KATEK ghost ONE User manual

ghost ONE
Operating Instructions - English

Copyright and trademarks
Copyright 2023 eSystems MTG GmbH
All rights reserved.
Subject to availability and technical modifications.
All hardware and software names used are trade names and/or registered tra-
demarks of the relevant companies.
Issued by: 02/2023

Contents
1 Introduction 6
1.1 Intended use 6
1.2 Documentation concept and target group 6
1.3 Copyright 7
1.4 Legal notices 7
1.5 Means of representation 8
2 Safety 9
2.1 Safety symbols 9
2.2 Intended use 10
2.3 Safety information for operation 10
3 Product overview 12
3.1 Design 12
3.2 Functions 13
3.3 Items supplied 16
3.4 Access data 17
3.5 Web app / mobile app for Wallbox 18
4 Front panel 19
4.1 Front panel 19
4.2 Displays and controls 20
5 Assembly and installation 24
6 Commissioning 25
6.1 Connecting the wallbox 25
6.1.1 Connecting via Ethernet 25
6.1.2 Connecting via WiFi hotspot 26
6.1.3 Connecting as a WiFi client 26
6.2 Authentication on the Wallbox 27
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Contents
7 Operation 29
7.1 Login/logout 29
7.2 Information in the overview 29
7.3 Charging a vehicle 30
7.3.1 Starting charging 30
7.3.2 Charging with RFID chip 32
7.3.3 Pausing charging 33
7.3.4 Finishing charging 33
7.3.5 Configuring the PLC connection to the vehicle 34
7.3.6 Charging information and settings 34
7.4 Enabling / disabling free charging (charging without authentication) 35
7.5 Managing the approved list 35
7.5.1 Adding an RFID chip to the approved list 35
7.5.2 Changing the RFID chip name in the approved list 36
7.5.3 Removing an RFID chip from the approved list 37
7.6 Managing smart charging / smart home 37
7.6.1 Configuring the Wallbox for a smart home EMS via EEBUS 37
7.7 Configuring general settings 38
7.7.1 Enabling/disabling eco mode 38
7.7.2 Showing system settings 39
7.7.3 Setting units 40
7.7.4 Enabling/disabling the earth monitoring system 40
7.8 Reset to factory defaults 40
7.9 Updating the software 41
7.9.1 Software update information 41
7.9.2 Manually updating the software 42
7.9.3 Performing an automatic software update 42
7.9.4 Performing a local software update 43
7.10 Managing OCPP settings 43
7.10.1 Connecting the Wallbox via OCPP 43
8 Service and cleaning 45
8.1 Performing recurring checks 45
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Contents
8.2 Cleaning the Wallbox 47
9 Troubleshooting 48
9.1 Performing a self-test 48
9.2 Fixing errors 48
9.2.1 Error list 48
9.2.2 Identifying and fixing errors 49
9.2.3 Error codes 50
9.3 Initiating emergency measures 72
10 Shutdown and uninstalling 73
11 Storage 74
12 Disposal 75
13 Technical data 76
14 Technical glossary 80
15 Index 82
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1 Introduction
1 Introduction
1.1 Intended use
The Wallbox ghost ONE is a Wallbox with network capability. It is used for
charging electric vehicles that comply with the generally applicable standards
and directives for electric vehicles.
It is suitable for stationary use indoors and outdoors and in private and semi-
public spaces for operation within the defined electrical and environmental
specifications, see Technical data on page76.
The Wallbox may only be operated in compliance with all national regulations
at the place of use.
The following versions of the Wallbox ghost ONE are available:
Version Features
ghost ONE
Basic
Basic model, with vehicle cable
ghost ONE
MID
With energy meter (MID compliant), LTE module and vehicle
cable
ghost ONE
ERK
With energy meter (MID compliant and compliant with German
calibration law), LTE module and socket
1.2 Documentation concept and target group
The documentation for the Wallbox includes the following instructions:
Type of
instructions
Contents Target group
Operating
instructions
Describe configuration and
operation of the Wallbox using
the front panel and the web
app / mobile app, as well as
the entire life cycle of the Wall-
box.
Users/operators.
This excludes children or
persons who are unable to
adequately assess the
hazards involved in using
the Wallbox.
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1 Introduction
Type of
instructions
Contents Target group
Assembly and
installation
instructions
Describe the mechanical and
electrical installation of the
Wallbox. Work steps described
in these instructions must only
be performed by qualified spe-
cialist personnel.
Electrical engineers and spe-
cialist companies approved
by the network operator
who are responsible for
installation and com-
missioning of the Wallbox.
Quick start
guide
Describes the most frequent
application situations after
installation.
Users/operators. This exclu-
des children or persons who
are unable to adequately
assess the hazards involved
in using the Wallbox.
Storing the documentation
nThe documentation must be securely stored and handed over to the new
owner in the event of sale.
1.3 Copyright
Note
Detailed copyright information can be found in the web app / mobile app for the
Wallbox.
The Wallbox software uses open source software components. Details of their
names, licensing model, version number and description are also listed in the
copyright information in the web app / mobile app.
1.4 Legal notices
Disclaimer / Information on personal data
Note
Detailed legal information about the disclaimer and processing of personal data
can be found in the disclaimer in the web app / mobile app. The Wallbox cannot
be operated unless the disclaimer is accepted.
Official calibration conformity
The manufacturer’s seal is attached to the meter, which conforms to official cali-
bration requirements, by the manufacturer during production. It ensures that
7

1 Introduction
any manipulation to the wiring or the built-in energy meter can be detected.
The manufacturer’s seal must not be removed or damaged during the service
life of the Wallbox.
Damage to the official calibration conformity seal or damage to or removal of
the operator seal results in immediate revocation of the official calibration
conformity of the Wallbox, regardless of the intervals for official calibration
tests.
If the manufacturer’s seal is broken, attaching a new seal without the super-
vision of the official calibration authority or its representative is prohibited.
nObserve the intervals for official calibration tests on energy meters.
Operator seal
The operator seal is attached to the cover with a screw by the installation
engineer after installation of the wallbox is completed, see Assembly and
installation instructions.
1.5 Means of representation
The following means of representation are used:
Means of
representation
Meaning
Bold script Texts from the web app / mobile app
nInstruction that you have to follow.
1. Instructions are numbered if a series of multiple steps
have to be carried out.
Blue text Link to a related topic.
Screenshots
Some of the screenshots are system-specific and therefore may not match
the display in your system in every detail. There may also be system-based
differences in the menus and their commands.
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2 Safety
2 Safety
2.1 Safety symbols
In these instructions, warning notices appear before sequences of actions that
involve a risk of injury or damage. The measures described to prevent the
hazard must be adhered to.
Layout of warning notices
SIGNAL WORD
Cause of the hazard
Remedy
nAction 1
nAction 2
lWarning sign draws attention to the hazard.
lSignal word indicates the severity of the hazard.
lCause of the hazard specifies the nature and source of the hazard.
lRemedy specifies how the hazard can be averted.
Meaning of symbols
DANGER
Hazardous situation in which death or serious injury will occur if it is not pre-
vented.
WARNING
Hazardous situation in which death or serious injury could occur if it is not pre-
vented.
CAUTION
Hazardous situation in which minor to moderate injury could occur if it is not
prevented.
ATTENTION
Damage to equipment could occur.
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2 Safety
Note
Useful tips and recommendations, as well as information on efficient and
fault-free operation.
2.2 Intended use
The Wallbox ghost ONE is a Wallbox with network capability. It is used for
charging electric vehicles that comply with the generally applicable standards
and directives for electric vehicles.
It is suitable for stationary use indoors and outdoors and in private and semi-
public spaces for operation within the defined electrical and environmental
specifications, see Technical data on page76.
The Wallbox may only be used as a supply line, control unit and vehicle cable
combination.
Any other use is classed as not intended.
Non-stationary operation of the Wallbox is prohibited.
The following are not permitted:
oMechanical or electrical modifications to the Wallbox, excluding those des-
cribed in these instructions.
oUse of additional equipment such as multiple sockets or cable reels.
2.3 Safety information for operation
lProtect against direct exposure to weather conditions.
lDo not drive over or twist the vehicle cable.
lOnly operate the Wallbox in a stationary location.
lDo not use any extension leads, cable reels, multiple sockets or travel
adapters during operation.
lDo not use adapters.
lDo not insert any objects into the Wallbox.
lDo not place any objects on the Wallbox.
lAvoid the Wallbox coming into contact with liquids.
lRead the instructions carefully and in full and observe and follow the war-
ning notices.
lObserve any country-specific restrictions and regulations.
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