Jnb Innovation Catspad User manual

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User manual
Please read this user guide carefully before operating your product and
keep it for future reference.
Copyright © 2018 JnB Innovation. All rights Reserved.
SMART FOOD AND
WATER DISPENSER

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Magnetic cover for a
perfect finish
Waterproof hood to
protect the dry food
from oxidation
Food container
Water tank
Dry food
Water
Reference
Charger port
0/I Power switch

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Drain plug
Water bowl
Food bowl
Filter
Water fountain

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Introduction
1) First time using the Catspad dispenser
2) Download the Catspad application
3) Using the Catspad app
4) Daily use of the Catspad app
5) Cleaning the Catspad dispenser
6) Monthly maintenance of the Catspad dispenser

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INTRODUCTION
We thank you for trusting us. We have worked hard to oer you
and your cat(s) the best product and service.
This guide will lead you through the necessary steps to install your
Catspad dispenser, synchronize it with the Catspad app, change
the Catspad filters every month and clean it.

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1) FIRST TIME USING THE CATSPAD DISPENSER
TUTORIAL : First time using the catspad dispenser
Step #1: Turn on the dispenser
1 - Make sure the drain plug under the water tank is tight.
2 - Install your feeder in its permanent location.
We recommend you place your Catspad dispenser within a limited range of
your WiFi router: 100 feet in open space, or 30 feet if there are obstacles such
as walls.
3 - Plug in the device.
4 - Turn on I the 0/I switch.
5 - When the Catspad dispenser lights up, go to step 2.
Reference
Charger port
0/I Power switch
SEE THE TUTORIAL
Water tank

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Step #2: Placing the food bowl
1 - Place the food bowl with the hollow part to the right.
2 - Gently slide the bowl to the right to secure it.
3 - Carefully lift the bowl: it is secure if it stays in place.
CAUTION. As part of your daily
routine, before placing the food
bowl, check that there is no food
waste in the area around the
food bowls. This may damage
the weight measurements.
Step #3: Inserting the Catspad filter
1 - Remove the Catspad filter from its air sealed sachet.
2 - SOAK filter in water for 3 to 5 minutes to activate
the filter. A small amount of fine particles may appear in
water, which is harmless and normal.
3 - RINSE the filter under running water for 15 seconds.
4 - In the water fountain area:
- lift the small cover with the notches placed on its left,
- place the filter on the grid.
Caution, the flat side of the filter must face upwards.
5 - Replace the cover, making sure the notches are set at their places.
The filter should be changed every 30 days, or more frequently if there are
multiple pets using the fountain.
IMPORTANT. Do not use the Catspad filter with hot water. Do not use the Catspad
filter with water that is microbiologically unsafe or of unknown quality without ade-
quate disinfection.
Food bowl
Filter
Water fountain
> Order your filters on catspad.com.

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Step #4: Placing the water bowl
1 - Locate the 3 notches under the water bowl and on the cover to set the bowl
in the correct position.
2 - Place the water bowl in its location.
3 - Slowly slide the bowl towards the right to secure it.
Step #5: Add the Catspad dispenser to the Catspad app
1 - Download the Catspad app.
2 - Create your user account.
3 - Follow the directions on the Catspad app to add the Catspad dispenser to
your user account.
TUTORIAL : Use the Catspad app
Step #6 : Filling the dry food and water containers
1 - Fill the dry food into the food container.
2 - Press down on the fitting lid to ensure
the food container is airtight. This way, the
food will stay perfectly fresh.
3 - Fill the water tank through the hole of the
water dish.
Caution, you must fill at least 1L (43 oz) of
water.
Water bowl
SEE THE TUTORIAL
Magnetic
cover
Waterproof
hood
Food stock
Water
reserve
Water
Dry food

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2) DOWNLOAD THE CATSPAD APPLICATION
iOS
Download the application directly from the App Store.
Minimum version required: iOS 10
Android
Download the application directly from the Google Play Store
Minimum version required: Android 6

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3) USING THE CATSPAD APP
Follow the instructions on the application until the Catspad dispenser is
connected to your home WiFi network.
TUTORIAL : Use the Catspad app SEE THE TUTORIAL
CAUTION, make sure that the Catspad dispenser is switched on
and connected before filling the food and water storage containers.
3.1 FIRST USE
Option #1: Your are the main user
1 - Download the Catspad app.
2 - Open the Catspad app.
3 - Create your user account.
4 - Click on the confirmation link received by email.
5 - Go back to the Catspad app.
6 - Enter your login ID to access the app.
7 - Click on “Connect the Catspad”, follow the procedure on the app then
validate.
CAUTION. When you connect to the Catspad network, choose the
WiFi network that starts with «Catspad-...». The password is the
name of the Catspad network (wich starts with «Catspad-...»).
8 - Check the “Safety mode” that opens automatically.
This is necessary: if there is a power outage, your Catspad dispenser will rely
on the daily distribution schedules set.
MENU BUTTON
USER MENU
CATSPAD MENU
CAT MENU

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Safety mode
The Catspad dispenser activates its safety mode:
• In the case of a general power outage: you will receive a notification
informing you that the WiFi network doesn’t work anymore.
• If the charger doesn’t work or is disconnected: you will receive a
notification informing you that the Catspad dispenser is functioning thanks
to the battery and that the WiFi network is cut o.
With the safety mode, you can’t control the Catspad dispenser from the
app, and the cat detection will not function. The dispenser will therefore
work using the schedule mode for the distribution of dry food. It is important
to create a Schedule for the safety mode. Before each distribution, the wa-
ter fountain will activate for 25 seconds. As soon as the electricity returns,
the dispenser will regain all features.
9 - Add distribution Schedules for the safety mode. You are limited to 15 dis-
tributions of 15g maximum per day.
10 - Click on “Finish”.
Option #2: You are not the main user
If you are not the main user, you can connect to the Catspad dispenser. Please
follow the next steps:
1 - Click on in the top left corner and on .
2 - Enter the serial number of the Catspad dispenser that you can find on the
label on the back of the product (CD1xxxxxxxxxxx).
3 - Confirm.

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3.2 ADD A CAT
Option #1 : Manually
1 - Click on on the top left corner and on .
2 - Click on “Add a Catspad”
3 - Complete your cat’s profile.
Be careful, to correctly register your cat, it’s necessary to enter all the re-
quested information, except the cat’s photo which is optional.
a) Approach the Catspad collar tag to the Catspad dispenser to detect it
b) Or approach your cat to the Catspad dispenser to detect the vet microchip.
4 - Save and quit.
Option #2: Detecting thanks to the Catspad collar tag
When your cat approaches the Catspad dispenser, it detects her Catspad
collar tag. You will receive a notification asking you to add your cat to your
account. You will then be able to create her profile.
Option #3: Detecting thanks to the vet microchip
When your cat approaches the Catspad dispenser, it detects her Catspad
collar tag. You will receive a notification asking you to add your cat to your
account. You will then be able to create her profile.

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4) DAILY USE OF THE CATSPAD APP
4.1 CAT MENU
1 - Click on on the top left corner and on .
2 - See your cats’ profiles.
3 - Click on the cat whose profile you want to see.
4 - See your cat’s details :
• Age, weight, sex, breed, microchip, sterilized/not
• Daily, monthly and yearly consumption.
Follow your cats’ consumption per week, month and year. Share their eating
habits with their veterinarian to identify any health problems.
5 - Modify, if you wish, the profile of your cat at the bottom of the page.
4.2 CATSPAD DISPENSER MENU
1 - Click on on the top left corner and on
2 - See all dispensers if you have more than one :
: your dispenser is not connected to the WiFi network
: your dispenser is connected to the WiFi network
: your dispenser works with the safety mode
3 - Click on the dispenser that you want to see
SETTINGS
STATS
WATER
FOOD

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FOOD MENU
There are 2 ways to distribute dry food: on demand and schedule o switch
from one mode to another, press the button
1 - On demand mode:
- To dispense the programmed dry food when your cat approaches
• Press “Add”
• Select the cat
• Press “delivered quantities”
• Enter the quantity you want to dispense when your cat
approaches > Press “Ok”
• Press “Daily limit”
• Enter the quantity you want to dispense per day > Press “Ok”
• Press “Save & Quit”
- To temporarily disable food distribution for a cat, press .
Be careful, your cat will no longer be fed when she approaches the dispenser.
- To edit or delete the food distribution for a cat, press
2 - Schedule mode:
- To dispense at regular hours the programmed food:
• Press “Add”
• Press “delivered quantities”
• Enter the quantity you want to dispense when your cat
approaches > Press “Ok”
• Press “Hour of delivery”
• Enter the time at which you want the food to be dispensed.
The distribution will take place every day at the same times. >
Press “Ok”.
• Press “Save & Quit”.
- To temporarily disable food distribution for a cat, press
- To edit or delete the food distribution for a cat, press

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3 - Drop food mode:
- To instantly dispense food with the button :
• Enter the quantity you want to dispense when your cat approaches
• Press “Save & Quit”.
WATER MENU
There are 2 ways to dispense water: on demand and schedule.
To switch from one mode to another,
press the button.
1 - On demand mode:
Choose the «On Demand» mode to dispense water for 20 se-
conds when the cat shows up. Once the cat is no longer detec-
ted, water is activated for 10 more seconds to fill the water bowl.
2 - Schedule mode:
The water consumption of the cat is not monitored in the
schedule mode
SCHEDULE
. Enter a fountain activation time
range that should last at least 5 hours and maximum 15 hours.
During this time, the fountain will be activated 30 seconds every 30 minutes.
3 - Drop water mode:
To instantly activate water fountain during 30 seconds, press
the button.
STATISTICS MENU
Follow the consumption history weekly, monthly and yearly.
DROP WATER NOW

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SETTINGS MENU
You will find all options here such as :
• Change the color in the water tank
• Change the WiFi network
• Rename your Catspad dispenser
• Calibrate the food bowl
• Add or delete a Catspad dispenser
Calibrate the food bowl
In order to supply precise information about food intake, we recommend you
calibrate the food bowl once a week.
NOTIFICATIONS
Be informed in real time of what your cat is getting up to and
what the Catspad dispenser has to say. In case of an issue, this
is also where you will be notified.
4.3 USER MENU
On this page you can modify your personal information.
Remember to update it if it changes. To sign out of your ac-
count, press Disconnect.
4.4 BATTERY MAINTENANCE
In case of a power outage, the Catspad dispenser will work thanks to the batte-
ry. To be eective throughout the life of the product, it is necessary to maintain
it every month. This battery maintenance lasts 12 hours and runs from midnight
to noon. You will receive a notification once a month at noon asking if you want
a maintenance to take place this day. After you decline the maintenance 3
times, an automatic maintenance will take place. The dispenser will continue
to operate normally during this maintenance, but it must stay plugged into
a power outlet.

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5) CLEANING THE CATSPAD DISPENSER
We recommend that you clean the Catspad dispenser once a month. Caution,
do not use corrosive products or products harmful to the health of your pet.
Turn o the power and unplug the power cord.
5.1 Clean the Catspad dispenser
1 - Carefully remove the food and water bowls.
2 - Clean the outside surface of the dispenser with a wipe.
3 - Eliminate the particles as much as possible.
4 - Clean the dish area with a damp sponge.
5.2 Clean the food and water bowls
Wash the bowls by hand with a sponge and dishwashing liquid.
5.3 Clean the water container
Drain plug
1 - Drain the water from the tank over a sink by unscrewing the drain plug.
2 - Unscrew the water tank with the supplied allen key (5 screws).
CAUTION, do not lose the supplied Allen Key
which is adapted to the dimensions of the catspad dispenser.

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3 - Wash the water tank with a sponge and dishwashing liquid, then rinse.
4 - Also clean the water pump pipe in order to avoid the development of
bacteria.
5 - Replace the tank by screwing the 5 screws and the drain plug.
5.4 Clean the food container
We recommend cleaning the Catspad dispenser once a month when the food
supply is empty.
Make sure there is no more dry food in the stock or in the dispensing
screw.
1 - Remove the last of the dry food from the
stock by hand.
2 - Enable a “drop food” with the app to empty
the dispensing screw.
3 - Take out the food stock from the Catspad
dispenser by gently pressing the Catspad logo
on the front of the container.
4 - Wash the food container with a sponge and
dishwashing liquid, then rinse and dry.
5 - Replace the food container.
5.5 Calibrate food bowl
After cleaning the Catspad dispenser, remember to always calibrate the food
bowl through the Catspad application:
1 - Press in the top left corner and
2 - Press Calibrate to ensure that the bowl can provide correct information.

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6) MONTHLY MAINTENANCE OF THE CATSPAD
DISPENSER
Change the Catspad filters
The Catspad filter must be changed:
• once a month if it is used by one cat
• twice a month if it it used by 2 to 3 cats.
If this is not done, it may result in the cancellation of the warranty. The Catspad
filter is specifically designed for the Catspad dispenser. Do not use other filters.
Do not use the Catspad fountain without a filter or with a clogged filter. This
may result in malfunction or premature failure of the water pump.
Clean the water tank
We recommend cleaning the water tank once a month, as explained in section
5) Cleaning the Catspad dispenser.
Caution, do not use corrosive products or products harmful to the health of
your pet.
For two or more cats, as well as in hot weather, clean the water tank more
often.