Kanguru Defender Elite200 KDFE200 User manual

Kanguru Defender Elite200
User Manual
Copyright 2014, All Rights Reserved Model no: KDFE200

2
NOTICES AND INFORMATION
Please be aware of the following points before using your Kanguru Defender Elite200
Copyright © 2014 Kanguru Solutions. All rights reserved.
Windows XP®, Windows Vista®, Windows 7® and Windows 8® are registered trademarks of Microsoft
Inc. All other brands or product names are trademarks of their respective companies or organizations.
Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred
while using this product. The user is solely responsible for the copyright laws, and is fully responsible
for any illegal actions taken.
Customer Service
To obtain service or technical support for your system, please contact Kanguru Solutions Technical
Support Department at 508-376-4245, or visit www.Kanguru.com for web support.
Legal notice
In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct, indirect,
special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds
for its products. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory,
with respect to its products or the contents or use of this documentation and all accompanying software,
and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose.
Kanguru Solutions reserves the right to revise or update its products, software, or documentation without
obligation to notify any individual or entity.
Export Law Compliance
Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the
specific Kanguru product, you warrant that you will not export, directly or indirectly, any Kanguru
product without first obtaining the approval of Kanguru Solutions and the appropriate export license from
the Department of Commerce or other agency of the United States Government. Kanguru Solutions has
a wide range of products and each product family has different license requirements relative to exports.
Defragmenting Flash Memory Warning
Do not attempt to defragment your Kanguru Defender Flash Drive. Flash memory does not need to
be defragmented and does not gain any performance by doing so. Defragmenting your flash drive can
actually degrade the flash memory which may reduce the drive’s total capacity and lifespan.
Notices and Information

3
Table of Contents
Table of Contents
1. Introduction.................................................................................................................5
1.1 Package Contents....................................................................................................5
1.2 Kanguru Defender Elite200 Models.......................................................................5
1.3 The Write Protect Switch........................................................................................6
1.4 System Requirements .............................................................................................7
1.5 Features...................................................................................................................7
1.6 Technical Specifications .........................................................................................8
2. Kanguru Defender Manager Elite200.......................................................................9
2.1 Running KDMElite200 .........................................................................................9
2.1.1 Running KDMElite200 on Windows ...........................................................9
2.1.2 Running KDMElite200 on Mac OS X .........................................................11
2.1.3 Running KDMElite200 on Ubuntu Linux....................................................12
2.1.4 Running KDMElite200 on Red Hat Enterprise Linux 5 ..............................13
2.2 The Setup Wizard ...................................................................................................14
2.2.1 Selecting a Setup Language .........................................................................14
2.2.2 Activating On-board Antivirus Protection (Windows only).........................15
2.2.3 Setting a Password........................................................................................16
2.2.4 KRMC Cloud ...............................................................................................17
2.2.5 Contact Info..................................................................................................18
2.2.6 Resetting the Device through the Setup Wizard...........................................19
2.3 Unlocking the Security Partition ............................................................................20
2.3.1 Resetting from the Login Screen..................................................................21
2.4 Using the Virtual Keyboard to Enter Your Password .............................................22
2.5 Encrypting Files and Folders..................................................................................23
2.6 On-board Antivirus (Windows only)......................................................................24
2.6.1 Device Scan..................................................................................................25
2.6.2 Path Scan ......................................................................................................26
2.6.3 File Scan .......................................................................................................27
2.7 Changing Your Password........................................................................................28
2.8 KRMC Cloud Settings ...........................................................................................29
2.9 Changing Languages ..............................................................................................30
2.10 Online Documentation..........................................................................................31
2.11 About KDMElite200.............................................................................................31
2.12 Unmounting Your Defender Elite200...................................................................32

4
Table of Contents
3. Updating Your Defender Elite200..............................................................................33
3.1 Updating Standard Edition Drives..........................................................................33
3.2 Updating KRMC Enterprise Edition Drives...........................................................33
3.3 Verifying the download checksum .........................................................................34
4. Safely Removing Your Kanguru Defender Elite200 ................................................35
4.1 Safely Removing from Windows ...........................................................................35
4.2 Safely Removing from Mac OS X .........................................................................36
4.3 Safely Removing from Linux.................................................................................36
5. Warranty Information................................................................................................37
6. Tech Support ...............................................................................................................37
Appendix A - Common Criteria Certified Versions..........................................................38
Appendix B - Proxy Support...............................................................................................39

5
Introduction
1. Introduction
The Kanguru Defender Elite200 is a hardware encrypted, tamper proof USB flash drive. The Defender
Elite200 contains two partitions: a CD-ROM partition and a secure, encrypted partition. The CD-ROM
partition contains the login application that will allow you to access the secured partition.
The Kanguru Defender Elite200 flash drive secures your sensitive data using:
• 256-bit AES hardware encryption
• Secure password protection
1.1 Package Contents
Please check the contents of the package you received. If any of the parts listed below are missing, please
contact Kanguru Solutions (508-376-4245) and you will be shipped replacement parts immediately.
• Kanguru Defender Elite200 USB Flash Drive
• Quick Start Guide
• USB Extension Cable (32GB-128GB models only)
1.2 Kanguru Defender Elite200 Models
The Kanguru Defender Elite200 comes in two models, depending on your drive’s capacity. Differences
between the models are detailed in section 1.6 Technical Specifications on page 8.
1GB - 16GB Model 32GB - 128GB Model

6
1.3 The Write Protect Switch
The Kanguru Defender Elite200 device features a physical write protect switch.
• Unlocked - Push the write protect switch towards the USB connector side of the device to set it in
the unlocked position. When the write protect switch is set in the unlock position, the device will
function normally.
• Locked - Push the write protect switch towards the LED side of the device to set it in the locked
position. When set in the lock position, the write protect switch will prevent any data from being
written to the device’s secure partition.
Important! You may receive an error if you attempt to log in to your device while the write protect
switch is set in the locked position. Please check and make sure that the write protect switch is set in the
unlocked position when logging into the device. Once you have successfully logged in and mounted the
device’s secure partition, you can set the write protect switch to the locked position.
The Write Protect Switch

7
System Requirements / Features
1.4 System Requirements
• 1 Available USB port (USB 2.0 Recommended)
• 256MB of internal DDR RAM or more
• 500MHz internal CPU or faster
• Operating Systems (32 and 64 bit compatible)
○Windows XP SP3, Windows Server 2003, Win Vista, Win 7, Win 8
○Max OS X 10.5 and above (compatible with Intel-based Macs only)
○Red Hat Enterprise Linux 5, Ubuntu 9/10, Linux Kernel 2.6.02 - 2.6.34
Note: Linux Red Hat users must have Super User or Root privileges to run KDMElite200
1.5 Features
√256-bit AES hardware encryption
√FIPS 140-2 (Level 2) Validated
√Password protected data partition for your secure files
√Does NOT require Admin privileges (except with Red Hat Enterprise Linux 5)
√Driverless installation (Plug & Play)
√High-strength aluminum housing
√Tamper-proof design
√Write protect switch
√On-board antivirus protection
√HIPAA Compliant
√Sarbanes Oxley Compliant
√GLB Compliant
Remote Management Capability
The Kanguru Defender Elite200 flash drive can be remotely managed using the Kanguru Remote
Management Console (KRMC). KRMC is a web-based application that gives administrators a complete
USB management system. With KRMC you will be able to:
√Create and manage a master password for your Defender drives
√Remotely delete all data on a managed drive
√Schedule actions for present or future times
√Audit at administrator and super administrator level
√Locate devices via IP address (IP Address / network location)
√Locate devices via hostname
√Create remote policy modifications like:
○Password Strength and Length (e.g. 10 characters: 2 upper, 2 numbers, etc)
○Limit Invalid Login Attempts (e.g. 3 retries before drive is wiped)
○Rate at which password should be changed (e.g. every 30, 60, or 90 days)
○Change user password
○Change master password
Your Kanguru Defender Elite200 does not come with KRMC enabled by default.
For more information about KRMC, visit: https://www.kanguru.com/index.php/flash-management

8
1.6 Technical Specifications
General Specifications
Interface USB 2.0 (USB 1.1 compatible)
Encryption Features Hardware based 256-bit AES encryption
OS Compatibility
Windows XP SP3*, Server 2003, Vista, 7, 8
Max OS X 10.5 and above (Intel based only)
Red Hat Enterprise Linux 5, Ubuntu 9/10, Ubuntu 11, OpenSUSE11.1
Linux Kernel 2.6.02 - 2.6.34
32 and 64 bit compatible
Write Cycles 10,000 write cycles / block
Data Retention 10 years or more
Operating Temp 0°C – 70°C
Humidity Range 20% - 90%
Shock Resistance 1000G Max
Vibration 15G Peak to Peak Max
*In line with Microsoft’s End-of-Support announcement for Windows XP, Kanguru Solutions is ending
support for the Windows XP platform. While our products have been quality tested internally on Windows
XP, we cannot guarantee normal product operation on an unsupported OS.
1GB - 16GB Defender Elite200 Specifications
Weight 10g
Dimensions 64mm x 18.5mm x 9mm
Power (Read) Max Read: 5 VDC @ 122mA
Power (Write) Max Write: 5 VDC @ 182mA
32GB - 64GB Defender Elite200 Specifications
Weight 15g
Dimensions 71mm x 27mm x 9mm
Power (Read) Max Read: 5 VDC @ 150mA
Power (Write) Max Write: 5 VDC @ 266mA
Technical Specifications

9
2. Kanguru Defender Manager Elite200
Kanguru Defender Manager Elite200 (KDMElite200) is the client application pre-loaded on the Defender
Elite200’s CD-ROM partition. The user needs to login to KDMElite200 in order to access the secure,
encrypted partition. KDMElite200 comes pre-installed on your Defender Elite200. No installation on
your PC is necessary.
2.1 Running KDMElite200
The Kanguru Defender Elite200 is compatible with multiple operating systems. Running the KDMElite200
application can be different depending on the OS your computer is running.
2.1.1 Running KDMElite200 on Windows
To run KDMElite200 from a Windows operating system, simply connect your Defender Elite200 to your
computer through a USB port. The KDMElite200 application should start automatically if Autorun is
enabled.
If KDMElite200 does not start automatically:
1. Open My Computer and open the Defender Elite200’s CD-ROM partition named KDMElite200.
The drive letter (e.g. D:, E:, F:) will depend on your computer.
2. Double-click on the KDMElite200.exe file to launch the KDMElite200 application.
If it is your first time running KDMElite200 you will need to complete the setup wizard in order to set
your security password (see section 2.2 The Setup Wizard on page 14). If you have already setup your
security password, you will be prompted to login (see section 2.3 Unlocking the Security Partition on
page 20)
Caution! The KDMElite200.exe file needs to remain on your Defender Elite200’s CD-ROM partition
at all times. Always run the application from the Defender Elite200’s CD-ROM partition. Do not try to
copy KDMElite200 or run KDMElite200 from your computer’s hard drive.
Note: Windows 7 users may not see the removable disk partition until you have logged into KDMElite200.
If you are running Windows 7 and for any reason need to see the removable disk before you log into
KDMElite200 please refer to the instructions on p.9.
Kanguru Defender Manager Elite200/ Running KDMElite200 on Windows

10
Attention Windows 7 Users
Windows 7 users may not see the removable disk partition until you have logged into KDMElite200 (see
section 2.3 Unlocking the Security Partition on page 20 for more information). This is normal.
If you are running Windows 7 and for any reason need to see the removable disk before you log into
KDMElite200, you will need to configure Windows in the following manner:
Note: This is user preference only. There is no need to configure Windows in order to use your device.
1. From My Computer, click on the Organize tab and then select Folder and search options.
2. The Folder Options window appears. Scroll down to the option for Hidden Files and Folders and
select Show hidden files, folders, and drives.
3. Click on the OK button to finish configuring Windows. The removable disk is now visible before
you log into KDMElite200.
Attention Windows 7 Users

11
2.1.2 Running KDMElite200 on Mac OS X
To run KDMElite200 from Mac OS X, connect your Defender Elite200 to your computer through a USB
port. A CD icon named ‘KDMElite200’ will appear on the desktop. Double click on the KDMElite200
icon to open it.
In the window that opens, double-click on the KDMElite200.app file to launch the KDMElite200
application.
If it is your first time running KDMElite200 you will need to complete the setup wizard in order to set
your security password (see section 2.2 The Setup Wizard on page 14). If you have already setup your
security password, you will be prompted to login (see section 2.3 Unlocking the Security Partition on
page 20).
Caution! The KDMElite200.app file needs to remain on your Defender Elite200’s CD-ROM partition
at all times. Always run the application from the Defender Elite200’s CD-ROM partition. Do not try to
copy KDMElite200 or run KDMElite200 from your computer’s hard drive.
Note: The KDElite200 icon is not always displayed on the desktop. If you do not see the KDMElite200
icon on your desktop, you can locate the KDMElite200.app file on the CD-ROM partition through the
Finder window.
Running KDMElite200 on Mac OS X

12
2.1.3 Running KDMElite200 on Ubuntu Linux
To run KDMElite200 from a Ubuntu Linux operating system, connect your Defender Elite200 to your
computer through a USB port. A ‘KDMElite200’ icon will appear on the desktop. Double click on the
KDMElite200 icon to open it.
In the window that opens, double-click on the KDMElite200 file to launch the KDMElite200
application.
If it is your first time running KDMElite200 you will need to complete the setup wizard in order to set
your security password (see section 2.2 The Setup Wizard on page 14). If you have already setup your
security password, you will be prompted to login (see section 2.3 Unlocking the Security Partition on
page 20).
Caution! The KDMElite200 file needs to remain on your Defender Elite200’s CD-ROM partition at all
times. Always run the application from the Defender Elite200’s CD-ROM partition. Do not try to copy
KDMElite200 or run KDMElite200 from your computer’s hard drive.
Running KDMElite200 on Ubuntu Linux

13
2.1.4 Running KDMElite200 on Red Hat Enterprise Linux 5
Note: You must have Super User or Root privileges in order to run KDMElite200 on Red Hat Enterprise
Linux 5.
To run KDMElite200 from the Red Hat Enterprise Linux 5 operating system, connect your Defender
Elite200 to your computer through a USB port. A CD icon named ‘KDMElite200’ will appear on the
desktop. If the KDMElite200 window doesn’t open automatically, double click on the KDMElite200
icon to open it.
From the window that opens, copy the kdme200_exec.sh shell script file to a location on your
computer’s local hard drive.
Once the kdme200_exec.sh shell script has been copied to a local hard drive, you can execute
KDMElite200 through the Terminal:
1. Open the Terminal window by clicking on Applications →Accessories →Terminal. The Terminal
location may be different depending on which version of Red Hat you are running.
2. From the Terminal, navigate to the directory where you copied the kdme200_exec.sh shell script
file to.
3. Type, “chmod 007 kdme200_exec.sh” to allow full execute permission.
4. Type, “./kdme200_exec.sh” to execute the shell script.
If it is your first time running KDMElite200 you will need to complete the setup wizard in order to set
your security password (see section 2.2 The Setup Wizard on page 14). If you have already setup your
security password, you will be prompted to login (see section 2.3 Unlocking the Security Partition on
page 20).
Running KDMElite200 on Red Hat Enterprise Linux 5

14
2.2 The Setup Wizard
When you start KDMElite200 for the first time you will be greeted by the Setup Wizard. Follow the
Setup Wizard instructions to create a password for your Defender Elite200’s secure, encrypted partition.
Note: Before you can setup your Defender Elite200’s password, the manual write-protect switch must
be set to the unlock position.
Caution! Once the Setup Wizard has started, you should not disconnect your Defender Elite200 without
either first completing the Setup Wizard or closing the Setup Wizard.
2.2.1 Selecting a Setup Language
The default language for the Setup Wizard is set to English. To run the Setup Wizard in a different
language:
1. From the Welcome screen, click on the icon next to the Language Menu.
2. A list of available languages will appear in a drop down menu. Select your desired language from
the drop down menu. The Setup Wizard will switch to the new language.
3. Click on the Next button to continue to the next step.
The Setup Wizard / Selecting a Setup Language

15
2.2.2 Activating On-board Antivirus Protection (Windows only)
Note: This section does not apply if you are running the Setup Wizard in Linux or Mac OS X. This section
does not apply to Enterprise Edition users. Antivirus for Enterprise Edition is activated through Kanguru
Remote Management Console (KRMC). Enterprise Edition users, please contact your administrator.
KDMElite200 will automatically check if your device has a valid antivirus license key.
Note: Your Defender Elite200 will need to be connected to a computer with internet access in order to
register for on-board antivirus protection.
If your Defender Elite200 does not already have a valid antivirus license key, then you must fill out the
following registration form with the required information and then click on the Apply button in order to
activate your one (1) year of free antivirus protection.
Click on the Skip button if you do not wish to activate antivirus protection. If you decide to skip activating
your antivirus now, you will not be able to activate it in the future without first resetting your drive to
the factory default setting.
Click on the Next button to continue with setting up your Defender Elite200’s security password.
Activating On-board Antivirus Protection

16
2.2.3 Setting a Password
Note: Before you can set password, the manual write protect switch must be set to the unlock position
(see section 1.3 The Write Protect Switch on page 6).
From the Set Password screen:
1. Enter your password in the Password data field. You can enter your password using KDMElite200’s
Virtual Keyboard by clicking the VK button. For more information on using the Virtual Keyboard
see section 2.4 Using the Virtual Keyboard to Enter Your Password on page 22.
Note: For security reasons, it is recommended that you incorporate letters, numbers and symbols
to achieve maximum security.
2. Enter the same password in the Confirm Password field for verification. If your passwords do not
match or there is any other issue with the password which you have entered in the Set Password
section, an explanation will be visible in the Password Info window.
Note: The Password Info window will inform you if there are any password requirements. It
updates in real time. Disregard the messages in the Password Info box until you have finished
entering your password into both the Password and Confirm Password fields.
3. Click on the Apply button to set your password. Once the password has been set you will see the
following message in the Password Info box:
4. Click the Next button and KDMElite200 will automatically configure the security parameters.
Note: If you are managing your Defender Elite200 with an administrative program like KLA or KRMC,
you can set a Master Password which can be used to reset the user password if it is lost or forgotten.
Setting a Password

17
2.2.4 KRMC Cloud
Note: This section does not apply to Enterprise Edition users.
Kanguru Defender drives can be remotely managed using the Kanguru Remote Management Console
(KRMC). KRMC Cloud is hosted on Kanguru’s server and can be enabled on any non-Enterprise
Defender drive.
To Enable KRMC Cloud functionality:
1. Select the Enable KRMC Cloud option and then click on the Apply button.
2. A dialog box will appear asking if you want to register your device with KRMC Cloud. Click on
the Yes button.
3. Your web browser will open and direct you to the KRMC Cloud login page.
4. Purchase a license for your drive in order to use it with KRMC Cloud.
If you choose not to remotely manage your Defender using KRMC Cloud, select the Disable KRMC
Cloud option and then click on the Apply button. You will not be able to enable KRMC Cloud
functionality again, unless you first reset your drive to the factory default.
Click on the Next button to continue setting up your drive.
KRMC Cloud

18
2.2.5 Contact Info
Note: This section does not apply to Enterprise Edition users.
Your contact info will be saved to the drive. If you are managing your drive using KRMC Cloud, the
information entered here will be automatically be imported to the KRMC Cloud server when you register
your drive.
Fill in your information in the appropriate fields and then click on the Apply button. A window will
appear confirming that your data has been saved. Click on the OK button to close the window and then
click on the Next button to finish setting up your drive.
Congratulations! Your Defender Elite200 is now ready to use.
Contact Info

19
2.2.6 Resetting the Device through the Setup Wizard
If you experience any problems during the Setup Wizard, you may have to perform a device reset before
you can complete the setup process.
To perform a device reset while in the Setup Wizard:
1. From anywhere in the Setup Wizard, click on the Prev button until you return to the Welcome
Screen.
2. On the Welcome Screen you will see a Reset button in the lower-left side of the application window.
Click on the Reset button.
3. A dialog box appears asking you to confirm the reset. Click on Ye s to reset your device to the
factory default settings.
After the device has been reset to the factory default setting you will be required to restart the Setup
Wizard.
Resetting from the Setup Wizard

20
2.3 Unlocking the Security Partition
Anytime you run KDMElite200, you will be asked to login using your security password. You need to
provide the correct security password in order to access the Defender Elite200’s secure partition.
When the login screen appears:
1. Enter your password in the Password field.
2. Click on the Login button.
Caution! If you enter your password incorrectly six times in a row (six is the default setting, this may
be different depending on your setup), for security purposes, any data stored on the secure partition will
automatically be erased. You will be issued an on-screen warning when you have one attempt remaining,
to prevent accidental erasure. To cancel the login process, click on the Cancel button. Unplugging and
then reinserting your Defender Elite200 or manually running KDMElite200.exe will bring the login
window back.
Once you have successfully logged in to KDMElite200, the Defender Elite200’s secure partition will be
accessible through My Computer or Windows Explorer. For more information on accessing the secure
partition, see section 2.5 Encrypting Files and Folders on page 23.
Caution! Once KDMElite200 has started, you should never disconnect your device without first closing
KDMElite200 properly by clicking the KDMElite200 task bar icon and selecting Unmount Kanguru
Defender as described in section 2.12 Unmounting Your Defender Elite200 on page 32.
Note: If your Defender drive is being managed by KRMC, you may see an Autorun checkbox. This
means that your administrator has configured your drive to auto-execute a file saved on your drive’s secure
partition every time you successfully login. You can disable the Autorun functionality by unchecking
this box.
Unlocking the Security Partition