy sources could reduce your energy bills and carbon
footprint further.
Installer Name:
Company Name:
Company Address:
Installation Date:
Equipment Installed:
Electrician Signature:
Customer Signature:
Date:

For Further Information Contact:
Email: [email protected]
Web: www.jigsawinfrared.com
Trade: www.jigsawinfraredfactory.com
Phone: [phone]
Solutions by Jigsaw LTD is a Limited Company registered in England and Wales.
Registered Oce: 1 St Kenelm Court| Steel Park Lane |Halesowen | West Midlands | B62 8HD
Company Number 10669703 | VAT 315 3643 21
1000w Printed Heater in Situ
Infrared Heating