
7
Part 6: General Information
Thank you for purchasing the SurgiSuite. We truly appreciate your business. We strongly advise that you
read and study this Owner’s Manual to appreciate fully all the features, benefits, and capabilities of the
SurgiSuite.
Contact Information
Kent Scientific Corporation Toll-Free: 888-5RATTUS (888-572-8887)
1116 Litchfield Street Outside US: 860-626-1172
Torrington, Connecticut 06790 Fax: 860-626-1179
E-mail: sales@kentscientific.com Internet: www.kentscientific.com
Disclaimer
Kent Scientific Corporation makes no representations or warranties, expressed, statutory or implied,
regarding the fitness or merchantability of the components of this system for any particular purpose.
Further, Kent Scientific Corporation is not liable for any damages, including but not limited to, lost
profits, lost savings, or other incidental or consequential damages arising from ownership or use of these
products, or for any delay in the performance of its obligations under the warranty due to causes beyond
its control. In no case shall Kent Scientific Corporation’s financial obligation extend beyond the cost of or
replacement of the Kent product in question. Kent Scientific Corporation also reserves the right to make
any improvements or modifications to these products described in this manual at any time, without notice
of these changes. All brand and product names used in this manual are the trademarks of their respective
owners. This product is not designed, intended, or authorized for use in human applications.
Product Warranty
The SurgiSuite has a one (1) year warranty including all parts and labor charges. This warranty does not
cover damage by any cause including, but not limited to, any malfunction, defect or failure caused by
or resulting from unauthorized service or parts, improper maintenance, operation contrary to furnished
instructions, shipping or transit accidents, modifications or repair by the user, harsh environments, misuse,
neglect, abuse, accident, incorrect line voltage, fire, flood, other natural disasters, or normal wear and
tear. Changes or modifications not approved by Kent Scientific Corporation could void the warranty.
The foregoing is in lieu of all other expressed warranties. Kent Scientific Corporation does not assume or
authorize any party to assume for it any other obligation or liability.
Satisfaction Guarantee
Should you experience diculty with the SurgiSuite, our Technical Support Group will assist you in
trouble-shooting and determining if the product needs to be returned to our facility. We will issue you a
Return Manufacturer Authorization (RMA) number before the product is shipped back for repair. It is at
the discretion of the manufacturer to replace or repair a defective part or product. Please call Customer
Service at 888-572-8887 to obtain a Return Manufacturer Authorization number. Shipments without a
RMA number will not be accepted. Please note that after our 30-day return policy period ends, we will be
happy to assist you with your application, but cannot issue any credit or refund for a returned SurgiSuite.
Prior to shipment, please clean and decontaminate the product of any chemical, biological, or isotopic
contamination. Please include a completed Product Return Form with the shipment. The form can be
found on page 7 of this Owner’s Manual. For additional copies, call Kent Scientific Customer Service at
888-572-8887.