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KWT-355-IMA21 Kielder WT Ltd
Warranty & Support
The Kielder 1 Year Warranty
Warranty Statement
• Each Kielder product is thoroughly
inspected during production and is
guaranteed to perform as specied. The
product will be free of defects, in both
workmanship and materials, for the duration
of the warranty from the date the product is
purchased.
• The warranty becomes eective at the
date of purchase (or the date of delivery if
this is later).
• In the event that your gauge needs
repairing or replacing, you must provide
proof of purchase/delivery before any
work can be carried out on your gauge.
Without this, any work carried out may be
chargeable.
• If your product requires attention from
our engineers, we aim to have it collected &
repaired within 7-10 working days.
• The repair or replacement of your gauge
under warranty will not extend the period of
warranty.
• The warranty provides benets which are
additional to and do not aect your statutory
rights as a consumer.
What is covered?
• The repair or replacement of your guage
(at Kielder’s discretion), if your gauge is
found to be defective due to faulty materials,
workmanship or function within the warranty
period (if any part is no longer available or
out of manufacture, Kielder will replace it
with a functional replacement part).
• Use of the gauge in the UK only, overseas
users should contact the ocial importer or
retailer for that country.
What is not covered?
• Kielder does not guarantee the repair or
replacement of a product incurred as a result
of normal wear and tear. this includes any
moving parts which are prone to wear and
tear, over time.
• Accidental damage, faults caused by
negligent use or care, misuse, neglect,
careless operation or handling of the
product which is not as instructed in
Kielder’s Instruction manual.
• Batteries are excluded from the 1 Year
warranty.
• Use of parts which are not assembled or
installed in accordance with the instructions
of Kielder.
• Use of parts which are not Kielder
genuine components.
• Repairs or alterations carried out by
parties other than Kielder.
How to contact Kielder
If you have any queries over your product,
please don’t hesitate to contact us via:
tools@kielder.co
or call customer services on:
0114 242 3794.
...and we’ll be happy to help.
