Kia SORENTO HEV 2023 User manual

FOREWORD
Dear Customer,
Thank you for selecting your new Kia vehicle.
As a global car manufacturer focused on building high-quality vehicles with excep
-
tional value, Kia is dedicated to providing you with a customer service experience that
exceeds your expectations.
An authorised Kia dealership where factory-trained technicians, recommended spe -
cial tools, and genuine Kia replacement parts are provided can help if you need tech -
nical assistance.
This Owner's Manual will acquaint you with the operation of features and equipment
that are either standard or optional on this vehicle, along with the maintenance needs
of this vehicle. Therefore, you may find some descriptions and illustrations not appli
-
cable to your vehicle. You are advised to read this publication carefully and follow the
instructions and recommendations. Please always keep this manual in the vehicle for
your, and any subsequent owner's, reference.
All information contained in this Owner's Manual was accurate at the time of publica -
tion. However, as Kia continues to make improvements to its products, the company
reserves the right to make changes to this manual or any of its vehicles at any time
without notice and without incurring any obligations.
Please drive safely, and enjoy your Kia vehicle!
© 2022 Kia Corporation
All rights reserved. May not be reproduced or translated in whole or in part without the written consent of Kia
Corporation.
Printed in Korea

How to use this manual
We want to help you get the greatest
possible driving pleasure from your
vehicle. Your Owner's Manual can assist
you in many ways.
We strongly recommend that you read
the entire manual. In order to minimise
the chance of death or injury, you must
read the WARNING and CAUTION sec
-
tions in the manual.
Illustrations complement the words in
this manual to best explain how to enjoy
your vehicle. By reading your manual,
you learn about features, important
safety information, and driving tips
under various road conditions.
The general layout of the manual is pro
-
vided in the Table of Contents. Use the
index when looking for a specific area or
subject, it has an alphabetical listing of
all information in your manual.
Chapters: This manual has nine chapters
plus an index. Each chapter begins with
a brief list of contents so you can tell at a
glance if that chapter has the informa
-
tion you want.
You will find various WARNINGS, CAU
-
TIONS, and NOTICES in this manual.
These WARNINGS were prepared to
enhance your personal safety. You
should carefully read and follow ALL
procedures and recommendations pro
-
vided in these WARNINGS, CAUTIONS
and NOTICES.
WARNING
A WARNING indicates a situation in
which harm, serious bodily injury or
death could result if the warning is
ignored.
CAUTION
A CAUTION indicates a situation in
which damage to your vehicle could
result if the caution is ignored.
NOTICE
A NOTICE indicates interesting or helpful
information is being provided.

Table of Contents
1
2
3
4
5
6
7
8
9
A
I
Hybrid system overview
Introduction
Your vehicle at a glance
Safety features of your vehicle
Features of your vehicle
Driving your vehicle
What to do in an emergency
Maintenance
Specifications & Consumer information
Abbreviation
Index

1Hybrid system overview
Hybrid system overview
PHEV (Plug-in Hybrid Electric Vehicle) system .........................1-2
HEV (Hybrid Electric Vehicle) system..........................................1-3
Charging the plug-in hybrid vehicle ........................................... 1-4
僅 Charging information......................................................................................1-4
僅 Charging time.....................................................................................................1-4
僅 Charging types...................................................................................................1-4
僅 Charging status..................................................................................................1-5
僅 AC charging connector lock......................................................................... 1-7
僅 Scheduled charging .........................................................................................1-8
僅 Charging precautions......................................................................................1-9
僅 AC charger .........................................................................................................1-10
僅 Trickle charger (portable charging cable)............................................ 1-12
僅 How to disconnect charging connector in emergency ................. 1-24
Driving the hybrid/plug-in hybrid vehicle ............................... 1-24
僅 Starting the vehicle........................................................................................ 1-24
僅 Changing plug-in hybrid mode (Plug-in hybrid vehicle)...............1-25
僅 Special features ...............................................................................................1-26
僅 Hybrid system gauge ....................................................................................1-27
僅 Warning and indicator lights..................................................................... 1-28
僅 LCD display messages..................................................................................1-29
僅 Energy flow....................................................................................................... 1-36
Components of the hybrid/plug-in hybrid vehicle .................1-40
僅 Plug-in hybrid vehicle components.......................................................1-40
僅 Hybrid vehicle components....................................................................... 1-43
僅 Service interlock connector ....................................................................... 1-46
僅 If an accident occurs..................................................................................... 1-46
僅 When the hybrid vehicle shuts off.......................................................... 1-47

Hybrid system overview
21
PHEV (Plug-in Hybrid Electric Vehicle) system
Hybrid system overview
PHEV (Plug-in Hybrid Electric Vehicle) system
The Kia Plug-in Hybrid Electric Vehicle (PHEV) shares the characteristics of both a
conventional hybrid electric vehicle and an all-electric vehicle.
When used as a conventional hybrid electric vehicle, the HEV computer selectively
operates between the engine and the electric motor or even both at the same time.
When it is operating in the electric vehicle mode, the vehicle is driven only using the
electric motor over a certain distance until the hybrid battery becomes low. The driv
-
ing distance in EV mode depends on customer driving style and road conditions.
Aggressive driving manoeuvres may at times temporarily enable the engine to oper
-
ate.
The engine power could be limited during emission reduction control period at cold
engine condition.
The hybrid battery can be fully charged by connecting a plug to an external electric
power source.
An engine can be turned on due to factors such as heater and a frequent operation
of the accelerator pedal by a driver in CD mode.
CD (Charge Depleting) Mode CS (Charge Sustaining) Mode Charging
Electric motor Motor Engine +
Motor
Engine +
Motor or
Motor
Charging Battery charging
1. Electric Vehicle Mode 2. Start up/
Low speed
3. Accelera -
tion
4. High
speed
5. Decelera -
tion
6. External
Charging

3
1
1
Hybrid system overview HEV (Hybrid Electric Vehicle) system
HEV (Hybrid Electric Vehicle) system
The Kia Hybrid Electric Vehicle (HEV) uses both the petrol engine and the electric
motor for power. The electric motor is run by a high-voltage HEV battery.
Depending on the driving conditions, the HEV computer selectively operates between
the engine and the electric motor or even both at the same time.
Fuel efficiency increases when the vehicle is driven by the electric motor with the
HEV battery.
The HEV battery charge must be maintained, so at times the engine will come on
even at idle to act as a generator. Charging also occurs when decelerating or by
regenerative braking.
Electric motor Electric motor + Engine Electric motor or Engine Charging Engine OFF
1. Startup/Low speed
cruise 2. Acceleration 3. High speed cruise 4. Deceleration 5. Stop

Hybrid system overview
41
Charging the plug-in hybrid vehicle
Charging the plug-in hybrid vehicle
Charging information
僅 AC Charger: The plug-in hybrid vehicle is charged by plugging into a AC charger
installed in your home or a public charging station. (For further details, refer to "AC
charger" on page 1-10.)
僅 Trickle Charger: The plug-in hybrid vehicle can be charged by using household
electricity.
The electrical outlet in your home must comply with regulations and can safely
accommodate the Voltage/Current (Amps)/Power (Watts) ratings specified on the
trickle charge. Use only as a backup charger.
Charging time
僅 AC Charger: Takes about 3 hours 25 minutes at room temperature (Can be
charged to 100%.). Depending on the condition and durability of the high-voltage
battery, charger specifications, and ambient temperature, the time required for
charging the high-voltage battery may vary.
僅 Trickle Charger: For charging at home. Please note that the Trickle Charger is
slower than the AC Charger.
Charging types
Category Charging Inlet (Vehi
-
cle) Charging Connector Charging Outlet Charging Method Charging Time
AC Charger
AC charger installed in
homes or public
charging stations
Approximately 3 hours
25 minutes (to fully
charge, 100%)
Trickle Charger
Type A
Type B
Type A
Type B
Household current
For charging at home.
Please note that the
Trickle Charger is slower
than the AC Charger
OMQ4PHQ011038L
OMQ4PHQ011070L
OBDCPQ019003RE
OMQ4PHQ011070L
OMQ4PHQ011071L
OAEEQ016024
OCDPQ011063L

5
1
1
Hybrid system overview Charging the plug-in hybrid vehicle
僅 Depending on the condition and durability of the high voltage battery, charger
specifications, and ambient temperature, the time required for charging the high
voltage battery may vary.
僅 Actual charger image and charging method may vary in accordance with the char
-
ger manufacturer.
僅 The actual features in your vehicle may not necessarily be available due to the
selected options or regions.
Charging status
You can check the charging status at the
outside of vehicle when charging or
using (it is not driving status) the high-
voltage battery.
It takes about 3 ~ 4 hours or more to
complete charging.
OMQ4PH010014L
Classification Details Operation of charging indicator lamp
Mode Status Charging inlet Charging button
AREADY Non-charging state 0 ~ 65 % On (Yellow) Off
65 ~ 100 % On (Green) Off
BAux. Battery Saver/High volt
-
age warning
Charging the 12V auxiliary battery / High voltage
warning state On (Red) Off
CCharging Charging 0 ~ 65 % Blinking (Yellow) Off
65 ~ 100 % Blinking (Green) Off
DCharging complete Charging completed (turns off
in 5 seconds) 100 % On (Green) > OFF Off
ECharging failed Error whilst charging Blinking (Red) Off
FScheduled charging standby Reserved charging is operating (turns OFF after
3 minutes) Off On
GError CAN communication error status
On (Green) > On
(Orange) > On
(Red)
Off

Hybrid system overview
61
Charging the plug-in hybrid vehicle
Checking charging status
You can check the charging status at the
outside of vehicle when charging or
using (it is not driving status) the high-
voltage battery.
It takes about 3 ~ 4 hours or more to
complete charging.
For more information about charging
status indicator, refer to "Charging sta
-
tus" on page 1-5.
How to disconnect AC charger
1. The vehicle doors must be unlocked
in order to be able to disconnect the
charging connector. A lock system
prevents charger cable disconnection
when the vehicle's doors are locked.
NOTICE
In order to disconnect the charging con -
nector, unlock the doors to unlatch the
charging connector lock system. If not,
the charging connector and the vehicle's
charging inlet may be damaged.
2. Hold the charging connector handle
and pull it out.
To prevent charging cable theft, the
charging connector cannot be discon
-
nected from the inlet when the doors
are locked.
However, if the vehicle is in the
charging connector AUTO mode, the
charging connector automatically
unlocks from the inlet when charging
is completed.
If the connector is not automatically
unlocked after charging is completed
in AUTO mode, the connector is
unlocked when all of the doors are
unlocked.
For more details, refer to "AC charging
connector lock" on page 1-7.
NOTICE
When disconnecting the charging con -
nector, do not try to disconnect it by
force whilst not pressing the release but -
ton. This may damage the charging con -
nector and vehicle charging inlet.
OMQ4PH010014L
OMQ4PH010010L

7
1
1
Hybrid system overview Charging the plug-in hybrid vehicle
3. Close the charging door by pressing
the rear centre edge of the charging
door.
* The charging door does not have a
locking system.
NOTICE
僅 If you cannot open the charging door
due to freezing weather, tap lightly or
remove any ice near the charging
door. Do not try to forcibly open the
charging door. If you open it by force,
the charging door may be damaged.
僅 Do not modify or disassemble the
charging cable components. It may
cause a fire or an electric shock with
personal injury.
僅 Keep the charging connector and the
charging plug clean and dry. The
charging cable should be also kept
dry.
僅 Use an air gun to blow any foreign
substances from the charging con
-
nector and the charging plug.
AC charging connector lock
This AC charging connector lock func -
tion prevents an outsider from removing
the charging connector from the
charging inlet.
Connector lock
Always lock
The connector locks when the charging
connector is plugged into the charging
inlet. The connector is locked until all
doors are unlocked by the driver. This
mode can be used to prevent charging
cable theft.
僅 If the charging connector is unlocked
when all doors are unlocked, but the
charging cable is not disconnected
within 15 seconds, the connector will
be automatically locked again.
僅 If the charging connector is unlocked
when all doors are unlocked, but all
doors are locked again, immediately,
the connector will be automatically
locked again.
Lock whilst charging
The connector locks when charging
starts. The connector unlocks when
charging is complete.
OMQ4PH011011L
Always lock Lock whilst charging
Before
charging O X
Whilst
charging O O
After
charging O X

Hybrid system overview
81
Charging the plug-in hybrid vehicle
Scheduled charging
僅 You can set reserved charging using
the infotainment system. Refer to the
infotainment system for detailed
information about setting reserved
charging.
僅 Scheduled charging can only be done
when using a AC charger or the porta
-
ble charging cable (ICCB: In-Cable
Control Box).
僅 When scheduled charging is set and
the AC charger or the portable
charging cable (ICCB: In-Cable Con
-
trol Box) is connected for charging,
the scheduled charge release button
is appeared (for 3 minutes) to indicate
that scheduled charging is set.
僅 When scheduled charging is set,
charging is not initiated immediately
when the AC charger or portable
charging cable (ICCB: In-Cable Con
-
trol Box) is connected.
僅 If charging is required immediately,
turn off the scheduled charge using
the infotainment system and Kia Con
-
nect application, or press the vehicle's
scheduled charge release button
( ) more than 2 seconds.
僅 When the scheduled charge is set, the
charge start time is calculated by
itself. In some cases, charging may
start immediately after connecting the
charger.
僅 If you press the scheduled charging
deactivation ( ) button to immedi
-
ately charge the battery, charging
must be initiated 3 minutes after the
charging cable has been connected.
When you press the scheduled
charging deactivation ( ) button
for immediate charging, the sched
-
uled charge setting is not completely
deactivated. If you need to completely
deactivate the scheduled charge set
-
ting, use the infotainment system to
finalise the deactivation.
Refer to "AC charger" on page 1-10 or
"Trickle charger (portable charging
cable)" on page 1-12 for details about
connecting the AC charger and the
portable charger (ICCB: In-Cable Con
-
trol Box).
OMQ4PH011014L
OMQ4PH010015L

9
1
1
Hybrid system overview Charging the plug-in hybrid vehicle
Charging precautions
AC Charger
WARNING
Fires caused by dust or water
Do not connect the charging cable con -
nector plug to the vehicle if there is
water or dust on the charging inlet. Con -
necting whilst there is water or dust on
the charging cable connector and plug
may cause a fire or electric shock.There
may be a risk of fire and injury when
using old worn out public electrical out
-
lets.
WARNING
Interference with electronic medical
devices
When using medical electric devices
such as an implantable cardiac pace -
maker, make sure to ask the medical
team and manufacturer whether
charging your electric vehicle will impact
the operation of the medical devices. In
some instances, electromagnetic waves
that are generated from the charger can
seriously impact medical electric devices
such as an implantable cardiac pace
-
maker.
WARNING
Touching the charging connector
Do not touch the charging connector,
charging plug, and the charging inlet
when connecting the cable to the char
-
ger and the charging inlet on the vehicle.
Doing so may result in electrocution.
僅 Comply with the following in order to
prevent electrical shock when
charging:
- Use a waterproof charger
- Make sure to not touch the
charging connector and charging
plug when your hand is wet
- Do not charge when there is light
-
ning
- Do not charge when the charging
connector and plug is wet
WARNING
Charging cable
僅 Immediately stop charging when you
find abnormal symptoms (smell,
smoke, etc.).
僅 Replace the charging cable if the
cable coating is damaged to prevent
electrical shock.
僅 When connecting or removing the
charging cable, make sure to hold the
charging connector handle and
charging plug.
If you pull the cable itself (without
using the handle), the internal wires
may disconnect or get damaged.This
may lead to electric shock or fire.
OBDCPQ019003RE

Hybrid system overview
101
Charging the plug-in hybrid vehicle
WARNING
Cooling fan
Do not touch the cooling fan whilst vehi -
cle is charging. When the vehicle is
switched OFF whilst charging, the cool
-
ing fan inside the motor compartment
may automatically operate.
僅 Always keep the charging connector
and charging plug in clean and dry
condition. Be sure to keep the
charging cable in a condition where
there is no water or moisture.
僅 Make sure to use the designated
charger for charging the vehicle.
Using any other charger may cause
failure.
僅 Before charging the battery, turn the
vehicle OFF.
僅 Be careful not to drop the charging
connector. The charging connector
can be damaged.
AC charger
AC Charger
AC charger cable (Type A)
AC charger cable (Type B)
You can charge your vehicle by plugging
into a public charger at a charging sta -
tion.
OBDCPQ019003RE
ODEPQ017061L
OMQ4Q011004N

11
1
1
Hybrid system overview Charging the plug-in hybrid vehicle
How to connect AC charger
1. Depress the brake pedal and apply
the parking brake.
2. Turn OFF all switches, move the shift
dial to P (Park), and turn OFF the
vehicle.
3. Open the charging inlet door by
pressing rear centre edge of the
charging inlet door.
4. Remove any dust on the charging
connector and charging inlet.
5. Hold the charging connector handle.
Then, insert the charger into the
charging inlet, until you hear a click
sound. If it is not fully connected, a
bad connection between the charging
connector and the charging terminals
may cause a fire.
6. Check if the charging cable connec
-
tion indicator of the high voltage bat -
tery in the instrument cluster is turned
ON.
Charging does not occur when the
indicator is OFF. When the charging
connector is not connected properly,
reconnect the charging cable to
charge.
NOTICE
僅 The charging is in progress only with
the shift dial is in P (Park). Charging
the battery with the ENGINE START/
STOP button in the ACC position is
possible. However, it may discharge
the 12-V battery. Thus, if possible,
charge the battery with the ENGINE
START/STOP button in the OFF posi
-
tion.
僅 Moving the shift dial from P (Park) to
R (Reverse)/N (Neutral)/D (Drive)
stops the charging process. To restart
the charging process, move the shift
dial to P (Park), press the ENGINE
START/STOP button to the OFF posi
-
tion, and disconnect the charging
cable. Then, connect the charging
cable.
Charging connector lock mode
When the charging connector is plugged
into the charging inlet, the connector
lock timing varies with the modes
selected by the user settings menu or
the infotainment screen menu.
僅 Always lock: The connector locks
when the charging connector is
plugged into the charging inlet.
OMQ4PHQ010040L
OMQ4PHQ010041L

Hybrid system overview
121
Charging the plug-in hybrid vehicle
僅 Lock whilst charging: The connector
locks when charging starts. The con
-
nector unlocks when charging is com -
pleted.
For more details, refer to "AC charging
connector lock" on page 1-7.
Trickle charger (portable
charging cable)
Type A
Type B
Trickle charger can be used if AC Char -
ger is unavailable.
1. Plug and cable
2. Control box (ICCB)
3. Charging connector/cable
How to connect portable
charging cable (ICCB: In-Cable
Control Box) (Type A)
1. Turn OFF all switches, move the shift
dial to P (Park), and turn OFF the
vehicle.
2. Connect the plug to a household elec
-
tric outlet.
3. Make sure that the power connection
indicator (green) lights in the control
box.
4. Depress the brake pedal and apply
the parking brake.
ODEPQ017063L
OCDPQ011064L
OCDPQ019045
OCDPQ019051

13
1
1
Hybrid system overview Charging the plug-in hybrid vehicle
5. Open the charging inlet door by
pressing rear centre edge of the
charging inlet door.
6. Remove any dust on the charging
connector and charging inlet.
7. Hold the charging connector handle.
Vehicle connection
Then, insert it into the charging inlet,
until you hear a click sound. If it is not
fully connected, improper connection
between the charging connector and
the charging terminals are a potential
fire hazard.
8. Charging starts automatically and the
charging light blinks.
9. Check if the charging cable connec -
tion indicator of the high voltage bat -
tery in the instrument cluster is turned
ON.
Charging does not occur when the
indicator is OFF. When the charging
connector is not connected properly,
reconnect the charging cable to
charge.
NOTICE
僅 The charging is in progress only with
the shift dial is in P (Park). Charging
the battery with the ENGINE START/
STOP button in the ACC position is
possible. However, it may discharge
the 12-V battery. Thus, if possible,
charge the battery with the ENGINE
START/STOP button in the OFF posi
-
tion.
僅 Moving the shift dial from P (Park) to
R (Reverse)/N (Neutral)/D (Drive)
stops the charging process. To restart
the charging process, move the shift
dial to P (Park), press the ENGINE
START/STOP button to the OFF posi
-
tion, and disconnect the charging
OMQ4PHQ010040L
OMQ4PHQ010041L
OCDPQ019052
OCDPQ019053

Hybrid system overview
141
Charging the plug-in hybrid vehicle
cable. Then, connect the charging
cable and restart the charging pro
-
cess.
10.After charging has started, the esti
-
mated charging time is displayed on
the instrument cluster for about 1
minute. It is also displayed, when the
driver's door is opened with charging
in progress. When scheduled charging
is set, the estimated charging time is
displayed as "--".
How to connect portable
charging cable (ICCB: In-Cable
Control Box) (Type B)
1. Turn OFF all switches, move the shift
dial to P (Park), and turn OFF the
vehicle.
2. Connect the plug to a household elec
-
tric outlet.
3. Check if the power lamp (green) illu
-
minates on the control box.
4. Depress the brake pedal and apply
the parking brake.
5. Open the charging inlet door by
pressing rear centre edge of the
charging inlet door.
OMQ4PHQ012048L
OCDPQ019045
OCDPQ011066L
OMQ4PHQ010040L