Karel MS38s Operating instructions

Karel MS38s
Telephone System
Programming
Guide
Edition 3.1

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CONTENTS
SECTION CODE PAGE
INTRODUCTION 1
GENERAL DEFINITIONS 3
ABBREVIATIONS 4
SYSTEM PROGRAMMING
I. PROGRAMMING MODE 5
I.1. PROGRAMMING MODE ENTRY (877777) 5
I.2. PROGRAMMING MODE EXIT (877778) 5
I.3. PROGRAMMING MODE ENTRY LOCK (837) 5
I.4. ENTERING PROGRAMMING CODES 6
II. EXTENSION PROGRAMS 7
II.1. SYSTEM SUPERVISOR (803) 7
II.2. EXTERNAL CALL AUTHORITY (887) 7
II.3. CALL PREFIX RESTRICTION (8007/8008) 8
II.4. CALL PREFIX RESTRICTION
OVERRIDE PERMISSION (887 E 8) 9
II.5. ACCESS GROUP (801) 9
II.6. ACCESS GROUP LINE MATCHING (802) 10
II.7. PBX GROUP (805) 11
II.8. PBX GROUP PARAMETERS (8026) 12
II.9. FLASH DISABLE (8071) 12
II.10. INTRUSION AUTHORITY (806) 13
II.11. AUTO-DIAL / INTRUSION IN CONFERENCE
PERMISSION
(8073) 14
II.12. EXTERNAL CALL PICK UP / TARGET FOR CALL
FORWARDING PERMISSION
(8074) 14
II.13. OUTGOING CALL TIME-OUT (801 E 9) 15
II.14. INCOMING CALL TIME-OUT (8084) 15
II.15. PARALLEL OPERATORS (8085/8086) 16
II.16. HOT LINE (804) 17
II.17. DISA / AUTO ATTENDANT
INACCESSIBLE EXTENSION (801 E 8) 18
II.18. TOLL ACCOUNT (8079) 18

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SECTION CODE PAGE
III. LINE PROGRAMS 19
III.1. LINE STATUS AND SIGNALING (89) 19
III.2. LINE PARAMETERS (800) 20
III.3. FOLLOW ME BUSY LINE (8050) 22
III.4. DISA / AUTO ATTENDANT LINE (8070) 23
IV. SYSTEM PROGRAMS 25
IV.1. COUNTRY SETTING (8009) 25
IV.2. STD / ISD CODES (800019) 26
IV.3. AUTOMATIC NIGHT MODE (883) 26
IV.4. AUTOMATIC PARALLEL OPERATORS (884) 26
IV.5. DAILY AUTOMATIC SERVICES (8098) 27
IV.6. BUZZER & RELAY FACILITIES (809) 27
IV.7. RELAY ACTIVATION TIME (8094) 28
IV.8. RECALL TIME (8082) 28
IV.9. LINE FLASH TIME (8099) 29
IV.10. AUTOMATIC HOLD (8089) 29
IV.11. EQUAL LOAD ON LINES (8027) 30
IV.12. MULTIPLE PARKED CALL RETRIEVE METHOD (808) 30
IV.13. DTMF FLASH TIME (801 E 7) 30
IV.14. DTMF DIALING (8088) 31
IV.15. LEAST COST ROUTING (8006) 32
IV.16. LINE CHECK SERVICE (OPERATOR ONLY) (827 or 747) 38
IV.17. TABLE INITIALIZATION (745) 39
EVM38 PROGRAMMING
I. AUTO ATTENDANT PROGRAMS 41
I.1. AUTOMATIC AUTO ATTENDANT ACTIVATION (885) 41
I.2. SINGLE KEY MENUS (8087) 41
I.3. AUTO ATTENDANT RECORD GAIN
(OPERATOR ONLY) (86447) 42
I.4. AUTO ATTENDANT MESSAGE ENTRY (864) 42
I.5. CLEARING ALL THE AUTO ATTENDANT
MESSAGES (OPERATOR ONLY) (86444) 45
I.6. SINGLE MESSAGE CLEAR (OPERATOR ONLY) (8644) 46
II. VOICE MAIL PROGRAMS 47
II.1. VOICE MAIL CAPACITY (OPERATOR ONLY) (86449) 47
II.2. VOICE MAIL FACILITIES AUTHORITY (8072) 47
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SECTION CODE PAGE
CALL RECORD LISTING FACILITIES PROGRAMMING
I. CALL CHARGING PROGRAMS 51
I.1. PULSE PRICE (8778) 52
I.2. POLARITY REVERSAL (80222) 53
I.3. CRL TIME FILTER (8777) 53
I.4. TARIFF TABLE (8023) 54
I.5. TIME TABLE (8024) 55
II. LISTING PROGRAMS 57
II.1. LISTING LEVEL / MEDIA (877) 57
II.2. COUNTER RESET (OPERATOR ONLY) (8769) 57
II.3. PORT FILTER (8083) 57
DY01 PROGRAMMING
I. RINGING EXTENSION (805) 59
REMOTE PROGRAMMING
I. GENERAL 61
II. REMOTE PROGRAMMING 63
II.1. REMOTE PROGRAMMING ENTRY (#3828 or #3748) 63
II.2. REMOTE PROGRAMMING EXIT (829 or 749 / #) 63
III. REMOTE PROGRAMMING FEATURES 65
III.1. PROGRAMMING CODES 65
III.2. FEATURE CODES 65
SOFTWARE TROUBLESHOOTING
I. GENERAL 67
II. SOFTWARE TROUBLESHOOTING 69
II.1. USER FACILITIES 69
II.2. OPERATOR FACILITIES 72
II.3. EVM38 FACILITIES 73
II.4. CRL FACILITIES 74
APPENDIX 1 75

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INTRODUCTION
This Programming Guide provides an overall reference on the
programs of KAREL MS38s Telephone System and its accessories.
The explanations in the guide are intended for the technicians dealing
with the programming of the system.
Most of the programming can be made from the telephone of the
system supervisor whereas some of the programs have to be entered
from the telephone of the operator. By default, the operator is the
system supervisor.
This guide is formed up of seven main chapters and an appendix:
1) System Programming Guide: Basic programs including the
extension, line, flexible numbering and the system programs are
explained.
2) EVM38 Programming Guide: The programs for setting the EVM38
parameters of the system are given and should be referred if there
is an EVM38 Voice Mail installed on the system.
3) Call Record Listing Facilities Programming Guide: The programs
for setting the CRL parameters of the system are given and should
be referred if there is a CRL output device connected to the
system.
4) DY01 Programming Guide: The program for setting the DY01
parameter of the system is given and should be referred if there is
a DY01 Doorphone connected to the system.
5) Remote Programming Guide: The methods on how to remotely
program the system and the relevant programs are explained.
6) Software Troubleshooting Guide: Commonly faced software
implementation errors are given. These hints will help in locating
customer complaints.
7) Appendix: This part consists of a table. The varieties of the
features with respect to the countries are given in this table.

Karel MS38s Programming Guide
Edition 3.1 3
GENERAL DEFINITIONS
In this guide the explanations of the programs are given in a fixed format;
The header line: Name and the default base code of the program are given. For the
programs that have to be entered from the telephone of the operator the phrase
“operator only” is used.
Description: Brief description of the program is given.
Activate/Cancel: Codes to activate and deactivate the programs are given. (Note
that these sections are used only when the related program has different activation
and cancellation codes.)
Parameters: Parameters of the program with their description are given.
Default Value: Default values of the program parameters are given.
Notes: Supplementary notes, restrictions and remarks related to the program are
given.

Karel MS38s Programming Guide
Edition 3.1
4
ABBREVIATIONS
The following table gives the meanings of the abbreviations used throughout this
guide.
BDP : Busy Display Panel
C.O. : Central Office
CRL : Call Record Listing
DISA : Direct Inward Subscriber Access
DP : Dial Pulse
DTMF : Dual Tone Multi-Frequency
ISD : International Subscriber Dialing
STD : Subscriber Trunk Dialing

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Edition 3.1 5
I. PROGRAMMING MODE
I.1. PROGRAMMING MODE ENTRY (877777)
Puts the system in the programming mode and thus allows entering the program
codes.
877777
• NOTES
1. Just after entering the programming mode, the “Pr” LEDs on the BDPs of
KAREL Consoles turn on.
2. To prevent the entry of irrelevant program codes, the system waits for 60
seconds to start entering the first program code. If a program code is not
entered within this 60 seconds period, “877777” should be dialed again to
restart the programming mode. The duration of the programming mode is
automatically extended by 60 seconds with each program code that has
been correctly entered.
I.2. PROGRAMMING MODE EXIT (877778)
Exits the programming mode. Entering this code stores the program updates in the
non-volatile memory and thus prevents loss of these updates.
877778
• NOTES
1. The system also exits the programming mode automatically after the 60-
second period as explained in Programming Mode Entry. However, this
code must always be dialed to exit programming mode so as to ensure that
the program codes are saved in the non-volatile memory.
2. After exiting the programming mode, the “Pr” LEDs on the BDPs of KAREL
Consoles turn off.
I.3. PROGRAMMING MODE ENTRY LOCK (837)
Prohibits unauthorized users from putting the system in programming mode using
the System Supervisor telephone.
837 P Q
• PARAMETERS
P : System Supervisor’s password.
Q = 3 : Programming mode entry is locked
= 2 : Programming mode entry is unlocked.

Karel MS38s Programming Guide
Edition 3.1
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I.4. ENTERING PROGRAMMING CODES
As explained in the following pages, each program code consists of a set of
numbers.
For most of the programs, it is necessary to enter the complete code. In such
cases, the internal dial tone is received to confirm the correct entry of the program.
For some programs, the coding should be stopped before the entry of the entire
code. In such cases, you should hang up to complete the program. In such codes,
“Hang Up” is designated with the symbol “ ”at the end of the program.
IMPORTANT
As the first step in programming, Country Setting program must be entered to
load the country specific parameters.