K9 SAPPHIRE User manual

“SAPPHIRE” BARK CONTROL COLLAR
USER GUIDE

Introduction:
The Our K9 Sonic & Vibration Bark Collar stops barking with progressively increasing
Longer Sonic Blasts and Vibration which is controlled by a Microprocessor and
automatically delivers correction after each bark. It does not work off the sound of
your dogs bark but from air pressure delivered through a small hole in the back of the
collar. Therefore the fitting of the collar is VITAL if the collar is to work correctly…
When the collar is fitted correctly IT DOES NOT MOVE… You can slide just one finger
under the collar. If it is NOT FITTED CORRECTLY it will go off randomly and NOT when
your dog barks… It is also Vital that the Hole is not Obstructed by Hair, So we highly
recommend that you trim the small area around where the hole is positioned on your
dogs throat.
Congratulations on buying this Our K9 Bark Collar, if for any reason you are not 100%
completely satisfied with your Bark Collar, please contact me immediately so that I
may help you.. Once you have been through the users manual and watched all the
videos if you are unsure about anything, Please contact me at [email protected].
WATCH THIS VIDEO NOW… IT IS VITAL THAT YOU UNDERSTAND HOW YOUR COLLAR WORKS….
Jenna
Customer Service Manager
Our K9
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SAPPHIRE SONIC - VIBRATION BARK COLLAR

WHAT THE BARK COLLAR ACTUALLY DOES WHEN YOUR DOG BARKS
Our K9 Vibration Bark Collar can be adjusted to control the sensitivity of your dogs bark,
according to the size of your dogs bark
If your dog does not bark within the 40 sec limit then the collar will revert back to
number 1. The use of the warning tone followed by increasingly intense tones and
vibration stimuli sets up. A pattern that your dog will quickly learn is caused by its
own barking. It takes time to break bad habits.
When your dog forgets and barks again, the warning tone reminds your pet without
immediately applying any stimulus. At each step, your dog gets to choose whether it's
worth the increasing discomfort to bark again.
We have found this technique of progressively increasing sound and Vibration is not
only more humane, it is more EFFECTIVE in breaking the barking habit than
Conventional shocking bark control collars.
Sonic
GREEN LIGHT
GREEN LIGHT
GREEN LIGHT
GREEN LIGHT
GREEN LIGHT
GREEN LIGHT
GREEN LIGHT
GREEN LIGHT
RED LIGHT
1.5 second Sonic Blast
1.5 second Sonic Blast
4 second Sonic Blast
0.5 second Vibration
4 second Sonic Blast
1 second Vibration
4 second Sonic Blast
1.5 second Vibration
4 second Sonic Blast
2 second Vibration
4 second Sonic Blast
3 second Vibration
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Putting the Collar on Your Dog:
Switch the Collar off so the collar has been disabled. And adjust to the correct length,
(there is a short video to help you if needed) the prongs MUST be against your dog's
skin to work, and the Hole MUST be free of any Obstruction.…
If for any reason you took your collar apart and are unable to put your collar together
correctly please watch the video provided,
When the collar has been assembled correctly the collar DOES NOT SLIP, IT WILL NOT
LOOSEN.. The end of the strap will be on the inside and NOT the outside. If you are
experiencing problems with the collar loosening please re-watch the video using the
pause button.
Place the collar around your dog's neck, it must not move, if it does then adjust and
tighten the collar. Hold the unit and try to move it, when it does not move and you can
slide just one finger under the collar that is now correctly fitted.
If the Collar is too long then cut the excess and trim the end, then seal using a flame, watch
this video to do it correctly….
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Now leave the collar on your dog, Do Not switch the collar on…. Wait for 24 – 48 hours
until your dog totally ignores the collar, initially they will scratch at it and just paw at
it, when that completely stops we are ready to start the training.
Remove the collar from your dog, you must be prepared to stay when you switch on
the collar for the first time and start the training...
Mint Green
Now you have switched the collar on let's test it to make sure everything is OK.
Watch this video to learn how to test your collar correctly…
DO NOT UNDER ANY CIRCUMSTANCES PUT THE COLLAR ON YOUR DOG WITHOUT
FIRST TESTING IT….
Testing the Collar, No you do not have to bark at it… First thing to do is adjust the
sensitivity level by pressing the S button.
Now take the sensitivity level all the way up to level 7 so that there are three red lights
showing.
level 1 no lights
level 2 1 green light
level 3 2 green lights
level 4 3 green lights
level 5 1 red light
level 6 2 red lights
level 7 3 red lights
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Just hold it up with the back of the collar facing you, there is a small hole between the
two prongs, just puff into the hole and the collar will make a beep sound, do it again,
and the collar will again make the another beep sound. Now do it a third time and the
collar will make the beep sound again, and then vibrate. Now you know you collar is
working correctly. We have a video which shows you exactly how to do it.
Now you have tested the collar take the sensitivity all the way down to number 1 by pressing
the S button on the collar, until you have NO LIGHTS… If your dog barks and the collar does
not Work as it should, press the S button once this will increase the sensitivity to number 2,
You should now have 1 green light, if your dog barks again and no collar reaction, once again
press the S button, continue this until the collar Reacts immediately after your dogs bark.
YOUR COLLAR IS SET UP CORRECTLY….
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Now we are going to start the Training, under no circumstances should you just put
the collar on your dog and leave it them to figure out, your dog will get confused and
extremely upset.
You MUST teach them what you expect from them. Now please watch the training
video,
Remember every time your dog barks you give the command NO the collar will rein-
force that command… If your dog continues to bark then you give a much more force-
ful NO and the collar will do the same, again continuation you give a much more force-
ful NO! Again the collar will mimic you... This way your dog will understand that the
Sonic means no and the Sonic and vibration means NO! And the way to stop the
discomfort is to stop barking…
W
oof
W
oof
NO
You must say NO loud and
clear everytime the dog barks.
This will help the dog to make
a connection between the
impulse and the word NO
DO NOT JUST PUT THE COLLAR ON YOUR DOG AND EXPECT THEM TO
UNDERSTAND WHAT IT IS SUPPOSED TO MEAN,
I WILL ADMIT SOME DOGS ARE SUPER SMART AND WILL UNDERSTAND ALMOST
IMMEDIATELY, BUT WHAT IF YOUR DOG DOESN'T UNDERSTAND, HELP THEM
UNDERSTAND, TEACH THEM…
ALWAYS ALWAYS REMOVE THE COLLAR WHEN YOUR DOG IS PLAYING AND YOU
MUST REMOVE IT EVERY 24 HOURS AND INSPECT AND CLEAN YOUR DOGS NECK…
Please remember that this collar is a behavioral aid and you do not want to be telling
your dog off while they are playing.
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WHAT THE LIGHTS ON THE COLLAR MEAN
Red and Green Lights Flashing - Collar is in
Reset Mode this will Last for 1 Minute
Green Flashing Light - Collar is in Stand By Mode
To Turn On your collar - Hold down the On/Off button for a
Green Solid Light - Collar is in Working Mode
HOW TO TURN ON / OFF YOUR COLLAR
To Turn Off your collar - Hold down the On/Off button for a
No Lights - Collar is in Sleep Mode
CHARGING YOUR COLLAR
When charging you will have the red lights flashing
in sequence.
The Collar is fully charged when there are no lights
TOP TIPS
TRIM THE HAIR / FUR BEHIND THE COLLAR
REMOVE THE COLLAR DAILY
The Charging time for the Collar is Approx 4 Hours.
To Charge Your Collar Simply Plug Your Collar into Any USB
Outlet on PC, Laptop or Mobile Phone Charger. The Collar
Does Not Come With its Own Dedicated Charger.
minimum of 2 seconds
minimum of 4 seconds
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Caution Notes:
1.You Must Remove the Collar Daily, Clean and gently massage your dogs neck .
Because the collar is quite tight you must remove it daily to avoid any likelihood of
your dog developing any pressure sores
2. When Charging the Collar…. You must gently remove the rubber cover to access the
Mini USB Socket, When you have finished charging the collar you MUST replace the
Rubber Cover Correctly.
3. Do not allow your dog to chew this collar. You should also attempt to minimize
scratching or Clawing at the casing.
4. This device is made up of plastic and electronic components that are not
digestible.
Consult your local vet if your dog swallows any part of this product.
5. The collar is not intended for use as a restraining collar. If you are using a leash,
use it with a separate restraining type of collar.
6. Although the Anti-bark Collar's microprocessor is designed to differentiate your
dog's Individual bark, the unit may occasionally be activated by other vibrations or
movement.This is normal but, it should not happen so often as to be confusing to
your pet. If the unit is falsely triggered by excessive scratching shaking of the head or
rolling on the ground, please remove the collar immediately and do not put the collar
back on for a couple of days, when you do put the collar back on do not turn it on, wait
for your dog to ignore the collar before you resume training.
USB COVER OPEN USB LEAD WRONG RIGHT
ATTACHED
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FAULT FINDING GUIDE
Q. The Green light on the Collar Keeps Flashing
A 1. This is normal, this means that the collar is in active mode and is alert. When
the green light stops flashing is means that the collar has gone into standby mode.
So when your dog sleeps the collar sleeps, when your dog is awake the collar is
awake.
Q. When and How often do I charge the Collar
A 1. We recommend that you charge the collar once a week try to do it at play time
the same time every week and you will know that your collar will always be ready and
able. You can use your computer, laptop USB port or any USB charger like your
Mobile Phone Charger.
Q. The Collar Just Keeps Going Off
A 1. The sensitivity is set too high… adjust the sensitivity by pressing the S button
and reduce the sensitivity level by one. Refer to the chart on Page 5.
A 2 The Collar is not tight enough, You should be able to slide just one finger under
the collar, It may seem tight to you and you may think that it is uncomfortable for your
dog, its Ok to think that.. Because the collar works of the air between the collar and
your dogs throat… As your dog barks his throat will go in and out pushing air into the
small hole at the back of the collar this is what will activate the bark collar. If the
collar is not tight enough then the air will not get pushed in…. So why does it keep
going off… because the collar is moving towards the throat and closing that gap
thereby triggering the collar..
Q. .My Dog Shakes his Head and the Collar Goes Off
A. Did You Follow the Guidelines in the Video “How to Use Your Our K9 Vibration
Collar Correctly” About NOT turning the collar for One to Two Days BEFORE Your Start
Training? Because the Collar Feels Unusual to Your Dog They Will Keep Shaking Their
Heads and scratching forcing the Collar to Activate…
If You Have Followed the Guidelines Now Check That the Collar is not too loose…
Tighten the Collar. The Collar Should Not Move…
Please remember that it is Air Pressure that Activates the Collar So a Loose Collar
Being Shaken Will Activate.
Note.. Dogs normally shake their heads when they have an ear infection or something
troubling them. Please keep a careful eye on them and if needed Seek Medical Help..
If the shaking starts with the head and continues all the way down the body that is
quite different..
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Q. My Dog Barks But the Collar Does Not Activate...
A 1. Dead Battery - Check the Battery by Performing a Full Test. Refer Page 3
Q. My Collar Keeps Coming Loose…
A. Sorry But the Collar has been put together incorrectly. The collar has been tested
to 90lb Breaking and slippage. Please Watch our Video Showing How to Put
the Collar Together Correctly. Refer Page 4
Q. The Collar is Difficult to undo…
A. The Buckle Has Been Put Together Back to Front… the Buckle has Been Design
to Snap Apart. Refer Page 4
Q. Collar Will Beep but Will Not Vibrate
A. There is Enough Charge in the Battery to make it Beep but Not Vibrate. Please
Recharge the Collar Correctly.
Q. The Collar goes off when my dog doesn't bark.
A The collar will sometimes give false alerts…. Do not worry about this your dog
will learn very quickly that it is exactly that… a false alert. All dogs very quickly learn
that the two beeps are exactly that, just two beeps, so they will bark. But you as a
responsible dog owner want that, you want it so that they can talk…
What the collar is designed to do is to STOP the excessive barking….
FOUR POSSIBLE REASONS
A 2. Sensitivity is set up Wrong. Adjust Sensitivity. Ref Page 5
A 3. Collar is too loose. Adjust Collar to fit correctly. Ref Page 4
A 4. Hole at the back of the Collar is Blocked. Remove Debris and Trim Excess
Hair away from the Hole. The Hole Must be clear at all times..
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