JVC TH-S331B User manual

TH-S331B TH-S331B-S
Audio Home Theater System
2.1 CH Detachable Soundbar With Wireless Subwoofer

FCC Warning
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party
responsible for compliance. such modifications could void the user's authority to operate the equipment.
The device has been evaluated to meet general RF exposure requirement.
To maintain compliance with FCC's RF exposure guidelines, the distance must be at least 20 cm
between the radiator and your body, and fully supported by the operating and installation
configurations of the transmitter and its antenna(s).

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Thank you for purchasing the TH-S331B Soundbar. Please read this user manual carefully and keep for future
reference.
Warning
Caution:
To reduce the risk of electric shock, do not dismantle the product and do not expose the apparatus
to rain or moisture. No user-serviceable parts inside.
Refer servicing to qualified personnel only
The lightning flash within an equilateral triangle is intended to alert you to the presence
of uninsulated dangerous voltage within the product’s enclosure that may be of
sufficient magnitude to constitute an electric shock to a person or persons.
Important! This symbol alerts you to read and observe important warnings and
instructions on the unit or in this manual.
Notice:
This appliance is not intended for use by persons (including children) with reduced physical sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
1. To prevent possible hearing damage, do not listen at high
volume levels for long time periods or a sudden high volume level.
2. Never use the device unsupervised! Switch off the device whenever you are not using it, even if
not using it only for a short while.
3. The appliance is not intended to be operated by means of an external timer or separate remote
control system.
4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
5. Before operating this system, check the voltage of this system to see if it is identical to the
voltage of your local power supply.
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6. The unit should not be impeded by covering the ventilation opening with items such as
newspaper, table-cloths, curtains etc. Make sure that there are at least 20 cm of space above and at
least 5 cm of space on each side of the unit.
7. The apparatus must not be exposed to dripping or splashing and that objects filled with liquids,
such as vases, must not be placed on the apparatus.
8. To prevent fire or shock hazard, do not expose this equipment to direct heat, rain, moisture
or dust.
9. Do not locate this unit near any water sources e.g. taps, bathtubs, washing machines or
swimming pools. Ensure that you place the unit on a dry, stable surface.
10. Do not place this unit close to a strong magnetic field.
11. Do not place the unit on a amplifier or receiver.
12. Do not place this unit in a damp area as the moisture will affect the life of electric components.
13. Do not attempt to clean the unit with chemical solvents as this might damage the finish. Wipe
with a clean, dry or slightly damp cloth.
14. When removing the power plug from the wall outlet, always pull directly on the plug, never pull
on the cord.
15. Depending on the electromagnetic waves used by a television broadcast, if a TV is turned on
near this unit while it is also on, lines might appear on the LED TV. Neither this unit nor the TV is
malfunctioning. If you see such lines, keep this unit well away from the TV set.
16. The mains plug is used to disconnect the device, the disconnected device should remain
readily operable.
Important Safety Instructions
1. Read these instructions. Keep these instructions. Follow all instructions. Heed all warnings.
2. Do not use this apparatus near water.
3. Clean only with dry cloth.
4. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
5. Do not install near any heat sources such as radiators, heaters, stoves, or other apparatus
(including amplifiers) that produce heat.
6. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles or at the point where they exit from the apparatus.
7. Only use attachments/accessories specified by the manufacturer.
8. Unplug this apparatus during lightning storms or when unused for long periods of time.

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9. Refer all servicing to qualified service personal. Servicing is required when the apparatus has
been damage in any way, for example, when the power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
10. The AC plug is used to disconnect the device, the disconnected device should remain readily
operable. In order to disconnect the apparatus from the AC power completely, the AC plug must be
removed from the AC outlet completely.
Preparation for Use
Unpacking and Set Up
•Remove the Sound bar from the carton and remove all packing material from the Sound bar. Save
the packing material, if possible, in case the Sound bar ever needs to be serviced or transported.
The original carton and packing material is the only safe way to pack your Sound bar to protect it
from damage in transit.
•Remove any descriptive labels or stickers on the front or top of the cabinet. Do not remove any
labels or stickers from the back or bottom of the cabinet.
•Place your Sound bar on a level surface such as a table, desk or shelf, convenient to an AC outlet,
out of direct sunlight, and away from sources of excess heat, dirt, dust, moisture, humidity, or
vibration.
•Unwind the Line cord connecting the AC adapter and extend it to its full length.
Protect Your Furniture
This model is equipped with non-skid rubber 'feet' to prevent the product from moving when you
operate the controls. These 'feet' are made from non-migrating rubber material specially formulated
to avoid leaving any marks or stains on your furniture. However certain types of oil based furniture
polishes, wood preservatives, or cleaning sprays may cause the rubber 'feet' to soften, and leave
marks or a rubber residue on the furniture. To prevent any damage to your furniture we strongly
recommend that you purchase small self-adhesive felt pads, available at hardware stores and home
improvement center everywhere, and apply these pads to the bottom of the rubber 'feet' before you
place the unit.
Power Source
This sound bar is designed to operate on normal AC Power source. For Europe, it works only under
SMPS 110V-240V～50hz/60Hz. Do not attempt to operate the Sound bar on any other power
source. You could cause damage to the Sound bar that is not covered by your warranty.

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Important Notes
• This sound bar was especially developed for LED/LCD/Plasma TV's: It should not be used in
combination with CRTTV's (Cathode Ray Tube TV's) in order to avoid image interference.
• Safety and operating instruction manual should be retained for future reference.
• The apparatus should not be exposed to dripping, splashing or placed in a humid atmosphere
such as a bathroom.
• Do not install the product in the following areas:
• Places exposed to direct sunlight or close to radiators.
• On top of other stereo equipment that radiate too much heat -Blocking ventilation or in a dusty
area.
• Areas where there is constant vibration.
• Humid or moist places.
• Do not place near candles or other flames.
• Operate the product only as instructed in this manual.
• Before turning on the power for the first time, make sure the sound bar is plugged to power outlet.
• For safety reasons, do not remove any covers or attempt to gain access to the inside of the
product. Refer any servicing to qualified personnel.
• Do not attempt to remove any screws, or open the casing of the unit; there are no user
serviceable parts inside. Refer all servicing to qualified service personnel.
Specifications
Drivers
Audio Output Power
Frequency Response
Signal-to-Noise Ratio
lmpedance
bluetooth Version
Dimensions
Technology
Model
2"*4 SB + 6.5inch SW
30W*2+55W=115W R.M.S.
45Hz-20KHz
66dB
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Version: 5.0 Range:up to 10m
Soundbar: 64.9H*75.5D*860L mm
Subwoofer: 170W*275H*420D mm
BT/AUX/HDMI(ARC)/OPTICAL
TH-S331B & TH-S331B-S
Power lnput DC 24V 1.75A

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Product Diagram
1: LED Volume Indicator 2: LED Mode Indicator 3: AUX 4: OPTICAL
5: HDMI(ARC) 6:USB 7:DC IN
8: Power/Standby 9: VOL- 10: VOL+
(
FOR UPGRADE ONLY )
1. LED indicator: It indicates pairing between
1234
the soundbar and the subwoofer.
3. WPS Button: It automatically pairs the
soundbar with subwoofer.
2. USB Port (CAN'T PLAY MP3 MUSIC,
FOR SOFTWARE UPGRADE ONLY)
4. DC IN
10

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Pair up with the subwoofer
Plug the soundbar and the subwoofer into the mains sockets at the same time
1. Press "STANDBY" to turn the soundbar on after it has been connected the the AC. Then press "INPUT" to
select Bluetooth (BT) as the input mode. This will cause the soundbar to enter into pairing mode with
the wireless subwoofer.
2. Switch the subwoofer on. The blue LED will blink slowly indicating the unit have power but need to be paired
with the soundbar. Press and hold the WPS (AUTO PAIR BUTTON), the blue LED will flash quickly indicating
they are now in pairing mode.
3. After about 20-30 seconds, the blue LED of the subwoofer will stop flashing and remain blue to confirm
a successful pairing with the soundbar.
4. The units will now be able to pair automatically after this initial successful pair, even if they are switched off and on.
5. If you want to pair your wireless subwoofer with another soundbar, please repeat step 1 to step 4 above.
Ensure the soundbar you want to pair the subwoofer with is turned on and in range and any other pairing devices
are switched off or on standby.
Soundbar Upgrade
Upgrade the soundbar software: Unzip the soundbar software folder in the root directory of the USB disk.
Firstly plug the adaptor into main socket, then insert the USB disk into the USB port on soundbar. Software upgrade will
commence once the soundbar is switched on, and the currently selected mode indicator will show. Such as,
if it is in BT mode, the mode indicator show blue in upgrading process. If it is in AUX mode, the mode indicator show
green in upgrading process. Until it is enter into standby and mode indicator will turn red, it is indicated that the upgrade
is completed.
Subwoofer upgrade
Upgrade subwoofer software: unzip the subwoofer software folder in the root directory of the USB disk.
Firstly plug the adaptor into main socket, then insert the USB disk into the USB port on subwoofer.
Software upgrade will commence once the subwoofer is switched on, a blue LED will indicate power
and the red LED indicates upgrade is in progress. The red LED will stop when upgrade is complete.
After upgrade is complete, unplug the adapters, wait 30 seconds, re-plug the power to switch the unit on.
Note: The software of the soundbar and subwoofer cannot be decompressed to the same USB disk at the same time,
so as not to confuse the upgrade software.
••The maximum Bluetooth connection distance in an open space between the soundbar and subwoofer should
not exceed 10m.
••To avoid sound quality interference caused by wireless signal interference, when you are playing this soundbar, please
ensure it is kept at an appropriate distance from other WIFI devices to avoid wireless signal interference.
Tips
Software upgrading

Remote Control
Remote Control
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2. Pair button: Press pair button more than 2 seconds to conect and disconect last device.
3. VOL+: to increase the volume.
4. Previous button: Skip to the previous track in BT mode.
5. VOL-: to decrease the volume.
7. Treble-up button: to increase the treble volume.
8. Treble-down button: to decrease the treble volume.
10. Source input button: to select an input source for playback:
HDMI (ARC) Mode: sound from connected HDMI ARC device
Bluetooth Mode: sound from connected Bluetooth drive.
Aux Mode: sound from connected Auxiliary Line-in
Optical Mode: Sound from connected Digital Optical device.
11. Next button: Skip to the next track in BT mode.
12. Play/Pause button: Start, pause or resume play in BT mode.
Reset button: Press and hold the button more than 2 seconds to restore factory default settings.
15. Bass+ button: To increase the bass.
16. Bass- button: To decrease the bass.
RM-STHS560
Please insert the batteries as indicated below
A: Remove the battery cover
B: Insert 2*AAA batteries according to the markings inside battery slot
C: Close the battery cover
ABC
REMOTE CONTROL BATTERY REPLACEMENT

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• When the unit is mounted on a wall, point the remote control at the remote control sensor on the bellowed panel.
The provided Remote Control allows the unit to be operated from a distance.
• Even if the Remote Control is operated within the effective range 26.2 feet (8m), remote control operation may be
impossible if there are any obstacles between the unit and the remote control.
• If the Remote Control is operated near other products which generate infrared rays, or if other remote control
device using infra-red rays are used near the unit, it may operate incorrectly. Conversely, the other products
may operate incorrectly.
• Improper or incorrect use of batteries may cause corrosion or battery leakage, which could cause fire,
personal injury or damage to property.
• Only use the battery type indicated in this manual.
• Do not install new batteries with used ones and do not mix different types of batteries.
• Do not dispose of used batteries as domestic waste. Dispose of them in accordance with local regulations.
• Do not drop the remote control.
• Do not allow anything to impact the remote control.
• Do not spill water or any liquid on the remote control.
• Do not place the remote control on a wet object.
• Do not place the remote control under direct sunlight or near sources of excessive heat.
• Remove the battery from the remote control when not in use for a long period of time, as corrosion or battery
leakage may occur and result in physical injury. And /or property damage, and /or fire.
• When the battery is exhausted, the remote control will not be functional.
Handling the battery
CAUTION
Risk of explosion if the battery is replaced by an incorrect type
Handling the Remote Control
Operating range of the remote control
Remote control sensor
Within 8 m (26.2 feet)
45 45

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EVAfoam
Zithout Koles
backing paper
EVA foam
(with holes)
included
Bracket
width
2CM
0.75 IN
Follow below steps to mount the sound bar on the wall
Step 1: Paste 2 pieces of EVA foam (with holes) on the two wall brackets aligning at the hole position of
wall brackets.
Step 2: Remove 4 screws from the rear housing of sound bar, then insert the 4 screws over the wall bracket
screw holes aligning (on the side of EVA foam pasted), and then fasten the screws again.
Step 3: According to the two hanging wall positions on the rear of soundbar, calibrate and mark the two
hanging brackets hole position on the wall. Then drill two holes on the wall, firstly insert two
expansion plastic screws on the wall, then fasten the hanging screws into expansion screw holes.
Step 4: Then Paste the 2 pieces of EVA foam (without holes) on the two wall brackets downward. Then
place the hollow cross in the center of the bracket against the screws on the wall and hang the
sound bar on the wall finally.
Table Placement
•Place the sound bar horizontally on a solid surface such as a TV
unit or shelves and align it centrally with the TV screen.
•For best sound output and good airflow around the soundbar,
place your soundbar as shown on the right.
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Wipe off any dirt such as oil on the adhesive surface of the sound bar before adhering.
Make sure that the adhesive is securely attached.
When peeling off the release paper of the double-sided tape, be careful not to get dirt such as finger oil
on the adhesive surface.
Be careful of deterioration of double-sided tape due to storage conditions.
Please note

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Setting the Soundbar
OPERATE INSTRUCTIONS
Blue = BT Mode
Green = AUX Mode Red = Standby Mode
Cyan = HDMI(ARC) Mode
1. Plug the adapter cord in and the LED will light up.
2. lnput mode can be changed by pressing the STANDBY button or by using the INPUT button on remote.
And BT/Optical /HDMI (ARC)/Aux connection mode can be switched; The mode indicator can change
into 5 different colors, representing different states:
Orange = Optical mode
Soundbar assemble details
1: Please connect the left audio cable with the
right audio input.
3: Place the soundbar on a furniture. lt is ready to be used.
2: Hold the convex interface of the soundbar with one
hand and turn the other interface to the right
about 20 degrees until locks securely.
20°
When mounting the soundbar on a wall, all installation musted be performed in right way. The customer must
never attempt to install it without authorization. Improper or inadequate installation may cause the sound bar
to fall so as to result in personal injury.
To prevent the sound bar from falling, attach it to a wall constructed of drywall (plasterboard)
Make sure that commercially available screws are used so that can support the weight of the installation.
Fix the cables in place where they will not become loose. If your foot or hand accidentally gets caught on
a loose cable, the sound bar may fall.
Do not lean on the sound bar or apply excessive force to the top of the sound bar, which may cause it to fall.
Mount the unit on a wall

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Playing Audio via BT Connection
1. Use either Power/standby button on the SoundBar or the "INPUT" button on the remote to activate BT mode.
A Blue LED indicator will indicate that BT mode has been selected.
2. Turn on Bluetooth of your device, search for " TH-S331B " on your Bluetooth list, and then select Bluetooth connection.
3. When successfully paired, you will hear a tone and the blue LED mode indicator will stay on.
4. Use the volume buttons on the sound bar or on the remote controller to adjust the volume.
3. When mode indicator light on, press Standby or Power button button to turn off; when the indicator light off, press
any button on the remote control to turn on it.
4. Volume value: the volume value is 00-32, and the factory set value is "10". It has last volume memory function.
When pressing the Vol- or Vol+ on the soundbar or remote, the volume indicator will be flickering and scrolling.
5. When pressing the Treb/Bass/EQ mode on the remote, the mode indicator will be flickering once.
1. The unit will automatically switch to standby mode when no audio input is received for 20 minutes. The soundbar
will wake up from standby mode when any button is pressed or source input is received.
2. If the TV or the external unit is disconnected, switch it off
• To switch the unit off completely, remove the adapter from the mains socket.
• Please turn the unit off completely to save energy when not in use.
3. During operation, the volume indicator and mode indicator light will be on.When there is no operation,
the volume indicator will automatically go off after 3-5 seconds. The mode indicator will dim.
Powering On/Off
Auto Standby
1. Plug the adapter cord of the soundbar into a wall outlet, it will automatically enter standby mode;
The LED indicator will turn on red.
2. Press the STANDBY button on the soundbar or POWER button on the remote control to
turn the soundbar on. Make your selection of the desired input modes by pressing the INPUT button on the
remote control or the standby button on the soundbar.
3. To turn off, press and hold the STANDBY button or POWER button on remote control for about 2 seconds,
the soundbar will enter standby mode and LED indicator will turn on red, and then unplug it from the wall outlet.

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Audio input(Aux)Connection
1. Use a 3.5mm to 3.5mm audio cable (not included) to connect the PC, tablet, smartphone, TV’s headphone
socket to the AUX socket on the soundbar.
Use a RCA to 3.5mm audio cable (included) to connect the Blue Ray DVD Player / TV’s audio output sockets to
the AUX socket on the soundbar.
2. Use either the POWER/STANDBY button on the SoundBar or the "
INPUT " button on the remote to activate
AUX mode. A green LED indicator will indicate that AUX mode has been selected.
3. Playback functions (play/pause, tracks, pair) cannot be adjusted through the SoundBar remote when in
AUX mode.Others playback functions can be controlled from the buttons on the SoundBar. In this mode, playback
can only be controlled on your connected device
5. The remote controller includes Bluetooth mode playback controls. Press and hold PAIR button on the remote
controller more than two seconds to disconnect paired Bluetooth device or connect back last disconnected
Bluetooth device.
6. If you wish, you can change the audio settings by using the relevant buttons on the remote controller.
.
Notes:
1. In Bluetooth mode, the remote can control music play/pause or select previous or next track. PREV/NEXT/
PLAY & PAUSE button only work in Bluetooth mode; they have no function in other modes.
2. The above pairing procedure doesn’t need to be repeated with the same connected device once paired.
3. If the connected device is switched off or manually disconnected, the sound bar will automatically enter
pairing mode.
4. If the connected device is moved away from wireless range (up to 10 meters) of the sound bar, then it will
get disconnected, and it will successfully connect to the device once you re-enter Bluetooth range.
To connect to other devices, repeat the above pairing steps.
5. If a Bluetooth device has been connected before, the sound bar will connect to the last connected device.
Unpair this connection to connect a new device.
6. There is no automatic shutdown in pairing mode. The sound bar will remain in pairing mode even if no device
is paired, so switch it off if not in use.

Optical Mode
-Remove the cap of optical cable (keep the cap for the future use); check the direction of the plug. Connect the sound
bar and TV with the optical cable.
-Use this mode to play music from a TV with optical digital output on the sound bar. In TV sound settings, select the
sound bar optical connection (output for audio). When the optical cable is connected, the TV audio output is set to
PCM format.
-The TV must have an optical digital output. Use the supplied optical cable to make the connection as follows:
1. Connect the optical cable to the optical digital output of your TV.
2. Connect the optical cable to the optical digital input of your sound bar.
3. Switch on the TV set and the sound bar. Set the connected TV to “PCM Stereo”. Set the audio output mode
as <automatic> or <decoded output as PCM state>.
4. Start playing on the TV.
5. Press “INPUT” button on the remote control or “STANDBY” button on the sound bar to select OPTICAL mode and
the LED mode indicator will turn on orange.
6. Use the volume buttons to adjust the volume to your requirements.
7. You can also change the audio settings by using the relevant buttons on the remote control.
1. When connecting a device such as a TV/Set-top box/ DVD/ game console with optical cable, set the
audio output mode of the device to PCM mode (digital optical output).
2. Do not bend the optical cable, otherwise the cable inside will be damaged.
Please Note:
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Optical lnput
Optical Output

HDMI (ARC) Mode
1. The sound bar supports HDMI(ARC) with audio return channel (ARC). You can hear the TV audio through your
sound bar by using a single HDMI(ARC) cable. But on condition that your TV is ARC compliant.
2. Using a high speed HDMI(ARC) cable, connect the HDMI(ARC) connector on the sound bar to the
HDMI(ARC) connector on the TV. The HDMI(ARC) connector on the TV might be labeled differently. For details,
see the user manual of your TV.
3. When HDMI(ARC) is connected, TV sound setting in “sound output” mode should be set as <external PCM Stereo>,
in addition, digital audio output mode should be set as <automatic> or <decoded output as PCM state>. When the
HDMI(ARC) cable is connected, the TV digital audio output is set as PCM format. Then start playing music on the TV.
4. Press “INPUT” button on the remote control or “STANDBY” button on sound bar to select HDMI (ARC) mode and the LED
mode indicator will turn on Cyan. Different TV might be different setting, please refer to your TV User Manual.
5. Use the volume buttons to adjust the volume to your requirements.
6. You can also change the audio settings by using the relevant buttons on the remote control.
1. When connecting a device such as a TV/Set-top box/DVD/ game console with HDMI(ARC) cable, set the audio
output mode of the device to PCM mode <digital HDMI (ARC) output>.
2. The TV is connected to a HDMI(ARC) port with sound bar. Different TVs might have different setup menus,
but the operation approach is the same.
3. If needs to connect set-up box meanwhile, please firstly connect the HDMI(ARC) connector and paired to the sound bar.
Then connect the set-top box.
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HDMI (ARC) Output
HDMI (ARC) lnput
Package Contents
Soundbar & Subwoofer X 1 Remote Control X 1
Line in to RCA Cable X 1 User Manual X 1 Remote control batteryWall Mounting
Bracket Sets X 1
Adapter X 2

15
Another input source is selected.
The mute function is activated.
The volume of sound bar or TV/other device
is adjusted too low.
The power cable of the unit is not
connected properly.
Input jacks on a playback device are connected.
There is no sound
output from sound
bar.
The sound is distorted
or echoed. TV volume is not muted. If you play audio from TV through the sound bar, make sure that the TV is muted.
The volume decreases
when the unit is turned
on.
The automatic volume adjustment function is
activated. To prevent excessive loudness, the
unit automatically controlls its volume within
a certain level when the unit is turned on.
Turn up the volume as required.
A device cannot
connect the sound
bar or the unit cannot
be connected to a
Bluetooth device.
Bluetooth function of the device is not activated,
not paired or connected correctly.
A device emitting electromagnetic waves
(such as a microwave oven, a wireless
device and so on) may be placed nearby.
Do not use this unit near devices that emit
electromagnetic waves.
Restart the sound bar and try pairing again. You have
not enabled the Bluetooth function of the device; see
the user manual of the device on how to enable the
function and correctly connected the device. The sound
bar is already connected with another Bluetooth device.
Disconnect the connected device, and then try again.
The unit is out of the operating range. Use the remote control within the operating range.
The batteries are weak. Replace with new batteries.
The remote control sensor of the sound bar
is exposed to direct sunlight or strong lighting.
Adjust the lighting angle or reposition the sound bar.
Make sure our product cannot be used in sunlight.
The unit cannot be
operated by using
the remote control.
The TV cannot be
operated by using the
TV’s remote control.
The unit is blocking the TV’s remote
control sensor.
Position the unit so that it does not obstruct the TV’s
remote control sensor.
When sound bar and TV or other devices are
connected by an audio cable through TV (ARC)
port output, Select the correct audio input and
output. Make sure the digital audio output setting
on the playback device to PCM format. Since the
output format of our sound bar is PCM, if it is used,
the decoding format of TV or other devices will be
adjusted to PCM state.
Make sure that the power cable of the unit is
connected to an AC wall outlet securely.
Connect the input jack on the sound bar and
the output jack on the playback device.
Select an appropriate input source.
Cancel the mute function.
Increase the volume level on sound bar or
by remote control or on TV.
PROBLEM/TROUBLE POSSIBLE CAUSE SOLUTION
Noise is heard. The sound bar is too close to another
digital or high-frequency device. Move those devices away from the sound bar.
Bluetooth is not selected as the input source.
Select Bluetooth as the input source.
The unit is connected to a different Bluetooth
device.
The unit is too far away from the Bluetooth device.
Un-pair the Bluetooth device that is currently connected
and pair with the desired Bluetooth device.
Move the Bluetooth device closer to this unit.
The Bluetooth device that you are using
may not support the protocol. Use a Bluetooth device that supports the protocol.
The connection profile registered in the
Bluetooth device may not be functioning
correctly for some reason.
Delete the connection profile in the Bluetooth
device and then connect the Bluetooth device to
this unit.

PROBLEM/TROUBLE POSSIBLE CAUSE SOLUTION
Sound quality of audio
play from a connected
Bluetooth device is
poor and connection
is not stable.
The Bluetooth reception is poor.
Move the device closer to the sound bar,
or remove any obstacle between the device and
the sound bar.
The volume on the Bluetooth device may
be too low.
Raise the volume on the Bluetooth device.
Bluetooth is not selected as the input source. Select the Bluetooth as the input source.
Playback on the device has not been performed. Perform playback on the device.
The sound output on the Bluetooth
device may not be set to this unit.
Select this unit as the output device on
the Bluetooth device.
The connection to the Bluetooth device
was cut off. Connect with the Bluetooth device one more time.
Move the Bluetooth device near this unit.
The unit may be too far away from the
Bluetooth device.
Do not use this unit near device that emit
electromagnetic waves.
1. Make sure that the user connected TV and
sound bar by a 19-core HD ARC cable.
2. The sound bar and TV are connected through
TV (ARC) port output; make sure that the TV is
ARC compliant.
3. Set the TV to HDMI ARC (CEC).
Set the audio output mode of TV to PCM format.
(Or refer to your TV user manual)
A device emitting electromagnetic waves
(such as a microwave oven, a wireless
device and so on) may be placed nearby.
Incorrect HDMI cable is used causing no
signal to be sent to soundbar.
Incorrect input mode is selected.
No sound can be heard
or sound breaks
(Bluetooth mode)
There is no sound from
sound bar -
HDMI TV (ARC) Mode
1.Replace the OPTICAL cable with a new one
to connect.
2. Set your TV audio output to PCM format.
(Pls refer to your TV user manual)
OPTICAL cable might be damaged and no
signal is received by the soundbar due to
a failed connection and incorrect operation
mode selected.
There is no sound from
sound bar
(OPTICAL Mode)
1. Turn off sound bar and subwoofer by removing
the adapter from the socket.
2. Make sure that sound bar and subwoofer are
connected to the electricity power at the same time，
and switch on sound bar and subwoofer again.
3. Press and hold the subwoofer’s rear plate WPS
button to reset the connection, so that the sound bar
and subwoofer can be reconnected again.
Connection is not correct between
subwoofer and sound bar
Disconnected between
subwoofer and
sound bar
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