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Malfunction analysis
General phenomenon analysis
Please check below items before asking for maintenance. If the problem still can't
be solved, please contact dealer or professional person.
Phenomenon Troubleshooting Solution
Air conditioner
can't operate
Poor cooling
(heating)
Air conditioner
can't receive
signal from
remote controller
or remote
controller is not
No fan blowed
out from air
conditioner
sensible.
● Power failure?
● Is plug loose?
● Whether the air switch is tripped
off or fuse is burnt? replace air switch or fuse.
replace circuit.
● Is there's malfunction for the
circuit?
● Whether the unit is restarted up
● Is the power too low?
● Whether the air filter is too dirty?
● Whether the set temperature is
● Whether door and window are
after stopping immediately?
proper?
closed?
● Whether the unit is interfered
seriously (such as static
● Whether remote controller is
● Is sensitivity of remote controller
● Whether there’s fluorescence
● Whether air outlet or air inlet is
within the receiving range?
low?
lamp in the room?
blocked?
● Under heating mode, whether
indoor temperature is reached
● Whether heating mode is
started up just now?
to set temperature?
● Whether it's blocked by obstacles?
pressure, unstable voltage)?
● Wait after power recovery.
● Reinsert the plug.
● Ask professional person to
● Ask professional person to
● Wait after voltage is resumed.
● Clean the air filter.
● Adjust the temperature.
● Close door and window.
● Wait after voltage is resumed.
● Please pull out the plug. Insert
● The receiving range of remote
● Remove the obstacles.
● Check the batteries of remote
● Move the remote controller
the plug after about 3min, and
then turn on the unit.
controller is 8m.
Do not
exceed this range.
controller. If the power is low,
please replace the batteries.
close to air conditioner.
● Turn off the fluorescence lamp
● Eliminate the obstacles.
● Indoor unit will stop blowing
and try it again.
fan after reaching to set
temperature.
● In order to prevent cold air, air
conditioner will delay for a
while to be started up, which
is the normal phenomenon.
Malfunction analysis
Phenomenon Troubleshooting Solution
There's off
flavour
There's
abnormal sound
during operation
Set temperature
can't be adjusted.
You can heard
water-flowing
sound
You can heard
the sound of
"PAPA"
● Whether evaporator is defrosted
(observe it by pulling out the
● Whether the unit operates under
auto mode?
● Whether the required
temperature exceeds the
temperature setting range?
● There’s off-flavour source in the
room, such as furniture,
● Whether the unit is interfered by
thunder, radio, etc?
● Whether the unit is turned on or
turned off just now?
● Whether the unit is turned on or
turned off just now?
cigarette etc.
filter)
● It's the normal phenomenon.
Air conditioner is defrosting.
After defrosting is finished, it
● Temperature can't be adjusted
under auto mode.
● Temperature emperature se-
● Eliminate the
off-flavour source.
● Clean the filter.
● Disconnect power, put through
tting range: 16
℃
-30
℃
.
the power again, and then turn
● There’s flowing sound of refri-
● Heat expansion or shrinkage for the
gerant inside the air conditioner,
which is the normal phenomenon.
on the unit again.
panel due to change of temperature,
which cause friction sound.
will resume operation.
Malfunction code
Chassis is full of water.
Malfunction of ambient
temperature sensor.
Please contact previsional person to deal
with it.
Malfunction of evaporator
temperature sensor.
Please contact previsional person to deal
with it.
1. Pour out the water inside chassis.
2. If "H8" still exits, please contact professional
person to maintain the unit.
F0
F2
F1
H8
H3
E8
F4
1.Refrigerant is leaking
2.System is blocked
1. Re-energize the unit after turning off and
pulling out the plug for 30min;
2. If there's still malfunction, please contact
after-sales service.
Overload protection for
compressor
Overload malfunction
1. Check if the unit is under high-temperature
and high-humidity environment; if ambient
temperature is too high, power off the unit
and then energize it for operation after the
ambient temperature drops to 35°C below.
2. Check if the evaporator and condenser are
blocked by some objects; if yes, take away
the objects, power off the unit and then
energize it for operation.
3. If the malfunction still occur, please contact
our after-sales service center.
Outdoor tube temperature
sensor is open/short-circuited.
Please
contact after-sale service person
to deal with it.